Operations administrator jobs in HitchinCreate job alerts

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

Salary: £55,000 - £65,000 per annum Employment type: Permanent Hours per week: 37 Reporting into: Lead Salesforce Developer Department: IT Click here to read the and view our This role operates primarily on a remote working arrangement that could require monthly attendance at one of our UK sties for team meetings. Our remote working model arrangements are a non-contractual benefit which could change at any point during your employment, so for this reason an Arden work location is added to our employment contracts. Unfortunately we cannot sponsor skilled worker visas for this role. About Arden University: We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education, by leading the thoughtful integration of AI into teaching and learning and equipping our students to thrive in an AI-enabled world. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. About our Department: The Salesforce Developer sits within our Technology Department that is crucial to making sure our employees and students can work effectively, deliver projects, find the right solutions and ensure we develop the technology that will make the biggest difference. Our IT team is made up of around 65 employees with a vast range of skills from Software Development to IT Operations and Security. Our IT Department values employee development and we have lots of great examples of employee progression and promotions within the team. About the Opportunity: As an experienced Salesforce Developer within Arden University’s Technology team, you’ll play a key role in designing, developing and maintaining solutions across our Salesforce platform, helping us deliver technology that creates value for our students, colleagues and wider University. You’ll work across Salesforce Service Cloud and Sales Cloud, designing and building solutions using Apex, Lightning Web Components and declarative automation. You’ll also develop and support integrations, contribute to technical solution design and take ownership of assigned development work, ensuring solutions are delivered to a high standard and in line with agreed development practices. Alongside development, you’ll contribute to BAU support, technical investigations, releases and continuous improvement, helping to maintain and enhance the Salesforce platform as our needs evolve. You’ll work closely with Functional Consultants, Business Analysts, Administrators and the Lead Salesforce Developer to understand requirements and deliver effective technical solutions. This is a hands-on development role where you’ll have the opportunity to work independently on complex development tasks, while also sharing your knowledge and supporting the development of less experienced members of the team. It’s an exciting opportunity to make a direct contribution to the continued development of Salesforce at Arden University and the services it provides to our students and colleagues. About You: If you're passionate about Salesforce development, thrive on solving complex technical challenges, and want to lead the delivery of enterprise-scale solutions in a collaborative and purpose-driven environment, we'd love to hear from you Essential requirements: Salesforce Platform Developer I and Platform Developer II certifications. Salesforce Platform Administrator or Platform App Builder certification. 5+ years’ professional experience in Salesforce development, including designing, developing and maintaining Salesforce solutions. Strong experience developing with Apex, including classes, triggers, asynchronous processing and unit testing. Strong experience developing Lightning Web Components (LWC). Strong knowledge of SOQL and SOSL, including query optimisation. Strong experience with Salesforce Flow and declarative automation, with sound judgement about when to use configuration versus custom code. Strong understanding of the Salesforce data model, object relationships, security and sharing model. Experience developing and supporting integrations between Salesforce and third-party systems, including REST/SOAP APIs and common integration patterns. Experience using Git and version control, including branching and pull request workflows, and working with Salesforce DX. Experience with CI/CD and Salesforce deployment pipelines, using tools such as Bitbucket, Copado, Gearset or similar. Experience managing Salesforce releases and deployments between environments. Experience conducting and responding to code reviews, working to agreed development standards and quality practices. Experience working within an Agile delivery environment, including sprint planning, backlog refinement and effort estimation. Experience resolving BAU incidents and complex technical issues, including systematic troubleshooting, debugging and technical investigation. Strong understanding of Salesforce architecture across data, security, automation and integration layers, including bulkification, governor limits and common design patterns. Understanding of release management, version control and deployment processes. Understanding of data governance, GDPR and information security best practice. Ability to translate business requirements into scalable technical solutions and communicate effectively with both technical and non-technical stakeholders. Desirable requirements: Experience working within the Higher Education sector. Experience working with large datasets and data migration. Knowledge and practical experience of JavaScript, HTML and CSS. Experience working with middleware or third-party integration platforms. Experience mentoring, coaching or supporting junior developers. Knowledge and experience of Salesforce Service Cloud and Sales Cloud. Salesforce Sales Cloud Consultant or Service Cloud Consultant certification. Salesforce Agentforce Specialist certification. Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: 30 days holiday + bank holidays on-top, and even a Christmas closure! A generous Aviva pension plan, company contributions starting from 7% BUPA Cash Plan Private Medical Insurance coverage (applies to certain job roles) Access to Perkbox benefits Study any Arden course for free, with a discount for all family and friends Plus, other _ Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you. There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. Closing Date: 13th October We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access. Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to _ here. As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Breakfast Chef and Kitchen Administrator Location: Stevenage, Hertfordshire Salary: £34,000 + Tronc - Daytime Hours Platinum Recruitment is delighted to be working in partnership with beautiful Hotel and Restaurant to recruit an Breakfast Chef and Kitchen Administrator to join their award-winning food-led operation. This is a fantastic opportunity for a chef looking to move away from the traditional long hours of a kitchen and into a more structured, daytime-focused role. What's in it for you? £34,000 salary + Tronc Daytime hours Excellent work-life balance Career development opportunitiesAbout the Role As Breakfast Chef and Kitchen Administrator, you will take responsibility for the smooth running and organisation of the kitchen during the day. You will oversee breakfast service, ensuring the kitchen delivers consistently high standards before taking responsibility for the administration and organisation of the kitchen operation. The role will include managing kitchen paperwork, ordering and stock control, maintaining food safety and HACCP records, managing rotas and supporting the Head Chef with the organisation and administration of the wider kitchen. The Ideal Candidate We are looking for an organised and reliable kitchen professional with strong attention to detail and a good understanding of kitchen operations. You'll be confident running a breakfast service, managing kitchen administration and maintaining high standards around food safety, stock and organisation. Most importantly, you'll be someone who enjoys taking responsibility, is comfortable working independently and wants to develop their career while enjoying a much better work-life balance. If you're looking for a daytime kitchen management role with a quality food-led business, we'd love to hear from you. Consultant: Jason Reed Job Number: 49024 / INDCHEFS Job Title: Breakfast Chef and Kitchen Administrator Location: Stevenage, Hertfordshire Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across supply chain, production, warehouse & transport operations. Assistant Logistics Administrator £28,000 + Bonus + Free parking + Pension + Benefits + EAP Stevenage – Hybrid role [3/2 split] Client Summary: Our client is a fast-growing, design-led furniture brand. Working at the centre of a small, dynamic team including the founders, you will be joining them at the start of a period of expansion in the UK following huge success abroad. Summary: We're looking for a reliable and detail-oriented Assistant Administrator to support the Operations team. This is a straightforward administrative role focused on managing shipment information and updating records. The work is largely repetitive in nature and involves following established processes. Full training will be provided, making this an excellent opportunity for someone with strong attention to detail and good administrative skills. Key Responsibilities • Generate shipping labels for orders. • Obtain and record tracking information. • Update delivery dates in company spreadsheets. • Monitor shipments and confirm deliveries have been completed. • Maintain accurate records and ensure data is up to date. • Escalate any delivery issues to the relevant team member. • Support the Head of Operations with general logistics administration. Experience needed? • Good attention to detail. • Comfortable working with spreadsheets and data entry. • Organised and methodical approach to work. • Reliable and able to follow processes accurately. • Basic Microsoft Excel skills. • Positive attitude and willingness to learn. Package: • Salary £28,000 per annum. • Hybrid working arrangement of 3 days in the office and 2 days from home. • Full training provided. • Supportive team environment. • Immediate start available. No previous logistics experience is required but is desirable. We are happy to train the right person with strong administrative skills and a keen eye for detail. Benefits: • Competitive salary • Free onsite parking • Bonus Schemes • Pension Scheme • Annual leave entitlement + bank holidays, tailored to support work-life balance • Employee Assistance Program (EAP) Wellbeing support • Exclusive employee discounts across a wide range of well-known retailers and brands A fabulous opportunity awaits – we look forward to your application

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Are you a technical web expert who marries digital strategy with flawless execution? We are seeking a highly skilled Website Manager to oversee, optimize, and scale our global digital footprint across an international portfolio of websites. In this role, you will be the ultimate gatekeeper and strategist for our international web ecosystem (powered by WordPress). You will sit at the intersection of marketing, technology, and regional operations - ensuring our web presence is secure, compliant, lightning-fast, and highly optimized for conversions across multiple countries and languages. This is a fully remote position, to be based in the UK. It is a full time role, working 5 days per week, Monday to Friday. Building web development strategy and functional for international and local customers, including onboarding web development and engineering teams. Coordinating with regional teams to ensure local sites are culturally relevant and reflect the markets of the in-country teams. Managing site speed, mobile responsiveness, XML sitemaps, and crawl errors to ensure the site ranks high on search engines. Conducting keyword research and working with content teams to ensure the website is optimized for competitive search terms. Ensuring that every local instance of the site adheres to the core brand guidelines and messaging. Managing the architecture that connects the International site to local subsidiaries, ensuring updates sync across the entire ecosystem. Analyzing how