Trabajos restaurant manager en BorehamwoodCrear alertas

Experience cook chef in Middle Eastern food Minimum 4-5 years. Full kitchen experience. Kitchen management,stock orders and control,waste management with work records to show. References preferably. No time wasters. 8-4pm Minimum 5days week Weekends a must. Immediate start. close to NW4 area preferably.

Purpose of the role To take responsibility for the day-to-day running of the kitchen, delivering consistently high-quality food while maintaining an organised, safe and commercially efficient operation. The Head Chef will lead and develop the kitchen team, manage preparation and service, control food costs and waste, and work closely with restaurant management to meet agreed standards and business targets. Key responsibilities 1. Kitchen operations and service • Lead the kitchen during preparation and service, taking an active role in cooking and managing the pass., • Plan daily preparation levels around bookings, expected trade and upcoming events., • Allocate duties clearly and ensure each section is ready before service., • Check dishes for taste, temperature, portion size and presentation before they leave the kitchen., • Maintain consistent standards through agreed recipes, preparation methods and plating specifications., • Communicate with front of house about availability, specials, dietary requests and service delays., • Resolve kitchen problems promptly and respond constructively to customer feedback. 2. Team leadership and staffing • Lead by example, creating a professional, respectful and accountable working environment., • Prepare kitchen rotas in line with anticipated trade and agreed labour budgets., • Organise effective cover for holidays, absence and busy service periods., • Train new starters and develop existing staff in cooking techniques, recipes, service standards and safe working practices., • Monitor performance, provide regular feedback and address concerns with management., • Support recruitment and identify training needs across the kitchen team., • Ensure opening, closing and handover duties are completed consistently. 3. Food costing, purchasing and stock control • Work to agreed food gross-profit, purchasing and waste targets., • Maintain accurate recipe costings, portion specifications and preparation yields., • Monitor ingredient price changes and flag their impact on dish profitability., • Place orders in line with forecast demand, available stock and approved budgets., • Check deliveries for quality, quantity and condition, resolving discrepancies with suppliers., • Maintain stock rotation, labelling and organised storage., • Complete regular stocktakes and investigate unusual usage or discrepancies., • Record and review waste, taking practical steps to reduce overproduction, spoilage and avoidable losses. 4. Menu development • Work with management to develop dishes and menus suited to the restaurant’s customers, concept and price points., • Balance creativity with profitability, kitchen capacity and speed of service., • Trial and cost new dishes before introduction., • Produce clear recipe cards, portion guides and presentation standards., • Train the team before menu changes go live., • Keep ingredient and allergen information up to date when recipes or suppliers change. 5. Food safety, hygiene and safe working • Take day-to-day responsibility for implementing the restaurant’s food-safety procedures., • Ensure staff follow agreed controls for storage, preparation, cooking, cooling, reheating and cleaning., • Maintain accurate food-safety records and ensure required checks are completed., • Manage allergen information and communication, including controls to reduce cross-contact., • Maintain cleaning schedules and verify that work areas, equipment and storage areas meet the restaurant’s standards., • Report equipment faults, safety hazards and maintenance requirements promptly., • Support inspections and audits, completing agreed corrective actions., • Ensure staff use equipment safely and follow the restaurant’s health and safety procedures. 6. Communication and accountability • Hold regular kitchen briefings and communicate priorities clearly., • Attend management meetings and report on food costs, waste, staffing and operational issues., • Agree purchasing, menu changes and staffing decisions within the authority set by management., • Work closely with front of house to improve service flow and the customer experience., • Maintain clear handovers so the kitchen operates consistently in the Head Chef’s absence. Person specification Essential • Proven experience leading a restaurant kitchen as a Head Chef, or as a Senior Sous Chef ready to take full responsibility., • Strong practical cooking skills and the ability to maintain consistent standards during busy services., • Experience managing, training and motivating a kitchen team., • Sound understanding of recipe costing, portion control, stock management and waste reduction., • Practical knowledge of food hygiene, allergen management and safe kitchen working., • Strong organisation, communication and problem-solving skills., • Ability to plan preparation, prioritise tasks and remain calm under pressure., • Willingness to work the agreed shift pattern, including evenings and weekends. Desirable • Experience in [insert cuisine or restaurant style]., • Relevant professional cookery qualifications or equivalent practical experience., • Level 3 Food Safety qualification, or willingness to complete suitable supervisory training., • Experience developing menus and maintaining recipe-costing systems., • Familiarity with digital ordering, stock-control or rota software., • Experience supporting food-safety inspections and internal audits.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

