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Join the UK's No1 Trade Kitchen Supplier Join Howdens as a Business Developer and play a key role in growing your local depot. We're looking for someone who enjoys speaking to people face to face and on the phone, building relationships and driving business. You'll introduce new trade customers to Howdens, stay close to your existing accounts, and spot opportunities to grow spend by understanding what your customers need and what they're working on. Working as part of a busy, depot team, you'll support sales activity by generating leads, arranging appointments and keeping the pipeline moving. You'll work closely with our Kitchen Sales Designers and our Territory Sales Representatives, helping convert conversations into opportunities and opportunities into sales. If you're confident on the phone, enjoy building rapport, and are motivated by targets and results, you'll fit right in. What we can offer you: Competitive salary, brilliant bonuses and outstanding depot incentives Excellent pension plan with up to 12% company contribution Up to 32 days annual leave, including bank holidays. Holiday entitlement rises with service Generous staff discount on Howdens products Buy-as-you-earn share scheme 40 hour working week No evening, Sunday or Bank Holiday working Virtual GP access and wellbeing support for you and your family A strong team culture that genuinely sets us apart What we're looking for: A confident communicator who is comfortable speaking to customers on the phone and face to face Someone who enjoys building relationships and turning conversations into opportunities Commercially minded, with a focus on driving sales and adding value Self-motivated, positive and proactive Organised and reliable, able to manage customer activity and keep track of pipelines Comfortable working to call targets and activity levels Experience in telesales, account management or a customer focused role is helpful What you'll be doing: Calling existing trade customers to build long term relationships and grow future business Using customer data to spot inactivity and bring accounts back on track Managing a targeted customer list and achieving daily call activity levels Keeping up to date with customer projects to identify opportunities to add value and drive repeat business Arranging surveys and appointments for our Kitchen Sales Designers Promoting products, offers and events to keep customers engaged Supporting administration, including invoicing and general depot tasks Working closely with the wider team to help the depot hit its targets and deliver great service What it's like to work here: We take pride in getting things right first time for our customers Everyone pulls their weight and supports each other as one team It's a busy depot, so we keep things simple, work fast and get the job done We all play a part in the depot's success and share in the team bonus We build trust by doing what we say we will, every day How to apply: If Howdens sounds like the kind of place where you can build and develop your career as a Business Developer, then we are keen to hear from you. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. #LI-LO1 #CVL INDKSD #Reed

We are recruiting for a Production Supervisor to join an established food manufacturing business in Aberdeen. We’re particularly interested in speaking with people who already understand what it takes to work within a busy food production environment and have experience leading, supervising or supporting a production team. You don’t necessarily need to be an experienced Production Supervisor. If you are currently working as a Team Leader, Line Leader, Senior Operator or similar and are ready to take on more responsibility, we would be interested in hearing from you. What We're Looking For The key things we are looking for are: Experience working within a food manufacturing or food processing environment A good understanding of how a food production area operates Experience leading, supervising or coordinating a production team Knowledge of food safety, hygiene and quality standards Confidence organising people and keeping production moving effectively Good communication skills and a practical, hands-on approach * Someone comfortable working within a fast-paced factory environment Pay: £15.00 per hour + additional overtime opportunities Hours: 4 on, 4 off – day shifts

Trainee HGV Driver HGV Training Network is one of the largest HGV & LGV training and recruitment companies in the country; we are currently working to fill numerous full-time trainee HGV driver vacancies across the UK. The Trainee HGV Driver role is subject to successful completion of the training course - details of costs & fees will be discussed at registration. Please note that this is a training course and fees apply. You will be fully trained before you start your new role by one of our excellent DSA accredited instructors - at one of our 50 + locations across the UK. “Train Now, Pay Later” options are also available. We take care of everything from your medical at the beginning, right through to your practical training and gaining your CPC (Certificate of Professional Competence). The course will cover: • Getting you through your provisional test and medical application • Theory test and software • Practical training and test at our closest site • CPC training • Placement support We work closely with some of the biggest blue-chip companies; including many well know organisations, agencies and high street brand names. Once you have acquired your license, we will put you forward for full time positions with Blue Arrow, who are one of the country's largest providers of HGV driving jobs. Perks include: Holiday pay, Uniform, sick pay and a Pension. Not to mention extremely rewarding overtime pay as well! With the current industry demands across the UK at an all-time high there is an estimated shortage of over 100,000 qualified drivers. This means that even as a newly qualified driver you will be in high demand. No experience is necessary 18 years old and above Hold a valid UK driver's licence For more information please fill out our short application form by clicking the "apply now" button and you will receive a call back within 24 hours. We look forward to speaking with you and supporting you in beginning your new career

