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Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success.

A dynamic marketing recruitment agency is seeking a Head of Content and Customer Advocacy to shape the content strategy for a growing SaaS business. This senior role encompasses building a content framework aligned with business objectives, fostering customer advocacy, and collaborating across teams

This hybrid/remote role involves addressing escalated issues, performing business reviews, and collaborating across teams to maximize customer satisfaction. A global technology company is seeking a Customer Success Manager to drive strategic initiatives and foster long-term customer relationships. R

The ideal candidate will motivate a large, remote team while ensuring exceptional customer engagement and resolution of complaints. A housing association in England is seeking an experienced Director of Customer Service to lead their transformation journey.

A healthcare technology company is seeking a UK-based Customer Success Manager to drive adoption of the HRCase software suite. The role focuses on developing relationships with HR stakeholders, monitoring product utilization, and enhancing customer satisfaction. Ideal candidates will have experience

The ideal candidate has over 2 years of Customer Success experience in a SaaS environment. A leading security solutions provider is seeking a Customer Success Manager in Greater London. In this role, you will be pivotal in guiding customers through their security and compliance journeys.

This remote position requires fluency in both English and German, with a focus on guiding customers through best practices and ensuring their success with the 1Password product. The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communicatio

A leading technology company in real estate is seeking a Customer Success Manager to enhance customer value and advocate for the company's AI-powered solutions. In this role, you will manage customer relationships end-to-end, ensuring they receive maximum benefit from the products. Exceptional commu

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

A leading travel technology company is seeking an Application Engineer to resolve technical issues and ensure excellent customer support. You will own technical problems from investigation to resolution and work closely with customers and internal teams.

Join a friendly remote environment with flexible hours and opportunities for career growth in Customer Success. A recruitment platform in the UK is seeking a proactive Customer Success Specialist to enhance client experiences. The ideal candidate will have strong communication skills and a customer-

A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management experience, technical aptitude with integrations, and exceptional customer-facing skills. The company offers a remote-fi

A leading digital community organization in the United Kingdom is seeking a Customer Success Manager to ensure members achieve their goals and derive value from offerings. The role is flexible, allowing hybrid or fully remote work.

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service.

The ideal candidate has a proven record of designing high‑performing support organizations, implementing voice‑of‑customer frameworks, and driving measurable improvements in customer satisfaction, retention, and loyalty. The Director of Customer Experience is a critical leadership role respons

Senior Customer Marketing Manager – Pinpoint | London (Remote, UK-based). Experience building or running customer marketing/lifecycle programmes in high‑growth B2B SaaS. Run advocacy programmes and source customer stories for case studies.

A cutting-edge healthcare technology company is seeking a Customer Success Manager to own the entire customer journey. This is a remote-first role based in London, offering a competitive salary, stock options, and a vibrant work environment. The ideal candidate should have experience in customer suc

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. The role offers remote work flexibility and is part of a culture focused on growth, respect, and employee well-being. You will define strategies, mentor a team, and

This remote-friendly role will engage with customers, lead technical evaluations, and ensure seamless solution delivery. A leading cybersecurity firm is looking for a Senior Customer Solution Architect to join their Delivery team.

This remote role involves engaging with customers to enhance their experiences and ensure they effectively utilize the platform. Candidates should have over 5 years of experience in Customer Success within a B2B SaaS context and be fluent in Italian or Spanish and English. An innovative tech company

This remote role involves developing strong customer relations, monitoring product use, and collaborating with teams to deliver effective success plans. A healthcare technology company is seeking a Customer Success Manager to enhance engagement with their HRCase software suite. Ideal candidates will

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates. The company promotes a flexible and remote working environment with excellent benefits including 25 days of holiday and a robust work-fr

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre‑Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. Pre‑Sales Customer Soluti

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

Help customers get the most out of the platform by providing best‑practice guidance and technical recommendations. Create and maintain high‑quality documentation for internal teams and customers. Strong experience in a customer‑facing technical support, DevOps, SRE, or infrastructure‑focused

A leading engagement solutions provider is seeking an Enterprise Customer Experience Manager to oversee customer success and drive customer engagement. The ideal candidate will have over 5 years in customer success or account management, with strong leadership and communication skills, and the abili

This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value realization, and drive product adoption through collaborative efforts with internal teams. A leading tech company is looking for a C

A healthcare technology company is seeking a Customer Success Manager to enhance customer relationships and ensure successful onboarding. The role is remote-first but requires being based in or around London.

A leading Customer Success firm is looking for a part-time contractor in the UK or Ireland. The role involves triaging customer requests, diagnosing technical issues, and facilitating onboarding calls. Candidates should have 2–3 years in Customer Success or Technical Account Management, excellent

Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK). Technical Customer Support Engineer – EMEA. Support ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings.

The role involves overseeing a customer experience framework, managing a consultancy programme while coaching a small team, and ensuring high-quality standards through data analysis. This fixed-term position allows flexible working, requiring a strong background in leadership and customer experience

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. This remote role focuses on onboarding new clients, ensuring product adoption, and retaining existing accounts. Ideal candidates should hold a degree in a relat

This entry-level role involves delivering high-quality customer service by addressing customer needs and managing queries effectively.

A dynamic software company in Leeds is seeking a Customer Success Manager to maintain strong customer relationships and drive their success. Responsibilities include guiding customers through the product journey and resolving issues. Ideal candidates should have experience in a customer-facing role,

EverWell - Customer Success Team Lead (Remote, UK). EverWell - Customer Success Team Lead (Remote, UK). Retention & Growth: Own UK churn and retention targets, implementing proactive interventions and playbooks to improve customer outcomes.

A leading software company is looking for a Senior Software Engineer to enhance their customer interaction applications.

A leading global blockchain ecosystem is seeking a Dispute Analyst - P2P to manage customer disputes and ensure marketplace safety. The ideal candidate will have customer service experience, IT proficiency, and strong communication skills.

A leading technology firm in the UK seeks a dedicated technical customer support specialist to resolve customer technical issues. This position offers a competitive salary, equity options, and the flexibility of remote work. The ideal candidate has over 4 years of experience in customer-facing roles

A fintech company seeks a Customer Support Specialist to act as the main contact for customer inquiries and ensure timely support through various channels. You will resolve issues, conduct product demonstrations, and collaborate with teams to enhance customer experiences. Ideal candidates have at le

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.

Pre‑Sales Customer Solutions Engineer. If you’re excited by problem‑solving, energized by collaboration, and motivated by the opportunity to help customers unlock the full power of innovative legal tech, we’d love to meet you. Pre‑Sales Customer Solutions Engineer.

A leading service commerce platform in the UK is seeking a Customer Success Team Lead to oversee the onboarding and management of customer relationships. You will drive customer value realization while reducing churn. The ideal candidate has proven leadership experience in a SaaS environment and a s

Senior Customer Success Representative - REMOTE. Senior Customer Success Representative - REMOTE. We are currently looking for a Customer Success Manager - REMOTE.

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. You will serve as the main contact for customers, focused on retention and upselling. The ideal candidate has experience in customer success within the wealth tech sector

A forward-thinking AI video solution provider based in the UK is seeking a Customer Success Manager to drive retention and engagement for mid-market clients. This role requires managing automated onboarding and identifying churn risks while creating impactful customer success programs. Ideal candida