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  • Bar manager
    Bar manager
    8 hours ago
    Full-time
    London

    Bar Manager We are seeking an experienced and dynamic Bar Manager to oversee all aspects of our bar operations. The ideal candidate will have a passion for hospitality, excellent people management skills, and a deep knowledge of beverages and bar operations. Key Responsibilities: Oversee daily bar operations and ensure high standards of service and product quality Recruit, train, schedule, and manage bar staff, fostering a positive and productive team environment Develop and implement innovative drink menus and seasonal specialties that align with current trends and customer preferences Manage inventory, place orders with suppliers, and control costs while maintaining product quality Monitor bar revenue and expenses, analyze sales reports, and implement strategies to increase profitability Ensure compliance with health, safety, and liquor licensing laws and regulations Handle customer feedback and resolve complaints promptly and professionally Collaborate with the kitchen and restaurant management team to ensure seamless service Organize and promote special events to attract customers and increase revenue Maintain a clean, organized, and safe bar environment Qualifications: Proven experience (3+ years) in bar management or similar role Strong knowledge of wines, spirits, cocktails, and current industry trends Excellent leadership, communication, and interpersonal skills Financial acumen with experience in budget management and cost control Proficiency in bar POS systems and inventory management software Valid food safety and alcohol service certifications Ability to work in a fast-paced environment with changing priorities Availability to work evenings, weekends, and holidays as needed

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  • Restaurant Manager
    Restaurant Manager
    3 days ago
    Full-time
    London

    Firmdale Hotels is renowned for its luxury boutique accommodations and exceptional service. With properties in London and New York, we pride ourselves on creating memorable experiences for our guests. Our Haymarket Hotel is seeking a dedicated and dynamic Restaurant Manager to lead our food and beverage operations. If you are passionate about hospitality and thrive in a fast-paced, high-end environment, we want to hear from you! As a Restaurant Manager at the Haymarket Hotel, you will be the driving force behind our food and beverage outlets. Your main responsibility will be to ensure seamless daily operations and exceptional customer service. You will work closely with senior management and your team to consistently exceed guest expectations. Responsibilities: • Direct the floor management of all Food & Beverage departments, ensuring smooth and efficient service., • Conduct daily team briefings, providing updates on specials and essential information., • Proactively engage with guests to ensure their satisfaction through regular check-backs., • Deliver engaging training sessions to enhance service standards and product knowledge., • Collaborate with the Head Chef on menu development and refinement., • Work closely with the Bar Manager to curate wine and cocktail lists that complement our offerings., • Mentor and develop departmental managers to foster their growth and success., • Supervise the operations of the events department, ensuring seamless execution., • Manage labour schedules and rosters efficiently to optimise productivity., • Implement and supervise food safety and health & safety protocols., • Prepare forecasts, analyse performance, and manage budgets for Food & Beverage departments., • Develop and execute a promotional calendar to drive Food & Beverage sales., • Utilise social media channels to enhance Food & Beverage sales opportunities., • Monitor sales performance and uphold standards of upselling., • Set monthly departmental objectives and benchmark progress., • Oversee cash handling procedures and manage complaint resolution effectively. What you Need: • Previous experience as a Restaurant Manager in a luxury hotel or upscale restaurant setting., • Exceptional attention to detail with a commitment to delivering outstanding standards., • Strong leadership and motivational skills to inspire and develop staff., • Proficiency in training and staff development methodologies., • Excellent communication skills, both verbal and written., • Impeccable personal presentation reflecting our brand's ethos., • Resilience and a proactive approach to problem-solving., • Familiarity with Micros or similar hospitality software is desirable. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Procurement Manager
    Procurement Manager
    1 day ago
    Full-time
    London

    The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 8 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

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  • Site Technician
    Site Technician
    4 days ago
    £30000–£31000 yearly
    Full-time
    London

