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This is not a typical Engineering Manager role. You will join the founding leadership team of a brand-new greenfield food-grade rPET facility in Ellesmere Port. The plant will process up to 35,000 tonnes of post-consumer PET bottles and trays every year, turning them into high-quality food-grade rPET pellets. Hot commissioning is scheduled for November/December 2026, with full capacity aimed for the start of 2027. We want you to be a part of this. All equipment is new. You will design, implement and own the full engineering and reliability strategy from day one - taking the plant safely through commissioning into world-class planned maintenance performance.What you’ll be doing as Engineering Manager\n\n • Founding leadership seat with direct access to senior decision-makers\n, • Own the complete transition from construction to stable operations\n, • Build a true planned-maintenance culture (target 80–85% planned / 15–20% unplanned) using RCM and TPM principles\n, • Permanent senior standalone role — strategy, systems, continuous improvement and build/hire your team around your needs for the plant.\n, • Genuine opportunity with the senior management team, to shape how a major UK circular-economy facility operates for years to come\n, • You will lead the Engineering & Reliability function through hot commissioning and into reliable full-capacity operation while establishing a world-class planned maintenance system.\nHot Commissioning, Start-up & Early Operations\n\n, • Lead and coordinate hot commissioning of all new plant equipment (Nov/Dec 2026)\n, • Support partial operation and ramp-up to full capacity (early-mid 2027)\n, • Establish commissioning procedures, punch-list management, as-built documentation and operator training support\n, • Act as Site Custodian for the Permit to Work system and implement rigorous Lockout-Tagout (LOTO) across all four shifts\nPlanned Preventive Maintenance, RCM & TPM\n\n, • Design and implement a comprehensive PPM programme across all assets and shifts\n, • Apply Reliability-Centred Maintenance (RCM) to prioritise critical assets and select the right strategy for each\n, • Embed Total Productive Maintenance (TPM) principles, including operator autonomous maintenance\n, • Drive and measure a high planned-to-unplanned work ratio (world-class target 80–85% planned)\nReliability, Systems & Continuous Improvement\n\n, • Select, configure and embed a CMMS supporting work planning, scheduling, history, spares and reporting\n, • Develop and use key reliability KPIs (MTBF, MTTR, planned vs unplanned ratio, schedule compliance, backlog health)\n, • Lead root-cause analysis and ensure corrective/preventive actions stick\n, • Manage stores, critical spares strategy and OEM/vendor relationships\n, • Ensure full compliance with statutory inspections, pressure systems, LOLER, PUWER and UK H&S legislation\nPeople, Leadership & Culture\n\n, • Build and develop a lean engineering team that will grow with the operation\n, • Create a culture of ownership, competence and continuous improvement\n, • Work closely with Operations so maintenance is planned around production needs\n, • Be a visible, hands-on leader during the critical start-up phase\nWhat we’re looking for in an Engineering Manager:\n\n, • Significant experience as Engineering Manager, Maintenance Manager or senior Engineering Lead in manufacturing, process or industrial environments (continuous process, plastics, recycling or similar preferred)\n, • Hands-on experience of plant commissioning, start-up or major equipment handover (ideally hot commissioning of new process plant)\n, • Proven track record of leading planned preventive maintenance programmes and achieving a high planned-to-unplanned ratio\n, • Demonstrable experience managing Permit to Work systems, contractor safety coordination and LOTO in heavy manufacturing\n, • Practical experience of RCM and/or TPM, including operator autonomous maintenance\n, • Strong understanding of CMMS systems, work planning & scheduling, spares management and reliability KPIs\nTo apply for this role, please click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

