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Marketing Category Manager - This is a high-level commercial leadership role responsible for the end-to-end strategic growth, financial performance, and market authority of a major product category. You will lead a team of Product Managers to translate deep market insights into multi-year plans while influencing senior stakeholders to ensure long-term profitability and innovation. Client Details We are excited to be working in partnership with a leading manufacturing business with a global customer base and an extensive range of innovative products, Reporting into the Marketing Director, you will be a key member of the leadership team, supporting the growth and evolution of the product team. The role is about shifting from simple product management to strategic commercial ownership. You aren't just managing a list of items; you are responsible for the financial success, market reputation, and long-term road map of your specific business unit. Description The 4 Core Pillars of the Job: 1. Strategic Commercial Ownership • You are fully accountable for the financial performance, ROI, and sustainable growth of your categories., • You turn raw data into "decisive action," using metrics to prove why a product stays, goes, or gets launched. 2. Market & Product Knowledge • You are the "go-to" expert. You must deeply understand customer behaviour, macroeconomic trends, and what competitors are doing., • You lead the product full life cycle: from identifying an opportunity in the market and developing the "proposition," to managing the launch and eventual phase-out 3. Effective Stakeholder engagement • You will work closely with multiple stakeholders at a variety of levels, you need the gravitas to pitch multi-year plans and get buy-in from senior stakeholders., • You are the key conduit between Sales, Marketing, and Supply Chain to ensure everyone is pulling in the same direction to grow the category. 4. Leadership • You will lead a team of Product Managers supporting them in the evolution of their skills to deliver a culture of commercial thinking with a culture of continuous improvement and collaboration. This is an exciting opportunity for an ambitious Category Manager to join an exciting business who are focused on evolving their customer proposition and playing a key role in the development of the Category function. Profile What We're Looking For • Proven category management experience with strong knowledge of the entire product life cycle., • Customer orientated with excellent problem-solving skills., • A data led decision maker., • An experienced people leader with a collaborative mindset,, • Competitive salary + Car allowance, • Performance-based bonus, • Flexible working arrangement, including three days on site.

BESS Design Engineer Rugby £40,000 - £50,000 + Progression + Renewable Energy + Technical Leadership + Growing Business An excellent opportunity for a BESS Design Engineer to join a rapidly expanding organisation operating at the forefront of renewable energy, battery storage and smart grid solutions. This role offers the chance to take technical ownership of commercial-scale Battery Energy Storage System design while playing a key role in delivering innovative low-carbon energy projects across the UK. This organisation has developed a strong reputation for delivering high-quality renewable and smart energy solutions across commercial and public sector projects. With significant growth in battery storage and grid connected systems, they are now seeking a technically strong BESS Design Engineer to lead design and specification activities while supporting project delivery. This is a long-term opportunity with clear technical progression within a forward-thinking industry. As a Battery Specialist, your responsibilities will include: • Designing commercial-scale Battery Energy Storage Systems, • Producing detailed technical documentation including single-line diagrams, cable schedules, layout drawings and equipment specifications., • Ensuring compliance with G99/G100, BS 7671, DNO requirements and relevant fire safety regulations., • Maintaining up to date knowledge of battery technologies and regulatory developments. Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity The successful Battery Specialist should have: • Minimum 3 years' experience in PV and/or battery energy storage system design and specification., • Proven experience designing commercial-scale BESS projects., • Strong understanding of lithium-ion battery technologies, BMS architecture and grid integration., • Knowledge of BS 7671, G99/100, and DNO connection processes. Keywords: Battery Specialist, BESS Engineer, Battery Energy Storage Systems, Energy Storage Engineer, Renewable Energy Engineer, Solar PV, Lithium-Ion Batteries, NMC, LFP, Battery Management Systems, Grid Connected Systems, G99, G100, BS 7671, DNO Applications, HV Systems, MV Systems, Electrical Design Engineer, AutoCAD, Commissioning Engineer, Smart Energy, Rugby, Northampton, Market Harborough, Leicestershire, Leicester, Corby, Kettering, East Midlands, This vacancy is being advertised by Accelerated People Management Ltd. The services of Accelerated People Management Ltd are that of an Employment Agency. Accelerated People Management Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. xrnqpay Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Job Description Your new company Our client is an established, ambitious multi-site professional services business with an excellent reputation in the Midlands. It is a well-managed and independent firm that puts people at the heart of everything they do, with a positive, collaborative and client-centric culture. Your new role Reporting to the Chief Executive Officer, this Head of Finance appointment will support the business with its growth aspirations. Leading a dedicated and experienced finance team, you will have full responsibility for financial management, including partnership accounting and