DI LORO, a family-run Italian Ristorante, is seeking a highly motivated and experienced Assistant Manager to join our dedicated team. This role is crucial in supporting the General Manager with the daily operations of our restaurant, ensuring exceptional service and an outstanding dining experience for our guests. Key Responsibilities: • Assist in the overall management of daily restaurant operations, including front-of-house and back-of-house functions., • Supervise, train, and motivate staff, ensuring high standards of service and productivity., • Monitor and maintain restaurant cleanliness, hygiene, and health and safety standards., • Oversee customer satisfaction, handling inquiries and resolving issues promptly and professionally., • Support with inventory management, stock control, and ordering., • Assist in scheduling staff shifts and managing labor costs effectively., • Ensure compliance with all company policies and procedures., • Contribute to a positive and efficient working environment. Qualifications and Experience: • Proven experience in a supervisory or assistant management role within a restaurant or hospitality setting., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Ability to work effectively in a fast-paced environment., • A passion for high-quality food and service., • Flexibility to work evenings, weekends, and holidays as required.

About Khayal Khayal is a Mediterranean and Turkish-inspired restaurant dedicated to delivering exceptional food, warm hospitality and a memorable dining experience. We are looking for friendly, professional and enthusiastic waiters and waitresses to join our team and help create a welcoming atmosphere for every guest. Key Responsibilities • Welcome guests warmly and provide excellent customer service., • Present menus, explain dishes and make recommendations., • Take food and beverage orders accurately and efficiently., • Serve food and drinks professionally and promptly., • Ensure tables are clean, organised and properly set., • Check on guests throughout their dining experience to ensure satisfaction., • Handle customer enquiries, special requests and complaints professionally., • Communicate effectively with kitchen staff, bar staff and management., • Process bills and payments accurately., • Maintain high standards of cleanliness, hygiene and food safety., • Follow restaurant procedures and health and safety regulations., • Support colleagues to ensure smooth daily restaurant operations. Requirements • Previous experience in a restaurant or hospitality environment is preferred., • Excellent communication and customer service skills., • A friendly, confident and professional attitude., • Ability to work well under pressure in a fast-paced environment., • Strong attention to detail and a positive, team-focused approach., • Good personal presentation and a professional manner., • Flexibility to work evenings, weekends and bank holidays., • A willingness to learn about our menu and provide recommendations to guests. What We Offer • Competitive pay and tips., • A friendly and professional working environment., • Training and development opportunities., • Opportunities for career progression., • The chance to be part of a growing restaurant brand. Our Ideal Candidate We are looking for someone who takes pride in hospitality, enjoys interacting with people and understands that excellent service is about more than simply serving food. You should be attentive, reliable and passionate about creating an exceptional dining experience for every guest. How to Apply: Please submit your CV and a brief introduction explaining why you would be a great fit for the Khayal team.

Grill chef Job Overview We are seeking a dynamic and experienced Head Grill Chef to lead our grilling and food preparation team with enthusiasm and expertise. In this pivotal role, you will oversee all aspects of grill station operations, ensuring exceptional quality, safety, and efficiency. Your leadership will inspire your team to deliver outstanding culinary experiences, uphold food safety standards, and maintain a vibrant, energetic kitchen environment. This is an exciting opportunity for a passionate culinary professional eager to showcase their skills in a fast-paced hospitality setting. Responsibilities Lead and supervise the grill station team, fostering a positive and motivated work environment Oversee food production processes, ensuring all grilled dishes meet high standards of quality and presentation Manage food preparation tasks efficiently, coordinating with kitchen staff to meet service demands Ensure compliance with food safety regulations and hygiene standards across all grilling activities Develop and implement innovative grilling techniques and menu items to enhance customer satisfaction Train team members on proper cooking methods, food handling, and safety procedures Maintain inventory levels for grilling ingredients and equipment, minimizing waste and controlling costs Requirements Proven supervising experience in a busy kitchen or restaurant environment, preferably in a leadership role within hospitality or culinary settings Strong background in food production, cooking techniques, and food preparation specific to grilling methods Excellent team management skills with the ability to motivate and develop staff members Extensive kitchen experience with a focus on culinary excellence in grilling and food service operations Knowledge of food safety protocols, hygiene standards, and restaurant health regulations Demonstrated leadership qualities with the ability to coordinate multiple tasks efficiently under pressure Prior experience in hospitality or restaurant settings is highly desirable Ability to serve as a role model for professionalism, teamwork, and customer-focused service Join us as our Head Grill Chef and bring your passion for grilling to life! Lead your team with energy, inspire culinary innovation, and create memorable dining experiences that keep guests coming back. We are committed to supporting your growth as a leader in the vibrant world of hospitality. Benefits: Employee discount Work Location: In person

