Support manager jobs in HartlepoolCreate job alerts

Up to £27,000 (depending on experience).An exciting opportunity has arisen for an Operations Coordinator to join our client, one of the UK's largest manufacturers and distributors of steel fencing systems, based in Hartlepool.With support from the Operations Manager, you will be responsible for ens

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people. We'd like you to join us as a Team Leader at our service Granville Lodge in Hartlepool. Granville Lodge is a 9 bedded Children's home close to the centre of Hartlepool for children and young people who require a high level of specialist care due to physical and learning disabilities due to conditions such as Cerebral Palsy and Epilepsy. We also welcome Children and Young People who stay with us for short breaks to provide respite. We encourage and promote lots of activities and trips out with our young people to ensure that they get a chance to have fun and encounter different experiences; we aim to replicate a family environment. What you'll be working: 37.5 hours per week - hours will be averaged out over a 4 week period Days shifts, Night shifts on a rota system Will include weekends and bank holidays Due to the nature of the role, flexibility is required to ensure that the home runs smoothly and safely. The exact working pattern will be negotiated with the successful candidate. What you'll be doing: As a Team Leader, you will support the Registered Manager and Deputy Manager in the running of the home via shift leading and to ensure that all quality standards are maintained. The right candidate will hold safeguarding children at the very centre of their practice, have good communication skills and be able to liaise effectively with all agencies involved with the children in our care. The right person will be able to lead the team in delivering solid outcomes for the children and young people, promoting their rights, dignity and safety at all times. The right person will be expected, alongside the Manager and Deputy Manager, to promote strong morale amongst the team striving towards making Granville Lodge a Great Place to Work. What you'll have: • Relevant experience (min. 1 years) working within a children's home setting, ideally within a Learning Disabilities/PMLD environment., • An understanding / sound knowledge of Children's Homes Quality Standards, • Level 3 NVQ in Residential Childcare or Children's Workforce (or equivalent) - or have this qualification well underway., • Experience of leading, coaching and mentoring a team and ensuring that relevant Codes of Conduct are upheld., • Competent IT skills, mainly MS Office, • Driving License desirable. What to look forward to: 25 days plus bank holidaysBirthday offJoin the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunitiesActive Reward App giving discounts and savings on your weekly shopFree 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer adviceA Nest Personal Pension accountAccess to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticiansWe recognise outstanding Active Behaviours via the Active Awards programmeEnhanced Sick & Maternity Pay benefitsRefer a Friend Scheme and earn yourself up to £1000 by recommending someone you knowand, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Due to continued business growth an exciting opportunity has arisen for experienced Chef Manager to join our team. We are recruiting for a Central Support Chef to work with our fantastic team covering a portfolio of schools. You will assist with the training and development of our onsite chefs, cove

Amentum will inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes , plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. About the Opportunity We employ the UK's most experienced and skilled technical services professionals and has grown to over 8,000 people in locations across the UK - we provide the resources to turn great ideas into reality, and we offer capable and committed individuals the opportunity to shape their careers how they wish. We are recruiting for an experienced Project Engineer to join our Nuclear Power Engineering and Technical Services team supporting our key client EDF Energy Nuclear Generation with their nuclear fleet in the UK. This is a key role within our project and engineering portfolio which is spread across our UK network at all UK sites and stations. You will be supported and mentored by experienced project engineering management professionals within the team and given the training and opportunities you need to develop and expand your project engineering management and leadership skills with larger and more complex projects. Since 1983 Hartlepool has generated over 258 TWh of zero carbon electricity which is enough to power every home in the Tees Valley for 204 years avoiding 90m tonnes of CO2 emissions, or Like taking 43m cars off UK roads for a year. You will be accountable to the client Project Manager, Programme Manager and/or Construction Manager. Flexible working arrangements between office and home may be possible, however the role will predominantly be based at the Power Station. Key responsibilities will be: • Producing and maintaining engineering documentation including quality plans and technical specifications, • Management of technical queries in accordance with relevant processes and procedures, • Supporting the process of contractor selection and contract placement, • Technical reviews of contractor documents and drawings, • Carrying out technical appraisals of project options, • Performing feasibility studies, site surveys and liaison with designers and station engineering staff as required, • Prepare Engineering Changes and manage the preparation of supporting and affected documents, • Commissioning documents and act as test team leader where appropriate, • Typically Chartered Engineer or HNC, • Site Management Safety Training Scheme (SMSTS) qualification, • Candidates that hold a formal project management qualification and are versed in modern project management techniques preferred but not essential, • Experience of Identifying, implementing, and complying with applicable safety, environmental and quality standards, company procedures and policies and other relevant legislative and regulatory requirements., • Knowledge and experience of delivering construction projects under CDM, • Strong communication and organisational skills Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity. We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters .

Amentum will inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes , plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. About the Opportunity Our Nuclear Power Engineering & Technical Solutions (NPETS) business provides engineering and technical solutions across the full nuclear lifecycle up to Decommissioning, evolving our credibility as new reactor technologies come to market - creating the UK's most compelling Engineering & Technical solutions provider across all reactor types to contribute to the world's global climate change challenge. We are recruiting for an experienced Project Manager to join our NPETS team supporting our key client EDF Energy Nuclear Generation with their nuclear fleet in the UK. Flexible working arrangements between office and home may be possible, however the role will predominantly be based at the power station. Key responsibilities will be: • Project Managers are accountable to the client PPM for successful delivery of all aspects of their assigned projects. The Project Manager sets the project execution strategy in agreement with the client PPM and uses a cross-functional project team to deliver the project safely in line with company policies and procedures, achieving established goals and objectives within the agreed baseline. This role has no direct reports., • The role will be based at EDF Hartlepool Power Station and will require occasional business travel to other UK sites/stations. In this role you will report to our company Operations Manager but be accountable for project delivery directly to the client., • Everyone working in our team will have a proven track record of working within highly regulated environments with high safety standards and culture., • Degree educated, ideally in engineering or a related subject., • APMP formal project management qualification or equivalent and versed in modern project management techniques within complex, multi-functional organisations; have a thorough understanding and knowledge of engineering, design, procurement, safety case, construction and installation/commissioning management and commercial contracting., • Able to demonstrate an understanding of Safety Cases including how they are developed and implemented, relevant Health and Safety and Environment legislation including CDM and the actions required to achieve compliance, • Good understanding of the needs of quality and how quality is assured and controlled along with relevant experience of commercial, contractual, and financial project drivers., • Demonstrable experience of managing projects throughout the full project lifecycle, ideally across a range of complex multi-discipline projects and environments, and management of an integrated project team including staff, agency and assigned functional support., • Experience of estimating, cost control, planning and commercial awareness including the preparation of business cases and sanction/ funding papers. Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity. We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters .

Local Service Manager 25-25a Victoria Road, Hartlepool, Cleveland, TS26 8DB £40,904 (rising to £43,057 after 12 months, subject to satisfactory performance) 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Local Service Manager at our Young People Schemes. We're passionate about creating safe, nurturing environments where young people can grow, achieve, and feel empowered. Safeguarding is at the heart of everything we do, and we expect every team member-whether staff or volunteer-to share our unwavering commitment to promoting the welfare of children and young people. "We'll support you to be your best with us" This isn't just a job. It's a chance to be a positive role model, to inspire change, and to help young people realise their potential. Supporting them through challenges while celebrating their achievements makes this work truly meaningful. We'll invest in you with comprehensive training, career development opportunities, and a benefits package designed to help you thrive-just like the young people we support. Sanctuary Supported Living is committed to safeguarding and promoting the welfare of everyone that we support and care for and we expect all employees and volunteers to share this commitment. Therefore, all appointments are made subject to satisfactory Disclosure and Barring Service, qualification and pre-employment checks. The role of Local Service Manager will include: • Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager, • Developing and maintaining relationships with partners, key stakeholders and external agencies, • Overseeing the overall delivery of the service, • Working closely with our internal and external partners to achieve KPI's, • Overseeing the service's financial performance and managing the budget, • Managing the recruitment, performance and development of staff, • Flexibility around working hours is expected in accordance with the needs of the service, • Previous experience of working in a managerial role within a similar service, you will be able to demonstrate strong interpersonal, leadership and problem-solving skills, • Strong communication skills and the ability to remain calm under pressure, • Compassionate, caring, and hard working with a hands-on approach to support, • You will have experience of working in a personalised way supporting service users to maximise opportunities for personal development, • Proven ability to liaise effectively with statutory and voluntary partners Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: Your Mind and Body • Occupational sick pay after 12 months' service (for those on contracted hours only and subject to qualifying period), • Confidential 24/7 employee advice service (Includes medical and legal advice), • Wellbeing resources through our employee platforms including Aviva Digicare, • Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice, • Exclusive discounts through our e-hub platform, • Securing your future with our contributory pension plan, matched up to 7%, • Life assurance, • 25 days annual leave (rising to a maximum of 30 days) plus bank holidays, • Growth and development with us through comprehensive training and internal career opportunities, • Ability to be part of our inclusive staff networks like the Parent Network and Disability Network Important:As part of your application, you must upload a cover letteralongside your CV. Your cover letter should: • Explain your reasons for wanting to work with young people. #CommercialSanc If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Service Manager, Home Care, Manager, Customer Service, Healthcare, Management