compliance. Although a hands-on role, this post will support the Board, helping to drive both operational performance and growth. What you'll need to succeed The ideal candidate will be an experienced and professionally qualified Financial Controller who has experience in either professional services or a partnership. Culture fit will be key, you will need to demonstrate high-level interpersonal skills as well as attention to detail, an ability to confidently present to the Board and wider firm, and the energy to lead from the front. What you'll get in return Alongside a competitive basic salary, you will receive a comprehensive benefits package that includes an annual bonus. Our client is looking for someone who enjoys being in the office, but can offer flexibility for the right candidate. This is an outstanding opportunity to join a business with a long heritage and established reputation and have a real impact in the next phase of its business plans. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

HSEQ Manager Rugby £50,000 - £60,000 + Industry Leading Company + Renewable Energy + Training & Progression An outstanding opportunity for a HSEQ Manager to join a rapidly growing business operating at the forefront of renewable energy, EV Infrastructure and Battery Energy Storage Solutions. This role offers a highly competitive package alongside industry leading support and the chance to develop within a business recognised for its low staff turnover. You'll have the chance to continue developing and supporting a proactive environment while building a long-term career within a fast growing and future focused industry. As a HSEQ Manager you will be walking into a company who has consistently grown year on year and has developed a strong national reputation delivering Solar PV, BESS and EV charging installations across domestic and commercial properties as well as small utility scale projects. With constant growth and investment in smart energy technologies they are now looking to bring the HSEQ internally and are looking for a HSEQ Manager who wants a long-term opportunity offering stability, progression and ongoing training within renewable energy. As a HSEQ Manager, your responsibilities will include: • Driving a proactive and positive SHEQ culture across the business., • Leading risk assessments, RAMS development and ensuring operational controls reflect site practice, • Managing audits, KPI reporting, inspection and governance in line with group and ISO standards, • Overseeing Incident investigations, statutory reporting and continuous improvement processes, • Identifying and delivering any SHEQ training needs while maintaining and contractual compliance The successful HSEQ Manager should have: • Nebosh Certificate, • Strong knowledge of CDM and construction compliance, • Proven experience in a HSEQ role within construction or renewable energy, • Strong understanding of ISO management systems Keywords: HSEQ Manager, SHEQ Manager, Health and Safety Manager, HSQE Manager, QHSE Manager, HSE Manager, Environmental Health and Safety Manager, Health Safety and Environmental Manager, Construction HSEQ Manager, Solar PV Projects, Battery Energy Storage Systems (BESS), EV Charging Infrastructure, Renewable Energy Projects, Smart Energy Technologies, CDM Regulations, Risk Assessments, RAMS, Method Statements, Site Audits, Compliance Management, Incident Investigation, Statutory Reporting, ISO 9001, ISO 14001, ISO 45001, KPI Reporting, Governance, Continuous Improvement, NEBOSH Certificate, NEBOSH General Certificate, Construction Compliance, Regulatory Compliance, Rugby, Midlands, Coventry, Birmingham, Market Harborough, Lutterworth, Leicester, Kettering, Corby, Northampton, Rugby, Leicestershire, Northamptonshire, East Midlands. This vacancy is being advertised by Accelerated People Management Ltd. The services of Accelerated People Management Ltd are that of an Employment Agency. Accelerated People Management Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed

Job Title: Fully Qualified Teachers Roles Available: Day-to-Day Supply & Ful Time Long-Term Roles Location: Rugby Company: Aspire People Are you a passionate, fully qualified teacher looking for flexibility and exciting teaching opportunities in Rugby? Join Aspire People and make a difference in schools across the region! About Us: Aspire People is a leading recruitment agency specialising in the education sector, connecting fully qualified teachers with schools in need of temporary and long-term cover. We are committed to providing a seamless and supportive experience for both educators and schools. If you're looking for a rewarding teaching role with the flexibility to choose your working days, we want to hear from you! The Role: We are seeking enthusiastic and fully qualified teachers for both day-to-day supply and long-term roles in schools across Milton Keynes. Whether you prefer short-term assignments or a more stable long-term placement, we have a variety of opportunities that can suit your availability and skill set. Key Responsibilities: * Deliver engaging lessons to students in line with the curriculum. * Provide a positive and supportive learning environment. * Manage classroom behaviour effectively and ensure student safety. * Assess and monitor student progress and provide feedback. * Adapt teaching methods to meet the diverse needs of students. What We Offer: * Flexible working hours - choose your availability for day-to-day supply or secure long-term placements. * Competitive pay rates. * A dedicated consultant to support you throughout your career journey. * Access to a wide range of schools and educational settings across Milton Keynes. * Opportunities for CPD (Continuous Professional Development) to enhance your teaching skills. * A supportive and professional team to help you every step of the way. What We're Looking For: * Fully qualified teacher status (QTS) or equivalent. * Experience teaching in a primary or secondary school (depending on your