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Job Purpose The Case Handler will provide high-quality administrative and case management support for non-hazard damp and mould cases, ensuring residents receive a responsive, efficient and customer-focused service. Reporting to the Project Manager (Damp & Mould), the post holder will manage a caseload of damp and mould enquiries, coordinating repairs and associated actions from initial contact through to resolution. The role will involve working closely with residents, surveyors, contractors and internal teams to ensure cases are progressed in line with organisational procedures, relevant legislation and service standards. The Case Handler will play a key role in supporting the organisation's commitment to a zero-tolerance approach to damp and mould, ensuring accurate record keeping, effective communication and timely case progression while maintaining a strong focus on resident wellbeing and compliance. • Manage a caseload of damp and mould enquiries from initial report through to resolution, ensuring cases are progressed efficiently and within agreed timescales., • Respond to enquiries received from residents, colleagues and external stakeholders in a professional, empathetic and customer-focused manner., • Assess and categorise damp and mould cases in accordance with organisational procedures and relevant legislation, escalating complex or high-risk cases where appropriate., • Coordinate appointments, inspections and repair activities, liaising with specialist surveyors, contractors and operational teams., • Provide administrative support to the Damp & Mould team, including diary management, scheduling appointments and maintaining accurate case records., • Monitor case progress and ensure all actions, correspondence and documentation are recorded accurately within case management systems., • Provide residents with advice, guidance and updates throughout the lifecycle of their case, managing expectations and promoting effective damp and mould prevention., • Ensure complaints, enquiries and reports are completed accurately, within deadlines and in accordance with organisational procedures., • Escalate any health and safety concerns, safeguarding issues or reputational risks promptly to the appropriate manager., • Coordinate responses to enquiries from local authorities and other external agencies where required., • Support compliance with the Housing Ombudsman recommendations, internal policies and damp and mould operating procedures., • Build effective working relationships with colleagues, surveyors, contractors and external partners to deliver positive outcomes for residents., • Produce accurate administrative records and support reporting requirements as requested., • Contribute to continuous service improvement by identifying opportunities to enhance processes and customer experience., • Undertake any other duties appropriate to the role and grade., • GCSE English (or equivalent)., • NVQ in Business Administration (or equivalent) or relevant administrative qualification., • Good working knowledge of Microsoft Office and case management systems., • Understanding of damp and mould legislation, including Awaab's Law and associated housing standards., • Knowledge of housing repairs processes and customer service principles., • Awareness of Housing Ombudsman guidance and best practice is desirable., • Knowledge of reporting tools such as Power BI is desirable., • Experience working in an administrative or case handling role., • Experience managing a caseload and coordinating multiple activities simultaneously., • Experience working directly with customers, ideally within the public or housing sector., • Experience maintaining accurate records and managing confidential information., • Experience coordinating appointments, diaries and administrative processes., • Experience working collaboratively with internal teams and external stakeholders., • Excellent customer service and communication skills, both written and verbal., • Strong organisational skills with the ability to prioritise a busy workload and meet deadlines., • Excellent attention to detail and accuracy in record keeping., • Strong analytical and problem-solving abilities., • Ability to manage sensitive conversations with empathy and professionalism., • Ability to work independently while contributing effectively as part of a team., • Good IT and keyboard skills with confidence using multiple systems., • Ability to manage competing priorities in a fast-paced environment., • Commitment to delivering high-quality customer outcomes and continuous service improvement., • Full UK driving licence and access to a personal vehicle., • Ability to travel to properties and office locations as required., • Commitment to equality, diversity and inclusion, health and safety, data protection and organisational policies. Location: Remote (travel required to properties and operational locations) Hours per week: 35 hours per week Bi-Weekly Payments