The Knowledge Analyst / Document Service Administrator role is a varied and exciting role. The role is responsible for ensuring the day-to-day Knowledge Management process activities are delivered to meet the needs of the business. It will involve working closely with key stakeholders and targeted with supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber Service and Technology (CST) division and reporting to the Service Delivery Manager Service Management the successful candidate will be responsible for delivering Knowledge Management to the business against defined processes. The successful candidate will show excellent communication skills self-motivated and an attention to detail. The role is responsible for delivering of Services aligned to the ITIL framework and maintaining compliance with ISO20000. At a strategic level the Knowledge analyst will follow and adhere to the Knowledge Management Process The overall role includes: • Ensuring that Knowledge articles within the Knowledge Base(s) are reviewed for relevance and accuracy., • Promoting the effective use of documentation and the Knowledge Base within the business. The Knowledge Analyst will • Manage and review the progression of Knowledge Articles in accordance with the Knowledge Management processes., • Develop co-ordinate and promote the effective functioning of Knowledge Management activities across all business areas, • Ensure all new Knowledge Articles are reviewed for relevance and accuracy prior to publication., • Ensure any outdated articles are archived accordingly., • Ensure any existing articles are regularly reviewed for relevance accuracy and currency., • Work closely with all areas of business to transfer knowledge allowing improved First Time fix capabilities and customer satisfaction., • Work closely with Problem Management to ensure suitable work-arounds to existing problems are recorded managed and used effectively., • Provide guidance to all support teams within business in relation to the effective use of the Knowledge Base and any associated knowledge management systems., • Provide advice and guidance to all areas business areas on the correct usage of the Knowledge Management System., • Ensure the Knowledge Management System is maintained in line with Knowledge Management processes., • Ensure the Knowledge Management process interfaces with the Service Desk and all other relevant ITIL process areas in an efficient and effective manner., • Ensure communication channels between the Knowledge Management function and related ITIL disciplines (Service Desk Incident and Problem Management etc.) operate effectively. Qualifications : Essential • Experience of working within an ITIL role, • Good understanding of all Service Management processes, • Excellent interpersonal and communication skills, • Self-motivated, • Flexibility in approach, • Ability to work under pressure, • Excellent customer facing and influencing skills, • Ability to make decisions and take ownership, • Experience of using a Service Management Tool, • Excellent knowledge of MS Excel Desirable • Experience using Ivanti, • ITIL Foundation Accreditation Additional Information : We are proud of the benefits we offer employees of NEC Software Solutions • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/ sell, • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A fantastic selection of flexible benefits to suit your individual needs, • We are an employer who cares we have a invaluable employee assistance programme which can help in every area of your life Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: Were NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad our software is helping to dispatch ambulances support families keep trains on the move locate missing people and even test the hearing of newborn babies. Working with us youll be helping our 3000 employees push the boundaries of whats possible and support amazing public services. We work with governments hospitals police forces housing providers local authorities and more. We help them pay financial support faster speed up treatments for patients and respond to emergencies in the right way. The more we do the more our customers can do for others. And together we make a world of difference. Wed love your help. And well support you all the way. Remote Work : No Employment Type : Full-time Key Skills B2C,Facilities Management,Ado,Bus Driving,Application Support,Arabic Cuisine Experience: years Vacancy: 1

Job Title: Senior Social Worker - SAS Team Location:Hartlepool Pay Rate: 32.87 per hour Contract Type:Full-time Temporary (Initial 3 months with potential to extend) Start Date:Immediate Job Description: Liquid Personnel is seeking an experienced Senior Social Worker to join our clients SAS Team in Hartlepool. This is a fantastic opportunity to work in a dynamic setting where youll play a vital role in safeguarding and supporting children and families. Youll be responsible for managing complex cases offering professional guidance and ensuring statutory duties are met in line with legislation and local procedures. What will your responsibilities be • UndertakeChildren & Families assessmentsand ensure timely completion., • Lead on complex cases and provide professional advice to colleagues., • Chair meetings and contribute to multi-agency planning., • Prepare reports and care plans for children and families., • Attend court and provide evidence when required., • Work closely with families under Child in Need Child Protection and PLO processes., • Supportive team environment with experienced colleagues., • Competitive hourly rate. To be successful in this role you must have • Social Work England registration., • Eligible to work in the UK., • Hold a full UK driving licence., • Post-qualified experience in safeguarding and assessment., • Free DBS and compliance service, • Twice weekly payroll and Faster Pay service getting you paid more quickly, • Access to exclusive roles that arent available from other agencies, • Free access to Liquids exclusive social work training and CPD portal, • Your own dedicated consultant with extensive social work knowledge, • Access to a wide selection of social work positions across the UK, • Refer a Friend bonus get 500 for each social worker you refer who we successfully place* Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace please highlight this at the earliest opportunity by contacting our team. With this information we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England based on the World Health Organisation (WHO) Workforce Support and Safeguard List. BH - 193988 GH - 33004 Required Experience: Senior IC Key Skills Motivational Interviewing,Acute Care,Crisis Intervention,Behavioral Health,Intake Experience,Hospice Care,Case Management,Home Care,Child Welfare,Experience with Children,Social Work,Addiction Counseling Employment Type : Hourly Experience: years Vacancy: 1

