We are looking for a passionate and motivated Waiter or Waitress to join our vibrant team at BÓHA London. As a venue, BÓHA is not only a Restaurant serving modern and delicious sharing plates, but we also have a downstairs Speakeasy style cocktail bar. Both floors of our venue are alive with energy and passion. As a waiter or waitress at BÓHA, you will have the opportunity to be part of the team that gives BÓHA this vibrancy. To fit this role, you need to have at least 1 year experience as a waiter or waitress in a similar venue, with the ability to handle a fast paced restaurant service with personality and a positive energy. To be a perfect fit, you will also have a passion for excellent food and drink, and have pride in creating an experience around these elements for your guests. At BÓHA, we believe in providing your career progression opportunities and will provide you with many training opportunities to help you reach your goals. If you want to boost your career, BÓHA is the right place. Please get in touch if you feel you have the skills and ambition we are looking for! Duties and Responsibilities - Confidently run a section, managing the needs of multiple tables at once. - Take accurate food and drink orders and ensure they are delivered up to standard and as guests have asked. - Be available and friendly to all guests’ needs, from when you first greet them at the door, to when the bill is dropped at the table, and all else in between. - Learn and remember details about the menu, and be able to describe and recommend dishes and cocktails to guests accurately and enticingly. - Anticipate what your service requires, from setting up tables for their next course, to offering a guest a new drink before they have to ask. - Assist your colleagues in ensuring the service runs smoothly, from setting up tables for next guests, to polishing cutlery and glasses when you are not busy. - Lead, train, and develop the more junior members of the team. Skills and qualifications - A minimum of 1 year experience as a waiter/waitress. - Interest in food, wine, and cocktails, with the desire to learn more. - Have a positive attitude and ability to work well under pressure. - Expertise in organisation, time management and ability to multitask. Additional position perks: - Free meal on shift. - Employee discount of 50% off. - Pension Scheme.
We are looking for a skilled IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical support to end-users, troubleshooting problems, and maintaining IT systems and infrastructure for our clients. Responsibilities: Provide technical support to end-users, including troubleshooting problems related to hardware, software, and network infrastructure. Install, configure, and maintain hardware and software components, including desktops, laptops, printers, and mobile devices. Perform routine maintenance tasks, such as backup and recovery procedures, system upgrades, and patches. Ensure that IT systems and infrastructure are secure, reliable, and perform optimally. Monitor and troubleshoot system performance, diagnose problems, and recommend solutions. Develop and maintain technical documentation, including system configurations, processes, and procedures. Collaborate with other technical teams and stakeholders to ensure that systems and infrastructure are integrated and functioning correctly. Requirements: Bachelor's degree in computer science, information technology, or related field. At least 2-3 years of experience in IT technical support or related field. In-depth knowledge of hardware and software components, including desktops, laptops, printers, and mobile devices. Experience with operating systems such as Windows, macOS, and Linux. Industry certifications, such as CompTIA A+ or Network+, are preferred. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills, with the ability to work collaboratively with other technical teams and stakeholders. Ability to work independently and manage multiple priorities in a fast-paced environment.
Craft artisanal drinks at POPINA: Bartender's and Barista's required | MAYFAIR , London. Are you a mixology maestro with a flair for creating unique and memorable cocktails? Join us at Popina in Mayfair, where we are looking for bartenders / baristas to lead our beverage service. About us ,We are an independent restaurant. We are looking for an innovate team to support us with the opening of our new restaurant in Mayfair . About the role As a bartender / barista at Popina, you’ll be the mastermind behind our exceptional drink offerings. From crafting innovative cocktails to providing personalised recommendations, you’ll play a key role in enhancing our guests’ experience. Requirements • Previous experience as a Bartender and / or Barista. • A passion for mixology and a dedication to delivering top-notch service. • Excellent communication skills and the ability to thrive in a bustling bar environment.o
Purpose of the Role: To manage financial records, audits, tax filings, and financial planning, ensuring compliance with UK accounting regulations and international standards. This role will involve enhancing financial controls and supporting strategic financial planning. About Us: Specialists in providing Business IT Solutions and Project Management Techniques to Public Healthcare Sector At INFORMATION Services Solutions Ltd, we are dedicated to delivering top-notch Business IT Solutions and Project Management Techniques to the Public Healthcare Sector. With years of experience and a team of highly skilled professionals, we provide innovative and customized solutions to help our clients in the public health domain optimize their operations and improve patient outcomes. Person Specification Education and Qualifications: ● ACCA / FCCA / ICAEW / CIMA / ICAP qualified (or equivalent). ● BSc (Hons) in Applied Accounting or a related field is preferred. ● Additional professional certifications such as CPA, CFA, or DipIFR are advantageous but optional. Experience: ● Proven experience in financial management, accounting, and auditing. ● Strong understanding of UK tax laws, financial regulations, and IFRS/GAAP standards. ● Experience with financial reporting, risk assessment, and budget forecasting. ● Familiarity with accounting software such as Sage, Xero, QuickBooks, and SAP. ● Ability to conduct financial analysis and create detailed financial reports. Skills: ● Strong analytical skills with attention to detail. ● Excellent problem-solving abilities and decision-making skills. ● Proficiency in Microsoft Excel, financial modelling, and accounting software. ● Ability to work independently and as part of a team. ● Excellent verbal and written communication skills. ● Ability to manage multiple projects and meet deadlines effectively. Additional Requirements: ● Stay up-to-date with UK accounting regulations, tax laws, and financial trends. ● Willingness to attend training sessions and professional development courses. ● Flexibility with work hours, including occasional weekend work and travel if required. Cultural Fit: ● Alignment with the company's values of transparency, integrity, and excellence. ● Passion for accounting and financial management with a commitment to delivering high-quality services. ● Ability to adapt to new challenges and regulatory changes. ** Key Responsibilities:** Financial Strategy and Compliance: ● Prepare and maintain accurate financial statements, balance sheets, and cash flow reports. ● Ensure compliance with UK tax regulations, HMRC filings, and IFRS. ● Assist in budget planning, cost control, and financial forecasting. ● Conduct risk assessments and financial audits to ensure regulatory adherence. Financial Management and Reporting: ● Oversee payroll processing, VAT returns, and corporation tax calculations. ● Prepare monthly, quarterly, and annual financial reports for management. ● Analyze financial data to provide insights for business decision-making. ● Manage accounts payable, receivables, and reconciliations. Client and Stakeholder Management: ● Work closely with external auditors, tax consultants, and financial institutions. ● Liaise with clients to provide financial advice and business consultancy. ● Support SMEs and healthcare organizations in financial planning and risk mitigation. System and Process Improvement: ● Implement automated financial reporting systems for efficiency. ● Recommend process improvements to enhance financial accuracy and compliance. ● Ensure proper internal controls are in place to mitigate financial risks. ** Benefits:** ● Competitive salary package. ● Opportunities for professional development and career growth. ● Sponsorship available for eligible overseas candidates. How to Apply: To apply for the Chartered & Certified Accountant position, please send your resume and a cover letter outlining your relevant experience and why you're a perfect fit for purpose. Information Services Solutions Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Overseas candidates are also encouraged to apply.
