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Location: Worthing, West Sussex (Hybrid working arrangements, candidates must be able to commit to working 2 days in the office based in Durrington, West Sussex)Contract: Initial 6-month contract, with extension thereafterDay Rate: £600-£800 per day (Inside IR35) About the Role We're recruiting an experienced Lead IT Service Delivery Manager on behalf of our leading utilities client to oversee the delivery, performance, and continual improvement of IT services across a complex, regulated organisation. You will lead a team of Service Delivery Managers responsible for ensuring that critical IT services remain stable, resilient, secure, and aligned to operational, customer, and regulatory needs. This role will play a pivotal part in safeguarding essential services that support water quality, environmental compliance, customer operations, corporate systems, and incident response. You will provide strategic leadership across Service Management, champion ITIL best practice, and drive service excellence across both internal teams and third-party suppliers. Key Responsibilities Leadership & People Management • Lead, coach, and develop a team of Service Delivery Managers, fostering a culture of ownership, accountability, and continuous improvement., • Manage major incidents, P1 and P2 events through to restoration and root-cause resolution., • Act as an escalation point and participate in a 24/7 out-of-hours rota., • Own service performance metrics including SLAs, OLAs and KPIs., • Produce accurate MI reports to demonstrate service performance and trends., • Build strong, collaborative relationships across engineering, operational, digital, and business teams., • Run regular service reviews with internal teams and suppliers., • Lead service reviews with suppliers to ensure contractual compliance., • Provide performance feedback to the Commercial team., • Lead the development and optimisation of ITIL-aligned processes (Incident, Problem, Change, Release, Request)., • Deliver continual service improvement initiatives that enhance stability, reduce risk, and improve user experience., • Identify and manage risks related to service delivery and critical national infrastructure., • Strong people leadership with experience coaching, mentoring and driving high performance, • Ability to build trust and influence senior stakeholders and technical teams., • Experience managing teams through change and fostering continuous improvement., • Deep understanding of ITIL frameworks and Service Management disciplines (Incident, Problem, Change, SACM etc)., • Good working knowledge of IT operations, cloud services, infrastructure, networking and applications., • Ability to interpret technical detail and communicate it in a business-focused way., • Understanding of how IT services underpin operational performance and regulatory compliance in utility or similarly regulated industries., • Ability to balance cost, risk and service quality., • Proven experience leading IT Service Delivery teams in a 24/7 or operationally critical environment., • Strong supplier and third-party contract management experience., • Experience within a regulated or complex industry (utility sector preferred)., • ITIL Foundation (v3 or v4)., • ITIL Foundation v5., • Further qualifications such as SIAM, Lean, Agile, or similar frameworks., • Understanding of regulatory frameworks relevant to water utilities (resilience, cybersecurity, operational technology). Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Solution Architect Location: Durrington, Worthing (Hybrid working arrangements, on site presence will be required)Rate: £800 per day (Inside IR35)Contract Length: Initial 6 months (expected to extend to 12 months) We are recruiting an experienced Solution Architect on behalf of our leading utilities client to lead the design and delivery of enterprise-scale Case Management solutions across critical operational areas. This role will play a key part in modernising and automating complex business processes, ensuring systems are scalable, efficient, and aligned with wider organisational architecture. Key Responsibilities Architecture & Solution Design • Design end-to-end architectures for case-driven processes, including intake, triage, investigation, resolution, and reporting., • Translate business requirements into conceptual, logical, and physical solution designs., • Define data models, workflow structures, and orchestration patterns to ensure scalability and maintainability., • Lead configuration and extension of enterprise case management platforms, including:, • Case data structures and relationships, • Workflow automation, rules engines, and decision logic, • Forms, portals, dashboards, and user experience components, • Integration capabilities (APIs, event frameworks, connectors), • Facilitate workshops to define case types, workflow variations, SLAs, and reporting needs., • Collaborate with business and technical stakeholders to validate designs and ensure operational alignment., • Produce architectural artefacts including solution blueprints, integration maps, sequence diagrams, and data flow diagrams., • Establish architectural guardrails and governance models., • Conduct design assurance reviews to ensure solutions are secure, robust, and performance-optimised., • Drive continuous improvement through automation, platform enhancements, and