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Location: Hybrid between home and our Kettering office (2 office-based days per week) Reports to: Head of Partner Services Salary: £44,000 plus excellent benefits Closing Date: 12th February 2026 About the role: As our Customer (Partner) Services Manager, you will lead and manage a customer-facing team to ensure CMI provides high-quality service and excellent customer experiences. This involves managing workload, meeting service levels, resolving all enquiries/complaints, and driving continuous improvement in systems, processes and people. The role also requires leading, coaching and training the team through ongoing business change. Responsibilities: • Manage and coach team members through 1:1s, meetings and reviews to drive improvement., • Oversee daily workload and performance against standards and SLAs, using clear communication for expectations and goals., • Ensure excellent organisation for the team and self to manage tasks and deadlines efficiently., • Successfully and promptly resolve internal and escalated customer issues., • Identify, resolve, or escalate inefficiencies; implement documented process changes with the wider department., • Develop and implement customer service policies for consistent, quality service., • Provide support, resources, coaching, and training for process/system changes., • Lead by example, demonstrating adaptability and a positive attitude towards change and proactively address team resistance., • Monitor progress and celebrate milestones to maintain motivation and morale. About you: We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team. We actively invite applications from diverse cultures and experience. • We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of managers and leaders; ‘Practical’ with the ability to make quick and smart decisions; ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that we do., • Proven track record of delivering excellent customer service., • Experience in team leadership, effectively engaging and guiding a team, • Experience of working collaboratively with peers to drive service excellence and a unified, cross-functional approach to service delivery., • Passionate about problem-solving, continuous improvement, and making confident decisions., • Skilled in managing and supporting teams and customers through periods of change., • Excellent verbal and written communication skills., • Ability to thrive in a fast-paced, evolving environment while managing multiple priorities. Desirable: • Understanding and knowledge of the education sector and market, • Knowledge of (management and leadership) qualifications and apprenticeships., • Previous experience with Education Partners such as Universities, Colleges, Private Training Providers, Employers., • Experience of customer service tools such as Hiver, ZenDesk or similar systems. Why CMI: Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the fore-front of what we do. We know the importance of fresh ideas and encourage new perspectives. We are a not for profit, Sunday Times Best Company To Work for 2024, with a Platinum Accreditation with Investors in People. We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development. It doesn’t stop there. We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees: • Flexible working - our expectation is 2 days a week in the office.. We are not a traditional 9 to 5, we are flexible with what hours you work and when you work. Our offices in both London and Kettering provide comfortable collaboration spaces for team get-togethers, • 21 days’ holiday + 8 days’ Bank Holiday + 4.5 days allocated for CMI holiday over Christmas and New Year period - with annual leave days increasing with length of service and the opportunity to buy and sell holiday, • Wellbeing and mental health - in-house mental health first-aid trainers and BUPA Employee Assistance for 24 hour support, • Inclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+, Menopause, Age, Disability and SocioEconomic are open for anyone to join, • CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice, • Rewards and Recognition scheme - cash prizes awarded to employees throughout the year, • Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months About us: The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership. We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals’ career prospects, management capability and impact in the workplace. Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way. We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.