Meritus Talent are looking for B2 Licensed Aircraft Engineers to join a growing rotary-wing engineering operation in the UK. This is a great opportunity for an experienced B2 who wants to work across both line and base maintenance, supporting a busy helicopter operation and working alongside an experienced engineering team. We're open to experienced B2 Licensed Engineers without a current helicopter type rating, with type courses available for the right candidates. What you'll be doing • Carrying out and certifying avionics and electrical maintenance within your company authorisations, • Supporting both line and base maintenance, • Fault finding, troubleshooting and rectification across aircraft systems, • Carrying out scheduled and unscheduled maintenance, • Working closely with pilots and operational teams to accurately identify and resolve defects, • Reading and interpreting aircraft technical data and maintenance documentation, • Supervising and supporting non-certifying engineers where required, • Ensuring all work and documentation meets the required quality and safety standards, • Supporting maintenance away from the main facility when operationally required, • Working within Part-145, CAA and company procedures What we're looking for • UK CAA Part-66 B2 Licence, • Strong hands-on avionics/electrical maintenance experience, • Good fault-finding and troubleshooting ability, • Comfortable working in a busy operational maintenance environment, • Strong understanding of maintenance procedures, safety and compliance, • Previous rotary-wing experience would be ideal, but we're happy to speak with B2s from other aircraft backgrounds We're interested in speaking with good B2 engineers even if you don't currently hold the required aircraft type rating. Type training can be provided for the right person, making this a strong opportunity if you're looking to move into or build your career within rotary-wing maintenance. JBRP1_UKTJ

