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Income Maximisation OfficerAdecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for an experienced Income Maximisation Officer to join their Housing and Regeneration Directorate. This is an excellent opportunity for a housing finance professional with strong experience in income collection, arrears management and tenant support to contribute to a vital frontline service supporting vulnerable households in temporary accommodation. Contract Details:* Type: Temporary* Pay: £20.76 per hour (PAYE) / £27.07 per hour (Umbrella)* Location: Twickenham Civic Centre* Working Arrangements: Hybrid - office and home working (start of assignment is 2 weeks in the office every day for training/shadowing and then 3 days in the office and 2 days working from home)* Hours: 36 hours per week, Monday to Friday Role OverviewAs an Income Maximisation Officer, you will lead and manage a patch of temporary accommodation accounts, ensuring maximum income collection and minimising arrears across both current and former tenants. You will provide financial advice, support benefit claims, complete affordability assessments and take appropriate recovery action where required. Key Responsibilities • Manage a caseload of rent accounts to maximise income collection and minimise arrears* Proactively monitor accounts and agree repayment plans where necessary* Provide financial advice and guidance to tenants to support tenancy sustainment* Support tenants to maximise income by ensuring full benefit entitlement is claimed* Complete affordability assessments in line with the Homelessness Code of Guidance* Prepare and manage cases for legal action, including possession proceedings and court attendance* Liaise with partner agencies and internal departments to resolve complex cases* Support vulnerable households with sensitive and preventative interventions* Maintain accurate records and financial information in line with council procedures* Participate in duty rotas and customer service activity across both boroughs Top 3 Skills Required * Experience in income collection, managing a patch of rent accounts for both current and former tenants * Assisting tenants to maximise their income by ensuring they are claiming their full benefit entitlement and referring tenants who require specialist advice * Providing financial advice to tenants to ensure they can afford their charges Essential Experience and Skills • Experience of arrears management and debt collection within a housing or local authority environment* Strong understanding of welfare benefits and entitlement advice* Experience supporting vulnerable clients with complex financial needs* Ability to manage a varied caseload and prioritise effectively* Excellent communication, numeracy and IT skills* Calm, empathetic and professional approach when dealing with sensitive cases Apply Now:If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Housing Tenancy Officer Location: Hounslow, West London - Hybrid working (3 days office/visits, 2 days remote) Hourly rate £21.91 PAYE / £29.15 Umbrella per hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are seeking an experienced Housing & Tenancy Officer to join our team and act as the primary point of contact for residents across a patch of approximately 700-800 general needs properties. This is a fast-paced and varied role where you will be responsible for delivering high-quality tenancy management services and ensuring compliance with relevant legislation and organisational policies. Key Responsibilities • Manage a designated patch of general needs tenants, providing responsive and proactive tenancy support., • Oversee mutual exchanges and successions in line with current legislation., • Carry out tenancy audits across 20-30% of your stock annually., • Complete resettlement visits, 9-month tenancy checks, and other routine visits., • Monitor and support compliance with gas safety requirements., • Handle low-level antisocial behaviour (ASB) issues and support residents with more complex cases., • Work closely with the legal team on the collaborative management of legal cases., • You are an experienced Housing Officer who can confidently manage a diverse workload and "hit the ground running.", • You have a strong understanding of housing legislation, tenancy procedures, and best practice., • You are collaborative, resilient, and committed to delivering excellent resident-focused services., • Although training will be provided on internal housing systems and council processes, a solid foundation in tenancy management is essential. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco is proud to be recruiting for a Customer Insight Specialist (Housing Needs) to join a South-London local authority. This is a fantastic opportunity for someone passionate about service improvement, complaint resolution, and delivering positive outcomes for residents. You'll play a crucial role in enhancing how housing-related complaints are managed, investigated, and learned from-ultimately helping shape better services for the community. • Customer Insight Specialist (Housing Needs), • Public Sector - Local Authority, • Full Time - Monday to Friday, 36 hours per week, • Fixed Term Contract - 12 months, • Grade 12 - £42,060 to £43,680 per annum, • Lead and manage complaints handling across Housing Needs, ensuring high-quality, timely responses., • Conduct thorough investigations of complex and stage two complaints., • Coordinate multi-team responses, ensuring accuracy, clarity, and consistency., • Identify trends, root causes, and opportunities for service improvement., • Provide expert guidance to colleagues and managers on complaint handling and best practice., • Support the development and implementation of action plans following Ombudsman decisions., • Ensure accurate use of the complaints management system and contribute to ongoing process improvements., • Maintain strong working relationships with internal teams and external partners., • Experience handling complaints within local government, housing, customer service, or a similar environment., • Strong analytical skills and the ability to spot trends and drive improvements., • Excellent written communication skills, particularly in responding to complex issues., • A good understanding of housing needs services and relevant legislation (or the ability to learn quickly)., • The confidence to influence at all levels, constructively challenge, and deliver high-quality work under pressure., • A meaningful role that directly improves the experience of local residents., • Hybrid working-attend the office only for essential meetings., • Supportive team culture with opportunities to develop new skills., • Competitive salary and generous public-sector working conditions. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

