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University research at its best is about creating the kind of high-quality knowledge that benefits the social, cultural and economic life of the society we serve. At Edinburgh Napier University’s School of Health and Social Care, our research staff’s expertise is well established within public health, education, leadership in compassionate care and enduring conditions, and is growing within areas such as mental health, early years and maternal care. Currently, we are undertaking a project in support of our work with the Royal College of Nursing Foundation and have an opportunity for a Research Assistant to join us on a part-time basis for 6 months and undertake research duties, conduct interviews and focus groups and assist with data analysis. The Role: As Research Assistant on this project, you will have the opportunity to use your skills to prepare, set up and conduct interviews and focus groups for individuals with learning disabilities, their families and carers, to understand the challenges they face with navigating health and social care environments. You will also have the opportunity to conduct focus groups with service providers and clinical educators to understand the needs of staff in providing high quality educational experiences to meet the needs of this population. Your excellent research skills and proactive mindset will serve you well in this regard, as you collect valuable data that ultimately aims to address health inequality and improve health related quality of life outcomes for people with lived experience of a learning disability in Scotland. We expect that you will have had experience of working with individuals with learning disabilities and as such, have a demonstrable interest in equity and social justice to compliment your involvement in this project. With this, you will be in a good position to use your highly developed communication style to gather data in a sympathetic manner and work closely with potentially vulnerable people, collecting valuable information for the study. Furthermore, your expertise in one or more relevant research methodologies, such as surveys, corporate research, oral histories, participatory action research, or mixed methods will allow you to effectively consolidate data from a number of sources, which you will then have the opportunity to analyse and interpret with a view to generating original ideas for positive interventions based on outcomes. What we will need from you: • Masters degree in relevant discipline, • Demonstrable experience of carrying out research using evidence-informed approaches, • Expertise in one or more relevant research methodologies, • Experience of working with people with learning disabilities, • Demonstrable interest in equity, social justice and/or trauma-informed practice., • Up to date PVG Certificate (application will be made upon appointment) Benefits we offer: Annual leave based on 46 days p/a (includes bank holidays and pro-rated for part time), generous pension scheme (17.6 - 26%), flexible working and professional development opportunities. Further information can be viewed here. Additional information: Salary: £31,236 - £37,694 per annum (depending on experience) Contract: Fixed-Term – 6 months Hours: 14 hours/wk Interviews: Week commencing 12th January 2026 Applications will be reviewed on a rolling basis, so we encourage you to apply as soon as possible. The University is unable to sponsor the employment of international workers in this role on the Skilled Worker visa route. International applicants will only be able to take up this role if they can demonstrate an alternative right to work in the UK. The University holds Disability Confident, Carer Positive and Stonewall Scotland Diversity Champion status. More details can be found here. We are a flexible Employer.

About The Role Elevate Your Career as a Customer Service Support - Mobile Service! Intercity Technology is seeking a highly motivated and results-driven Customer Service Support for Mobile Service to join our dynamic team. As a Customer Service Support for Mobile Service, you will be responsible for supporting customer accounts by phone and email, including order management, account and tariff queries/reporting, triage and resolution of customer device/tariff incidents, as well as billing investigations. We are a fast-paced, professional team, passionate about driving a great customer experience, reflected in our impressive CSAT (9.8) and NPS (+87.1)scores. We operate a hybrid working environment, with a minimum of 3 days at our Birmingham HQ and 2 days from home. Key Responsibilities As Customer Service Support - Mobile Service • Customer Support: Develop relationships with customers through day-to-day support requests via phone and email., • Order Administration: Manage customer orders, triage, and resolve customer incidents., • Minimum of 5 GCSEs (C and above)., • Experience in a customer support role., • Ability to manage workload in a fast-paced environment., • Experience handling escalations and managing objections, taking ownership of issues through to resolution., • Strong relationship, planning, and organisational skills., • Experience in the mobile/telecoms industry., • Experience in a call centre environment., • Experience triaging support of mobile devices/network incidents., • Teamwork: Develop and maintain positive working relationships with colleagues and other team members, contributing to the achievement of team and organisational goals., • Communication: Strong written and verbal communication skills, able to articulate clearly and appropriately to the situation., • Conflict Resolution: Ability to overcome potential conflict and gain cooperation by explaining benefits and understanding others' views., • 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days., • Annual pay reviews., • Holiday buy scheme., • All-company bonus scheme., • Death in service cover., • Employee assistance programme., • Company pension., • Active social calendar., • Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation, • Employer of the Year 2025 - British Business Excellence Award

Forge an Account Executive career with one of the most progressive independent insurance broking firms in the UK, now with a decade's trading history and sustained growth, and bigger plans to come. The business is big on developing talent, and this role has been created with that in mind - it’s ideal for an account handler, broker or underwriter to make the step into an Account Executive role with a structured training plan and full support. Key Benefits: • A competitive base salary of up to £60,000, complemented by a pension contribution, private medical, health plan and other benefits., • Performance-related bonus based related to retention and growth., • Investment in professional development, including support for qualifications., • Split your time between modern offices locations, client visits and home/remote working., • A firm commitment to employee well-being, recognition, and rewards., • Engaging social events and team-building activities to foster a collaborative culture. Account Executive Role Responsibilities: • Manage and develop a portfolio of existing clients, ensuring exceptional service and retention., • Collaborate with the new business team to strategically expand your account in a structured manner, identifying the right prospects in the right sectors to win sustainable long term clients., • Have access to outstanding products and services to meet client needs – this includes a range of innovative sectors including Life Science & Technology, Private Equity, Leisure & Entertainment, Media & Creative, Real Estate and Construction., • Benefit from comprehensive support in administrative, broking, and claims tasks. Essential Skills & Experience: • A solid grounding in commercial insurance, having dealt with clients in an account handling, broking, or underwriting role and seeking the additional responsibility and challenge of an Account Executive role., • A strong communicator, able to build and maintain client relationships., • Keen acumen for identifying and securing new business opportunities., • Commitment to ongoing professional development. Location & Availability: • Candidates should ideally be based near to one of the firms regional offices, within commuting distance to London, Birmingham, Manchester, Leeds, Newcastle, Bristol or Edinburgh for work, meetings, training and coaching purposes. This role is tailored for professionals seeking to progress from positions such as Account Handler or Underwriter into a more strategic Account Executive role. With a structured training plan in place, the transition will be smooth and fully supported. For more details, please do click apply, or contact David Colesby - 07794 926 560 / .

BERMUDA. SENIOR PSYCHIATRIC NURSE / MENTAL HEALTH OFFICER IMS Recruitment’s client operates modern hospitals and community healthcare in Bermuda offering high standards of care from its international workforce. Bermuda is renowned for a high standard of living, outdoor activities, historical towns, beautiful beaches, wonderful climate IMS is seeking experienced A SENIOR MENTAL HEALTH NURSE / MENTAL HEALTH OFFICER (experience in management is required). Key responsibilities include: • Provides first line crisis intervention service. Assesses service user’s mental, physical and emotional state and refers to the doctor when necessary, • Ensures that referrals are screened and assessed appropriately and determines the degree of urgency, • Provides social liaison and support services for service users at MWI and their families, • Attends ward rounds and participates in treatment and discharge planning, • Conducts home assessments and arranges hospital admissions when necessary and adheres to legal requirements of the Bermuda Mental Health Act, • Promotes mental health education to consumers and the public, • Provides a 24 hour ‘on-call’ service for psychiatric emergencies in the community, • Supervises subordinate nurse personnel and acts as preceptor for community personnel, • Assists in providing performance appraisals as well as clinical supervision for the Community Psychiatric Nurses The offer On offer are excellent working conditions and financial terms. • Attractive salary (very low tax), • Relocation allowance, subsidised accommodation for the first 3 months, insurance, • 3 year contracts Requirements • Bachelor’s degree in Psychiatric Nursing from an accredited university required or equivalent, • Approved Nurse Management Credential, • Current registration with the Bermuda Nursing Council, • Minimum of five (5) years post graduate experience in a Nurse Manager / Supervisory Position in Mental Health required, • Current certification in NCI and CPR, • Eligible for registration with the Bermuda Nursing Council, • Relocation required If of interest, please send a CV to: and we will be happy to provide details and assist. Camelia Nitu IMS Recruitment

Could you help shape brighter futures for children and families across the North West? We're looking for a Social Work qualified Children's Services Practitioner to join our passionate team at the NSPCC's North West regional hub in Liverpool. This is a part-time role (28 hours/week) In this role, you'll work directly with children, families, and communities—delivering impactful preventative and intervention services, building partnerships, and helping shape safer environments for young people. You'll also contribute to service development, evaluation, and local campaigns as part of our 10-year strategy to end cruelty to children. What makes this opportunity unique? • Want to develop specialist skills in preventative services?, • Interested in both child and adult-facing work through one-to-one and group delivery?, • Letting the Future In (LTFI) – enabling children and families to recover from the impact of child sexual abuse and strengthen local multi-agency responses to this issue across the region., • Pregnancy in Mind (PiM) – a preventative mental health service that helps support expectant parents who have or are at risk of mild to moderate anxiety or depression., • Baby Steps – empowering parents to be to build confidence and feel ready for the arrival of their new baby., • A recognised social work qualification and UK registration., • Experience working directly with children and families., • A manageable caseload and excellent supervision., • Annual salary reviews and generous leave (29 days + bank holidays, if you work full-time, after 5 years this increases to 32 days!), • Pension contributions matched up to 7%.

Company Description Egis is a leading global consulting, engineering and operating firm. We work together with our clients across every aspect of transport, energy, and the built environment to develop a more balanced, sustainable, and resilient world. Egis has more than 50 years of experience and a team of 20,500 employees in over 100 countries around the world. Joining Egis means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. From our aviation consultancy office in Farnborough (Hampshire, UK) we support our clients to navigate a range of strategic, management, technical, and operational challenges within the aviation sector. Reflecting the global nature of aviation, we provide consultancy services to some of the biggest actors in the industry including international airports, air navigation service providers and policymakers. We deliver a wide variety of projects including airspace redesign, integrating new air traffic control systems, and business planning. We provide our clients with domain specific expertise to help them identify challenges, solve problems, define their strategic direction, and ultimately deliver long-term value. Please click the following links to read more about our work as consultants and to read about some of our recent consulting projects: Job Description We are looking for ambitious individuals who want to get experience as a Management or Analyst Consultant in Air Traffic Management (ATM) and airports supporting Egis’ aviation consultancy offering. We work in small integrated and multi-skilled teams established on a project basis. As an intern under the guidance of our senior staff, you will play a key role supporting a range of activities from research, data analysis, and report writing through to preparing and delivering presentations. Working alongside industry experts you will develop first-class consultancy skills and learn how to apply them within the aviation sector. We work in partnership with our clients, either in our offices or on client premises, to help them overcome a wide variety of challenges within the aviation sector. Our work has a real and immediate impact on our clients which is highly rewarding. Although we work hard, we understand the benefits to our staff, our clients and ourselves that a healthy work-life balance brings. We provide a professional, friendly and supportive working environment. In addition to valuing family life, we have an active in-house social programme catering for a range of interests. The role will require you to be based in our Farnborough office, 5 days a week. Benefits/Salary Details: • Competitive pay, • 5 days annual leave, • You are expecting to graduate with a strong degree (ideally 2:1 or better) in any of the following fields: Engineering, Economics, Aviation related, Transport, Space or another numerate related subject., • Most importantly you must thrive on problem solving and the application of your excellent critical thinking skills., • Your written and verbal presentation skills must be of a high standard, and you must enjoy the prospect of client engagement.