We are recruiting for an exciting opportunity with a major UK retail business looking to appoint a Senior Loyalty Manager to lead and develop its online customer loyalty strategy. This is a highly influential role with ownership of the end-to-end online loyalty proposition, focused on increasing customer retention, purchase frequency and customer lifetime value. The successful candidate will combine strong loyalty and CRM expertise with commercial and ecommerce experience, using customer data and insight to develop a loyalty proposition that delivers measurable growth. You will work closely with senior stakeholders and teams across Ecommerce, CRM, Digital Product, Customer Insight, UX and CRO. The Role As Senior Loyalty Manager, you will: Define and own the online loyalty strategy, vision and roadmap Lead the continued development and evolution of the customer loyalty proposition Drive improvements in customer retention, frequency and lifetime value Identify opportunities to generate incremental revenue and margin through loyalty Own loyalty performance, commercial business cases and forecasting Develop a structured test-and-learn approach to improve programme performance Embed loyalty throughout the ecommerce customer journey Work closely with Ecommerce, CRO, UX and Product teams to improve the customer experience Use first-party customer data to develop effective segmentation, targeting and personalisation Partner with CRM and Customer Insight teams to turn data into commercially actionable initiatives Champion experimentation and data-led decision making Act as the senior loyalty specialist and advocate across the organisation Present strategy, performance and opportunities to senior stakeholders Manage relationships with external loyalty technology partners and suppliers About You We are particularly interested in speaking with candidates who have: Significant experience managing or developing a customer loyalty proposition Strong commercial and analytical capability A demonstrable track record of improving retention, frequency, engagement or customer lifetime value Strong understanding of ecommerce and digital customer journeys Experience using customer data and insight to drive segmentation and personalisation The ability to build robust commercial cases and demonstrate ROI Strong stakeholder management skills with experience influencing at a senior level Experience working collaboratively across CRM, Ecommerce, Digital, Product, UX and Insight functions Experience within grocery, retail, FMCG or another high-frequency consumer environment would be particularly advantageous. We would also be keen to hear from candidates who have been involved in the launch, transformation or significant development of a loyalty programme and those with knowledge of CRM and loyalty technology platforms. Why Apply? This is an opportunity to take genuine ownership of loyalty strategy within a large, established UK consumer business where customer loyalty is viewed as a key driver of future ecommerce growth. Rather than simply managing campaigns, you will have the opportunity to shape the overall proposition, influence senior stakeholders and deliver initiatives with clear commercial impact. Benefits include: Excellent company culture and supportive working environment Healthcare and cashback plans Generous employee retail discounts Additional partner discounts Subsidised onsite restaurant and Costa at Head Office Mental, physical and financial wellbeing support * Excellent opportunity to influence a high-profile customer growth strategy If you are an experienced Loyalty Manager, Senior Loyalty Manager, CRM & Loyalty Manager or Customer Retention specialist looking for a role with genuine strategic ownership, we would be keen to hear from you

Senior Controls & Automation EngineerSalary: Up to £60,000 DOELocation: Cheshire – Commutable from Warrington, Northwich, CreweHours: Monday – Friday, 35-hour working weekThe Opportunity:A manufacturing business undergoing a major modernisation programme is seeking a Senior Controls & Automation Engineer to lead the development, standardisation and future roadmap of machine control systems. This role acts as the technical authority for controls, motion, automation and machine connectivity, supporting the transition from Allen Bradley to Siemens platforms and driving innovation across increasingly sophisticated machinery and automated handling systems.The Role:Reporting to the Engineering Manager, this position combines hands-on controls engineering with strategic input, project support and mentoring responsibilities. You will define controls architecture, lead the Siemens migration, develop advanced motion applications and support compliance, commissioning and customer acceptance activities.Key Responsibilities:Define and maintain the controls and automation architecture roadmapLead the transition from Allen Bradley to Siemens (TIA Portal / S7-1500)Establish coding standards, controls structures and engineering best practiceDesign and develop PLC control systems, motion control and servo applicationsConfigure and commission SINAMICS drives, safety systems and WinCC HMI/SCADADevelop diagnostics, predictive maintenance and machine connectivity featuresLead automation and handling system development (robots, gantries, conveyors, integrated cells)Integrate third-party automation equipment and industrial communication networks (Profinet, Ethernet/IP, OPC UA, Modbus)Support CE/UKCA compliance, functional safety and cyber security requirementsParticipate in risk assessments, validation and customer acceptance testingProvide technical leadership, mentoring and guidance to junior engineersSupport commissioning, FAT/SAT and complex troubleshootingThe Person:Strong Siemens TIA Portal experience (S7-1500, SINAMICS, WinCC)Significant PLC programming experience across complex machineryAdvanced motion control experience (servo, multi-axis, interpolation, synchronisation)Experience with automated handling systems and integrated production cellsKnowledge of industrial networks and machine connectivityUnderstanding of CE/UKCA, functional safety and compliance standardsConfident leading technical direction and mentoring engineersStrong communication skills and comfortable engaging with customersKeywords:Controls Engineer, Automation Engineer, Siemens TIA Portal, S7, Motion Control, Drives, PLC Programming, Machine Automation, Industrial Controls, Electrical Controls Engineer, Commissioning Engineer, Continuous Improvement, Manufacturing Engineering, Robotics, SCADA, HMI,ApplyTo apply or discuss the role in more detail, please contact:Ryan Taylor Proman UK 0161 746 8811INDWINOur clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://Many ThanksTPBN1_UKTJ

