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Home Based with occasional travel to Ops meetings / Care homes / London office Salary £34,500 plus Car Allowance or Company Car. ABOUT THE ROLE As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. You'll ensure that Barchester recognises and acts upon complaints raised and ensure lessons are learnt through thorough investigations. This high-profile role will see you investigating, resolving and responding to complaints that have been unresolved at a local level. Your role will also ensure that highest-standard written responses are sent, which are fair, accurate, thorough and attempt to facilitate suitable resolution within the response timeframe. The role of a Customer Care Manager at Barchester is varied and duties include: Objectively carrying out robust investigations into allegations of non-compliance of care delivery and provision. Reviewing complaints correspondence and working closely with colleagues and support teams to ensure completion within policy timeframe. Liaising with managers to support the satisfactory investigation and resolution of complaints at local level. Providing investigative support and advice, with recommendations post investigation. Reviewing written responses from staff and providing feedback to ensure learning and development. Ensuring strategies and processes are in place to meet business and operational needs. Providing effective root cause analysis when the process has broken down. Driving any culture and performance changes to deliver strategic complaints process goals. Providing a monthly KPI report and informing the Customer Contact Manager of all complaints. Identifying when to escalate concerns of a serious nature; referrals to a professional governing body, any immediate risk to resident or public safety, or negative press enquiry. Proactively developing relationships with key members of the Operations teams to enhance knowledge and skills for effective practice. Providing robust analysis of complaints, concerns, comments card and surveys. Working within the Governance framework and with Loss Adjusters to review Stage 3 complaints. ABOUT YOU To join us as a Customer Care Manager, you should have experience of complaints handling along with strong database management and Excel abilities. You should also have knowledge of the Local Government Ombudsman and Data Protection Act. Excellent communication and relationship-building skills are a must and you'll be highly organised with excellent attention to detail and the ability to analyse and solve problems, meet targets and present data. You'll also need to bring a good understanding of customer experience, and you'll be happy to use your initiative, prioritise workloads and work under pressure. Quality and customer-focused, your empathetic nature means you'll apply tact and diplomacy in every situation. REWARDS PACKAGE As well as a competitive salary, we can offer you impressive benefits which would include: a bonus, a company car, contribution pension scheme, and free training and development. You'll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment. If you'd like to use your management experience and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be. 7766

Are you an enthusiastic and innovative relationship builder looking for a new fast paced challenge which will enhance your customer interaction and sales skills without any cold calling? Are you a confident and engaging business developer, account manager or sales coordinator who wants to get away from the cold calling aspect of your role, but take your career to the next level? Look no further this is the role for you. My client is a professional, friendly, and highly successful business with a strong, loyal customer base and a clear focus on continually developing long‑standing client relationships. Due to growth, they have created an additional role for a Sales Coordinator to assist with the quoted projects, current orders and some upselling of products and services. This is a terrific opportunity for a sales coordinator to join and assist with the company's next stage of growth at the same time providing you with the opportunity to develop your consultative relationship building technique and project management skills. The Sales Coordinator's responsibilities will be: • Negotiate and secure orders by following up all hot quotations with key decision makers., • Effectively grow your sales area by proactively finding new opportunities that convert into enquiries., • Develop new and repeat business opportunities by efficient management of leads generated from various marketing activity., • Manage projects timely ascertaining clear project requirements. This includes offering technical support throughout a project to best assist our customers in determining the right products to use on their projects. To help you succeed our client will provide the sales coordinator with: • In-house training in specialist sectors to develop and extend your knowledge, • A ready-made client portfolio of customer contacts to service and develop, • General support and progress updates, • Structured admin resources such as CRM tools Experience required: • Track record of sales environment, • Capable of analysis and problem solving, • Experience in a tangible product-based industry an advantage, • Excellent IT skills, • Team player with proactive, confident and assertive communication ability, • Strong administrative, planning and organisational skills, • Happy to consider ethusiastic individuals from any industry In return for your hard work, our client offers: • The sales coordinator's starting basic salary is between £28,000 - £34,000K DOE + commission of up to £50,000K, • Excellent pension scheme & private healthcare, • 26 days + bank holidays annual holiday entitlement, • Excellent career progression If you have a proven track record in a customer service or a sales motivated environment and the desire to develop your skills to the highest level please press apply