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! Places for People, the UK's leading social enterprise, has secured land on the outskirts of Edinburgh to deliver over 1,300 new homes as part of the city's western expansion. This ambitious development will create vibrant mixed-tenure communities, taking inspiration from new town living and aligning with the Edinburgh City Plan 2030. The masterplan includes a broad mix of homes, landscaped green spaces, improved transport links, and new educational and commercial facilities – all designed to address Scotland's housing emergency and create communities that last for generations. More About Your Role Important Notice: The earliest start date for this position is 7th April. We appreciate your understanding and look forward to welcoming the right candidate to our team. Reporting directly to and working with the Managing Director in this role you will take responsibility throughout the planning process, gaining consents, reviewing commercial and delivery structures and how they will be implemented via the planning consent, to ensure a viable project whilst paving the way for the commencement of site activities. You will adopt a lead role on site, becoming a focal point for the project including stakeholder relationship management. There will also be opportunity for involvement across the rest of the Places Developments portfolio and in new business opportunities as the pipeline expands. The role will also provide a more operational function at times across the portfolio, working with the Senior Leadership team focusing on governance, processes and procedures as well as ensuring appointments are in place as needed. For more information, please download our job profile available on our website. More About You We are looking for an experienced property professional with a proven track record in managing and delivering large-scale, high-profile developments. It is essential that you have significant experience within housebuilding and delivering infrastructure projects, alongside expertise in navigating complex planning applications, negotiating with diverse stakeholders, and managing major capital investment programmes. Strong knowledge of legal structures and agreements is required, as well as a collaborative approach and proactive risk management. This is a rare opportunity to shape one of Scotland's most significant housing projects and make a lasting impact on communities. If you have the vision, leadership, and experience to deliver at scale, we'd love to hear from you. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: • Competitive salary, with a salary review yearly, • Pension with matched contributions up to 7%, • Excellent holiday package – 36 days annual leave with the option to buy or sell leave, • Bonus Scheme, • Company Car/Allowance, • Training and development

Location: Remote Salary: £70,000 - £75,000 About us At Arbor, we're on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn't mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren't just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. About the role We are looking for an experienced and highly technical Senior Product Engineer to join our Engineering team and help us implement and deliver large projects and advocate for high engineering standards. The remit and focus of the role is to be a key driver in the team, taking responsibility for developing and owning features and core components of the company's core systems and processes, as well as auxiliary services where needed. It's a broad and exciting role, so we're looking for someone up for a challenge - if you're a proactive and collaborative Senior Product Engineer, this is the role for you. Core responsibilities • Own the successful delivery of high-impact features, directly contributing to the advancement of Arbor products, • Drive the development and implementation of advanced tests for new and existing features, ensuring high test coverage and reliability standards, • Proactively identify, take ownership of, and resolve critical system bugs and issues using advanced problem-solving skills and comprehensive system knowledge, • Maintain high code quality standards through thorough, constructive code reviews, ensuring solutions are well-tested, scalable, and maintainable, • Produce well-architected, efficient, and scalable code by applying industry-leading design patterns and methodologies, • Create and maintain thorough technical documentation and diagrams that promote best practices and ensure clear communication, • Collaborate closely with the Engineering Manager, Tech Lead, QA Engineer, and Product Manager to address feature requests, • Support the Engineering Manager with interviews, scrum ceremonies, and the implementation of strategies to improve and optimise product quality and lead time, demonstrating a comprehensive understanding of the development lifecycle and processes, • Support the Tech Lead in developing technical roadmap solution designs, identifying areas for improvement, prioritising, and executing technical debt reduction, • Act as a role model for technical excellence through code reviews, pair programming, and actively mentoring and coaching mid-level and junior engineers in best practices, fostering knowledge transfer within the team, • Strong understanding of the payment domain, with hands-on experience integrating with payment-proxy providers like Stripe, GoCardless etc, • Extensive, demonstrated experience with PHP, • Experience with enterprise solutions and large-scale systems, • Demonstrated knowledge of database technologies (SQL and NoSQL) and best practices for data modelling and performance optimisation, • Proven experience in managing large, technical projects and delivering high-quality, impactful results with minimal supervision, • Proven experience designing and writing APIs and services within a service-oriented environment, • Applies best practices and software engineering principles (e.g., SOLID, DRY) effectively, • Demonstrated knowledge of software best practices, including refactoring, writing clean code, and Test-Driven Development (TDD) and Test Automation, • Understands Scrum methodology or other agile development processes, • Demonstrates leadership through collaboration, mentorship, and a proactive approach to problem-solving, • Possesses excellent written and spoken English skills, with the ability to communicate clearly to both technical and non-technical stakeholders The chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work everyday. We also offer: • A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!, • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas, • Life Assurance paid out at 3x annual salary, • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks, • Private Dental Insurance with Bupa, • Salary sacrifice Pension provided by Scottish Widows, • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay, • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!, • Access to services such as Calm and Bippit (financial wellbeing coaching), • All of our roles champion flexible working and we are happy to discuss what this means to you, • Social committees that plan team, office and company wide events to bring people together and celebrate success, • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc), • Volunteer with a charity of your choice for a day each year, • Dog friendly offices! Interview process • Phone screen, • 1st stage, • 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at . Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Arbor Education is an equal opportunities organisation Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Refer a friend Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: Please note: We are unable to provide visa sponsorship at this time.

JOB DETAILS JOB BAND: F CONTRACT TYPE: Full-time / Fixed-term until January 2027. DEPARTMENT: BBC HR LOCATION: London or Salford (with regular travel to London) - Hybrid PROPOSED SALARY RANGE: £94,000 - £110,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage. Interviews will take place on 7th and 8th January 2026 PURPOSE OF THE ROLE The role of Head of HR is a key position on the News HR Leadership team where strategic vision meets operational excellence. It’s a chance to influence the future of one of the world’s most trusted news organisations. We’re looking for an HR leader with a proven track record of delivering strategic initiatives that drive performance and inspire change across a global stage. You’ll thrive in a fast-paced environment, managing complex stakeholder relationships, leading under pressure, and balancing multiple priorities. You’ll be adept at moving between strategy and operational activity, all while keeping your focus firmly on shaping a culture that empowers creativity and excellence. WHY JOIN THE TEAM BBC News is at the forefront of redefining how news is delivered and experienced. As Head of HR, you’ll be a key driver of this transformation, helping us build a culture that reflects our values and ambition. You will be a part of the News HR Leadership team, working collaboratively to shape strategy, influence decision-making, and deliver initiatives that empower our people to thrive in a fast-changing media landscape. We expect a deep understanding and proven experience in delivering complex restructures, managing employee relations in a unionised environment, and championing cultural change initiatives. Your Key Responsibilities And Impact • Building and sustaining a strong, collaborative partnership with the Director overseeing the dedicated News content area, • Leading complex employee relations with discretion, rigour, and sound judgement., • Leading the delivery of complex organisational restructures to drive efficiency, enable transformation, and align the workforce with strategic objectives., • Driving culture change initiatives and transformation to cultivate a diverse and inclusive culture., • Strategically implementing HR initiatives that enhance our global business performance., • Lead initiatives to strengthen representation, skills, and performance, collaborating across BBC News., • Skilfully managing high-level stakeholder relationships under tight deadlines., • Developing and maintaining constructive relationships with trade unions to support effective consultation, negotiation, and positive employee relations, • Driving operational excellence in HR service delivery within Network News., • Fully responsible for ensuring the smooth delivery of the HR employee life cycle and the ‘account manager’ for the Business leader, working closely with all HR Partners., • Have you successfully implemented strategic HR initiatives in a global context, enhancing overall business performance?, • Do you excel in managing relationships with diverse, senior, and executive-level stakeholders, and are you adept at balancing multiple priorities under tight deadlines?, • Do you have a proven track record in leading complex, high risk ER cases with discretion, rigour, and implementing recommendations and change initiatives to drive associated culture change?, • Have you demonstrated experience in driving operational excellence within an HR business partner model, specifically in a unionised environment?, • Are you skilled in using data and analytics to develop and implement innovative HR solutions and tools?

Job Introduction Commercial Lead – Magazine Publishing Salary £60,000 To £70,000 Depending On Experience Permanent Hybrid London/ Folkestone Saga Magazine is looking to appoint a new Commercial Lead for 2026! You’ll be joining the UK’s biggest subscription based monthly publication in the UK with an accolade of recent awards. As the Commercial Lead, you will work closely with our renowned Editorial Director and Chief Data & Strategy Officer. You’ll be a credible commercially minded individual, able to oversee business development and revenue generation of the full omnichannel magazine. Having an entrepreneurial approach where you can leverage our multi-award-winning magazine content to maximise our commercial performance across multiple revenue streams. You will also be working with the Magazine Editorial team, key external agency partners and the Head of Finance as required, you will manage the full publishing revenue budget, which is comprised primarily of the magazine subscriptions, and advertising revenue, both internal and external. For subscriptions you will have line management of the Marketing Audience Manager, while for external advertising, you will manage our agency relationship. Internally you will work closely with our business units (Travel, Insurance, Money and new business), to ensure we’re optimising our promotional activity for the business as a whole. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office a minimum of 2-3 times a week, allowing us to collaborate and share success as a business. On occasions, you may need to visit our Head Office in Folkestone, Kent. Role Responsibility Fully owning and managing the Publishing revenue streams, from our internal advertising of our Business Units, our External advertising across both Print and Digital formats, and our Subscription revenue of the Magazine. Working as the Commercial Lead in the Publishing team you will be responsible for the following: • To implement strategies to increase revenue from all our channels including Magazine (Print, Digital, Subscription, Newsstand etc.), Digital content such as Newsletters, Emails, Podcasts, Video content, social media etc., • Aligning of our advertising copy to our Editorial content., • Implement strategies to increase onward traffic from the magazine section of the website to the Business Units and lead the cross-department conversation about how value is assigned to this traffic., • Work with the Editorial team to collate and present key insights and data for monthly Business Updates to the leadership team., • Establishing sales targets for both advertising and subscriptions and driving the performance of both to ensure targets are met., • Working with finance to produce the monthly forecast and annual budget for the Publishing revenue, • Help oversee and negotiate contracts as required with new clients., • Work with the Digital and Data teams to ensure our website, and data insights are aligned to Publishing’s needs., • Identify profit-making brand extension opportunities and take the lead in securing sponsorships, networking with key external stakeholders and getting new projects off the ground., • Reviewing and developing operational processes to improve the performance and maximise growth of the partnerships where appropriate., • Working together with the other Saga Business units to promote the Saga brand., • Managing risk assessments for any new initiatives., • Managing all daily commercial operations and partner with the existing editorial team., • Line management of the Market Audience Manager, who is responsible for the delivery of our Magazine subscriptions performance., • A Strong understanding and ability of forecasting sales volumes with extensive budget management and contract negotiations., • Integrity and objectivity, capable of selling ideas and implementing change., • Significant Account management experience in the publishing and/or digital media sector., • Clear experience managing advertising and affiliate budgets and P&Ls., • Clear understanding of advertising and affiliate reporting and data tools., • Able to apply KPIs to monitor, project, and drive performance., • Can work as part of a team and capable of delivering to tight publishing deadlines., • Naturally analytically with the ability to challenge and think outside the box; able to demonstrate curiosity and a drive to continually innovate and improve processes., • Demonstrates resilience and an ability to deal with demands placed on them, able to work calmly under pressure maintaining an ability plan for, and work to, tight deadlines., • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection

ABOUT CATS GLOBAL SCHOOLS CATS Global Schools is a leading education group committed to inspiring the next generation of world shapers. With a history dating back to 1899, but a focus on the future, our group brings together 16 institutions comprising independent boarding schools, an Arts University College, English language schools and a variety of summer programmes in the UK, US and China. Each year, we provide 18,000 students around the globe with the education they need to develop real-life skills for the future. We are dedicated to academic excellence and our students benefit from our well-developed links to over 40 top global universities. We create a positive learning environment where every student is empowered to make a contribution to shape their world. This is made possible because of the commitment of our pioneering, persevering people who do the very best for our students. ROLE OVERVIEW CATS Global Schools is seeking an experienced Service Delivery Manager to lead and elevate the quality-of-service operations across our UK schools. The ideal candidate will have a proven track record in quality control, service delivery, health and safety, and maintaining exceptionally high operational standards. While experience in the education sector is preferred, we also welcome candidates from high-performing service industries such as hospitality or restaurants, where attention to detail and service excellence are paramount. This role is crucial in ensuring that students, staff, and visitors experience a safe, clean, well-organised, and welcoming environment that reflects the values and expectations of CATS Global Schools. For a detailed description of the role and responsibilities, please refer to the job description via our careers page. PERSON SPECIFICATION Essential: • Strong background in quality control, service delivery management, and operational standards., • Knowledge of UK health & safety regulations relevant to hard and soft services., • Experience managing hard and soft services within education, hospitality, residential services, or a similarly high-standard environment., • Demonstrated success managing multi-site operations or complex service environments., • Skilled in auditing, performance management, and service-level monitoring. Desirable: • Experience within the education sector (schools, colleges, boarding environments)., • Qualifications in facilities management, hospitality management, or health & safety (e.g., IOSH, NEBOSH)., • Experience working with culturally diverse communities or international students., • Background in customer-service–driven environments with high expectations of delivery. Key Skills: • Exceptional attention to detail and commitment to high standards., • Strong leadership and team coordination abilities., • Excellent communication and interpersonal skills., • Ability to analyse performance data and implement improvements., • Organisational agility and the ability to manage competing priorities., • Customer-focused mindset with a proactive, solution-oriented approach. BENEFITS • Cycle to work Scheme, • Tech Scheme, • Car Scheme, • Free flu vaccine through Healthshield, • Free eye tests, • Financial wellbeing support via WageStream, • Employee Assistance Programme, • Group income protection, • GP24: GP Access for all, • Health Cash Plan, • Death in Service, • Long service awards, • Employee referral scheme, • Enhanced Maternity and Paternity pay OUR COMMITMENT TO INCLUSION AND DIVERSITY We are committed to diversity, inclusion and belonging. Building on our core values – Pioneering, Persevering, People – we pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools an employer of choice for all. SAFEGUARDING CGS is dedicated to safeguarding and promoting the welfare and well-being of children and young people. As such, appointment is subject to the satisfactory completion of safer recruitment employment checks in line with KCSIE guidelines. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained. Shortlisted candidates will be subject to online checks which may include social media.