    "Are you a capable and safe driver and do you enjoy driving for work?" "Do you like to use tools and take pride in the finished product?" Then you could be a perfect addition to our Site Operations Team as a Site Installation Technician. At Innowise Works, we specialise in collecting a wide range of traffic-related data for consultancies and local governments. This data plays a crucial role in informing decision-makers and driving key infrastructure and sociological changes to meet the evolving needs of our society. This role is the backbone of our business and is crucial to its success and growth. Here’s a summary of the key responsibilities and requirements: Key Responsibilities: • Data Collection: Install and manage data collection equipment to monitor traffic and pedestrian movements., • Vehicle Operation: Drive a company vehicle to various sites, primarily in London (South), but also nationwide as needed., • Shift Work: The job involves day and night shifts, with a focus on afternoon into evening work, and includes weekend shifts. Core Competencies: Technical Skills: • Competence with Power Tools: Ability to safely and effectively use various power tools for installing and maintaining data collection equipment., • Driving Experience: Familiarity with operating medium to larger vehicles like a Transit van, which is crucial for transporting equipment and personnel. Time Management & Flexibility: Excellent Time Management: Ability to manage time effectively to meet deadlines and schedules, even with the challenges of varying work hours. Flexible Approach: Willingness to adapt to different working hours (day, night, and weekends) and environments, including working alone. Problem Solving & Decision Making: • Good Decision-Making Abilities: Capacity to make sound decisions, especially in dynamic or challenging situations., • Problem-Solving Skills: Ability to address and resolve issues that may arise during installations or in the field. Physical & Environmental Requirements: • Comfortable Working at Heights: Ability to work safely at heights up to 4 meters., • Physical Fitness: Capable of handling the physical demands of the job, including walking, standing, and sitting for extended periods., • Outdoor Work Tolerance: Willingness to work in all weather conditions, maintaining productivity and safety standards. Health & Safety Awareness: • Roadway Conditions: Ability to work safely in a variety of roadway environments, with a strong emphasis on health and safety practices – (Training course provided). Communication: Good Communication Skills: Proficient in communicating via email and telephone, ensuring clear and effective interaction with team members and clients. IT Proficiency: Basic IT Skills: Ability to use basic software tools, which is essential for reporting, data collection, and communication tasks. Experience: • Previous Night and Lone Working Experience: Familiarity with the demands and safety protocols of night shifts and working alone. This role is ideal for someone who is technically inclined, enjoys outdoor work, and is flexible with their working hours. The Benefits of being part of Innowise Works: • Salary: £30k to £31k – Depending on experience, • Hours: 40 hours per week, with the opportunity for overtime., • Generous Leave: 22 days of annual leave, inclusive of bank holidays., • Company Vehicle: A company vehicle provided., • Birthday Leave. Innowise Works is an Equal Opportunities Employer Work Location: On the road

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  • Sales Associate
    Sales Associate
    13 days ago
    £14–£15 hourly
    Full-time
    London

    Overview We are seeking an outgoing and experienced Sales Associate who is passionate about customer service to work in our monogramming studio at Peter Jones in Sloane Square. You’ll be at the heart of one of the most exciting retail environments in the UK. You’ll be part of a supportive team in building performance in this brand new part of our business, raising it's profile within John Lewis and beyond, and most importantly, creating a design-led shopping experience for our customers. This isn’t a typical Sales Associate role, it’s a platform for growth within a new division of our business. It’s also an opportunity to learn about retail from within the John Lewis Partnership ecosystem, one of the best in the world with exposure to directors and leaders who regularly visit the store to see what excellence looks like. Duties • Oversee daily shop operations, ensuring efficiency and excellent customer service standards., • Manage customer enquiries with professionalism, courtesy and a proactive attitude., • Take meticulous order notes and support the production team in executing those orders., • Maintain an neat and attractive retail space that encourages customer interaction and promotes our monogramming service effectively., • Market our business proactively to shoppers in store as well as by developing relationships with shop staff and with other shops in the Sloane Square neighbourhood., • Help set sales goals and develop strategies to maximise revenue and optimise the monogramming studio concept., • Analyse sales data to identify trends and implement improvements in sales management strategies., • Handle administrative duties such as daily sales reports, client data bases, ordering supplies, etc., • Foster a positive team environment through leadership, motivation, clear communication and teamwork., • Ensure compliance with health and safety regulations within the shop environment. Experience • Experience, with references, within retail or similar environments, • Strong organisational skills with the ability to prioritise tasks effectively, • Excellent communication skills, both verbal and written; written and spoken fluency in English is required., • Previous experience in customer service roles demonstrating excellent people and organisational skills, • A willingness to be proactive and brand-positive with clients to bring new clients in to the studio, • Familiarity with Shopify retail management software and point-of-sale system is preferred, • An interest in textiles, graphic design or fashion helpful This position offers a creative, fun and engaging environment for a motivated retail sales associate with a desire to assume increasing management roles. We’ll invest heavily in your development, offering training and opportunities to progress into senior management. Why This Role Is Special • It’s our first shop within our John Lewis Partnserhip collaboration — the most visible, high‑impact location in our business, • You’ll work closely with the founder of the business as well as John Lewis Partnership executives, • You’ll influence retail standards across both the Initially London and John Lewis brands, and have high level interactions with other Sloane Square-based brands., • You’ll be part of a high‑performing, creative passionate team, • You’ll have genuine opportunities to progress quickly This is the kind of role that transforms careers. Benefits: • Company pension, • Discounted or free food, • Employee discount Work Location: In person in SW1 location