We are looking for a motivated and experienced Finance operations manager to join our health team! with responsibility of NEC Software Solutions UK Ltd (Medical Imaging and MIDRSS) diabetic eye screening solution. As a Service Delivery Manager you will be responsible for ensuring that our team delivers an exceptional customer experience that will result in increased business engagement and customer satisfaction. MAIN RESPONSIBILITIES • Monitor key performance metrics and produce financial and service delivery reports., • Manage end-to-end delivery of finance-related services (e.g. invoicing contract reconciliations customer reporting)., • Attend regular customer and internal meetings., • Understand the contractual commitments in place with MI UK and MIDRSS customers and monitor to ensure contracted SLAs are delivered., • Build strong relationships with finance teams auditors clients and third-party vendors., • Identify trends and opportunities to streamline financial operations and enhance efficiency., • Implement continuous improvement initiatives., • Identify potential opportunities for future business expansion within existing services and customers., • Work with members of staff from different teams and build strong working relationships. Qualifications : ESSENTIAL COMPETENCIES & EXPERIENCE • A proven record of delivering services to a high standard and meeting associated SLAs;, • Experience and detailed knowledge of ITIL Service Management processes;, • Experience of working directly with customers preferably in a Healthcare;, • Experience of producing detailed and accurate reports and documentation;, • Experience and involvement in Change Control processes;, • Experience of contributing to bids for new business;, • Strong communication skills;, • Excellent IT skills including good knowledge of MS Office and Google Tools;, • Attention to detail PERSON SPECIFICATION • Ability to stay calm under pressure;, • Able to develop relationships with a wide variety of people;, • Capable of communicating with technical and non-technical staff to translate customer requirements and issues;, • Ability to manage and engage effectively with senior stakeholders / decision makers, • Ability to manage multiple high-profile accounts simultaneously., • Ability to work with ambiguity and navigate/coordinate responses to complex issues where obvious solutions may not be available., • Willing to challenge and improve existing processes and practices;, • Ability to contribute and participate in solution development;, • Capability to multi-task and balance customer requirements and internal priorities;, • Excellent oral and written communication skills;, • Willing to travel to customer sites. Additional Information : We pride ourselves in offering an excellent benefits package including an aboveaverage pension scheme. When you join the team at NEC Software Solutions you are provided with the following: • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/sell, • 4 x basic salarylife assurance coverfunded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributionsup to a maximum of 8.5% All offers are subject to satisfactory vetting and reference checks. Who we are NEC Software Solutions is an equal opportunities employer welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Were NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad our software is helping to dispatch ambulances support families keep trains on the move locate missing people and even test the hearing of newborn babies. Working with us youll be helping our 3000 employees push the boundaries of whats possible and support amazing public services. We work with governments hospitals police forces housing providers local authorities and more. We help them pay financial support faster speed up treatments for patients and respond to emergencies in the right way. The more we do the more our customers can do for others. And together we make a world of difference. Wed love your help. And well support you all the way. Remote Work : No Employment Type : Full-time Key Skills Cognos,Forecasting,Hyperion,Dealership Experience,QuickBooks,Accounting,Corporate Finance,Financial Analysis,Financial Modeling,Budgeting,Financial Management,Financial Planning Experience: years Vacancy: 1

Were looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer 2800 (6000 in London) while also offering a No Sale No Fee option that isnt available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK and were rated excellent by Trustpilot based on thousands of customer reviews. As a Territory Manager you will have your own postcodes and the opportunity to grow your business with full control over your own agenda and supported by the Territory Owner for the area. Youll be building your own business but far from being alone you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support including: • Fantastic free lead generation with a focus on quality from the central Yopa team with appointments booked in for you., • Extra financial incentive for self-generated leads., • Multiple revenue streams to help you diversify your business and income including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services., • The option to set your own commission rates with No Sale No Fee., • The autonomy to run your own business with flexible hours that fit your existing commitments and the freedom to employ your own team., • No earnings cap - the only limit is your potential., • An in-house marketing team providing personalised support with free money every month to spend on marketing materials., • Unique schemes that help you build your businesss visibility in the local area such as Yopas successful Tech for Schools sponsorship programme., • The full support of a team in our Contact Centres including your own Personal Property Adviser to help your business stay in touch with your customers., • Already have strong experience in the world of estate agency with a proven track record in valuing and listing homes and who can confidently see the buying and selling journey through to completion., • Demonstrate exceptional levels of customer service with the willingness to help customers outside of office hours and go the extra mile for that sale. Key Skills Sales Experience,Time Management,Marketing,Customer Service,Communication skills,Computer Networking,Research Experience,Administrative Experience,Property Management,negotiation,Lead Generation,Contracts Employment Type : Full Time Experience: years Vacancy: 1

