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Job Title: Supplier Relationship Executive – Building Repair Network Location: Leicester, London or Bexhill (all hybrid)Welcome to Hastings DirectWe’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. Role overview As our Supplier Relationship Executive, you’ll be providing deep industry knowledge and supporting the implementation and ongoing management of the Hastings own building repair network.There will be a specific focus on successful contractor onboarding and management across UK regions, ensuring the delivery of good quality building repair works, along with great customer outcomes and optimal commercial performance.Job details – you’ll need to have demonstrable experience in:Supporting the Building Network Manager with the implementation and operational management of our building repair networkCoordinating and managing contractor onboarding, ongoing assurance requirements and undertaking regular contractor governance (including monthly and quarterly management meetings) – you’ll also be organising, coordinating and attending contractor and industry events where requiredImplementing and maintaining a strong contractor management framework for robust oversight of customer outcomes from contractor servicesUsing contractor, market and system MI to provide deep analysis on operational and commercial performance, identifying key improvement opportunities and delivering these through to fruitionWorking closely with the contractor network to build strong relationships and a clear view of individual contractor performance to support the implementation and delivery of improvementsCreating and maintaining clear and straightforward network performance reporting for the team and stakeholders at all levels – liaising with stakeholders to ensure strong feedback loops and communication channelsEssential skills/experience: Extensive experience with a national building repair networkStrong market knowledge of building repair costs and commercial dynamics within insurance claimsStrong analytical ability with demonstrable experience of working with MI and translating to a variety of different stakeholders – able to tailor communication and approachStrong relationship building skills with the ability to influence changeThe interview process: Recruiter intro and screening call 1st stage interview with hiring leader (MS Teams) As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably, we are unable to offer sponsorship for this role. Benefits: In addition to a competitive salary you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more...Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester; Bexhill; LondonType: Full time

Job Title: Building Network Manager Location: Leicester, London or Bexhill (all hybrid, but with an excellent degree of flexibility)Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. Role overview We’re looking for someone to build and manage a strong and effective building repair network for Home Claims customers. Day to day, you’ll be making sure that we have the right contractors in the right places, doing quality repairs quickly, safely and at a fair cost, whilst providing outstanding customer support.You’ll lead colleagues (and the network) to continuously improve performance, working closely with MI and internal teams to keep the service simple, well controlled and focused on great customer and business outcomes.Job details – you’ll need to have demonstrable experience in: Owning the strategy, set up and operational management of the Hastings Direct building repair network, making sure it supports strong customer outcomes, quality, resilience and commercial performanceFinding, onboarding and developing contractors with the right coverage, capacity, capability and standards to meet current and future repair demand and supporting procurement and commercial activity, including contractor selection, requirements and pricing arrangementsLeading contractor performance across contractual standards, including quality, timeliness, communication, complaints, cost and customer experience and using MI and insights to spot trends, fix root causes and improve costs, quality, cycle time, as well as customer experienceManaging budgets, forecasts, repair costs and supplier performance, finding ways to control spend without compromising customer outcomesLeading, coaching and developing colleagues supporting the repair network as our operating model grows, fostering a culture of accountability, collaboration, high performance and customer focusMaintaining strong quality assurance, including scope checks, technical reviews, audits and field inspections and making sure contractors and internal processes meet company, contractual, conduct, regulatory, health and safety and CDM requirementsEssential skills/experience: Strong experience in home/property claims, building repairs, restoration or construction management, with a clear understand of repair journeys combined with customer outcomesProven background and ability in managing contractor networks or supply chain partners, including onboarding, governance, performance and continuous improvementExcellent commercial awareness, with experience of managing budgets, repair costs, supplier performance and indemnity spendStrong understanding of contractor governance, quality assurance, risks and controls and service standardsConfident using MI and insights to assess performance, identify trends and drive improvements to cost, quality, cycle time and customer experienceThe interview processRecruiter intro/screening call 1st stage interview with hiring leader 2nd interview with hiring leaders' leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website. Regrettably we are unable to offer sponsorship for this role.Benefits: in addition to a competitive salary and 5k car allowance you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more...Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester; Bexhill; LondonType: Full time

Purchasing Manager – Manufacturing Hasting, East Sussex Up to £50,000 Our client is a specialist manufacturer (part of an international group) looking for a Purchasing Manager to run the procurement function and lead a small team of two. This is a genuinely interesting role for the right person. Manufacturing supply chains are a balancing act; overstock and you tie up cash; understock and long supplier lead times can stall production. They need someone who can manage that tension with confidence. They welcome first-time managers, if you have strong purchasing/supply chain experience but haven't formally line-managed before, this role offers development opportunities. Key Responsibilities – Purchasing Manager • Ensure timely component supply against production demand and the MRP, • Build and negotiate supplier relationships & contracts; source new vendors as needed, • Set and monitor stock levels to balance availability against excess inventory, • Track supplier performance, quality and delivery reliability against costs, • Lead inventory audits and support continuous improvement (Lean, 5S), • Manage and develop a small team – logistics & buyer, • Occasional travel required for supplier meetings. Essential Requirements – Purchasing Manager • 5+ years' purchasing/supply chain experience, ideally in manufacturing or a similar production environment, • Strong understanding of stock/inventory management, particularly balancing buffer stock against long supplier lead times, • Good grasp of procurement processes, sourcing strategy and supply chain risk, • Familiarity with MRP/ERP systems, • Proficient in Microsoft Office and purchasing software, • Strong financial and commercial acumen Desirable • Prior line management experience (not essential, support available for first-time managers), • CPSM or CIPS qualification