Duties and responsibilities: • Oversee daily office operations, including filing, record-keeping, and correspondence. • Handle incoming and outgoing mail, emails, and phone calls. • Maintain and update resident records, staff files, and care agency documentation. • Manage schedules, appointments, and meetings for management and staff. • Monitor office supplies and place orders as needed. • Support budget tracking and expense reporting. • Assist with payroll processing, invoicing, and petty cash management. • Maintain employee records, including attendance, leave, and performance reviews. • Organize and store documents securely (e.g., care plans, contracts, policies). • Act as a liaison between management, staff, residents, and families. • Support emergency preparedness (e.g., fire drills, staff training). • Handle inquiries from residents and families regarding billing, care plans, or services. • Help organize social events and activities for residents. • Troubleshoot basic IT issues or liaise with IT support. Skills/Qualifications/Experience: • Strong organizational & multitasking abilities. • Excellent communication (written & verbal). • Proficiency in MS Office & care home management software • A relevant 1-2 years of experience in administrative or Office Management role.
Job Summary We are looking for an enthusiastic and experienced Shop Supervisor to manage sales operations both in-store and online. The ideal candidate will have a strong background in online sales and IT, combined with a proven ability to approach customers, drive revenue, and provide outstanding customer service. Key Responsibilities Maintain and manage daily business sales, ensuring performance targets are met. Approach prospective customers both online and in person to promote and sell products. Acquire new clients through strategic outreach and relationship building. Maintain long-term, positive relationships with customers, ensuring repeat business. Set and achieve sales goals aligned with the company’s growth strategy. Demonstrate products confidently to potential clients to support purchase decisions. Keep accurate and up-to-date records of sales and staff performance. Manage and upload all products to online platforms (e.g. eBay, Amazon, Shopify). Resolve all technical issues related to online sales, listings, and customer returns. Respond to customer queries and return requests in a timely and professional manner. Salary £32,000 per annum Required Skills and Experience Strong background in online sales and information technology. Proven success in managing and executing online sales operations. Ability to work independently and manage both physical and digital sales environments. Excellent communication and customer service skills. Strong organisational skills and the ability to manage multiple tasks and priorities. How to Apply Submit your CV and a brief cover letter detailing your relevant experience and why you’re the right fit for this position. Job Type: Full-time Pay: £32,000.00 per year Work Location: In person