• Location: Morden - Apollo House, • Salary: £33,581 per annum, • Hours: 36 hours per week -5 days out of 7 day on Rota. Working 2pm - 10pm, • Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025 You'll be working on a 7 day rota, working 5 days out of 7. The main focus of this role is to promote a first class, customer focused service and be providing local confidence to our Clarion residents fear of crime with an emphasis on community engagement. Your duties will include carrying out hotspot patrols with the aim of deterring anti-social behaviour. You will be observing, recording and reporting on voids, repairs, criminal damage and graffiti along with attending court as a professional witness on aspects of your work as and when required. Ideally you will have experience of working with people with challenging behaviour. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Closing Date:Tuesday 21st April 2026 at midnight. Candidates may be expected to work from a central office once per month. Applicants must be able to travel across the region as required. Applicants must hold a full valid manual UK driving licence as you will be provided with a company van for work use only. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is our guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Adecco is pleased to be recruiting a Customer Insight Officer (Stage Two) for a large local authority's Housing division. This is an exciting role for someone with strong analytical skills, excellent communication abilities, and a passion for improving customer experience through robust complaint handling. You will take ownership of escalated stage two complaints, investigate complex issues, and work closely with services to ensure fair resolutions and meaningful learning for future service improvements. • Customer Insight Officer (Stage Two) (Housing), • Public Sector - Local Authority, • Full Time - Monday to Friday, 36 hours per week, • Fixed Term Contract - 12 months, • Grade 9 - £42,060 to £43,680 per annum In this role, you will: • Investigate escalated stage two complaints thoroughly, ensuring all elements are fully explored and understood., • Lead on complex case management, coordinating multi-team responses and hosting case conferences where required., • Provide clear, well-written responses to residents, senior stakeholders, MPs, Councillors, and other enquirers., • Identify resident vulnerabilities and ensure these are reflected in assessments and outcomes., • Use the complaints management system accurately, ensuring consistent recording, tracking, and reporting., • Challenge the quality or scope of investigations when necessary to ensure fairness and accuracy., • Support the continuous improvement of complaints processes, templates, and reporting standards., • Provide coaching, advice, and insight to colleagues across housing services., • Build strong relationships with internal teams, external partners, and key stakeholders., • Feed back learning from complaints to inform service changes and prevent repeated issues., • Maintain excellent audit-ready records in line with data protection and organisational policy., • Previous complaint handling experience, ideally within housing, local authority, customer service, or transferable sectors., • Understanding of housing complaints processes, ombudsman codes, and relevant legislation., • Knowledge of best practice in complaints handling, customer care, and service improvement., • Excellent written communication - able to explain complex issues clearly and concisely., • Strong analytical skills to identify trends, patterns, and insights., • Sound judgement in sensitive and complex cases., • Ability to manage multiple priorities and maintain quality under pressure., • Confident influencing and constructive challenge when needed., • Strong customer-focused approach with empathy, fairness, and professionalism., • Ability to work collaboratively and build effective working relationships. Why Join? • A meaningful role where your work directly shapes better outcomes for residents., • Supportive, collaborative team culture within a respected local authority., • Hybrid working-flexibility to attend the office only when needed., • Opportunities to develop specialist skills in service insight, case handling, and housing complaints. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Are you passionate about delivering high-quality housing services that make a real difference in people's lives? Join our Local Authority client as a Housing Officer and be the face of their housing service in the community.\n\nHousing Officer - Housing / Tenancy Management\nPublic Sector - Local Authority \nFull Time - Monday to Friday, 36 hours per week\nTemporary Role - 3 months with likely extension\n£22.41 per hour PAYE / £29.72 per hour Umbrella\nHybrid Working - min. 3 days in office / visits, remainder at home\nIT equipment provided\nASAP start\n\nAbout the Role\n\nAs a Housing Officer, you'll be responsible for managing a defined patch of council properties, ensuring tenants and leaseholders receive excellent, customer-focused housing management services. You'll work closely with residents, internal teams, and external partners to improve satisfaction, tackle anti-social behaviour, and support sustainable tenancies.