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Cross-Channel Marketing Officer We are looking for an enthusiastic and motivated individual to join the Communications team. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: CE393 Cross-Channel Marketing Officer Location: Homebased, UK. However occasional travel will be required as part of this role, this may include team meetings or other work-related meetings Hours: 35 hours per week Salary: Circa £30,000 (inner London weighting £3,950 per annum or outer London weighting £2,457.00 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 22 March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 30 March 2026 The Role Reporting to the Cross-Channel Marketing Manager, the Cross-Channel Marketing Officer will design and deliver digital communication strategies across email and SMS, helping to maximise supporter engagement, retention, loyalty and income. This role will play a vital part in building seamless supporter and customer journeys that strengthen relationships, enhance experiences, and deliver measurable results. Key responsibilities include: Plan, implement, and deliver targeted email and SMS campaigns and automated journeys to maximise income, steward events, provide beneficiary support, inspire actions, and increase retention. Creating, editing and optimising digital communications. Supporting colleagues by providing training, sharing best practice, and offering expert advice. Ensuring digital communications are aligned across all online and offline touchpoints. Monitoring and reporting on campaign performance using analytics tools, providing insights and recommendations for continuous optimisation. Staying up to date with digital marketing practices, sector trends and competitor activity, using insights to enhance campaign effectiveness. Working closely with the Cross-Channel Marketing Manager and key stakeholders to ensure consistent messaging and impactful content creation. Continuously testing and refining journeys, content and engagement strategies to improve supporter and customer experience and increase lifetime value. This role requires some travel for team away days. Candidates must be able to demonstrate how they can meet this requirement of the role. About You You will have experience of: Testing, optimisation, and automation to improve communications effectiveness. Using AI tools to enhance customer engagement, such as content generation, predictive analytics, or automation. Using an email platform. Desirable experience using Dot Digital. Using analytics tools and analysing data to inform decision-making. Evaluating the successes and providing recommendations of email, SMS and paid digital campaigns using Google Analytics and social media monitoring tools. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It’s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. You may also have experience in areas such as Communications, Direct Marketing, Digital Marketing, Marketing and Engagement, Communications and Engagement, Digital Engagement, Communications Officer, Direct Marketing Officer, Digital Marketing Officer, Marketing and Engagement Officer, Communications and Engagement Officer, Digital Engagement Officer. #INDNFP Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People

Job Description** Our local government clients in Thamesmead, Greater London, are seeking a Technical Administration Officer to provide technical clerical, administrative, and IT support for the housing asset management service. This role is essential for facilitating effective service delivery to residents and corporate clients. Responsibilities • Perform a variety of general office administrative support tasks, including maintaining and managing diaries, preparing agendas, arranging meetings, and taking accurate, technical minutes as directed., • Collate relevant documentation, ensure timely production and distribution, and follow up on actions where necessary. Qualifications – Essential • GCSE (or equivalent) in English Language and Mathematics., • NVQ Level 4 qualification or equivalent experience., • Advanced skills in Microsoft Office, including Word, Excel, Outlook, Social Media, and CRM systems. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: • Experience in collecting technical data and performance indicators, ensuring records are accurate and up-to-date., • Recent experience in accurately inputting, interrogating, updating, and monitoring data for administrative and IT systems., • Ability to handle technical service inquiries from the public, contractors, consultants, other departments, external bodies, and stakeholders, ensuring the right information is forwarded to the relevant officer when necessary., • Experience in recording complaints, closely monitoring them, and taking action to ensure the service meets response criteria., • Familiarity with the preparation and administration of all aspects of tender documentation, including packaging, sending, and receiving tenders in accordance with established orders and procedures., • Experience in recording and managing the receipt and issuance of keys and fobs, ordering keys as needed, and assisting with property access., • Ability to actively participate in identifying technical and customer-focused improvements in service delivery and support the training of other team members as required., • Commitment to customer care and excellent service delivery., • Carry out all duties with consideration for health and safety regulations and legislation, equal opportunities, customer care policies, and the new technology agreement., • Willingness to undertake additional work related to the level and nature of the post holder's responsibilities to ensure the continued efficient operation of the service. Compliance Requirements • 3 Years of References, • Willingness to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment business for this vacancy. We are committed to fostering an inclusive environment that values diversity and equal opportunity in the workplace