We are looking for a motivated and experienced Service Delivery Manager Finance to join our health team! with responsibility of NEC Software Solutions UK Ltd (Medical Imaging and MIDRSS) diabetic eye screening solution. As a Service Delivery Manager you will be responsible for ensuring that our team delivers an exceptional customer experience that will result in increased business engagement and customer satisfaction. MAIN RESPONSIBILITIES • Monitor key performance metrics and produce financial and service delivery reports., • Manage end-to-end delivery of finance-related services (e.g. invoicing contract reconciliations customer reporting)., • Attend regular customer and internal meetings., • Understand the contractual commitments in place with MI UK and MIDRSS customers and monitor to ensure contracted SLAs are delivered., • Build strong relationships with finance teams auditors clients and third-party vendors., • Identify trends and opportunities to streamline financial operations and enhance efficiency., • Implement continuous improvement initiatives., • Identify potential opportunities for future business expansion within existing services and customers., • Work with members of staff from different teams and build strong working relationships. Qualifications : ESSENTIAL COMPETENCIES & EXPERIENCE • A proven record of delivering services to a high standard and meeting associated SLAs;, • Experience and detailed knowledge of ITIL Service Management processes;, • Experience of working directly with customers preferably in a Healthcare;, • Experience of producing detailed and accurate reports and documentation;, • Experience and involvement in Change Control processes;, • Experience of contributing to bids for new business;, • Strong communication skills;, • Excellent IT skills including good knowledge of MS Office and Google Tools;, • Attention to detail PERSON SPECIFICATION • Ability to stay calm under pressure;, • Able to develop relationships with a wide variety of people;, • Capable of communicating with technical and non-technical staff to translate customer requirements and issues;, • Ability to manage and engage effectively with senior stakeholders / decision makers, • Ability to manage multiple high-profile accounts simultaneously., • Ability to work with ambiguity and navigate/coordinate responses to complex issues where obvious solutions may not be available., • Willing to challenge and improve existing processes and practices;, • Ability to contribute and participate in solution development;, • Capability to multi-task and balance customer requirements and internal priorities;, • Excellent oral and written communication skills;, • Willing to travel to customer sites. Additional Information : We pride ourselves in offering an excellent benefits package including an aboveaverage pension scheme. When you join the team at NEC Software Solutions you are provided with the following: • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/sell, • 4 x basic salarylife assurance coverfunded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributionsup to a maximum of 8.5% All offers are subject to satisfactory vetting and reference checks. Who we are NEC Software Solutions is an equal opportunities employer welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Were NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad our software is helping to dispatch ambulances support families keep trains on the move locate missing people and even test the hearing of newborn babies. Working with us youll be helping our 3000 employees push the boundaries of whats possible and support amazing public services. We work with governments hospitals police forces housing providers local authorities and more. We help them pay financial support faster speed up treatments for patients and respond to emergencies in the right way. The more we do the more our customers can do for others. And together we make a world of difference. Wed love your help. And well support you all the way. Remote Work : No Employment Type : Full-time Key Skills IT Experience,Data Center Experience,Problem Management,Network Management,Management Experience,Solaris,Customer Support,ServiceNow,IT Service Management,ITIL,Project Management,Operating Systems Experience: years Vacancy: 1