users navigate the site and removing "friction points" that cause potential leads to drop off. Serving as the "Super Admin" for the WordPress CMS, managing user permissions and plugin/theme updates. Acting as the gatekeeper for all new site content to ensure it is formatted correctly, tagged for SEO, and tracking-enabled. Proactively identifying broken links, 404 errors, and display issues across different browsers and devices. Creating monthly dashboards for leadership that track traffic, lead sources, and "assisted conversions" (how the web influenced sales). Ensuring the website "talks" correctly to the CRM (e.g., HubSpot, Salesforce) so that no leads are lost in the transfer. Working with Lyra Tech and Compliance to ensure SSL certificates are active and the site is protected against DDoS attacks or hacking. Ensuring all sites remain compliant with evolving global laws such as GDPR, CCPA, and Cookie Consent regulations. Maintaining WCAG compliance so the site is usable for people with disabilities, reducing legal liability. 6+ years of experience managing complex, multi-regional or multi-lingual websites (B2B or global B2C enterprise experience preferred). Deep, hands-on experience as a WordPress Administrator (understanding plugin ecosystems, multisite architecture, and user governance). Proven experience in implementing SEO/GEO tools. Strong understanding of web-to-CRM integrations (specifically Salesforce). Strong grasp of front-end fundamentals (HTML, CSS) and how they impact site speed, Core Web Vitals, and responsive design. Solid working knowledge of global data privacy laws (GDPR/CCPA) and web accessibility standards (WCAG). Exceptional communication skills with a proven ability to collaborate with multiple stakeholders. Data-driven approach to troubleshooting, user behavior analysis, and executive reporting. A meticulous eye for QA, formatting, and technical errors. ● 28 days annual leave, plus bank holidays ● Private medical insurance ● Discretionary bonus scheme ● Group life assurance - up to 10x annual salary ● Critical health insurance - 2x Annual salary lump sum paid out, in accordance with illness. ● Access to 24/7 Employee Assistance Programme "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information . This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact . For more information about how we use and retain your information, please see our ." The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for an experienced Executive Assistant to work closely with the founder of a successful and growing business. This is not a traditional EA role focused purely on diary management and basic administration. The right person will become closely involved in the day-to-day running of the business, learn how everything works, take ownership of operational responsibilities and, over time, develop into an Operations Manager. The immediate objective is to take a significant amount of operational work away from the founder so they can spend more time on clients, business development and strategic growth. Over the first 4–6 months, you will work closely with the founder to understand the business, take over recurring responsibilities, document processes and identify areas where the business can operate more efficiently. As your knowledge and responsibility increases, the role will develop towards managing processes, people and day-to-day operations. • Manage the founder's inbox and day-to-day correspondence, • Handle routine client communications and follow-ups, • Manage calendars, meetings and appointments, • Prepare information and documentation ahead of meetings, • Keep track of outstanding actions and make sure nothing falls through the cracks, • Follow up with clients, suppliers and team members as required, • Take ownership of recurring administrative responsibilities, • Keep business administration organised and up to date, • Monitor outstanding tasks, deadlines and commitments, • Ensure documents are prepared, sent and filed correctly, • Maintain internal records and systems, • Coordinate information between the founder, clients and contractors, • Identify administrative bottlenecks and deal with them before they become problems, • Establish and maintain simple, effective processes As you become familiar with the business, you will gradually take on greater operational responsibility, including: • Documenting existing processes and creating SOPs, • Reviewing how work is currently being completed and identifying improvements, • Managing recurring operational tasks without founder involvement, • Coordinating contractors and team members, • Monitoring deadlines and deliverables, • Helping manage workloads and priorities, • Maintaining accountability across the team, • Identifying issues and bringing solutions rather than simply reporting problems, • Taking responsibility for keeping the business running smoothly day to day The long-term intention is for this position to develop into an Operations Manager role. The successful candidate will gradually move from completing tasks personally to managing the systems and people responsible for completing them. This may include: • Managing day-to-day operations, • Overseeing contractors and team members, • Implementing and improving SOPs, • Managing workflows and internal systems, • Monitoring performance and deadlines, • Supporting recruitment and onboarding, • Identifying operational inefficiencies, • Taking responsibility for projects from start to finish, • Becoming the main operational point of contact for the founder We are looking for an experienced EA or senior administrative professional who wants more responsibility than a traditional assistant position provides. You should have: • Previous experience as an Executive Assistant, Senior Administrator, Operations Assistant or similar, • Experience supporting a business owner, executive or senior leader, • Excellent written and spoken English, • Strong organisational and time-management skills, • Excellent attention to detail, • Confidence managing multiple priorities, • Strong communication skills, • Good judgement and discretion, • Experience working with a range of online business systems, • The ability to learn a