We are seeking an experienced Senior Project Manager to support the delivery of a major water infrastructure programme across the North Wales and Chester region as part of AMP8 investment. This is an excellent opportunity to play a key role in delivering long-term infrastructure improvements that will have a lasting impact on regional utilities networks. Working within a collaborative and technically driven environment, you will lead project delivery across key infrastructure workstreams, managing programme performance, stakeholder engagement, and NEC contract administration throughout the project lifecycle. The Role As Senior Project Manager, you will play a key role in leading and coordinating infrastructure projects from inception through to delivery. You will work closely with clients, contractors, and multidisciplinary teams to ensure projects are delivered safely, efficiently, and commercially successfully. The role offers a hybrid working arrangement, with a mix of site presence, office collaboration, and remote flexibility. Key Responsibilities Lead the successful delivery of major infrastructure projects within a regulated environment Manage programme performance across scope, cost, risk, and schedule Administer and manage NEC contracts effectively Coordinate multidisciplinary project teams and external stakeholders Support client engagement and maintain strong working relationships Drive project governance, reporting, and commercial performance Ensure projects are delivered in line with safety, quality, and compliance standards About You We are looking for an experienced project professional with a strong infrastructure background and proven experience operating within complex delivery environments. Essential: Strong Project Management experience within infrastructure or major capital projects Excellent working knowledge of NEC contracts Experience managing multiple stakeholders and delivery partners Strong commercial awareness and programme management capability Ability to lead projects through full lifecycle delivery Desirable: Utilities or water sector experience Previous experience working on AMP programmes Professional qualifications or chartership (APM, RICS, ICE, etc.) What’s on Offer Opportunity to work on a high-profile AMP8 infrastructure programme Hybrid and flexible working environment Long-term project pipeline and career progression opportunities Collaborative consultancy culture with exposure to major UK infrastructure projects Competitive salary and benefits package

Forward Role are working with an established e-commerce brand in the premium home and lifestyle space. With over 15 years of trading and significant growth in recent years, the business is entering an exciting new phase of development.Senior CRM Manager £60k - £65kCheshireHybrid – flexible approach to office workingHistorically sales-led, the business is now evolving into a more structured, strategically driven organisation, with a greater focus on brand, customer experience and sustainable, long-term growth.This is a key hire at an important point in that journey, with the opportunity to shape the CRM function, influence wider customer strategy and play a senior role in how the business engages and retains its growing customer base.The Role As Senior CRM Manager, you will lead a CRM team of three within a 12-strong marketing function and take strategic ownership of the CRM and lifecycle agenda.You'll be responsible for defining and evolving the CRM strategy, using customer data and insight to shape the roadmap across retention, engagement, personalisation and customer lifetime value. Working closely with senior stakeholders across Marketing, E-commerce, Product and Creative, you'll ensure CRM is fully integrated into the wider commercial and brand strategy.The role will focus on developing the CRM proposition and capability as the business scales, including expanding beyond its established email programme into a broader multi-channel lifecycle strategy across SMS and WhatsApp.Key Responsibilities Own and evolve the overarching CRM and lifecycle strategy, aligned to wider business and customer objectivesLead and develop a team of three, setting clear direction, priorities and ways of workingDefine the CRM roadmap across retention, engagement, personalisation and customer lifetime valueIdentify opportunities to develop the customer journey and introduce new channels, including SMS and WhatsAppSet the strategic direction for Bloomreach, ensuring the platform is fully leveraged across segmentation, automation, personalisation and lifecycle activityUse customer data, insight and performance analysis to shape strategy and identify commercial opportunitiesPartner with senior stakeholders across Marketing, E-commerce, Product and Creative to align CRM with wider business prioritiesEstablish and embed best practice, measurement and reporting across the CRM functionOversee the optimisation of CRM activity and ensure the team delivers against commercial and customer objectivesWhat We're Looking For Strong senior-level experience across CRM, lifecycle, retention or customer marketingProven experience developing and delivering CRM strategy within a high-growth consumer or e-commerce environmentStrong understanding of customer lifecycle, segmentation, personalisation and retention strategyExperience leading and developing a CRM team, with the ability to provide clear strategic directionExperience with Bloomreach or a similar CRM/CDP platformStrong commercial and analytical mindset, with the ability to turn customer data and insight into strategic decisionsExperience developing multi-channel CRM strategies, ideally including SMS and WhatsAppExcellent stakeholder management skills, with the confidence to influence senior teams and work cross-functionallyComfortable operating in a scaling business and helping to build structure, capability and best practice as the organisation evolvesAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.TPBN1_UKTJ