• Cloud Platform Engineer for a major outcome-based Cloud and infrastructure platform managed service, • Senior-level hands-on cloud and infrastructure engineering role, • Fast-growing technology consultancy specialising in the energy sector - both renewables and oil & gas, • Aberdeen preferred; elsewhere in Scotland considered with regular travel to Aberdeen, • Must have real, hands-on, demonstrable experience supporting and maintaining production Windows and Linux infrastructure, • Strong Microsoft Azure, AWS and hybrid infrastructure experience also expected, • Primary T2/T3 engineering capability for a large hybrid multi-cloud production estate, • Troubleshoot complex incidents and deliver complex infrastructure changes across AWS, Azure and hybrid infrastructure, • Experience across Azure Arc, VMware, Windows/Linux, networking, identity, monitoring and backup highly desirable, • Exposure to Azure VMware Services, Oracle Cloud Infrastructure and Microsoft 365 tenant level administration beneficial, • Strong experience of automation and scripting, particularly PowerShell and Infrastructure as Code, • Lead problem investigation and root-cause analysis and contribute to major incident resolution, • Experience operating enterprise production environments through ITIL/ServiceNow processes strongly preferred, • Participate in an engineering on-call/escalation model supporting 24×7 P1/P2 incidents, • Energy sector, oil & gas or critical-infrastructure experience a plus, • Baseline Disclosure Scotland check required, • Background from a technology consultancy or managed service provider a plus, • Flexible working (we're very relaxed) Hypercube Consulting is the leading technology partner for the energy sector. We're building a world-class team of technology experts with deep domain knowledge in all things energy - both renewables and oil & gas. We work across cloud, infrastructure, data, AI and software, helping energy-sector organisations modernise and operate technology platforms that support genuinely important business services. To understand more about who we are and what we do, visit our website here: Hypercube | Decision Intelligence for Energy We're looking for Cloud Infrastructure Platform Engineers to provide the core technical engineering capability within a major cloud infrastructure and platform managed service for an oil & gas customer. For this particular role, strong hands-on Windows, Linux, Azure and AWS experience is essential. We need someone who has genuinely operated this infrastructure in production — investigating incidents, making changes, maintaining services, troubleshooting networking and compute, responding to monitoring, supporting backup and recovery, and dealing with the day-to-day realities of keeping environments with this technology running. This isn't a role where knowledge from certification or occasional project exposure will be enough. We are looking for someone who can demonstrate practical experience supporting and maintaining infrastructure with the envioronments above and who can take ownership of issues at T2/T3 level. You will also need strong Microsoft Azure and hybrid infrastructure experience. This is a hands-on production engineering role sitting between our Cloud Infrastructire Platform Service Engineers and the Platform Technical Lead. You will own incidents and changes that require deeper investigation, broader technical knowledge or greater engineering judgement than routine operational support. The environment is genuinely hybrid and multi-cloud, spanning Microsoft Azure, AWS, Linux, Windows, Azure VMware Solution, Azure Arc-enabled on-premises and offshore infrastructure, Oracle Cloud Infrastructure and Microsoft 365. The managed service also includes platform monitoring, patching, backup and recovery, automation, security remediation and operational support. You will provide the primary T2/T3 engineering capability for the service, taking ownership of complex incidents, infrastructure changes, problem investigation and automation. In particular, you will strengthen the team's operational capability across the entire infrastructure estate. This is different from a role where you spend six months building a platform and then hand it over to somebody else. You'll be responsible for keeping production services healthy and resolving the difficult problems that arise once technology meets the real world. A typical week could involve diagnosing an AWS networking or EC2 issue, investigating a complex Azure connectivity problem, reviewing a failed Linux patch deployment, automating a recurring operational task, supporting a major incident, implementing a production infrastructure change or investigating a recurring backup problem. The service operates within the customer's own ServiceNow environment and existing ITIL-aligned incident, request, change, problem and knowledge-management processes. Accurate ticket updates, sensible risk assessment, good documentation and disciplined change execution therefore matter alongside pure engineering ability. You will work closely with the Platform Technical Lead and the wider Hypercube technical practice, giving you access to specialist expertise when an issue requires deeper knowledge of a particular technology. You will also help develop the engineers around you. There is no direct line-management requirement, but we expect Cloud and Infrastructure Platform Engineers to share knowledge, mentor Service Engineers and help increase the technical capability of the whole team. • Lead investigation and resolution of T2/T3 incidents across the customer's cloud and infrastructure estate, • Take escalations from Cloud and Infrastructure Platform Service Engineers and support them in developing stronger troubleshooting capability, • Support P1/P2 major incidents and coordinate technical investigation where required, • Perform structured root-cause analysis and drive permanent remediation for recurring or high-impact issues, • Maintain problem records and engage vendors or specialist engineers where deeper expertise is needed, • Escalate the most complex or high-risk issues to the Platform Technical Lead, • Operate, maintain and troubleshoot production infrastructure across AWS, Microsoft Azure and the wider hybrid environment, • Take particular ownership of Azure and AWS operational support, including compute, networking, identity, monitoring, backup and platform troubleshooting, • Support Windows and Linux server platforms, virtualisation, identity, networking, storage and cloud platform services, • Maintain platform health, security and resilience across a genuinely