Key Responsibilities Serving Drinks: Mixing cocktails and other beverages according to standard recipes or customer preferences. Serving drinks quickly and efficiently. Knowing the menu and recommending drinks based on customer preferences. Customer Service: Greeting customers and creating a welcoming atmosphere. Taking orders and processing payments. Handling customer inquiries and resolving issues. Verifying age requirements for alcohol purchases. Bar Maintenance: Keeping the bar clean and organized. Restocking bar supplies and inventory. Cleaning glasses and equipment. Ensuring a safe and responsible drinking environment.
KOYN is an avant-garde izakaya that merges the essence of traditional Japanese dining with contemporary flair. Under the visionary guidance of Executive Chef Rhys Cattermoul, our kitchen is a hub of culinary innovation, where the rich tapestry of Japanese cuisine is explored through subtle umami flavors and a commitment to responsibly sourced ingredients. As we continue to grow and redefine the dining experience for our guests, we're on the hunt for a passionate and skilled Chef de Partie to join our team. The ideal candidate has as a minimum of 1 year of experience as a Chef de Partie, with a strong preference for backgrounds in fine dining restaurants, particularly those specializing in Japanese cuisine. Main duties: - To maintain high quality standards in staff performance, food production and presentation service procedures. - To ensure food preparation and presentation meets agreed standards of service at all times. - To Ensure all kitchen appliances are kept clean and are well maintained and report any anomalies to the Head Chef. - To become knowledgeable and competent in food costs in order to provide recommendations to the Head Chef. - To manage a station and ensure its performance and productivity, according to set service standards and procedures. - To perform under pressure while maintaining high standards of food production - Ensure the correct cleaning and sanitising chemicals are used in compliance with EHO standards in the kitchen and take corrective action as required. - Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule. - Reports any incidents, complaints, suspicious persons or safety hazards immediately. - To work with fellow colleagues ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner. - To have an understanding of and adhere to the restaurant rules and regulations and in particular the policies relating to Fire, Hygiene, Health and Safety. What We Offer: - Competitive salary - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair We can't wait to hear from you!
As a Front of House/Kitchen Assistant at our restaurant/ takeaway, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. There are the shift below that’s needed but can change Shift starts from 4pm - 11pm weekday Thursday - Saturday Sunday 12 pm- 9pm Payment is paid per month Salary: From £13.00 per hour
Sales supervisors oversee operations and directly supervise and coordinate the activities of sales and related workers in retail and wholesale establishments. The company is looking for an individual who can perform the following tasks: Directly supervises and coordinates the activities of sales and related workers Establishes and monitors work schedules to meet sales and productivity targets Liaises with managers and other departments to resolve operational problems Determines or recommends staffing and other needs to meet sales and productivity targets Reports as required to managerial staff on departmental activities Job type: Full-Time, Permanent Salary: Up to £39000 dependence on experience (plus bonus structure)
A barista is responsible for preparing and serving a variety of coffee drinks and beverages to customers. Here’s a detailed job description: Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences. 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences. 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas. 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh. 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments. 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience. 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: - Strong communication and interpersonal skills - Knowledge of coffee and brewing techniques - Ability to work in a fast-paced environment - Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers!
Summary Key Responsibilities: 1. Customer Service: Greet and welcome customers warmly, ensuring a positive dining experience. Take food and beverage orders accurately, ensuring customers understand the menu, including Turkish dishes and specialities. • Provide recommendations and explain traditional Turkish dishes to customers unfamiliar with the cuisine. 2. Order Handling: Communicate orders clearly to the kitchen staff, ensuring any special dietary requests are relayed. Deliver food and drinks promptly and ensure all orders are correct. 3. Menu Knowledge: Develop a deep understanding of the menu, including Turkish ingredients, preparation methods, and cultural significance. Answer customer questions about Turkish cuisine and beverages such as Turkish tea, coffee, and raki. 4. Dining Experience: Maintain clean and organized tables, including resetting and restocking when necessary. Address any customer concerns or complaints professionally and escalate them to the manager if needed. Handle payments, issue bills, and provide receipts accurately. 5. Team Collaboration: Work closely with other waitstaff, kitchen staff, and management to ensure smooth service. Assist in setting up the dining area and preparing for events or busy periods. Qualifications: Prior experience as a waiter/waitress is preferred but not mandatory. Proficiency in Turkish (speaking, reading, and writing) is strongly preferred Basic understanding of Turkish culture and cuisine is an advantage. Skills Required: Excellent communication and interpersonal skills, with a friendly and professional demeanor. Ability to multitask and work in a fast-paced environment. Strong attention to detail to ensure accurate order-taking and delivery. Team player with a positive attitude and willingness to assist in other areas when needed. Working Conditions: Flexible working hours, including evenings, weekends, and holidays. Standing and walking for extended periods. Interaction with diverse customers, including Turkish-speaking patrons.
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Preparing drinks - Committing drink & food specifications to memory - Engaging with our products and offering - Execution of private and corporate events - Delivering uniform drinks as per Clays guidelines - Communicating the business and technology to our guests - Understanding of our technology - Making incredible recommendations based on your knowledge and training - Setting up for service - Maintaining Health & Safety expectations - Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications - 2 - 3 years experience in a cocktail bar. - Excellent knowledge of classic cocktails - Ability to work under pressure - Experience in high volume bars, preferred not essential - Excellent written and verbal communication in English - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Our great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
AI Consultant 📍 Location: In-Office (Dartford, UK) 💰 Salary: £49,400 per annum 🕒 Hours: Monday to Friday, 8 AM – 4 PM 🕒 Employment Type: Full-Time About Us Prowiden Recruitment is a fast-growing recruitment agency specializing in placing top talent across healthcare, trade, logistics, construction, and engineering sectors. As we continue to integrate technology into our recruitment processes, we are looking for an AI Consultant to drive innovation, optimize hiring strategies, and enhance efficiency through artificial intelligence and automation. Role Overview We are seeking a tech-driven and analytical AI Consultant to enhance our talent acquisition process using AI-powered tools. You will play a crucial role in implementing automation, improving candidate sourcing, and leveraging AI-driven data analytics to refine recruitment strategies. This is an in-office role based in Dartford Key Responsibilities • AI-Powered Recruitment: Implement and optimize AI tools to streamline candidate sourcing, screening, and shortlisting. • Process Automation: Develop automation workflows to improve applicant tracking, interview scheduling, and engagement. • Data Analysis & Insights: Use AI-driven analytics to predict hiring trends, optimize recruitment strategies, and enhance decision-making. • AI Chatbots & Candidate Engagement: Deploy and manage AI-powered chatbots to improve communication with candidates and provide real-time support. • Bias Reduction & Compliance: Ensure AI-driven recruitment processes align with ethical hiring standards and reduce bias. • Recruitment Marketing: Leverage AI for programmatic job advertising, personalized job recommendations, and social media outreach. • Training & Support: Educate HR teams on AI recruitment tools and monitor adoption to ensure effectiveness. Skills & Experience Required • Strong understanding of AI applications in recruitment, including machine learning, automation, and chatbot technologies. • Experience with AI-powered applicant tracking systems (ATS) and HR software. • Proficiency in data analytics and predictive hiring trends. • Knowledge of ethical AI practices and bias reduction in hiring. • Strong problem-solving skills and the ability to optimize recruitment workflows. • Excellent communication skills and the ability to work collaboratively with recruitment teams. • Prior experience in HR tech, talent acquisition, or AI-driven recruitment is a plus.