Company DescriptionWe’ve been helping businesses grow for 35 years. It’s a journey we know well. When Radius started in 1990, we ran a successful SME fuel business in North West England. Today we are a global business services company running in 19 countries across five continents.Our mission is to help companies of all sizes adapt to market changes and take advantage of the opportunities they bring.We are differentiated through our ability to provide fleet and connectivity related products and services in a one-stop shop solution to SMEs, as well as tailored solutions to enterprise level businesses.Job DescriptionJob PurposeThe Senior Compliance Manager will play a key leadership role within the Risk & Compliance function, supporting the Director of Risk & Compliance in overseeing the day-to-day operation of compliance across the business.The role will provide senior compliance expertise across FCA regulation and a broader range of regulatory topics and jurisdictions, ensuring that the organisation understands and responds appropriately to its regulatory obligations.A key focus of the role will be shaping and delivering the compliance programme for the business — including developing monitoring and assurance activity, translating regulatory developments into practical business guidance, and supporting senior management through clear and insightful compliance reporting.This role offers the opportunity to help shape how compliance operates within a growing international organisation.Key ResponsibilitiesCompliance FrameworkSupport the development and implementation of the company’s compliance framework, ensuring policies, controls, and processes remain appropriate to the scale and complexity of the business.Contribute to the ongoing evolution of the compliance function as the business continues to grow.Regulatory Insight & Horizon MonitoringMonitor regulatory developments across FCA regulation relevant jurisdictions and sectors.Translate regulatory developments into practical advice for the business, helping senior leaders understand potential impacts and required actions.Compliance Planning & AssuranceLead the development and delivery of the organisation’s compliance plan, ensuring activities are risk-based and aligned to key regulatory priorities.Design and oversee monitoring and assurance activity to provide confidence that compliance controls are operating effectively.Advisory SupportProvide pragmatic compliance advice to stakeholders across the business on regulatory requirements, new initiatives, and emerging risks.Support the review of customer communications and other materials where regulatory oversight is required.Governance & ReportingProduce regular compliance reporting for senior management, providing clear insight into regulatory risks, compliance activity, and key developments.Maintain key compliance registers and support regulatory reporting where required.Team LeadershipProvide guidance and support to members of the Compliance team.Act as a senior escalation point for complex compliance matters.QualificationsWhat You Will BringStrong experience in a compliance, risk, or regulatory role, with a solid understanding of FCA requirements.Exposure to other regulatory regimes or international compliance frameworks (desirable).Experience interpreting regulatory requirements and applying them within a commercial environment.Ability to translate complex regulatory developments into clear, practical advice.Experience supporting governance reporting and working with senior stakeholders.Strong analytical, communication, and organisational skills.Qualifications & ExperienceExperience within an FCA-regulated environment.Degree or equivalent experience in law, finance, risk, or a related field (desirable).Additional InformationThis role offers the opportunity to take on a senior position within a growing international organisation and to play a key role in shaping how compliance supports the business as it continues to expand.You will work closely with senior leadership and gain exposure to a wide range of regulatory topics across multiple markets and industries.Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions. You’ll also have access to our competitive reward and benefits package, which includes:PensionLife assuranceEmployee fuel card schemeElectric Vehicle schemeEmployee assistance programmeWellness and healthcare assistance via ‘Help@Hand’ by UnumCycle to work schemeFree breakfast daily in the officeAnd of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with onsite gym, café, games areas, and more!#LI-JW1Diversity, Equality & Inclusion at RadiusOur global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.We also offer:Global Female Health Policy & Female Health ChampionsPregnancy Loss and Fertility Treatment PoliciesEndometriosis Friendly Employer (UK)Women-focused gym & female health eventsMental Health First AidersDisability Confident Committed Employer (Level 1)Race at Work Charter signatoryProud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.Give as you earn scheme (payroll giving) and match fundingNext StepsIf you feel we are a good match for each other, you can apply online now!If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.comRadius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.SummaryType: Full-timeFunction: LegalExperience level: Mid-Senior LevelIndustry: Logistics And Supply Chain

Sales Team Manager (Broadband) Location: Chester Job Type: Full-Time Salary: £30,000 + OTE Bonus of £13,500£15,000 per year Money Expert is an independent comparison business looking for an experienced Sales Team Manager to lead our Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement. Why Join Us? Join a fast-paced, results-driven environment where your leadership will directly impact team success and business growth. You'll have the opportunity to coach and develop high-performing sales advisors while helping shape the future of our broadband operation. The Role You'll lead and motivate a team of broadband sales agents to achieve and exceed performance targets. You'll monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre environment. Key Responsibilities Lead, coach, and motivate a team of Broadband Sales Advisors to achieve sales targets and KPIs. Monitor individual and team performance through regular reporting and performance reviews. Deliver effective coaching, feedback, and development plans to improve performance and engagement. Ensure all sales activities are compliant with company policies and regulatory requirements. Manage attendance, conduct, and performance issues in line with company procedures. Analyse sales data and identify opportunities to improve conversion rates and productivity. Work closely with senior management to drive continuous improvement initiatives. Support training of new team members. Foster a positive, high-performance culture focused on delivering excellent customer outcomes. Skills & Experience Essential: Previous experience managing a Broadband Sales Team within a contact centre environment. Proven ability to lead, motivate, and develop high-performing sales advisors. Strong understanding of sales KPIs, performance management, and coaching techniques. Excellent communication and leadership skills. Analytical mindset with the ability to interpret data and implement performance improvements. Ability to manage multiple priorities in a fast-paced environment. Strong organisational skills and a proactive approach to problem-solving. What We Offer Competitive salary 25 days holiday (plus bank holidays), plus an extra day per year of service Career progression opportunities Ongoing training and support Company pension Wellness & Wellbeing programme MEX Rewards Christmas and New Year shutdown On-site parking Equal Opportunities Money Expert is committed to creating an inclusive workplace and welcomes applications from all backgrounds. Ready to Join Us? If you're an experienced Broadband Sales Team Manager looking for your next challenge and want to join a growing, ambitious business, click Apply Now. TPBN1_UKTJ