specialism). * A passion for inspiring and engaging students. * Strong classroom management skills. * The ability to adapt to different school environments and needs. * A current DBS check (or willingness to apply for one). * A positive and professional attitude, with excellent communication skills. Who are Aspire People? Aspire People is the UK's fastest growing education recruitment agency and we specialise in providing teaching and support staff to schools across the Midlands and surrounding regions. We focus on delivering high-quality service to all candidates and clients, working closely with primary, secondary, and SEN schools to match them with qualified professionals, including teachers, teaching assistants, and administrative staff. We are fully commitment to safeguarding and have built a strong reputation for reliability, expertise, and a people-first approach in the education sector. Why join Aspire People? * Dedicated consultant who will support you every step of the way * Opportunities to gain experience across a range of local settings * Contracts to suit you! We specialise in permanent, long-term, short-term, and day-to-day roles. * Competitive pay with multiple payment options * Refer a friend scheme which can earn £100-£250 per person * Access to free CPD and training opportunities Next Steps Get in touch with an up to date CV! Simple. For any questions or queries please contact Alex on Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks

CNC Programmer ( Progression to Manager ) £45,000 - £50,000 + Specialist Training + Bonus + Overtime + Monday - Friday + Days Rugby (Ideally Located: Daventry, Lutterworth, Crick, Coventry & surrounding areas ETC) Are you a CNC Programmer with experience within Joinery or Furniture manufacturing looking to join a well-established company, offering stability and an excellent work life balance, as well as bonus and optional overtime to increase your earnings? On offer is an exciting time to join this company as they expand and grow throughout the market. Where you can be guaranteed a healthy working environment. In this role you will lead & programme machines in the company's fully equipped modern site, using a wide range of materials. This company has an outstanding reputation with a longstanding workforce, you will become part of their close-knit team in a secure days-based role. This role suits a CNC programmer, with proven experience in similar roles and experience within Joinery of Furniture manufacturing. The Role * CNC Programmer ( Lead / Management progression ) * Days Based - Monday - Friday * Overtime, progression and training The Person * CNC Programmer * Joinery / Furniture Experience / 3-Axis / 5-Axis * Looking for a long term role BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

#BelongWithUs Are you a commercially minded finance professional looking to step into a high-impact Finance Business Partner role? Come and join our team to drive profitability and deliver superior commercial analysis for our Showroom business unit. The Role: As a Finance Business Partner, you will become a key member of a dedicated team focused on supporting our commercial and operational groups. The core of this role is to deliver high-quality analysis and reporting that enables optimal decision-making. You will work in close collaboration with FP&A and business partners to enhance profitability within a dynamic, fast-paced environment. As the Finance Business Partner you will need the confidence to build strong relationships, utilise support networks, and deliver excellent business partnering to your stakeholders. We are looking for a highly motivated self-starter who can accurately follow procedures while maintaining effective communication across both Finance and Non-Finance teams. Key Responsibilities Act as the primary financial liaison at management and trading meetings, articulating key performance metrics and trends to ensure the business stays on track. Provide valuable, commercially focused reporting to equip stakeholders with the information needed for informed decision-making and margin improvement. Work as a dedicated Finance Business Partner to collaborate with various teams to complete annual planning cycles, including 5-year plans, budgets, and reforecasts. Appraise investment proposals and conduct post-implementation reviews to support the wider business investment strategy. Track key business initiatives and continuously review performance reporting to improve KPI metrics and drive growth. Ensure the highest level of Finance Business Partnering by overseeing the production of monthly management accounts and managing data cleansing to ensure all analytical insights are consistent and accurate. Identify the correct analytical lens for complex requests, ensuring data integrity through expert judgment and experience. Prioritize time toward the greatest value creation for the business, offering clear recommendations to improve margin and working capital. This is a hybrid-based opportunity with true flexibility to work from home 3 days a week, with 2 days in our head office in Crick, Northamptonshire You: Youll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. Youll enjoy working collaboratively with the wider Finance team and youll thrive on delivering excellent support to the wider team. Whilst our preference is for someone to be fully qualified in either ACA / ACCA / CIMA, we will also consider more junior applicants who are currently part-qualified and studying with a few exams left to complete Skills and competencies Advanced Excel/Google Sheets skills and experience manipulating large data sets; knowledge of SQL and Data Studio is preferred for modern Finance Business Partnering. Proven experience with sales and margin analysis, vendor management, and working capital management. A track record of providing financial challenge and support, with the ability to translate complex data for non-finance stakeholders. Ideally part-qualified and actively pursuing a professional accounting qualification (CIMA/ACCA/ACA) to progress your career as a Finance Business Partner Background in a large company within the FMCG, Retail, or Wholesale sectors is highly desirable. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Finance Analyst, Finance BP, Finance Business Partner, Finance Partner, Financial Accountant, Finance Analyst, CIMA Qualified, ACCA Qualified, ACA Qualified, FMCG, eCommerce, Online, Digital, Retail, Manufacturing, Building Products, Plumbing & Heating, Construction. Us; From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! #BelongWithUs Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment. TPBN1_UKTJ