PART TIME ONLY - 15/20 HOURS PER WEEK focused waiters/waitresses to join our team. If you love great food, enjoy engaging with people, and thrive in a fast-paced environment, we’d love to hear from you! Responsibilities: • Provide exceptional service to guests, ensuring a warm and welcoming experience • Take food and drink orders accurately and efficiently • Serve dishes and beverages with care and attention to detail • Offer menu recommendations and assist guests with any dietary requirements • Maintain cleanliness and organization of tables and service areas • Handle payments and process transactions using the POS system • Work collaboratively with the team to create a seamless dining experience • Follow health and safety regulations
Location: Barcelona - Remote working (Spain) Employment Type: Full-time About Us – Junction Connect Junction Connect is a fast-growing travel technology company, transforming how businesses and travellers connect through innovative digital solutions. Our platform streamlines travel management, helping organisations book, manage, and optimise their travel needs seamlessly. With rapid expansion and a growing customer base, we are looking for a Spanish speaking Technical Account Manager to join us on our exciting growth. The Role We are seeking a Technical Account Manager to build and manage relationships with our key customers in the Spanish region. This role is a mix of customer success, technical consulting, and account management—ensuring clients get the most out of our platform. As a TAM, you will serve as the primary point of contact for our client, providing expert guidance, troubleshooting, and strategic recommendations. You will also work closely with internal teams to advocate for client needs, ensuring seamless platform adoption and long-term success. Key Responsibilities: - Serve as the main point of contact for our client using our travel booking platform. - Provide technical consultation and assist with platform integrations, and configurations. - Work closely with internal engineering and product teams to resolve client issues. - Ensure client satisfaction and retention by proactively identifying and addressing needs. - Deliver training and best practices to clients for platform optimisation. - Collaborate with sales, customer success, and support teams to ensure seamless service delivery. Required Skills & Qualifications: - 5 + years of experience in technical account management, solutions consulting. - Strong communication and relationship-building skills. - Ability to translate technical concepts into business-friendly language. - Strong problem-solving skills and ability to work cross-functionally. - Experience working within a start-up or scale-up environment is a plus. - Bilingual – fluent in Spanish with professional proficiency in English. - Technical aptitude—familiarity with SaaS service provisioning is a plus. - Experience in travel technology, travel agency systems, and GDS environments is a plus. Join Us! If you’re ready to take on a dynamic role in a fast-growing travel tech company, we’d love to hear from you. Apply today, and a member of our team will be in touch!
We are a small family business looking for the hardest thing to find these days, a hard working honest person. Driving license and right to work in UK it's a must. We are seeking a dynamic and results-driven B2B Sales Representative to join our team in the stone industry. The ideal candidate will be responsible for driving sales, building relationships, and developing new business opportunities within the construction, architectural, and design sectors. Key Responsibilities: • Business Development: Identify and pursue new business opportunities by targeting key accounts within the construction, architecture, and design industries. • Sales Strategy: Develop and execute sales strategies to meet and exceed monthly and quarterly sales targets. • Client Relationship Management: Build and maintain strong relationships with current and prospective clients, offering tailored solutions to meet their stone product needs. • Product Knowledge: Stay up to date with the latest stone products, trends, and industry developments to provide expert advice and recommendations to clients. • Negotiations & Contract Management: Lead negotiations, draft quotes, and finalize contracts to secure business deals. • Customer Service: Provide exceptional post-sales support, ensuring customer satisfaction and addressing any issues or concerns. • Market Research: Conduct market analysis to understand industry trends, competitive landscape, and customer demands. • Reporting: Maintain accurate records of sales activities, customer interactions, and market trends in CRM software. • Collaboration: Work closely with marketing, logistics, and production teams to ensure smooth order fulfillment and product availability. Qualifications: • Proven experience in B2B sales, preferably in the stone, construction, or building materials industry. • Strong understanding of stone products, applications, and market dynamics. • Excellent communication, negotiation, and interpersonal skills. • Ability to develop and maintain long-term customer relationships. • Results-oriented with a strong focus on achieving sales targets. • Ability to work independently as well as part of a team. • Bachelor’s degree in Business, Marketing, Construction, or related field (preferred). Preferred Skills: • Knowledge of stone sourcing, supply chain management, and production processes. • Experience working with architects, contractors, and designers. If you’re passionate about sales and the stone industry, and are looking to make a significant impact within a growing organization, we encourage you to apply!
Position Overview: We are seeking a proactive Customer Success Executive to join our Servicing Team. This role is ideal for a confident and sociable individual with a strong understanding of insurance policies and client needs. You will be responsible for managing policy renewals, identifying opportunities for cross selling, and conducting interim check-ins to ensure our clients receive a 5-star service. Key Responsibilities: Client Management: Build and maintain strong relationships with clients, ensuring their insurance needs are met effectively. Policy Reviews: Conduct thorough policy reviews at renewal, aligning coverage with evolving client requirements. Cross-Selling: Identify and confidently recommend additional insurance solutions that add value to the client. Proactive Engagement: Reach out to clients at key touchpoints throughout their policy term to ensure satisfaction and address any gaps. Service Excellence: Uphold Fuelled’s high standards of customer service, acting as a trusted advisor to clients. Collaboration: Work closely with internal teams to deliver seamless client experiences. Experience 2+ years experience in a customer service or sales role within insurance Excellent verbal and written communication skills Confident phone manner A passionate problem-solver Excellent organisation skills Self-motivated – can work alone and as part of a team Willingness to learn and adapt in a dynamic business environment Tech-savvy Job Types: Full-time, Permanent Pay: £23,000.00-£30,000.00 per year Additional pay: Bonus scheme Commission pay Benefits: Working for a B-Corp organisation Canteen Casual dress Company events Company pension Free parking Health & wellbeing programme Life insurance On-site parking Schedule: Monday to Friday
We are seeking a dedicated and experienced Solar PV Salesperson to join our dynamic team. This is an exciting opportunity for someone who thrives in an on-the-road role, attending appointments face to face and recommended PV upgrades.