Broadband Manager Location: Chester Job Type: Full-Time Salary: £30,000 + OTE Bonus of £13,500£15,000 per year Money Expert is an independent comparison business looking for an experienced Broadband Manager to lead our Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement. Why Join Us? Join a fast-paced, results-driven environment where your leadership will directly impact team success and business growth. You'll have the opportunity to coach and develop high-performing sales advisors while helping shape the future of our broadband operation. The Role You'll lead and motivate a team of broadband sales agents to achieve and exceed performance targets. You'll monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre environment. Key Responsibilities Lead, coach, and motivate a team of Broadband Sales Advisors to achieve sales targets and KPIs. Monitor individual and team performance through regular reporting and performance reviews. Deliver effective coaching, feedback, and development plans to improve performance and engagement. Ensure all sales activities are compliant with company policies and regulatory requirements. Manage attendance, conduct, and performance issues in line with company procedures. Analyse sales data and identify opportunities to improve conversion rates and productivity. Work closely with senior management to drive continuous improvement initiatives. Support training of new team members. Foster a positive, high-performance culture focused on delivering excellent customer outcomes. Skills & Experience Essential: Previous experience managing a Broadband Sales Team within a contact centre environment. Proven ability to lead, motivate, and develop high-performing sales advisors. Strong understanding of sales KPIs, performance management, and coaching techniques. Excellent communication and leadership skills. Analytical mindset with the ability to interpret data and implement performance improvements. Ability to manage multiple priorities in a fast-paced environment. Strong organisational skills and a proactive approach to problem-solving. What We Offer Competitive salary 25 days holiday (plus bank holidays), plus an extra day per year of service Career progression opportunities Ongoing training and support Company pension Wellness & Wellbeing programme MEX Rewards Christmas and New Year shutdown On-site parking Equal Opportunities Money Expert is committed to creating an inclusive workplace and welcomes applications from all backgrounds. Ready to Join Us? If you're an experienced Broadband Sales Team Manager looking for your next challenge and want to join a growing, ambitious business, click Apply Now. TPBN1_UKTJ

Job Description Broadband Telesales Manager Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Location: ChesterJob Type: Full-TimeSalary: £30,000 + OTE Bonus of £13,500£15,000 per year Money Expert is an independent comparison business looking for an experienced Broadband Telesales Manager to lead our Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement. Why Join Us? Join a fast-paced, results-driven environment where your leadership will directly impact team success and business growth. You'll have the opportunity to coach and develop high-performing sales advisors while helping shape the future of our broadband operation. The Role You'll lead and motivate a team of broadband sales agents to achieve and exceed performance targets. You'll monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre environment. Key Responsibilities • Lead, coach, and motivate a team of Broadband Sales Advisors to achieve sales targets and KPIs. Monitor individual and team performance through regular reporting and performance reviews. Deliver effective coaching, feedback, and development plans to improve performance and engagement. Ensure all sales activities are compliant with company policies and regulatory requirements. Manage attendance, conduct, and performance issues in line with company procedures. Analyse sales data and identify opportunities to improve conversion rates and productivity. Work closely with senior management to drive continuous improvement initiatives. Support training of new team members. Foster a positive, high-performance culture focused on delivering excellent customer outcomes. Skills & Experience • Essential: Previous experience managing a Broadband Sales Team within a contact centre environment. Proven ability to lead, motivate, and develop high-performing sales advisors. Strong understanding of sales KPIs, performance management, and coaching techniques. Excellent communication and leadership skills. Analytical mindset with the ability to interpret data and implement performance improvements. Ability to manage multiple priorities in a fast-paced environment. Strong organisational skills and a proactive approach to problem-solving. xrnqpay What We Offer • Competitive salary 25 days holiday (plus bank holidays), plus an extra day per year of service Career progression opportunities Ongoing training and support Company pension Wellness & Wellbeing programme MEX Rewards Christmas and New Year shutdown On-site parking Equal Opportunities Money Expert is committed to creating an inclusive workplace and welcomes applications from all backgrounds. Ready to Join Us? If you're an experienced Broadband Sales Team Manager looking for your next challenge and want to join a growing, ambitious business, click Apply Now.