We are working with a fast-growing, ambitious business seeking an experienced and commercially focused Marketing Manager to take full ownership of its marketing function. This is a fantastic opportunity for a proactive and creative marketing professional who wants to shape strategy, drive brand growth, and make a tangible impact within a scaling organisation. The Opportunity As Marketing Manager, you will be responsible for developing and executing the annual marketing plan in line with wider business objectives. You will lead brand development, digital performance, content creation, and campaign management while working closely with senior leadership and commercial teams. This role offers genuine autonomy and the chance to build and shape the marketing function as the business continues to grow. Key Responsibilities Develop and deliver the annual marketing strategy aligned to business goals Own and evolve the brand across all channels (website, digital assets, social media) Manage external marketing agencies across SEO, PPC and digital campaigns Create high-quality content including case studies, brochures, blogs, newsletters, email campaigns and social media posts Oversee and enhance HubSpot CRM infrastructure, including workflows, segmentation, dashboards and analytics Optimise website performance and content Track performance metrics, measure ROI and report to senior management Support events, webinars and exhibitions Manage online reputation, testimonials and case studies Collaborate with business development and operational teams to ensure marketing supports commercial priorities About You We are looking for someone who is: A confident and effective communicator Self-motivated with a proactive mindset Highly organised and professional Comfortable working autonomously A strong team player Experience & Skills Experience using CRM systems (HubSpot preferred) and marketing automation tools Strong digital marketing knowledge (SEO, PPC, email marketing and social media) Ability to analyse performance data and report on ROI Design tool experience (Canva, Adobe or similar) desirable Background in financial services or B2B marketing beneficial but not essential What’s on Offer Commission-based incentive scheme (post-probation) 25 days annual leave Company pension (5% employer contribution) Clear progression opportunities as the business scales Potential to build and manage a wider marketing team Working Hours Monday to Friday 9:00am – 5:00pm (1-hour lunch)

EHS Advisor Location: Rugby Employment Type: Full-Time, Contract Duration: 3 Months Reports to: EHS Manager / Site Lead About the Company NRL are working with a leading engineering organisation with a strong reputation for innovation, precision, and quality. The company operates a busy workshop and manufacturing facility in Rugby, delivering engineered solutions across multiple sectors. Due to continued growth and a commitment to maintaining the highest safety standards, they are seeking an experienced EHS Advisor to join their site-based team. The Role As the EHS Advisor, you will be the on-site champion for Environment, Health & Safety standards across the workshop and manufacturing plant. This is a hands-on role where you’ll provide guidance, drive compliance, and foster a positive safety culture throughout the operation. Applicants must have a strong Manufacturing background and an in date NEBOSH to be considered for this role. Key Responsibilities Working with the EHS Lead develop, understand, and maintain the Clients project plan using the EHS management tools. Support EHS Leader to ensure required compliance activities aligned to in-country legislation such as DSEAR, LOLER, PUWER, COSHH regulations. Support Contractor Management across the site , processing permits to work considering aspects not limited to LOTO, Hot Work, Confined Space, Lift Plans aligned to the Clients standards. Oversee day-to-day EHS activities across the workshop and production areas. Conduct site inspections, audits, and risk assessments, ensuring adherence to company and statutory requirements. Support incident investigations, identifying root causes and driving corrective actions. Deliver EHS training, toolbox talks, and awareness sessions to staff and contractors. Manage documentation including RAMS, COSHH assessments, permits to work, and safety records. Promote continuous improvement, working with supervisors and engineering teams to enhance safety processes. Ensure environmental compliance, including waste management, pollution control, and sustainability initiatives. Act as a key point of contact for regulatory bodies, visitors, and internal stakeholders on all EHS matters.Requirements Previous experience in an EHS role within engineering, manufacturing, workshop, or industrial environments. Strong understanding of UK H&S legislation and best practice. Holds NEBOSH National General Certificate or equivalent. Confident communicator with the ability to influence and engage at all levels. Preferred experience and knowledge of the risks involved in either/or mechanical machining, mechanical assembly/fitting and HV electrical works Comfortable working in a fast-paced, hands-on environment. If interested please apply, or for further information please reach out to (url removed) The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future. We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website

