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About Us: 12 Hours Location: Windsor Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity. Key Responsibilities: • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience., • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops., • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. What You'll Need to Succeed: Technical: • Basic Product Knowledge involves understanding the features, benefits, and products available in the store., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

Get notified about new Retail Assistant jobs in. Retail Stock Replenishment Assistant - ASHFORD. Retail Assistant (Athlete) P/T 16HRS ICON.

RAS (Retail Asset Solutions) is the largest nationwide retail support company providing Merchandising, Stock taking and Supply chain audit services. Retail Stock Replenishment Assistant. Retail Stock Replenishment Assistant.

Our Stock Managers oversee stock operations across retail outlets, ensuring stock is replenished, stored and displayed effectively, and that stock flow between the warehouse and retail outlets runs smoothly. You will work closely with retail and warehouse teams to maintain smooth operations. Oversee

A luxury fashion company in Greater London seeks a full-time merchandise coordinator for a 6-month fixed term role.This position involves organizing and presenting merchandise to enhance the customer experience while supporting sales associates.The ideal candidate will possess strong organizational

A leading luxury fashion retailer in Greater London is seeking a Product Assistant to support the stockroom operations team. In this full-time role, you will work closely with both the retail and stockroom teams to provide a seamless customer experience and maintain high product standards. Responsib

A dynamic fashion brand in Greater London is seeking a Retail Stock Controller to manage deliveries, ensure stock organization, and support customer service. Candidates should have a minimum of 2 years' experience in logistics or retail, alongside strong organizational skills and attention to detail

A leading luxury brand is seeking a dedicated team member in Greater London to ensure the effective handling and presentation of merchandise.This full-time position supports the sales team and maintains operational efficiency.Ideal candidates will possess strong organisational skills and attention t

Retail Stock Replenishment Assistant - HALIFAX at Retail & Asset Solutions Ltd. Role focused on replenishing stock in retail stores with flexible working patterns and involvement in high profile projects for leading grocery supermarkets. This role is being handled by Retail & Asset Solutions (RAS).

The role involves ensuring stock availability to meet customer demand, maintaining cleanliness and organization in the stock room, and managing inventory effectively. Ideal candidates will have stock management experience, excellent communication skills, and the ability to work flexible retail hours

Retail Stock Controller - London. Join to apply for the Retail Stock Controller role at Flabelus in London. Ensure proper organization of stock and transfer of footwear between areas (back office, display, warehouse).