Senior Loyalty Manager Apply fast, check the full description by scrolling below to find out the full requirements for this role. Competitive Salary + Bonus + Benefits Zachary Daniels Recruitment is delighted to be partnering with a retail brand based in the Northwest looking to recruit an exceptional Senior Loyalty Manager. This is a rare opportunity to shape the future of customer loyalty for a household name with millions of customers across the UK. As the business continues to invest in digital transformation and ecommerce growth, loyalty has become a key strategic priority, making this one of the most influential customer marketing roles within the organisation. You'll take ownership of the online loyalty strategy, developing and evolving a proposition that drives customer retention, frequency and lifetime value. Working across ecommerce, CRM, digital, product and commercial teams, you'll ensure loyalty is embedded throughout the customer journey while delivering measurable commercial results. This is a highly visible role where you'll influence senior stakeholders, shape future investment and use customer insight to deliver a best-in-class loyalty programme that creates genuine value for both customers and the business. Key Responsibilities · Own and develop the online loyalty strategy, creating a market-leading proposition that drives customer engagement, retention and long-term value. · Deliver commercial growth by analysing programme performance, identifying new opportunities and optimising loyalty initiatives through continuous testing and innovation. · Partner with ecommerce, product, UX and CRO teams to embed loyalty throughout the digital customer journey and enhance the online experience. · Use customer insight, segmentation and first-party data to deliver more personalised experiences and improve customer lifetime value. · Build strong relationships with senior stakeholders across the business, influencing strategy and ensuring loyalty supports wider commercial objectives. · Lead relationships with external technology partners and suppliers, ensuring platforms and capabilities continue to evolve with customer needs. · Monitor market trends and competitor activity, identifying opportunities to strengthen the loyalty proposition and maintain a competitive advantage. We're looking for an experienced loyalty professional with a strong commercial mindset and a proven track record of developing successful customer loyalty strategies. You'll be confident using customer insight and data to inform decision-making, influencing senior stakeholders and delivering measurable business results. Experience within ecommerce, retail, FMCG or customer-led businesses would be highly advantageous. In return, you'll join a top leading brand offering genuine career progression, the opportunity to influence strategic business decisions and the chance to shape the future of customer loyalty at scale. xrnqpay If you're ready to take ownership of a high-profile loyalty programme and make a real commercial impact within a market-leading business, we'd love to hear from you. Zachary Daniels Recruitment is proud to be partnering with our client on this exciting appointment. BH36645

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. We understand that success is achieved through our people, and we are searching for a Senior Loyalty Manager to join our growing business. Purpose of the role: The Senior Loyalty Manager is accountable for defining and leading Iceland Foods online loyalty strategy, driving customer retention, frequency and lifetime value. This role owns the end-to-end online loyalty proposition, ensuring it delivers tangible commercial growth, deepens customer relationships and differentiates Icelands online offer in a highly competitive grocery market. Key Responsibilities: Online Loyalty Strategy & Proposition Define and own the online loyalty vision and roadmap for Iceland Lead the evolution of the loyalty proposition Ensure the loyalty offer is distinctive and commercially viable Translate business strategy into clear loyalty priorities Commercial Ownership & Performance Own loyalty performance including retention, frequency and CLV Manage loyalty business cases and forecasting Identify incremental revenue and margin opportunities Optimise programme economics through test-and-learn Ecommerce & Customer Experience Embed loyalty across online customer journeys Work with CRO, UX and product teams Use loyalty to support wider ecommerce growth initiatives Data, Insight & Personalisation Leverage first-party data for segmentation and targeting Partner with CRM and insight teams Champion experimentation and data-led decisions Cross-Functional Leadership Act as the senior loyalty lead across the business Influence senior stakeholders Manage technology partners and suppliers Skills & Experience Essential Extensive experience managing a loyalty proposition. xrnqpay Strong commercial and analytical capability Deep understanding of ecommerce customer journeys Experience influencing senior stakeholders Desirable Grocery or FMCG ecommerce experience Experience launching or transforming loyalty programmes Knowledge of CRM and loyalty platforms What Success Looks Like Improved customer retention, frequency and lifetime value across online and instore. Clear commercial ROI from loyalty initiatives Loyalty embedded across the customer journey Strong internal alignment around loyalty as a growth lever Benefits and rewards: Best Place to Work 2026 Supportive and collaborative team Healthcare and cash back plans 15% discount in our stores and 30% discount in our group restaurants Partner discounts Subsidised on site restaurant and Costa (Head Office) Mental, physical and financial wellbeing support