Please note: Candidates without service experience in the construction machinery industry will not be accepted! We only consider candidates with industry experience! \n \n Vacancy: Service Manager-UK-Wolverhampton \n Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry. \n \n Responsibilities \n 1. Responsible for monitoring the quality of service business execution and process compliance, identifying and reporting service quality issues, major product quality issues, and other anomalies. \n 1. Responsible for collecting system issues, proposing process optimization suggestions, and supervising the implementation of optimization. \n 1. Responsible for coordinating service resources, identifying anomalies such as insufficient and unauthorized use of service resources, and coordinating resources across departments. \n 1. Responsible for building and managing customer service centers, monitoring customer feedback transmission and monitoring customer complaint handling. \n 1. Responsible for department construction, coordinating the construction and management of the department, including recruitment, training, selection and cultivation of personnel. \n 1. Other key tasks assigned by the headquarters and the superiors. \n \n Qualifications \n 1. Bachelor's degree or above, with professional background in Business Administration, Engineering Machinery, Mechanical Manufacturing, English, National Trade, etc. \n 1. Rich experience in after-sales service in the construction machinery industry, familiar with the construction of service supervision systems. Having experience as a service manager is preferred. [At least three years of experience in after-sales service industry and service team management.] \n 1. In addition to being proficient in the native language, one must be fluent in English or Chinese and possess good listening, speaking, reading, and writing abilities. \n 1. Proficient in Microsoft software such as Word, Excel, PowerPoint, etc. \n 1. Identifying the corporate culture of ZOOMLION, strong communication and organizational skills, management abilities, clear logical thinking, strong data analysis and report writing abilities, and a high sense of responsibility. \n \n Kindly email your CV to fatiha.mokhtari@zoomlion-zitc.com or 00807354@zoomlion-zitc.com \n Subject: Application for Service Manager-UK-Wolverhampton vacancy. \n \n Please note: Candidates without service experience in the construction machinery industry will not be accepted! We only consider candidates with industry experience!

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Section Leader - Licensing Pay: £22.85 per hour Location: City of Wolverhampton Role type: Temporary City of Wolverhampton Council is looking for an experienced and motivated Section Leader - Licensing to join their Resident Services team. This is an exciting opportunity for a licensing professional or regulatory services leader who is passionate about delivering high-quality public services, leading teams, and driving continuous improvement. You'll play a pivotal role in ensuring that the Council's licensing functions are delivered efficiently, effectively, and in line with current legislation and best practice. Working closely with the Service Manager and key stakeholders across the Council, you'll lead a dedicated team, manage day-to-day operations, and help shape the future direction of licensing services across the city. About the Role As Section Leader, you will take operational responsibility for a key area of the Council's licensing function, ensuring services are delivered to the highest standard. Key responsibilities will include: - Leading the day-to-day management, coordination and development of licensing services. - Supporting the Service Manager in the effective delivery and continuous improvement of the service. - Managing and developing a team, ensuring workloads are effectively planned and resources are deployed appropriately. - Overseeing the processing of licence and registration applications, ensuring legal compliance, accuracy and efficiency. - Preparing reports, correspondence and Licensing Committee papers. - Attending and presenting at Licensing Committee meetings, stakeholder forums and other meetings as required. - Monitoring performance, setting work programmes and driving service improvements. - Keeping up to date with legislative changes, industry developments and regulatory best practice. - Managing contracts and working collaboratively with partners and stakeholders to achieve positive outcomes. - Representing the service in court proceedings where required. - Supporting apprentices, students and colleagues through coaching, training and development. This role offers a varied and rewarding workload, providing the opportunity to make a real impact within a forward-thinking local authority. About You We're looking for a confident leader with strong regulatory or licensing experience who thrives in a fast-paced environment. You'll bring: Essential Requirements - Degree-level education, equivalent qualifications, or substantial relevant professional experience. - Experience working within licensing or a similar regulatory environment. - Strong leadership, supervisory or management experience. - Excellent written and verbal communication skills. - Strong organisational and workload management abilities. - Confidence using IT systems and managing information effectively. - The ability to build positive working relationships with colleagues, elected members, partners and stakeholders. - A proactive approach to problem solving and service improvement. - The ability to work effectively under pressure and manage competing priorities. Desirable Skills and Experience - Professional qualifications relevant to licensing, law, management or regulatory services. - Experience leading service improvement projects or organisational change initiatives. - Experience working within a large public sector organisation. - Knowledge of licensing administration and committee processes. - Project management qualifications or experience. If you do not hear back within 5 days unfortunately your application has not been successful. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Experienced CQC Registered Manager needed for an interim, full-time, fixed-term role (3-4 months) in Birmingham to oversee two residential homes, ensuring CQC compliance and resident wellbeing.

