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  • Cafe Supervisor
    Cafe Supervisor
    5 days ago
    £13.5–£14 hourly
    Full-time
    Croydon

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary We are seeking a motivated and experienced individual to join our team as a Supervisor in the Specialty Coffee Industry. You will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities • Oversee all aspects of daily operations, including opening and closing procedures and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork.

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  • Residential Support Worker
    Residential Support Worker
    15 hours ago
    £12.5–£16.5 hourly
    Full-time
    Mitcham

    Residential Support Worker – Children’s Residential Home Make a Real Difference Every Day Are you passionate about helping children and young people feel safe, valued and empowered to reach their potential? Join our dedicated team as a Residential Support Worker and become a positive, consistent and inspiring presence in the lives of the children we support. This is more than a job—it is an opportunity to build meaningful relationships, create lasting memories and help young people develop the confidence, resilience and life skills they need to thrive. Role Overview As a Residential Support Worker, you will provide warm, compassionate and child-centred care within a safe, nurturing and supportive home environment. You will play an important role in helping children and young people feel secure, understood and encouraged. You must be able to engage young people positively and confidently, building genuine relationships through conversation, shared activities, encouragement and trust. Whether supporting a young person through a difficult day, celebrating their achievements or helping them try something new, your approach will make a lasting difference. We are looking for someone who is caring, energetic, resilient and reliable, with the ability to remain calm and positive when faced with challenging situations. You will work proactively as part of a team and help create a home where every child feels listened to, respected and supported. Key Responsibilities • Provide high-quality, trauma-informed care that reflects each child’s individual needs, wishes, risks and care plan., • Engage young people in a positive, respectful and meaningful way, encouraging participation, communication and trust., • Build safe, trusting and professional relationships with children and young people., • Support children with daily routines, including personal care where required, meal preparation, household tasks and maintaining a welcoming home environment., • Encourage children to develop independence, confidence, resilience and practical life skills., • Plan and take part in engaging activities, hobbies, key-work sessions, outings and community experiences that reflect young people’s interests., • Motivate young people to participate in education, training, employment, health appointments and other professional services., • Celebrate progress, recognise achievements and help young people identify and build on their strengths., • Contribute to the development, implementation and review of care plans, placement plans, risk assessments and individual support strategies., • Promote positive behaviour through calm, consistent, restorative and relationship-based approaches., • Respond appropriately to safeguarding concerns, incidents, missing episodes and emergencies, following organisational procedures., • Maintain professional boundaries while providing warm, consistent and responsive care., • Complete clear, accurate and timely records, including daily logs, incident reports, key-work records and progress updates., • Communicate effectively with children, colleagues, families, social workers and other professionals., • Support children to maintain appropriate family and community relationships in accordance with their care plans., • Administer or support with medication where required, following training and organisational procedures., • Drive company vehicles when required to support appointments, education, activities and community access., • Participate in staff meetings, supervision, training and reflective practice., • Work in accordance with safeguarding requirements, relevant legislation, regulatory standards and organisational policies. Person Specification The successful candidate will demonstrate: • A genuine passion for supporting children and young people., • The ability to engage young people naturally, positively and confidently., • A creative and enthusiastic approach to building relationships and encouraging participation., • A compassionate, patient and non-judgemental attitude., • The ability to connect with young people while maintaining clear and professional boundaries., • Strong verbal and written communication skills., • Emotional resilience and the ability to remain calm, positive and solution-focused under pressure., • The ability to work effectively as part of a team and follow agreed care plans and procedures., • Good organisational and time-management skills., • Confidence using electronic systems for recording, reporting and communication., • An understanding of safeguarding, confidentiality and the importance of accurate record keeping., • Flexibility to work a varied rota, including days, evenings, weekends, bank holidays and sleep-in duties., • A willingness to get involved, be proactive and make a positive difference every day. Qualifications and Experience • Previous experience working with children or young people in residential care, education, youth work, social care or a similar setting is desirable., • Experience engaging young people through activities, mentoring, support work, education or community-based work is desirable., • A Level 3 qualification in Residential Childcare, Children and Young People’s Workforce, or an equivalent qualification is desirable., • Applicants without the relevant Level 3 qualification must be willing to complete the required qualification within the appropriate timeframe., • A full UK driving licence and the ability to drive safely and responsibly are desirable., • Applicants must be willing to undertake all required training and participate fully in ongoing professional development. Safeguarding Hope & Noble is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to complete an enhanced Disclosure and Barring Service check and provide satisfactory references. All appointments will be made in accordance with safer recruitment requirements. Ready to Make a Difference? If you are caring, dependable, engaging and passionate about helping children and young people feel safe, build confidence and achieve their potential, we would love to hear from you. Bring your energy, compassion and commitment to Hope & Noble—and help us create brighter futures, one young person at a time.