London, UK This advert will close: 28/11/2025 AXA XL is an Equal Opportunity Employer. AXA XL recognizes AI digital, data and information as critical business assets, both in terms of managing risk and enabling new business opportunities. This data should be high quality, and actionable - enabling AXA XL’s executive leadership team to maximize benefits and facilitate sustained advantage. Our Innovation, Data & Analytics function (IDA) is focused on driving innovation through optimizing how we leverage data to drive strategy and create a new business model - disrupting the insurance market. This role is for an AI Governance Senior Analyst to centrally execute, maintain, and advise business units on the AI Governance Framework. This function is part of CIDAO, IDA Data Controls function. What you’ll be doing • AI Governance Framework Implementation: Demonstrate expertise in developing, executing, and maintaining AI governance standards, providing strategic advice to business units on compliance and best practices., • Stakeholder Engagement & Facilitation: Exhibit effective facilitation skills by establishing governance forums, leading stakeholder meetings, documenting outcomes, and tracking action items to ensure timely resolution., • Reporting & Communication: Effectively communicate scope and scale of AI governance initiatives through comprehensive reporting aligned with organisational support structures., • Risk Management & Assessment: Lead AI risk assessments, develop AI procedures, and maintain an up-to-date AI inventory to identify and mitigate potential AI-related risks., • Framework Maintenance & Support: Ensure ongoing compliance and alignment of AI governance frameworks with AI solution development processes, supporting continuous improvement., • Cross-Functional Collaboration: Collaborate with diverse teams including Product Owners, Data Scientists, Security, Legal, Procurement, and Risk Management to coordinate AI governance efforts., • Policy & Regulatory Compliance: Support the evolution of AI policies by integrating new governance controls driven by regulatory changes or internal standards., • Data & Reporting Analytics: Maintain accurate AI inventories and generate reports to track AI governance KPIs and metrics, supporting data-driven decision-making., • AI Risk & Control Advisory: Provide guidance on AI risk tiering, risk definitions, and the application and testing of AI controls to ensure effective risk mitigation., • Artefacts & Documentation Management: Maintain comprehensive governance artefacts and AI inventories, ensuring documentation supports audit readiness and compliance., • Stakeholder Partnership & Compliance: Partner with teams across Technology, Risk, Data Protection, and Security to ensure AI products meet compliance, resilience, and audit standards., • Performance Metrics & Strategic Support: Contribute to the development of AI KPIs/KRIs that align with and support AXA XL strategic objectives., • Customer-Centric Approach: Promote a customer-first mindset by balancing process improvements with stakeholder needs and organisational goals., • Customer Centricity, • Promoting a customer-first mindset by balancing process improvements with stakeholder needs and organisational goals., • Partnering with teams across Technology, Risk, Data Protection, and Security to ensure AI products meet compliance, resilience, and audit standards., • Strategic Solutioning, • Developing and maintaining AI governance frameworks to support AI solution development., • Supporting the evolution of AI policies by integrating new governance controls driven by regulatory or internal standards., • Resilience, • Leading AI risk assessments and developing procedures to identify and mitigate AI-related risks., • Ensuring ongoing compliance and alignment of AI frameworks with organizational standards, promoting resilience in AI operations., • Growth Mindset, • Supporting the ongoing evolution of AI governance, policies, and controls in response to external regulatory changes and internal requirements., • Contributing to the development of AI KPIs/KRIs to support strategic growth and continuous improvement., • Influencing, • Facilitating stakeholder meetings, presenting risks, and negotiating to ensure alignment and appropriate prioritization., • Advising on AI controls, risk tiering, and governance approaches to influence decision-making and resource allocation., • Performance Excellence, • Maintaining comprehensive governance artefacts, AI inventories, and reports to ensure audit readiness and continuous improvement in governance processes., • Business & Insurance Acumen, • Understanding the implications of AI governance within the broader business and insurance context., • Supporting compliance with internal and external regulations affecting AI solutions., • Project Planning, • Establishing governance forums, managing stakeholder meetings, tracking actions, and ensuring the timely resolution of governance activities., • Coordinating across various teams to ensure AI governance initiatives are delivered effectively., • Stakeholder Management, • Building established relationships with Product Owners, Data Scientists, Legal, Procurement, Risk, and other stakeholders to facilitate collaboration., • Data Governance & Controls: Proven expertise in data governance frameworks, controls, and practices to ensure data quality, privacy, and compliance., • Agile Methodologies: Practical knowledge of Agile frameworks and practices to facilitate flexible and efficient project delivery., • Data Privacy Regulations (GDPR): Deep understanding of GDPR and other relevant data privacy laws, including how they impact AI governance and data handling., • Cloud Technologies & AI Capabilities: Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their AI/ML offerings, understanding how these support AI development and deployment., • Risk Mitigation & Tracking: Ability to develop and monitor risk mitigation plans, report on progress, and ensure risks are managed effectively., • Understanding of AI Development & Adoption: Passionate about AI lifecycle, including development, deployment, ethical considerations, and responsible AI practices., • Process Optimisation in Tech: Experience in leveraging technology to improve operational processes, ensuring efficient and effective delivery of business value., • Knowledge of Commercial Lines Insurance: Understanding of insurance products, especially within commercial lines, to contextualise AI applications., • 3 Lines of Defence Governance: Familiarity with risk management and control frameworks, ensuring effective governance and accountability., • Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe., • Robust support for Flexible Working Arrangements, • Enhanced family-friendly leave benefits, • Named to the Diversity Best Practices Index, • Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans., • Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions., • Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.

About SMMT Industry Forum At SMMT Industry Forum, we partner with organisations of all sizes to deliver complex, transformational change. Our consultants work closely with clients—often embedded within leadership teams—to solve critical challenges and drive lasting impact. We pride ourselves on building long-term, trusted relationships and only delivering work that truly adds value. That’s why we’re committed to hiring exceptional people who share our passion for quality, integrity, and results. SMMT Industry Forum is looking for a Quality Management professional with extensive experience in developing and implementing manufacturing product introduction processes, with expertise in one or more of the following areas: Core Tools (APQP & PPAP, FMEA, SPC & MSA), IAFT, VDA and Internal Auditor at a Senior Engineer/Consultant/Trainer level in the automotive sector. In this role, you’ll be responsible for delivering high-quality training at our Birmingham-based training centre and providing expert consultancy services to clients across the automotive sector. If you have the expertise to work with clients in developing and implementing robust, structured new product introduction procedures — along with a deep understanding of manufacturing processes and core tools — and the ability to train and coach others to ensure a high-performance, safe launch, we’d love to hear from you. This is a fantastic opportunity to work alongside a team of dedicated professionals and experts that are truly some of the best in their field. This role will require flexibility in working hours, workload and location, as you will be required to travel to the client's location. The successful candidate will be assigned to execute Training and Consultancy Services delivery on behalf of SMMT Industry Forum. Courses to be delivered can be defined as off the shelf training courses (Public and In house), or courses that require special design based on client's needs both Face-2-Face and Virtual Consultancy services - based on the clients' needs and subject to qualification match - 2nd party audits, coaching sessions gap analysis etc. Key Responsibilities: • Providing training on client sites and at training facilities, ensuring the transfer of key skills related to APQP and the Automotive Core Tools, IATF and Internal Auditor in both face-to-face and virtual environments, • Providing coaching support or consultancy for the implementation of APQP and the Automotive Core Tools, IATF and Internal Auditor., • Supporting the continuous development of training materials and service offerings, • Playing an active role in customer relationship management and lead development, • Collaborating with other SMMT Industry Forum colleagues in multidisciplinary teams as part of large-scale improvement programs Requirements: Candidates must be able to demonstrate the following skills and competencies: • Capability and experience in delivering training and coaching teams in the automotive core tools areas of APQP, FMEA, SPC, MSA, PPAP, IATF, Internal Auditor and more, • Ability to deliver auditor training with practical real-world examples to maximize knowledge transfer and customer satisfaction, • Understanding and knowledge of the automotive process approach to auditing, • Relevant experience in the automotive sector, • Ability to lead and work with teams, building relationships at all levels within an organisation, • Excellent presentation skills, • Strong customer focus with a track record of delivering improved performance, • Commercial acumen with the ability to translate improvement objectives and results into tangible financial impact, • A strong team-playing ethos seeking to get involved in all aspects of the business, including internal development, • Excellent numeracy and literacy skills, • Industrial management experience, • Appropriate qualifications, such as Engineering, Materials Science, Manufacturing Systems, or equivalent Desirable Requirements: The following skills and competencies would be beneficial: • Previous consulting or training experience within a large organization or a consulting practice, • Working understanding of Lean Continuous improvement tools, including 5S, 7 Wastes, Visual Management, Standard Work, Line Balance, Set Up Improvement, Problem Solving, A3 thinking. Training and Development No matter your experience or background, you’ll get dedicated support when you join. With an induction and the business's support, you’ll quickly get to grips with the role and have access to help and guidance whenever you need it. So you won’t be on your own – you’ll be a part of a community dedicated to your development. Rewards and Benefits • 25 Days Annual Leave and additional days for public and privileged holidays., • Car Allowance, • Opportunities to be recognised through our employee recognition scheme, • Opportunities to hybrid working, subject to business needs, • Excellent pension scheme, • Cycle to work scheme, • Parental and adoption leave Culture and Working Environment As part of our team, you’ll discover an inclusive workplace that’s welcoming, supportive and encouraging. You’ll be part of an organisation where people want to support one another and make a difference. Aside from fostering an open culture, we’ve got a range of growing affinity groups. For example: • Ethnic Minority and gender equality networks, • Groups supporting wellbeing, mental health, neurodiversity and disability, • Women’s and Men’s Networks, • Faith/No Faith communities for staff to come together, • LGBTQ+ support networks You’ll also find a variety of social groups to help you settle in and connect with people with similar interests. Before You Apply Honesty and integrity are important if you want to work at SMMT Industry Forum. Giving misleading information and omitting or concealing information during the recruitment process is viewed very seriously. Equal Opportunities SMMT Industry Forum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request. We’re Disability Confident SMMT Industry Forum are proud to have achieved Committed status within the DWP’s Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. Being Disability Confident, we aim to ensure that we offer inclusive and accessible recruitment. If you require support, reasonable adjustments are available during the application process and if you are successful in joining the organisation. Eligibility Criteria We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. If we make an offer of employment, we will need to check that you are eligible to work in the UK before you start work. Regardless of an individual’s nationality, race or immigration status, you must provide evidence to us confirming your right to work. This includes British citizens and EU nationals.

We are seeking a number of talented individuals to support our Complaints Case Handling team at Now: Pensions (Mercer) on a 12-month fixed term contract. This role will be based out of our city centre-based Nottingham office. This is a hybrid role that has a requirement of working a minimum of 3 days a week in the office. The role: Complaints Case Handler As a Case Handler you will need to have a composed and analytical approach and a talent for communicating clearly and concisely. The role will involve investigating complaints from a range of customers, problem solving underlying issues with processes, systems and communications, responding to customer comments on social media and TrustPilot, as well as providing recommendations for discretionary awards and transfer decisions for the Trustee and the Scheme. Case Handling requires end to end ownership and responsibility for each piece of work that crosses the desk. A Case Handler needs the ability to manage multiple priorities and deadlines, whilst balancing the needs of various customer bases against the needs of the business to reach fair and evidenced outcomes quickly. This role would suit someone with a demonstrable experience in customer service or complaint resolution within a call centre or similar professional services background. We will rely on you to: • Manage member and employer complaints through to resolution, maintaining strong relationships with customers at all times., • Provide accurate customer-focused complaint resolution communications to a high standard and in a timely manner., • Work with a third party, TCS, and other business teams that are internal and external, to identify the root cause of the complaint, which could involve primary and potentially secondary issues. Ensure root cause and learning is fed back appropriately., • Ensure all complaint related data held on our systems is accurate and timely so that a robust audit trail exists., • Develop and continually enhance strong working relationships with the team, NPL colleagues and third parties/suppliers., • Manage all cases allocated and produce complaint escalations to our CEO, Trustees and The Pensions Ombudsman Service effectively, ensuring thorough investigations and audit trails of the cases are maintained., • Assisting with the training of new starters, peer reviewing investigations, remedial actions and communications and supporting colleagues as necessary to reach the teams goals., • Along with the team, be responsible for all key processes within Service Resolution, which may include Trustpilot, Social Media queries, Discretions and Trustee Mandate referrals. What you need to have: • The ability to communicate and consult effectively across teams and departments to foster collaboration., • Strong written and verbal communication skills for engaging with members and employers clearly and professionally., • Proven capability to engage with customers effectively, delivering excellent service and support., • Skilled in resolving and simplifying difficult or complex situations to ensure customer satisfaction., • Ability to manage multiple complaints simultaneously with a highly organized approach. What makes you stand out: • Understanding of complaints - previous demonstrated experience of working in a complaint handling environment., • Experience of managing Ombudsman, Solicitor, MP or high-profile complaints., • Understanding of pensions and auto enrolment regulations., • Experience of responding to customers via social media platforms. Why join our team: • We help you be your best through professional development opportunities, interesting work and supportive leaders., • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities., • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. #hybrid Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