business quickly and understand how its different parts fit together Experience with operations, project management, process improvement or team coordination would be highly desirable. This role will suit someone who naturally takes ownership. We are not looking for someone who waits for a list of instructions each morning. You should be comfortable looking at what needs to be done, prioritising it and getting on with it. The ideal candidate will: • Be proactive rather than reactive, • Spot problems before they reach the founder, • Follow things through to completion, • Be comfortable chasing people when necessary, • Take responsibility rather than passing problems upwards, • Ask questions when needed, but also be capable of finding answers independently, • Be commercially aware and interested in how a business operates, • Be comfortable with change and increasing responsibility, • Have the confidence to make sensible recommendations, • Take pride in keeping things organised and under control A key test of suitability will be whether you can genuinely take work off the founder's plate, rather than creating another layer of management for them. Initially, you will spend significant time working alongside the founder and learning the business. The expectation is that you will progressively: Learn → Take Ownership → Improve → Manage You will first understand how the business works, then take over recurring responsibilities, document and improve the processes, and eventually begin managing those processes and the people involved in them. The aim is for the founder to become increasingly removed from day-to-day administration and operations as your responsibility grows. $1,800 - $2,300 a monthGCC-based marketing business | Gulf Standard Time working hours | Full-time (40 hours per week) Why Join Assist World? 100% REMOTE $50 birthday bonus $200 testimonial bonus NO TRACKER. NO PROBLEM We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Supply Chain Administrator Salary £28,000-£30,000 Full time - 40 hours per week Temp role - with possible to extend Location - Stevenage We are looking for an organized and detail-oriented Supply Chain Administrator to join our growing operations team. You will support the day-to-day flow of goods from suppliers to our customers. Your main tasks include tracking orders, updating inventory records, and helping resolve shipping issues. • Order Processing: Enter, track, and manage purchase orders and sales orders in the company system., • Inventory Control: Monitor stock levels and update inventory records accurately., • Supplier Communication: Liaise with vendors and suppliers to confirm delivery dates, order statuses, and pricing., • Logistics Support: Coordinate with shipping and warehouse teams to ensure smooth dispatch and receipt of goods., • Documentation: Maintain accurate shipping logs, invoices, and customs or compliance paperwork., • Problem Solving: Investigate and resolve delayed shipments, missing items, or billing discrepancies. #J-18808-Ljbffr

Looking for your next exciting career move? This is your chance to shine in a vibrant, fast-paced distribution company where no two days are the same. We’re on the hunt for a super-organised, people-loving Customer Service Administrator to join our buzzy open-plan office and become a true powerhouse behind our customer operations. You’ll be the essential link ensuring customer orders flow flawlessly, from sales team intake to operations, dispatch, and delivery. If you love keeping things running like a well-oiled machine, this one’s for you. • Build and maintain strong relationships with an established portfolio of business clients., • Manage shared inboxes and phone lines, responding to customer enquiries promptly and professionally., • Support Goods In processes and resolve product-related queries., • Process customer orders from start to finish ensuring accuracy at all times, • Monitor delivery schedules and liaise with suppliers to update, • Coordinate returns and credits with accuracy., • Assist with export compliance documentation alongside the Export Administrator., • Manage quarantine stock., • Act as first point of contact for all queries relating to open orders, • Expedite shipments to maintain operational flow., • A brilliant communicator who enjoys dealing with all kinds of people., • A genuine team player who loves pitching in., • Obsessed with getting things right first time., • Exceptionally organised with amazing time‑management skills., • Skilled with Excel and Word., • Strong with numbers and written communication., • Competitive £30,000 salary, • Company pension, • 22 days holiday plus Christmas shutdown, • Virtual Care GP service, • Access to onsite gym equipment, • A supportive, friendly team that values your contribution #J-18808-Ljbffr

Based in Stevenage £22-24ph via UMB 12 month Contract We are looking for a Technical Administrator to support a busy engineering and maintenance team. You'll be responsible for managing spare parts, maintaining SAP records, supporting stock control activities, and helping ensure essential equipment remains operational. • Manage and maintain spare parts inventory., • Create and update material master data in SAP., • Build and manage service and maintenance kits., • Monitor stock levels and carry out regular stock checks., • Order new parts and replenish inventory., • Work with engineers to determine stock requirements., • Produce reports and maintain accurate records., • Support the management of critical spare parts., • Create process documentation and support SAP-related activities., • Experience managing spares, stock, or inventory., • Working knowledge of SAP or a similar ERP system., • Experience maintaining material master data., • Strong organisational and administrative skills., • Good analytical and problem-solving abilities., • Ability to manage multiple tasks and priorities., • Knowledge of calibration or maintenance processes., • Experience within an engineering or manufacturing environment. This is a great opportunity for an organised administrator with SAP experience to join a technical team and play a key role in supporting engineering operations. #J-18808-Ljbffr