    Immediate start!
    No experience
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  • Sales Associate
    Sales Associate
    2 days ago
    £14–£15 hourly
    Full-time
    London

    Overview We are seeking an outgoing and experienced Sales Associate who is passionate about customer service to work in our monogramming studio at Peter Jones in Sloane Square. You’ll be at the heart of one of the most exciting retail environments in the UK. You’ll be part of a supportive team in building performance in this brand new part of our business, raising it's profile within John Lewis and beyond, and most importantly, creating a design-led shopping experience for our customers. This isn’t a typical Sales Associate role, it’s a platform for growth within a new division of our business. It’s also an opportunity to learn about retail from within the John Lewis Partnership ecosystem, one of the best in the world with exposure to directors and leaders who regularly visit the store to see what excellence looks like. Duties • Oversee daily shop operations, ensuring efficiency and excellent customer service standards., • Manage customer enquiries with professionalism, courtesy and a proactive attitude., • Take meticulous order notes and support the production team in executing those orders., • Maintain an neat and attractive retail space that encourages customer interaction and promotes our monogramming service effectively., • Market our business proactively to shoppers in store as well as by developing relationships with shop staff and with other shops in the Sloane Square neighbourhood., • Help set sales goals and develop strategies to maximise revenue and optimise the monogramming studio concept., • Analyse sales data to identify trends and implement improvements in sales management strategies., • Handle administrative duties such as daily sales reports, client data bases, ordering supplies, etc., • Foster a positive team environment through leadership, motivation, clear communication and teamwork., • Ensure compliance with health and safety regulations within the shop environment. Experience • Experience, with references, within retail or similar environments, • Strong organisational skills with the ability to prioritise tasks effectively, • Excellent communication skills, both verbal and written; written and spoken fluency in English is required., • Previous experience in customer service roles demonstrating excellent people and organisational skills, • A willingness to be proactive and brand-positive with clients to bring new clients in to the studio, • Familiarity with Shopify retail management software and point-of-sale system is preferred, • An interest in textiles, graphic design or fashion helpful This position offers a creative, fun and engaging environment for a motivated retail sales associate with a desire to assume increasing management roles. We’ll invest heavily in your development, offering training and opportunities to progress into senior management. Why This Role Is Special • It’s our first shop within our John Lewis Partnserhip collaboration — the most visible, high‑impact location in our business, • You’ll work closely with the founder of the business as well as John Lewis Partnership executives, • You’ll influence retail standards across both the Initially London and John Lewis brands, and have high level interactions with other Sloane Square-based brands., • You’ll be part of a high‑performing, creative passionate team, • You’ll have genuine opportunities to progress quickly This is the kind of role that transforms careers. Benefits: • Company pension, • Discounted or free food, • Employee discount Work Location: In person in SW1 location

    Immediate start!
    Easy apply
  • Head Chef
    Head Chef
    1 month ago
    £16–£18 hourly
    Full-time
    London