\n\nKey Responsibilities\n\nDeliver visible, responsive estate and tenancy management services\nInvestigate and resolve anti-social behaviour cases\nConduct tenancy, property, and estate inspections\nEnforce tenancy and lease agreements, including legal proceedings\nCollaborate with internal teams and external agencies to support vulnerable residents\nRespond to enquiries from councillors, MPs, and resident groups\nPromote community engagement and environmental improvements\n\nWhat We're Looking For\n\nStrong knowledge of housing and ASB legislation\nProven experience in social housing or a similar environment\nExcellent communication, problem-solving, and organisational skills\nAbility to work independently and collaboratively\nIT proficiency, including Microsoft Office and housing databases\nCommitment to equality, diversity, and resident empowerment\nFlexibility to attend meetings and make home visits outside normal hours\nUK Driving Licence and own vehicle is desirable but not essentialThese posts are subject to a Basic Level DBS Check. \n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Pertemps Network Group are delighted to be assisting a reputable housing provider in the recruitment of an experienced and customer-focused Sheltered Housing Officer on a long term temporary basis. This is an exciting opportunity to deliver an enhanced tenancy and estate management service supporting older and vulnerable residents within sheltered housing schemes.Location: LondonPay: £22 - £22.18 PAYEWorking Arrangement: Full-time (x5 days on Site)The role focuses on improving the quality of life for residents, maintaining safe and well-managed schemes, and ensuring tenants can access the full range of housing and support services available to them.Key ResponsibilitiesEnhanced Housing & Support Services • Deliver a comprehensive and proactive housing management service tailored to older and vulnerable residents., • Support tenants to maintain their tenancy and access essential services and interventions., • Facilitate social activities and promote community engagement within schemes.Scheme & Estate Management, • Conduct regular inspections to ensure schemes remain safe, secure, clean, and well maintained., • Act as the primary point of contact for repairs for residents unable to report issues themselves., • Coordinate a handy-person service for tailored property support.Tenancy & Lettings Management, • Manage the full lettings process: viewings, voids, sign-ups, resettlement, and tenancy changes., • Identify and report tenancy breaches, anti-social behaviour, and illegal occupancy., • Provide clear information to new customers about scheme facilities and tenancy matters.Rent Management, • Maximise rental income by proactively managing rent accounts., • Alert tenants to rent arrears, provide advice on payment methods, and signpost benefits support., • Prepare and deliver rent-related correspondence and notices as required.Compliance, Safety & Service Improvement, • Ensure all activities align with organisational policies, procedures, and safeguarding principles., • Record key tasks, monitor performance data, and contribute to continuous service improvement., • Build strong relationships with internal teams, partners, residents’ groups, care providers, and local organisations.Essential Qualifications & Experience, • GCSE/O-Level, NVQ Level 3, or equivalent experience., • Experience in a customer-facing role, ideally with older or vulnerable customers., • Understanding of housing management and safeguarding principles., • Confident using IT systems to record and retrieve information quickly and accurately.Skills & Personal Attributes, • Highly organised and able to work flexibly under pressure., • Excellent verbal and written communication skills, with a sensitive and empathetic approach., • Strong customer-care ethos and commitment to delivering high-quality services., • Problem-solver with good judgement and decision-making ability., • Self-motivated, persuasive, and able to work well both independently and in a team.Ready to make a real impact in sheltered housing? Apply Now and take the next step in your career.

Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high-quality, resident-focused housing management service across local communities.Working Pattern: Fully Site BasedLocation: LondonRate: 280-300 UmbrellaThe RoleThe Housing Manager will lead and develop a high-performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: • Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value-for-money neighbourhood service., • Implementing the organisation’s neighbourhood services business plan and contributing to budget management., • Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction., • Overseeing quarterly estate inspections, working collaboratively with repairs and estate services., • Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised., • Delivering an effective approach to anti-social behaviour through decisive case management and partnership working., • Ensuring responsive, victim-centred action on domestic abuse cases., • Representing Housing Services at court, case conferences, and multi-agency meetings., • Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams., • Analysing service performance, KPI data, and developing strategies for continuous improvement., • Championing equality, diversity, and inclusion across service delivery., • Supporting emergency planning, service continuity and the council’s safeguarding responsibilities.About YouWe are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring:, • Experience managing teams in a housing management or neighbourhood services environment., • Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks., • A track record of delivering service improvement, driving performance, and managing change., • Experience handling complex ASB cases, complaints, safeguarding concerns, and multi-agency working., • Excellent communication, influencing, and relationship-building skills., • Ability to analyse data, manage budgets, and contribute to strategic planning., • Strong organisational skills with the ability to prioritise competing demands., • A commitment to equality, diversity, and delivering exceptional customer service.Why Apply? Join a respected and community-focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and developmentHow to ApplyIf you are an experienced housing management professional looking for your next step, we would love to hear from you.Apply today via Pertemps Network Group and take the next step in your housing career.

