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Consultant/Senior Consultant – Service Designer. Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a. Lead end-to-end service design projects with visible, lasting impact.

Producing service artefacts including service maps, blueprints, user journeys and operating models. Mapping and designing end-to-end services across digital, operational and organisational touchpoints. Leading service discovery and shaping phases alongside product, research, design and delivery team

As a Senior Service Experience Designer, you will collaborate closely with multidisciplinary teams to design and deliver user‑centred services that meet both user needs and business objectives. Proven experience as a service designer, ideally within complex environments such as public services or

Proven experience as a Service Designer in digital delivery. Service Designer (Government) - UK/Remote - £500/Day Outside IR35. Strong understanding of user‑centred design, systems thinking, and service design methods.

Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Strong practical application of service design methods and tools across complex services.

Service DesignerMy Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organis

What will I be doing?Lead end-to-end service design across complex, AI-enabled services spanning digital channels, assisted journeys and internal operationsReimagine and evolve services where automation or AI can simplify journeys, improve outcomes or enable new service modelsCreate and own service

A leading media and entertainment company is seeking a Lead Service Designer to enhance customer experience through innovative service design methodologies. Candidates should have strong experience in stakeholder engagement, service blueprinting, and utilizing analytics tools like Usertesting and Ad

We are looking for a Senior Service Designer to join our team and help shape services that make a real difference to people’s lives during times of crisis. As a Senior Service Designer, you will lead the design and improvement of services that support people affected by emergencies and disasters.

A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys in a hybrid role based in either Osterley or Leeds. You will lead teams to improve service design across digital products, collaborating with cross-functional leaders to deliver effective service

Researching and documenting current state services and experiences, and prototyping future state services. Senior Service Designer (12‑Month FTC). As a Senior Service Designer, your role will include:.

A leading digital consultancy is looking for a Senior / Lead Service Designer to join a UK government programme. This fully remote role will involve reimagining public services, leading design processes, and collaborating with cross-functional teams. Experience in service design and a strong communi

Reporting into the Senior Manager for Service Design, the Service Designer will create the future product, technology, and connected services portfolio across multiple regions. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both

If you're an experienced Service Designer with a passion for improving public services and a track record in major transformation environments, we'd love to hear from you. Service Designer within UK central government. Service Designer - Central Government.

A humanitarian organization in the United Kingdom is seeking a Senior Service Designer to shape services that support individuals during emergencies. Responsibilities include leading design processes, conducting user research, and collaborating with teams to enhance services. Candidates should have

A national prosecuting authority in the UK is seeking a Lead Interaction Designer to shape the design vision for user-centered and accessible services. The role involves managing the design of complex services, ensuring compliance with government standards and developing new design patterns.

Deep, hands‑on experience delivering service design across a broad range of complex initiatives, with exposure to multiple service contexts and domains. Reimagine and evolve services where automation or AI can simplify journeys, improve outcomes or enable new service models. Lead end‑to‑end se

A healthcare service provider in Greater London is seeking a Service Designer to enhance its service offerings. The role focuses on designing and implementing end-to-end services that ensure value for patients and customers while promoting continuous improvement.

Candidates should have a proven track record in service design and be skilled in journey mapping and service blueprinting. A leading media and entertainment brand in the UK seeks a Lead Service Designer to lead the design of customer journeys across digital platforms. The role involves collaborating

A leading IT consulting firm in the UK is seeking a Senior Service Designer.

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. You will design interventions that create a cohesive and branded experience, even when services are delivered by

A government department is seeking a Service Designer for a 3-month contract based mostly remote with some travel to offices in London, York, or Glasgow.

A leading design agency is seeking a Senior Service Designer for a fixed-term role. The role involves designing a complex end-to-end service, emphasizing stakeholder relations and experience in both digital and non-digital applications. Ideal candidates should have a broad toolkit for service design

Track record of leading service design and delivering impactful service design outcomes across large‑scale digital products, services, and operations. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet custo

A government services provider is seeking a mid-senior level SC Cleared Service Designer for a contract role supporting a UK Central Government department. The position involves leading service design across various public sector environments, including the creation of service blueprints and facilit

You’ll help design services for users who are digitally or financially excluded, including people who are unbanked, don’t use cards, can’t access online services, or distrust financial institutions. Strong experience as a Service Designer. We’re hiring an experienced Service Design contracto

In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end‑to‑end services from strategy to implementation. You’ll lead service design activities from framing challenges and conducting user research to mapping end‑to‑end journeys and develo

A leading global technology firm in the UK is looking for a Lead Service Designer with over 8 years of experience in service design. Responsibilities include shaping strategy, supporting business growth, and advocating for service design.