We're looking for a Customer Care Manager to be responsible for developing and strengthening relationships with Client team following handover of projects. This role will be based out of our Rugby office and support our Midlands Team. Key Responsibilities Is responsible for developing and strengthening relationships with Client team following handover of project. Is responsible for helping Client team understand their new building. Is responsible for helping Client team understand their obligations in respect of maintaining their new building Is responsible for liaising and coordinating with Client team to ensure swift and appropriate action where needed to rectify any construction defects. Is responsible for activities on site as regards to health and safety and delivery to agreed programme following handover from site team. Ensures all works are carried out to the highest standard and to the Client’s satisfaction. Completes Materials Received sheet to allow comparison to buying procurement. Liaises with Project Manager and Contracts Manager to ensure smooth handover of project to Client and Customer Care Team. Ensures Fieldview projects are set up and ready to operate at handover. Monitors production of Operation and Maintenance manuals, Health and Safety file. Liaises with Project Manager and Contracts Manager to ensure compliance to contractual obligations in respect of specifications and standards. Liaises with Commercial Manager and project team to ensure cost control on post contract works. Verifies defects are indeed contractual defects before the works are completed. Ensure the supply chain are provided with notices to ensure they are rectifying their own defects at their cost within the contractual timescales. Has the responsibility of planning and delivering all activities on site to enhance the Stepnell reputation. Liaises with subcontractors to ensure timely, effective and appropriately economic response to reported issues. Liaises with consultants to ensure appropriate remedial works are undertaken, seeking at all times to protect Stepnell’s position in respect of liabilities. Fully complies with all procedures and suggests areas for improvement if they are not happy with the procedures. Reviews progress with the regional Construction Manager and Customer Care Team on a regular basis to ensure full flow of information and control of works. Works to target programmes based on the regular review meetings. Monitors construction activities and takes actions as necessary to ensure delivery on programme. Monitors defects and causes to feed data analysis back into construction team to improve construction teams understanding of possible defects. Reviews major defect issues and feeds information back to company in regards of best practice measures that can eliminate these issues. This will include a cause of the issue and recommendation to prevent reoccurrence. Carries out regular meetings with Client team to monitor defect resolution and any issues they may have with new building. Monitors and reports on KPI’s, including what are our defects, what do they cost and then details specific actions as a result. Carries out 12-month defect inspections with Client teams and arranges appropriate works to rectify all defects. Obtains Certificate of Making Good Defects and passes onto Commercial team for retention release targeting release on the expiry of the MGD period. Available to Client teams past 12 month defects to help any latent defects which may occur and strengthen Stepnell reputation with Client. Completed post occupancy evaluations with technical support from the business. Assists Operations Manager / Regional Manager in production of Board reports in respect of post contract issues. Produces lessons learnt reports on all issued to circulate around the business. Leads Zero Defect Workshops during Pre-Construction and whilst project is on site to support on potential inherent design defects. Measures profit and loss against our Maintenance Reserve with support from the commercial manager. Supports the business with understanding of the principals of soft landings to enable us to keep up with the market requirements on public sector work and ensures this is delivered on site. Adopts a pro-active approach during the making good defects stage to enable us to rectify defects promptly and efficiently. Provides scoring assessments on the supply chain to demonstrate how they have performed during the MGD stage and feedback to them for areas of improvement. Compliance Identifies all health, safety and environmental risks and ensures their control using the Stepnell procedures. Develops for own operatives all RAMS and reviews and approves all RAMS for subcontractors as part of planning their work. Is part of the handover process and assist in ensuring relevant protocols are followed. Is required to ensure that corrective action is instigated in cases where non-conformance on site is identified and the issue closed out. Reviews actions to control and prevent re-occurrence, including recommending system improvements to their Regional Construction Manager. Ensures Stepnell Customer Care procedures are followed and recorded appropriately. Seeks Net Promotor Score feedback (directly or indirectly) from Client teams in respect of Stepnell handover and aftercare processes. People Management Leads their team including construction teams, operatives and subcontractors to maximise their performance and their output. Plans the work to maximise the efficiency in which operatives and subcontractors work within the confines of the Client requirements. Assesses performance of teams and provides constructive feedback on performance. Assists with appraisals if required. Liaises on a day-to-day basis with clients and/or their representatives to resolve immediate issues, ensuring their needs are satisfied and that a construction relationship with internal and external customers is maintained and developed