We are looking for a Restaurant Manager for a busy day time only restaurant near Wolverhampton - probably from a branded high street style background. It is a great opportunity for someone looking for a new challenge and to work with a very supportive senior management team to get the business back on track. We need someone with the ability to take ownership, recruit and motivate great people and further drive sales through exceptional customer service. A massive bonus is you will work straight day time shifts only - no evenings ever. You will need your own transport to get here. Benefits: Straight day time shifts only - no evenings Free parking Employee discounts Company pension The Restaurant Manager we are looking for will have a quality food led background, exceptional customer service and strong leadership skills, a real eye for detail and the ability to recruit and train great people and build sales. Alongside being extremely financially and commercially astute. As the Restaurant Manager you will: Manage all day to day operations Control labour, stock and all costs & budgets Recruit, train, develop, motivate and lead your team Work in a hands-on capacity leading from the front, including in the kitchen Maintain high standards, compliance and company systems & procedures Oversee and work closely with the kitchen team Deliver exceptional customer service Work to company targets and KPIs' Attributes - Restaurant Manager Experience as a restaurant manager in high volume fast paced restaurants Strong financial & commercial acumen - P & L accountability Excellent people, communication and people management skills A hands-on lead from the front approach and a very keen eye for detail An intrinsic understanding of legislation & compliance The ability to motivate and enthuse people and teams to deliver results Strong leadership, coaching, performance management and people development skills A positive and outgoing personality and outlook IT literate - working with systems & process Apply today Please note: You must be resident in the UK and eligible to work. We will respond to your application as soon as possible, and please bear with us because we are experiencing very high numbers of applications at the moment. Penny Cook Recruitment is an equal opportunities employer, a recruitment agency dedicated to recruitment in the Hospitality Industry. TPBN1_UKCT