Independent Domestic Violence Advocate – Male Victims Do you want to join a committed and inspiring team Do you want to help make a real difference every day Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse If so then we are looking for a proactive and compassionate Independent Domestic Violence Advocate (IDVA) to join the Ashraya Project supporting Male Victims & Survivors. This role is hybrid, working from home and the office in London and also involves regular travel throughout the area. Position: 6662 Independent Domestic Violence Advocate – Male victims Location: Greater London Hours: Monday to Friday - Flexible dependent on service delivery and client need Contract: Fixed Term, until 31.03.27 Salary: Qualified: Total £32,383.00 per annum - (FTE £29,583.00 per annum plus £2,800.00 per annum London Weighting Allowance) Unqualified: Total £30,552.00 per annum - (FTE £27,752.00 per annum plus £2,800.00 per annum London Weighting Allowance) Closing Date: 30th April 2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an Independent Domestic Violence Advocate you will ensure that male survivors’ safety & housing needs are met. You will provide specialist support at the moment of crisis, providing advocacy & support to access safe accommodation ensuring the safety, security & dignity of service users & their children. Key Responsibilities: • Ensure that male survivors’ safety and housing needs are met by supporting survivors to access safe accommodation, • Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support., • Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding benefits, housing, and homelessness would also be beneficial. You will need: • Experience of providing support those affected by domestic abuse, • An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children, • Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues., • A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs, • Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals., • An understanding of commitment to equal opportunities and diversity issues in policy and practice. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. In Return… Benefits include: • Flexible Working Options: Including hybrid working., • Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles), • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave., • Birthday Leave: An extra day off for your birthday., • Pension Plan: 5% employer contribution., • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments., • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts., • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance., • Wellbeing Support: Employee assistance programme and wellbeing support., • Inclusive Networks: Access to EDI networks and colleague cafes., • Sustainable Travel: Cycle to work scheme and season ticket loans., • Career Development: Ongoing training and support with opportunities for career progression. This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as Housing, Homelessness, Mental Health, Care, Outreach, Crisis, Family, Children, Housing Support Worker, Homelessness Support Worker, Mental Health Support Worker, Care Support Worker, Outreach Support Worker, Crisis Support Worker s, Family Support Worker, Children’s Support Worker, IDVA, IDVSA, Abuse, Advocate, Advocac

Senior Specialist Support Worker (Maternity Cover – 12 Months) Location: London Salary: £34,000 – £38,000 per annum (depending on experience) Contract Type: Fixed-term (12 months), Full-time Overview Our client is a purpose-driven charity dedicated to supporting women and children who have experienced domestic abuse. By transforming empty housing into safe, welcoming homes and providing holistic support services, the organisation helps individuals rebuild their lives with dignity and stability. They are seeking a Senior Specialist Support Worker to provide maternity cover for a 12-month period. This role will lead a specialist support service, working directly with beneficiaries while managing a small team and contributing to service development across London. This is an impactful opportunity for an experienced support professional passionate about trauma-informed care and social change. Responsibilities • Lead and manage a specialist support service for individuals affected by domestic abuse, • Provide tailored, one-to-one support to beneficiaries with complex needs, • Supervise and support a small team of support staff, • Facilitate group sessions to reduce social isolation and build community, • Collaborate with internal teams to deliver a holistic, trauma-informed service, • Build and maintain relationships with referral partners and external stakeholders, • Contribute to the ongoing development and expansion of services across London, • Ensure safeguarding, confidentiality, and best practice standards are upheldRequirements, • Proven experience supporting vulnerable individuals with complex and diverse needs, • Strong understanding of the impact of domestic abuse, deprivation, and systemic inequality, • Experience managing or supervising staff or volunteers, • Ability to deliver trauma-informed, person-centred support, • Excellent communication and relationship-building skills, • Experience working with multi-agency partnerships or referral networks, • Commitment to equality, diversity, and inclusionBenefits, • Opportunity to work within a mission-led organisation creating meaningful social impact, • Leadership experience managing a specialist service and small team, • Collaborative and values-driven working environment

Business Analyst - Housing Services Initial 3-Month Contract | Newham£400 per day (Umbrella)Full-Time (36 hrs/week) | Hybrid (2-3 days per week on-site at Dockside, Newham)Monday-Friday, 9AM-5PM A Fantastic Opportunity to Drive Transformation in Housing Services We're seeking a skilled Business Analyst to join a high-performing team in Newham, playing a key role in reshaping Housing Services through service redesign, process improvement, and performance optimisation. This role is perfect for someone passionate about driving meaningful change in the public sector while improving outcomes for residents. Key ResponsibilitiesService Redesign & Improvement • Lead and support service redesign across all HRA Capital Programme Services., • Apply structured improvement methodologies to deliver better service outcomes., • Analyse existing service models to identify inefficiencies, duplication, and risks., • Develop evidence-based recommendations and support the implementation of redesigned services.Process Mapping & Analysis, • Create detailed process maps for Housing Services., • Collaborate with service teams to document current processes and design improved future-state processes., • Ensure processes are efficient, resident-focused, digitally enabled, and clearly defined., • Maintain a central library of process documentation in partnership with the PMO team.Performance, KPIs & Data, • Design and maintain a comprehensive KPI framework aligned to strategic priorities and regulatory requirements., • Work closely with operational and finance teams to develop consistent measures, data definitions, and reporting standards. Essential Knowledge & Experience, • Proven experience as a Business Analyst within Housing Services, Local Government, or a related public-sector environment., • Strong background in service redesign, process mapping, and business analysis methodologies., • Experience developing, reviewing, or implementing housing policies, procedures, and operational guidance., • Demonstrable experience designing and managing KPIs and performance frameworks. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Location: Barking Contract: 3-month initial assignment, strong potential for extension Rate: £30 per hour (PAYE) / £36.00 per hour (Umbrella) We're supporting our public sector client in recruiting a Homelessness Officer to join their Housing Solutions service. This role is well-suited to someone who is confident managing a varied caseload, knowledgeable in current homelessness legislation, and committed to delivering high-quality support to residents at risk of homelessness. Key Responsibilities • Carry out detailed assessments for individuals and households who are homeless or threatened with homelessness, in accordance with the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017., • Determine statutory duties owed and issue formal s.184 homelessness decisions., • Create and review Personalised Housing Plans (PHPs) tailored to each applicant's needs., • Take a proactive approach to preventing homelessness, using available tools such as the Homelessness Prevention Fund, DHPs, and deposit schemes., • Provide clear advice on housing rights, responsibilities, and available options, including private rented and social housing pathways., • Ensure applicants fully understand the implications of decisions and any offers of accommodation., • Work collaboratively with internal teams and external agencies-social care, health, and third-sector organisations-to coordinate support., • Attend multi-agency meetings and escalate safeguarding concerns where necessary., • Assess and arrange emergency accommodation when required, and support residents placed in temporary accommodation., • Maintain accurate casework records on web-based systems and contribute to statutory reporting, including H-CLIC returns., • Keep up-to-date with relevant legislation, policy, and case law, ensuring full compliance with statutory duties., • Strong background in homelessness prevention or housing options, • Solid understanding of homelessness legislation and the duties owed under the HRA 2017., • Excellent case management, communication, and decision-making skills., • Able to work effectively with vulnerable individuals and in partnership with multi-agency teams., • Committed to delivering services that are fair, inclusive, and responsive. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Location: London - Greater London House Salary: £ - £ plus £8,000.00 car allowance Hours: 36 hours per week Contract Type: Permanent We have an opportunity for a Director of Asset Strategy to lead a clear, evidence-based approach to managing our property portfolio, ensuring long-term financial resilience, regulatory compliance and delivery of our Clarion 2050 Asset Strategy. You will shape and deliver a Group-wide portfolio strategy, making informed decisions on investment, regeneration and disposals to maximise financial return, social value and operational efficiency, ensuring full alignment with the long-term financial plan and overall business objectives. Working across Asset Management, Finance, Development, Sustainability and Digital, you will drive a data-led, commercially robust approach to decision-making, and lead on asset systems to ensure strong digital capability, data integrity and effective governance. You will lead strategic and annual business planning, translating complex challenges and opportunities into clear priorities, outcomes and investment decisions. We are seeking a senior leader with experience in a large, regulated property environment, with a strong track record in delivering asset strategies at scale, including portfolio optimisation, disposals and capital recycling. You will bring expertise in long-term financial modelling and appraisal (NPV, IRR, scenario planning), and the ability to translate complex analysis into clear, Board-level insight. Please review the full role profile and Behaviours & Mandatory Accountabilitieson our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: April 27th 2026 at midnight. Please note the position closes internally on the 8th April 2026. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office at least 3 days per week and must be able to travel as required. We are not accepting applications or referrals from recruitment agencies for this role. Please submit your application directly before the deadline of the 27th April, as applications received after this date will not be considered. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Fire Risk Assessor Based at Clockwise Wood Green - London - covering London £47,496 - £51,500 per year 35 hours per week We have an opportunity for a Fire Risk Assessor to join our Fire and Security team, based in London. You will be working in a team primarily carrying out fire risk assessments and also assisting in carrying out secondary inspections of pre and post remedial works for the full portfolio of properties, ensuring high standards of safety are maintained. This will be a balance of site and home working. Our Compliance team are responsible for managing compliance responsibilities consisting of gas servicing and fire risk assessments to ensure properties comply with legislation with our priority being the safety of our residents. The role of Fire Risk Assessor will include: Undertaking fire risk assessments, audits, inspections and surveys in line with organisational policies and procedures Producing and maintaining reports/documentation for fire risk assessment specifications, with the ability to demonstrate inspections and remedial actions meet KPIs Coordinating, communicating and maintaining relationships with internal and external stakeholders, identifying any shortfalls in service delivery Raising awareness of fire risks and promoting fire safety measures Skills and experiences: To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to Fire Risk Assessor Level 4 (FPA) or currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted. Recent experience of undertaking a similar role such as Fire Risk Surveyor, Fire Risk Assessor or Fire Safety Officer Proven track record of conducting fire risk assessments ideally gained in the social housing or construction sector (or similar) Some knowledge of Fire regulations including the Regulatory Reform (Fire Safety) Order 2005, legislation and current and good practice Proven experience of working to deadlines and prioritising work loads Working knowledge of Microsoft packages including Word, Excel and Outlook Travel is a requirement of the role, therefore a full valid driving licence is essential About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Role salary is £35,468 with an additional policy allowance of £12,027 per annum (rising to £37,335 with an additional policy allowance of £12,660 annum after 12 months, subject to satisfactory performance) If qualified to FPA Level 4 role salary is £35,468 with an additional policy allowance of £13,456 per annum (rising to £37,335 with an additional policy allowance of £14,165 per annum after 12 months, subject to satisfactory performance)

Salary: £36,000 - £41,000 plus eligibility for £125 monthly London Allowance, Van, Tools, Company Bonus Scheme and regular overtime Location: East London Hours: 40 hours per week Contract Type: Permanent We're looking for a Trade Operative with experience in multiple trades in to join our team!!! We're looking for someone who can deliver a first class service to our properties covering East London and surrounding areas. A Multi Trade Operative will be responsible for carrying out a wide range of maintenance, responsive repairs, void works & property MOTs connected with all aspects of their specialist trades and any secondary trades. The works shall be carried out in an efficient way and completed within required deadlines. Please review the full role profile on our website before applying. If you're a reliable, experienced trade operative with skills in carpentry, plumbing, plastering, kitchen and bathroom fitting, tiling and flooring and can provide good customer care we want to hear from you. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. As an operative working in the London Region, you'll be eligible to receive an additional monthly non-contractual London Weighting Allowance of £125. Apply now!!!!!! You must hold a valid UK driving licence as a company vehicle will be provided for work use only. This post is subject to Basic Criminal Record Check Clearance. We reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.