How You'll Make a Difference As the Reablement Team Manager, you will ensure customers receive the best possible service and support from us at a time when it is most needed. You will guide your team so the service is responsive, person centred, strength based and encouraging independence. Your work supports people to live in the pace they call home, doing the things that matter to them the most. What You Will Be Doing • Your role has a strong focus on prevention, enabling participation in meaningful occupation and removing barriers to participation. You will be guiding practitioners to apply flexibility and creativity to working with adult residents., • It will be your responsibility to manage, supervise and motivate a team of 20 staff who specialise in reablement. You will identify and address their training needs to foster a highly competent, creative and participative culture., • With a positive approach to risk management within legislative parameters, you will empower team members to enable individuals to pursue their aspirations while maximising occupational performance and personal autonomy, balancing outcome achievement with safety and legislative responsibilities., • Providing day-to-day coordination, you will facilitate communication between organisations and teams, as well as overseeing training and development efforts. A critical aspect of the role involves supporting trusted or delegated assessment processes within provider organisations, ensuring robust oversight and quality assurance of assessments through validation and audits., • You will ensure the effective, value-for-money, and responsive delivery of reablement services, adhering to council standards and relevant legislation including the Care Act 2014, Health and Social Care Act 2008 (CQC), Equality Act 2010, Mental Capacity Act (including DOLS), Human Rights Act 1998, and the Safeguarding legal framework., • It is essential that you have a recognised and relevant professional qualification e.g. Dips, CQSW, CSS, Diploma or Degree in Occupational Therapy or Social Work., • We will require you to either have a relevant professional accreditation e.g. HCPC or SWE or the equivalent demonstrable knowledge, skills and proven experience in the area., • You must have a significant amount of knowledge in adult social care and reablement gained by education in a relevant subject or a comparable level of knowledge gained through experience., • Given the elements of the role, you need to have thorough knowledge of relevant national and regional policy and legislation to the public sector and adult social care, and excellence or best practice approaches being used or developed to deliver reablement., • This role is hybrid, with a mixture of working at our office in Yate and working from home., • Please note that due to the nature of this role, it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained., • You will be expected to travel throughout the authority and surrounding area so you must have a full, valid driving licence with regular access to a vehicle or have an alternative means of travel., • Business insurance will need to be added to your insurance policy., • We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work., • We trust our team to work in the way which allows them to make the biggest difference, and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation., • As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities, • We're building and shaping communities which people are proud of., • We're working with the most vulnerable in our community to help them achieve what they want in life.

The closing date is 07 January 2026 Are you an experienced mental health professional looking for a new challenge? Would you like to add military mental healthcare to your career portfolio? We are looking for someone with vision, substantial clinical experience and drive who can adapt to a new organisational culture whilst still adhering to the highest standards of professional practice. Your experience of assessing and managing risk will help to keep our serving military personnel safe whilst your clinical skills and knowledge will support timely and efficient service delivery. Experience of working with military populations would be welcome but it is by no means a pre-requisite for application. Your commitment and enthusiasm are more important! We are seeking to recruit a mental health practitioner for 37.5 hours per week, to join a military Department of Community Mental Health (DCMH) and Defence Mental Health Network (DMHN). DCMHs are multi-disciplinary teams comprising military and civilian staff: psychiatrists, mental health nurses, social workers, mental health practitioners and psychologists. The job is challenging and varied. Whilst there are similarities with NHS roles, to make the most of this opportunity you will need to be willing to embrace a different organisational culture, take on significant responsibility for risk management and apply your clinical skills in new and interesting ways. Employee benefits include: • NHS Pension, • Free parking, • Access to gym, • Learning and development opportunities Main duties of the job As the successful post holder, you will provide a rapid, timely and high-quality mental health service to all patients referred to the Department of Community Mental Health (DCMH) and Defence Mental Health Network (DMHN) for assessment and treatment of mental health problems and implementing changes as and when vital. You will need to be experienced, enthusiastic and committed to service delivery and improvement. Being able to cope well under pressure, be flexible and assertive and have the ability to communicate at all levels. Functioning as a member of the Multidisciplinary Team (MDT), whilst working autonomously. The post holder will provide flexible and individualised care packages to meet the mental health (MH) needs of military personnel with mental health problems. About us Our success depends on our people, our Whole Force regular and reservist military, civil servants and contractors, all working as one, working together seamlessly to deliver for us. Our civil servants are a central part of this Whole Force, developing strategy, making policy, supporting ministerial decision-making and Parliamentary processes. In fact, with over 2,000 different roles working across 650 sites around the world, now really is an excellent time to join one of the largest, most exciting departments in government. The Ministry of Defence is committed to attracting and retaining people from across the full range of backgrounds and enabling flexible ways of working as the norm. We offer maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid, and paternity leave of 2 weeks full pay. In return, you can expect a department that helps you learn and develop that recognises your expertise and contribution, both as an individual and part of a team. If you've ever wanted to do more, see more, go further or be better, we have roles in more professions and vocations than ever before. Let's see where your future will take you, together. Duties and responsibilities of the role include but are not limited to: • Receiving, appraising, and advising on the direct referrals for mental health problems from relevant General Practitioners/Medical Officers (GP/MO)., • Providing initial assessment and formulation of the mental health and treatment needs for referred patients, planning, implementing, and evaluating care with a high level of autonomy., • Delivering up to date, evidence-based interventions for mental health problems based on guidance from the National Institute for Clinical Excellence (NICE) and the National Treatment Agency (NTA), which can include individual, group and tele-therapy., • Ability to carry out comprehensive mental health assessments and make decisions about ways to positively manage risk., • Ability to devise creative and effective care packages of support for adult mental health, communicating effectively with clients/patients and professionals, both orally and in writing., • Effective time management skills with the ability to work under pressure, planning own workload., • Ability to work flexibly in response to the developing needs of the service. Please see full Job Description and Person Specification for role requirements in further detail. To be eligible to be considered for this role, qualifications and memberships detailed must be held in full, prior to submitting your application.

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar). Executive Chef – Four Seasons Hotel London at Tower Bridge. Four Seasons Tower Bridge is seeking an exceptional Executive Chef to lead our culinary operations and deliver world-class dining experiences across all outlets. This is a rare opportunity to join one of London’s most iconic luxury hotels and shape the future of our gastronomic offering. About The Executive Chef Role The Executive Chef forms part of the Food and Beverage leadership team who collectively make key strategic and operational decisions for the Food and Beverage operation within the Hotel. This position will oversee and lead all culinary outlets in the Hotel, including Rotunda Bar & Lounge, Coopers Cut, Mei Ume, In Room Dining, Banqueting, and the Staff Canteen. You will lead a talented team, ensuring consistency, creativity and excellence across every outlet. This role requires a visionary leader with a passion for innovation, a commitment to sustainability, and the ability to inspire and develop culinary professionals. What You Will Do • Lead the selection, training, development and evaluation of kitchen employees and managers, ensuring Four Seasons standards and long-term strategic goals are met., • Plan and develop menus across all outlets, considering product availability, cost, marketing trends and business volume; set pricing to achieve profitability and ensure consistent preparation and presentation., • Manage labour and operating costs through effective budgeting, purchasing, inventory control and creative cost-saving strategies to maximise departmental and hotel profit., • Maintain compliance with Four Seasons and local sanitation standards, ensuring kitchen cleanliness and organisation., • Implement systems to guarantee quality, portion consistency and accurate purchasing specifications; monitor operations and promote awareness of food quality., • Proven experience as an Executive Chef or Executive Sous Chef in a luxury hotel or high-end multi-outlet environment, • Strong leadership and organisational skills with a hands-on approach, • Expertise in menu development, cost control and maintaining the highest standards of food quality and safety, • Ability to collaborate with senior leadership and deliver exceptional guest experiences, • Highly competitive salary package, • Excellent training and career development opportunities, • Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service, • Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day, • Up to 2 paid Wellness Days per year, • Holiday entitlement increases with length of service up to 33 days, • Free life insurance while on duty, • Bupa Dental and MediCash plan available, • Opportunities to build a successful global career, • Season Ticket Loan & Cycle to Work scheme, • Free uniform dry cleaning, • Employee Experience: Annual themed employee party and various social, charitable, and sporting events, • Access to Wagestream – a salary advance benefit, • Employee Recognition Programmes

ABOUT REFY We are simplifying beauty. We’re committed to creating products and a community that inspire you to be your most confident self. You’ll be part of a team that leads with authenticity and is empowered to shape the way we operate, creating an environment that reflects our shared values and aspirations. We’re always vegan, cruelty and fragrance free and proud to be Leaping Bunny certified. Join us on an exciting journey to cut through an overwhelming market and create products and world-first formulas, that give our customers what they need and want simplified. Acknowledged by The Sunday Times Best Places to Work 2024. THE ROLE REFY are seeking a Business Manager to join our team within the beauty department at Selfridges, Exchange Square. In this role, you will be instrumental in bringing the REFY brand to life for both customers and employees, driving sales objectives, delivering exceptional customer service, and executing the management’s strategic vision while maintaining the highest standards throughout the customer journey. You will lead the management, training, and development of your team, prioritizing customer relationships and experiences in all your initiatives. KEY RESPONSIBILTIES Operational Leadership • Oversee daily store operations, ensuring a seamless and exceptional customer experience that resonates with our community, • Implement and uphold REFY’s retail standards and practices that drive operational efficiency and brand consistency, • Analyse sales data and customer feedback to inform strategies that enhance store performance and customer satisfaction, • Build and maintain strong partnerships with retailers and stakeholders to enhance REFY’s retail presence Sales and Performance Management • Drive sales growth by developing and executing strategic initiatives to meet and exceed sales targets and KPIs, • Collaborate with the team to set individual and collective sales goals, • Monitor inventory levels and coordinate with stock team to ensure optimal product availability Customer Engagement and Experience • Cultivate strong relationships with customers, creating a welcoming and engaging counter environment, • Lead the development and execution of in-store events and promotions that align with REFY’s brand and resonate with customers, • Address customer inquiries and resolve issues promptly, ensuring high-quality service and satisfaction Team Development and Coaching • Recruit, train, and mentor team members, instilling REFY’s core values and standards in all aspects of their work, • Foster a collaborative and positive team culture, encouraging open communication and mutual support, • Conduct regular performance evaluations and provide constructive feedback to support individual and team development SKILLS, KNOWLEDGE AND EXPERTISE • 2+ years experience in a management role in the retail industry, • Demonstrated expertise in managing, coaching and developing a team, • Excellent interpersonal skills and ability to connect with diverse customers and team members, • A passion for the beauty industry and luxury retail environments, • Demonstrated success in driving individual and team sales targets and KPIs, • Experience in inventory management and visual merchandising, • Availability for a flexible schedule, including weekends, • Skilled at engaging with all management levels and fostering collaborative, positive business relationships BENEFITS • 31 Days Holiday, • Community First Day: A day to support a cause you love., • Commision & Bonus Scheme: Rewards for your hard work and success., • Family Leave: Enhanced support for new parents., • REFY Product Perks: Annual allowance + exclusive discounts., • Social Events: Team-Building days and seasonal celebrations., • Career Growth: Tailored training and development opportunities., • Vitality Health Insurance: Health coverage with added benefits. WHAT MAKES US 'REFY' Aspirational Yet Understated: We are an aspirational brand and workforce that pushes boundaries and disrupts the market in an understated way. Community First: We prioritise community and collaboration. Lead Don't Follow: We champion innovation and initiative, creating an environment where people are empowered to lead and bring ideas to the table. Live. Laugh. Love: We believe in fostering a positive and enjoyable work environment, promoting a healthy work-life balance and encouraging laughter and love along the way. Your Most Confident Self: We believe in empowering our team members to bring their most confident and authentic selves to work. REFY are committed to fostering a workplace culture that embraces diversity and promotes inclusion. We are committed to providing equal opportunities for all employees, workers and job applicants regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, or pregnancy. Our goal is to create an environment where everyone feels confident and empowered to lead with their ideas and contribute a unique perspective.