Delivery Driver & Kitchen Assistant – Two Positions Available Lab Pizza Limited – Radlett, WD7 7HP Job Types: Full-time / Part-time Working Hours: 9:00am–5:30pm Salary: To be discussed Start Date: ASAP About Lab Pizza Limited Lab Pizza Limited is a food manufacturing and distribution company based in Radlett. We specialise in producing gluten-free pizza bases, dough balls and pizzas, supplying restaurants, pizzerias, wholesalers, distributors and other food businesses. Due to our growing business, we are currently recruiting for two separate positions: 1. Delivery Driver 2. Kitchen Assistant Please specify which position you are applying for when submitting your application. POSITION 1 – DELIVERY DRIVER We are looking for a reliable, responsible and professional Delivery Driver to deliver our products to customers using the company van. This is a hands-on role and involves more than driving. The successful applicant will also be responsible for loading and unloading products, checking orders and assisting with distribution and dispatch duties. Main Responsibilities • Deliver pizza bases, dough balls, pizzas and other products to restaurants, wholesalers, distributors and other customers., • Load and unload the company van., • Check orders against delivery notes before leaving the premises., • Make sure the correct products and quantities are loaded., • Deliver orders safely and within the agreed delivery times., • Obtain proof of delivery where required., • Handle frozen, chilled and ambient products correctly., • Assist with picking and preparing orders for delivery., • Make authorised collections from customers or suppliers when required., • Return reusable trays, crates and other items to our premises., • Report shortages, damaged products, rejected deliveries or customer issues promptly., • Keep the company van clean, tidy and hygienic., • Carry out basic daily vehicle checks., • Follow all food-safety, hygiene and allergen-control procedures., • Assist with warehouse, dispatch, stock movement and general distribution duties when required. Driver Requirements • Full UK driving licence., • Able to meet the requirements of our vehicle insurer., • Safe and responsible driving record., • Reliable and punctual with good time management., • Comfortable driving in London and surrounding areas., • Able to use navigation software., • Physically able to load, carry and unload boxes safely., • Professional and polite when dealing with customers., • Willing to assist with loading, unloading, warehouse and dispatch duties., • Previous multidrop or food-delivery experience is desirable but not essential., • Legal right to work in the UK. POSITION 2 – KITCHEN ASSISTANT We are also looking for a hardworking and reliable Kitchen Assistant to join our food-production team. This is a varied, hands-on position involving food preparation, production, packing, cleaning and order preparation. As we are a small food manufacturing and distribution company, the Kitchen Assistant will also be expected to help with loading and unloading deliveries, moving stock and preparing products for distribution when required. Main Responsibilities • Assist with the preparation and production of pizza bases, dough balls, pizzas and other products., • Prepare ingredients and materials for daily production., • Follow recipes, production instructions and product specifications., • Assist with weighing, mixing, shaping, topping, baking, cooling and packing as required., • Pack, label and date-code finished products., • Pick and prepare customer orders., • Check products and quantities before dispatch., • Maintain high standards of food hygiene and cleanliness., • Clean and sanitise work surfaces, equipment and production areas., • Follow the company's food-safety and allergen-control procedures., • Help maintain the integrity of our gluten-free products and prevent contamination., • Receive and put away ingredients, packaging and other incoming goods., • Assist with stock rotation and stock organisation., • Help load and unload company vans and supplier deliveries., • Move boxes, ingredients, packaging and finished products safely around the premises., • Assist the delivery and distribution team with preparing orders for dispatch., • Carry out other reasonable kitchen, production, packing, warehouse and dispatch duties when required. Kitchen Assistant Requirements • Reliable, punctual and hardworking., • Able to work well as part of a small team., • Good attention to detail., • Willing to learn and follow instructions., • Comfortable working in a busy food-production environment., • Willing to undertake food preparation, packing, cleaning, loading and unloading duties., • Physically able to stand for extended periods and safely move boxes and products., • Willing to follow strict food-safety, hygiene and allergen procedures., • Previous kitchen, catering, food-production or food-manufacturing experience is desirable but not essential., • Food Hygiene Certificate is desirable., • Full UK driving licence is an advantage but not essential for the Kitchen Assistant position., • Legal right to work in the UK. What We Offer • Full training provided., • Company van provided for authorised delivery work., • Food-safety and company-procedure training., • Supportive small-team working environment., • Full-time and part-time opportunities., • Opportunity to learn different areas of food manufacturing and distribution. Both positions involve practical, hands-on work. Applicants should be flexible and willing to support colleagues when required. Probationary Period Both positions are subject to a 4-week probationary period. Continued employment will depend on satisfactory attendance, punctuality, reliability, work quality, food-safety compliance and performance. How to Apply Please apply with your CV or a brief summary of your experience. IMPORTANT: Please clearly state which position you are applying for: DELIVERY DRIVER or KITCHEN ASSISTANT Alternatively, applications can be sent to: Lab Pizza Limited Location: Radlett, WD7 7HP Immediate start available. Lab Pizza Limited is committed to fair recruitment. Applications are welcomed from suitably qualified candidates, and reasonable adjustments can be considered during recruitment and employment.