Marketing Administrator Hybrid - 4 Days in Office, 1 Day at Home £28,000 - £32,000 Permanent, Full Time 9am - 5:30pm City of London Are you a self-motivated marketing enthusiast looking to make your mark in the financial services industry? We are seeking a dynamic Marketing Administrator! If you have a flair for digital marketing, a keen eye for detail, and a passion for creating engaging content, this might be the perfect opportunity for you! Why work for this company? Interesting and challenging work in a dynamic environment. Ongoing training and opportunities for professional development. A competitive salary with strong long-term career prospects. A supportive and friendly working culture. Hybrid working! CycleScheme, TechScheme and Retail Discounts Season Ticket Loans Ful Benefits List - Shared with successful candidates Duties: Manage and update website content, including the creation of engaging sales webpages. Maintain a strong and consistent digital brand presence across our website, email campaigns, and social media channels. Develop, update, and manage a comprehensive suite of corporate marketing materials. Create, coordinate, and manage corporate and sales social media content, planning, scheduling, and monitoring performance to boost audience engagement. Contribute innovative ideas to enhance our digital channels and overall marketing strategy. Conduct regular audits of digital platforms and competitor activity to stay ahead of the game. Design, produce, and coordinate our quarterly newsletter. organise and support marketing and client networking events. Collaborate with project managers to develop briefs and research industry publications for targeted campaigns. Design and execute impactful email marketing campaigns. Handle general marketing administration, including updating team CVs and CRMs. Prepare and update presentations for client pitches. Requirements: Previous experience within a Marketing related role. Proven experience using Canva and WordPress; familiarity with Dreamweaver and basic HTML skills is a plus. Strong written and verbal communication skills with excellent drafting ability to ensure all documentation is accurate and suitable for external review. High level of computer literacy, including proficiency in Microsoft Outlook, Excel, and Word. Ability to work effectively and collaboratively as part of a team. Demonstrated initiative and confidence to make decisions and solve problems independently when appropriate. Willingness to share knowledge and best practises to improve team efficiency. Strong work ethic, reliability, and excellent time management skills. If you're ready to bring your skills to a vibrant team and contribute to exciting marketing initiatives in the financial sector, we want to hear from you! Apply today and take the next step in your career with us! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Marketing Assistant Hybrid - 4 Days in Office, 1 Day at Home £28,000 - £32,000 Permanent, Full Time 9am - 5:30pm City of London Are you a self-motivated marketing enthusiast looking to make your mark in the financial services industry? We are seeking a dynamic Marketing Administrator! If you have a flair for digital marketing, a keen eye for detail, and a passion for creating engaging content, this might be the perfect opportunity for you! Why work for this company? Interesting and challenging work in a dynamic environment. Ongoing training and opportunities for professional development. A competitive salary with strong long-term career prospects. A supportive and friendly working culture. Hybrid working! CycleScheme, TechScheme and Retail Discounts Season Ticket Loans Ful Benefits List - Shared with successful candidates Duties: Manage and update website content, including the creation of engaging sales webpages. Maintain a strong and consistent digital brand presence across our website, email campaigns, and social media channels. Develop, update, and manage a comprehensive suite of corporate marketing materials. Create, coordinate, and manage corporate and sales social media content, planning, scheduling, and monitoring performance to boost audience engagement. Contribute innovative ideas to enhance our digital channels and overall marketing strategy. Conduct regular audits of digital platforms and competitor activity to stay ahead of the game. Design, produce, and coordinate our quarterly newsletter. organise and support marketing and client networking events. Collaborate with project managers to develop briefs and research industry publications for targeted campaigns. Design and execute impactful email marketing campaigns. Handle general marketing administration, including updating team CVs and CRMs. Prepare and update presentations for client pitches. Requirements: Previous experience within a Marketing related role. Proven experience using Canva and WordPress; familiarity with Dreamweaver and basic HTML skills is a plus. Strong written and verbal communication skills with excellent drafting ability to ensure all documentation is accurate and suitable for external review. High level of computer literacy, including proficiency in Microsoft Outlook, Excel, and Word. Ability to work effectively and collaboratively as part of a team. Demonstrated initiative and confidence to make decisions and solve problems independently when appropriate. Willingness to share knowledge and best practises to improve team efficiency. Strong work ethic, reliability, and excellent time management skills. If you're ready to bring your skills to a vibrant team and contribute to exciting marketing initiatives in the financial sector, we want to hear from you! Apply today and take the next step in your career with us! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Office & Marketing Administrator The role of Office & Marketing Administrator is important to the smooth running of the office and successful execution of the Company’s growth plan. You are the central hub of the Harrow Office and will possess excellent customer service skills, be friendly, calm, approachable, flexible, hard working with excellent communication skills. You can expect to support the team with day-to-day administration, from the complex to the very routine tasks, deliver first class service always, office protocols/procedures compliance, support with company digital marketing, whilst effectively supporting the HSL as his PA. Hours: Monday to Friday 9am to 6pm, alternate Saturdays 9am to 1pm (time given in lieu for Saturdays) Location: Based at Harrow Office, HA2 Office Administrator Duties include but is not limited to: • To understand the key roles, responsibilities and priorities of the HBD, proactively building strong relationships with each internal and external contact in order to provide a high level support service, and the holder of this role will be required to act as an ambassador for the company at all times,, • To provide PA