JOB DETAILS JOB BAND: C CONTRACT TYPE: Full-time Perm DEPARTMENT: BBC Studios- Gaming and Interactive LOCATION: London PROPOSED SALARY RANGE: £35,000 -£40,000+ London Weighting (£5,441) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. WE ARE BBC STUDIOS A globally renowned media company borne of the BBC. We make and distribute the world’s most sought-after TV, audio and digital content. Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world. WHY JOIN THE TEAM? The Global Licensing division exists to generate commercial income from the ancillary rights secured in commissioned, produced and distributed programming and brands. Spanning sectors such as home entertainment, publishing, live events and consumer products and markets such as gaming, education, music and publishing, the division manages a wide range of licensing activities and partners with industry-leading specialists. The Gaming & Interactive (G&I) team manages the licensing of key BBC brands to partners across platforms such as console, mobile, PC, and emerging areas including mixed/extended reality and Roblox. The Team Coordinator will play a vital role in supporting the delivery of the G&I team’s objectives, ensuring smooth operations across projects, partners, and internal processes. This role touches everything that the Gaming & Interactive team does and offers a fantastic vantage point for learning about and directly contributing to the success and operations of a global media company. This is an exciting opportunity to contribute to BBC Studios’ growing presence in gaming, supporting titles based on some of the world’s most loved IP, including Bluey, Doctor Who, and BBC Earth. Your Key Responsibilities And Impact • Conduct ad hoc market and partner research to support live projects and new business opportunities, including profiling developers, publishers, and emerging trends., • Manage a central tracker of incoming game proposals, capturing details such as IP, concept, genre, developer background, platform, and evaluation status., • Ensure pitch materials (decks, trailers, assets) are well-organised and easily accessible for the wider team., • Audit and maintain internal document storage systems, ensuring consistent naming conventions, version control, and logical folder structures., • Maintain up-to-date information on BBC IPs, including rights position, audience data, and research materials., • Support the coordination of marketing and promotional plans for upcoming game launches, liaising with colleagues across marketing, digital, publishing, and consumer products., • Help identify and track cross-promotional opportunities across BBC business lines and ensure creative alignment across channels., • Collect and summarise updates from across the G&I slate for bi-monthly business reports, maintaining an archive of past reports., • Schedule and coordinate team and partner meetings, prepare and circulate agendas and minutes, and track follow-up actions. #BBCSTUDIOS Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. About This Opportunity We are seeking a proactive and knowledgeable HR Advisor to join our central HR team. You’ll support a group of academies, providing expert guidance on HR policies, employee relations and workforce initiatives, while contributing to projects that shape the future of education. This is a dynamic generalist role requiring strong communication, analytical skills and a collaborative mindset. You’ll be part of a pioneering multi-academy trust known for transforming schools and empowering communities. With access to outstanding CPD, a supportive team and a culture of excellence, this is a fantastic opportunity to grow your HR career in a purpose-driven environment. MAIN AREAS OF RESPONSIBILITY Your Responsibilities Will Include • Delivery of a generalist HR advisory service to the Federation and our Academies, providing up to date and informed HR guidance and support on HR policies, processes and systems, • Providing professional advice and support to Federation and Academy leaders in all areas of HR practice and employee relations such as grievance, disciplinary, performance management and sickness absence management, escalating complex cases as appropriate to the Head of HR and HR Business Partners, • Supporting the HR Business Partner with organisation change programmes including redundancy, restructuring and TUPE transfers; preparing documents, supporting planning, due diligence completion etc., • Participating in the development and delivery of HR policy skills workshops for line managers and academy HR, • Assisting with end-to-end employee lifecycle and payroll processes, • Preparing HR documents and create and maintain templates, • Producing management information reports, • Evaluating job descriptions and providing advice and guidance on salary bandings to ensure a consistent and fair approach, • Experience providing generalist HR advice on terms & conditions, application of policies and first line employee relations, • Up-to-date knowledge of employment law & current HR practice, • Qualifications to degree level, or equivalent experience, • At least part qualification to CIPD Level 5 or equivalent by experience with a willingness to study, • Excellent spoken and written communication skills, • Confidence and ability to develop and maintain professional relationships at all levels, • Excellent opportunities for continuous professional development and career progression, • Annual performance and loyalty bonus, • Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution, • 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts, • Harris Wellbeing Cash Plan including cover for routine and specialist healthcare, • Employee Assistance Programme for free and confidential advice, • Cycle to work salary sacrifice scheme, • Wide range of shopping, leisure, and travel discounts, • 20% off at Tapi Carpets, exclusive to Harris employees

Title: Copywriter Location: Gilwell Park, Chingford (hybrid – a minimum of one day a week in the office) Salary: Hybrid -£33,476 per annum, Band E, Level 3 (inclusive of Outer London Weighting) Contract: Permanent Hours: Full-time (35 hours per week) The Role We’re looking for an experienced, enthusiastic, Copywriter to join the Scouts Brand and Content team at Gilwell Park. In this role, you’ll create innovative written content that supports the Scouts strategy: growing Scouts to benefit more young people from all backgrounds, especially in the communities that most need support. From thumb-stopping social media posts to long form copy for news stories and reports, your way with words and creativity will tell the Scouts story in a bold and engaging way. You’ll be creating copy for a broad range of content so it’s essential you have a high level of digital literacy and visual awareness. You’ll play an important role in project teams, collaborating on work that’s on-brand. These projects help Scouts support more young people to gain skills for life and help us achieve our growth, inclusion and other targets. As Our Copywriter, The Key Responsibilities Are • Write original copy and edit content for a wide range of materials across all media types, • Use words and ideas to communicate the Scouts personality and its goals, • Work collaboratively with colleagues to research, test and iterate content, • Excellent copywriting skills, impeccable spelling and grammar, • Creative and conceptual skills with the ability to develop ideas and produce content for digital and physical contexts, • Strong verbal communication and interviewing skills, • We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country., • 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas, • Flexible working hours, • Work in a way that suits you, your role and your department

Homes Coordinator (Hazards) 6 months FTC Home based, 37.5 hours We’re looking for a dedicated team player to take up an exciting opportunity as a Homes Coordinator (Hazards) on an initial 6 month FTC, supporting the effective management of property hazards and creating safer communities across our organisation. You will play a vital role in protecting and improving the lives of our residents by ensuring our homes not only meet but exceed compliance, risk, and safety standards. Key Responsibilities: • Act as a first point of contact for hazard reporting, investigation, and resolution across all Stonewater managed homes., • Monitor, review, and support compliance with legal and regulatory safety standards, ensuring prompt escalation of any issues., • Work collaboratively with operational teams, contractors, and residents to ensure all identified hazards are safely and efficiently addressed., • Maintain accurate risk records, supporting evidence-based decision-making and continuous safety improvement., • Coordinate repairs, follow-up actions, and compliance checks in line with best practice in housing safety management., • Contribute to internal audits and the development of safety action plans and incident reporting processes. What we're looking for: • Experience supporting or delivering property, housing, or building safety functions., • Excellent communication, problem-solving and stakeholder engagement skills., • Organised, detail-oriented and able to manage competing priorities in a fast-paced environment., • Knowledge of relevant housing, compliance, or health and safety legislation (social housing experience is an advantage)., • IT literacy with the ability to maintain accurate data and utilise digital tools for case management and reporting., • Confidence working independently and in partnership with others across organisational levels., • Passion for delivering excellent customer service and making a positive contribution to our communities. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to #DiscoverStonewater? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

dnata Travel Group B2B is the UK’s biggest B2B-only tour operator with 5 brands (Gold Medal, Cruise Plus, Pure Luxury, Incredible Journeys, GM Wholesale) We have an exciting opportunity for a Product & Commercial Director to lead our Product & Commercial function and play a pivotal role in shaping the strategic and commercial success of Gold Medal Travel Group. In this senior leadership role, you’ll be responsible for developing and delivering growth plans, driving profitability through effective product and pricing strategies, and ensuring we have market-leading propositions across all brands. This role is dynamic, complex and requires someone with the ability to prioritise opportunities and execute at pace. Our ground and aviation purchasing is centralised at dnata, so you’ll be fostering collaboration across the wider dnata Travel Group, adopting a collegiate mindset to achieve goals. This is a highly visible internally to our teams, within the travel industry and as key ambassador for our business. Excellent relationship management and high degree of professionalism is essential. UK and overseas travel will be required. Key Tasks: Strategic Leadership & Growth • Support the Managing Director – B2B in the design, delivery and execution of growth planning, forecasting and targets., • Maintain focus on trading results, directing pricing strategies to maximise margin and market share while leveraging brand strength., • Provide accurate commercial insight and management information to support our SLT decision making., • Be an active participant in our SLT, supporting or challenging peers as appropriate. Team Leadership & Development • Build a culture of innovation, accountability, and continuous improvement., • Ensure clear communication of goals, strategies, and progress across all teams., • Ensure our home-based colleagues contribute as effectively as those in the office., • Ensure people feel they can ‘belong’ in their teams and with our wider business community., • Be a champion of our shared values and culture. Product & Pricing Strategy • Design and implement the Product & Commercial function to deliver efficient, consistent processes and enhanced productivity., • Drive the development of new products and destinations, supported by market research, competitor insight, and robust business cases., • Ensure product portfolios align with brand strategy and deliver accurate representation across all distribution channels., • Lead land product pricing strategy to optimise profitability through yield management, dynamic pricing, and data-led decision-making., • Ensure the directly contracted Cruise, Touring and ancillary portfolio meets the needs of our customers and that best practise is followed in all areas of compliance. Commercial Excellence & Market Competitiveness • Conduct regular competitor and market analysis to identify opportunities for differentiation, exclusive offers, and innovation., • Collaborate closely with Purchasing, Sales, and Marketing teams to ensure product briefs and pricing strategies deliver market-leading propositions., • Develop and manage supplier relationships (e.g., hoteliers, DMCs, Cruise Lines, Airlines, Touring & Adventure suppliers) to optimise commercial advantage and service levels. Operational Performance & Continuous Improvement • Define and monitor internal SLAs to ensure a department that is well integrated with sales, market, IT et al, • Review and refine operational processes to enhance efficiency, customer experience, and departmental performance., • Identify enhancement opportunities from technology and align with Digital Product as we expand on our robotics, automation and AI integrations., • Model all PRDs for Digital Product team to forecast ROI on investment and support prioritisation process. Customer & Data Focus • Embed a strong customer-centric approach in all product and commercial activities., • Work with Trade Partnerships to ensure all incentive schemes are fully costed and align our interests with our customers., • Use analytical insights to identify trends, inform pricing and product decisions, and improve communication strategies., • Ensure decisions reflect brand values and deliver measurable improvements in customer satisfaction. To be considered for this role, you need to have the following skills, qualifications & experience: • Proven senior leadership experience within product, commercial, or trading roles—ideally in travel or a related sector., • A strong track record in designing and delivering commercial growth strategies., • Demonstrable expertise in pricing, yield management, and margin optimisation., • Experience managing a multi-location department and developing high-performing teams., • Strong analytical skills, with the ability to interpret complex data and translate insights into actionable strategies., • Excellent stakeholder management and negotiation skills., • Demonstrated success in product development, supplier management, and contract negotiation., • Commercially astute with a strategic mindset and operational discipline., • An inspiring leader with strong influencing skills and emotional intelligence., • Highly commercial, results-oriented, and analytically minded., • Innovative and forward-thinking, with a continuous improvement mindset., • Collaborative and inclusive, with strong interpersonal and communication skills., • Resilient and adaptable in a dynamic, fast-paced environment. This role is based at our Leyland office, a minimum of 4 days per week. The office is just 10 minutes from junctions 28 & 29 of the M6 with free parking available. We have some fantastic benefits, making us a great place to work: • 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays), • Additional annual leave purchase scheme, • Company pension scheme, • Life assurance, • Private medical cover, • Employee Assistance programme, • Mental Health First Aiders, • Ongoing development – we have an in-house People Development Team, • Travel discounts – we have a dedicated Staff Travel Team to source the best deals for our people, • Industry/social events – including supplier events, office socials & parties and pop-up shops, • Cycle to work scheme, • Reward & recognition programme, • Belong programme - Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy, • Volunteer days – one day’s paid leave each year to volunteer with a registered charity, • dnata4good – supporting the local communities we work, live and thrive in, • Refer a friend scheme, • Free eye care tests, • Free Taste Card membership– offering discounts on dining out, movies, attractions, takeaways and online shopping, • Casual dress code in the office, • Free tea and coffee, subsidised on-site restaurant with free Wi-Fi and free car parking

