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  • Assistant Manager
    Assistant Manager
    18 hours ago
    £45000–£46000 yearly
    Full-time
    London

    Job Summary We are seeking a motivated and dynamic Assistant Manager to support the daily operations of our restaurant. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As an Assistant Manager, you will play a crucial role in managing team performance, driving sales, and ensuring that our store runs smoothly and efficiently. Responsibilities • Assist the Store Manager in overseeing daily operations and achieving sales targets., • Manage and motivate team members to deliver outstanding customer service., • Communicate effectively with staff and customers to foster a positive shopping experience., • Train new employees on company policies, procedures, and best practices., • Handle administrative tasks such as inventory management, scheduling, and reporting., • Sell products by understanding customer needs and providing tailored solutions., • Ensure compliance with health and safety regulations within the store environment., • Resolve customer complaints in a professional manner to maintain satisfaction. Skills • Bilingual or multilingual abilities are advantageous for effective communication with diverse customers., • Strong team management skills to lead and inspire staff towards achieving common goals., • Excellent time management skills to prioritise tasks effectively in a fast-paced environment., • Proven leadership qualities to guide the team and enhance overall performance., • Retail management experience is preferred to understand the intricacies of store operations., • Administrative skills to manage paperwork and operational processes efficiently. Salary will be £45000 Gross per year plus Bonus Scheme If you are passionate about restaurant management and possess the necessary skills to excel as an Assistant Manager, we invite you to apply for this exciting opportunity to join our team!

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    1 day ago
    £13–£15 hourly
    Full-time
    London

    Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. . We’re searching for a dynamic Head Waiter to join our team and become part of something special. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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  • Shift Engineer
    Shift Engineer
    4 days ago
    £35947 yearly
    Full-time
    London

    magine being the person who keeps everything running behind the scenes, ensuring our guests enjoy a safe, comfortable and seamless stay. As a Shift Engineer, you'll play a vital role in maintaining our hotel to the highest standards. From carrying out planned maintenance and responding to repairs, to identifying opportunities to improve efficiency and prevent issues before they arise, you'll help create an environment where both our guests and teams can thrive. No two shifts are the same. One moment you might be resolving a maintenance issue in a guest room, and the next supporting a larger engineering project across the hotel. You'll approach every task with a positive, solutions-focused mindset, taking pride in delivering a safe, well-maintained and welcoming environment. We're looking for someone who is hands-on, reliable and enjoys working as part of a team. You'll have strong attention to detail, excellent communication skills and the ability to remain calm and professional when priorities change. Above all, you'll be passionate about delivering high standards and helping create exceptional experiences for our guests every day. What You Will Do In This Splendid Role When working as an Engineer you will be working as part of the maintenance team ensuring that you respond promptly and safely to all situations. You will also: • Perform all routine preventative and curative maintenance, • Operate, maintain and repair a variety of different equipment within the hotel, • Work in a safe manner, • Keep adequate level of supplies required for hotel maintenance, • Keep a high standard of workmanship in all tasks carried out, • Liaise with CE and ACE daily carrying out stator test and inspections and monitor daily usage, • Respond to all guest requests as they arise and report back to for guest follow up and engagement, • Work with outside contractors as necessary to assist them in performing maintenance or construction jobs What Makes You Splendid We live by our values – and we’d love you to bring them to life every day: • Open - You’re friendly and welcoming, helping guests feel right at home., • Nimble – You adapt quickly, handling whatever the day brings with ease., • Brilliant - You take pride in the little touches that make a big difference., • Honest - You’re reliable and trustworthy, building confidence through your actions. Show up with your spark and care for others, and we’ll provide the tools for you to thrive Our Splendid Benefits We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. We also offer: • Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage, • Employee Recognition, Rewards and Events, • Recommend a Friend – £350, • Season Tickets Loan, • Cycle to Work Schemes, • Discount Chiropodist & Back therapy in the Hotel, • Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym, • Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc, • Opportunities to work and support our Local Communities About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