Are you passionate about safety, quality, and driving operational excellence? PMI Solar is looking for a skilled SHEQ and Support Services Manager to play a key role in shaping our safety culture, supporting compliance, and ensuring we consistently deliver exceptional service with zero harm. This is an exciting opportunity to bring our SHEQ expertise in‑house, replacing outsourced functions and providing dedicated support across training, certifications, CRM systems, fleet, and building management. If you’re driven, collaborative, and ready to influence real change, we’d love to hear from you. About the Role As our SHEQ and Support Services Manager, you’ll act as the primary source of day‑to‑day SHEQ advice while supporting wider business operations. You will work closely with leaders, site teams, and partners to embed a proactive safety culture and ensure compliance with legislation, ISO standards, customer expectations, and Calisen Group governance. You’ll also contribute to emergency planning, support continuous improvement, and help strengthen our risk management and operational processes. Key Responsibilities Drive a positive, proactive SHEQ culture across PMI Solar. Support implementation and governance of SHEQ standards, including audit, inspection, KPI reporting, CRM systems, and ISO requirements. Oversee risk assessment processes and develop SHEQ policies, manuals, RAMS, and controls for PV, battery, and associated technologies. Ensure training needs are identified, delivered, and accurately recorded. Work with Field and Operations teams to maintain robust and practical risk assessments and working documentation. Assist in developing a comprehensive business risk management framework (SHEQ, commercial, people, etc.). Support business services including fleet and property management. Lead incident response, investigations, reporting, and business continuity planning About You We’re looking for someone with strong SHEQ expertise, excellent communication skills, and the confidence to influence across all levels of the organisation. Essential Qualifications & Knowledge NEBOSH Certificate (IOSH membership) CDM training (Principal Designer/Contractor) Environmental qualification (IOSH/ISEP/IEMA) SHEQ audit qualification (BSI or similar) Strong understanding of SHEQ legislation, SSIP, CDM, operational controls, CRM/digital platforms Essential Experience Extensive experience in a HSE management role Experience working on construction‑related projects (including work at height) Experience supporting or leading SHEQ audits and inspections Experience in RAMS development, incident investigations, safety forums, training delivery, and supporting business change/technology projects Key Competencies Ability to interpret complex documentation and simplify into accessible business processes Strong presentation and communication skills Confident working on‑site, including at height Detail‑driven and data‑minded Proficient with Microsoft Office and common safety platforms (e.g., Safety Culture, Work Wallet) Calm under pressure, personable, adaptable, and solutions‑focused What We Offer Competitive Salary : £50,000–£54,000 per annum, with annual salary reviews. Birthday Off – celebrate your special day! Life Assurance – 4x salary protection for peace of mind. Enhanced Maternity & Paternity Leave . My Rewards Discount Platform – savings with hundreds of top retailers. 22 Days Holiday + 8 Bank Holidays (increasing with service). Company Sick Pay . Pension Plan – supporting your financial future. Electric Vehicle Salary Sacrifice Scheme . Medicash Benefits Programme – claim back on healthcare and access great discounts. 24/7 Employee Assistance Programme for mental wellbeing. Professional Growth Opportunities within a rapidly expanding market leader. Please note: All successful candidates must pass a criminal record check, provide us with 5 years’ work references, and prove their eligibility to work in the UK. Location: Market Harborough, LE16 9HWSalary: £50,000-£54,000

Company Description Title: General Manager Were Hiring: General Manager Amazon DSA6 Methley £40,000 Lead a high-profile Amazon contract serving 1,200 colleagues with a main restaurant, 3 floors of vending, and a varied hospitality offer. Manage a team of 22 across two shifts, working 5 days out of 7 (mainly MonFri). A brilliant opportunity for an ambitious, hands-on GM ready for their next challenge. ?? Interested? Get in touch or apply now. Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks' enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, thats why were looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, thats why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you! Job Description Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business Continually look to develop your team through mentoring, training, recognition, and empowerment Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance Qualifications Previous experience as a general manager in food & hospitality Background within a large food business i.e distribution, stadia. Have a contagious passion for food and customer service You draw satisfaction from managing, training, and supporting a team Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance Excellent delegation and influencing skills Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure Meticulous organisational abilities; high attention to detail Concise and effective verbal and written communication Ability to adapt to challenges and opportunities with a solution-oriented perspective Excellent strategic thinking and critical reasoning skills Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether thats an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you dont meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team memberto feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to set the standard and to be recognised for having the most inclusive culture in hospitality. TPBN1_UKCT

Approx. £29k per year / 4 days per week / Every other weekend off / Sociable shift times 7:30am - 5:30pm Are You Ready to Turn Up the Heat? At Oulton Manor in the heart of Oulton, Leeds were not just cooking mealswere crafting experiences. As our new Chef youll support our Chef Manager in delivering delicious, nutritious, and visually stunning dishes to our 77residents every single day. This isnt your average kitchen roleits your chance to innovate, inspire, and make a real impact. Whats On the Table? Creativity Unleashed: Have Input in designing menus, experiment with fresh seasonal produce, and cater to unique dietary needs with flair. Step up to the Plate: In the absence of the Chef Manager, keeping operations running as smooth as your signature sauces. Work-Life Balance: 40-hour weeks over 4 days , with every other weekend off to relax and recharge. Why Choose Us? Sociable hours that work for you, 4 days on, 3 off. Perks that matter: Big-brand discounts, a £250 refer-a-friend scheme, and Blue Light Card savings A chance to shine: Compete in our annual Chef of the Year competition and take your skills to the next level If youre a passionate leader with a flair for flavour, this is your chance to make your mark. Apply now, and lets create something extraordinary together! What do some of our current Chefs have to say? Check out our dedicated Catering page on our careers website to find out - a nchor.org.uk/careers/where-you-fit/care/care-home-chef-and-catering-jobs-anchor Please note all applicants must already hold the legal right to work in the UK Anchor a great place to work Anchor is Englands largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. Were not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. A rewarding environment From health and happiness to finance and your career, well give you all the support you need. Health & happiness Gym, fitness and wellbeing discounts Mental health support Flexible working options Finance Pension plan contribute between 4% and 8% and well match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities To see our full range of benefits, check out our dedicated rewards website Celebrating diversity, celebrating you Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes. TPBN1_UKCT