process optimisation. Technical Skills • Strong experience designing and delivering solutions using enterprise case management or workflow automation platforms., • Deep knowledge of:, • Case lifecycle management and workflow orchestration, • Rules-based decisioning and dynamic routing, • Data modelling and auditability, • Integration patterns (REST, SOAP, event-driven messaging, identity integration), • Azure background and familiarity with cloud security best practices., • Ability to translate complex business problems into scalable technical architectures., • Excellent stakeholder management and communication skills., • Experience working in Agile or hybrid delivery environments., • Certifications in enterprise architecture frameworks (e.g. TOGAF, SAFe Architect)., • Experience in public sector, utilities, financial services, or healthcare environments., • Exposure to operational transformation, service design, or process optimisation initiatives., • Candidates with varied technology experience (not cloud-migration-only focussed). Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Financial Services Administrator Location: Worthing, BN12 4NX About Our Client: Sussex Retirement Planning is an independent financial advisory firm based in Goring, Worthing. They specialise in working with clients who are in retirement, approaching retirement or planning for the future. They are committed to delivering high-quality, personalised advice, helping clients make the most of all the resources available to them. Authorised and regulated by the Financial Conduct Authority (FRN 197107). Their small, close-knit team prides itself on professionalism, attention to detail and a genuine commitment to client service. Package Details: The successful candidate will receive a basic salary of up to £35,000 depending on experience & qualifications. Other benefits include: • 28 days holiday (including bank holidays), • Company pension scheme, • Discretionary annual bonus, • Flexible working - minimum 4 days per week, with compressed hours considered, • A welcoming office environment shared with a friendly accountancy firm of around 15–16 colleagues, • The opportunity to work directly alongside a Chartered Financial Planner and contribute meaningfully to client outcomes, • A genuinely flexible employer - we actively welcome returners, career changers and those seeking a better work-life balance, • Scope to develop your skills and grow into the role, • Future option to work partly from home, subject to business needs Purpose of the role: They are looking for a highly organised and proactive Administration Executive to join their team. This is an excellent opportunity for someone with a background in financial services administration who is eager to contribute to a growing, client-focused advisory practice. You will play a central role in keeping the operations running smoothly, supporting the advisers and ensuring an outstanding experience for the clients. Duties and Responsibilities: • Send, chase and process letters of authority and plan information with providers, • Process new business, switches (on and off platform) and client withdrawals, • Liaise with product providers on behalf of clients, including certification of documents where required, • Collate and verify evidence of identity in line with compliance requirements, • Oversee the production and checking of bespoke quarterly client valuations, • Manage the annual review process, ensuring reviews are scheduled, completed on time and appropriately recorded, • Support the processing of client risk analyses, • Coordinate tax reporting information for clients and their accountants, including Capital Gains Tax reporting, • Manage threads and tasks within XPlan, • Handle invoicing and credit control and monitor fee collection, • Manage incoming and outgoing post, scanning and electronic filing, • Book meetings and organise meeting rooms, • Greet and welcome clients and visitors to the office The Ideal Employee: • Self-motivated and willing to take initiative, • Committed to professional self-development, with an openness to embracing new technologies such as AI tools, • A collaborative team player who is comfortable working within a small, close-knit team, • Positive, professional and client-focused in approach Experience required: Essential • Minimum two years’ administration experience within a financial planning or IFA firm, • Ability to liaise effectively with a variety of product providers and accommodate their individual processes, • Highly organised, with a systematic approach to managing workload and supporting colleagues, • Strong attention to detail and a commitment to accuracy, • Proficient in Microsoft Office (Word, Excel, Outlook) Desirable • Working knowledge of financial products including investment bonds, SIPPs, VCTs and investment platforms, • Understanding of how commission and fee structures operate within the advisory industry, • Experience using XPlan practice management software, • Familiarity with FCA regulatory requirements relevant to financial services administration