About the role We are looking for a reliable, hands-on Sous Chef to help lead our kitchen team. Working closely with the Head Chef and restaurant management, you will help deliver consistently high-quality food, keep service running smoothly, and maintain excellent standards of cleanliness, organisation and food safety. You will lead by example, support and develop the kitchen team, and take charge of the kitchen when the Head Chef is absent. This role suits someone who takes pride in their cooking, communicates clearly and remains calm during busy service. Key responsibilities Food preparation and service Food quality: Prepare, cook and present dishes consistently, following agreed recipes, portion sizes and presentation standards. Service preparation: Organise mise en place and ensure each section is stocked and ready before service. Kitchen coordination: Oversee sections during service, manage ticket flow and check dishes before they leave the kitchen. Front-of-house communication: Work closely with the service team on order timings, dietary requirements, availability and customer feedback. Menu development: Support the Head Chef with specials, recipe development and improvements to preparation methods. Team leadership Shift leadership: Lead the kitchen in the Head Chef’s absence, allocating tasks and maintaining standards throughout the shift. Training: Support new and existing team members with recipes, equipment use, safe working practices and service expectations. Performance: Give clear direction and constructive feedback, addressing concerns promptly with the Head Chef or management. Teamwork: Promote a respectful, professional kitchen environment and help wherever needed during busy periods. Staffing: Assist with rotas and section allocation, helping match staffing levels to expected business demand. Stock and cost control Stock management: Monitor stock levels, support ordering and check deliveries for quality, quantity and condition. Storage and rotation: Ensure ingredients are stored correctly, labelled, dated and rotated to minimise spoilage. Portion control: Follow agreed yields and portion sizes to maintain consistency and protect food margins. Waste reduction: Keep preparation levels in line with expected trade, record waste and identify opportunities to reduce avoidable losses. Stocktakes: Assist with regular stock counts and report shortages, discrepancies or supplier issues. Food safety and kitchen standards Food safety: Follow the restaurant’s food safety procedures and ensure required checks and records are completed accurately. Allergen controls: Follow agreed allergen procedures, prevent cross-contact and never guess when responding to an allergen query. Cleaning: Maintain cleaning schedules and ensure workstations, equipment and storage areas are kept clean and organised. Safe working: Ensure equipment is used correctly and report faults, hazards or maintenance needs promptly. Opening and closing: Complete kitchen checks and handovers, leaving the kitchen safe and ready for the next shift. Essential skills and experience Kitchen experience: Previous experience as a Sous Chef, Junior Sous Chef or experienced Chef de Partie ready to take the next step. Cooking skills: Strong practical cooking ability and experience delivering consistent food during busy service. Leadership: Ability to organise a team, communicate expectations and support colleagues under pressure. Food safety knowledge: A sound understanding of food hygiene, safe storage and allergen management. Commercial awareness: Understanding of portion control, stock rotation and waste reduction. Reliability: Good timekeeping, attention to detail and a professional approach. Availability: Willingness to work the agreed shift pattern, including evenings and weekends. Desirable experience Similar restaurant background: Experience working with Mediterrenean or in a kitchen with similar service volumes. Qualifications: Relevant professional cookery and food safety qualifications. Kitchen administration: Experience with ordering, stocktaking, recipe costing or rota planning.

