Hitchin
Information Technologies Limited (ITL) is a leading provider of comprehensive IT solutions, specialising in business and domestic software development, expert IT consultancy, and a wide range of IT services. Our offerings include custom software development, enterprise solutions, and IT infrastructure management. We excel in system integration, network management, and technical support to ensure optimised IT infrastructure for our clients. Additionally, our data processing, hosting, and related services help businesses manage data efficiently and securely, enabling strategic decision-making. We focus on advanced encryption techniques and regulatory compliance to protect sensitive information. Our commitment to innovation and excellence ensures tailored solutions that meet the unique needs of our diverse clientele. About the Role:
We are seeking a highly skilled and motivated IT Consultant to join our dynamic team. As part of the team, you will provide comprehensive IT solutions for business and domestic software development and a range of IT services for new and potential customers. You will assist with ongoing software and IT service projects, responsible for onboarding customers, ensuring smooth processing of procurement, monitoring and controlling process flows, and providing user support for Go Live project integrations. The ideal candidate will have a strong background in IT consulting, integration processes, and project management, particularly in software development, IT services, and data management. Key Responsibilities: - Project Management: Lead and manage the development of the innovative KYC, KYB, AML, and PEP compliance platform using Agile methodologies. - System Integration: Oversee integration processes, ensuring seamless data exchange and compliance with regulatory standards. - Customer Onboarding: Facilitate the onboarding process for new clients, ensuring smooth procurement and integration. - Data Security: Implement and manage advanced encryption techniques to protect sensitive information in compliance with GDPR. - Training and Support: Conduct training sessions and provide ongoing support to clients for Go Live integrations. This includes post live support for clients to ensure fully supported transitions. - Continuous Improvement: Develop and analyse key performance indicators, driving continuous improvements in the integration process. - Collaboration: Work closely with the development team based in Sri Lanka to ensure timely and effective project execution. - Stakeholder Management: Build and maintain strong relationships with stakeholders to ensure smooth operations and client satisfaction. Qualifications and Experience:
What you’ll need - Bachelor's degree in Computer Science, Information Technology, or a related field. - Programme and/or Project Management certification (MSP foundation, PMP/ Prince2) - Certification in Agile (e.g., APM, PMI-ACP, CSM, SAFe, Lean Six Sigma) (Desired) - Native in Sri Lankan and fluent in English Experience: - Proven experience in IT consulting with a focus on system integration and process management. - Experience with major clients and complex integrations. - Proficiency and proven experience in project management methodologies, particularly Agile. - Demonstrated ability to develop and analyse key performance indicators. Skills: - Excellent communication and interpersonal skills both in English and Sinhala language being able to speak in Tamil will be an added Advantage. - Strong analytical and problem-solving abilities. - Ability to conduct effective training sessions and provide clear guidance. - Proficiency in monitoring and controlling data processes and transmissions. - Proven experience balancing multiple priorities and dealing with ambiguity - Background in software development or IT - Excellent leadership and team management skills - Ability to quickly assimilate and effectively communicate complex technical concepts and relevant scientific and technical details