Job title: Lead Service Designer. Strong hands‑on experience in discovery research, synthesis, systems mapping, and service blueprinting. A portfolio or case studies demonstrating practical application of service design to solve real business problems.

Identifying, developing and using best practice and standards to design services consistent with the rest of government and the Home Office. Collaborating within a multidisciplinary team on large, complex services by facilitating the design process, participating in research activities, workshops an

A world-leading organization is seeking a Service Designer for a 6-month remote contract, with up to 1 day per month onsite in London. The role involves reviewing end-to-end service journeys, managing service design projects, and engaging with stakeholders to ensure successful outcomes.

A leading consultancy in the UK is seeking a mid-senior level Service Designer. You will map and design end-to-end services, work with users and stakeholders, and create various service artefacts. The ideal candidate has strong experience in service design within complex organisations, possesses exc

Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a. Lead end-to-end service design projects with visible, lasting impact. Use journey mapping, blueprints & prototyping to create smarter services.

As a Senior Service Designer, you’ll work within our team of designers, researchers and strategists from diverse backgrounds who work across all areas of the organisation. Job Description**JOB TITLE: Senior Service Designer (12-Month FTC)LOCATION: London SALARY: £90,440 - £106,400

Proven record in service design projects, including journey mapping, service blueprinting, and storyboarding. We’re looking for an experienced Service Designer to shape customer experiences across channels. Solid hands‑on experience in roles such as Senior or Lead Service designer or a related f

A leading management consulting firm is seeking multiple remote Service Designers to deliver innovative digital solutions for public sector clients.

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. This role involves enhancing customer experience and service design capabilities, collaborating with various teams to deliver innovative solutions. Ideal candidates will have a strong background in service

You will take ownership of service design activity across one or more services, shaping end-to-end experiences that meet user needs, business objectives, and government standards. SC Cleared Service Designer (Mid-Senior) - Central Government (Contract). Strong experience operating as a Service Desig

A utility services provider in Greater London is seeking a Lead Service Designer to enhance customer experience. You'll oversee the customer lifecycle while creating impactful service strategies and mentoring fellow designers. The role demands strong UX design skills with a focus on comprehensive se

A global consumer organization in Greater London is seeking a Service Designer to enhance user experience through innovative service design. You will work collaboratively with cross-functional teams to create compelling services impacting millions. Candidates should have experience in Service Design

Degree in UX or relevant subject and/or solid experience in a Service Designer position. We have a great opportunity for a Service Designer to join the team. Work independently to manage service design projects and problem statements while contributing to the broader Service Design team.

Join our Business Banking team as a Senior Service Designer, where will be responsible for designing end-to-end service journeys that help users achieve their goals. To be successful as a Senior Service Designer, you should have:. Be accountable for producing and maintaining service blueprints, cust

As a Senior Service Designer at Netcompany you will deliver high‑profile digital products and services for some of the UK’s largest companies and public‑sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital

A global technology and consulting firm in the United Kingdom is seeking a Lead Service Designer with over 8 years of experience. The ideal candidate will demonstrate a depth in service design methods and have the ability to mentor others.

User‑Centred Service Design - Design and prototype end‑to‑end services, ensuring usability, accessibility, and efficiency. Proven experience in Service Design, with a strong portfolio of successful end‑to‑end service improvements. Do you want to be part of a team winning some of the most e

A dynamic consulting firm is seeking a Lead Service Designer to join their team in London. Ideal candidates will have a portfolio demonstrating their ability to solve real business problems through practical application of service design. This role requires over 12 years of experience in service des

A leading public sector consultancy is seeking a Senior Service Designer to support a major digital transformation programme. Applicants must have proven service design expertise, experience in Agile and ITIL, and strong leadership and stakeholder engagement skills. This role involves leading servic

Design: using empathic and user-centred design practices, responsible for designing and developing solutions for new or existing products and services, considering business vision, values, product strategy whilst delivering exceptional customer experiences, from generating concepts to creating user