Are you ready for an exciting new experience in the heart of London? We're thrilled to introduce a delightful coffee shop, bringing the rich flavours and warm hospitality of the Mediterranean straight to the city. This isn't just any coffee shop; it's a taste of the Mediterranean with every sip and bite. Join us and be part of a unique and charming coffee experience that promises to captivate and delight Overall Purpose of the Role: You will be providing excellent customer service as well as being a team player. The role will require you to assist and serve customers according to demand. You will be responsible of operating the coffee machine, till and keeping the department restocked and tidy. This role requires you to be a responsible, proactive, and hands-on individual, always ready to help and contribute to the team's success. Key Responsibilities and duties: · Welcoming and serving customers · Operating the coffee machine · Preparing various coffee-based beverages, including espressos, lattes, cappuccinos, and specialty drinks · Making recommendations from the menu to the customers · Adhering to the Health & Safety procedures · Ensuring the coffee shop is clean and tidy at all times · Re-stocking and maintaining the quality of displays and labels · Performing Ovis serving standards for every customer · Following the shift timetable and cleaning rotas · Ensuring fridges behind the bar are filled and expiry dates are checked (following FIFO) Performing regular deep cleaning of the coffee machine Additional Responsibilities: · Attending training courses and meetings as required · Taking on additional tasks as requested by the Line Manager (i.e., assisting customers on the shopfloor, operating as check out when not busy in order to support smooth operation) Skills and knowledge: · Previous experience in a similar role is a must · In-depth knowledge of coffee origins and flavor profiles · Ability to create consistent and balanced coffee beverages · Experience with espresso machine troubleshooting and maintenance · Skill in managing coffee inventory and freshness · Familiarity with various brewing methods · Outstanding communication skills · Fast learner; you will need to know the menu so you can make recommendations · Able to manage stressful situations and remain calm · Passionate/proud about the brand · Positive attitude Job Types: Full-time, Part-time Work Location: In person
We are looking for a skilled and creative hairdresser to join our vibrant salon team. The ideal candidate will have a passion for hairdressing, a keen eye for detail, and a friendly, professional attitude. You will be responsible for providing high-quality hair services to our clients, ensuring their satisfaction and loyalty. Key Responsibilities: Provide a range of hair services, including cutting, styling, coloring, and treatments. Consult with clients to understand their needs and preferences. Recommend hair care products and treatments to clients. Stay updated on the latest hairdressing trends and techniques. Maintain a clean and organized work area. Adhere to all salon policies and procedures, including health and safety regulations. Build and maintain a strong client base through excellent customer service.
Job Description: Waiter / Waitress Leader (Bubble Tea & Noodle Restaurant) Position Title: Waiter / Waitress Leader Location: W4 5 Reports To: Chef and Position Overview: We are looking for an experienced and dynamic Waiter/Waitress Leader to oversee the front-of-house team in our bubble tea and noodle restaurant. This role involves ensuring outstanding customer service, supervising the team, and managing day-to-day dining operations efficiently. Key Responsibilities: Customer Service Excellence: Greet and seat customers with a friendly and welcoming attitude. Ensure a smooth and enjoyable dining experience, addressing customer feedback promptly. Provide menu recommendations, including bubble tea options and noodle dishes. Team Leadership: Supervise, mentor, and motivate the front-of-house team during shifts. Delegate tasks effectively to ensure efficient service delivery. Assist in training and onboarding new staff members. Operational Support: Collaborate with kitchen staff and baristas to ensure timely order preparation and delivery. Monitor table turnover and cleanliness throughout service hours. Assist in managing reservations and walk-in customers. Inventory and Supplies: Oversee the availability of service essentials such as utensils, condiments, and beverages. Report inventory shortages to management for prompt replenishment. Compliance and Standards: Ensure adherence to health and safety standards. Maintain a clean, organized, and professional front-of-house environment. Qualifications and Skills: Previous experience in a supervisory role within the hospitality industry. Familiarity with bubble tea and Asian cuisine is a plus. Strong leadership and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work efficiently under pressure in a fast-paced setting. Benefits: Competitive salary with tips. Opportunities for growth and professional development. Staff discounts on meals and beverages.
Job Title: Professional Nail Technician Location: [Camden Town London ] Job Type: [Full-time/Part-time/Commission ] Salary: [very good salary /Commission Structure] About Us: Juju’s Beauty salon Camden Town London is a high-end nail salon dedicated to providing top-quality nail care and exceptional customer service. We are looking for a skilled and passionate Nail Technician to join our team and help us create stunning nail designs and treatments for our valued clients. Responsibilities: • Perform manicures, pedicures, acrylics, gel nails, and other nail enhancements • Create unique and trendy nail art designs • Maintain cleanliness and sanitation standards • Provide excellent customer service and build client relationships • Recommend nail care products and treatments • Stay updated on the latest nail trends and techniques Requirements: • Proficiency in gel, acrylics, and nail art techniques • Strong knowledge of hygiene and sanitation regulations • Ability to work in a fast-paced environment Benefits: • Competitive salary plus commission and tips • Flexible working hours • Friendly and professionals work environment If you are a talented and motivated Nail Technician looking to join a dynamic team, we’d love to hear from you! We look forward to welcoming you to our team!
Job Title: Part-Time Interviewer at Coffee Genie Location: London (Flexible/Remote options) Job Type: Part-Time About Coffee Genie: Coffee Genie is a unique coffee service that brings high-quality coffee to the streets of London using portable coffee dispensers. We are a growing business focused on convenience, quality, and delivering a standout customer experience. Role Overview: We are seeking a motivated and professional Part-Time Interviewer to assist with our recruitment process. The interviewer will be responsible for identifying and interviewing candidates for various positions within our company, from baristas to support staff. Responsibilities: Conducting interviews for part-time and full-time roles. Reviewing resumes and shortlisting candidates based on job requirements. Assessing candidate skills, personality, and cultural fit through structured interviews. Providing feedback and recommendations to the hiring manager. Ensuring a smooth and professional interview process for candidates. Handling administrative duties related to recruitment, including scheduling and documentation. Requirements: training will be provided Benefits: Competitive pay rate, discussed in person. Flexible work schedule (ideal for students or those with other commitments). Opportunity to be a part of an innovative and growing company.