support to ensure a consistently high standard within the department, including proofreading documents, minute taking, assisting HSL with reports, target monitoring,, • Efficiently addressing all matters within company SLA, keeping all parties informed and maintaining data protection, discretion and client confidentiality always,, • To proactively manage the HSL’s time, ensuring regular catch-up meetings to review and update on diary commitments and key priorities both with internal and external contacts, exercising a high level of judgement on priorities,, • To assist in the preparation and submission of tenders, ensuring all documentation is accurate and thorough. To support with projects, tenders, research, travel and meeting arrangements, events, compiling presentations, bids, etc.,, • To undertake proactive e-mail management, ensuring that urgent emails are promptly picked up, responded and actioned as appropriate,, • To ensure office visitors, callers and stakeholders are promptly and professionally attended,, • To ensure a high standard of administration and provide guidance as appropriate on the production of internal and external documents, compliance checks and legal paperwork with due diligence and attention to detail,, • To identify areas where administration practices could be improved and proactively generate solutions and improved ways of working,, • To oversee the Company’s marketing strategy and implementation, ensuring quality and consistency in line with brand guidelines as well as results driven implementation and supervision of the marketing strategy. Controls on all content creation and brand image on all portals and mediums, online and offline, including image quality, relevance, grammatical accuracy and strategy alignment., • To identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in social media marketing - utilising trends and market research to keep us ahead of the game, • Office administrator: to ensure the smooth running of the office, day to day requirements, petty cash, post, equipment, keys, complaint handling, supplier management and quality control checks,, • To ensure Health & safety compliance, first aid and fire safety compliance, the general health & safety/fire safety and the welfare of colleagues, members and visitors is maintained at all times reporting any hazards to the Operations Director, • Administrative tasks to cover for other colleagues’ absences, when necessary,, • Keeping records of all activity on our software including requests, quotes and call notes,, • To provide first class support and customer service at all times advancing our service standards, • To demonstrate tact and discretion when handling sensitive matters, maintaining strict confidentiality and having a good understanding of GDPR governance and professional boundaries,, • Other such duties as shall reasonably be required as part of the team. Office Administrator Requirements and Skills • Confident communicator with excellent communication and interpersonal skills, • Ability to work as part of a team and individually with ability to multi task and work to deadlines, • Have a passion to work within the property industry and want to make a difference, • Have an inquiring mind and willingness to learn new skills, • Good work ethic – punctual, hardworking and reliable, • Computer literate with good knowledge of Word, Excel and Outlook, • Full driver’s licence essential, • The 4Ps – pride, performance, passion, professionalism Our Promise to You We believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return you’ll receive an excellent benefits package, including a starting basic salary of £26,000, discretionary bonus for meeting KPIs after bi-annual performance reviews, company pension, 28 days’ holiday per year and your birthday off

Description Our local government clients in Enfield, Greater London, the Environment & Communities Department, are looking for an experienced Personal Assistant to provide confidential, high-quality PA, secretarial, and administrative support to Directors and the wider Departmental Management Team. This is a fast-paced role supporting senior leaders, ensuring diaries, correspondence, meetings and key processes run smoothly and professionally. Responsibilities Diary & inbox management for Directors, including scheduling and re-prioritising at short notice. Managing correspondence: scanning/recording, tracking actions, drafting and coordinating responses, obtaining signatures. Handling enquiries via phone/email, including escalation of urgent matters and signposting to the right officer. Organising meetings: agendas, papers, background information, room bookings, visitors, refreshments, travel arrangements. Minute-taking and actions for key meetings (including management team meetings), monitoring action completion and updates. Member and stakeholder support: weekly Member briefings; dealing with member enquiries; chasing responses for MEQs, complaints and FOIs to meet deadlines. Maintaining logs/records for key information (e.g., recruitment forms, resident enquiries, agency extensions) Processing/monitoring admin for Directors' teams as directed (e.g., sickness returns/logs, planned leave, leave approvals via IT system, expenses) Providing cover for other PAs and supporting the Executive Support function as required Always maintaining strict confidentiality. Qualifications – Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level 4 qualification or equivalent experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Proven experience as a PA supporting senior management, including multiple diary/inbox management Strong organisation skills with the ability to plan, prioritise and meet deadlines in a busy environment Confident self-starter who can use initiative to resolve issues promptly Excellent communication skills and ability to build effective working relationships across the organisation and externally Experience dealing professionally with public and external organisation enquiries Strong IT capability across MS Office tools (e.g., Outlook, Word, Excel) Experience in producing accurate minutes and maintaining action logs Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace

Senior Copywriter – Regulatory & Banking (FCA, Consumer Duty, Hootsuite) Financial Services | UK Regulated Environment We are recruiting a Senior Copywriter with strong UK banking regulatory experience to join a regulated financial services organisation. This role combines regulatory content writing, compliance-led communications and social media monitoring within a fast-paced, stakeholder-driven environment. You will write, edit and review FCA-compliant content across banking products and services, ensuring adherence to Consumer Duty, PRA, SMCR, Payment Services Regulations and UK GDPR. Key responsibilities include: • Writing and editing regulatory content, product disclosures, Terms & Conditions, Key Information Documents (KIDs), FAQs and policy documentation, • Translating complex regulatory and legal language into clear, plain English, • Partnering with Compliance, Risk, Legal and Product teams to secure regulator-approved messaging, • Monitoring social channels using Hootsuite or social listening tools to identify customer sentiment, complaints and reputational risk, • Producing compliant promotional and product copy aligned to brand and legal standards, • Managing multiple stakeholders across teams and geographies Required experience: • Proven Senior Copywriter experience within UK banking or financial services, • Strong knowledge of FCA regulations and Consumer Duty, • Hands-on experience producing regulatory documentation and risk disclosures, • Experience with social media monitoring tools (Hootsuite, Brandwatch, Sprinklr), • Comfortable working with compliance and risk frameworks This is a high-impact opportunity for a regulatory-focused copywriter who understands conduct risk, compliance governance and customer communications within a UK regulated environment. Apply now if you have deep FCA knowledge and banking content expertise

PSM Recruitment are seeking a Client Services & Marketing Administrator to join a fast growing successful, data-driven, communications services company based in Orpington, you will play a key role in delivering excellent customer service while supporting a wide range of marketing activities. This is a varied, hands-on role suited to someone who is proactive, highly organised, and eager to develop their skills within a growing business. Key Responsibilities Providing efficient administrative support to the Client Services team and acting as a primary point of contact for visitors and incoming enquiries Maintaining accurate and up-to-date information within the CRM system Updating the company website and ensuring content is engaging and SEO-optimised Planning and executing email marketing campaigns and monitoring response rates Creating, generating, and scheduling content across social media and internal online channels Coordinating the quarterly newsletter, liaising with designers and contributors to ensure deadlines are met Assisting with the creation of company presentations and sales support materials Working collaboratively with marketing specialists to help deliver the overall marketing strategy About You The ideal candidate will have: 1–2 years’ experience in an office-based marketing and/or client services role Excellent copywriting and written communication skills Strong attention to detail and organisational ability Experience creating basic creative assets, including simple graphics and video content Experience coordinating marketing activities or projects The ability to commute to the Orpington office (within approximately one hour) Hours are Monday - Friday 9am - 5.30pm based full - time in the office Salary £25,000 - £28,000 DOE

28-35hrs per week- open to discuss flexible working of these hours Hybrid working with 40% attendance at our London office in Shoreditch. The ASA is the UK’s regulator of advertising across all media, including online. Our work includes taking proactive action against misleading, harmful, offensive or otherwise irresponsible ads and acting on complaints. In short, we make sure ads are legal, decent, honest and truthful. In this role you will join our Data Science team and work on our world-leading Active Ad Monitoring system, which uses AI to proactively monitor online advertising. In 2025 the system captured and processed 60 million ads across social media, search and programmatic display. The ASA uses this intelligence to help regulate ads across high-priority topics like injectable weight-loss medications, green claims companies make to consumers, disclosure of influencer marketing and many more. You will help develop and maintain the tools we use to capture, process, and apply AI models to large datasets of ads within the Active Ad Monitoring system. We’re looking for someone who wants to use their skills and expertise to help shape a safer advertising landscape. Our team mission is to protect UK consumers from adverts that are misleading, cause harm and target those within our society that are the most vulnerable. Working as part of our small agile team you will have the opportunity to own your work end-to-end, seeing directly how the code you write helps protect UK consumers. You will work in a cloud-based environment, primarily in Python, and with a range of industry standard tools such as Snowflake, Docker and Airflow. You will work primarily with unstructured data - namely ads in a variety of formats including images, videos and text from a range of online channels. About you * You may not have been a Data Engineer before but you will have the ability to work with data in Python to a professional standard, and deliver high-quality code that works reliably in a production setting. * You‘ll be working with people from both technical and non-technical backgrounds so you’ll need to be adept at being able to translate complex technical language to non-technical people. * You’ll be impact focused- understanding the problems the ASA faces and prioritising technical solutions that will deliver real impact. * You will need to be curious and ambitious, creatively solving problems that may arise whilst always having an eye on system/process improvements. * You’ll enjoy working with others from different technical disciplines each using your unique expertise to further the work, whilst also developing your own technical knowledge and skills. We are committed to building a workforce that reflects the full diversity of the UK population. We believe that varied perspectives and experiences strengthen our organisation and help us deliver our work more effectively. We welcome applications from people of all backgrounds and identities, and we actively encourage candidates from minority or underrepresented groups to apply. Women are currently under‑represented within data engineering roles, and within our Data