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Position : Technical Manager Reports to : Head of Operations Direct Reports : Food Technologists Absence Cover : Food Technologists Contract Type : Permanent, Full-Time Working Hours : 40 hours per week, Monday to Friday Location : Kent (site-based with regular attendance required) Role Purpose The Technical Manager will play a pivotal senior leadership role within a specialist food distribution and manufacturing environment. The position is responsible for ensuring that all products meet the highest standards of food safety, quality, legality, and integrity, in line with BRC Food Safety Standards, customer Codes of Practice (COPs), and relevant UK and international legislation. This role works closely with retail, independent, and foodservice customers, suppliers, and internal teams to ensure compliance, continuous improvement, and a strong food safety and quality culture across the business. Key Responsibilities Food Safety, Quality & Compliance • Maintain and continuously improve audit performance against BRC, organic standards, Sedex, and retailer Codes of Practice. • Lead food safety, food quality, and product integrity systems, including risk assessments, procedures, policies, and work instructions. • Manage and close out non-conformances, corrective actions, and preventative actions. • Ensure compliance with all relevant food safety legislation and emerging regulatory requirements. • Provide leadership on HACCP, food defence, and vulnerability assessment. Supplier & Raw Material Management • Approve suppliers and raw materials, including conducting supplier approval audits where required. • Ensure own-label producers and suppliers meet technical and retailer-specific requirements and remain audit-ready. • Arrange and conduct audits of non-BRC suppliers according to schedule. • Support suppliers in driving continuous improvement and best practice. Customer & Retailer Interface • Act as the primary technical contact for customers and retailers. • Manage web-based customer information and technical data systems. • Prepare for and lead customer, supplier, and third-party audits and site visits. • Support timely completion of retailer specifications, technical documentation, and artwork approvals during NPD processes. Leadership & Continuous Improvement • Lead site technical, QA, and compliance functions. • Develop and maintain the internal audit schedule and participate in audits. • Review internal systems for effectiveness and efficiency, driving continuous improvement initiatives. • Embed a strong right-first-time and food safety culture across operations. Cross-Functional Collaboration • Work closely with Production, NPD, Engineering, Commercial, and Supply Chain teams to ensure consistent delivery of safe, compliant, and high-quality products. • Provide technical insight, KPI reporting, trend analysis, and risk-based recommendations to support operational and strategic decisions. Travel • Undertake UK and international travel, including overnight stays, as required. • Some travel may be at short notice. Qualifications & Experience • Minimum 5 years’ experience in a similar Technical or Quality leadership role within food manufacturing or food distribution. • HND or Degree in Food Science or a related technical discipline. • Strong working knowledge of BRC Food Safety Standards. • Experience in quality management systems, auditing, and lead auditing. • Retailer-facing experience with a clear understanding of customer standards and expectations. • Full UK driving licence

You’ll analyse complex SKU-level data from multiple global markets, identify opportunities to improve category performance, and help clients influence retailer decisions in highly competitive airport retail environments. Category Development Analyst – Travel Retail. Shelftrak is transfor

Do you have experience as a Retail Travel Manager or Assistant Travel Manager within the Travel Industry? An excellent opportunity has arisen to join a well-established independent travel agency based in Hertfordshire. If you have previous experience as a successful travel manager, outstanding cust

This is a unique opportunity to manage high-energy retail environments onboard international cruise ships, representing globally recognised brands while travelling the world and accelerating your retail career. As a Retail Manager onboard a cruise ship, you will take ownership of day-to-day retail o

Exciting new opportunity in travel retail, supporting a fast-paced retail and food service business, where every day brings new opportunities to grow and make an impact!. Minimum 3 years’ experience in retail Marketing (travel retail experience is a bonus). Whatever role you deliver for Lagardère

Works with Retail Transformation to ensure merchandising vision is executed in the travel retail store/s. Work to build a commercial and balanced range of VF products that could resonate with the “Travel Retail consumer” delivering a fresh and premium “lifestyle proposition”. Work to build a

This full-time role involves executing digital initiatives, supporting retail events, and managing communications across diverse markets.

Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. Proven experience in luxury retail or a similar customer-facing role.

A leading cancer charity is seeking an Area Support Manager to lead retail operations across Greater London. The position requires travel across areas and offers a competitive salary and benefits package.

A retail experience agency is seeking an Account Executive to manage relationships and support client teams. The position includes opportunities for training and travel as needed, ensuring a dynamic work environment.