This is an excellent opportunity to join one of the UK’s most forward-thinking Managed Service Providers, supporting businesses by designing, maintaining, and improving robust IT infrastructure environments. The organisation operates to exceptionally high technical standards and offers a strong platform for career progression, whether you’re an infrastructure engineer early in your career or a senior MSP professional looking for greater technical depth and challenge. We’re seeking hands-on, infrastructure-focused engineers who enjoy working across complex customer environments and delivering reliable, secure, and high-performing IT services. If you’re passionate about networking, hardware, and on-prem / hybrid infrastructure—and you value customer service just as much as technical excellence—this role could be a great fit. This fast-growing technology services provider supports customers nationwide, delivering end-to-end Managed IT, networking, and infrastructure solutions. The working environment is collaborative, technically demanding, and varied, ensuring no two days are the same. The Role You’ll provide high-quality technical support and engineering services within an MSP environment, working across multiple customer estates. Responsibilities will include troubleshooting, maintaining, and improving network, server, and hardware infrastructure, as well as supporting escalations and contributing to infrastructure projects. Expect exposure to diverse technologies, customer sites, and ongoing opportunities to develop your technical expertise. About You • Experience working in an MSP or infrastructure-focused IT support role (or strong foundational skills for entry-level candidates), • Proven experience supporting WAN, LAN, and network infrastructure, particularly for mid-sized and enterprise customers, • A logical, methodical troubleshooter who enjoys resolving complex infrastructure issues, • Professional, approachable, and confident when engaging with customers and internal teams, • Someone who genuinely enjoys working with hardware, networks, and core IT infrastructure Technical Skills & Experience The role will be aligned to your experience level, with hands-on exposure to many of the following technologies: • Networking & Infrastructure – WAN, LAN, VLANs, routing, switching, DNS, DHCP, • Firewalls & Security – NAT, NAPT, port forwarding, VPNs (vendor-agnostic), • Connectivity – Leased lines, LLU, MPLS, xDSL, failover and resilience, • Wi-Fi – 802.x standards, site surveys, analytics, performance optimisation, • Servers & Hardware – Physical and virtual servers, Windows & Linux, Active Directory, Group Policy, • Virtualisation – Hyper-V, VMware (desirable), • Storage & Backup – On-prem and hybrid backup solutions, DR principles, • Endpoint & Device Support – Windows 10+, hardware builds, troubleshooting, peripherals, • Telephony – PBX systems, SIP trunks, call routing, • Microsoft 365 (supporting role) – User and tenant administration as part of hybrid environments The organisation is committed to diversity, equity, and inclusion, and actively encourages applications from individuals from all backgrounds. Benefits & Perks • Private healthcare, • Wellbeing and fitness allowance, • Enhanced pension contributions, • Life and critical illness cover, • Generous annual leave allowance, • Employee Assistance Programme, • Enhanced parental leave, • Additional wellbeing days, • Paid volunteering leave, • Free parking, • Complimentary meals and snacks, • Games and breakout spaces, • Regular social events

Are you a sales for IT-engineering staffing and software-development with an entrepreneurial mindset? Apply your skills and expertise at Intellias – a top IT employer and leading service provider. Join in and grow within the worldwide IT community. Intellias is a global–based, European-founded software development company and engineering locations in Portugal, Colombia, India, Spain, Croatia, Germany, Bulgaria, Poland, and Ukraine. Traditionally, Intellias has been particularly strong in serving clients in FS&I, with a robust footprint in the EU, UK, North America and Middle East including Fortune 500 companies. Overall, FS&I is a key vertical with great people, capabilities, and a clear path to further growth. The company is founder-led and backed by Horizon Capital, a leading private equity fund. Intellias is known as an employer of choice, with cool people and a well-recognized mindset on how to take care of their own people, scoring at the very top of relevant league tables in terms of employee satisfaction. The company is featured in the Inc 5000 Europe and IAOP Global Outsourcing 100 tops. Following the rapid growth over the last 5 years, we have been investing in the build-up of our international sales organization and are currently searching for a Client Executive focused on Central Europe, mainly the DACH region. Requirements: • 5+ years of experience in B2B sales roles, with at least 3 years focused on IT outsourcing, digital transformation, or software development services in the FSI sector., • Proven track record of expanding and growing large enterprise accounts (mid-market and large financial institutions)., • Strong understanding of market dynamics and staffing needs across Banking, Financial Services, Insurance, and technology companies., • Demonstrable understanding of the software development outsourcing industry, including its various service directions, sales cycles for different industries and company sizes, and modern software engineering technologies and frameworks., • Strong understanding of the IT services sales cycle, buyer personas, and procurement processes in financial services., • Savvy with the latest B2B sales processes and buyer engagement techniques, leveraging digital and social tools to build pipelines., • Experience selling to mid-market and large enterprise customers in the EU, with the ability to identify, navigate, and build relationships among buying committees that gain sponsorship to win and book revenue., • Ability to attain sales quotas and consistently meet or exceed sales targets., • Exceptional relationship-building skills with a consultative approach to sales., • Experience in global service delivery, understanding the nuances of working with distributed teams., • Strong presentation skills to engage both technical and business audiences at virtual or onsite events., • Highly polished personal brand, especially on LinkedIn, and proficiency in leveraging digital and social selling techniques., • Ability to work independently and remotely while collaborating with geographically distributed teams., • Fluent in English (additional languages are a plus)., • Willingness and ability to travel as needed. Responsibilities: • Own and grow a portfolio of existing FSI clients, identifying opportunities for expansion, upsell, and cross-sell., • Build and maintain long-term client relationships, ensuring high satisfaction and retention., • Work closely with internal teams (delivery, presales, and technical experts) to craft tailored solutions that meet client needs., • Develop and execute account growth strategies to drive revenue and strengthen client partnerships., • Stay ahead of industry trends in banking, fintech, and insurance, positioning Intellias as a strategic partner., • Ensure seamless service delivery, collaborating with internal stakeholders to meet and exceed client expectations., • Leverage digital and social selling techniques to engage and nurture relationships with key stakeholders., • Navigate complex buying committees, ensuring sponsorship and support for business growth initiatives., • Act as a trusted advisor, proactively addressing client challenges and providing innovative solutions., • Consistently meet or exceed sales targets, demonstrating revenue growth and successful account management. Why this position: • At Intellias, we’re driven to build meaningful things, embrace challenging problems and work with technologies we enjoy. We take great pride in our geekiness culture, we celebrate being cleverly unconventional and we continuously seek to push boundaries in everything we do., • If you’re a great fit to join us, then we are committed to:, • Helping ensure success in your new role by providing onboarding and training beginning day 1, • Offering a highly competitive meritocratic compensation with rewards, as well as paid holidays, vacations, and occasional personal days, a flexible schedule, and generous perks, • People-centric, modern democratic workplace culture, • Providing you with some really cool Intellias-branded gear!, • Being at the forefront of global technology, we always place individuals ahead of processes. We're committed to nurturing an environment that unleashes the full potential of tech leaders like you. Our people-centered culture and benefits make this an ideal journey for those passionate about executive excellence, sharing knowledge, and contributing to the global tech impact.

Salary Band: £50-70K depending on experience. About Hunterlodge Hunterlodge is a UK-based, full-service agency with a fast-growing portfolio of clients across Higher Education, B2B, and Consumer sectors. We combine creativity, data, and effectiveness to deliver campaigns that genuinely move the needle. Following a series of significant client wins, we are expanding our media capability and are looking for a Head of Performance. This is a senior, hands-on role for a performance-led specialist who will become a key voice within the agency, with a clear ambition and pathway to board-level responsibility within three years. The Role As Head of Performance, you will lead the delivery, optimisation, and strategic direction of Paid Search, Paid Social, and Programmatic activity across the agency. This is a hands-on performance role, not a pure management position. You will work closely with our dashboard and insight specialists, using data outputs to identify opportunities, extract insight, and confidently present recommendations to clients. You will also act as the senior performance lead in pitches, bringing clarity, energy, and credibility to new business conversations. At Hunterlodge, you will be part of a culture that values professional growth, innovation, and advertising effectiveness. You will benefit from our profit-share bonus scheme and an industry-leading CPD programme, backed by 17 IPA Gold and 12 IPA Platinum awards. Key Responsibilities Performance & Campaign Delivery • Lead the execution and optimisation of Paid Search, Paid Social, and Programmatic campaigns to maximise performance and ROI., • Own end-to-end Ad Operations, including campaign set-up, monitoring, troubleshooting, and reporting., • Troubleshoot spend, budget, and purchase order issues, working closely with finance and client teams to resolve discrepancies efficiently., • Work closely with the dashboard team to turn automated reporting into actionable insight., • Stay ahead of platform developments, AI-led optimisation, automation, and governance or legal changes impacting paid media., • Develop and maintain strong relationships with digital media partners and platform representatives including Google, Meta, LinkedIn, and Programmatic partners., • Lead client conversations around performance, insight, and optimisation with confidence and authority., • Present results, insights, and recommendations clearly to senior client stakeholders., • Work closely with the SEO Director and wider strategy teams to deliver integrated performance solutions., • Support team development through mentoring, knowledge-sharing, and best-practice leadership. Skills & Experience Essential • 4–5+ years of hands-on experience managing Paid Search, Paid Social, and Programmatic campaigns., • Advanced knowledge of Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, and other paid platforms., • Proven experience leading or managing performance teams., • Strong working knowledge of Google Tag Manager and Google Analytics 4., • Google Ads and Meta certifications., • Demonstrable track record of optimisation and delivering measurable performance improvements., • Highly analytical, with the ability to interpret dashboards and present insight clearly., • Confident, credible communicator in client-facing and pitch environments., • Experience working within or a strong interest in the Higher Education sector., • Working knowledge of SEO to support integrated delivery., • A hands-on performance leader with a results-driven mindset., • Ambitious, proactive, and commercially minded, with clear leadership potential., • A strong collaborator who can operate independently and influence senior stakeholders., • Calm, solutions-focused problem solver in fast-paced environments. Benefits • Profit-share bonus scheme., • Industry-leading CPD programme with 17 IPA Gold and 12 IPA Platinum awards., • Clear and defined pathway to board-level responsibility within three years., • Hybrid working model., • Inclusive, supportive culture with exposure to major national and international campaigns.

Provides field technical support for key account and/or strategic customers on all aspects of established and new products. Visits customer sites regularly to solve problems, build relationships, understand specific support requirements, and lead application development activities. Provides and coordinates technical training for customer personnel. Assists Sales, Business Development, and other staff in the practical application of company products to meet customer needs. Provides support in disseminating technical information for specific applications. Travel will average at least 50% through serving select, top tier customers within assigned territory / region. Company Overview At FUJIFILM Dimatix Inc., printing and material deposition devices are only as good as their printheads. We are a recognized leader in the manufacturing and design of durable and productive drop-on-demand inkjet printheads that power cutting-edge systems, as well as integrated inkjet solutions that add digital inkjet capabilities to other equipment. These are part of the digitization and transformation of many applications such as commercial printing, graphics, label & packaging, additive manufacturing, ceramic tiles, textiles, electronics and life science research. We’re looking for forward-thinkers eager to spark innovation in inkjet technology. Bring your talents to a team built on collaboration, creativity, and a passion for excellence. At FUJIFILM Dimatix, every product we make begins with the extraordinary people behind it. Join us for groundbreaking work in a flexible, engaging environment. We’re based in two incredible locations: Lebanon, New Hampshire, surrounded by picturesque New England landscapes, and Santa Clara, California, a dynamic hub in Silicon Valley with a mix of innovation, diversity, and sunshine. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: Job Description KNOWLEDGE: Having wide-ranging and deep product and industry experience, uses professional concepts and resources in accordance with company objectives to resolve customer issues in creative and effective ways. JOB COMPLEXITY: Works on highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises sound judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Networks with key contacts and follows the prescribed (SOP) global escalation process when requiring assistance. Acts as the technical expert and advocate for the customers’ application. SUPERVISION: Works with little to no supervision to determines the best methods and procedures on all assignments and may be called to support or lead the activities of other personnel on project work or special assignments. EXPERIENCE: Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintains productive and positive technical support relationship with the top tier set of strategic / key customers., • Works as a team with Dimatix Sales and Business Development to provide primary layer of customer interaction., • Delivers a timely response to customer inquiries; follows through on all tasks and action items., • Conducts customer trainings, both on-site and at Dimatix facilities as required., • Assists in the development of technical support documentation, training literature, and programs., • Creatively analyzes complex, vague, and difficult customer problems; arrives at logical conclusions or hypotheses., • Works closely with global Customer Support colleagues through the global escalation process to engage, • Engineering and other analytic resources for customer case resolution support., • Communicates with other Dimatix departments as necessary and appropriate to respond to customer inquiries., • Provides support to Engineering and Business Development through defined feedback channels to ensure customer product requirements are known and met., • Participates in and/or leads teams for product specific problems and development opportunities., • Prepares Trip Reports on the status of customer products, issues, and opportunities for each customer visit., • Extensively travels to customer sites and Dimatix facilities, occasionally on short notice., • Travels to exhibitions and provides support on product demonstrations, etc., • Regularly trains in Dimatix-NH to stay current with new products, processes, applications, technology, etc., • Provides input to product planning and upgrade activities., • Excellent customer interaction skills, • Bachelor Degree and with a minimum of 6 years of related experience; or 5 years and a Master’s degree; or a PhD with 3 years’ experience., • Expert level understanding of digital printing technology., • Advanced reasoning skills to analyze and solve customer problems., • Ability to work collaboratively across many functional departments., • Excellent written, verbal and presentation skills; command of the English language., • Strong math and computational skills., • Minimum 5 years of customer support experience, including 3 years of field service support., • Expert level understanding of Dimatix products and their applications, • Normal office environment, • Frequent travel to customer locations., • Other duties as may be assigned., • Each employee’s primary objective is to assure that the quality, delivery and cost controls within his/her control meet or exceed all of our internal and external customers’ requirements.