Production Manager Kettering, Northamptonshire Up to £50,000 per annum (DOE) 37.5 hours per week About the Company A long-established and highly respected UK-based engineering and manufacturing organisation is seeking a Production Manager to join its specialist equipment division. The business designs and manufactures precision testing machinery used internationally across a range of industries. With a strong reputation for quality and innovation, the company supplies equipment to global customers and supply chains. Role Overview The Production Manager will take responsibility for end-to-end production operations, ensuring products are delivered on time, to quality standards, and in line with commercial objectives. This is a hands-on leadership role requiring a strong engineering background, proven production management experience, and the ability to balance operational delivery with commercial awareness. Key Responsibilities Operational Planning & Delivery Oversee full delivery lifecycle from order intake through to installation, commissioning, and service Drive improvements in delivery performance and operational efficiency Lead cross-functional planning across engineering, production, procurement, and service teams Ensure visibility of capacity, priorities, and risks Production & Service Management Manage team leads across: Design (mechanical, electrical, software/firmware) Production and assembly Electrical build, calibration, and commissioning Service and technical support Warehousing and fulfilment Ensure adherence to quality standards and operational processes Monitor and escalate issues relating to design, suppliers, production, or components Commercial & Financial Awareness Support achievement of financial targets through operational decision-making Identify and reduce inefficiencies and cost leakage Collaborate with sales and logistics teams to optimise margin and delivery Contribute to operational input for wider business strategy Customer & Market Support Support development of service offerings, upgrades, and aftermarket services Provide technical input into marketing materials and product positioning Work closely with customer-facing teams to resolve issues efficiently Leadership & Development Lead, coach, and develop team leaders and operational staff Foster a culture of accountability, collaboration, and customer focus Support training, skills development, and succession planning Communicate effectively with internal and external stakeholders Continuous Improvement & Compliance Drive process improvements while maintaining operational efficiency Ensure strong communication between departments (engineering, production, sales, quality, procurement) Support compliance with relevant machinery regulations and certification standards (e.g. CE/UKCA) Maintain audit readiness for quality and calibration processes Candidate Requirements Essential Degree or equivalent qualification in mechanical and/or electrical engineering Minimum 5 years’ experience in a senior production or engineering leadership role Experience managing both design and manufacturing teams Strong planning, coordination, and problem-solving capabilities Commercial awareness (cost control, margins, customer impact) Experience with ERP systems Background in low-volume, high-value manufacturing environments Knowledge of machinery regulations (UK/EU/international) Right to work in the UK Desirable Experience with Microsoft Dynamics / Business Central ERP Exposure to P&L accountability Knowledge of IoT or emerging technologies Experience in precision capital equipment manufacturing Involvement in business development or product marketing Personal Attributes Practical and delivery-focused approach Able to balance technical, commercial, and people priorities Calm under pressure with strong prioritisation skills Proactive mindset with a continuous improvement approach Strong communication and stakeholder engagement skills Interest in technology and innovation Ambition to progress into broader operational leadership Benefits 25–30 days annual leave (service-based) Company pension scheme Life assurance Income protection Flexible working hours Free on-site parking Potential for international travel Recruitment Process Closing date: 6 June 2026 First stage interviews (Teams): 16 June 2026 Final stage interviews (on-site): 24 June 2026 Interested? Please click apply

The Royal Shakespeare Company is seeking an Assistant Stage Manager to join the Matilda The Musical production team in London. The ideal candidate will have professional theatre experience in stage management, with a strong understanding of stage management principles.

VC Stack in England is seeking an Investment Manager dedicated to driving investments in early-stage companies. This role requires 4–7 years of experience in early-stage investing and offers board-level opportunities, competitive salary, and generous holiday allowances.

The RSC is looking for an Assistant Stage Manager to join the team at Matilda The Musical in London. Assistant Stage Manager – Matilda The Musical. Work within the Stage Management department to ensure the smooth running of performances and rehearsals.

You will perform on stage in front of live audiences and collaborate with the music manager to enhance your performance.

RWS Global is seeking an experienced Stage Manager for a live stunt show at LEGOLAND Windsor. This seasonal role requires strong organizational abilities and calmness under pressure, with responsibilities including show calling, technical support, and backstage management.

VC Stack in Greater London is looking for a talented professional to join their investment team.This role focuses on sourcing and screening high-potential biotech and Med-Tech startups while leading due diligence processes and building financial models.Ideal candidates will possess an advanced degre

The Production Stage Manager is responsible for the overall operation of the venue. The Production Stage Manager will be responsible for calling the show each night, as well as maintaining technical and artistic quality control of the performances and events that take place in the venue. Reports to

This role involves coordinating practices, monitoring performance progress, and managing backstage operations during shows.

RWS Entertainment Group seeks a Production Stage Manager in the United Kingdom.