Science team. In line with our commitment to equality, diversity and inclusion, we particularly encourage applications from women and others who are under‑represented in this area. Our recruitment process ensures applications are absent of names or any identifiable information which supports our aim of finding the best person for the role based on their skills and experience only. How to apply: If you’re interested in applying for this role, please review the job description below and complete our online application process which includes answering some online questions regarding your motivation for applying for this role and your skills and experience. Closing date: 16th March 2026. Please note we will be reviewing applications as they come in and we reserve the right to close the advert early if we receive a significantly high number of applicants. Please feel free to use AI to enhance your application but not to write it for you. We’re interested to know your thoughts, experiences and ideas. You’ll need to stand up what you’ve told us in your application if you attend an interview, so please make sure we feel the person we’ve met on paper is the person we meet in the room

The Finance team provides finance and budgeting support to staff, managers and members of PCS. The department is about to embark on a digital transformation that will modernise how the Finance department operates for the Union. We are looking for a Head of Finance that will drive and lead this project whilst maintaining continuity of service operation to the union, members and staff and, to join a progressive union that values collaboration, integrity, and social impact. Salary and Location Band 5, London Spine points 21-17 or Regional Spine points 23-19 Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments (pay award pending) PCS Clapham or Regional office Successful candidates for the post of Head of FInance will be able to demonstrate: You are a qualified accountant (ACA, ACCA, ACMA, CIPFA) and or have an MBA with: 5 years proven experience of managing a successful finance team Proven experience in strategic financial leadership Strong knowledge of financial systems, compliance, and reporting Project management and delivery in a financial setting Excellent communication and stakeholder engagement skills Management of internal and external audit processes A commitment to equality, inclusion, and the values of the trade union movement The main duties of the Head of Finance role include: Strong leadership and effective management of the finance team Lead and manage the implementation and optimisation of a new finance system to ensure cost-efficiency through service reviews and technology adoption Deliver strategic financial advice to senior stakeholders Lead the unions financial services, focusing on complex and high-impact areas Support medium and long-term financial planning for the Director of Central Services and Senior Management Team Oversee management accounts, year-end financial reports, and budget cycles Ensure compliance with VAT, Corporation Tax, PAYE, and regulatory reporting (e.g., AR21) Provide accurate financial data and strategic insights to decision-makers Strengthen audit processes and investment oversight Ensure integrity in transaction processing and ledger management Maintain compliance with data protection and service level agreements Support supplier relationship management Excellent people and leadership skills combined with strong analytical skills, and problem solving ability, and an understanding of up-to-date finance technology will all be essential requirements for a successful Head of Finance. Closing date: at 12 midday on Thursday 12 March 2026 Interviews will be held in person at PCS Clapham: Wednesday 25 March 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: HEAD OF FINANCE Ref: 0326 Grade: Band 5, London or Region Salary: London Spine points 21-17 London Starting salary £63,279 p.a. rising to £72,098 p.a. Regional Spine points 23-19 Regional Starting salary £58,877 p.a. rising to £67,689 Location: PCS Clapham (London) or PCS regional offices Purpose of the job: Management and leadership of the PCS Finance Team and the provison of strategic financial advice to the National Executive Committee and other bodies. Responsible for the management of the compilation and production of all management accounts, PCS annual audit, budgets, cash-flow and financial planning reports and annual reports. Responsible for the integrity and completeness of the accounting records, ensuring taxation compliance. To manage the modernisation of PCS finance system and to work with our providers to introduce digital products to support PCS primary financial accounting management system. To engage stakeholders and drive strategic change to optimise the efficiency of the financial operations and contribute towards PCS overall strategic direction of the PCS Union. Responsible to: Director of Central Services Responsible for: Internal Audit & Funding Manager and Finance & Budget Manager Contacts External: PCS members, elected officials and potential members. Employers, Legal, pension and other advisors. TUC, Members of other trade unions and related bodies. Senior Government Officials, Ministers, MPs, pressure groups, campaigning bodies and media, Auditors, financial institutions and Investment Managers. Internal: PCS staff and managers across Regions and Departments Main duties and responsibilities 1.People Management Manage work allocation and workflow, future planning and support for Finance Team and Director of Central Services Motivate and manage individuals and the team as a whole to provide a high standard of service to develop and improve the skills and efficiency of the Finance team Check work standards and maintain consistent quality of delegated tasks Seek to continuously improve the effectiveness and efficiency of the team Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training for the Finance Team Proactively promote diversity and inclusion in line with the wider PCS approach Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies Work effectively with lay officials. Provide advice to and lead relevant committees including the preparation and presentation of reports Deputise for line manager when required 2.Strategy and Advice Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets Provide medium and long term financial planning support to the Director of Central Services and Senior Management team Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints Oversee statistical systems to produce reports and analyse information within the Finance department Monitor and report on issues and initiatives as requested 3 . Strategy and Advice Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets Provide medium and long term financial planning support to the Director of Central Services and Senior Management team Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints Oversee statistical systems to produce reports and analyse information within the Finance department Monitor and report on issues and initiatives as requested 4.Finance Systems Manage the introduction, implementation and continuous monitoring of a new finance system to provide effective budget management at every level of the union Provide detailed financial data and reporting, including management accounts and strategic advice, to the National Executive Committee/Senior Management Team Provide straightforward access to budgets for all budget holders to facilitate better planning and cash flow management Ensure resources are optimised to enable good decision-making across each command area Review and update where necessary current audit processes to ensure compliance with the Trade Union Certification Officer Provide investment oversight, forecasting, and asset management to the Director of Central Services, and produce relevant information to support spending and investment decisions Ensure controls are in place and adhered to, to manage management override risks Maintain professional financial relationships with suppliers and customers 5.Operational Management Oversee and ensure the integrity of the unions transaction processing at all times Ensure all liabilities are recorded, payments made, receipts banked and ledgers managed in line with best practice Ensure all service level agreements are adhered to by the Finance department, and developed where necessary Ensure data protection adherence and finance systems are secure Assist the Director of Central Services in managing relationships with suppliers 6. Group and Branch Funding Oversee PCS work with Special Member Auditors to ensure the completion of union group and branch audit procedures in line with rules and Finance Committee requirements Provide assistance to group and branch treasurers, including training courses Provide reports as required for the Finance Committee Ensure expenses are paid in line with Service Level Agreement requirements 7. Finance Training and good practice Participate in the dissemination of financial knowledge across the union. Organise and participate in periodic financial training programmes for budget-holders, treasurers and members 8. Communication Draft complex communications including briefs, reports, business cases, for internal and external stakeholders Draft papers, policies and regulations in relation to financial management Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc Represent PCS where necessary and liaise with outside professional bodies such as auditors Provide financial information as required by other areas of the Union, in particular treasurers, or other bodies 9. Team Working Proactively promote team working and collaboration Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members Manage and co-ordinate staff on issues arising from new working practises, one off projects, or annual projects such as conference 10.Equality Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination 11.General Contribute to the strategic development of the Unions policy objectives including the PCS planning process At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values Take due and reasonable care of self and others in respect of health and safety at work Participate in appraisal, training and development systems Act in a manner that enhances the work of the PCS and its overall public image In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals Such other duties that may reasonably be required and that are within the level of the responsibility of this post Willing to work outside normal office hours and location on occasion. (e.g. attendance at Annual Delegate Conference) Person Specification: HEAD OF FINANCE Ref: 0326 Date: January 2026 Location: London or Region ESSENTIAL FACTORS QUALIFICATION Qualification in Finance and/or Business Management (ACA,ACCA,ACMA,CIPFA,) and/or MBA with minimum of 5 years' proven management experience in finance EXPERIENCE People management including induction, work allocation, appraisal and conduct Experience of working at strategic management level in finance Management accounts production and compilation of year end accounts, external reports and audit processes Management of payroll and pensions administration Project management and delivery in a financial setting TRAINING (including continuous professional development) Evidence of ongoing training and continuing professional development Commitment to undertake job-related training Commitment to participation in appraisal and development review process Commitment to staff development KNOWLEDGE Management Accountancy Financial management and taxation including VAT, Corporate tax and PAYE compliance Contract and regulatory compliance management Impact and use of Financial Digital and IT applications An understanding of and a commitment to trade unions SKILLS Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences Ability to negotiate and form effective working relationships internally and externally Ability to provide strategic and policy implementation advice and guidance Proficient with Reporting, Data Analytics tools and performance metrics Ability to deliver and adapt financial training to audiences without financial knowledge/expertise OTHER Commitment to the application of Equal Opportunities policies and practices at work Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety) Flexible approach to work and willing to work outside of normal office hours and location on occasions TPBN1_UKTJ