    At Hot N Juicy Shrimp LDN, we're passionate about delivering bold flavours, high-quality food and an unforgettable dining experience. We are seeking an experienced and innovative Head Chef to lead our culinary team and elevate our seafood offerings. This pivotal role requires a creative leader who can inspire excellence, maintain the highest standards of food quality, and ensure the smooth and efficient operation of our kitchen. The Role As our Head Chef, you will be responsible for overseeing all kitchen operations, from menu development and ingredient sourcing to team leadership and financial management. You will play a crucial role in maintaining our reputation for exceptional food and service, contributing directly to our restaurant's success. Key Responsibilities • Culinary Excellence & Menu Innovation: Lead the development and execution of our menu, introducing exciting new dishes and specials, with a focus on fresh seafood. Ensure consistent food quality, presentation, and taste across all preparations., • Kitchen Operations & Efficiency: Manage daily kitchen activities, including food preparation, cooking, and service flow. Oversee inventory, ordering, and supplier relationships to maintain optimal stock levels and minimise waste., • Team Leadership & Development: Recruit, train, mentor, and motivate a high-performing culinary team. Foster a positive, productive, and collaborative kitchen environment. Manage staff scheduling and performance reviews., • Food Safety & Compliance: Implement and enforce strict adherence to all food safety, hygiene, HACCP, and health & safety regulations. Maintain accurate records and ensure the kitchen is inspection-ready at all times., • Financial Management: Monitor and control food costs, labour costs, and kitchen budgets to achieve profitability targets. Identify and implement strategies for continuous improvement in kitchen efficiency and cost-effectiveness. What We're Looking For • Proven experience as a Head Chef or highly experienced Sous Chef in a busy restaurant, preferably with expertise in seafood cuisine., • Exceptional culinary skills, creativity, and a passion for high-quality ingredients and innovative dishes., • Strong leadership, team management, and communication skills., • In-depth knowledge of food safety, hygiene regulations, and HACCP principles., • Demonstrated ability to manage food costs, inventory, and kitchen budgets effectively., • Ability to perform calmly and efficiently under pressure in a fast-paced environment., • A commitment to delivering an outstanding guest dining experience. What We Offer • Competitive salary package., • Performance-based bonus opportunities., • Complimentary staff meals during shifts., • Employee discounts., • Regular team dinners., • Opportunities for continuous professional development and career progression., • A supportive and energetic working environment within a rapidly growing independent restaurant brand.

    Immediate start!
    Easy apply
  • Child Development & Education Assistant (Chinese Speaking)
    Child Development & Education Assistant (Chinese Speaking)
    2 months ago
    £3000–£6000 monthly
    Full-time
    Nine Elms, London

    We are seeking a dedicated Child Development & Education Assistant to support the educational and developmental needs of children within a private family setting. The ideal candidate will possess a passion for nurturing children's growth, with experience in specialised education and working with children with diverse needs. This role offers an enriching environment where you can make a meaningful difference in children's lives through personalised support and guidance.This role is not a nanny or childcare position. We are looking for an individual who can actively support a child's educational development, communication with school, and long-term growth planning. Key Responsibilities • Assist in implementing customised educational programmes tailored to child's developmental requirements., • Support children with special educational needs, fostering an inclusive learning environment., • Engage children in age-appropriate activities that promote cognitive, social, and emotional development., • Provide tutoring and mentoring to enhance learning outcomes and build confidence., • Collaborate closely with parents and other professionals to monitor progress and adapt strategies accordingly., • Support behavioural management strategies to ensure a safe and positive environment., • Encourage communication skills through interactive play, storytelling, and conversational engagement., • Assist with daily routines such as meal times, rest periods, and outdoor activities. Experience • Prior experience working with children in educational or childcare settings is essential., • Background in education or related fields will be considered an advantage., • Proven ability to communicate effectively with children and adults alike., • Experience in tutoring or mentoring children to support their academic and personal development is beneficial., • Demonstrated patience, empathy, and organisational skills to manage diverse needs within a private family environment. Requirements We're looking for someone who: • Holds a Bachelor's degree or above (Master's degree preferred)., • Is fluent in both English and Chinese., • Has excellent spoken and written English., • Has previous experience working with children, education, tutoring, or family support., • Is patient, responsible, proactive, and highly organised., • Has a genuine passion for children's education and development., • Is familiar with the UK education system and London schools (preferred)., • Parents or candidates with personal parenting experience are welcome but this is not essential. What We Offer • Competitive salary based on experience and qualifications., • Long-term career opportunity with a supportive family., • Flexible working arrangement., • Meaningful work supporting a child's growth and development., • Opportunity to build long-term relationships with the family. Work Location: In person

    Immediate start!
    Easy apply
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