Job description We are seeking a dedicated and customer-focused Jewellery Store Assistant to join our team. The ideal candidate will have a passion for jewellery, excellent interpersonal skills, and the ability to provide outstanding customer service. Knowledge of the Romanian language is a an advantage, helping us to cater to a diverse clientele. This role involves assisting customers with their purchases, maintaining the shop’s appearance, and supporting the daily operations of the store. Key Responsibilities Customer Service: Greet and assist customers in selecting jewellery pieces that suit their needs and preferences. Provide detailed information about the features, benefits, and care of jewellery items. Offer personalized recommendations and advice on jewellery selections. Utilize Romanian language skills to assist Romanian-speaking customers (if applicable). Sales: Achieve and exceed sales targets through effective customer engagement and product knowledge. Handle sales transactions accurately, including cash handling, credit card processing, and issuing receipts. Promote special offers and upsell additional products when appropriate. Product Knowledge: Maintain in-depth knowledge of the store’s product range, including new arrivals, trends, and special collections. Stay updated on industry trends and the latest jewellery designs. Store Maintenance: Ensure the store is clean, organized, and visually appealing. Arrange and display jewellery to highlight features and attract customers. Conduct regular inventory checks and assist with stock management. Customer Relations: Build and maintain positive relationships with customers to encourage repeat business. Address and resolve customer inquiries and complaints in a professional manner. Collect customer feedback and report to the management for continuous improvement Operational Support: Assist with opening and closing duties as needed. Support promotional activities and in-store events. Perform other duties as assigned by the Store Manager. Qualifications: - Education: High school diploma or equivalent; additional coursework in retail, sales, or customer service is a plus. - Experience: Previous experience in retail, particularly in jewellery or luxury goods, is preferred. Skills: - Strong communication and interpersonal skills. - Excellent customer service and sales skills. - Ability to work in a fast-paced environment and handle multiple tasks. - Attention to detail and a high level of accuracy. - Basic computer skills and familiarity with point-of-sale systems. - Proficiency in Romanian is a bonus and will be considered an advantage. Personal Attributes: - Friendly, approachable, and professional demeanor. - Passion for jewellery and fashion. - Honest and trustworthy with a strong sense of integrity. - Ability to work independently and as part of a team. - Flexible availability, including weekends and holidays. Benefits: - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Positive and supportive work environment. Job Type: Full-time Pay: TBD Expected hours: 40 – 50 per week Experience: Jewellery Sales Assistance: 1 year (preferred) Language: Romanian (preferred)
Introduction: We are a renowned multiservice 6-office law firm committed to achieving the best outcomes for our clients. Our lawyers specialise in criminal defence, family law, immigration and civil matters. We are a Legal 500 and Chambers & Partners recommended firm who are currently recruiting a Solicitor to join our Crime Team in our Leyton and Seven Kings offices. This role involves attending Courts and police stations across London and elsewhere as required by the needs of the business. The successful candidate must be prepared to conduct trials in the Magistrates’ Court and should have duty status. We offer a friendly, supportive working environment with a very competitive salary, depending on the level of experience. Position Overview: We are seeking a talented and driven Solicitor with 1-3 years PQE (Post-Qualified Experience) in crime to join our dynamic team. The successful candidate will play a key role in our criminal law department, handling a diverse caseload of criminal matters and providing high-quality legal representation to our clients. Responsibilities: Manage a caseload of criminal law matters, including but not limited to, murder, rape, theft, assault, drug offences, stalking, fraud, terrorism and other criminal offences. Conduct legal research, analyse case law, and prepare legal arguments to support clients’ cases. Provide expert legal advice and guidance to clients throughout all stages of the criminal justice process. Represent clients in Magistrates’ Court proceedings. Prepare and present cases effectively in court, ensuring the best possible outcome for clients. Liaise with clients, barristers, and other professionals involved in cases to ensure effective communication and collaboration. Maintain accurate and up-to-date case files and legal documentation. Requirements: Qualified Solicitor with 1-3 years PQE in criminal law. Solid understanding of criminal law procedures and regulations. Demonstrated experience managing a caseload of criminal matters independently. Strong advocacy and negotiation skills. Excellent written and verbal communication skills. Ability to work effectively under pressure and meet deadlines. Commitment to providing outstanding client service. Police Station Accredited The salary for this role will depend on experience. Please send your CV and covering letter.
Room Attendant - Park Plaza London At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join us as a Room Attendant and we will give you the training and support to succeed. As our Room Attendant, you will receive: - Salary: £12.21 per hour (plus incentive of £1.31 subject to meeting productivity and quality targets) - Additionally, you may also be eligible for an hourly rate of £14.52 per hour if you are able to check your own rooms. (inclusive of £1.31 incentive plus £12.21 base rate subject to meeting productivity and quality target + £1.00 for checking own rooms - Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends) - F&B discounts at our restaurants and bars (for your whole party) - Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service! - Two free meals per day - including days off if you wish to come in! - Access to 40% of your pay before payday through Wagestream - Recommend a friend scheme – up to £750! - Vitality at work scheme with great gym discounts & more - Ride to Work scheme & free cycling lessons. - 24/7 employee assistance programme - Rota given 2 weeks in advance. - Departmental productivity & service incentive scheme - Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. - Free dry cleaning for work uniform - Annual Staff parties and events - Company pension plan & award-winning training The ideal candidate for the Room Attendant role will: - Be responsible for cleaning our guests’ rooms at a high standard. - Have a passion for cleanliness and an eye for detail. - Work and multi-task in a fast-paced environment. - Listen to the needs of guests and other team members and adapt to meet them. - Have a courteous and professional attitude with guests and team members. - Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.
About Us: Greek Street Live is a vibrant, stylish bar in the heart of Soho, known for its exceptional cocktails, live music, and lively atmosphere. We're looking for enthusiastic and dedicated Team Members to join our dynamic crew. If you have a passion for delivering excellent service and love being part of a fast-paced, energetic environment, we want to hear from you! Key Responsibilities: - Provide a warm and welcoming experience for all guests - Provide friendly, efficient service and offer drink recommendations to customers - Offer menu suggestions and answer any questions regarding food and beverage options - Maintain cleanliness and organisation of the bar area - Collaborate with the floor and bar support teams to ensure smooth service - Handle customer queries or complaints promptly and with a positive attitude - Work with speed and attention to detail during busy periods - Assist in setting up and closing down the venue, ensuring everything runs smoothly - Be a team player, always willing to lend a hand when needed What We’re Looking For: - Experience in hospitality, customer service or have knowledge in crafting cocktails is preferred, but not essential - A friendly, outgoing personality and great communication skills - Ability to work in a fast-paced environment and remain calm under pressure - Strong team spirit with a "can-do" attitude - Willingness to work evenings, weekends, and late nights - A passion for delivering exceptional customer service What We Offer: - Competitive pay - Opportunities for progression within the company - Training and development to help you grow in your role - A fun, vibrant work environment in one of Soho’s best venues - Staff discounts and perks If you’re passionate about hospitality and looking for a new challenge, apply today and join our Greek Street Live family!