Location: Stevenage, Hertfordshire Salary: £34,000 + Tronc - Daytime Hours • £34,000 salary + Tronc, • Daytime hours, • Excellent work-life balance, • Career development opportunities As Breakfast Chef and Kitchen Administrator, you will take responsibility for the smooth running and organisation of the kitchen during the day. You will oversee breakfast service, ensuring the kitchen delivers consistently high standards before taking responsibility for the administration and organisation of the kitchen operation. The role will include managing kitchen paperwork, ordering and stock control, maintaining food safety and HACCP records, managing rotas and supporting the Head Chef with the organisation and administration of the wider kitchen. We are looking for an organised and reliable kitchen professional with strong attention to detail and a good understanding of kitchen operations. You'll be confident running a breakfast service, managing kitchen administration and maintaining high standards around food safety, stock and organisation. Most importantly, you'll be someone who enjoys taking responsibility, is comfortable working independently and wants to develop your career while enjoying a much better work-life balance. If you're looking for a daytime kitchen management role with a quality food-led business, we'd love to hear from you. Consultant: Jason Reed Job Number: 49024 / INDCHEFS Job Title: Breakfast Chef and Kitchen Administrator Location: Stevenage, Hertfordshire Platinum Recruitment is acting as an Employment Agency in relation to this vacancy #J-18808-Ljbffr

Our client, is a leading IT Managed Services provider, delivering an end-to-end IT service. Their support platform connects, manages and supports their clients so they can get on with running their business using the power of technology, delivering technical solutions that meet their commercial objectives. Successful candidates will take responsibility for the day-to-day running of the IT systems and networks, including backups, and for performing regular checks to ensure the smooth functioning of such systems. They will be working as a member of the systems admin team help to improve current services and deploy new technologies. Main duties and responsibilities • Administering, monitoring and supporting internal/external networks, servers, email, database and security systems., • Configuring and setting up new client IT environments., • Scheduling and performing system maintenance tasks., • Analysing systems and making recommendations to improve performance., • Troubleshooting problems, undertaking emergency maintenance and agreeing longer-term remedial actions., • Performing server backup and recovery operations and restarting systems following outages., • Liaising between users, outside suppliers, and other members of the technical team., • IT user administration., • Responding as soon as possible to day-to-day queries from customers that come in via phone, email or online chat., • Keeping customers updated with prog0ress if an issue cannot be resolved straight away., • Providing clear answers and explanations of technical problems to a non-technical audience., • Troubleshooting issues methodically and finding solutions using your own initiative., • Onsite visits to customers for issues that cannot be resolved remotely., • Setting up laptops and desktops for client-specific needs., • Involvement in technical implementation projects on customer sites., • Administering AD, Azure, 365 and other cloud services as well as experience with AD, SQL and IP networking. General requirements • Ensuring all responsibilities are met in accordance with company procedures., • Understanding the need for confidentiality when dealing with both internal and external information., • Flexibility to travel to client sites (UK only)., • Flexibility to work outside of or more than standard hours when necessary to achieve objectives required., • Sound knowledge of the company’s service offering specific to this role. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful. If you are interested in this vacancy or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below. If you are interested in this vacancy or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below. Job Title: Systems Administrator - 5412 Job Reference: 5412 Name Email Telephone * Attach your CV If you are human, leave this field blank. Start Rite Business CentreBroadland Business ParkPeachman Way. Norwich. NR7 0WF For Legal & Financial Recruitment, please visit: #J-18808-Ljbffr

Supply Chain Administrator Salary £28,000-£30,000 Full time - 40 hours per week Temp role - with possible to extend Location - Stevenage We are looking for an organized and detail-oriented Supply Chain Administrator to join our growing operations team. You will support the day-to-day flow of goods from suppliers to our customers. Your main tasks include tracking orders, updating inventory records, and helping resolve shipping issues. • Order Processing: Enter, track, and manage purchase orders and sales orders in the company system., • Inventory Control: Monitor stock levels and update inventory records accurately., • Supplier Communication: Liaise with vendors and suppliers to confirm delivery dates, order statuses, and pricing., • Logistics Support: Coordinate with shipping and warehouse teams to ensure smooth dispatch and receipt of goods., • Documentation: Maintain accurate shipping logs, invoices, and customs or compliance paperwork., • Problem Solving: Investigate and resolve delayed shipments, missing items, or billing discrepancies. #J-18808-Ljbffr

Job Advert in Stevenage is seeking a Supply Chain Administrator to join our growing operations team. This full-time role (40 hours per week) is a temporary position with the potential to extend, offering a salary of £28,000-£30,000. You will support day-to-day flow of goods from suppliers to customers, including tracking orders, updating inventory records, and helping resolve shipping issues to keep delivery schedules on track. #J-18808-Ljbffr