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  • Field Service Engineer
    Field Service Engineer
    15 days ago
    £12–£20 hourly
    Full-time
    Potters Bar

    Gaming Machine, Pool Table & Jukebox Service Engineer Location: Hertfordshire, North London and surrounding areas Job type: Full-time, permanent Company: Crystal Leisure Ltd Salary: Competitive, dependent on experience Benefits: Company vehicle, fuel card, tools, uniform and workplace pension About the role Crystal Leisure Ltd is looking for a reliable and practical Field Service Engineer to install, maintain and repair gaming machines, pool tables, jukeboxes and associated leisure equipment across our customer locations. You will work mainly in pubs, clubs and other hospitality venues, responding to service calls and ensuring that equipment is safe, presentable and operating correctly. This is a field-based role involving regular travel throughout Hertfordshire, North London and the surrounding areas. Previous experience with gaming or leisure equipment would be an advantage, although training can be provided to a candidate with strong electrical, mechanical or technical ability. Main responsibilities • Diagnose and repair faults on digital gaming machines, fruit machines and other amusement equipment., • Service and repair pool tables, including coin mechanisms, ball releases, cushions, cloth and levelling., • Diagnose and repair digital jukeboxes, amplifiers, speakers and associated audio equipment., • Install, exchange and remove equipment at customer premises., • Configure equipment, internet connections, routers and basic network settings., • Complete preventative maintenance and equipment safety inspections., • Carry out software updates and basic equipment programming., • Maintain accurate digital job sheets, service records and parts-used information., • Manage spare parts and tools carried in the company vehicle., • Keep equipment clean, secure and professionally presented., • Communicate clearly with venue managers and staff., • Escalate recurring or complex technical faults when required., • Assist with machine collections, cash handling or meter readings where authorised and properly trained., • Follow company procedures relating to security, cash, data protection and health and safety., • Participate in an agreed out-of-hours or weekend call-out rota. Essential requirements • Good practical electrical, mechanical or technical skills., • Ability to diagnose faults logically and work independently., • Basic understanding of computers, software and networking., • Good communication and customer-service skills., • Reliable, organised and able to manage a daily workload., • Comfortable working in pubs, clubs and hospitality venues., • Physically capable of moving equipment safely with appropriate assistance and handling equipment., • Full UK driving licence., • Willingness to travel throughout the company’s service area., • Flexibility to work occasional evenings, weekends and bank holidays as required., • Honest and trustworthy, particularly when working around cash and valuable equipment. Desirable experience Experience in any of the following would be beneficial: • Gaming, amusement or fruit machines., • Pool tables and coin-operated equipment., • Digital jukeboxes and commercial audio systems., • Electronic or electrical fault-finding., • Computers, routers, Wi-Fi and network cabling., • AV, CCTV, alarms or other field-service equipment., • Working in pubs, clubs, arcades or the wider leisure industry., • PAT testing or relevant electrical qualifications. What we offer • Competitive salary based on experience., • Company vehicle and fuel card., • Company phone or tablet., • Tools, equipment and uniform., • Full product and systems training., • Workplace pension., • Holiday entitlement., • Overtime and call-out opportunities., • A varied, hands-on position with opportunities to develop your technical skills., • The opportunity to work with both established leisure equipment and new interactive gaming technology. Working hours The normal working pattern will be agreed with the successful applicant. Because our customers operate within the hospitality sector, some evening, weekend and bank-holiday work may be required. Participation in an on-call rota may also form part of the role. How to apply Please send your CV together with a short explanation of your relevant technical or field-service experience. Applicants from electrical, mechanical, AV, IT, vending, security or similar service backgrounds are encouraged to apply.

