Business Support Manager
3 days ago
Darlington
Business Support Manager Salary £30,000 – £40,000 (depending on experience) Darlington/Bishop Auckland/Newton Aycliffe area Office Based Full-time preferred (part-time considered for the right candidate) What we offer • A collaborative and supportive team culture, • Office based with some Hybrid working after onboarding, • A leadership role with real impact and visibility, • Opportunities to shape the role and grow with the business Rasico is a dynamic UK-based group of companies dedicated to solving our clients' construction problems - full stop. Rasico Consulting offers bespoke cost and project management, guiding projects from concept to completion. Rasico Construction boasts a dedicated team that brings innovative schemes to life on-site, while Rasico Maintenance ensures ongoing and reactive maintenance. We are at a thrilling juncture in our journey, and due to our rapid expansion, we are seeking passionate and talented individuals to join our growing team. About the Role We’re looking for a proactive, highly organised Business Support Manager to work closely with our Directors across a wide range of functions including operations, HR, marketing, and CRM management. This is a strategic and hands-on role, ideal for someone who thrives in a fast-paced small business environment and enjoys improving systems, leading initiatives, and supporting growth. Key Responsibilities but not limited to:- Operations & Administration • Oversee day-to-day business operations and internal processes, • Manage diaries, inboxes, and meeting schedules for Directors, • Prepare reports, presentations, and follow up on key actions, • Maintain and improve filing systems and office procedures, • Manage supplier relationships and office logistics HR & People Support • Lead recruitment, onboarding, and HR documentation, • Maintain HR records and ensure compliance with policies, • Support employee engagement and internal communications Marketing & Communications • Coordinate marketing activities and content planning, • Support social media and email campaigns, • Liaise with external marketing partners and track performance CRM & Data Management • Maintain and optimise the CRM (currently HubSpot), • Generate reports and insights to support decision-making, • Ensure data accuracy and GDPR compliance What We’re Looking For • Experience in a similar Business Support, Operations, or Office Manager role, • Comfortable working in a small, fast-moving business where everyone contributes, • Exceptionally organised with strong leadership and multitasking skills, • Confident communicator with a proactive, problem-solving mindset, • Proficient in Microsoft Office and cloud-based tools; experience with platforms like HubSpot, Xero, Canva, or Mailchimp is a plus# To Apply: Please send your CV and a short cover letter explaining why you’re the perfect fit for this role.