Crunch is looking for a skilled and motivated Sous-chef to join our dynamic kitchen team at new site in Soho. The ideal candidate should have grill experience in a fast-paced environment, a positive attitude, and the ability to work well with others. We are looking for someone who thrives under pressure and enjoys delivering high-quality dishes consistently. Key Responsibilities: - Follow opening and closing guidelines: Ensure all prep work is completed and the kitchen is clean and organized at the start and end of each shift. - Operate the grill station efficiently in a busy kitchen: Maintain a high level of speed, accuracy, and consistency when cooking on the grill station, ensuring orders are delivered promptly and meet quality standards. - Ensure stock rotation (FIFO): Implement the First In, First Out method to keep ingredients fresh, reduce waste, and maintain proper stock levels. - Have an understanding of all other sections in the kitchen: Be versatile and able to assist in other areas of the kitchen, such as prep, cold station, or fryer, as needed to ensure a smooth workflow. - Maintain high food quality and safety standards: Follow food safety guidelines (HACCP) and ensure all dishes are prepared according to recipes and quality specifications, adhering to health and safety regulations. - Contribute to a positive and fast-paced working environment: Support and motivate team members, fostering teamwork and maintaining a calm and productive atmosphere, even during high-pressure situations. - Assist in inventory management: Help monitor and manage inventory levels, reporting shortages or overstock to management. - Ensure cleanliness and organisation of the work area: Regularly clean and sanitize the workstation, utensils, and equipment to uphold kitchen hygiene. What We Offer: - Paid trial shifts - Competitive salary of £14.5 - £16 - Earliest shift start at 8:30 and latest finish at 23:00 - How many hours do you need? We work around you! - Flexible working hours - Free uniform provided - Referral bonus of £300 for recommending new team members - Fully structured and paid training provided - Free home-made meals while you’re on shift! - Pension scheme with company contributions - Opportunity to grow within the company we’re opening new sites soon! Requirements: - Previous experience working with grills in a busy kitchen - To be a team player with a can-do attitude - Ability to perform under pressure - Have a great smile and represent the company at all times - Food Safety certificate of level 2 or above If you want to join us in creating the ultimate sandwich uprising, and ready to join a team where you can grow, we'd love to hear from you! Crunch Team 🤘🏼🥪
4151 SALES ADMINISTRATORS Job Summary: The Sales Administrator Head of the Department is responsible for overseeing the administrative functions that support the sales team. This role requires a strategic and detail-oriented individual to manage and streamline processes, ensure data accuracy, support sales operations, and lead a team of sales administrators. The ideal candidate will possess excellent organizational skills, strong leadership capabilities, and a thorough understanding of sales processes. Key Responsibilities: Leadership and Management: Lead, mentor, and manage the sales administration team to ensure high performance and professional development. Develop and implement training programs for new sales administrators. Sales Support: Oversee the administration and processing of sales orders, contracts, and related documentation. Ensure accurate and timely entry of sales data into the CRM system. Reporting and Data Management: Generate and analyze sales reports to provide insights and recommendations to the sales leadership team. Maintain accurate and up-to-date sales records and databases. Compliance and Governance: Ensure compliance with company policies, industry regulations, and legal requirements related to sales activities. Maintain confidentiality and security of sensitive sales information. Customer Interaction: Act as a point of contact for escalated customer inquiries and issues related to sales processes. TYPICAL ENTRY ROUTES AND ASSOCIATED QUALIFICATIONS There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 3 to Level 6.
About Us: - Our client is a dynamic outsourced sales and marketing company committed to delivering outstanding customer experiences and measurable results. - As their team expands, they are looking for motivated, self-driven individuals who thrive in a performance-based environment. - If you are passionate about sales, enjoy engaging with new people, and want to make a meaningful impact, this opportunity is for you! Key Responsibilities: - Proactively engage with potential customers through B2C residential sales campaigns. - Deliver compelling sales presentations, effectively communicating product benefits and features. - Educate customers on our clients’ offerings, ensuring clarity and accuracy. - Maintain a professional and positive attitude to uphold high service standards. - Work flexibly between Monday and Saturday—no fixed shifts. A commitment of 4–5 full days per week is recommended for success. What’s Offered: - Uncapped Commission - Structure: Earn based on performance, with new starters typically making £350-£600 per week. - Comprehensive Training & Mentorship: Hands-on product training and continuous support from experienced sales leaders. - Proven Sales Processes: Access industry-standard systems to drive consistent success. - Vibrant Team Culture: Enjoy a lively work environment with regular social events and team-building activities. - Additional Perks: Flexitime, free on-site parking, and a referral program. Ideal Candidate Profile: - Sales experience or relevant qualifications are beneficial but not required. - Strong communication skills, with fluency in English for effective customer interactions. - A positive, results-driven attitude and willingness to take on new challenges. Job Type & Pay: -Job Types: Full-time, Freelance, Permanent. - Pay £350-£600 per week (commission-based). Schedule & Work Location: - Flexible scheduling (Monday to Friday, weekend availability). - Field-based role (in-person work). Application Process: - Submit your resume and a brief cover letter explaining why you’re interested in this role. - Application question: Are you legally authorized to work full-time in the UK without a Tier-2 or Tier-4 visa?"
We are seeking a skilled and passionate Barber to join our dynamic team. The ideal candidate will have a strong background in barbering and hair styling, with a commitment to providing exceptional customer service. You will be responsible for delivering high-quality haircuts and grooming services while ensuring a welcoming and friendly atmosphere for clients. Duties Perform a variety of barbering services, including haircuts, beard trims, and shaves. Consult with clients to understand their preferences and provide tailored recommendations. Maintain cleanliness and hygiene standards in the work area, including tools and equipment. Stay updated on the latest trends in hair styling and grooming techniques. Build and maintain strong relationships with clients through excellent communication and customer service. Assist in managing appointments and walk-ins efficiently to ensure a smooth workflow. Requirements Proven experience in barbering with a strong portfolio showcasing your skills. Proficiency in English, both spoken and written, to effectively communicate with clients. Excellent customer service skills with the ability to engage positively with clients. Strong communication skills to understand client needs and provide appropriate advice. Knowledge of current hair styling trends and techniques is highly desirable If you are passionate about barbering and enjoy creating positive experiences for clients, we encourage you to apply for this exciting opportunity.
Engaging with Customers: Greeting customers, offering assistance, and answering questions about products or services. Resolving Issues: Addressing customer complaints or concerns and finding effective solutions to enhance satisfaction. Providing Recommendations: Helping customers make informed decisions by suggesting products based on their needs. Order Assistance: Assisting with order placement, returns, and exchanges, ensuring a smooth process. Customer Follow-Up: Occasionally following up with customers to ensure their satisfaction or to inform them of promotions or new products.