multi-cloud estate, • Work with specialist engineers where issues extend into technologies such as OCI, AVS, Microsoft 365 or other platform services, • Design and implement standard and complex production infrastructure changes, • Produce clear implementation, test and rollback plans and work within the customer's change-control processes, • Assess technical risk and obtain additional technical assurance for higher-risk changes, • Validate platform and service health following implementation, • Support controlled out-of-hours maintenance where required, • Help improve standard change procedures and support Service Engineers in delivering repeatable changes safely, • Support and troubleshoot the customer's established patching and vulnerability-remediation processes across Windows, Linux and cloud platforms, • Investigate failed or incomplete patch deployments and resolve the underlying technical issues, • Support emergency remediation of critical vulnerabilities where required, • Validate service health following patching activity, • Identify recurring failures and help improve or automate patching processes, • Investigate complex or recurring backup and recovery issues across the multi-cloud and hybrid estate, • Support restore testing and scheduled disaster-recovery exercises, • Validate recovery procedures and help maintain accurate technical runbooks, • Identify weaknesses in backup or recovery arrangements and drive appropriate remediation, • Escalate systemic or high-risk recovery issues where senior technical input is required, • Identify repetitive operational activity that can be automated or eliminated, • Build scripts, Infrastructure as Code and other automation to reduce manual effort and operational toil, • Improve monitoring, alert quality, compliance reporting and routine remediation, • Help prevent configuration drift and recurring operational issues, • Contribute to the managed service continual-improvement backlog, • Look for permanent engineering solutions rather than accepting repetitive manual activity as BAU, • Support and mentor Cloud and Infrastructure Platform Service Engineers, • Produce and maintain clear technical runbooks and knowledge articles, • Share troubleshooting methods and technical knowledge across the team, • Help increase the number of issues resolved without unnecessary escalation, • Work with the Platform Technical Lead to improve technical standards, documentation and ways of working, • Eligible to work in the UK, • Willing to undergo a Baseline Disclosure Scotland check as a condition of employment, • Able to attend customer site in Aberdeen when required, • Able to participate in an engineering on-call/escalation model supporting 24×7 P1/P2 incidents, • Comfortable operating production infrastructure where changes can have significant business impact We understand that no candidate will know every technology in the environment. We're looking primarily for strong production engineering fundamentals, good troubleshooting ability and broad cloud and infrastructure experience. For this role, however, hands-on AWS production support experience is essential. Ideally, you will have experience across the following: AWS Demonstrable experience operating and supporting production AWS infrastructure, including several of: • EC2 and associated compute services, • VPC networking, routing, security groups and connectivity, • IAM and access management, • Storage and backup services, • CloudWatch monitoring and logging, • Troubleshooting production AWS infrastructure, • Implementing controlled changes in live AWS environments, • Infrastructure as Code and automation within AWS Microsoft Azure and hybrid infrastructure Strong production support experience across several of: • Windows Server and Linux, • Azure Virtual Machines, networking, storage, monitoring and backup, • Azure Arc, • Azure Virtual Desktop / Nerdio, • Entra ID and hybrid identity, • VMware and hybrid cloud infrastructure, • Networking, DNS, routing and firewalls Operational engineering Experience of: • T2/T3 incident investigation and troubleshooting, • Root-cause analysis and problem management, • Controlled production change, • Monitoring and observability, • Backup, restore and disaster recovery, • Patching and vulnerability remediation, • Working within formal ITSM processes such as ServiceNow Automation Hands-on experience with some of: • PowerShell, • Terraform or equivalent Infrastructure as Code, • Azure CLI and/or AWS CLI, • Bash or Python, • Azure DevOps, Git and CI/CD, • Policy as Code or automated remediation The managed service places strong emphasis on automation, Infrastructure as Code, configuration-drift prevention and reducing repetitive operational work. Experience with any of the following would be valuable but is not mandatory: • Azure VMware Solution, • Oracle Cloud Infrastructure, • Microsoft 365 tenant administration, • Citrix, • Veeam, Azure Backup or AWS Backup, • Qualys, • SUSE Manager, • Containers and Kubernetes, • ServiceNow, • Critical infrastructure or offshore systems, • Energy or Oil & Gas environments, • Consultancy or managed services Hypercube is a growing technology and software company that aims to bring in the best possible talent to solve the most interesting challenges for our customers. We want to build a world-class team. This role gives you the opportunity to work deeply with a substantial enterprise cloud and infrastructure environment rather than being spread thinly across dozens of small support accounts. You'll work alongside experienced cloud, infrastructure, security, data and AI specialists and have direct access to senior technical leadership. There is also a clear technical progression path into Platform Technical Lead, Principal engineering, architecture or specialist technical disciplines without requiring you to move into people management. We will support your training, certification and technical development, and if you want to build your professional profile through blogging, speaking, community work or open-source contribution, we'll support that too. • Pension, • Flexible working, • Events and community, • Private health insurance, • Health cash plan, • EV leasing schemeTraining and events budget, • Mentorship programmes, • and more to come (we're exploring some cool stuff, watch this space) Hypercube is committed to creating an inclusive environment reflective of society. We actively encourage applications from all backgrounds and experiences. We would consider part-time, condensed hours, job-share and other flexible arrangements to secure the best possible people. #J-18808-Ljbffr

