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  • Sales Administrator
    Sales Administrator
    hace 5 días
    £12.5–£13.5 por hora
    Jornada completa
    Slough

    Job Overview The position requires a person who is a highly organised and a detail-oriented Sales Administrator. The successful candidate will provide vital support to our sales department by managing administrative tasks, maintaining customer relationships, and ensuring the smooth operation of customer service and sales processes. Responsibilities • Manage and update customer information using CRM software to ensure data accuracy and integrity., • Prepare sales reports and presentations using Microsoft Excel., • Run complaints reports and ensure complaints are investigated and closed in a timely manner, • Assist with sales administration tasks, including sending samples., • Support the Sales laboratory by collecting samples for analysis from the production laboratory., • Coordinate communication between sales teams and clients, ensuring timely responses and follow-ups., • Maintain organised filing systems for sales documentation and correspondence., • Support the complaints handling and reporting process., • Provide excellent customer service by addressing client inquiries promptly and professionally and escalating where necessary. Skills • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook., • Build Experience with sage CRM software., • Must have strong organisational skills with the ability to manage multiple tasks efficiently., • Excellent communication skills in English, both written and verbal., • Good computer literacy with a solid understanding of IT systems and software applications., • Ability to prioritise tasks effectively through excellent time management skills., • Customer service experience with a professional approach to client interactions., • Organised with strong attention to detail and organisational skills to ensure accuracy in all duties. Job Type: Fixed term contract Contract length: 12 months

    Sin experiencia
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  • Kennel Assistant
    Kennel Assistant
    hace 5 días
    Jornada completa
    Windsor

    Please note, internally this vacancy is titled "Rehoming & Welfare Assistant (Dogs)" We are looking for a Rehoming & Welfare Assistant to join our beautiful Battersea centre in Old Windsor, providing the highest standards of animal husbandry, care, and enrichment to the dogs in our care. In this role, you will ensure our kennels meet high standards of cleanliness, provide dogs with the correct food, water, and enrichment, and support their behavioural and medical needs. You will keep accurate animal records and regularly review procedures to maintain excellent care for every dog at Battersea. The right candidate for this role will demonstrate: • Experience of looking after animals in a work or volunteer capacity, including physical ability to lift and move animals and other heavy objects., • Experience delivering high‑quality work with minimal supervision, managing a high workload, and adapting positively to change., • Proven ability to work collaboratively across teams and tailor communication to different audiences., • Clear and adaptable communicator with empathy and resilience when supporting people and animals in distress., • Flexible and able to prioritise multiple tasks effectively., • Experience maintaining good practice and using electronic databases, with strong IT literacy (including MS Office and relevant systems) supported by solid basic literacy and numeracy skills.

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  • Dog Intake Coordinator
    Dog Intake Coordinator
    hace 5 días
    Jornada parcial
    Windsor

    This opportunity is based at our Battersea Old Windsor centre, working every weekend plus one weekday. This pattern is ideal for someone who wants meaningful, regular work that still leaves space for study, family life, or other part-time commitments. As the first point of contact for people reaching out for support from Battersea, you will answer enquiries on our intake lines, offer clear guidance on our policies, and provide supportive, empathetic customer service. You will help schedule animals coming into our care, ensuring we have the information we need before they arrive, and welcome them on-site by settling them into kennels and recording key behavioural and medical details. You will also play an important role in operating our Lost Dogs line, helping reunite pets with their families both within and beyond Battersea. This opportunity is well suited to a compassionate individual with strong customer service skills, looking for a meaningful weekend-based role with purpose. The right candidate will demonstrate: • Proven history of delivering excellent customer service skills and demonstrable experience of dealing with customers in difficult circumstances., • Proven experience of working with dogs of different sizes and ages., • Proven experience of taking and communicating difficult decisions, using sound judgement and a diplomatic approach., • Experience in a fast-paced environment with the ability to prioritise effectively., • Ability to demonstrate understanding of communicating with vulnerable people on a regular basis and consideration for safeguarding protocols., • Proven experience of working constructively and collaboratively with colleagues from different teams as well as experience of working and communicating with multiple external stakeholders., • IT literate with good experience of MS Office and other relevant IT systems as appropriate for the role., • Ability and motivation to deliver high quality work with minimum supervision.

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