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  • Bartender
    Bartender
    4 days ago
    £15–£17 hourly
    Full-time
    Kensington Palace Gardens, Kensington and Chelsea

    MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Bartender to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Bartenders work directly with customers by mixing and serving drink orders. Their responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowledge on how to make classic and unique restaurant drinks, processing orders and cleaning bar supplies. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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  • Head Bartender
    Head Bartender
    7 days ago
    £16.5–£19.5 hourly
    Full-time
    Kensington Palace Gardens, Kensington and Chelsea

    MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Bartender to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Head Bartender involves overseeing the restaurant bar operations and Bartenders' work to ensure that they provide positive customer experience. Ensuring a smooth running of the bar. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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  • Assistant Restaurant Manager
    Assistant Restaurant Manager
    10 days ago
    £40000–£42000 yearly
    Full-time
    London

    An opportunity for an experienced and approachable leader with a genuine love of hospitality and love of beautiful, ingredient-led food. Granger & Co. is looking for a Manager to join our restaurant family. ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. As Assistant Restaurant Manager, you will lead the front-of-house team in delivering warm, generous and confident hospitality. You’ll ensure smooth and organised service, support the team in creating a welcoming atmosphere, and work with pace and attention to detail throughout the day. You’ll contribute to daily operations, from managing service flow and handling guest enquiries to supporting training, rostering and quality control. You will also champion our seasonal, ingredient-led menu, guiding guests and supporting the team in understanding our food, producers and values. You will have support and training in administrative tasks from the restaurant management team and our hands-on operations team. ABOUT YOU You love hospitality, from the joy of sharing great food and drink to creating memorable experiences for guests. You take pride in leading a team that delivers excellence with care, warmth, and professionalism. Calm under pressure, organised and solutions-focused, you thrive in a fast-paced environment where every detail matters. You care about good food, love learning about ingredients and producers, and enjoy sharing that passion with both guests and colleagues. Above all, you value generosity, teamwork and creating a supportive space where people can do their best work. WHAT WE OFFER • A real work-life balance in a people-first business with teams who love what they do., • An additional day of holiday for every year of service after two years., • Access to wellbeing support and private GP services through Hospitality Rewards., • Freshly made staff meals every shift., • 50% off when you dine in our restaurants (for up to four people)., • Cycle to work scheme., • Enhanced maternity pay (after 40 weeks of service)., • Ongoing learning opportunities and visits to the farms and producers we work with. We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants. If you are excited by the idea of cooking seasonal, ingredient-led food with a team who cares about flavour and hospitality, we would love to hear from you.

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  • Front of House Manager
    Front of House Manager
    19 days ago
    £14–£15 hourly
    Full-time
    London

    Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role Guest Experience Manager About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal—they should leave having enjoyed an unforgettable experience that keeps them coming back and recommending us to others. We're looking for an experienced, confident and passionate Guest Experience Manager to lead our Front of House team and drive exceptional hospitality standards across the restaurant. This is a hands-on leadership role for someone who thrives in a busy environment, leads by example, and understands that outstanding guest experiences are created through attention to detail, consistency and genuine hospitality. The Role As Guest Experience Manager, you will be responsible for the day-to-day management of our Front of House operation, ensuring every guest receives warm, efficient and memorable service. You'll inspire and develop your team, resolve guest concerns with confidence, maintain high operational standards, and ensure the restaurant consistently delivers the Hot N Juicy experience. Alongside service leadership, you'll also oversee key administrative and operational duties that keep the restaurant running efficiently. Key Responsibilities Guest Experience • Deliver exceptional customer service at every touchpoint., • Create memorable guest experiences that encourage repeat visits., • Build relationships with regular guests and recognise returning customers., • Handle complaints professionally and resolve issues quickly., • Monitor guest feedback and implement improvements., • Ensure restaurant presentation and cleanliness remain exceptional throughout service. Leadership • Lead, motivate and develop the Front of House team., • Conduct pre-service briefings and communicate daily priorities., • Coach staff to deliver consistently high hospitality standards., • Monitor staff performance and provide ongoing feedback., • Support recruitment, onboarding and training of new team members. Operations & Administration • Prepare and manage weekly staff rotas., • Respond to customer emails and booking enquiries., • Complete daily and weekly management reports., • Produce end-of-day (EOD) reports and analyse key performance figures., • Monitor labour costs and staffing levels., • Support stock ordering where required., • Ensure company procedures and service standards are consistently followed., • Work closely with the kitchen and management team to deliver seamless service. Compliance • Ensure all health & safety and food hygiene standards are maintained., • Complete daily operational checks., • Support opening and closing procedures., • Ensure licensing and company policies are adhered to. What We're Looking For We're looking for someone who: • Has previous experience managing a busy restaurant or hospitality venue., • Is passionate about customer service and hospitality., • Has excellent leadership and people management skills., • Remains calm under pressure in a fast-paced environment., • Is organised, proactive and solutions-focused., • Is confident using Microsoft Office, email and restaurant management systems., • Has excellent written and verbal communication skills., • Can confidently manage both operational and administrative responsibilities. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to help shape one of London's fastest-growing independent restaurant brands.

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  • Waitress
    Waitress
    27 days ago
    £13 hourly
    Part-time
    London

    We are seeking a friendly, high-energy, and professional Waitress to join our hospitality team. As the face of The Garden Bistro Bar, you will play a critical role in shaping the guest experience. The ideal candidate is someone who genuinely enjoys interacting with people, can maintain a calm and positive demeanor during busy shifts, and thrives in a multicultural workplace. Whether you are serving a quick coffee or a multi-course dinner, your goal is to ensure every guest leaves with a smile.Key Responsibilities • Warm Welcome: Greet guests immediately upon arrival with a friendly smile and assist with seating., • Expert Knowledge: Develop a deep understanding of our food and drink menu (including our specialty coffees and craft cocktails) to provide informed recommendations and answer guest questions., • Order Accuracy: Efficiently take food and beverage orders using our POS system, ensuring all special dietary requirements or allergies are communicated clearly to the kitchen and bar., • Service Delivery: Deliver dishes and drinks promptly and gracefully, ensuring the presentation meets our high standards., • Table Management: Monitor your assigned tables proactively—refilling drinks, clearing plates, and ensuring guests have everything they need without being intrusive., • Payment Processing: Handle bills and guest transactions accurately and professionally, including the management of tips., • Cleanliness & Setup: Maintain the aesthetic of the bistro by keeping service stations, tables, and dining areas spotless throughout the shift., • Collaborative Spirit: Support your colleagues in the kitchen and behind the bar to ensure a seamless "one-team" operation. Required Skills & Attributes • Exceptional Communication: Fluent in English with the ability to engage warmly with a diverse range of international and local guests., • Multitasking Mastery: The ability to prioritize tasks and manage multiple tables simultaneously during high-pressure "rush" periods., • Professionalism: A polished appearance and a reliable, punctual work ethic., • Cultural Awareness: A natural comfort working within a mixed-culture team and an appreciation for diverse working styles., • Physical Stamina: Ability to remain on your feet for long shifts and move quickly and safely through a busy dining environment., • Positive Attitude: A "can-do" mindset that looks for solutions and contributes to a happy, energetic workplace culture. What We Offer • A supportive and inclusive work environment where you are treated with respect., • Opportunities to learn from expert bartenders, baristas, and chefs., • A beautiful, garden-inspired workspace that stands out from the typical restaurant setting., • Competitive pay and a fair system for distributing tips., • The chance to be part of a growing brand that values staff input and creativity.