Spanish Speaking Customer Representative. Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professionalism and care.

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. Strong attent

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Ruggable is looking for a full-time Contract Consumer Care Representative to join our international team to cover a maternity leave! This individual will act as the voice of Ruggable, interacting with our European customers in English and German primarily via phone, WhatsApp and email. Trilingual (E

Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria. This role is essential in delivering high-quality support to our esteemed Polish-speaking clients. Provide comprehensive c

Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking.In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues r

Portuguese Speaking Customer Representative. Provide exceptional customer support to Portuguese-speaking clients, addressing their inquiries with professionalism and care.

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients.

We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Deliver high-quality s

Location: Aberdeen preferred – applications will also be considered from experienced candidates based elsewhere in the UK We are looking to speak with experienced Contracts professionals who have worked closely with Oil & Gas Operations, Maintenance and Fabric Maintenance scopes. This role will support the Operations & Maintenance and Fabric Maintenance functions, so we are particularly interested in candidates who understand the commercial and contractual realities of supporting live producing assets, offshore operations, maintenance campaigns, fabric maintenance programmes and associated service contracts. Experience gained within an Operator environment would be advantageous, but we would equally welcome candidates from major contractors, EPC/service companies or supply chain organisations who have managed complex O&M and maintenance-related contracts within the UK Oil & Gas sector. Reporting to the Contracts Team Lead, the position will play a key role in developing and executing contracting strategies and providing commercial and contractual support to operational stakeholders across the business. • Develop and execute contracting strategies supporting Operations & Maintenance and Fabric Maintenance activities., • Manage a portfolio of onshore and offshore service, maintenance and work contracts., • Work closely with Operations, Maintenance, Engineering and Supply Chain stakeholders to understand current and future contracting requirements., • Provide advice on contract strategy, commercial risk, contractor performance and contractual matters., • Manage the full contracting lifecycle, including:, • market assessment and supplier engagement, • pre-qualification, • preparation and issue of ITTs, • commercial evaluation of tenders, • contract award documentation, • Undertake post-award contract management, including amendments, variations, claims, disputes and internal/external approvals., • Provide commercial advice around contractual risk allocation and cost exposure., • Support contractor and supplier performance management, working closely with Contract Owners and operational stakeholders., • Build effective working relationships with key contractors supporting offshore operations, maintenance, integrity and fabric maintenance programmes., • Drive continuous improvement across contracting processes and share best practice across Supply Chain and the wider organisation., • Ensure all contracting activities are undertaken in line with company procedures, governance requirements and audit controls., • Support outcome-based and performance-based contracting approaches designed to improve contractor performance and value., • Present key contracting strategies and recommendations at Contracts Review Boards., • Support budgeting, forecasting and commercial reporting as required. We are particularly interested in candidates with experience supporting contracts covering areas such as: • Oil & Gas Operations & Maintenance, • Fabric Maintenance, • Offshore maintenance and integrity, • Brownfield / live asset support, • Mechanical, electrical and instrumentation maintenance, • Inspection and integrity services, • Scaffolding, rope access, painting and coating, • Insulation and passive fire protection, • Shutdowns and maintenance campaigns, • Offshore manpower and specialist service contracts, • Repair and maintenance services, • Asset support and operational services You should ideally have: • Strong contracting experience within the Oil & Gas industry., • Direct exposure to Operations, Maintenance and/or Fabric Maintenance contracts., • Operator experience would be beneficial, although strong contractor-side experience will also be considered., • A solid understanding of the UK Oil & Gas supply chain and contracting environment., • Experience working with LOGIC-based contracts., • Strong knowledge of pre-award and post-award contract management., • Experience managing variations, amendments, claims, disputes and contractor performance., • Good understanding of contractual risk allocation., • Strong commercial awareness and cost analysis capability., • Highly developed negotiation, influencing and stakeholder-management skills., • The ability to work closely with Operations and Maintenance teams in a fast-paced operational environment., • Knowledge of relevant UK procurement and compliance requirements., • Experience using systems such as SAP together with strong Microsoft Office capability., • Experience of budgeting, forecasting and commercial reporting., • An understanding of project management principles. The preferred location for this role is Aberdeen, particularly for candidates already working within the North Sea Oil & Gas market. However, we do not want location to prevent us speaking with the right individual. Experienced candidates based elsewhere in the UK will also be considered, particularly where they bring strong Operations, Maintenance or Fabric Maintenance contracting experience. This could suit someone currently working as a Contracts Advisor, Senior Contracts Advisor, Contracts Engineer, Contracts Specialist, Contracts Lead or Commercial/Contracts Manager supporting an Operator, Tier 1 contractor or major Oil & Gas service organisation. #J-18808-Ljbffr