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  • Software Developer
    Software Developer
    16 days ago
    £15–£25 hourly
    Part-time
    Orpington

    Create and Evaluate Challenging Practical AI Prompts - Industry Practitioners Needed (English) • Machine Learning, • Posted Aug 22, 2026 Can AI Tackle Your Industry’s Most Complex Challenges? Help advance AI by creating practical, industry-specific prompts that test its capabilities. We are seeking experienced professionals based in the 𝐔𝐧𝐢𝐭𝐞𝐝 𝐊𝐢𝐧𝐠𝐝𝐨𝐦 to develop high-quality AI prompts informed by their industry knowledge and hands-on experience. As an Industry Practitioner, you will create realistic, domain-specific questions and scenarios that reflect the challenges professionals encounter in their work. You will also evaluate AI-generated responses for accuracy, relevance, clarity, and overall quality. You will review responses against established guidelines, identify errors or areas for improvement, and provide consistent ratings and feedback. Ideal candidates have strong analytical skills, excellent attention to detail, and proficiency in the required language. Your contributions will help improve the accuracy and effectiveness of advanced AI systems across a range of business and professional settings. 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐒𝐩𝐞𝐜𝐢𝐟𝐢𝐜𝐬: The freelancer will create realistic, work-related prompts that reflect tasks they may encounter in their day-to-day professional life. Each domain-specific prompt must meet the following requirements: ● State a clear objective. ● Specify the required inputs and expected outputs. ● Clearly define all constraints and requirements. ● Use consistent terminology and provide enough context to eliminate critical ambiguity. ● Be fully self-contained and not depend on unstated assumptions or information known only to the prompt creator. ● Represent a practical and authentic workplace task. ● Not be generated or written using AI tools. Submissions should reflect the freelancer's own knowledge, experience, and input. 𝐂𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧: ● Prompt creation: $3 USD for each successfully completed prompt. The current average benchmark is 6 prompts per hour, or approximately 10 minutes per prompt. ● Response evaluation: $1 USD for each successfully completed evaluation. The current average benchmark is 12-20 cases per hour. ● Payments are calculated based on the total number of approved prompts and evaluations. Disclaimer: Each task/milestone activation guarantees a minimum payment of $5 USD, provided the freelancer meets the required SLA and successfully completes the assigned brief in accordance with the task requirements. 𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬: ● Must be an industry practitioner based in the 𝐔𝐧𝐢𝐭𝐞𝐝 𝐊𝐢𝐧𝐠𝐝𝐨𝐦 ● A practitioner in any of the following fields or domains: • Finance & Consulting, • Product & Design, • Data & AI, • Integrated Operations, • In personal entrepreneurship / Entrepreneurs, • E-Commerce and LIVE, • Marketing & Sales, • Content Creation / Content Creators, • Functions & Support, • KOL, • Others ● Preferably have hands-on experience using AI tools (e.g. ChatGPT, Claude, Gemini, Copilot, Codex, etc.) ● Native/fluent 𝐄𝐧𝐠𝐥𝐢𝐬𝐡 speaker ● Can communicate in English for communication across a global based team. Please submit your proposal, along with relevant highlights or samples from your experience for consideration. 𝐏𝐫𝐨𝐩𝐨𝐬𝐚𝐥 𝐏𝐫𝐨𝐜𝐞𝐬𝐬: To be considered for this project, the freelancer must complete this form (this will take less than 10 minutes to complete): https://forms.gle/LboWWQZ9pE76UN8t7 𝐀𝐜𝐜𝐞𝐩𝐭𝐚𝐧𝐜𝐞 𝐚𝐧𝐝 𝐂𝐨𝐧𝐭𝐢𝐧𝐠𝐞𝐧𝐜𝐢𝐞𝐬: • Please note that participation in this project is contingent upon successful completion of onboarding and available tasks to work on., • Freelancers are paper screened to ensure they are eligible for hire, • Offer is sent from the client once a freelancer is deemed eligible for hire 𝐍𝐞𝐱𝐭 𝐬𝐭𝐞𝐩𝐬: • Submit your proposal, • Complete the Google Form linked above, • Submitted responses will be reviewed, and only eligible candidates will be contacted, • If you receive an offer, provide documentation as requested to the Upwork Compliance team, • Accept your offer, • The hiring manager will contact you when they're ready for you to begin work 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐢𝐭𝐲: As you go through the proposal process with this client, please keep in mind the confidentiality agreement in section 15 of the Upwork User Agreement. Note that any and all information received from or about this client is subject to the confidentiality agreement and may not be disclosed to anyone. Disclosure: All payments are split in half with the agency