Section Leader - Licensing Pay: £22.85 per hour Location: City of Wolverhampton Role type: Temporary City of Wolverhampton Council is looking for an experienced and motivated Section Leader - Licensing to join their Resident Services team. This is an exciting opportunity for a licensing professional or regulatory services leader who is passionate about delivering high-quality public services, leading teams, and driving continuous improvement. You'll play a pivotal role in ensuring that the Council's licensing functions are delivered efficiently, effectively, and in line with current legislation and best practice. Working closely with the Service Manager and key stakeholders across the Council, you'll lead a dedicated team, manage day-to-day operations, and help shape the future direction of licensing services across the city. About the Role As Section Leader, you will take operational responsibility for a key area of the Council's licensing function, ensuring services are delivered to the highest standard. Key responsibilities will include: Leading the day-to-day management, coordination and development of licensing services. Supporting the Service Manager in the effective delivery and continuous improvement of the service. Managing and developing a team, ensuring workloads are effectively planned and resources are deployed appropriately. Overseeing the processing of licence and registration applications, ensuring legal compliance, accuracy and efficiency. Preparing reports, correspondence and Licensing Committee papers. Attending and presenting at Licensing Committee meetings, stakeholder forums and other meetings as required. Monitoring performance, setting work programmes and driving service improvements. Keeping up to date with legislative changes, industry developments and regulatory best practice. Managing contracts and working collaboratively with partners and stakeholders to achieve positive outcomes. Representing the service in court proceedings where required. Supporting apprentices, students and colleagues through coaching, training and development.This role offers a varied and rewarding workload, providing the opportunity to make a real impact within a forward-thinking local authority. About You We're looking for a confident leader with strong regulatory or licensing experience who thrives in a fast-paced environment. You'll bring: Essential Requirements Degree-level education, equivalent qualifications, or substantial relevant professional experience. Experience working within licensing or a similar regulatory environment. Strong leadership, supervisory or management experience. Excellent written and verbal communication skills. Strong organisational and workload management abilities. Confidence using IT systems and managing information effectively. The ability to build positive working relationships with colleagues, elected members, partners and stakeholders. A proactive approach to problem solving and service improvement. The ability to work effectively under pressure and manage competing priorities. Desirable Skills and Experience Professional qualifications relevant to licensing, law, management or regulatory services. Experience leading service improvement projects or organisational change initiatives. Experience working within a large public sector organisation. Knowledge of licensing administration and committee processes. Project management qualifications or experience. If you do not hear back within 5 days unfortunately your application has not been successful. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Resident Services Manager Contract Type: Full-time, Permanent (35 hours per week) Lead services that put residents first We have an exciting opportunity for a Resident Services Manager to join Black Country Housing Group and play a key role in delivering excellent services to our residents and communities. We are looking for an experienced housing professional who is passionate about putting residents first, leading with integrity, and making a positive difference every day. This is an excellent opportunity for a confident and inspiring people manager who can lead and develop a frontline housing team, role model BCHG's values, and create a culture of accountability, collaboration and continuous improvement. You will drive service performance, support colleagues to thrive, and ensure residents receive a responsive, professional and compassionate service that helps residents sustain their tenancies, achieve positive outcomes, and supports BCHG's strategic ambitions for resident success and thriving communities. This role would suit someone with significant experience of delivering customer-focused housing services and leading teams within a social housing environment. • Basic DBS Check Required Specific tasks of the role include, but are not limited to: Leading, managing and developing Resident Services Officers and Senior Resident Services Officers to deliver a high-performing, resident-focused service. Ensuring an effective first point of contact service across telephone, email, digital and face-to-face channels. Managing complex resident enquiries, complaints and escalated cases, including leasehold and shared ownership matters. Ensuring safeguarding concerns, vulnerabilities and risks are identified and signposted appropriately. Overseeing repairs reporting, scheduling and performance, working closely with contractors and internal teams to improve outcomes for residents. Monitoring repairs and compliance activities, ensuring accurate records are maintained and performance standards are achieved. Managing tenancy administration, income-related processes, rent accounts, Housing Benefit and Universal Credit interactions. Overseeing waiting list processes in accordance with policy and legislation. Using performance data, resident insight and customer feedback to drive continuous improvement and enhance service quality. Ensuring compliance with housing legislation, regulatory standards, safeguarding responsibilities and data protection requirements. Contributing to audits, inspections and organisational improvement initiatives. Skills and Experience Required: Significant experience delivering frontline resident or housing services within a social housing or related environment. Proven experience of managing and developing teams in a customer-facing setting. Strong knowledge of housing management, repairs, lettings, tenancy and income management processes. Experience managing complex resident cases, complaints and service escalations. Good understanding of housing legislation, regulatory standards and current housing sector challenges. Experience of safeguarding, vulnerability assessment and appropriate escalation procedures. Strong analytical skills with the ability to use performance data and customer insight to improve services. Excellent communication and stakeholder management skills. Experience using housing management systems and customer relationship management systems. CIH Level 4 qualification (or equivalent) or willingness to work towards achieving this qualification. Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here's why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number. Your voice is heard, and your work makes a visible difference. Build strong working relationships with colleagues and leaders who know you and value your contribution. We are rooted in the Black Country, for the Black Country, by the Black Country, and proud of our social purpose. You'll be joining us at an important time as we deliver our BCHG 2030 Strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our Rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked. Flexible pension scheme with up to 7% employer contribution. 28 days annual leave, plus an extra day at Christmas. Option to buy or sell up to one week's leave each year. Enhanced sick pay, maternity and paternity pay. Health cash plan and 24/7 Employee Assistance Programme. Funded professional qualifications, membership fees and leadership development opportunities. Wellbeing days, volunteering time and a wide range of colleague recognition schemes. About Us At Black Country Housing Group, our values are more than just words. They shape the way we operate and how our colleagues interact every day. We're dedicated to the growth and wellbeing of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions and marital statuses. Reasonable adjustments will be available if required during the recruitment process. If this sounds like the right opportunity for you, we'd love to hear from you. How to Apply Please complete the application form and upload your CV. Closing Date: 25 September 2026 Please note, we may close this vacancy early if we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please contact our HR team at (url removed), who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications submitted via our applicant tracking system (ATS) will be accepted

The Role A leading social housing refurbishment contractor, currently delivering a large-scale Solar Panel and Roofing remediation programme across Dudley. With a strong track record in improving the quality of social housing, this contractor is committed to delivering safe, healthy, and sustainable homes for local communities, they are now recruiting a Site Manager As a Site Manager, you'll be overseeing the delivery of Solar PV and Roofing on tenanted properties. Your responsibilities will include: Assisting with daily site operations and ensuring smooth project delivery Coordinating subcontractors and ensuring work is completed to a high standard Maintaining strict health & safety compliance on site. Liaising with tenants and stakeholders to ensure minimal disruption and clear communication Conducting site inductions, toolbox talks, and maintaining site records Monitoring progress, quality, and ensuring timely completion of works As a Site Manager you will require: Black CSCS Card (Gold or White cards may be considered) SMSTS Certification First Aid at Work Asbestos Awareness Proven experience in social housing refurbishment, particularly in damp and mould remediation Experience working in both void and occupied properties Strong communication and organisational skills A proactive and hands-on approach with a focus on resident satisfaction and safety Access to a Vehicle and Driving

