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Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Applicants should have substantial menswear experience, tailoring proficiency and the ability to explain complex techniques to students and staff.

Experience designing soft, modern tailoring rather than purely traditional or classic tailoring. This is an exciting opportunity for a fashion-forward, commercial and contemporary Designer who has a strong understanding of tailoring but brings a modern, relevant approach to the category. Identifying

The Royal College of Art seeks a Specialist Technical Instructor, Fashion to join the Fashion Atelier Workshops.You will work with the Lead Technical Instructor and Technical Coordinator to support teaching, learning and research within one of the world’s leading postgraduate art and design instit

A successful high street supplier based in London.Who is currently working with top brands at the forefront of young forward, high street fashion requires a commercially aware.Fabulous opportunity for an designer with previous soft separates mainly woven Womenswear Designer experience, working in.

Garment Technologist & Compliance Officer Location: Watford, Hertfordshire (WD24) Job Type: Full-time, Permanent Salary: £35,000–£40,000 depending on experience Reports to: Senior Production Manager About The Company They are a fast-growing licensed consumer-products business eveloping appa

Sign in to set job alerts for “Director Of Merchandise Planning” roles.Director Of Merchandise Planning Jobs in United States.Director, Buying & Allocation Outlet Handbags.Director of Integrated Retail Planning, Samsung Experience Stores.Senior Director, Merchandise Business Planning & Operation

Tagged Resources Ltd in the United Kingdom is seeking an Assistant Product Developer / Garment Technologist to join a growing streetwear brand.You will support technical aspects of product development, manage critical path, and liaise with overseas suppliers to keep samples, costs, and timelines on

Specialising in soft separates & small amount soft tailoring.

Travel Trade Recruitment in Hertfordshire is seeking a North America Travel Specialist to craft bespoke itineraries for USA and Canada, turning destination knowledge into memorable holidays for customers.Training and support are provided; the role focuses on delivering exceptional service, suggestin

Sewing machinist required to work within a small team of other machinists.Recruiting For aspecialist UK manufacturer and supplier of emergency evacuation equipment and training services, based in Northampton.Hours and days may be flexible for the r.

Lift Recruitment are working with a leading Manufacturer, based in NN14, and they are looking for an experienced sewing machinist to join their existing team.Day to day duties will include:.Hours of work/Pay rate/Additional benefits:.

Stratton Mills is an employment agency that provides Manufacturing Personnel across the UK.We have a great opportunity for Industrial Sewing Machinists.Successful candidates will be offered full-time shifts on a contract basis.Hit Apply below to send your application for consideration Ensure that yo

Seeking an Industrial Sewing Machinist for a manufacturing team.Responsibilities include reading drawings, sewing heavy fabrics, and quality control.Requires recent industrial sewing experience and ability to work with heavy fabrics.

Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.A 10% shift xdjnayx premium is available.You will be required to complete a practical test prior to starting this role.

Hours: MondayThursday, 7:00am5:00pm Contract: Temporary to Permanent Start: Immediate Recruiter: Quest Employment Corby About the Role You will join a growing, family-run manufacturer producing high-quality luxury tweed garments.This is a long-term opportunity within a skilled and supportive product

Contract: Permanent, Full-time.At CHANEL, fashion is not only our heritage- it’s our ongoing story.As a Tailor, you will be a guardian of the CHANEL silhouette and a creator of memorable experiences for every client.With a passion for craftsmanship and a deep understanding of style, you will bring

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.We are seeking a skilled Industrial Sewing Machinist to join our client's manufacturing team.The ideal candidate will have experience operating industrial sewing machines a

Industrial sewing machinist required for a full-time position in Birkenhead, with potential for a permanent role after probation.Experience with industrial flatbed sewing machines is essential.

Seeking an experienced Upholstery Sewing Machinist for a furniture manufacturing company.Responsibilities include sewing upholstery covers, working with various materials, and ensuring high-quality production on industrial machines.

Sewing Machinist – Somercotes, Alfreton.We are currently recruiting on behalf of a well-established and leading UK manufacturer known for producing high-quality, comfort-focused furniture.This is a fantastic opportunity to join a growing business at the heart of its production operations and build

Seeking a Garment Technologist & Compliance Officer for a full-time, permanent role in Watford, Hertfordshire, with a salary of £35,000-£40,000.

Seeking an experienced industrial sewing machinist for a 3-month contract in Hucknall, working on lockstitch machines for insulation jackets.

We are looking for an experienced tailor/seamstress specializing in womens garment alterations for a studio in central London.We work with luxury clothing, so great attention to detail and high-quality finishing are essential.Knowledge of Polish and/or English is required for communication.Intereste

Sewing Machinist / Industrial Sewing Operative.Location: Southend-on-Sea, Essex.Salary: Competitive + Benefits.Job Type: Full-Time, Permanent.Sewing Machinist Jobs in Southend | Industrial Sewing Operator | Manufacturing Jobs Essex.We are currently recruiting for a Sewing Machinist / Industrial Sewi

Garment Technologist Socks & Hosiery.Job Type: Permanent | Office-based.Valenti Recruitment is recruiting on behalf of an established business within the clothing and textiles industry for an experienced Garment Technologist.This opportunity is particularly suited to someone with a strong technical

Garment Technologist & Compliance Officer.They are a fast-growing licensed consumer-products business eveloping apparel, drinkware, gifting and lifestyle products for major UK and international retailers.

If you are an experienced garment technologist with a supplier background and knowledge of working across soft wovens, tailoring and jersey, working with UK retailers, then this opportunity could xohmjla be for you.

Seeking a Menswear Garment Technologist to ensure high-quality menswear product consistency in fit, quality, and construction from development to production.Responsibilities include leading fit sessions, communicating with suppliers, and managing critical paths.

Seeking a Garment Technologist for a women's fashion manufacturer in North London.The role involves managing garment development, leading fit sessions, and ensuring product quality and compliance from concept to production.

Sewing machinist needed for sofa and upholstery production, requiring quality checks, drawing interpretation, and material efficiency to maintain high standards.

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Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu