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Job Openings Senior Customer Support Engineer (EMEA) - Remote. About the job Senior Customer Support Engineer (EMEA) - Remote. To support their expanding customer base, we’re looking for a.

About the job Customer Service Reps - Remote. We consult remotely with our clients for business and vacation travel, according to their specifications.

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. The es

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. You will drive adoption, reduce defects, improve operational performance, and ensure customers realize meaningful business impact. Lead account growth and

A growing HR tech company is seeking a Senior Customer Marketing Manager to design and execute marketing programmes that enhance customer adoption and retention. This remote role requires strong B2B SaaS experience, excellent writing skills, and the ability to manage multiple initiatives.

A leading customer service organization in the United Kingdom is seeking Customer Service Advisors for a permanent role. This position offers the opportunity to work remotely and requires a client-focused attitude to provide excellent service. The role emphasizes ownership of customer interactions t

A software solutions provider is seeking a Strategic Customer Success Manager in London to enhance customer onboarding, retention, and growth. In this role, you'll manage customer outcomes and ensure they receive maximum value from the SaaS platform. The ideal candidate has customer-facing experienc

A premium property consultant is looking for a full-time Customer Service Representative to join their remote team in the United Kingdom. You will handle customer inquiries, support client concerns, and maintain high levels of customer satisfaction. Ideal candidates should possess exceptional custom

About the job Customer Service Representative- Remote. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.

Applicants should have strong communication skills, a problem-solving mindset, and prior customer service experience. A leading game server provider seeks a Customer Success Operator to deliver effective support to players and server owners. This role involves handling customer inquiries and ensurin

A leading housing association is seeking a Customer Service Advisor to join their team in the United Kingdom. The successful candidate will act as the first point of contact for residents, delivering exceptional customer service across various inquiries including repairs and rent payments.

A global specialty retailer is seeking an EMEA Customer Research Analyst based in London. This role involves executing and communicating high-quality customer research to inform brand and merchandising decisions. Ideal candidates will have a strong background in customer research, possess excellent

A leading search intelligence company in the UK is looking for a Customer Success Manager to enhance client relationships and manage Google Ads accounts. This position offers a hybrid work model with flexibility and a strong focus on customer satisfaction, alongside extensive growth opportunities.

A recruitment agency based in the UK is seeking an enthusiastic Customer Service Representative for a permanent role. The position offers remote working with monthly office visits in Bradford and occasional travel to Belgium. Responsibilities include managing the order-to-shipment process and assist

This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value realization, and drive product adoption through collaborative efforts with internal teams. A leading tech company is looking for a C

This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. Provide responsive and professional customer support via phone, email, and online messaging. Customer service experience in travel, hosp

A leading measurement company in the United Kingdom seeks a Customer Success Manager to manage client relationships and ensure successful campaign execution. The role is fully remote, with a competitive salary range of £52,000 to £65,000 and benefits including private medical insurance and stock o

A Series A robotics company is seeking a VP Customer Support to manage global 24/7 platform operations. The role involves overseeing customer support and system performance for enterprise clients in the energy and industrial sectors. The ideal candidate will have 8–12+ years in platform operations

You will provide friendly support via chat, email, and social platforms, simplifying complex issues and helping improve the customer journey. Join a remote-first team where you can make a real impact on user happiness. A dynamic tech company in London is seeking a Customer Experience Specialist.

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Collect and relay customer feedback to help improve product offerings and user experience. Your experience in customer-facing

Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback such as “The best tool for learning cyber security

A leading Education Technology firm in Greater London is looking for a Software Customer Success Manager. This is a one-year fixed-term contract with remote and on-site work opportunities.

Senior Customer Experience Specialist to help shape and scale its customer experience systems. This full-time remote role is ideal for someone passionate about customer advocacy, systems thinking, and driving meaningful change through insight and empathy. Senior Customer Experience Specialist – te

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measura

A leading software development firm is looking for a Software/Data Engineer to join their Customer Insights Platform team. This position offers a mainly remote working setup, with one day per month in the office.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading remote support company is seeking a detail-oriented Remote Customer Experience Coordinator to join their virtual support team. In this 100% remote role, you will assist clients via email, chat, and phone while ensuring a smooth experience. Candidates should have excellent communication ski

A sports technology company seeks a Customer Success Specialist based remotely in the UK.

A leading crypto services company based in Greater London is searching for an experienced Customer Success Manager to enhance customer satisfaction and retention. This role requires 3-5 years of relevant experience in the fintech SaaS space, with a strong focus on customer success metrics. The posit

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients.

Une entreprise innovante du secteur des télécommunications cherche un(e) Customer Tech Support Assistant pour rejoindre son équipe de support client à distance.

Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Gather customer feedback and insights, advocating for customer needs within the organization to drive product improvements. This is a remote role that requires pr

In this role, you will connect with inbound leads, understand customer needs, recommend relevant culinary experiences, and guide guests through the booking process while also assisting with customer inquiries, issue resolution and post‑booking support. Customer Happiness Specialist (London, ON - R

This role involves customer onboarding, driving adoption of the Falcon Flex model, and ensuring customer satisfaction by delivering tailored value proposals. A leading cybersecurity firm is looking for a Customer Value Architect based in the United Kingdom. The ideal candidate should have over 8 yea

A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability. The po

You will engage with customers through chat, provide excellent support, and ensure customer satisfaction. A dynamic service provider in the UK is seeking a Customer Chat Support Specialist to work remotely. Candidates should have strong written communication skills, be customer-focused, and capable

A technology-driven customer support company is seeking detail-oriented individuals to join their remote Customer Operations team. The role involves providing customer support, solving issues promptly, and identifying opportunities for improvement. The company offers training and a remote working en

The role requires a commitment to excellent service and support for customers in various contexts. A leading UK bank is seeking a Customer Support representative. Responsibilities include handling customer inquiries through various channels and promoting digital banking services.

A disruptive retail tech company seeks a Customer Experience Associate to deliver high-quality service across various channels. This remote role (UK-based) requires occasional travel to Leeds or Manchester for meetings. Responsibilities include managing customer interactions, resolving issues, and p

This is a full-time remote position. A technology solutions firm in the United Kingdom is seeking a Director – Customer Success to lead enterprise retail accounts and ensure successful technology transformations.

A leading retail company in the United Kingdom is seeking dedicated individuals for the role of Customer Service Representatives. This remote position offers the opportunity to provide outstanding service from home. Responsibilities include addressing inquiries, resolving issues, and ensuring a posi

A leading research company is seeking Customer Service Representative Agents to participate in focus groups and trials from the comfort of your home. No prior experience is required, making it an ideal opportunity for anyone looking to supplement their income with remote work.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading technology company in the UK is seeking a Customer Success Manager to take ownership of post-sale client relationships, ensuring they achieve their desired outcomes and driving retention. This position offers remote working options and various employee benefits including private medical in

A leading tech company in Greater London is seeking a Customer Success Engineer who speaks German. You will support customers in implementing and scaling the platform, focusing on technical onboarding and solutions. The role emphasizes collaboration and proactive customer engagement, offering the op

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. This remote role involves managing regional customers through their lifecycle, ensuring effective onboarding, and aligning their objectives with the company's offeri