• Platform Technical Lead for a major outcome-based Cloud and infrastructure platform managed service, • Senior Principal/Staff-level hands-on cloud and infrastructure engineering role, • Fast-growing technology consultancy specialising in the energy sector - both renewables and oil & gas, • Aberdeen preferred; elsewhere in Scotland considered with regular travel to Aberdeen, • Technical authority for a large hybrid multi-cloud production estate, • Must have strong, hands-on, demonstrable experience operating production Windows and Linux infrastructure, • Strong Microsoft Azure and hybrid infrastructure experience also expected, • Lead T3 escalation, major incident technical response, problem management and root-cause analysis, • Provide technical assurance for complex changes and operational architecture decisions, • Broad experience across cloud, virtualisation, Windows/Linux, networking, identity, monitoring, backup and security expected, • Experience with Azure Arc, Azure VMware Solution, Oracle Cloud Infrastructure and Microsoft 365 tenant administration highly desirable, • Strong experience of automation, Infrastructure as Code and modern cloud operations, • Experience operating enterprise production environments through ITIL/ServiceNow processes strongly preferred, • Participate in an engineering on-call/escalation model supporting 24×7 P1/P2 incidents, • Energy sector, offshore or critical-infrastructure experience a plus, • Baseline Disclosure Scotland check required, • Background from a technology consultancy or managed service provider a plus, • Flexible working (we're very relaxed) Hypercube Consulting is the leading technology partner for the energy sector. We're building a world-class team of technology experts with deep domain knowledge in all things energy - both renewables and oil & gas. We work across cloud, infrastructure, data, AI and software, helping energy-sector organisations modernise and operate technology platforms that support genuinely important business services. To understand more about who we are and what we do, visit our website here: Hypercube | Decision Intelligence for Energy We're looking for a Platform Technical Lead to act as the senior technical authority for a major cloud infrastructure and platform managed service for an oil & gascustomer. This is a key position within the managed service team. You will be the person our engineers turn to when an issue becomes technically complex, when a major incident needs senior technical leadership, or when an operational change carries significant technical or business risk. This is also not an architecture role that sits above the engineering team and produces documents. You will be a senior, hands-on technical leader working alongside the Cloud and Infrastructure Platform Engineers and Cloud and Infrastructure Platform Service Engineers to operate a large enterprise production estate. Strong hands-on Windows, Linux, Azure and AWS experience is essential for this role. We need someone who has genuinely operated this infrastructure in production and understands the realities of supporting it — complex troubleshooting, networking and connectivity, compute, identity and access, monitoring, backup and recovery, controlled change, resilience and automation. Certification or architecture-level knowledge alone isn't enough. You need to be technically credible when an incident is escalated to you and capable of leading engineers through investigation and recovery. You will also need strong Microsoft Azure and hybrid infrastructure experience. The wider environment is genuinely hybrid and multi-cloud, spanning Microsoft Azure, AWS, Azure VMware Solution, Azure Arc-enabled on-premises and offshore infrastructure, VMware, Oracle Cloud Infrastructure and Microsoft 365. We don't expect you to personally be the deepest technical specialist in every platform. An important part of being the Technical Lead is knowing when to lead the technical response yourself, when to involve another engineer or Hypercube specialist, and when to escalate to a technology vendor. The operating model gives the Platform Technical Lead a very clear position: you are the technical point of escalation when complexity, risk or business impact exceeds normal engineering activity. You will lead technical response during major incidents, complex root-cause analysis and problem management, coordinate vendor escalation and provide assurance over significant operational changes. You will also set technical standards for the service and help ensure that recurring operational problems are engineered out rather than repeatedly worked around. Good production infrastructure engineering judgement matters as much as knowledge of individual cloud services. You'll need to understand when to fix something quickly, when to stop and investigate, when a proposed change introduces unacceptable risk and when the right answer is to involve specialist expertise. The service operates within the customer's own ServiceNow environment and existing ITIL-aligned incident, request, change, problem and knowledge-management processes. You won't be introducing a parallel support model — you'll be helping make the managed service work effectively inside the customer's established governance. You will work closely with the Service Delivery Manager. The SDM owns overall service performance, governance and customer relationship; you own technical quality and technical leadership of the service. You will also help develop the engineers around you. There is no requirement for this role to be a traditional people manager, but there is a strong expectation that you mentor, challenge and improve the technical capability of the team. • Act as the senior technical authority across the managed cloud and infrastructure estate, • Provide technical leadership and engineering judgement for complex or high-risk operational activity, • Review and assure significant production changes and ensure appropriate implementation, testing and rollback planning, • Ensure engineering decisions align with customer architecture, security and operational standards, • Challenge approaches that introduce unnecessary technical debt, security risk or operational complexity, • Work with customer architects and SMEs where operational engineering interfaces with strategic architecture, • Bring Hypercube specialists or technology vendors into technical decisions where deeper expertise is required, • Act as the senior T3 escalation point for the most complex cloud and platform incidents, • Lead the technical workstream during P1/P2 major incidents where senior technical leadership is required, • Establish technical hypotheses, investigation workstreams and recovery priorities, • Coordinate Cloud and Infrastructure Platform Engineers, specialist resources and technology vendors during complex incidents, • Remain technically credible and sufficiently hands-on to lead investigation across Azure, AWS and the wider hybrid environment, • Support the customer's Major Incident Manager while retaining ownership of the technical response, • Lead or assure post-incident technical reviews and ensure findings result in meaningful corrective action, • Lead root-cause analysis for recurring and high-impact technical issues, • Identify systemic weaknesses across infrastructure, configuration, monitoring, operational processes and platform design, • Turn incident trends and recurring problems into engineering improvements, • Ensure permanent remediation is pursued rather than allowing repeated workarounds to become normal BAU, • Work with the SDM and engineering team to identify automation and toil-reduction opportunities, • Improve technical standards, runbooks and operational ways of working, • Maintain and prioritise a technical improvement backlog for the service, • Maintain sufficient hands-on technical depth to design, review, troubleshoot and where necessary implement solutions across the multi-cloud and hybrid estate, • Provide senior technical leadership across