Complaints manager jobs in Rugby

Key emergency contact for bulk contracts and supporting with conducting investigation into public reports of non-compliance, incidents, or complaints. * Manage a team of experienced colleagues for ...

Have an understanding of managing complaints in social housing and knowledge of the Housing Ombudsman Service. * Have experience of safeguarding and managing cases involving people who may have a ...

... managing intricate issues and to contribute significantly to the company's success.As the ... escalated complaints addressed to directors - Provide customer-centric solutions to complex ...

We are looking for a customer care manager in the CV34 Warwick. This job involves dealing with complex cases and requires a high level of empathy. The company is a well known insurance business

Housing Advice and Benefits Team Manager - HYBRID Rugby £30.62 per hour Duties and ... To ensure that complaints, MP and Ombudsman enquiries are responded to in compliance with our ...

Car Sales Manager - Leamington Spa 5 Days a week Monday - Friday and Saturday with a day off in the ... Handling any customer complaints in an efficient and effective way * Collating finance proposals ...

... complaints, fee application, delegated authority, MRC's etc. * Oversee and monitor breach logging, further to QA findings, undertaking appropriate root cause analysis and engaging with the business ...

To ensure that complaints, MP, and Ombudsman enquiries are responded to in compliance with service ... Securing, and where required, managing suitable temporary accommodation solutions for service users

Managing complaints * Completing all check in and check out procedures, inc. full inventory reports The skills and abilities you will need to be a Property Management Manager * Full UK Driving ...

TECHNICAL MANAGER Key aspects of the Technical Manager role include ... Provide front line response to technical queries, customer complaints, product rejections and any ...

Quickly address and resolve customer problems and complaints to ensure maximum satisfaction ... Supply management with reports on customer needs, problems, interests, competitor activities, and ...

Managing complaints * Completing all check in and check out procedures, inc. full inventory reports The skills and abilities you will need to be a Property Management Manager at haart Estate Agents ...

Managing engineers' diaries and site visits. * Ensuring clients queries and orders are always ... Oversee the customer service team and handle queries and complaints promptly. * Ensuring sufficient ...

Working to address any tenant issues and complaints via phone and face to face. * Proactively ... Managing the property management inbox, triaging reported issues. * Making regular tenant well ...

Account Manager Location: Midlands (Tamworth, Coventry, Nuneaton, Rugby. Leamington. Leicester ... Support customers with queries and complaints What key skills and experience should I have

They are now on the search for an experienced Account Manager, who enjoys maintaining and growing ... First line support of any client complaints or issues that arise. * Developing client pipeline ...

This varied role will include providing support and guidance to management teams across the ... to complaints and debt cases requiring third party legal support.Support the professional ...

Ensuring Customer service and handling of customer complaints. Over all supervision of the branch ... Assisting the Branch Manager in preparation/compiling of loan application;and assessment of limits ...

Organising meetings and managing databasesBooking transport and accommodationOrganising company events and conferencesOrdering stationery and IT equipmentDealing with correspondence, complaints and ...

Account Manager will be responsible for managing all operations for allocated client within UK ... Attending to client complaints and resolve issues promptly. * Identify potential opportunities and ...

Customer Support Manager (Maternity Cover - 12 Months) 25 days annual leave plus bank holidays ... Handling escalated customer queries and complaints with professionalism. * Monitoring and enhancing ...

Manage a small team of staff * Follow up customer leads with view to closure - there is no cold ... Handle customer complaints The ideal candidate: * Must be sales driven and used to working to ...

Set & manage annual budgets, work with the team to maintain & grow revenue whilst at the same time ... Deal with customer complaints in a courteous & polite manner, always protecting position & seeking ...

Broking Operations Manager Role Purpose/Description: To support the Senior Management and Sales ... Complaints · Maintenance of Diary · Promptness in dealing with correspondence · Promptness in ...