Repairs Supervisor Up to £41,000 + Company Van + Fuel Card Oldbury, Sandwell Winner Recruitment is proud to be partnering with an outstanding service provider to recruit an experienced Repairs Supervisor to join their growing team. This is an excellent opportunity for a motivated construction professional with experience in planned maintenance and repairs & maintenance contracts to take the next step in their career with a business that genuinely invests in its people and promotes from within. As a Repairs Supervisor, you will play a key role in ensuring the effective and efficient delivery of contracts, maintaining high standards of quality, safety, customer satisfaction, and commercial performance while meeting the evolving needs of clients and residents. The Role Reporting into the Contracts Manager, you will be responsible for supporting the successful delivery of Planned Maintenance and Repairs & Maintenance contracts, ensuring works are completed safely, on time, within budget, and to the highest standards. Key Responsibilities Assist in the day-to-day management and delivery of Planned Maintenance and R&M contracts Build and maintain strong relationships with clients, residents, and key stakeholders Lead, motivate, and manage operatives and subcontractors to achieve operational excellence Monitor contract performance and ensure KPI targets are consistently achieved Ensure projects are delivered to agreed specifications, timescales, and quality standards Manage resources effectively to maximise efficiency and contractual compliance Promote and maintain a strong health, safety, quality, and environmental culture Coordinate contractors, direct labour, administrators, and Resident Liaison Officers Support recruitment, retention, training, and development of employees Produce and maintain reports on contract progress, performance, and profitability Monitor financial performance and support profitability objectives Ensure variation orders are completed, approved, and submitted correctly Prepare and manage snagging lists to ensure timely completion of works Coordinate programmes of work to minimise disruption to residents Ensure subcontractors and suppliers meet contractual obligations and KPI requirements Support sustainability initiatives and environmental compliance across all projects About You We're looking for an organised and proactive individual who thrives in a fast-paced environment and has a passion for delivering exceptional service. Essential Skills & Experience Formal qualification and training within the building or construction industry Previous experience in a Site Supervisor, Foreperson, or similar role Strong understanding of contract management principles Experience within a target-driven environment Knowledge of building maintenance, repairs, and refurbishment works Excellent leadership and people management skills Ability to prioritise workloads and adapt to changing schedules Strong communication and stakeholder management abilities Problem-solving mindset with a proactive and innovative approach Commitment to delivering high-quality customer-focused services What's On Offer? Salary up to £41,000 Company Van & Fuel Card 25 Days Annual Leave plus Bank Holidays Up to £2,000 Colleague Referral Bonus Long Service Awards Perkbox Membership – including free coffees, cinema tickets, discounts and wellbeing benefits 1 Paid Volunteer Day Per Year Ongoing Training & Development Excellent Career Progression Opportunities A company culture that promotes from within If you're an experienced Site Supervisor looking for a rewarding opportunity with a leading service provider, we'd love to hear from you. Apply today through Winner Recruitment and take the next step in your career