Job Description Sizewell C. The power of good for Britain. Location: Based in London, 3 days minimum per week. (Hybrid working available) Occasional travel to Suffolk. Contract : Permanent, full-time. Salary: Competitive salary, based on experience. Benefits include: • Annual Leave: 28 days per annum, increasing to 30 days after 5 years of service, plus bank holidays., • Bonus: Up to 5% annual bonus., • Pension Contributions: Defined Contribution Pension Scheme with up to 7.5% employee contribution 15% employer contribution. At Sizewell C (SZC) we’re looking for an Independent Technical Advisor/Liaison Committee Lead to join our Economic Regulatory and Requirements Assurance Function. This is a unique opportunity to shape a critical function within a regulated environment, ensuring our compliance and assurance frameworks meet the highest standards. About this role In this pivotal role, you’ll ensure our compliance and assurance frameworks meet the highest standards in a regulated environment. You’ll: • Lead engagement with the Independent Technical Advisor (ITA), managing contracts and performance., • Establish and oversee the Liaison Committee in line with the SZC Liaison Agreement., • Develop and implement economic regulatory compliance frameworks and policies., • Provide expert guidance on economic regulation across the business., • Proven experience in economic regulation, ideally within the RAB model., • Strong compliance background—government, regulatory services, or finance preferred., • Ability to influence and build relationships at all levels, including executive and board level., • Excellent communication—able to simplify complex regulatory concepts., • Strong analytical and project management capabilities., • Commercial awareness with a strategic mindset., • A major infrastructure project with national impact, • Hybrid working with flexibility built in, • Competitive salary, bonus and benefits, • Clear progression and development opportunities Key Competencies Behavioural Competences Humility • Recognise the value brought from different cultures and experiences, • Positively challenge poor quality and performance, • Identify solutions at the lowest possible level, • Value the rules and environment in which we operate, • Give and receive feedback with respect, • One team, working closely together and helping each other, • Empowered teams always looking forward., • Communicate clearly and consistently, • Promote collaboration and team alignment, • Clearer and faster decision making The Sizewell C team is one of the most exciting and largest new megaprojects in the UK, whilst being at the forefront of the UK’s climate change agenda and energy policy. We have begun constructing a 3.2-gigawatt nuclear power station on the Suffolk coast in the East of England replicating, wherever possible, the design used for Hinkley Point C, another nuclear power station being built in Somerset. When built, Sizewell C will be one of the largest power stations to operate in the UK. The power station will generate low carbon electricity for at least 60 years, supplying over 6 million homes and supporting around 7% of the UK’s current electricity needs. Our vision is to Lead The Way On Nuclear . We want Sizewell C to define what good leadership for the nuclear industry and British infrastructure looks like and deliver on it. We understand the feats of organisation, logistics, collaboration and imagination that building nuclear requires. We are building for the next generation for their home-grown energy, energy price stability and ultra-low carbon power in abundance. We also want to set the benchmark for maximising long-lasting social value as we build and demonstrate how smart collaboration can work for the benefit of communities – locally, regionally and nationally. We are the first nuclear power station in the UK to be funded under the Regulated Asset Base funding model (RAB). Our largest shareholder is the UK Government, alongside equity partners La Caisse, Centrica, EDF and Amber Infrastructure. Sizewell C operates within a complex and fast-moving stakeholder environment, engaging with a wide range of partners including government bodies, regulators, local communities, supply chain partners, and international collaborators. This makes Sizewell C a uniquely stimulating place to work — where navigating evolving priorities, balancing interests, and building trusted relationships is just as critical as technical excellence. For those who thrive in dynamic, multi-dimensional settings, it offers unmatched professional challenge and growth. When joining Sizewell C, you may wonder why you are contacted by colleagues with an EDF email or see the EDF logo on portals that you access and/or documentation you receive; this is because we have partnered with EDF for the provision of a number of support services whilst we complete a successful transition out of the EDF group. At Sizewell C we encourage and embrace diversity and how it can improve our experience and performance at work. It is a requirement that those who join us have the right to work in the UK. Whilst sponsorship may be a possibility that we can explore, we are fully committed to local recruitment where possible, and those already holding the right to work in the UK. To be appointed to this role, you will need to meet the criteria for Security Vetting, which will, ordinarily, require you to have been a resident of the UK for at least three of the past five years. By submitting an application to this role, you acknowledge that you have read and understood Sizewell C’s employee ___ and EDF's employee ___. Just to let you know, EDF will be processing and sharing information about your application on behalf of Sizewell C.