Digital Client Strategist (Account Manager / Digital Project Manager) • Salary £35 - 40K depending on experience, • Full-time, • 35 hours per week, including an hour lunch break each day, • Permanent position following 3 months probationary period, • 3 days in the office / 2 days remote working We are looking for an enthusiastic digital client strategist with project, client and team management skills. You will be the first point of contact for some of our most technical platforms. Therefore, you need to have: • A very good working knowledge of the web, • An appreciation for UX and UI, • Understanding of how the development process works, • Knowledge and experience of wider digital marketing You will be working closely with some enterprise WordPress and WooCommerce sites to help them achieve their goals online, mainly through the website but as you will know the website plays just one part in their digital strategy. If your knowledge of WordPress and WooCommerce is not advanced, you will be expected to get up to speed very quickly. It is expected for you to have good working knowledge of, SEO, Paid and Social Media. We have developed our own methodology for working that allows us to continuously improve our clients’ sites. You will be responsible for overseeing the process and helping clients to make their websites the best they can be in collaboration with our talented WordPress design and development team. Key accountabilities • Client success, • Client growth through uncovering opportunities for clients across UX, UI, Accessibility, Development and Performance, • Delivering work on-time, on-budget, to high quality, • Reporting on activity, providing insights into performance and making recommendations for potential improvements or additional opportunities. Using tools such as GA4, • Managing production schedules across the team to help your clients achieve their goals using Productive.io and Monday.com, • Push forward own self-learning and progression Responsibilities • Being up-to-date with client business roadmap and aspirations, • Ensuring the client facing project management tool is well maintained and monitored, • Working with your direct team to refine briefs, come up with estimates and prioritise tasks, • Regular (weekly) status calls with clients, • Maintaining own timesheets accurately and consistently, • Assist with the QA process for work running through studio when needed, • Regular engagement and understanding of schedules and communicate with client/team to keep work on track, • Billing and invoicing for your clients, • Excellent understanding and communication of your team’s current and future capacity / availability, • Work to maintain and increase regular client billing, • Occasional engagement / management with external partners, • Represent Atomic Smash at industry events Skills required • Experience of account management, • Building out web pages and content via the CMS, • Experience of planning and producing digital projects at a mid-level, • Understanding of agile and waterfall methodologies (Our Always Evolving service pulls elements from both, • Great communicator internally and externally, • Strong understanding of digital project delivery, • Understanding of WordPress and WooCommerce is desirable and would make you stand out, • Knowledge and experience of wider digital marketing, SEO, Paid, Social. About us We are a digital agency focused on websites with a main office in central Bristol. We help our clients achieve their commercial goals through constant evolution and improvement of their online platforms. We run a very friendly studio and understand the pressures of life, always taking a people-first approach to business. Our values • Change is good – we embrace the new and are always learning, improving and evolving. We are inquisitive, forever curious and wanting to be and do better. This healthy growth mindset keeps us and our work up-to-date and progressive., • Client first – we’re dedicated to maintaining strong, collaborative relationships with our clients and delivering high quality work that we’re proud of., • Built on trust – we do right by our clients and our team. Our relationships are built on trust and honesty and integrity run through the heart of our business., • A supportive team – our team is made up of self-starters and strong communicators. We provide a supportive environment in which we can all grow and thrive. We ensure everyone has a great work-life balance and the time and headspace to learn and innovate. Our studio is very technologically-minded and there is regular crossover and strong collaboration between design and development teams. Design and Development teams are also in consistent, open communication with our clients, complementing and assisting the Digital Client Strategist role. We really understand the web design process from start to finish, whilst we also realise that projects are never really complete — there will always be room for iterations and improvements. What it’s like to work for Atomic Smash Benefits • 35 days holiday per year, including bank holidays, • Dedicated learning and development time with cash budget, • Very friendly working culture with regular social activities for those who want to join, • Bristol-based office space available for flexible use, • Home office set-up cash budget, • Access to creative spaces for work and play (table tennis anyone?), • Secure bike parking and showers at the office, • Workplace pension, • Life insurance, • Critical illness cover When we work • Flexible working that you can adapt around your lifestyle, • Our core working hours are 10am-3pm (but you can even flex these on occasion) What we work on There are lots of exciting creative and technical sites we are improving incrementally across the studio including; • One25, • Sawdays, • Institute of Physics, • The Medic Portal, • The Grand Appeal, • Spike Island, • SS Great Britain, • Bristol Pride, • ForrestBrown, • Positive News We are a long-term agency partner for our clients, working with them to improve their WordPress and WooCommerce sites over time so their websites are always performing at their best. This comes to life through our Always Evolving model. Outside of day-to-day client work, members of our team have worked on other initiatives to connect with and give back to the communities around us, including: • Organising events such as WordCamp Bristol and the monthly Bristol WordPress Meetup, • Sponsoring events such as Europe’s first do_action charity hackathon, • Running chess tournaments for agencies in Bristol, Bath and beyond, • Funding desks at creative co-working spaces to support new creatives in Bristol How to apply

About FCM FCM is more than a global travel management company with 24/7 support in 100+ countries. We’re a movement—6,500+ changemakers, travel experts, and performance drivers redefining corporate travel. We don’t just keep the world’s biggest companies moving—we make it smoother, smarter, and bolder. Certified as a great place to work and fuelled by an alternative mindset, we embrace change, challenge convention, and do things differently. This is FCM—where different happens. Shift Pattern: This role follows a 4 on 4 off shift pattern, with 12-hour shifts from 08:00 to 20:00 or 20:00 to 08:00. You will have a desire for learning, consistently think ahead to identify business needs and take proactive steps to improve efficiencies. You will bring your energy, passion and ‘think different’ attitude to any challenge and be able to collaborate effectively with internal and external stakeholders—working both independently and in a team environment. You will be attentive to client and traveller needs. Qualifications • Minimum of 2 years experience as a Travel Consultant, • Experience in GDS – Amadeus - Conversion course can be offered for highly experienced consultants, • Extensive industry and travel knowledge, • Extensive fares knowledge, • Strong client focus and service ethic, • Positive and open-minded attitude with a willingness to adapt, • Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team., • Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support., • Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more., • Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness., • Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan., • Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy., • Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. #FCM

Job Title: Product & Sales Enablement Consultant Reporting To: Director of Product Consulting Location: Bournemouth / Hybrid Working Salary: Competitive Job Type: Full Time 37.5 hours a week Our Purpose Nourish Care provides a digital solution to the health and social care sector which improves the process of recording, analysing, and sharing of information. We seek to enhance and simplify care in equal measures; To harness the power of care management software to improve the lives of people who need care and those who provide it. We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector, we will not be complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible. This role exists to empower the Revenue team (Sales, Customer Success, Professional Services) with the knowledge, tools, and resources needed to confidently position and deliver our products. It combines strategic enablement with operational management of the Learning Management System (LMS) to ensure consistent, scalable learning experiences that drive revenue performance. Key Responsibilities • Design and deliver enablement programmes tailored for Sales, CSMs and Professional Services., • Develop structured learning paths aligned with revenue goals and KPIs., • Create engaging content (presentations, videos, guides) for product and sales training., • Own the administration and optimisation of the LMS platform (LearnUpon)., • Manage course creation, enrolments, reporting, and user experience for the Revenue team., • Ensure timely updates to learning content and troubleshoot access issues., • Measure individual abilities against enablement criteria to identify skill gaps and guide future enablement focus., • Work cross-functionally to incorporate feedback into enablement materials., • Partner with Marketing for consistent messaging across training and collateral., • Proven experience in sales enablement, product training, and LMS administration., • Strong understanding of SaaS products and the UK social care sector., • Excellent communication and presentation skills., • Ability to manage multiple projects and stakeholders., • Increased adoption and completion rates of LMS courses by Revenue team members., • Improved sales confidence and product knowledge scores., • 25 days basic annual leave, plus Bank Holidays, • In addition, we offer incremental leave benefit of 1 extra day for each completed year of service, up to a maximum of 5 additional days. This means long standing employees can enjoy up to 30 days of annual leave per year, plus bank holidays., • Extra paid day off for your birthday, • Paid days off for volunteering opportunities, • Private Medical Insurance, • Pension, • Referral Bonus, • Health and Wellbeing platform including access to 24/7 GP & 24/7 EAP, • Counselling and support, • Variable impact workouts., • Wellbeing videos including prompts for healthy behaviours, • Wellbeing, care and compassion leave policies, • Cycle to Work Scheme, • Career Development opportunities and regular reviews, • Recognition and Rewards

Branch/Stores Assistant 6-month FTC – (Potential longer-term opportunity) Location - Birmingham We have an exciting opportunity for 2 Branch/Stores assistants to join our team at our Birmingham local store on an initial 6-month fixed term contract. Working alongside our amazing branch team you will divide your time between communicating effectively with our customers and keeping on top of our stock and inventory. Full training will be provided, but a can-do attitude is all that it takes to succeed in this role. What you will be doing: As a Branch Assistant, you will be reporting directly to the Branch Manager. Within the Branch, you will provide excellent customer service by helping identify our customers’ needs and requirements by building strong relationships and investigating and resolving customer issues from general and technical questions whilst advising on delivery options and dispatches. You will also be responsible for warehouse and stock management picking and packing activities. What do I need to be successful? If you have the following skills and experience, we want to hear from you: • Experience within stock/inventory, • Excellent reporting and Excel skills, • Strong communication skills, • The ability to multi-task and put your attention to different areas of work throughout your day, • Computer literacy

Job Description We are currently looking for a Head of News and Issues Management to join our Communications and Engagement Function within the Enablement group. This is a full-time opportunity, on a Fixed Term Contract to 31 st August 2026 basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Please be aware that this role can only be worked in the UK and not overseas. Please note that there might also be a requirement to travel to South Mimms, Herts or other locations as appropriate. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The MHRA Communications and Engagement Group is a multi-award-winning team that has a consistent track-record of achievement and providing value for money. Our focus is to support the agency to deliver its business outcomes by putting patients and the public at the centre of all our work. We are organised in the following teams: News & Media, Communications, Patient and Public Stakeholder Engagement and Customer Experience. This role is in our News and Media team. The news and issues management team handles high-profile, sensitive and day-to-day news and issues affecting the organisation and its remit. It also handles daily media enquiries. What’s the role? • Develop, lead and manage the agency’s profile and reputation on high profile, sensitive and day-to-day news and issues affecting the organisation and its remit confidently with the media, promoting, explaining and justifying its scientific expertise and wider contribution to public health and science nationally and globally., • Lead effective news and issues management strategies at pace, developing and nurturing senior media and social media contacts, responding quickly and accurately to breaking or negative news stories to limit potentially damaging coverage and drive the agency’s reputation, evaluating outcomes and results., • Generate, lead, deliver and evaluate news and issues management strategies that supports the business priorities and culture change set out in the agency’s business and corporate plan and act, if required, as communications account director for an agency group., • Provide news and issues management communications advice to senior leaders, including the executive committee and chief executive., • Produce high-quality handling plans that includes reactive lines to take, press notices, potential risks, core scripts, briefings and Q&As and considers the use of shareable social media content, ensuring work aligns and integrates with strategic communications priorities and narratives, understanding the impact and reach of the news and issues management communications and using insight to shape them further., • Extensive knowledge and experience of running or taking a lead role in a high-profile press office, including news and issues management., • A strong, proven understanding of news, issues and reputation management and interesting, accessible content., • Excellent written, editorial, social media engagement and oral communications skills., • Proven leadership and management skills, able to demonstrate experience of leading multi-functional units in a complex organisation, including motivating and developing staff, and managing their performance., • Communicatingand Influencing (A, I, P), • Delivering at Pace (I), • Leadership (I), • Extensive knowledge and experience of running or taking a lead role in a high-profile press office, including news and issues management, to deliver business objectives and enhance reputation in a large, complex, expert organisation. (A, I), • Confident (I), • Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application., • Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage., • Extensive knowledge and experience of running or taking a lead role in a high-profile press office, including news and issues management, to deliver business objectives and enhance reputation in a large, complex, expert organisation., • Laboratory-based roles working directly with known pathogens, • Maintenance roles, particularly those required to work in laboratory settings, • Roles that involve visiting other establishments where vaccination is required