Broadband Sales Team Manager Is this your next job Read the full description below to find out, and do not hesitate to make an application. Location: Chester Job Type: Full-Time Salary: £30,000 + OTE Bonus of £13,500£15,000 per year Money Expert is an independent comparison business looking for an experienced Broadband Sales Team Manager to lead our Broadband Sales Team. Reporting to the Head of Sales, you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement. Why Join Us? Join a fast-paced, results-driven environment where your leadership will directly impact team success and business growth. You'll have the opportunity to coach and develop high-performing sales advisors while helping shape the future of our broadband operation. The Role You'll lead and motivate a team of broadband sales agents to achieve and exceed performance targets. You'll monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre environment. Key Responsibilities Lead, coach, and motivate a team of Broadband Sales Advisors to achieve sales targets and KPIs. Monitor individual and team performance through regular reporting and performance reviews. Deliver effective coaching, feedback, and development plans to improve performance and engagement. Ensure all sales activities are compliant with company policies and regulatory requirements. Manage attendance, conduct, and performance issues in line with company procedures. Analyse sales data and identify opportunities to improve conversion rates and productivity. Work closely with senior management to drive continuous improvement initiatives. Support training of new team members. Foster a positive, high-performance culture focused on delivering excellent customer outcomes. Skills & Experience Essential: Previous experience managing a Broadband Sales Team within a contact centre environment. Proven ability to lead, motivate, and develop high-performing sales advisors. Strong understanding of sales KPIs, performance management, and coaching techniques. Excellent communication and leadership skills. Analytical mindset with the ability to interpret data and implement performance improvements. Ability to manage multiple priorities in a fast-paced environment. Strong organisational skills and a proactive approach to problem-solving. xsngvjr What We Offer Competitive salary 25 days holiday (plus bank holidays), plus an extra day per year of service Career progression opportunities Ongoing training and support Company pension Wellness & Wellbeing programme MEX Rewards Christmas and New Year shutdown On-site parking Equal Opportunities Money Expert is committed to creating an inclusive workplace and welcomes applications from all backgrounds. Ready to Join Us? If you're an experienced Broadband Sales Team Manager looking for your next challenge and want to join a growing, ambitious business, click Apply Now.

We are seeking an experienced Senior Project Manager to support the delivery of a major water infrastructure programme across the North Wales and Chester region as part of AMP8 investment. This is an excellent opportunity to play a key role in delivering long-term infrastructure improvements that will have a lasting impact on regional utilities networks. Working within a collaborative and technically driven environment, you will lead project delivery across key infrastructure workstreams, managing programme performance, stakeholder engagement, and NEC contract administration throughout the project lifecycle. The Role As Senior Project Manager, you will play a key role in leading and coordinating infrastructure projects from inception through to delivery. You will work closely with clients, contractors, and multidisciplinary teams to ensure projects are delivered safely, efficiently, and commercially successfully. The role offers a hybrid working arrangement, with a mix of site presence, office collaboration, and remote flexibility. Key Responsibilities • Lead the successful delivery of major infrastructure projects within a regulated environment, • Manage programme performance across scope, cost, risk, and schedule, • Administer and manage NEC contracts effectively, • Coordinate multidisciplinary project teams and external stakeholders, • Support client engagement and maintain strong working relationships, • Drive project governance, reporting, and commercial performance, • Ensure projects are delivered in line with safety, quality, and compliance standards About You We are looking for an experienced project professional with a strong infrastructure background and proven experience operating within complex delivery environments. Essential: • Strong Project Management experience within infrastructure or major capital projects, • Excellent working knowledge of NEC contracts, • Experience managing multiple stakeholders and delivery partners, • Strong commercial awareness and programme management capability, • Ability to lead projects through full lifecycle delivery Desirable: • Utilities or water sector experience, • Previous experience working on AMP programmes, • Professional qualifications or chartership (APM, RICS, ICE, etc.) What’s on Offer • Opportunity to work on a high-profile AMP8 infrastructure programme, • Hybrid and flexible working environment, • Long-term project pipeline and career progression opportunities, • Collaborative consultancy culture with exposure to major UK infrastructure projects, • Competitive salary and benefits package