This is a high-impact role suited to someone who thrives in dynamic operational environments and enjoys shaping a positive and proactive safety culture. As HSE Manager you will be central to enhancing HSE performance, supporting continuous improvement and elevating the organisation's safety leadership capability. Client Details Our client is a leading operator within the industrial sector, based in North West England committed to delivering high‑performance operations built on a foundation of robust Health, Safety and Environment (HSE) standards. They are on a journey of continued organisational maturity and cultural evolution, creating an environment where proactive safety leadership, engagement and continuous improvement are central to the way they operate. Description The HSE Manager will provide visible, hands‑on leadership across site operations, driving excellence in safety culture, environmental compliance and quality standards. The role leads the development, implementation and continuous improvement of HSEQ systems, ensuring alignment with regulatory requirements, ISO standards and internal best practice. You will work closely with operational leadership, guide teams through behavioural and cultural change, manage contractor safety, and lead investigations, audits and performance reporting. Profile The succesful HSE Manager will posses a range of the following: A strong and demonstrable Health & Safety background, with experience delivering campaigns across occupational safety, behavioural and cultural improvement, and high-standards housekeeping-led HSE. The ability to influence, challenge and engage stakeholders at all levels, adapting communication style to suit a business with increasing HSEQ maturity. Proven capability working across operational or industrial plant environments. Solid understanding of CDM regulations and contractor management. Experience in leading incident investigations, audits, risk assessments and delivering actionable insights from data. NEBOSH Diploma (minimum) and strong working knowledge of ISO management systems. Strong presentation, communication and relationship‑building skills, with the confidence to act as an HSEQ ambassador across the site. Job Offer Competitive salary ranging from £50,000 to £60,000 per annum. Permanent position with opportunities for professional growth. A chance to contribute to a medium-sized organisation in the energy and natural resources sector. Supportive and collaborative working environment. Opportunity to drive meaningful change in health, safety, and environmental practices.If you are ready to take the next step in your career as an HSE Manager, apply now to join a respected leader in the energy and natural resources industry

About the Role We are seeking a proactive, highly organised Complaints Coordinator to join our customer‑focused housing association team based in Lancashire. This is a key role with a strong focus on Stage 1 complaints, supporting the service to clear an existing complaints backlog while ensuring residents receive timely, fair, and high‑quality responses. You will act as the central point of contact for Stage 1 complaints, ensuring residents feel heard, respected, and supported, while working collaboratively with internal teams to deliver effective early resolutions in line with regulatory standards. Key Responsibilities * Manage Stage 1 complaints end‑to‑end, from initial receipt through to resolution * Prioritise and work through a high‑volume complaints backlog, meeting agreed timescales * Acknowledge, log, track, and update complaints in line with internal policies and regulatory requirements * Liaise with internal departments to investigate issues thoroughly and obtain timely information * Draft clear, empathetic, and well‑reasoned written responses that meet quality and compliance standards * Monitor deadlines closely to ensure Stage 1 responses are issued within agreed timescales * Identify recurring themes and trends within complaints, feeding back insights to support service improvement * Maintain accurate records and contribute to reporting for management and compliance purposes * Support adherence to the Housing Ombudsman Complaint Handling Code, particularly at Stage 1 About You * Proven experience handling Stage 1 complaints is essential * Background in a housing association, local authority, or social housing environment is highly desirable * Strong written and verbal communication skills, with the ability to explain outcomes clearly and empathetically * Confident managing sensitive and sometimes challenging situations professionally * Highly organised, with the ability to manage competing priorities and high workloads * Comfortable working with multiple stakeholders across different teams * Knowledge of social housing regulation or complaints frameworks is desirable but not essential What We Offer * Competitive salary and benefits package * Flexible / hybrid working options * Opportunities for professional development and training * A supportive and inclusive working environment * The opportunity to make a meaningful difference to residents’ experiences How to Apply If you have hands‑on experience managing Stage 1 complaints and are motivated by delivering excellent customer service while helping to clear a complaints backlog, we’d love to hear from you. Please submit your CV along with a short covering statement outlining your suitability for the role

Job Summary The Fire Business Development Manager is responsible for identifying new business opportunities, developing client relationships, and increasing revenue for fire protection products and services. This role involves working closely with commercial, industrial, and public sector clients to deliver fire safety solutions that meet regulatory and safety standards. Key Responsibilities Business Development Identify and pursue new business opportunities in fire protection and life safety markets. Develop and implement sales strategies to meet revenue targets. Generate leads through networking, referrals, and industry events. Client Relationship Management Build and maintain strong relationships with clients, contractors, and consultants. Conduct meetings, presentations, and site visits to understand customer needs. Prepare proposals, tenders, and quotations for fire safety systems and services. Market Analysis Monitor industry trends, competitors, and regulatory changes. Identify emerging opportunities within sectors such as construction, facilities management, and public infrastructure. Technical & Compliance Knowledge Understand fire safety regulations and standards (e.g., BS 5839, BS 5266, and Regulatory Reform (Fire Safety) Order 2005). Advise clients on suitable fire protection systems and compliance requirements. Sales & Reporting Achieve monthly and annual sales targets. Maintain CRM records and prepare sales reports. Collaborate with engineering, operations, and installation teams to ensure successful project delivery. Key Skills & Competencies Strong sales and negotiation skills Knowledge of fire safety systems and regulations Excellent communication and presentation skills Ability to build long-term client relationships Strategic thinking and market awareness Good project coordination abilities

Compliance Coordinator (Social Housing) Location: Trafford, Manchester (Hybrid Working) Contract: Temporary (3 months) Hours: Full Time - 35 hours per week Salary: £15.87 - £17.50 per hour About the Role We are currently recruiting on behalf of our client for an experienced Gas & Heating compliance Coordinator join their team on a temporary basis. This is a key role supporting the delivery of statutory gas compliance and heating services within a social housing environment. The successful candidate will coordinate the annual gas servicing programme, ensure contractor compliance, maintain accurate records, and provide essential administrative and operational support to the Heating Manager and wider team. Key Responsibilities Coordinate access and appointments for the annual gas servicing programme across all properties Liaise with customers, contractors, and managers regarding gas servicing, meter installations, electrical repairs, maintenance, and breakdowns Maintain up-to-date gas servicing records and support contractor management and formal contract meetings Ensure full contractor compliance with access procedures and statutory requirements Deputise for the Heating Manager when required Arrange audits of records and completed works via independent auditors Coordinate legal access visits with the local authority where necessary Escalate risks of potential non-compliance to the Heating Manager Ensure accurate record-keeping and timely reporting to the Assets Team regarding component renewals Support the Voids Team with all gas-related activities Work collaboratively with internal teams to gain access to vulnerable customers' properties Produce reports on capped gas properties to identify further investigation and support needs Compile and report gas compliance statistics as directed by the H&S Compliance Manager Organise and schedule works for a small team of gas engineers Monitor compliance performance, identifying opportunities for productivity and efficiency improvements Undertake general administrative duties and any other reasonable tasks in line with service needs About You To be successful in this role, you will have: Knowledge of gas statutory compliance and gas management requirements within housing maintenance Experience working within a social housing environment Strong organisational skills with the ability to prioritise and coordinate workloads effectively Experience supervising or coordinating administrative processes Excellent customer service and communication skills High levels of accuracy and attention to detail Strong IT skills and confidence using compliance and record management systems Why Apply? This is an excellent opportunity to join a respected organisation in a role that plays a vital part in ensuring resident safety and regulatory compliance. The position offers hybrid working and the opportunity to make an immediate impact within a dedicated team. If you feel you fit the above requirements, please apply or call Jess on (phone number removed)