Healthcare Assistant – Complex Care (East London) £15.20 per hour (inclusive of holiday pay) Day/Night shifts available At Harmony Healthcare, we believe exceptional care is delivered by exceptional people. We are seeking a compassionate and reliable Healthcare Assistant to support a range of clients in East London. Your care will enable them to live safely, confidently, and with dignity in their own homes. This is a meaningful 1:1 role where you can genuinely see the impact of the support you provide. Clinical Requirements You will support the client with the specific clinical tasks outlined in their care plan. These may include: • Oxygen saturation monitoring, • Suctioning, • Airway management, • Cough assist, • Ventilation support, • PEG/JEJ management, • Epilepsy management, • Moving and handling, • Personal care, • Medication support Full specialist training and competency sign-off are provided by our Clinical Team, so you do not need to have every skill listed to apply. Shifts Available We offer consistent and predictable shifts to support your work–life balance and financial stability. • Weekend day shifts, • Weekend night shifts, • 12-hour shift or shorter calls, • Driver requirements if applicable, • Regular pattern (e.g., every Saturday and Sunday) What the Role Involves • Delivering compassionate 1:1 care in the client’s home, • Supporting with community access and social activities, • Promoting independence and dignity in all tasks, • Providing emotional reassurance and wellbeing support, • Communicating effectively with the clinical, care, and coordination teams Your presence will help the client feel safe, supported and in control of their daily routine. What We’re Looking For • Experience supporting people with complex needs, • Confidence with clinical tasks (or a willingness to train), • Strong communication and reliability, • Empathy, emotional intelligence and person-centred values, • Ability to work independently and professionally We welcome applicants from all backgrounds, including those with lived experience. If you have the right attitude and a passion for care, we can support you with the clinical skills. Why Work with Harmony Healthcare We prioritise your wellbeing, development and long-term success. When you join us, you become part of a supportive, values-driven organisation committed to helping you grow. You can expect: • Competitive pay with enhanced bank holiday rates, • Full specialist clinical training, • Regular, consistent shifts, • Monthly staff recognition and reward programmes, • Opportunities for professional development and progression, • A collaborative team who value you as an individual Our staff stay with us because they feel supported, valued and part of something meaningful. Our Values At Harmony Healthcare, we recruit based on empathy, emotional intelligence and a genuine passion for making a difference — not just qualifications. If you share our values of dignity, inclusion and respect, we will support you to thrive. Compliance Requirements All roles are subject to enhanced DBS checks, reference checks, Right to Work verification and full CQC/Schedule 3-compliant onboarding. Referral Bonus • £150 for every Healthcare Assistant you refer, • £250 for every Registered Nurse you refer Paid once your referral completes 150 hours. Apply Today If you want to make a meaningful difference and support this client to live independently, we would be pleased to receive your application. We review applications daily and can arrange interviews quickly for suitable candidates. #INDGEN About Us Envisioning Wellness Together At Harmony Healthcare, we are more than just a care provider; we are a beacon of hope, understanding, and rejuvenation for those in the grip of complex health challenges. Founded on the principles of compassion, commitment, and cutting-edge care, our mission is to seamlessly blend expertise and empathy, resulting in the highest standard of personalised care. Our Legacy With years of dedicated service in the complex care arena, Harmony Healthcare has carved a niche for itself as a trusted partner in health and recovery. Our journey began with a simple aspiration: to transform lives, heal communities, and redefine standards in patient-centered care. The Harmony Difference Our strength lies in the heartbeats and hands of our dedicated professionals. Every member of the Harmony family—from our certified caregivers and skilled nurses to our administration and support teams—is aligned with our core values: • Personalised Approach: Recognising the uniqueness of every individual, we curate tailored care plans to meet specific needs, ensuring optimum outcomes., • Innovation: We are committed to delivering innovative solutions that enhance care quality and patient experiences., • Empathy and Respect: Every individual in our care is treated with the utmost dignity, understanding their needs and feelings, and fostering a nurturing environment. Need more info? Our Recruitment Team are here to answer your questions. (phone number removed) (url removed) Follow us on social media Stay up to date with our latest news and job offers. (url removed)/ (url removed)/ (url removed)

Description Our local government clients in Enfield, Greater London, are seeking a Safe & Connected/Out of Hours Customer Service Manager to provide strategic and operational leadership for a complex, high-risk 24/7 service that delivers critical support to residents outside core working hours. The role provides clear accountability for service performance, safeguarding decision-making, escalation pathways and statutory compliance across Safe & Connected and OOH customer services, ensuring that responses are timely, proportionate and consistently high quality. A key requirement of the role is strong analytical capability, using performance data, demand trends, and risk information to inform operational decisions, service planning, and continuous improvement. At the same time, ensuring resources are aligned with areas of greatest need. Responsibilities Responsibility for effective financial management, including budget oversight, forecasting, monitoring expenditure and identifying efficiencies, ensuring that services deliver value for money while maintaining safety and quality. The role also requires the ability to produce clear, high-level written reports for senior leaders, directors and members, translating complex operational, financial and performance information into concise, evidence-based briefings and recommendations. Through strong analytical insight, sound financial management and high-quality reporting, the Manager plays a critical role in supporting strategic decision-making, strengthening governance and ensuring the resilience and sustainability of this essential 24/7 service. Qualifications – Essential GCSE Grade (or equivalent) in English Language and Mathematics. Qualifications & Professional registration criteria Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Proven