Manage the backstage and onstage area during performances.

With(in) Studio is launching a new yoga studio in London and is seeking an exceptional Yoga Studio Manager.

Stage Manager to ensure the seamless execution of live performances, DJ sets, and special events in their nightclub. Responsibilities include coordinating stage activities, supervising setup and load-out, managing communications between teams, and maintaining equipment. Candidates should have experi

Manages the backstage and onstage area during performances.

Project Manager/Dep Stage Manager / 1st AD / Floor Manager required to multi task between these roles for a new semi immersive theatre show about pop culture. Project Manager/Dep Stage Manager / 1st AD / Floor Manager – Experience ideal in any of these roles. It is fun and busy, with lots of on /

Manages the backstage and onstage area during performances.

Formations is seeking a Finance Manager in Greater London to oversee financial accounting and reporting, support strategic decisions, and drive improvements in financial systems.

Sadler's Wells in Greater London is seeking an experienced Technical Manager dedicated to managing the presentation of shows at the theatre. This role requires a strong background in stage/theatre work and extensive technical and production management experience, including negotiation, leadership, b

A prominent arts university in Greater London seeks a versatile Project Manager/Stage Manager to multi-task across various roles for a new semi immersive theatre show about pop culture.

Enforce safety standards on stage and backstage. The Stage Manager is responsible for the seamless execution of live performances, DJ sets, and special events within the nightclub. Manage stage crew and assign duties during events.

Performing Artiste Manager in Greater London.

Job Description: Stage Manager. RWS Global is seeking a highly motivated and experienced Stage Manager to support the daily operation of a high‑impact live stunt show at LEGOLAND Windsor Resort. Backstage & performer support: Assist cast with quick changes, particularly for costumed character perf

At The Stage Media Company, we are the trusted, independent voice at the heart of the theatre and publishing industries through The Stage and The Bookseller. The HR Manager plays a critical role in shaping and sustaining our high-performing, values-led organisation. As a standalone role, the HR Mana

F20 - The Stage-LO is looking for a Bar General Manager for The Stage and The Residence at The Londoner in City of Westminster.

Opportunities for progression across the UK, Ireland and Europe, most of our managers have been internally progressed and developed.

Role Overview We are currently recruiting for a Bar General Manager for The Stage and The Residence at The Londoner. Responsibilities * Achieve revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service. The Stage offers an exclusive Champagne Bar

Cleaner covering maternity leave.As a Cleaner, you will work as part of a dedicated team in maintaining a high standard of cleanliness throughout our factory and office buildings.Working as part of the Cleaning Team, you will report directly to the Cleaning Team Leader who will allocate tasks accord

Community Learning and Development Support Worker (Temporary).Based within Adult and Family learning, the post will provide dedicated adult and family learning support as part of the Council’s Connected Communities team – a great opportunity to develop your career as a Community Learning and Dev

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused team members to take care of our accommod

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Front Office Host / Receptionist - Relocation Opportunity - Braemar, Scotland.Front Office Host / Receptionist.Join one of Scotland's most celebrated luxury hotels.The award winning Fife Arms-a 5 star retreat in the heart of the Cairngorms National Park, holder of 2 Michelin Keys and winner of Emplo

Due to our continued growth, we now have an exciting opportunity for a part-time Cleaner to join our business working in a retail environment in .Experience is preferred but not essential as we will invest in your training and development, while giving access to education opportunities for your fut

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level. We are also keen to decrease occupational segregation and so encourage women to apply for managerial p

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

We're looking for an organised, kind and resilient Support Worker to join our Learning disabilities service in Hertfordshire.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home here means helping you thrive in every way.That's why we offer a wide range of

Carpet and Upholstery Cleaner - Lancashire.Full- Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Carpet & Upholstery Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.As a Carpet & Upholstery Cleaner, you'll be our exper

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.We are looking for an enthusiastic Early Years Support Worker to join our Rosehill Early Learning and Childcare Team.This is an

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52-week non-sessional post i.To assist in the provision of a high quality cleaning service within Council buildings.Please download the Job Outline/Pers

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

We are seeking experienced, calm, and resourceful relief support workers for the Durham region.You will provide person-centred support to individuals with learning disabilities and complex needs, helping them achieve personal development.Key skills include positive communication, engagement, and unc

This West Midlands Authority are looking for a Qualified Social Worker to work within Safeguarding and Support Team.Passionate about safeguarding children and supporting families.Skilled in assessment, planning, and delivering interventions.Committed to working collaboratively, inclusively, and crea