The Knowledge Analyst role is a varied and exciting role. The role is responsible for ensuring the day-to-day Knowledge Management process activities are delivered to meet the needs of the business. It will involve working closely with key stakeholders and targeted with supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber Service and Technology (CST) division and reporting to the Service Delivery Manager Service Management the successful candidate will be responsible for delivering Knowledge Management to the business against defined processes. The successful candidate will show excellent communication skills self-motivated and an attention to detail. The role is responsible for delivering of Services aligned to the ITIL framework and maintaining compliance with ISO20000. At a strategic level the Knowledge analyst will follow and adhere to the Knowledge Management Process The overall role includes: • Ensuring that Knowledge articles within the Knowledge Base(s) are reviewed for relevance and accuracy., • Promoting the effective use of documentation and the Knowledge Base within the business. The Knowledge Analyst will • Manage and review the progression of Knowledge Articles in accordance with the Knowledge Management processes., • Develop co-ordinate and promote the effective functioning of Knowledge Management activities across all business areas, • Ensure all new Knowledge Articles are reviewed for relevance and accuracy prior to publication., • Ensure any outdated articles are archived accordingly., • Ensure any existing articles are regularly reviewed for relevance accuracy and currency., • Work closely with all areas of business to transfer knowledge allowing improved First Time fix capabilities and customer satisfaction., • Work closely with Problem Management to ensure suitable work-arounds to existing problems are recorded managed and used effectively., • Provide guidance to all support teams within business in relation to the effective use of the Knowledge Base and any associated knowledge management systems., • Provide advice and guidance to all areas business areas on the correct usage of the Knowledge Management System., • Ensure the Knowledge Management System is maintained in line with Knowledge Management processes., • Ensure the Knowledge Management process interfaces with the Service Desk and all other relevant ITIL process areas in an efficient and effective manner., • Ensure communication channels between the Knowledge Management function and related ITIL disciplines (Service Desk Incident and Problem Management etc.) operate effectively. Qualifications : Essential • Experience of working within an ITIL role, • Good understanding of all Service Management processes, • Excellent interpersonal and communication skills, • Self-motivated, • Flexibility in approach, • Ability to work under pressure, • Excellent customer facing and influencing skills, • Ability to make decisions and take ownership, • Experience of using a Service Management Tool, • Excellent knowledge of MS Excel Desirable • Experience using Ivanti, • ITIL Foundation Accreditation Additional Information : We are proud of the benefits we offer employees of NEC Software Solutions • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/ sell, • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A fantastic selection of flexible benefits to suit your individual needs, • We are an employer who cares we have a invaluable employee assistance programme which can help in every area of your life Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: Were NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad our software is helping to dispatch ambulances support families keep trains on the move locate missing people and even test the hearing of newborn babies. Working with us youll be helping our 3000 employees push the boundaries of whats possible and support amazing public services. We work with governments hospitals police forces housing providers local authorities and more. We help them pay financial support faster speed up treatments for patients and respond to emergencies in the right way. The more we do the more our customers can do for others. And together we make a world of difference. Wed love your help. And well support you all the way. Remote Work : No Employment Type : Full-time Key Skills Internal Audit,Accomodation,Facilities Management,Jpa,Government,Architecture Experience: years Vacancy: 1

Hartlepool / Hybrid based - Experience Required. Processing and Telephony work Working within the busy area of the Revenues & Benefits department you will be involved in processing of all Housing / Council tax changes following the procedures given and working to KPIs with excellent accuracy at all times. Main Responsibilities • To deal directly with customers of the service via letter email and telephone to ensure delivery against the service contractual requirements affording excellent customer service at all times., • Meet the standards or deadlines required whilst performing all duties with Minimum support, • Complete high levels of workload consistently in line the Right Time Indicator The Right Benefit Indicator and Subsidy regulations, • Coaching and mentoring junior staff/Colleagues, • Shares best practice with colleagues and lead update sessions to wider team, • Keeps own knowledge up to date through use of publications briefing notes and bulletins as well as attend external training session to improve wider teams skills, • Maintain a constructive and positive attitude within the Business Centre taking on additional duties as and when required and contribute ideas to assist improvements, • Regularly exceeds minimum contractual standards for productivity/accuracy Qualifications : Skills Required Experience of using Northgate / Academy / IBS (Civica) Systems Proven problem solving skills Good customer service and communication skills Working knowledge of Housing Benefits / Council Tax Delivers under pressure with a flexible approach to work IT competent Self-motivated Skill development and progression Skills:- NECSWS are committed to developing and expanding the skill and knowledge sets of all of our colleagues. We aim to cross skill in at least one additional service within our processing centre. For example as a Revenues and Benefits Assessor you may look to undertake additional training in one or more of our Central Government services i.e. Blue Badge Improvement Service Local Welfare Provision Heavy Goods Vehicle Levy Scheme or London Councils Appeals Service. Progression:- NECSWS actively seeks to progress our colleagues internally. The vast majority of our current management team have progressed to their current roles having come to NECSWS as Revenues and Benefits Officers. Career progressions within our Revenue and benefits processing department:- Revenues and Benefits officer > Revenues and Benefits Senior > Revenues and Benefits Service Manager> Senior Operational Management Roles> Additional Information : We are proud of the benefits we offer employees of NEC Software Solutions • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/ sell, • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A fantastic selection of flexible benefits to suit your individual needs, • We are an employer who cares we have a invaluable employee assistance programme which can help in every area of your life Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: Were NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad our software is helping to dispatch ambulances support families keep trains on the move locate missing people and even test the hearing of newborn babies. Working with us youll be helping our 3000 employees push the boundaries of whats possible and support amazing public services. We work with governments hospitals police forces housing providers local authorities and more. We help them pay financial support faster speed up treatments for patients and respond to emergencies in the right way. The more we do the more our customers can do for others. And together we make a world of difference. Wed love your help. And well support you all the way. Remote Work : Yes Employment Type : Full-time Key Skills Sales Experience,Microsoft Office,Customer Service,Communication skills,Microsoft Outlook,Microsoft Word,Business Management,Benefits Administration,Microsoft Excel,Insurance Sales,Customer relationship management,Human Resources Experience: years Vacancy: 1