Microsoft Azure and AWS, with particular emphasis on production operations, networking, identity, monitoring, backup, resilience and security, • Understand how cloud platforms integrate with Windows/Linux infrastructure, VMware, networking, identity and on-premises or offshore systems, • Provide technical oversight where issues cross platform boundaries rather than sitting neatly within a single technology, • Work effectively with specialists covering areas such as OCI, Azure VMware Solution, Microsoft 365 and other platform services, • Ensure operational resilience, recoverability and supportability are considered as part of technical decision-making, • Set the technical direction for automation and Infrastructure as Code within the managed service, • Identify repetitive operational activity that should be automated, simplified or eliminated, • Promote Infrastructure as Code, Policy as Code and configuration-drift prevention where appropriate, • Improve monitoring, alert quality and automated remediation, • Encourage engineers to solve recurring problems through engineering rather than accepting repetitive manual activity, • Review and assure automation developed by other members of the team, • Mentor Cloud and Infrastructure Platform Engineers and Cloud and Infrastructure Platform Service Engineers, • Help engineers develop troubleshooting and diagnostic skills rather than simply escalating difficult tickets, • Provide constructive technical challenge and review engineering approaches, • Help Cloud and Infrastructure Platform Engineers become increasingly capable of independently handling complex T2/T3 issues, • Encourage documentation, knowledge sharing and cross-skilling, • Reduce dependency on individual technical specialists and single points of knowledge, • Eligible to work in the UK, • Willing to undergo a Baseline Disclosure Scotland check as a condition of employment, • Able to attend customer site in Aberdeen when required, • Able to participate in senior technical escalation for a service providing 24×7 support for P1/P2 incidents, • Comfortable taking technical ownership during high-impact production incidents, • Comfortable making and assuring engineering decisions where changes can have significant business impact We're not looking for someone who can simply tick the largest number of technology boxes. We're looking for a senior engineer with deep production experience, broad infrastructure knowledge and the judgement to lead others when things become difficult. For this role, strong hands-on production experience across both Microsoft Azure and AWS is essential. You should have demonstrable experience operating and supporting significant production cloud environments, including areas such as: • Compute, storage and cloud infrastructure, • Cloud networking, routing, security and hybrid connectivity, • Identity, access management and privileged access, • Monitoring, logging and observability, • Backup, recovery and resilience, • Security and policy controls, • Troubleshooting complex production issues, • Designing and implementing controlled production changes, • Infrastructure as Code and automation Within AWS, we would expect practical experience with core services and concepts such as EC2, VPC networking, IAM, CloudWatch and AWS backup/storage services, rather than certification-level knowledge alone. Within Azure, experience should include a broad infrastructure estate and ideally areas such as Azure Virtual Machines, networking, Azure Monitor, Azure Backup, Entra ID, Azure Policy, Azure Arc and Azure Virtual Desktop / Nerdio. You should have strong enough infrastructure fundamentals to understand problems that extend beyond an individual cloud platform, including: • Windows Server and Linux, • Active Directory and hybrid identity, • VMware and virtualisation, • Enterprise networking, DNS, routing, firewalls and load balancing, • Hybrid cloud connectivity, • Backup, recovery and disaster recovery You don't need to personally be the SME in every one of these areas, but you should be able to understand the problem, challenge an engineering approach and bring in the right specialist when required. This is as important as individual product knowledge. You should have strong experience of: • Complex T3 production incident investigation, • Technical leadership during major incidents, • Root-cause analysis and problem management, • Technical assurance of complex production changes, • Monitoring and operational resilience, • Backup, restore and disaster recovery, • Patching and vulnerability remediation, • Vendor and specialist escalation, • Working within formal ITSM processes such as ServiceNow, • Mentoring and developing other technical engineers You should be comfortable with modern infrastructure automation and have hands-on experience with several of: • PowerShell, • Terraform or equivalent Infrastructure as Code, • AWS CLI and/or Azure CLI, • Bash or Python, • Azure DevOps, Git and CI/CD, • Policy as Code, • Automated remediation The managed service places strong emphasis on automation, Infrastructure as Code, configuration-drift prevention, automated compliance and reducing repetitive operational work. Experience with any of the following would be valuable but is not mandatory: • Azure VMware Solution, • Azure Arc, • Oracle Cloud Infrastructure, • Microsoft 365 tenant administration, • Citrix, • Veeam, Azure Backup or AWS Backup, • Qualys, • SUSE Manager, • Containers and Kubernetes, • ServiceNow, • Critical infrastructure or offshore systems, • Energy or Oil & Gas environments, • Consultancy or managed services, • Excellent troubleshooting instincts, • Ability to remain calm and structured during major incidents, • Strong engineering judgement and willingness to make technical decisions, • Ability to explain difficult technical situations clearly to senior customer stakeholders, • Comfortable constructively challenging engineers, architects, customers and vendors, • Strong written and verbal communication, • Strong documentation habits, • Ability to mentor engineers without simply solving every difficult problem for them, • Ability to balance immediate service restoration with longer-term engineering quality, • A desire to automate repetitive engineering work rather than accept it as permanent BAU, • Community contribution through blogs, talks, open-source work or similar, if desired Hypercube is a growing technology and software company that aims to bring in the best possible talent to solve the most interesting challenges for our customers. We want to build a world-class team. This role gives you the opportunity to take technical ownership of a substantial enterprise cloud and infrastructure environment rather than being spread thinly across dozens of small support accounts. You'll be the senior technical authority within the managed service team while also working alongside experienced cloud, infrastructure, security, data and AI specialists from across Hypercube. You'll have genuine influence over how the service is engineered, how recurring problems are solved, where automation is introduced and how the technical capability of the team develops. The role provides a senior technical career path without requiring you to move into traditional people management. We will support your training, certification and technical development, and if you want to build your professional profile through blogging, speaking, community work or open-source contribution, we'll support that too. • Pension, • Flexible working, • Events and community, • Private health insuranceHealth cash plan, • EV leasing scheme, • Training and events budget, • Mentorship programmes, • and more to come (we're exploring some cool stuff, watch this space) Hypercube is committed to creating an inclusive environment reflective of society. We actively encourage applications from all backgrounds and experiences. We would consider part-time, condensed hours, job-share and other flexible arrangements to secure the best possible people. #J-18808-Ljbffr