Come and join one of the UK's largest providers in Neuro and Mental Healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Staff Nurse at our Nottingham Brain Injury Rehabilitation Centre in Nottingham. At Nottingham Brain Injury Rehabilitation and Neurological Care Centre, we offer rehabilitation, care and support to people with a brain injury or other neurological condition. We’re committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible. We provide a psychology led multi-disciplinary treatment model to deliver a high quality, specialist service for people who have a neuro disability or acquired brain injury. Fernwood (22 beds) — High dependency rehabilitation Fernwood is for individuals with particularly complex nursing care needs. Residents may have tracheostomies, required assisted ventilation or may present with a persistent disorder of consciousness. We also care for individuals who may be in the end stage of a progressive neurological illness. Residents have access to input from the therapy team as standard. Individualised therapy or rehabilitation package tailored to individual needs and goals are also available. Fernwood is also able to provide tracheostomy weaning programmes on-site, where clinically indicated. Millwood (23 beds) — Neurorehabilitation Millwood is for residents who have undergone acute rehabilitation and require further therapy input to reach their optimum level of recovery. We provide a range of rehabilitation therapies to help people relearn and practice everyday skills to give them the best chance of a return home. Hazelwood (14 beds) — Non-complex care and neurorehabilitation While residents on Hazelwood have access to 24-hour nursing input from our diverse and skilled specialist nursing team, our primary focus on Hazelwood is the care and rehabilitation of individuals with no or low level nursing needs. The service is suitable for people who as a result of brain injury are unable to live at home independently, require round the clock support to manage everyday tasks, support to keep themselves safe and maintain their overall wellbeing and quality of life through performance and participation in activities of daily living and social and recreational activities. We can also offer bespoke rehabilitation and therapy packages from our specialist in-house therapy team. What you'll be working: We're flexible, so you'll work a total 37.625 hours per week, days & nights on a rota basis. This role will be fully rotational, working across three distinct, yet complementary, services on one site. What you'll be doing: • Responsible for the nursing input residents receive, through nursing assessments and care planning., • Contributing towards MDT working, risk assessment management and a programme of on-going clinical improvement., • Providing written nursing reports for a range of statutory and clinical review processes., • Work according to the NMC Code of Professional Conduct and relevant professional guidelines as a named nurse or key worker for a defined group of patients., • Work and act as a key member of the team, supporting each patient with achieving their planned outcomes., • To ensure a comprehensive assessment is completed for the patients/residents/clients to ensure a comprehensive person-centered assessment is completed for their pathway and care plan., • Take charge of a designated clinical area., • Ensure all clinical documentation is of a high standard and patient notes are maintained and filed in the appropriate way., • Provide a highly specialised range of clinical interventions and knowledge of evidence based models of practice relevant to the patients’/residents’ needs., • Working autonomously with confidence and competence to provide a highly specialised and safe service to the patient., • Adopt a flexible approach to hours of duty, in order to meet the needs of the service over a 24 hour period. What you'll have: • A current NMC Pin registration (RGN), • A Legal right to work in the U.K., • Up to date experience/knowledge of Tracheostomy care essential, • Up to date experience/knowledge in management of neuro conditions essential, • Experience of working within a neurorehabilitation setting We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: • 25 days plus bank holidays, • Birthday off, • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities, • Reward App giving discounts and savings on your weekly shop, • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice, • A Nest Personal Pension account, • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians, • We recognise outstanding Active Behaviours via the Active Awards programme, • Enhanced Sick & Maternity Pay benefits, • Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know, • ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

What we’re looking for As Senior Client Partner, you’ll lead some of our most important client relationships, guiding brand, digital and design teams through every stage of a project, from strategic inception to creative delivery. As Senior Client Partner, you’ll lead some of our most important client relationships, guiding brand, digital and design teams through every stage of a project, from strategic inception to creative delivery. You’re both a trusted advisor and a leader: calm, strategic and committed to ensuring the work not only lands beautifully but drives our clients’ businesses forward. You combine strategic thinking, commercial acumen, and creative empathy – able to zoom out to see the big picture while staying close enough to the detail to make confident calls. You set the tone for how we show up with clients: forward-looking, collaborative, commercially sharp, and above all, trusted. You’ll work closely with our Creative and Partnership Directors to grow accounts, identify opportunities, and ensure our work remains emotionally powerful, effective, and aligned with both client goals and agency ambitions – unafraid to ask the questions that make the work better. Experience working with tech (SaaS, financial, AI, climate) brands is a real advantage, helping you navigate complex challenges with curiosity, rigour, and confidence. Responsibilities The role centres around delivery expertise, coupled with strategic and commercial acumen with a hyper focus on client partnerships. Below are the core responsibilities that shape how we deliver work and support our clients. How much you lean into each one will naturally shift – from project to project, and from phase to phase – but together they form the foundation for success. Strategic Client Partnerships • Build and nurture long-term client relationships rooted in trust, insight, and strategic value, shaping the overall client experience., • Act as senior counsel, connecting creative ambition with commercial outcomes and navigating challenges with empathy and confidence., • Lead regular project reviews and project health checks, identifying growth opportunities, areas for improvement, and plans to mitigate risk. Commercial Leadership • Partner with the Client Partnerships Director and SLT to identify opportunities, develop proposals, and craft commercially sound scopes and estimates., • Own revenue performance, forecasting, billing, and financial reporting across your projects, ensuring clarity, accuracy, and profitability., • Negotiate contracts, fees, and shifting deliverables to align expectations, avoid surprises, and demonstrate the value of our work. Creative Enablement • Partner with Creative and Strategy Directors to ensure work meets our benchmarks for creative standards and strategic intent, always grounding decisions in strategy., • You’ll champion our feelings-first approach, helping clients see how emotionally-led, strategically-grounded design drives real business impact., • Bring clarity and momentum to projects, ensuring the right inputs, decisions, and approvals happen at the right time., • Contribute actively to the creative conversation, bringing insight, curiosity, and a client lens while protecting creative integrity and balancing timelines and budgets. Operational Excellence • Oversee end-to-end project delivery, resource allocation, workflow efficiency, and best-in-class communication across teams., • Proactively refine and improve internal processes to support better and more sustainable delivery and client relationships., • Anticipate challenges early and remove roadblocks before they impact the work or team. Team Leadership & Mentorship • Support and mentor Client & Delivery Partners, helping them grow capability, confidence, and autonomy., • Foster an accountable, collaborative, and positive culture within project teams., • Model resilience, transparency, and calm under pressure — especially during challenging phases of delivery. Perks & Benefits At Fiasco, we believe great work starts with a great environment. That’s why our benefits are designed to support the whole person, not just the job title. From flexible working hours to private healthcare, team socials to summer hours, we’ve built a package that balances wellbeing with growth. It’s about making sure everyone feels looked after, valued, and set up to thrive — inside and outside the studio. • The opportunity to work on an exciting variety of projects and clients, across sectors and geographies., • We trust you to manage your own time. Start and finish your day when it suits you — as long as you work your contracted hours and stay mindful of meetings, deadlines, and team commitments., • Working collaboratively from our bustling studio 4 days a week, with Wednesdays as an optional working from home day., • We promote a healthy work/life balance – that’s why we offer 25 days of holiday each year (plus bank holidays) and an additional 3 days over the Christmas period., • Across the Summer school holidays, we shift to a four-day working week — taking Fridays off, with no change to pay. It’s the equivalent of six extra days of annual leave, giving you more time to recharge and enjoy the longer days., • We offer 2 weeks a year to take your role on the road. Whether it’s extending a holiday, spending time abroad, or just helping out at home, WFA gives you the freedom to work where life takes you., • A helping hand – alongside a BUPA private healthcare plan, we offer a confidential wellbeing service that connects you with specialists in areas from mental health to financial advice. There for when you need it., • Fuel for the day, on us. From cereals and fresh fruit to breads and pastries, there’s a daily spread in the studio to keep energy levels up and the mood high., • We promote a culture of curiosity and creativity – from R&D to our Lunch & Learn series – we back your growth, both personally and professionally., • We’re B Corp which means we meet the highest standards of verified social and environmental performance, public transparency, and legal accountability. How to apply Deadline: Friday 19th December 2025 Interviews: • First round: w/c 15th December 2025 + w/c 12th January 2026 Duration: 12-month, fixed-term contract Location: Bristol, UK Salary: £40-£46k DOE If this sounds like you, then we want to hear from you. Please send applications with the following: Subject line: I’d like to apply for the Senior Client Partner role Body: In 5x bullet points, describe why you’re the best person for the job and what you’d bring to the team Please keep cover letters short and attach an up-to-date CV, plus a link to your Linkedin and/or Instagram account. NB: We will aim to get back to every applicant, however, this might take some time so please bear with us. No agencies, please. We’ve got this one covered.

This role is based at our Sale Dealership: 253 Washway Rd, Sale M33 4BL, United Kingdom • A competitive and rewarding commission structure OTE up to £72,000, • A full valid UK driving licence is required for this role About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure. Additional Benefits • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres., • Pension: Benefit from a generous employer pension contribution of up to 7%., • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays., • Single Private Medical Insurance, • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly., • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions., • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources., • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees., • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package., • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development., • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan., • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage., • Paid sick leave upon completion of Probationary period. Role Overview: An exciting new opportunity has come up here at Sale. This is a great opportunity for you to become a key member of our Dealership team. As a General Sales Manager you will collaborate with colleagues in seeking and connecting with new and existing customers and markets. In this role you will also: • Plan, monitor, and maintain all relevant budgetary controls., • Manage departmental deadlines and ensure high levels of customer satisfaction., • Recruit, select, and onboard new talent., • Develop and support your team to achieve both individual and business goals., • Deliver best-in-class customer service. A Day in the Life: “As a GSM, you will be getting into the detail of new and used cars, pushing on both departments (and possibly different franchises) to maximise volume, profit and customer satisfaction. You will likely have sales managers or assistant sales managers working with you, towards a common goal to ensure all departments hit their required budget each month and year. A strong knowledge of used car operations and the complexities of new cars is key, balancing both departments is tough going but can be achieved through hard work and commitment. You will interact with people at all levels, including customer, internal staff, contractors and senior management.” Let’s Work together: We are looking for a General Sales Manager to work alongside our sales team. You will have demonstrable sales experience along with excellent communication and planning skills and a passion for best-in-class customer service as well as the want to develop and grow team members to succeed. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

💻: E-commerce Senior Customer Service Manager 📍: Uxbridge UB8 2AD, UK 🕓 Full-time · Permanent · In-house role (Hybrid 2 days WFH) £ : DOE £40-45K Join one of the UK’s fastest-growing consumer goods companies. At Keplin Group Limited, we supply a wide range of high-quality home, lifestyle, and personal products to major UK retailers, supermarkets, and online marketplaces. We’re looking for an experienced Ecommerce Customer Service Manager to lead our online customer experience and support team — making sure every customer interaction reflects our commitment to quality, trust, and satisfaction. 🔍 About the Role You’ll take ownership of our ecommerce customer service function — overseeing daily operations across our website, Amazon, and retail partners. You’ll lead a small but dynamic team, set service standards, and work cross-functionally to improve fulfilment, returns, and overall customer satisfaction. This is a hands-on, fast-paced role for someone with strong leadership skills, a strategic mindset, and a passion for delivering an exceptional customer experience. You’ll thrive here if you enjoy a busy, high-volume environment where priorities shift quickly and every day brings new challenges and opportunities. 📈 Reports to: CEO and Head of Operations 👥 Team: Customer Support Executives / Coordinators ⚙️ What You’ll Do • Lead and develop the customer service team to deliver an exceptional online experience., • Manage enquiries, returns, and complaints across all ecommerce platforms., • Work closely with logistics and operations to resolve fulfilment issues quickly., • Analyse data and feedback to drive continuous improvement., • Ensure compliance and SLAs are met across Amazon, eBay, and other marketplaces. 👤 What You’ll Bring • 5–7 years’ experience in customer service management within FMCG or ecommerce., • Strong background managing multi-channel support (email, chat, social, marketplaces)., • Proven leadership and coaching skills, with a focus on continuous improvement., • Proficiency with customer service tools (e.g. eDesk)., • Analytical, proactive, and solutions-focused mindset. 💼 What We Offer • Competitive salary dependant on experience., • Benefits - Free onsite parking, Pension scheme, Hybrid working 2 days WFH, healthy snacks provided to staff for free everyday!!, • Opportunity to shape and grow the customer service function within a thriving FMCG business., • A collaborative, supportive team culture that celebrates progress and initiative. 📩 Ready to join Keplin Group? If you’re passionate about ecommerce and creating outstanding customer experiences, we’d love to hear from you. Apply today and help shape the future of customer service at Keplin Group.