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    18 days ago
    £30000–£37000 yearly
    Full-time
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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  • Social Media Executive
    Social Media Executive
    23 days ago
    £25000–£35000 yearly
    Full-time
    London

    We’re looking for a creative, organised and social-media-savvy to join our team who has a passion for luxury interior design, furniture and architecture. You’ll be responsible for creating engaging content across our social media platforms, helping to grow our online presence and connect with our audience. This role is ideal for someone who understands social media trends, enjoys producing original content and can turn ideas into posts that attract attention and encourage engagement. Key Responsibilities • Plan, create and publish content across platforms such as Instagram, TikTok, Facebook, LinkedIn, Pinterest and YouTube., • Produce short-form videos, photos, graphics, captions and other engaging content., • Develop and manage a consistent social media content calendar., • Film and edit videos for social media campaigns and everyday posts., • Write clear, engaging captions that reflect our brand’s tone of voice., • Monitor social media trends and identify opportunities for relevant content., • Respond to comments and messages while helping to build an active online community., • Work with the wider team to support campaigns, promotions, events and product launches., • Review content performance and use insights to improve future posts., • Ensure all content is accurate, on-brand and published on schedule., • Create business digital collaterals Skills and Experience • Previous experience creating content for brands, businesses or personal social media channels., • A strong understanding of major social media platforms and how their audiences differ., • Confident filming and editing short-form video content., • Experience using tools such as Adobe Creative Cloud or similar software., • Strong written communication and copywriting skills., • A good eye for design, photography and visual storytelling., • Ability to manage multiple tasks and meet deadlines., • Creative, proactive and comfortable appearing on camera when required., • Knowledge of social media analytics and performance reporting is an advantage.

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  • Business Development Executive – IT Sales
    Business Development Executive – IT Sales
    1 month ago
    £12.71–£13.71 hourly
    Full-time
    Hayes