As a Chef de partie, your mission will be to: • Produce and present the dishes for the section in line with the cooking instructions and processes defined by the brand, • Ensure that dishes are well presented, of a high standard and at the right temperature, • Deliver dishes at a good time to suit guests' wishes, • Organise his/her work and timing to suit fluctuations in guest numbers, special events and particular guests • Actively involved in meeting the department's targets: • by following the cooking instructions to the letter • by avoiding waste and loss of food items What we can offer the Kitchen Team Member: • Development and career progression • Meals on duty • Recommend a friend scheme • Extra tips
We are looking for a fabulous Nail technician for our upscale beauty salon in Bayswater, Fyre Beauty Lounge Job description - Welcoming and greeting customers -Perform all aspects of Nail treatments as Japanese, Russian and Classic Manicures & Pedicures, Shellac Manicures & Pedicures, Geloverlays and Extensions (Gel, Polygel, Apres) Nail arts. We don't use acrylics , only Gel !! -Personalised recommendations for treatments & retail products -Retail of Products and Treatments -Keeping work station and tools up to a high standard of cleanliness and strict sterilisation routine between clients. -Ensure the safety and well being of all clients at all times -Provide a friendly and efficient service to all customers / guests at all times, providing a high standard of customer service - Answering the phone in reception when available -Managing online booking systems and keeping bookings up to date when available - Re-booking of clients when available -Taking payments when available Key Skill & Person Specification: -Good English language skills -Immaculate and professional appearance -Fully trained and Qualified -Friendly but professional approach to customers -Experience and passion for Beautiful nails, manicures, pedicures, Extensions and overlays with gel tips or forms made with gel , experience with PolyGel, Russian manicure is an advantage -Fantasy and creativity for Nail-art -Good knowledge of different type of Nail and Skin treatments -Passion for the latest products and techniques -Good Retail stills -Friendly, sociable individual and one of a teachable spirit -Motivated to earn more money -Service minded , team player -Good time management , Calm under pressure -High standard of customer service Desirable Skills (but not essential): - Ability to do other beauty treatments (Beauty, PMU, Lashes, Hair) Benefits & Rewards: -Monthly treatment allowance to use in store (Free treatments) -Comission upon reaching set monthly targets -Comission on retails and Package sales -Regular staff partys and Pizza nights in to relax and build a better team Expected start date: -ASAP Job Types: -Full-time, Permanent, Part-time, Self-employed, Salary: -£11 - £15 /h (depends on experience and knowledge )
Key Responsibilities: - Design visually appealing graphics for social media, websites, newsletters, and other marketing materials. - Develop branding elements, including logos, flyers, and promotional content. - Collaborate with the team to ensure designs align with our brand identity and messaging. - Edit and refine visual content based on feedback. - Stay up to date with design trends and bring fresh ideas to the table. Requirements: - Proficiency in graphic design software such as Adobe Photoshop, Illustrator, Canva, or similar. - Strong creativity and an eye for detail. - Ability to translate concepts into compelling visuals. - Excellent time management and ability to meet deadlines. - Prior experience (professional or personal projects) is a plus but not required. What’s in It for You? - Gain valuable experience and expand your portfolio. - Work with a supportive and collaborative team. - Flexible working hours to fit around your schedule. - A chance to make a real impact through your creativity. - Potential for a recommendation letter and networking opportunities.
We are looking for an experienced bartender to join our vibrant bar based in Southgate, North London. We are looking for someone reliable, previous experience making cocktails, creative, organised and happy individual. Main responsibilities: • Preparing alcoholic or non-alcoholic beverages for bar • Interacting with customers, taking orders and serving snacks and drinks • Assessing bar customers’ needs and preferences and making recommendations • Check customers’ identification and confirm it meets legal drinking age • Restock and replenish bar inventory and supplies • Stay guest focused and nurture an excellent guest experience • Comply with all food and beverage regulations Skill requirements: • Positive attitude and excellent communication skills • Previous experience with mixing alcohol and creating cocktails/mocktails Contact us if you’re interested.
Spanners Garage is a leading automotive repair and maintenance garage that has been serving the community for over 20 years. We pride ourselves on providing top-notch services and building lasting relationships with our customers. Our team of experienced mechanics is dedicated to delivering high-quality work and keeping our customers' vehicles running smoothly. Job Description: We are seeking a skilled and passionate Mechanic to join our team at Spanners Garage. The ideal candidate will have a strong background in automotive repair and maintenance, with a focus on delivering exceptional customer service. As a Mechanic, you will be responsible for diagnosing and repairing all types of vehicles, while providing excellent communication and customer service to our clients. Key Responsibilities: - Perform routine maintenance and inspections on customer vehicles - Diagnose and repair mechanical, electrical, and technical issues on various makes and models of cars - Communicate effectively with customers and provide recommendations for necessary repairs - Ensure all work is completed in a timely and efficient manner, following proper procedures and safety protocols - Keep detailed and accurate records of all services performed - Stay up to date on the latest automotive technology, tools, and techniques - Maintain a clean and organized work environment Qualifications: - Minimum of 3 years of experience as a Mechanic in an automotive repair shop - Strong diagnostic skills and problem-solving abilities - Knowledge of all aspects of vehicle repair and maintenance - Ability to work in a fast-paced environment and handle multiple tasks - Excellent communication and customer service skills - Attention to detail and a commitment to producing quality work - Valid driver's licence
We are seeking a skilled and passionate Mixologist and bartender to join our vibrant team. The ideal candidate will have a flair for crafting unique and delicious cocktails while providing exceptional hospitality to our guests. As a Mixologist, you will be responsible for creating an inviting atmosphere, ensuring customer satisfaction, and maintaining the highest standards of food safety and cleanliness. Responsibilities Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, mocktails, and other drinks. Engage with customers to provide recommendations and ensure a memorable experience. Maintain an organised bar area, ensuring cleanliness and adherence to health and safety regulations. Monitor inventory levels and assist in ordering supplies as needed. Handle cash transactions accurately and efficiently. Collaborate with kitchen staff to ensure timely service of food and beverages. Stay updated on the latest drink trends and techniques to enhance the menu offerings. Uphold exceptional standards of hospitality at all times. Requirements Proven experience in bartending or a similar role within the hospitality industry is preferred. Strong time management skills to handle busy periods effectively. Basic maths skills for accurate cash handling and drink measurements. Knowledge of food safety practices to ensure compliance with health regulations. A passion for mixology and a desire to help create memorable experiences for guests. Excellent communication skills with the ability to engage positively with customers. Ability to work well under pressure in a fast-paced environment. Join us as we elevate our cocktail offerings and create unforgettable experiences for our patrons!
