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Job Responsibilities Oversee the operations of the fish and chips shop, ensuring efficient and customer-focused service. Supervise staff, ensuring adherence to company policies, food hygiene, and health and safety regulations. Monitor the quality of food preparation and presentation, ensuring compliance with food safety standards. Manage stock levels, place supplier orders, and monitor deliveries to ensure adequate supply without overstocking. Ensure accurate stock control while actively minimizing waste. Handle customer enquiries and complaints professionally. Maintain records of business performance, including sales, expenditures, staffing, and health and safety inspections.