Osborne Appointments in Stevenage is seeking a Supply Chain Administrator to join our growing operations team. You will support the day-to-day flow of goods from suppliers to customers, handling order tracking and inventory updates with a focus on accuracy. Key duties include processing orders, coordinating with shipping and warehouse teams, and maintaining shipping logs and documentation while resolving any issues that arise in transit or billing. #J-18808-Ljbffr

Location: Baldock, Hertfordshire Salary: £26,000-28,000 per annum Job Type: Full-time, Permanent Hours: 40 hours per week, Monday to Friday Due to the rural location and limited public transport links, applicants must hold a valid driving licence and have access to their own transport. We are recruiting for an organised and detail-focused Purchasing & Production Coordinator to join an established and growing manufacturing business based near Baldock. This varied position supports both purchasing and production operations. You will process quotations and works orders, raise purchase orders, coordinate material requirements and ensure supplier deliveries arrive on time to keep production running smoothly. The successful candidate will be confident using computer-based systems, managing multiple priorities and communicating effectively with suppliers and internal departments. • Enter and process customer quotations and production works orders., • Maintain accurate job information within the company’s ERP/MRP system., • Raise purchase orders for materials, components and subcontracted services., • Order materials for current and upcoming production requirements., • Monitor outstanding purchase orders and expected delivery dates., • Liaise with suppliers and chase outstanding or delayed deliveries., • Communicate potential delays and material shortages to the relevant teams., • Ensure materials are available when required to support production schedules., • Check supplier order confirmations against purchase orders., • Update purchase orders following changes to quantities, prices or delivery dates., • Liaise closely with production, purchasing, estimating and management teams., • Maintain accurate purchasing, supplier and production records., • Monitor job progress and follow up on outstanding actions., • Provide general administrative support to the wider office and production teams. The successful candidate will ideally have: • Previous experience within administration, purchasing or production coordination., • Experience working within manufacturing, engineering or a similar technical environment., • Strong computer, systems and data-entry skills., • Excellent attention to detail and a high level of accuracy., • Strong organisational and time-management abilities., • The ability to manage several orders and priorities simultaneously., • Confidence communicating with suppliers and internal colleagues., • A proactive approach to resolving problems and following up on actions., • Strong written and verbal communication skills., • The ability to work independently and collaboratively as part of a team., • A valid driving licence and access to their own transport. Previous experience using an ERP or MRP system is desirable. Knowledge of MIE Trak would be particularly advantageous, although full training can be provided. Experience within metal fabrication, sheet metalwork, engineering or manufacturing would also be beneficial. • Permanent, full-time employment., • Monday-to-Friday working hours., • Company pension., • Free on-site parking., • Training on internal systems and processes., • Opportunity to develop your purchasing and production-planning experience., • A varied position within an established and growing business. If you are an organised and proactive administrator with experience supporting purchasing, production or manufacturing operations, we would be delighted to hear from you. #J-18808-Ljbffr

ASSOCIATE DIRECTOR - BUILDING CONSULTANCY • Division: Building Consultancy, • Direction: Director of BC, • Location: Office/Site/HomeLine, • Management: Yes, • Reports to: Director of BC, • Salary Banding: TBC JOB SUMMARY The Associate Director (Building Surveying) plays an operational and strategic role, assisting the Director (Building Surveying) in managing the Building Surveying team. The role supports the Director in securing new business commissions and maintaining a high level of service to our clients. This role plays a vital role in achieving agreed business targets, while generating new business opportunities and repeat commissions. ENTRY REQUIREMENTS • Education: Degree or Equivalent Experience in Building Surveying, • Professional: MRICS or equivalent., • Software/IT Tools: AutoCAD LT, JCT Contract Software, NBS, BCIS and MS Project, • Driving License: Yes Experience: It is essential that anyone entering this role has experience working as a senior building surveyor in the construction industry on projects from feasibility through to completion. Typically, we look for someone with 8-10 years of relevant experience who has previously managed/led a team of surveyors. They should have knowledge of the following Services: • Contract Administration / Project Management, • Project Monitoring, • Pre-Acquisition / Due-Diligence Building Surveys, • Dilapidations (Landlord) - preparing interim or lease-end schedules for service on a tenant and negotiating to settlement, • Dilapidations (Tenant) - defending/negotiating claims served by a landlord, • Dilapidations assessments – advice in regard to lease-end liability and defense/mitigation strategies, • License to alter services for landlord or tenant, • Schedules of condition, • Party Wall services, • Reinstatement Cost Assessments for insurance purposes, • Defect analysis / targeted surveys, • Planned maintenance schedules, • Measured surveysKnowledge of the following Regulations and Standards applicable to the Construction and Property Industry, with the ability to identify, assess and mitigate risks within complex situations:, • Building Regulations, • Building Safety Act (plus amendments), • Construction (Design and Management) Regulations 2015., • JCT Joint Contracts Tribunal Forms of Contract., • NEC - New Engineering Contract AdministrationDesirable Experience, Knowledge & Qualifications-MCIOB, MCABE, • MRICS Assessor Status, • Qualification in fire safety standards and fire risk assessments., • Qualification