It is an exciting time to join Associated Wellbeing as we are an ever-growing company who is expanding its portfolio of residential homes for children, which in turn brings new and exciting opportunities for our workforce. Associated Wellbeing are in a privileged position to have our own multi-disci

Housing and Wellbeing Manager - 12 months Fixed Term ContractSalary £39,140 - £41,315Location Manchester - Pomona GardensTemporary, Full TimeReporting to the Head of Support Services, the Housing and Wellbeing Manager is responsible for operational delivery of support services, across multiple Loc

It is an exciting time to join Associated Wellbeing as we are an ever-growing company who is expanding its portfolio of residential homes for children, which in turn brings new and exciting opportunities for our workforce. Associated Wellbeing are in a privileged position to have our own multi-disci

Role Title:** UK Wellbeing Collective Account ManagerLocation: 100VE London - 1/2 days per week, and Kingston - 1/2 days per weekTHE WELLBEING COLLECTIVE:* Unilever has set out the bold ambition to be the world’s leading wellness organization. Our Wellbeing Collective (WBC) has bold ambiti

We are looking for a Health, Safety, & Wellbeing Manager to join our HS2 team in London. Supporting the Head of Health, Safety and Wellbeing for Area in the management of HSW for SCS activities, including the implementation of the H&S Management System (HSMS) to ensure compliance with OHSAS 18001:20

An established industry player is seeking a dedicated Health & Wellbeing Manager to join their supportive team in Kent. This is a fantastic opportunity to make a meaningful impact within a proactive occupational health team, fostering a culture of wellbeing and support. If you are passionate about h

Health, Safety, and Wellbeing Manager### Job IntroductionWe are currently recruiting for a Health, Safety, and Wellbeing Manager to join our HSW team here at SCS JV. About the role**Support the Head of Health, Safety and Wellbeing for Area in the management of HSW for SCS activities, including the i

Reporting to the HSW Assurance Manager, the HSW Audit Manager will develop audit objectives, plans, and scope and manage the implementation of the agreed HSW assurance plans, manage a team of professional HSW Internal Auditors, own the KPIs, monitor and report on performance for HSW assurance activi

Reporting to the HSW Assurance Manager, the HSW Audit Manager will develop audit objectives, plans, and scope and manage the implementation of the agreed HSW assurance plans, manage a team of professional HSW Internal Auditors, own the KPIs, monitor and report upon performance for HSW assurance acti

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. If you’re ready to share some Good Vibes in our Marketing department and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!. We’re growing our in‑house digital media team and

A financial wellbeing platform in Greater London is seeking a Data Science Manager to lead the Data Science and Decision Systems teams.

Salary ranges from GBP28,174 to GBP30,804 per annum, depending on skills and experience plus 34 days leave (rising to 39) and on call shift payment of GBP14.Home, a place where you belong.This is your chance to lead a service that helps older people live independently with peace of mind.

A healthcare provider in London is seeking an experienced Project Manager for a Health and Wellbeing initiative. The position is full-time with an emphasis on improving wellbeing across the organization.

Design, develop, and implement best practice wellbeing strategies. Maintain wellbeing education and awareness. Manage the mental/physical wellbeing budgets and relevant third-party contracts.

A prominent education provider in Southeast London seeks a dynamic Pastoral Manager to deliver exceptional pastoral care in a mainstream secondary school.

What you'll be doing as a Health, Safety & Wellbeing Audit & Risk Manager. Effectively lead the Health, Safety and Wellbeing culture of the team, as well as driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to in line with Health & Sa

A leading community service provider in Scarborough is seeking a Community Wellbeing Manager to lead a service that helps older people live independently. This is your chance to contribute to community wellbeing.

The role offers a competitive salary between £50,000 and £60,000, hybrid working arrangements, and numerous benefits including 25 days holiday, a wellbeing allowance, and promotion prospects. A leading recruitment agency is seeking an experienced Client Manager for their Loughton office.