Housing Team Manager West Midlands / Regional – covering Gloucester to Birmingham Remote with occasional site visits Monday to Friday, 9:00am – 5:30pm Full-time Up to £45,000 basic + 55p per mileage About the Role We are currently recruiting for an experienced Housing Team Manager to lead a regional property management team across a portfolio of residential properties stretching from Gloucester to Birmingham. This is an excellent opportunity for an experienced Housing Manager, Property Manager, Senior Property Manager or Team Leader looking to take the next step in their career and move into a position with genuine leadership responsibility. You will lead and support a team of Property Managers, ensuring residents receive a consistently high level of service while maintaining strong operational, compliance and performance standards across the portfolio. The role offers the opportunity to make a real impact across a multi-site operation, working closely with internal teams, clients and residents to drive performance and continuous improvement. Key Responsibilities • Lead, manage, coach and develop a regional team of Property Managers., • Oversee the full tenancy lifecycle, including move-ins, tenancy renewals, tenancy changes and move-outs., • Conduct regular 1-1s, team meetings and operational reviews., • Monitor team performance and ensure agreed KPIs and service standards are consistently achieved., • Produce, review and analyse monthly KPI reports, identifying trends and areas for improvement., • Support senior management with client reporting, performance updates and operational analysis., • Maintain strong relationships with clients, residents and external stakeholders., • Provide guidance to Property Managers around budgets, expenditure, demands and financial reporting., • Work closely with technical and compliance teams to ensure properties meet all relevant legislative, health and safety and regulatory requirements., • Collaborate with Lettings, Mobilisation and Projects teams to ensure a smooth resident journey., • Support the onboarding of new properties and sites., • Assist with rent reviews, satisfaction surveys and resident engagement initiatives., • Oversee monthly invoicing and promote the effective use of digital property management platforms., • Drive operational consistency and continuous improvement across the regional portfolio., • Promote a strong customer-focused culture across the team. About You We are looking for an experienced housing or property professional with a proven ability to lead and develop a team. You will ideally have: • Previous experience managing or leading a housing/property management team., • Strong knowledge of housing legislation, compliance and sector best practice., • Experience managing residential or housing portfolios across multiple sites., • A strong understanding of KPIs, reporting and performance management., • Experience with budgets, expenditure and financial controls., • Excellent customer service and resident engagement skills., • Strong communication and stakeholder management abilities., • Excellent organisational skills with the ability to manage competing priorities., • A proactive approach to problem solving and continuous improvement., • Full UK driving licence., • CIH or ARLA qualification would be advantageous, although candidates without this will be considered if they are willing to work towards a relevant qualification. Why Apply? This is a fantastic opportunity to join an established and growing organisation where you will have the opportunity to: Take ownership of a regional property management operation. Lead and develop an established team. Influence service delivery and operational performance. Work across a varied multi-site residential portfolio. Build strong relationships with clients, residents and internal stakeholders. Progress your career within a supportive and people-focused environment. Benefit from hybrid working and a strong range of employee benefits. Benefits The successful candidate will have access to a comprehensive benefits package, which includes: Hybrid working Company bonus Private medical insurance Life assurance Enhanced pension scheme Additional annual leave Flexible working arrangements Cycle to Work scheme Employee Assistance Programme Retail discounts Season ticket loans Childcare assistance Enhanced sick pay Personal development plans Maternity and paternity packages If you're an experienced Housing Manager, Housing Team Leader, Property Manager, Senior Property Manager or Property Management professional looking for your next career move, we'd love to hear from you. Apply today for a confidential conversation and further details about the opportunity

Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment.

Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment.

Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment.

Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment.

Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment.

Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment.

Full-time | Part-time | Temporary (Ongoing).MedGen Healthcare is seeking compassionate, resilient, and dedicated.Mental Health Healthcare Assistants.This role involves supporting children and adolescents with conditions such as.Autism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficul

Vivid's client in the East Midlands is currently looking for an experienced Housing Options Officer for a minimum of 6 months.Housing Options Officer - East Midlands - 6 months - £25 - £30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy h

Are you a Project Manager looking to step into a role with real responsibility and autonomy? Do you want to work on technically interesting, high-quality developments where you are trusted to manage projects from start to finish?.

This is a rare opportunity for an ambitious Project Manager to take ownership of technically demanding builds while stepping into a clearly defined path toward Senior Project Manager and ultimately Project Director level. Your Role as a Project Manager Will Include: Monitor day-to-day site activit

Senior Project Manager (Civil Engineering/Infrastructure). We are looking for a Senior Project Manager to join our Infrastructure and Programme Delivery (IPD) North team playing an important role in supporting our vision and delivering our Waterways and Wellbeing strategy.

Infrastructure Project Manager Birmingham | Up to £55,000 Ready to take your project management career up a gear? If you're an experienced Infrastructure Project Manager looking for more ownership, greater client exposure and the opportunity to make a genuine impact, this could be the move for you.

As a Project Manager within this business you will be responsible for delivering projects. Management of your project team (Site Managers, Assistants and Trainees). Project Manager (Construction).

NEC Project Manager Vacancy About the Role: Our client in the North East is urgently seeking an experienced NEC Project Manager to take ownership of a portfolio of major highways and public realm projects.

