Trabajos support manager en Gloucester - Page 2Crear alertas

As a Key Account Manager within our busy Customer Support team, you will: • Directly manage a number of Airlines and/or MRO (Maintenance Repair and Overhaul) accounts within the EAME region. You will be a focal point for Spares Order Management Activity and managing the Customer Relationship including satisfaction for the three product divisions – Landing Gear, Wheels and Brakes, plus Braking, Steering and Monitoring Systems Equipment. • Interface and coordinate with the internal functions including Logistics, Credit Management, Warehouse, Supply Chain for any Spares management activity and resolution of customer issues, plus working with the Customer Support Manager (CSM) network for preparation of customer account reviews. • Proactively manage the Critical Short List (CSL) with major customers and control customer demand through order book monitoring, delivery plan follow-up, order promising, delivery plan building logistics, risk analysis on deliveries, abnormal demand management, Enterprise resource planning (ERP) update if needed. • Close coordination and support needed with direct CSC management and teams including Customer Support Representatives to ensure daily priorities are managed and achieved and identify any improvements to the ordering process • Daily Management of Aircraft on Ground (AOG) activity and support urgent requests from customers in respect of the AOG rules including: Request for Quotation (RFQ), Order Entry, Deliveries etc • Promote to customers usage of the many support tools available via our online portal. What do you need from me? Essential - • Demonstrable experience of managing customer relationships in a similar role • Customer Mindset and Customer focused. • Positive approach to working as part of a team and also independently. • Ideally experience in some of the current applications used including: SAP, MS Dynamics, Office, SharePoint, CRM and other similar software. • Effective communication skills including both verbal, written and presentation. TPBN1_UKTJ

Our small yet well-established client, who have ambitious future growth plans, are looking for a motivated and enthusiastic individual to join their fun and family feel team as Finance Assistant. This is a permanent, full-time opportunity based from their offices in Staunton, Gloucester. You will be responsible for all day-to-day financial operations as well as assisting with general administration for the wider company. Our client is happy to look at candidates at varying levels however, you must have experience working within a similar accounts position. Whether you have previous finance experience or hold an accountancy qualification this may be the excellent opportunity to utilise your skills in a new role. To be considered for this role you must have strong attention to detail and a willingness to get stuck in along with a good sense of humour and a love for dogs! Most of all, you must be a team player. Responsibilities: -Process invoices, reconcile accounts and manage expense claims. -Maintain accurate records of financial transactions and ensure all documentation is filed appropriately. -Support month-end and year-end processes. -Monitor and manage accounts payable and receivable to ensure timely payments and collections. -Assist in the preparation of budgets and financial forecasts. -Liaise with internal departments and external stakeholders to resolve any account-related queries. -Support the Finance Manager in additional ad hoc projects and administrative tasks as required. Candidate Attributes: - Previous experiencein a similar accounts / finance role -Experience working with Microsoft Office including Excel -Strong attention to detail -Ability to get stuck in and work closely alongside other members of the team -Bubbly personality with ability to speak to people at all levels Hours: Monday Friday, 8:30am 5pm (flexi time can be offered to start or finish slightly earlier or later) Salary: Up to £30k per annum depending on experience + free parking TPBN1_UKTJ

Regional Support Manager Management - South East England Contract: Full Time Salary: Up to £85,000 Per Annum Shift type: Days Contracted hours: 40&