We are recruiting for an exciting opportunity with a major UK retail business looking to appoint a Senior Loyalty Manager to lead and develop its online customer loyalty strategy. This is a highly influential role with ownership of the end-to-end online loyalty proposition, focused on increasing customer retention, purchase frequency and customer lifetime value. The successful candidate will combine strong loyalty and CRM expertise with commercial and ecommerce experience, using customer data and insight to develop a loyalty proposition that delivers measurable growth. You will work closely with senior stakeholders and teams across Ecommerce, CRM, Digital Product, Customer Insight, UX and CRO. The Role As Senior Loyalty Manager, you will: • Define and own the online loyalty strategy, vision and roadmap, • Lead the continued development and evolution of the customer loyalty proposition, • Drive improvements in customer retention, frequency and lifetime value, • Identify opportunities to generate incremental revenue and margin through loyalty, • Own loyalty performance, commercial business cases and forecasting, • Develop a structured test-and-learn approach to improve programme performance, • Embed loyalty throughout the ecommerce customer journey, • Work closely with Ecommerce, CRO, UX and Product teams to improve the customer experience, • Use first-party customer data to develop effective segmentation, targeting and personalisation, • Partner with CRM and Customer Insight teams to turn data into commercially actionable initiatives, • Champion experimentation and data-led decision making, • Act as the senior loyalty specialist and advocate across the organisation, • Present strategy, performance and opportunities to senior stakeholders, • Manage relationships with external loyalty technology partners and suppliers About You We are particularly interested in speaking with candidates who have: • Significant experience managing or developing a customer loyalty proposition, • Strong commercial and analytical capability, • A demonstrable track record of improving retention, frequency, engagement or customer lifetime value, • Strong understanding of ecommerce and digital customer journeys, • Experience using customer data and insight to drive segmentation and personalisation, • The ability to build robust commercial cases and demonstrate ROI, • Strong stakeholder management skills with experience influencing at a senior level, • Experience working collaboratively across CRM, Ecommerce, Digital, Product, UX and Insight functions Experience within grocery, retail, FMCG or another high-frequency consumer environment would be particularly advantageous. We would also be keen to hear from candidates who have been involved in the launch, transformation or significant development of a loyalty programme and those with knowledge of CRM and loyalty technology platforms. Why Apply? This is an opportunity to take genuine ownership of loyalty strategy within a large, established UK consumer business where customer loyalty is viewed as a key driver of future ecommerce growth. Rather than simply managing campaigns, you will have the opportunity to shape the overall proposition, influence senior stakeholders and deliver initiatives with clear commercial impact. Benefits include: • Excellent company culture and supportive working environment, • Healthcare and cashback plans, • Generous employee retail discounts, • Additional partner discounts, • Subsidised onsite restaurant and Costa at Head Office, • Mental, physical and financial wellbeing support, • Excellent opportunity to influence a high-profile customer growth strategy If you are an experienced Loyalty Manager, Senior Loyalty Manager, CRM & Loyalty Manager or Customer Retention specialist looking for a role with genuine strategic ownership, we would be keen to hear from you

Senior Loyalty Manager Competitive Salary + Bonus + Benefits Zachary Daniels Recruitment is delighted to be partnering with a retail brand based in the Northwest looking to recruit an exceptional Senior Loyalty Manager. This is a rare opportunity to shape the future of customer loyalty for a household name with millions of customers across the UK. As the business continues to invest in digital transformation and ecommerce growth, loyalty has become a key strategic priority, making this one of the most influential customer marketing roles within the organisation. You'll take ownership of the online loyalty strategy, developing and evolving a proposition that drives customer retention, frequency and lifetime value. Working across ecommerce, CRM, digital, product and commercial teams, you'll ensure loyalty is embedded throughout the customer journey while delivering measurable commercial results. This is a highly visible role where you'll influence senior stakeholders, shape future investment and use customer insight to deliver a best-in-class loyalty programme that creates genuine value for both customers and the business. Key Responsibilities · Own and develop the online loyalty strategy, creating a market-leading proposition that drives customer engagement, retention and long-term value. · Deliver commercial growth by analysing programme performance, identifying new opportunities and optimising loyalty initiatives through continuous testing and innovation. · Partner with ecommerce, product, UX and CRO teams to embed loyalty throughout the digital customer journey and enhance the online experience. · Use customer insight, segmentation and first-party data to deliver more personalised experiences and improve customer lifetime value. · Build strong relationships with senior stakeholders across the business, influencing strategy and ensuring loyalty supports wider commercial objectives. · Lead relationships with external technology partners and suppliers, ensuring platforms and capabilities continue to evolve with customer needs. · Monitor market trends and competitor activity, identifying opportunities to strengthen the loyalty proposition and maintain a competitive advantage. We're looking for an experienced loyalty professional with a strong commercial mindset and a proven track record of developing successful customer loyalty strategies. You'll be confident using customer insight and data to inform decision-making, influencing senior stakeholders and delivering measurable business results. Experience within ecommerce, retail, FMCG or customer-led businesses would be highly advantageous. In return, you'll join a top leading brand offering genuine career progression, the opportunity to influence strategic business decisions and the chance to shape the future of customer loyalty at scale. If you're ready to take ownership of a high-profile loyalty programme and make a real commercial impact within a market-leading business, we'd love to hear from you. Zachary Daniels Recruitment is proud to be partnering with our client on this exciting appointment. BH36645

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