A leading construction firm is seeking a Health, Safety, & Wellbeing Manager to join the HS2 team in London.

A leading housing association in the UK is looking for a Scheme Manager to oversee the management of buildings and residents.

A leading healthcare foundation in London seeks a Project Manager to oversee Project Night Owl, aiming to improve the wellbeing of night shift workers.

The Wellbeing Delivery Manager (WDM) will lead the delivery of a diverse programme of wellbeing services, helping us achieve our purpose, which is to deliver positive wellbeing support to our members, branches, volunteers and beneficiaries. Lead the delivery and continuous improvement of a designate

The main purpose of this role is to deliver Project Night Owl, which will have several project strands and focus on improving the experience and wellbeing of night shift workers in the Trust. Monitor participation, engagement, and outcomes of wellbeing activities, using data to inform programme impr

A leading mobility solutions provider in Greater London is seeking an experienced EHS Manager.

Beauty & Wellbeing Global Trends and Beauty Academy Assistant Manager. B&W Global Trends and Beauty Academy Assistant Manager. We are a key advocate of wellbeing and offer a variety of support for our people, including hubs, programmes and development opportunities.

Project Manager (Health and Wellbeing). The main purpose of this role is to deliver Project Night Owl, which will have several project strands and focus on improving the experience and wellbeing of night shift workers in the Trust. Monitor participation, engagement, and outcomes of wellbeing activit

Renfrewshire Council is looking to recruit an enthusiastic and skilled Early Learning.You will be part of a team assisting nursery officers in the delivery of early learning and childcare including supporting lunchtimes, working with individual/groups of children and the organisation of playrooms.It

Als Reception Supervisor fungeer je als Duty Manager bij het leiden van het receptieteam om onze leden te verwelkomen en een eersteklas ervaring te bieden.

Veterinary Receptionist - Rushden.If you enjoy working within a team, providing great customer service through in person and digital means, we have just the opportunity for you at our Rushden Vets4Pets practice.The skills required and learned for this receptionist position can provide an excellent f

Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

We're looking for a kind, compassionate and resilient Specialist Behaviour Support Workers to join our Birchall Wood Service in Hertfordshire.Annual leave increasing up to 30 days with length of service.Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card.Fu

Operations Manager - Sedgemoor. Sedgemoor Services (M5) - Operations Manager. As an Operations Manager you will also have direct Line Management accountability for a specific brands within Service Area.

Law Staff are working exclusively on an exciting opportunity for an experienced Legal Practice and Operations Manager to join a leading firm ranked by Legal 500 and Chambers & Partners. This is a senior, hands-on Legal Practice and Operations Manager role at the heart of the firm, overseeing day-to-

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Is operating effectively in a transport environment one of your strengths? Is coordinating drivers through your leadership team and ensuring you run a safe and eff

As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

You will be part of a team where care is not just provided, but lived, where every decision is centred around the wellbeing and potential of the young person. At our client, you’re more than just a staff member, you’ll be a role model, a trusted adult, and a vital part of a young person&

Offer emotional support and wellbeing interventions. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colle

You may have experience of the following: Manufacturing Operations Manager, Production Manager, Plant Operations Manager, Factory Manager, Manufacturing Manager, Production Operations Manager, Industrial Operations Manager, Assembly Operations Manager, etc. The Operations Manager is responsible for

At our client, you’re more than just a staff member, you’ll be a role model, a trusted adult, and a vital part of a young person’s journey towards independence, wellbeing, and their full potential. Must be able to speak and understand English to a good standard for effective commun

Bradford Theatres are offering an exciting opportunity for an experienced Operations Manager to provide strategic and operational leadership, ensuring the efficient day-to-day running of Front of House, Bars & Catering, Technical and Facilities functions. The Operations Manager requires excellen

Other roles you may have experience of could include Operations, Operational, Operations Manager, Operations Lead, Operations Officer, Operations and HR, Operations and HR Manager, Operations and HR Lead, Operations and HR Officer, Finance, HR. We have an exciting opportunity for a dynamic, hands-on

At our client, you’re more than just a staff member, you’ll be a role model, a trusted adult, and a vital part of a young person’s journey towards independence, wellbeing, and their full potential. Must be able to speak and understand English to a good standard for effective commun

As a Support Worker, you will help children and young people enjoy safe, engaging, and creative play and leisure activities that support their development and wellbeing.