Location: 40 Hayes street, Bromley, BR2 7LD About Us: Ruby Cafe is a cozy and inviting cafe dedicated to serving high-quality coffee and creating memorable experiences for our guests. Job Description: As a Barista at Ruby Cafe, you will be the face of our cafe, responsible for providing exceptional customer service and crafting delicious coffee beverages for our guests. You will work closely with our team to uphold our cafe's standards of excellence and create a welcoming atmosphere for our patrons. Responsibilities: Greet customers warmly and assist them in selecting coffee beverages and pastries from our menu. Prepare and serve a variety of coffee drinks according to our cafe's recipes and standards. Operate coffee machines and other coffee equipment with precision and skill, ensuring consistent quality in every cup. Maintain cleanliness and organization in the cafe, including the coffee bar, brewing stations, and seating areas. Uphold food safety and sanitation standards, including proper handling and storage of perishable items and cleaning of equipment and utensils. Engage with customers in a friendly and knowledgeable manner, answering questions about our coffee offerings and providing recommendations based on their preferences. Handle cash and credit card transactions accurately and efficiently, processing orders through our point-of-sale system. Collaborate with team members to ensure smooth operations and timely service during peak hours. Contribute to a positive work environment by supporting your colleagues and maintaining a professional demeanour at all times. Requirements: Previous experience as a barista or in a similar customer service role is preferred. Strong attention to detail and ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills, with a friendly and approachable demeanour. Ability to work well independently as well as part of a team, contributing to a positive and collaborative work environment. Benefits: Guaranteed tips and opportunities for performance-based bonuses. Free lunch and employee discounts on food and drinks from the cafe Opportunities for advancement and career development within our cafe team. A supportive and inclusive work environment that values diversity and teamwork. Ruby Cafe is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.
You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
Role Overview: Join Remoli Group as a Front of House (FOH) Wait Staff and help deliver an exceptional dining experience with high-quality service and a welcoming atmosphere. We value authentic Italian cuisine and customer satisfaction. Key Responsibilities: Greet guests and offer tailored recommendations. Serve food and drinks efficiently, ensuring timely service. Maintain clean service stations and table setups. Uphold food safety and hygiene standards. Upsell menu items, including drinks and specials. Support team members and participate in training programs. Assist with bar duties when needed, including preparing drinks. Key Skills: Strong communication and interpersonal skills. Attention to detail and ability to work under pressure Team player with a proactive approach. Benefits: Team player with a proactive approach. Staff meals while on shift 50% staff discount on all items Travel reimbursement when moving between branches Training programs to upskill knowledge Opportunities for career growth within the business Annual Staff Party
As a Barista at Quill’s specialty coffee brunch bar, you will play a vital role in creating an exceptional coffee experience for our guests. Your primary responsibilities will include crafting high-quality espresso beverages, preparing food items, and providing outstanding customer service in a vibrant and welcoming atmosphere. Key Responsibilities: 1. Coffee Preparation: Skillfully brew and serve a variety of espresso-based drinks, filter coffees, and specialty beverages, adhering to our recipes and presentation standards. 2. Customer Service: Engage with customers warmly and knowledgeably, taking orders, making recommendations, and ensuring a positive dining experience. 3. Food Preparation: Assist in preparing brunch items, including pastries, sandwiches, and other menu offerings, ensuring freshness and quality. 4. Equipment Maintenance: Maintain and clean coffee equipment, grinders, and workstations, ensuring a hygienic and efficient workspace. 5. Product Knowledge: Stay informed about our coffee origins, brewing methods, and menu offerings to educate customers and enhance their experience. 6. Team Collaboration: Work collaboratively with team members to ensure smooth operations during busy service periods. 7. Inventory Management: Assist in monitoring inventory levels, restocking supplies, and placing orders as needed. Qualifications: • Passion for coffee and specialty brewing techniques. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining attention to detail. • Previous barista experience is essential. Join us to be a part of a dynamic team that celebrates coffee culture and creates memorable moments for our guests!
As Wait Staff at Botanica Hall you will be the friendly face our guests remember. You will know our menu inside out and recommend your favourites. WHAT'S IN IT FOR ME? 28 days holiday. Flexible shifts – to fit around the other important things in life. Love dining out? You’ll love it even more with a 25% discount across all our bars. Never a dull moment – fun, laughs and lifelong friends! Training to learn our service standards, ability to be cross-trained in both bar and kitchen roles. Development and career progression. WHAT WILL I BE DOING? AS WAITING STAFF YOU WILL... Greet, serve and look after our guests so they go home happy. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills, fully understand our menus and be able to make recommendations to our guests. Take ownership of and thrive in a busy section. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. Hours: Full time position 48h per week Salary: up to £15 ph
Scott's Richmond Experience on OpenTable/SevenRooms is a MUST Location: Richmond-upon-Thames Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Open Table and/or Seven Rooms experience. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting. - Experience with either Open Table or Seven Rooms. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Job Description: As a Food & Beverage Steward at a 5-star luxury establishment, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of perfection. Duties: Provide excellent customer service in line with 5 star standards and Leading Quality Assurance standards. Serve breakfast, lunch, and dinner daily, including cleaning, setup, and maintenance tasks. Maintain the pantry by washing dishes and assisting with restaurant preparations; perform daily, weekly, and monthly cleaning tasks per EHO guidelines. Serve drinks and canapés in the Observation car, provide afternoon tea service, and prepare welcome-back drinks. Set up tables with linens, silverware, and glasses. Inform guests about daily specials and offer menu recommendations. Upsell additional products when suitable. Serve food and beverages promptly. Ensure dishes and kitchenware are clean and well-presented; report any issues. Maintain a tidy dining area and adhere to all health department regulations. Assist with general onboard duties, including greeting guests and helping with luggage. Stay knowledgeable about all services, food, and beverage items and broader company offerings. Follow purchase and stock control directives from management. Maintain guest areas and related spaces, using established systems to record actions taken. Adhere to HACCP, Food Hygiene Good Practice, Cleaning Controls, Pest Management, Health & Safety systems, and other rail-related practices. Act in an environmentally conscious manner in all tasks. Conduct yourself professionally and courteously with all guests, employees, and the public. Uphold the highest standards of integrity and meet minimum performance standards. Dress appropriately for work and maintain a professional appearance. Attend and complete mandatory training as assigned. Maintain confidentiality of company, customer, and employee information as required. Compliance & Health & Safety Responsibilities: Work safely to avoid harm or injury to yourself or others. Promote Health & Safety within your department and ensure compliance with directives. Adhere to all company policies and procedures, including Health & Safety, Financial, IT, and HR guidelines. Follow the company Code of Conduct and report any breaches or potential breaches through appropriate channels.
ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus