Trabajos relate en MaidenheadCrear alertas

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Resource Manager - Property Delivery ; UK Property Management About JLL We're JLL, a professional services and investment management firm specializing in real estate. We help organi s ations worldwide achieve their ambitions by owning, occupying, and investing in real estate JLL Real Estate Management Services (REMS) partners with leading organi s ations across industry sectors, creating environments that achieve a more human-centric, resilient and responsible approach to shaping a better world of work. With more than 87,000 local and global specialists, the team enables the world of work, serving occupiers and investors of real estate. We improve workplace experiences, drive efficient operations and help our clients achieve their sustainability goals. We provide integrated services, including Workplace Management, Project Management, Property Management and Portfolio Services. Through technology enabled solutions, REMS creates and manages safe and inspiring spaces around the world for people to collaborate, innovate and drive meaningful change anywhere that work is performed. REMS manages over 5 billion square feet of real estate and has averted more than 120 million metric tons of CO2e by advising clients on renewable energy projects. For more information https://www.jll.com/en-us/services/operations-management . Role Purpose The Resource Manager is a critical operational role within the Property Delivery function, reporting directly to the Head of Operations - Property Delivery. The role is responsible for the day-to-day allocation and optimisation of property delivery resources - including surveyors, facilities managers and other property delivery staff - across the UK portfolio. The Resource Manager acts as the connective tissue between the central Property Delivery function and the client-facing teams, ensuring that resource allocation is aligned to budget, contractual requirements and client expectations. The role manages a complex mix of dedicated and split allocation resources across multiple clients, and plays a central part in enabling the consistent, high-quality service delivery that underpins the Property Delivery strategy. Key Responsibilities: Resource Allocation and Deployment • Manage the day-to-day allocation of surveyors, facilities managers and other property delivery staff across the UK portfolio, maintaining an accurate and up-to-date resourcing model at all times., • Administer and optimise the allocation of both dedicated resources (aligned to a single client) and split allocation resources ( i.e. those shared across multiple clients), ensuring appropriate coverage and workload balance., • Work closely with Property Delivery Leads and Senior Directors to understand resourcing requirements across client accounts and deploy resources accordingly., • Maintain a clear view of capacity across all property delivery teams, identifying pressure points, gaps and over-allocation proactively and escalating where necessary. Budget and Financial Alignment • Ensure all resource allocations are aligned to agreed client budgets and fee structures, supporting the accurate recovery of costs and fees across the portfolio., • Work with the Head of Operations and finance colleagues to reconcile resource deployment against budget, flagging variances and supporting corrective action where required ., • Contribute to the annual budgeting and forecasting process by providing detailed resource data and forward-looking deployment plans., • Identify opportunities to improve cost efficiency through smarter resource deployment, shared resourcing models and reduction of over-allocation or under-utilisation. Client and Stakeholder Liaison • Liaise with client teams, and Property Delivery Leads to ensure that resource plans reflect current client requirements, contractual obligations and any changes in client needs., • Respond promptly to client-driven resourcing requests, including requests for additional resource, changes to existing allocations or requirements arising from portfolio changes., • Manage the resourcing implications of client departures or contract changes, coordinating the redeployment or release of affected staff in a timely and organised manner., • Maintain strong working relationships with the Client Relationship group and Property Delivery Leads, acting as a trusted partner on all resourcing matters. Workforce Planning and Change Management • Manage the resourcing response to staff departures, new joiners, and internal moves, ensuring continuity of service and minimal disruption to clients during transitions., • Support succession and contingency planning by maintaining visibility of resource risks across the property delivery teams and working with the Head of Operations to address them., • Coordinate with HR and People teams on resourcing matters including onboarding, role changes and off-boarding processes as they affect the property delivery function., • Contribute to workforce planning discussions, providing data and insight to support decisions on headcount, structure and resourcing strategy. Data, Reporting and Systems • Own and maintain the central resourcing system or tracker for the Property Delivery function, ensuring data accuracy and accessibility for key stakeholders., • Produce regular resourcing reports for the Head of Operations and Senior Directors, including allocation summaries, capacity utilisation, budget alignment and exception reporting., • Develop and maintain dashboards or reporting tools that provide real-time visibility of resource deployment across the portfolio., • Support the adoption and use of JLL's global technology platforms as they relate to resourcing and workforce management. Operational Support • Support the Head of Operations in delivering a consistent, high-quality property delivery service by ensuring that resource deployment enables rather than constrains operational performance., • Contribute to the development and continuous improvement of resource management processes, tools and frameworks., • Participate in operational review meetings and governance forums, providing resourcing input and updates as required ., • Support the integration of Surveying and FM resourcing models as the Property Delivery function evolves, helping to break down operational silos and promote flexible resource deployment across disciplines. Qualifications and Skills: Essential • Demonstrable experience in a resource management, workforce planning or operational coordination role, ideally within property management, facilities management, or a related professional services environment., • Strong analytical and numerical skills, with experience managing and interpreting resourcing or workforce data., • Excellent organisational and planning skills, with the ability to manage multiple competing priorities in a fast-paced environment., • Strong interpersonal and communication skills, with the confidence to liaise effectively with senior stakeholders across client and operational teams., • Proven ability to work collaboratively across organisational boundaries and manage relationships with a wide range of stakeholders., • High proficiency in Microsoft Excel or equivalent data management tools; experience with resourcing or workforce management systems., • Commercial awareness and understanding of how resource allocation connects to financial performance and fee recovery. Desirable • Experience of working within a property management, real estate or facilities management business., • Familiarity with integrated Surveying and FM service delivery models., • Experience working with property management or workforce technology platforms., • Understanding of contract structures and how resourcing models are reflected in client fee arrangements., • Experience in a matrix or multi-stakeholder environment. JLL offers a diverse, inclusive work environment and a comprehensive Total Rewards program. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JBRP1_UKTJ