    Job Overview We are looking for an ambitious, results-driven Business Development Executive – IT Sales to join our growing team in London. In this role, you will be responsible for identifying new business opportunities, developing long-term client relationships, and driving revenue growth through the sale of IT solutions and services. As the face of our business, you will proactively engage with prospective clients, understand their business challenges, and recommend tailored technology solutions that deliver value. You will play a key role in managing the complete sales cycle, from lead generation and prospecting through to negotiation and closing deals. This is an excellent opportunity for a motivated sales professional who thrives in a target-driven environment and has a passion for technology, business development, and delivering exceptional customer experiences. Female candidates are preferred. Duties • Identify and develop new business opportunities across B2B and B2C markets through networking, referrals, cold calling, LinkedIn outreach, email campaigns, and market research., • Manage the complete sales cycle, from prospecting and lead generation through to proposal, negotiation, and closing new business., • Build and maintain long-term relationships with prospective and existing clients., • Understand customer business challenges and recommend suitable IT solutions and services., • Conduct professional product demonstrations, client presentations, and sales meetings., • Prepare tailored proposals, quotations, and commercial agreements., • Maintain an accurate sales pipeline and customer records using CRM systems., • Achieve and exceed monthly and quarterly sales targets and KPIs., • Work closely with internal technical and delivery teams to ensure customer requirements are met., • Stay informed about the latest IT industry trends, SaaS developments, emerging technologies, market news, and competitor activity to identify new business opportunities., • Represent the company professionally at client meetings, networking events, and industry exhibitions where required. Experience • Minimum 3–5 years' experience in B2B & B2C IT Sales, Software Sales, SaaS Sales, or Business Development., • Proven track record of consistently meeting or exceeding sales targets., • Strong understanding of the SaaS (Software as a Service) business model, subscription-based sales, recurring revenue, and customer lifecycle management., • Good understanding of BDR (Business Development Representative) and SDR (Sales Development Representative) processes, including prospecting, lead qualification, outreach strategies, and pipeline management., • Ability to understand client business requirements and recommend appropriate technology solutions., • Excellent communication, presentation, negotiation, and relationship-building skills., • Commercially minded, self-motivated, proactive, and target-driven., • Willingness to work extended hours when business demands require., • Willingness to travel across the UK for client meetings and business development activities., • A valid UK driving licence is an advantage., • Fluency in one or more additional languages is highly desirable, with the ability to communicate effectively with international and global clients., • Candidates currently serving a notice period of 30 days or less are preferred., • Immediate or early joiners will be given preference., • Must have the legal right to work in the UK., • Visa sponsorship is not available for this role. What We Offer • Competitive salary with uncapped commission and performance incentives., • Excellent career progression opportunities within a growing organisation., • Supportive, collaborative, and professional working environment., • Ongoing training and professional development., • Opportunity to work with innovative IT solutions and build long-term client relationships. If you're passionate about IT sales, enjoy building lasting business relationships, and are looking to accelerate your career in a fast-growing technology business, we'd love to hear from you. Apply today with your updated CV. Work Location: In person

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  • Multi Drop Drivers & Shift Manager
    Multi Drop Drivers & Shift Manager
    2 months ago
    Full-time
    Hounslow

    Aroze Recruitment LTD is seeking dedicated individuals for both Multi-Drop Driver and Shift Manager positions to join our clients' dynamic teams. We are a London-based staffing agency, connecting talented professionals with excellent opportunities. Multi-Drop Driver Responsibilities: • Efficiently plan and execute multi-drop delivery routes., • Safely load, unload, and transport various goods., • Ensure timely deliveries and excellent customer service., • Conduct daily vehicle checks and maintain vehicle cleanliness., • Complete delivery documentation accurately. Multi-Drop Driver Requirements: • Valid UK driving license (appropriate category)., • Proven experience in multi-drop deliveries is highly desirable., • Excellent knowledge of London and surrounding areas., • Strong time management and organizational skills., • A commitment to safe driving practices and customer satisfaction. Shift Manager Responsibilities: • Oversee daily multi-drop delivery operations and driver teams., • Manage driver schedules, routes, and vehicle allocation., • Monitor delivery performance, ensuring targets are met and issues are resolved promptly., • Provide guidance and support to drivers, fostering a positive and productive work environment., • Ensure compliance with all transport regulations and company policies., • Assist with driver training and performance reviews. Shift Manager Requirements: • Previous experience in a supervisory or management role within logistics or transport operations., • Strong leadership and communication skills., • Excellent problem-solving abilities and decision-making skills., • Proficiency in route planning software and logistics management systems., • Ability to work effectively under pressure and manage multiple tasks. We are looking for proactive and reliable individuals who are eager to contribute to the efficient delivery services of our reputable clients. If you are passionate about logistics and thrive in a fast-paced environment, we encourage you to apply.

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