Demolition Project Manager Requirements SMSTS CSCS / Gold Card Must have Demolition project experience Strong site presence and hands-on leadership style Excellent communication and negotiation skills Valid driving licenceDemolition Project Manager Benefits Competitive Salary DOE Projects based Na

Astute's Renewables Team is partnering with a leading renewable energy provider with a strong commitment to professional development and sustainability, to recruit a Senior Project Manager - Onshore Wind Development for its Somerset or London office. If you're an experienced Senior Project M

Senior Project Manager Healthcare Software. If you're an experienced software vendor-side Project Manager who enjoys leading large-scale enterprise projects, navigating complexity and building lasting client relationships, this role offers both professional challenge and genuine personal reward.

The successful Senior Project Manager will be given the opportunity to take full client ownership and manage the project through to completion. At Senior Project Manager level, the successful candidate will also be given the opportunity to get involved in business and client development and represen

Senior Project Manager – Healthcare Software Help deliver technology that genuinely makes a difference to patient care. If you're an experienced software vendor-side Project Manager who enjoys leading large-scale enterprise projects, navigating complexity and building lasting client relat

Senior Project Manager - £70,000. If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted position

Your new company This organisation operates at the heart of UK defence infrastructure, delivering large-scale facilities management, construction and transformation programmes across key military sites in the South of England.Working in partnership with central government, they are responsible for

Project Manager - Highways & Civil Engineering Location: Cambridge, with travel to project sites as required Salary: Up to £65,000, dependent on experience Job Type: Full Time, Permanent Take ownership of major National Highways and civil engineering projects Are you a Project Manager wit

Project Manager for Manchester Architects Hybrid Working - Technical Team - Residential & Building Remediation Salary: c£50k (dependent on experience) An established and growing technical Architects teams is looking to appoint a Project Manager with Quantity Surveying (QS) experience to

Technical Project Manager Up to £75,000 DOE Hybrid working. We are seeking an experienced Technical Project Manager to join a growing engineering organisation and play a key role in the development of complex, next-generation products. This is an excellent opportunity for a technically-minded proje

Working with internal teams, residents and external partners to resolve tenancy and estate issues. Supporting resident engagement, community initiatives and estate improvement projects.

Lifecycle Project Manager - Birmingham - Global Facilities Management Organisation: Healthcare CBW Staffing Solutions are recruiting for an experienced Project Manager to join a leading Facilities Management organisation, working on a major healthcare contract in Birmingham. This is an exciting opp

Private Sector Housing Officer We are seeking an experienced Private Sector Housing Officer to join a local authority on an initial 3-month contract, with the potential for extension.Available on either a full-time or part-time basis, this project-focused role offers hybrid working, with a minimum

Key Responsibilities Manage a portfolio of residential properties and support residents throughout their tenancy. Coordinate repairs and maintenance works, working closely with contractors and residents. Build positive relationships with residents, internal stakeholders and external partners.

Junior Project Manager - £36,500. PRINCE2 Project Manager - £61,500. Senior Project Manager - £70,000+.

An exciting opportunity has arisen for a delivery-focused Project Manager to join a complex, fast-moving and highly collaborative environment.

Project Manager – Demolition / Deconstruction £60,000 – £80,000 + Package | Midlands / UK Projects How many Project Manager roles genuinely give you the opportunity to work on projects where the methodology, engineering, sequencing and delivery strategy are every bit as imp

Flexible - full-time, part-time, evenings, weekends.We're sorry, but we do not currently offer sponsorship to applicants.With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind.Were not only changing lives, were trans

Providing nursing and residential dementia care, the home is a welcoming place where colleagues work together to make a real difference to the lives of Residents every day. As a Care Assistant, you will make a meaningful difference in our residents lives everyday.

Project Manager (Power Generation). Are you a Project Manager from an Energy, Engineering or Power background looking to lead multi-million-pound projects, with excellent earning potential, hybrid working and the opportunity to work on innovative low-carbon energy solutions?.

The service has an excellent reputation for delivering person-centred care and is supported by a dedicated team committed to ensuring residents enjoy fulfilling and meaningful lives. Residents benefit from a varied wellbeing programme, nutritious home-cooked meals, and a supportive atmosphe. The org

Are you looking for a rewarding role where you can truly make a difference in your local community? Charmes Care, part of the First City Care Group, is recruiting compassionate and reliable Community Care Workers (Drivers) to support people across the Isle of Wight to live safely and independently

Joining us at Dorking Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. At Hamberley, we believe that our residents deserve something 'Extra Speci