The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits., • Provide recommendations to customers on drink selections based on their preferences., • Ensure all drinks are prepared according to standard recipes and portion sizes. 1. Customer Service: • Greet and engage with customers in a friendly and professional manner., • Take orders accurately and ensure customers are served promptly., • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 1. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment., • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift., • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 1. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly., • Balance the cash register at the end of the shift, reporting any discrepancies. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons., • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 1. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service., • Assist in the training of new bar staff as needed., • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred., • Strong knowledge of mixology, drink recipes, and beverage trends., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining high standards of service., • Basic math skills for handling cash transactions., • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time., • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus., • Passion for the hospitality industry and a positive attitude.

Assistant General Manager — Progression to General Manager MEAA London MEAA is looking for an ambitious, experienced Assistant General Manager to join our London restaurant with a clear objective: develop into the General Manager role within approximately 3–6 months. This is not a conventional AGM position. We are looking for someone capable of becoming the person ultimately responsible for one of our busiest restaurants. MEAA London is a high-volume operation serving approximately 4,000 covers per week, with around 150 covers and generating approximately £100,000 in weekly revenue. It combines the pace and complexity of a major-volume restaurant with the standards, attention to detail and personal service expected from a premium hospitality business. The opportunity You will initially work alongside the existing management team, learning the MEAA operation, culture and standards while progressively taking responsibility for the restaurant. The 3–6 month development period will cover the full GM remit, including: * Leading a large FOH and management team through high-volume services * Maintaining consistently high standards across up to 4,000 weekly covers * Taking ownership of guest experience and handling issues confidently * Recruitment, onboarding, training and development * Building a strong management and supervisory team beneath you * Rotas, labour deployment and productivity * Sales performance and commercial decision-making * Wage and operating cost control * Restaurant P&L understanding and accountability * Driving average spend and identifying revenue opportunities * Maintaining service, presentation, cleanliness and brand standards * Using guest feedback and operational data to improve performance * Working closely with the Head Chef and kitchen leadership * Developing regular customers and ensuring our best guests are recognised * Leading pre-shifts, management meetings and performance reviews * Taking increasing responsibility for the entire operation until ready to step into the GM position Who we’re looking for We are not looking for someone who simply wants their next AGM job. We’re looking for somebody who wants to run a substantial restaurant and can demonstrate that they have the potential to do so. You will probably already be a strong AGM, Deputy GM or experienced senior restaurant manager within a high-volume operation and feel ready for the next step. You should be comfortable operating in an environment doing £100k+ per week and understand that delivering 4,000 covers requires organisation, pace and strong management rather than simply being visible on the restaurant floor. You should be: * A strong and confident leader * Commercially aware * Highly organised * Excellent with guests * Comfortable managing and developing people * Calm during extremely busy services * Able to hold people accountable without creating a negative culture * Obsessed with consistency and detail * Comfortable working with numbers and KPIs * Able to identify problems before they become problems * Hands-on when necessary, without becoming trapped in individual sections * Ambitious enough to want responsibility for the whole business Experience in a high-volume premium restaurant, busy independent group or quality multi-site restaurant business would be particularly relevant. What success looks like This role comes with a genuine progression plan. During your first months you will be expected to demonstrate that you can progressively take ownership of: People → Service → Operations → Commercial Performance → The Entire Restaurant The intention is that, once you have demonstrated that you can consistently operate the restaurant to the required standard, you will progress into the General Manager position. This is therefore an opportunity for someone who is already close to GM level but wants the opportunity, support and scale to make that step. About MEAA MEAA is built around excellent food, atmosphere and genuinely warm hospitality. We want high standards without stiff or scripted service. Our managers are expected to know their teams, know their customers and create an environment where people enjoy working as much as customers enjoy visiting. As MEAA grows, there will also be opportunities beyond individual restaurant management for the strongest people within the business. Location: London Position: Assistant General Manager Progression: General Manager Expected development period: approximately 3–6 months Restaurant volume: approximately 4,000 covers per week To apply: Send your CV together with a short introduction explaining the size and type of operation you currently manage and why you believe you’re ready to progress into a GM role.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

Join the L’Arte Family! 🍝We’re expanding and looking for passionate Waiters/Waitresses with at least 5 years experience at📍L’arte Cockfosters, if you’ve got a love for great food, genuine experience in the hospitality, and vibrant Italian culture, this is your chance to be part of the most modern Italian restaurant group in Barnet!feel free to contact us And Come share your passion, bring your energy, and grow with us at L’ArteAll the candidates must have at least 5 years previous experience in restaurants (Italian is a plus )