As Assistant Manager youllbe at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door you lead by example making sure our Customers and teams have a great time. Qualifications : What youll do as an Assistant Manager... • Support the General Manager in the day to day running of the business and leading the business in their absence., • Bring our brand to life by leading the team in delivering amazing experiences for our customers., • Act as a role model for the team and support with training and development., • Youll be passionate about delivering amazing experiences for customers., • Youll be great with people and as a result have great communication and leadership skills making sure you get the best out of people., • An ability to think on your feet and adapt to whatever challenges arise during a busy shift., • A keen eye for every small detail and a desire to uphold high standards in all that you do. Additional Information : Were all about rewarding our teams hard work thats why Youll receive a competitive salary pension contribution as well as: • The chance to further your career across our well-known brands as one of the industrys top apprenticeship providers we can provide training and development at each level of your career., • Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount., • Free employee assistance program mental health well-being financial and legal support because you matter!, • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels so you can enjoy a weekend away without breaking the bank., • Refer a friend who do you know who could be interested in a new role When they are placed you could earn up to 1500 for referring them!, • Wagestream access your wage before payday for when life happens., • Retail discounts Receive up to 30% off at Superdrug exclusive discounts with Three Mobile along with many more, • #LI-CW1 Remote Work : No Employment Type : Full-time Key Skills Restaurant Experience,Fashion Retail,Hospitality Experience,Assistant Manager Experience,Basic Math,Management Experience,Math,Business Management,Leadership Experience,Supervising Experience,Restaurant Management,Retail Management Experience: years Vacancy: 1

14.95 - 15.45 per hour Part Time 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were reliable organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl youll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor youll keep our store running like clockwork thriving in a fast-paced and challenging environment. Youll also reap the rewards of your hard work enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return well give you a competitive hourly pay rate based on equal opportunity and pay structures plus an extra 2.00 per hour for work during bank holidays and 3.50 per hour for night shifts as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too so therell be plenty of ways for you to progress. With the right training well help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team learning from our Leadership and Company Principles, • Swiftly solve problems and delegate tasks, • Create an environment where your colleagues can succeed alongside you, • Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager, • Handle freshness cash processes inventory and stock management to make sure shifts run smoothly, • Give our customers the very best experience every time they visit your store, • Experience leading a team to achieve targets in a bustling fast-paced environment, • The ability to effectively delegate tasks and motivate your team, • Patience and a friendly manner with the ability to keep calm in any situation, • Passion to thrive as a key part of the Store Team, • A proactive and encouraging approach to help your colleagues develop themselves and store operations, • 30-35 days holiday (pro rata), • 10% in-store discount, • Enhanced family leave, • Pension scheme, • Long service awards Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company a satisfactory Disclosure and Barring Service check. Required Experience: Manager Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Employment Type : Part-Time Experience: years Vacancy: 1 Hourly Salary Salary: 14 - 15

36000 - 44500 per annum 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were resilient confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl youll be cool calm and collected getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues youll play a huge part in creating a place where you and your whole team can do your best work. Youll also enjoy great responsibility while the Store Manager is absent taking ownership of the store and leading by example to support your colleagues. In return well give you a competitive salary based on equal opportunity and pay structures as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too so therell be plenty of ways for you to progress. With the right training well help you thrive in your role and champion you to succeed in your career here. • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team learning from our Company Values, • Diligently check and work deliveries managing the till area and monitoring KPIs, • Be a friendly face for every customer offering excellent service and helping with all customer queries, • Competently comply with Health and Safety laws standards and guidelines, • Experience leading and developing a team in a challenging fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • The ability to monitor manage and improve KPIs, • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company a satisfactory Disclosure and Barring Service check. Required Experience: Manager Key Skills Aviation Safety,Field Marketing,Filing,Avionics,Back Office Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 36000 - 44500