experience in leadership and management. Proven experience in budget management and other resources. Understanding of positive risk taking, risk assessment/ management and safeguarding adults and an ability to apply this to real-life situations In-depth knowledge of assistive technology and telecare, and its contribution to delivering strengths-based outcomes for customers. Knowledge of the role and organisation of partner agencies such as health, housing, and the voluntary and community sector and ability to build relationships with them. Demonstrated ability to develop, implement, and manage crisis response protocols for out-of-hours operations. Knowledge of Social care and health legislation, policies, procedures and best practice guidance and how they impact on customers, including evidence of their implementation and application. Proven experience of working in an environment assessing risks when responding to emergency requests from the elderly and /or vulnerable persons in the community. Ability to work in a demanding environment and under sustained pressure, responding to emergency calls in times of crisis and assessing the best course of action in a situation where customers are unable to respond directly Ability to work alone or as part of a team. Knowledge of the TSA (Telecare Services Association) standards and alternative Telecare Accreditation programmes. Compliance Requirements 5 Years References Enhanced DBS & barred list check (Adults) Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace

Office & Marketing Co-ordinator The role of Office & Marketing Co-ordinator is important to the smooth running of the office and successful execution of the Company’s growth plan. You are the central hub of the Harrow Office and will possess excellent customer service skills, be friendly, calm, approachable, flexible, hard working with excellent communication skills. You can expect to support the team with day-to-day administration, from the complex to the very routine tasks, deliver first class service always, office protocols/procedures compliance, support with company digital marketing, whilst effectively supporting the HSL as his PA. Hours: Monday to Friday 9am to 6pm, alternate Saturdays 9am to 1pm (time given in lieu for Saturdays) Location: Based at Harrow Office, HA2 Office Administrator Duties include but is not limited to: * To understand the key roles, responsibilities and priorities of the HBD, proactively building strong relationships with each internal and external contact in order to provide a high level support service, and the holder of this role will be required to act as an ambassador for the company at all times, * To provide PA support to ensure a consistently high standard within the department, including proofreading documents, minute taking, assisting HSL with reports, target monitoring, * Efficiently addressing all matters within company SLA, keeping all parties informed and maintaining data protection, discretion and client confidentiality always, * To proactively manage the HSL’s time, ensuring regular catch-up meetings to review and update on diary commitments and key priorities both with internal and external contacts, exercising a high level of judgement on priorities, * To assist in the preparation and submission of tenders, ensuring all documentation is accurate and thorough. To support with projects, tenders, research, travel and meeting arrangements, events, compiling presentations, bids, etc., * To undertake proactive e-mail management, ensuring that urgent emails are promptly picked up, responded and actioned as appropriate, * To ensure office visitors, callers and stakeholders are promptly and professionally attended, * To ensure a high standard of administration and provide guidance as appropriate on the production of internal and external documents, compliance checks and legal paperwork with due diligence and attention to detail, * To identify areas where administration practices could be improved and proactively generate solutions and improved ways of working, * To oversee the Company’s marketing strategy and implementation, ensuring quality and consistency in line with brand guidelines as well as results driven implementation and supervision of the marketing strategy. Controls on all content creation and brand image on all portals and mediums, online and offline, including image quality, relevance, grammatical accuracy and strategy alignment. * To identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in social media marketing - utilising trends and market research to keep us ahead of the game * Office administrator: to ensure the smooth running of the office, day to day requirements, petty cash, post, equipment, keys, complaint handling, supplier management and quality control checks, * To ensure Health & safety compliance, first aid and fire safety compliance, the general health & safety/fire safety and the welfare of colleagues, members and visitors is maintained at all times reporting any hazards to the Operations Director * Administrative tasks to cover for other colleagues’ absences, when necessary, * Keeping records of all activity on our software including requests, quotes and call notes, * To provide first class support and customer service at all times advancing our service standards * To demonstrate tact and discretion when handling sensitive matters, maintaining strict confidentiality and having a good understanding of GDPR governance and professional boundaries, * Other such duties as shall reasonably be required as part of the team. Office Administrator Requirements and Skills * Confident communicator with excellent communication and interpersonal skills * Ability to work as part of a team and individually with ability to multi task and work to deadlines * Have a passion to work within the property industry and want to make a difference * Have an inquiring mind and willingness to learn new skills * Good work ethic – punctual, hardworking and reliable * Computer literate with good knowledge of Word, Excel and Outlook * Full driver’s licence essential * The 4Ps – pride, performance, passion, professionalism Our Promise to You We believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return you’ll receive an excellent benefits package, including a starting basic salary of £26,000, discretionary bonus for meeting KPIs after bi-annual performance reviews, company pension, 28 days’ holiday per year and your birthday off