in fire door / fire compartmentation inspections, • RICS External Wall Systems qualification., • Institute of Party Wall Surveyors and / or Faculty of Party Wall Surveyors membership, • Familiarity with public policy, funding mechanismsROLE REQUIREMENTS, • To support the Director (Building Surveying) in developing and implementing the function's short and long-term strategies, ensuring alignment with the company's business objectives., • To oversee the commercial management of multiple projects, instructions and accounts, ensuring they are adequately and appropriately resourced, delivered on time, within scope, and to budget. This includes overseeing every stage of a project lifecycle from inception to the end of defects., • To feed into the allocated fee tracker monthly, ensuring all instructions have a fee agreement in place, all fees are correctly programmed and tracked accurately in line with the finance/invoicing process. The AD should ensure the allocated fee tracker is kept up to date in readiness for the Operations Team report, and to manage any actions, including chasing aged debt., • To review all submissions within relevant instructions, projects and accounts before they are sent to the client. And ensure all relevant commercial submissions are complete the day before the client submission (factoring in peer-review time)., • To review and oversee fee proposals for instructions when required., • To oversee and provide advisory service to clients on a range of building and property issues, including technical, financial, legal, environmental, regulatory and restoration matters., • To oversee and provide clients with timely advice in relation to legal, statutory and planning issues, including managing the planning and building regulations application process. Liaising with local planning bodies to ensure that projects meet safety, sustainability and preservation standards. Fulfilling the role of Contract Administrator and/or Employers Agent when required., • Carrying out pre-acquisition / technical due-diligence building and targeted building defect surveys to a consistently high standard across multiple instructions at any one time., • Overseeing on all technical reports/information in relation to commissions., • Delivering and leading on PPMs (Planned Preventive Maintenance) – examples - Fire Door / Compartmentation, Schedule of Condition, Dilapidations, RCA and Party Wall services to clients, • Providing clients advice on property alterations, improvements, extensions and rectification of defects of properties., • Providing clients advice and support (and monitoring) with unexpected damage (fire, flood) on property, including assessing the condition and any defects in the building. And when required (although rare), assisting with insurance claims or financial settlements., • To assist and oversee the design of any small-scale building works when architects are not required., • To work closely with other service divisions such as Cost Management, Project Management and Safety, Health and Environment to ensure that collaborative client projects are delivered on time with scope and to budget., • Attending conferences and networking events to support business growth, identifying and managing new business opportunities, and promoting the business through networking and strategic partnerships., • To ensure that documentation and files for all instructions are kept up to date by the team and organised and in line with ISO standards., • To lead, manage, motivate and guide a Building Surveying team following internal protocol, including carrying out ‘people practices' such as inductions, appraisals, and one2ones., • To promote and comply with internal procedures, including promoting company values and standards, and ensuring that the work environment reflects wider company strategy and initiatives., • The monitoring of internal resourcing and workload within the team, and ensuring that any gaps are notified to a Director. Support recruitment when required., • To attend regular meetings and wider management meetings to ensure that the operational and strategic objectives are delivered and met., • To maintain and establish knowledge on industry trends, regulations and best practices. Ensuring that you and team members attend CPD and training sessions. PERFORMANCE INDICATORS KEY SKILLS INDICATORS Organisational Skills and Time Management • Maintaining excellent client service whilst motivating and guiding a team of staff. Attending regular meetings and wider management meetings to ensure that the operational and strategic objectives are delivered and met. Commercial Awareness & Knowledge, • Overseeing the commercial management of multiple instructions, projects and accounts, ensuring they are adequately resourced, delivered within scope and on budget at every stage of the project cycle. Ensuring that clients are updated and their expectations are met/delivered, Accuracy, Technical Skills and Due Diligence, • A good technical competence across the full range of Building Consultancy service lines and the ability to analyse complex situations and provide effective solutions. Ensuring that work is delivered accurately in line with Quality Protocols and Standards. Effective Communication, • The ability to communicate effectively across all levels, but especially with clients, ensuring alignment and understanding. Applying and utilising communication tools effectively within the wider team and with clients. Team Work and Collaboration, • A strong ability to influence key stakeholders (internal and external) and communicate/negotiate effectively. Ensuring strong relationships and trust are built to foster a positive, cooperative work environment. Knowledge Development, • To maintain and establish knowledge on industry trends, regulations and best practice but at the same time identify and raise process improvements and challenge initiatives. People Management & Leadership, • The ability to lead, motivate and supervise a team, ensuring that knowledge and guidance are delivered effectively. Regularly reviewing workload and resourcing, ensuring allocation is done evenly. It is expected that this role will comply with internal ‘People