About the Role We are seeking a highly skilled and motivated Senior Operations Manager to lead our entitlement services division. This role will be responsible for overseeing multiple Operations Managers across a number of service areas that deliver vital entitlement services to the public on behalf of both local and central government organisations. The postholder will play a pivotal role in ensuring exceptional service delivery driving operational excellence maintaining compliance and fostering a culture where employees feel valued supported and inspired to deliver their best work. Key Responsibilities • Leadership & People Management, • Provide strong leadership to Operations Managers setting clear expectations and holding accountability for performance and service delivery., • Build a high-performing motivated workforce by creating a positive supportive and inclusive team culture., • Ensure high levels of staff engagement retention and productivity across all divisions., • Operational Oversight, • Oversee day-to-day delivery of entitlement services ensuring high utilisation of resources and consistent achievement of service level agreements (SLAs)., • Monitor and drive operational efficiency process improvement and standardisation across service lines., • Anticipate operational challenges and develop proactive solutions to mitigate risks. Client & Stakeholder Management * Act as a senior point of contact for client organisations building trusted relationships with local and central government partners. * Ensure client requirements are understood interpreted and consistently delivered to a high standard. * Provide clear communication and reporting to both internal stakeholders and external partners. * Quality & Compliance * Ensure strict adherence to compliance requirements contractual obligations and regulatory frameworks. * Drive continuous improvement in service quality through monitoring audits and corrective action plans. * Maintain a culture of accountability and transparency embedding quality as a core value. * Strategic Contribution * Contribute to the shaping of operational strategy in line with organisational goals. * Support transformation projects and new service implementations. * Provide insights and recommendations to senior leadership on performance trends and opportunities. Key Skills & Experience * Proven experience in a senior operational leadership role ideally within government services public sector contracts or similar regulated environments. * Strong track record of managing managers and large diverse teams. * Demonstrable experience in client relationship management particularly with government or public sector partners. * In-depth understanding of quality management compliance frameworks and operational performance metrics. * Excellent communication negotiation and influencing skills. * Strong problem-solving and decision-making capability with a focus on outcomes. * A collaborative leadership style with the ability to inspire and engage teams. What We Offer * The opportunity to shape and lead services that directly impact communities and individuals. * A supportive values-driven workplace with a strong emphasis on staff wellbeing and professional development. * Competitive salary and benefits package. Additional Information : We are proud of the benefits we offer employees of NEC Software Solutions • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/ sell, • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A fantastic selection of flexible benefits to suit your individual needs, • We are an employer who cares we have a invaluable employee assistance programme which can help in every area of your life All offers are subject to satisfactory vetting references and occupational health checks. NEC Software Solutions is an equal opportunities employer welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Remote Work : No Employment Type : Full-time Key Skills Employee Evaluation,Continuous Improvement,FDA Regulations,Management Experience,Process Improvement,Profit & Loss,Operations Management,Project Management,Strategic Planning,Leadership Experience,P&L Management,Supervising Experience Experience: years Vacancy: 1

We are recruiting for a Project Manager to be based at Hartlepool Power station on a permanent basis. The Generation Services business team supports our client with regards their nuclear fleet in the UK. This is a key role within our Project Management Resource team which is spread across our UK network at all UK sites and stations. You will be part of a large client lead team at Hartlepool Power Station location and this role will support multiple projects within their UK wide project portfolio which may include existing generation, nuclear defueling, nuclear new build and/or nuclear decommissioning. Project Managers are accountable to the client PPM for successful delivery of all aspects of their assigned projects. The Project Manager sets the project execution strategy in agreement with the client PPM and uses a cross-functional project team to deliver the project safely in line with company policies and procedures, achieving established goals and objectives within the agreed baseline. The role will be based at Hartlepool Power Station and will require occasional business travel to other UK sites/stations. Flexible working arrangements between office and home may be possible, however the role will predominantly be based at the Power Station. In this role you will report to the Operations Manager, but be accountable for project delivery directly to the client. Everyone working in our team will have a proven track record of working within highly regulated environments with high safety standards and culture. Strong communication and organisational skills are a must with the ability to develop relationships and maintain effective networks and be results-focused tempered with a team-centred approach. Qualifications We need you to have a APMP formal project management qualification or equivalent and be well versed in modern project management techniques within complex, multi-functional organisations. This role requires HV Electrical experience. You will also have: A thorough understanding and knowledge of engineering, design, procurement, safety case, construction and installation/commissioning management and commercial contracting. An understanding of Safety Cases, including how they are developed and implemented, relevant Health and Safety and Environment legislation including CDM and the actions required to achieve compliance. An appreciation of quality and how quality is assured and controlled along with relevant experience of commercial, contractual, and financial project drivers. Demonstrable experience of managing projects throughout the full project lifecycle, ideally across a range of complex multi-discipline projects and environments, and management of an integrated project team including staff, agency and assigned functional support. Knowledge of estimating, cost control and planning, and commercial awareness including the preparation of business cases and sanction/ funding papers. Experience of working at Power Stations and Nuclear Licensed Sites would be a great advantage. The role will be site based. Counter Terrorist Checks will be required for successful candidate TPBN1_UKTJ