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  • Warehouse and Supply Manager
    Warehouse and Supply Manager
    1 month ago
    £34000–£38000 yearly
    Full-time
    London

    The Warehouse and Supply Manager here at Crate Brewery plays a crucial role in upholding the compliance and smooth running of our warehouse logistics. In this role you will use your developed organisational and communication skills to uphold consistently high health and safety standards, excellent service and delivery for our customers (B2B and B2C), and smooth working across teams within the group. You will work closely with the Stock and Procurement Manager, who manages this position. This role will suit you if you are self motivated and enjoy working solo, as well as collaborating with a wider team operation. Please see the core responsibilities below for more information. At Crate we offer an inclusive, creative and supportive team culture, and we always look to our team first when development opportunities arise. Employees benefit from free food and drink on working days, as well as a 50% staff discount across our sites and online shop. All staff also have access to free wellbeing support and counselling through Hospitality Action. Following successful completion of the probationary period, this role qualifies to take part in our four day week trial, so being proactive, highly organised and a great communicator is vital. Person specification: • Organised with a methodical approach to managing routine task workload, • A positive, go-getting attitude, with stringent time and task management skills, • A problem solver, able to find efficient solutions in a fast paced environment, • A confident communicator with a focus on persuasive action both internally and externally, • Self motivated when solo working, and as part of a cross functional team, • Eager to collaborate with other departments or affiliate companies, and capable of working flexibly to achieve company goals, • Strong computer literacy - Google suite, Breww, Slack and Asana are key platforms used daily, • Possession of a full UK driving license (essential), • FLT license (essential), • Manual handling experience (highly desirable), • Knowledge of and an interest in craft beer (desirable) Core responsibilities: • Deliveries to our key customers, on time and in full, • Maintaining a high level of customer service at all times, • Managing the movement of goods from suppliers to warehouses and from warehouses to customers, • Ensuring Crate warehouse spaces are safe, tidy, organised, and compliant with health and safety regulations including weekly checks, • Conducting weekly stock takes, utilising stock rotation plans for optimal quality, including promptly reporting any issues or outages to the Stock & Procurement Manager, • Overseeing the storage and handling of goods, optimising space utilisation and implementing best practices in warehousing, • Handling, packing and dispatching goods on behalf of third party tenants, • Setting a high standard of manual handling, • Contributing to department meetings with the Brewery team to achieve common goals, • Assisting with procurement of raw materials for our suppliers, in line with Crate’s internal demand planning, • Monitoring supplier performance, communicating results to higher management, • Ensuring e-commerce operations are kept up to date, • Collecting and delivering relevant goods and equipment to facilitate business operations and project work

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  • Office Manager
    Office Manager
    2 months ago
    £35000–£40000 yearly
    Full-time
    London

    ANS CARE SOLUTIONS LIMITED is a growing employment agency dedicated to providing high-quality staffing solutions and exceptional support services to clients and candidates. We are seeking an organised, proactive, and experienced Office Manager to oversee the daily operations of our office and support the continued growth of our business. Key Responsibilities • Manage the day-to-day administrative operations of the office, • Supervise office staff and coordinate administrative duties, • Maintain office systems, records, and filing procedures, • Support recruitment and staffing coordination activities, • Handle incoming calls, emails, and client enquiries professionally, • Monitor office supplies and manage supplier relationships, • Assist with payroll administration, invoicing, and timesheet processing, • Ensure compliance with company policies and relevant regulations, • Coordinate meetings, schedules, and staff communications, • Support senior management with operational and reporting tasks Requirements • Previous experience in an Office Manager or administrative management role, • Excellent organisational and multitasking skills, • Strong communication and interpersonal abilities, • Proficiency in Microsoft Office applications, • Ability to work independently and manage priorities effectively, • Experience within recruitment, healthcare staffing, or employment agencies is desirable, • Knowledge of compliance and office procedures within a regulated environment is an advantage Hours: 37.5 (Full Time) How to Apply Please send your CV and a cover letter

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