Practices' such as One2Ones and Appraisals when required. MAC VALUES INDICATORS, • Collaboration ‘Stronger Together'. Ensuring that the team is working in alignment and expectations are aligned Actively seeking input and ideas from team members and valuing their perspectives, and reinforcing a culture of appreciation, celebrating success and hard work., • Client Focused ‘Listen to Clients. Learn. Make it Happen'. Demonstrating that you are continuously enhancing client experience. This could be delivering bespoke solutions tailored to our clients individual requirements and adapting quickly to support changes to projects., • Leadership ‘Be the Difference'. Inspiring trust and confidence in your team and clients through mentoring, guidance and excellent communication. This may be ensuring that you regularly hold team meetings ensuring that projects are on track and resourced., • Excellence ‘Think Solutions. Not Problems'. Striving to exceed client expectations with a consistent high-quality of work and service. This may be challenging yourself and team members to innovate and push themselves beyond comfort zones to produce excellent, accurate work, • Accountability ‘Do What's Right. Not What's Easy'. Always following through on commitments and tasks, whether set by your team or by clients. Ensuring that you are the main contact for clients and remain accountable. Encouraging staff to be speak openly about concerns or challenges in projects so everyone feels supported, and problems can be resolved. ROLE CHALLENGES The Associate Director role plays a vital role in delivering projects and in the success of building consultancy services/projects. The role ensures that the team's standards of work and quality are consistent and meet financial targets. The main challenge of this role is leading and managing a team to deliver results whilst also serving as the main point of contact for clients. Maintaining excellent client service whilst motivating and guiding a team of staff requires strong communication and organisational skills, as well as maintaining efficiency. ROLE AIMS • Ensure the financial success of projects/instructions with commissions being profitable and of high standard, • Leading a team which works productively and profitably, • To increase profit through business opportunities and win new or repeat commissions and in line with any individual targets given by your Director/Department.., • To assist the Director in managing fee income and reducing aged debt to an acceptable level., • To retain and develop employees., • To achieve agreed business targets for the respective team., • To ensure clients always receive excellent service and projects are completed to a high standard and within budget JBRP1_UKTJ

Purchasing & Production Coordinator Location: Baldock, Hertfordshire Salary: £26,000-28,000 per annum Job Type: Full-time, Permanent Hours: 40 hours per week, Monday to Friday Due to the rural location and limited public transport links, applicants must hold a valid driving licence and have access to their own transport. We are recruiting for an organised and detail-focused Purchasing & Production Coordinator to join an established and growing manufacturing business based near Baldock. This varied position supports both purchasing and production operations. You will process quotations and works orders, raise purchase orders, coordinate material requirements and ensure supplier deliveries arrive on time to keep production running smoothly. The successful candidate will be confident using computer-based systems, managing multiple priorities and communicating effectively with suppliers and internal departments. Key Responsibilities Enter and process customer quotations and production works orders. Maintain accurate job information within the company's ERP/MRP system. Raise purchase orders for materials, components and subcontracted services. Order materials for current and upcoming production requirements. Monitor outstanding purchase orders and expected delivery dates. Liaise with suppliers and chase outstanding or delayed deliveries. Communicate potential delays and material shortages to the relevant teams. Ensure materials are available when required to support production schedules. Check supplier order confirmations against purchase orders. Update purchase orders following changes to quantities, prices or delivery dates. Liaise closely with production, purchasing, estimating and management teams. Maintain accurate purchasing, supplier and production records. Monitor job progress and follow up on outstanding actions. Provide general administrative support to the wider office and production teams. Skills and Experience The successful candidate will ideally have: Previous experience within administration, purchasing or production coordination. Experience working within manufacturing, engineering or a similar technical environment. Strong computer, systems and data-entry skills. Excellent attention to detail and a high level of accuracy. Strong organisational and time-management abilities. The ability to manage several orders and priorities simultaneously. Confidence communicating with suppliers and internal colleagues. A proactive approach to resolving problems and following up on actions. Strong written and verbal communication skills. The ability to work independently and collaboratively as part of a team. A valid driving licence and access to their own transport. Previous experience using an ERP or MRP system is desirable. Knowledge of MIE Trak would be particularly advantageous, although full training can be provided. Experience within metal fabrication, sheet metalwork, engineering or manufacturing would also be beneficial. Benefits Permanent, full-time employment. Monday-to-Friday working hours. Company pension. Free on-site parking. Training on internal systems and processes. Opportunity to develop your purchasing and production-planning experience. A varied position within an established and growing business. If you are an organised and proactive administrator with experience supporting purchasing, production or manufacturing operations, we would be delighted to hear from you. Apply today with your CV to #INDLEI TPBN1_UKTJ