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Product Consultant in Kainos you will be responsible for your teams backlog maturity, taking ownership of features from inception through to delivery. You will drive MVP thinking and communicating the value of it with those in your team, the wider project team and relevant stakeholders. You will be a leader in your team, comfortable running agile ceremonies, encouraging engagement and discussion. You will plan and run workshops, engaging with a variety of stakeholders to facilitate consensus in areas of uncertainty. You will actively participate within the Product capability, supporting the delivery of initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. • Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have)., • Defence sector experience., • Active DV clearance., • Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations, • Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes, • Accomplished at modelling As-is and To-be business processes, able to present these to stakeholders and the team to ensure understanding and to achieve buy-in, • Experience in stakeholder management, comfortable challenging decisions when appropriate and tailoring collaboration and communication styles where necessary, • Responsible for the breakdown of an area of work from inception through to delivery, managing the team's backlog ensuring quality and maturity, • Responsible for the elicitation of functional, technical and non-functional requirements, translating these into user stories so they are easily understood across the whole team., • Ability to use prioritisation techniques to refine the backlog and manage dependencies, • Proven ability to manage scope to meet the required MVP, ensuring value is delivered, • Ability to work within commercial constraints for example cost restrictions and project deadlines, • Excellent user story writing skills, ensuring quality and consistency of stories across the project, • Proven ability to build trusted relationships both inside and outside of the delivery team, comfortable collaborating on the breakdown of an area into deliverable pieces of work, • Experience working in a client/supplier relationship, sensitive to their needs, • Experience contributing to sales activities (e.g. working on bids, writing sales proposals etc.), • Experienced in Agile methodologies and able to mentor those in your team as well as coaching our clients, • We are passionate about developing people – a demonstrated ability in managing, coaching and developing junior members of your team and wider community, • Experience of explaining technical jargon to non-technical/commercial teams., • Ability to participate in technical discussions with a broad understanding of technical terms, • Experience working closely with clients on site day-to-day, • Active participation in communities of interest, for example online groups, meetups and speaking at conferences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. #J-18808-Ljbffr

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