Relevant experience in retail and a love for beauty are highly desirable, along with numeracy skills and the ability to work as part of a team.

A leading UK wholesaler is seeking an experienced HR professional to support their teams in the North West region.You will influence and coach management, improve customer satisfaction, and ensure effective recruitment and induction processes.This role requires a strong HR management background in a

A leading spirits company in Greater London is seeking a Senior Revenue Growth Analyst to deliver high-quality revenue growth analytics and insights.This role involves collaboration with various teams across the organization to inform decision-making and strengthen RGM capabilities.Ideal candidates

Ideal candidates will possess strong analytical thinking, communication skills, and a keen interest in retail and aviation.

A leading marketing agency in the UK is seeking an Account Manager to join their EU Retail team.

A global travel retail company seeks a Marketing Manager to oversee the creation and implementation of marketing strategies for their stores in the UK. This role involves driving brand performance and managing partnerships within the travel retail landscape. The ideal candidate will have a Bachelor'

Lead, develop and motivate a high-performing Marketing Team in BU SMTR (Singapore, Malaysia, and Travel Retail) to new levels of energy, competencies and achievements. From strategy to execution, your team will deliver best-in-class owned, earned, shared and paid marketing to strengthen the LEGO® b

A forward-thinking technology firm in the East Midlands seeks a Retail IT Field Engineer to deliver cutting-edge solutions across the UK.

A global retail leader based in Greater London is looking for a merchandising expert to drive the APAC travel retail business. The role involves setting merchandising strategies, managing planning and buying, and ensuring a balanced range of products that resonate with the travel retail consumer.

A leading hair styling brand in the UK seeks a Trade Marketing Assistant Manager to support marketing campaigns and drive sales across premium retail channels. This role involves managing campaign execution, analyzing performance, and collaborating with key retail partners. Candidates must be based

A global toy manufacturing company seeks a highly skilled professional to lead channel development within the Travel Retail sector.

A growing retail consultancy is seeking an experienced Area Sales Manager. The successful candidate will have a proven track record in luxury retail, exceptional people management skills, and the ability to drive sales growth. Candidates should be self-motivated with a passion for developing teams a

Directly lead 1 Travel Retail Key Account Manager and to be supported by 1 Travel Retail Trade Marketer and 1 Operations support. Travel Retail is responsible for developing the LEGO brand positioning and actual foot print in major travel hubs across the world. Are you interested in unlocking the po

Retail Travel Consultant required to work in this upmarket travel agency in a very affluent area in Surrey (would consider part time). Knowledge of global travel destinations and travel industry practices. Based in a retail travel agency branch in Surrey.

A leading design consultancy is seeking a Design Lead for the Oral Smokeless category.This hybrid role involves creating and managing high-quality spatial and experiential designs, ensuring alignment with branding and consumer journeys.Ideal candidates should have over 6 years of relevant experience

A leading global spirits company in Greater London is seeking a Regional Sales Manager EMEA to manage and develop business with key travel retail customers across Europe. The ideal candidate will have solid experience in Regional Sales or account management, preferably in the Travel Retail sector. T

A leading premium spirits company is seeking an Account Manager to oversee key accounts across Europe.The role includes managing customer negotiations, executing sales strategies, and developing strong relationships with stakeholders.Candidates should have at least 3 years of experience in field sal

A leading IT services company in the United Kingdom seeks a dedicated IT Support Technician to travel to customer sites across the Hospitality and Retail sectors.

This role will be based within the UK and requires frequent travel across our UK Travel Retail market. Operate in a fast-paced, dynamic, entrepreneurial Travel Retail environment. Travel Retail West to appoint a Sales & Education Executive to manage day-to-day activities of Tom Ford Beauty & Le Labo

A leading retail recruitment agency seeks a Retail/Hospitality Manager for a major store in Greater London. Ideal candidates will have experience in a dynamic retail environment, possess strong commercial awareness, and excel in team leadership and customer focus.

One of the two divisions of the Lagardère group, Lagardère Travel Retail is a pioneering global leader in the travel retail industry and the only operator to have established a comprehensive and world-recognised leadership across multiple business activities. Cumulating more than 170 years of expe

The successful candidate will exhibit strong leadership and sales execution abilities, with approximately 80% of their time in the field, supporting retail operations at various UK and Ireland airports.