Location: North or South London Salary: £36,000 - £41,000 plus eligibility for £125 monthly London Allowance, Van, Tools, Company Bonus Scheme and regular overtime Hours: 40 hours per week Contract Type: Permanent We're looking for a Carpenter with experience in Fire Door repair and maintenance to join our team! You'll be able to deliver a first-class repairs service to our properties you'll cover the North London and South London region and surrounding areas. We're offering regular work, an attractive and steady salary, standard working hours, and generous employee benefits as outlined below. As an operative working in the London Region, you'll be eligible to receive an additional monthly non-contractual London Weighting Allowance of £125. • Eligibility to receive an additional monthly non-contractual London Weighting Allowance, • 25 days holiday increasing to 30 days a year after three years, and up to 33 days after 30 years, • A generous pension scheme where we match contributions up to 10% of your salary, • Day one eligibility for our sector-leading family leave offerings, including Fertility and Fostering leave, enhanced Maternity, Paternity, Shared Parental and Adoption/Surrogacy pay, and a four-week phased return to work at full pay, • An annual company bonus programme, • A flexible benefits scheme - we provide equivalent to 1% of your salary every year for you to spend on things like gym membership, dental insurance, health screening and critical illness cover Apply now! If you're a reliable, experienced Carpenter with skills in Fire Door repair and maintenance, other trades and can provide good customer care we want to hear from you. It is desirable that you hold a BM Trada qualification but not essential. Please review the full role profile and Behaviours & Mandatory Accountabilitieson our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Applicants must hold a full valid manual UK driving licence as you will be provided with a company van for work use only. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.

Adecco are recruiting on behalf of Newham Council for an experienced Building Surveyor / Project Manager to lead a programme of major housing capital and improvement works across the borough. This is a senior, client-side role managing projects from feasibility through to completion, working closely with residents, contractors and consultants to deliver high-quality outcomes in a complex and fast-paced housing environment. Contract Details: * Type: Interim / Temporary Contract * Rate: £450 per day * Location: London Borough of Newham * Service Area: Asset Management - Housing Property Services * Working Pattern: Full-time, 36 hours per week About the Role: You will manage a portfolio of housing capital and improvement projects with a total annual value of up to £5 million, ensuring delivery on time, within budget and to the required quality standards. Working as Newham Council's client representative, you will lead multidisciplinary project teams and oversee contractors within a partnering framework. The role involves significant resident engagement, financial and performance management, and close collaboration with internal and external stakeholders. Key Responsibilities: * Lead and coordinate project teams, ensuring contractual and SLA obligations are met * Manage the full lifecycle of housing capital and improvement projects, from feasibility to handover * Critically analyse technical and financial data to justify works, costs and delivery approaches * Develop strong collaborative relationships with contractors, consultants and strategic partners * Ensure effective resident consultation using the RIBA Planned Work approach * Act as the Council's Client Representative across contractual arrangements * Monitor project performance, budgets and KPIs, challenging performance where necessary * Ensure compliance with CDM regulations, health & safety legislation and statutory approvals * Oversee leaseholder consultation and cost recovery in line with relevant legislation * Chair project meetings and report progress to senior managers, members and resident groups * Drive continuous improvement in project management systems and processes * Use the Council's Keystone Asset Management system to manage and record project data About You: You will be an experienced client-side project manager or building surveyor with a strong background in social housing capital works. You will bring: * Extensive experience managing housing capital or improvement programmes * Strong knowledge of construction contracts and partnering arrangements * Proven experience managing significant budgets and complex stakeholder environments * Excellent financial, technical and reporting skills * Confidence engaging with residents and presenting to large or challenging audiences * A proactive, solutions-focused approach with strong leadership capability Qualifications: * Degree-level qualification in Building Surveying, Construction or a related discipline(or equivalent experience delivering capital works in a social housing environment) Apply Now:If you're an experienced Building Surveyor/Project Manager looking for your next interim opportunity in local government, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Location: Camden and West London Salary: £36,468 - £50,145 per annum Hours: 36 hours per week Contract Type: 12 month Secondment/Fixed Term Contract We have an exciting opportunity for a Maintenance Surveyor to join our team covering Camden, West London and surrounding areas. Reporting to the Neighbourhood Repairs Manager you'll be responsible for pre/post-inspection and reports for responsive repairs, legal disrepair, void works and cyclical repairs, consulting and engaging with customers and leaseholders, and with internal and external stakeholders. You'll plan and coordinate repair, maintenance, and construction work to deliver according to cost, time, and quality standards. We'll look to you to undertake building and technical surveys to determine the building condition and identify defects and associated risks. You'll carry out major void inspections and ensure that work is completed in line with KPIs and make recommendations based on survey findings. It is essential that you have a Diploma in Surveying, Property and Maintenance Level 3 and are a member of a relevant professional body e.g. RICS or CIOB. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Wednesday 15th April 2026 at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Job Title: ElectricianContract Type: Permanent Salary: £42,092.68 Per AnnumWorking Hours: 40 hours per weekWorking Pattern: Monday to FridayLocation: Arlington, LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as an Electrician To carry out a range of electrical work to our clients housing stock to ensure that electrical Installations which are worked on are safe for continued use to safeguard the service users, members of the public, clients personnel and Mears employees from any potential danger associated with electricity.About you We are looking for someone with an electrical core qualification such as: • C&G 2360 Parts 1&2 or equivalent or holds a NVQ Level 3 qualification. Consideration will be given to anyone that holds C&G 2330 or C&G 2357 depending upon the experience of the potential electrician in Domestic/Commercial/Industrial type work depending on the job role. However, they must be willing to take steps to complete the NVQ level 3 qualification In addition: • C&G 2392 – Fundamental Certification, Inspection and Testing or • C&G 2394 –Initial Verification and Certification of Electrical InstallationsWhy Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.Role Profile • Ensure that ALL electrical work is carried in accordance with The Electricity @ Work Regulations 1989 and in line with the requirements of BS 7671 (as amended) and Mears Electrical Procedures and Policies. • Carry out repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met. • Carry out Inspection and Testing on ALL electrical work, ensuring all results are accurate and complete and to maintain all paperwork and electronic data records relevant to the work carried out and to ensure completion of the job is confirmed and a comprehensive and accurate history is available for audit purposes, which includes quality, H&S issues and for invoicing purposes • Seek authorisation from relevant office based approver before proceeding if work required differs from works order, and document in full any additional works carried out to ensure correct invoicing can be applied. • Utilise existing stock or collect materials as and when required to meet works orders, in accordance with standard operating procedures for purchasing and van stock control compliance • Attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained. This includes but is not limited to training, re-training, toolbox talks, 1:1’s, probation reviews etc. • Adopt a professional manner when communicating with service users and/or client/external contacts to build and maintain a positive view of Mears Group. This includes but is not limited to appearance, company ID, communication. • Highlight any safeguarding concerns to the relevant customer and • Community officer within branch as early as possible to ensure they liaise with the client in accordance with the safeguarding policy. • Use and maintain company vehicle/van in accordance with company vehicle & insurance policies in order to ensure safety, compliance, accurate and timely reporting of damage, cleanliness & condition (inside and out). This includes but is not limited to daily photographic recording of condition. • Participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs • Undertake Inspection and Testing and to ensure that all Certificates and/or Reports are given to immediate Supervisor in a timely manner for checking, authorisation and to meet invoicing targets • Responsible for ensuring electrical work is undertaken in a safe manner and to leave...

Spencer Clarke Group are seeking a Temporary Accommodation Placement Officer for a Local Authority Client in North London. In this role, you will support homeless households by sourcing, allocating and managing suitable temporary accommodation, ensuring statutory duties are met. Duties: • Source and book suitable temporary accommodation placements on a daily basis for homeless households, • Assess housing needs and complete sign-ups, ensuring all tenancy and housing benefit paperwork is accurately processed, • Manage case records on housing systems, maintaining accurate and up-to-date information in line with statutory requirements, • Support residents through the temporary accommodation process, including move-ins, move-outs, and difficult housing decisions Qualifications and Experience: The successful candidate will have the following skills / experience: • Experience working in a busy housing, homelessness or customer-facing service supporting vulnerable people, • Experience of assessing needs and making decisions in line with housing legislation or organisational policy, • Experience of handling difficult conversations with residents or service users in a sensitive and professional manner, • Experience using IT systems and case management tools to maintain accurate records and manage workload effectively What's on offer: Salary: £24ph Contract type: 3-6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: • Once your CV is received, if you are successful, you will be contacted., • Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.

Your new company You will be working for a leading provider of housing, care and support services based in London.Your new roleAs a Young Persons Support Worker, your main responsibility will be to provide practical and emotional support to vulnerable residents, whilst preparing regular Risk Assessments and working to existing Support Plans. You will help your clients to sustain their tenancies and involve them in the community, monitor their wellbeing and refer to more specialist staff where required. The role will require signposting to specialist agencies and offering assistance with budgeting and housing legislation. PLEASE NOTE THAT THIS IS A RESIDENTIAL ROLE AND, AS SUCH, WILL ENTAIL WORKING TO A 7 DAY PER WEEK ROTA.What you'll need to succeedYou will need previous experience working within the Support Housing sector and, ideally those in the 16-25-year-old age group, ideally within a residential environment. You will also need to be confident when dealing with individuals with challenging behaviour and proficient at using Microsoft packages, with excellent teamwork skills, demonstrating both collaboration and respect with peers and customers. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Intensive Housing Management Officer (FTC) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer (FTC) Location: Havering. This service does not have step free access Salary: £27,000 (Annual Equivalent) Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: • Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary., • Carry out regular occupancy checks., • Ensure all repairs and maintenance issues are correctly reported and managed through to completion., • Enhancing personal safety, health, and security through meaningful social interactions., • Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary., • Supporting residents to sustain their tenancies and achieve financial independence., • Work with the wider team to support residents with their long term needs., • Promoting economic wellbeing and helping residents reintegrate into the community., • Complete safeguarding and other referrals where required. This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: • Previous experience in coordinating/delivering activities and interventions with people from different backgrounds, • Experience of working with people of complex backgrounds and/or a good understanding of the sector, • Knowledge of risk management and risk assessment, • Knowledge of license conditions and public protection, • Knowledge of tenancy management, able to share knowledge with others in the team and residents, • Understanding of the housing and social needs of people with multiple and complex needs, • The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs., • Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others, • Ability to influence and negotiate positive outcomes with others; Proactive in making decisions, • Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents What we Offer • 25 days (Full time equivalent) annual leave, increasing with the length of service, • Employer Pension Contribution, • Eligibility to register with Blue Light Discount Card, • Access to discounted tickets for music events, shows, sports and more, • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work, • Training and Development, including access to courses, upskilling, and progression plans, • Employee Assistance Programme, including counselling, • Life Assurance Scheme, • Cycle-to-work scheme, • Annual Staff Awards SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Pertemps Network Group are delighted to be assisting a reputable housing provider in recruiting a Customer Service Advisor (Rent Income Support) to join their Finance and Rental Income team.This is an excellent opportunity for candidates with strong customer service experience, particularly within housing or income-related roles, who are passionate about supporting residents and delivering positive outcomes. You will act as the first point of contact for resident enquiries relating to rent accounts and arrears, supporting income recovery while ensuring residents are directed to the right financial support where required. Some training will be provided; however, candidates with prior experience in housing income or rent support roles are highly desirable.Reports To: Rental Income Team ManagerLocation: Hybrid – 3 days per week in officeHours: Monday to Friday, 9:00am – 5:00pmRate: 19:98 PAYE - 25:49 UMBRELLARole PurposeTo provide a professional and supportive service as the first point of contact for resident enquiries relating to current and former tenant rent accounts and arrears. You will assist with rent arrears collection, provide rent account information, and support residents who may be experiencing financial hardship by directing them to appropriate services to maximise their income and sustain their tenancies. The role supports delivery of team Key Performance Indicators (KPIs), customer satisfaction targets, and first contact resolution outcomes.Key ResponsibilitiesCustomer Enquiries & CommunicatioAct as the first point of contact for residents regarding: • Rent balances, • Rent arrears, • Annual rent increases, • Payment enquiriesHandle enquiries across multiple communication channels, including:, • Telephone (inbound and outbound), Email, Web enquiries, SMS, Face-to-face contact, Written and postal correspondence, • Provide empathetic and supportive communication to residents., • Maximise first-time resolution of customer enquiries.Income Support & Resident Guidance, • Identify residents experiencing financial hardship., • Signpost residents to appropriate support services, including:, • Welfare Benefit Teams, Housing Support Fund, Discretionary Housing Payments, • Encourage sustainable payment methods such as Direct Debit., • Assist residents with:, • Payment plans, Standing orders, Refund enquiries, Missing payment investigationsRent Account Administration, • Maintain accurate customer records within the housing management system., • Provide up-to-date rent account balances., • Issue rent statements and rent cards when required., • Take payments and make low-level payment arrangements., • Escalate complex enquiries to Rental Income Support Officers., • Carry out lower-level arrears recovery and administrative tasks as directed.Universal Credit & System Updates, • Update the Universal Credit Landlord Portal with revised rent charges within required timescales., • Advise residents receiving Universal Credit to update their journal when rent changes occur., • Ensure all updates comply with required reporting standards.Performance & Service Delivery, • Work within a performance-driven environment aligned to:, • Key Performance Indicators (KPIs), • Customer satisfaction targets, • First Contact Resolution targets, • Act as an ambassador for excellent customer service., • Desirable ExperiencPrevious experience in Rent Income Support, Housing Income, Arrears Recovery and Social Housing or Local Authority environmentsKnowledge of:, • Universal Credit processes, • Housing Benefit systems, • Welfare support pathways, • Experience working with housing or income management systems.Ideal Candidate Profile, • Have previous experience in rent income or housing support roles, • Are confident dealing with financial and arrears-related enquiries, • Have strong customer service and communication skills, • Are motivated by helping residents achieve positive financial outcomes, • Thrive in fast-paced, performance-driven environmentsApply Now If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery OfficerSuport looking for your next opportunity, Pertemps Network Group would love to hear from you.

Your new company This organisation is a large, mission‑driven group that manages a substantial portfolio of homes and delivers services designed to help people live well. It operates across multiple regions through a multi‑entity structure, supporting a wide range of business areas and development activity. Guided by strong social purpose, it takes a forward‑thinking approach to compliance, financial governance, and long‑term community impact. Your new role As the Senior Tax Manager, you will take the lead on all day‑to‑day tax matters across a variety of tax areas, primarily VAT (partial exemption) and SDLT. You will review VAT returns, support operational teams, provide detailed tax advice on new projects, manage relationships with HMRC, and ensure compliance with all relevant legislation. You'll also collaborate closely with colleagues in corporation tax, employment tax, payroll, and finance, while contributing to high quality reporting and internal guidance. The role is full‑time, permanent, and based in a central London location. What you'll need to succeed • You will ideally have a CTA, CCAB, CIMA or equivalent professional qualification in tax or accounting., • Significant tax experience, specifically VAT (partial exemption) and systems work., • Experience in the property, real estate or housing sectors would be beneficial., • Excellent communication skills, with a proven ability to prepare and deliver high-quality written and verbal reports to senior stakeholders. What you'll get in return • Salary c.£90,000, • Hybrid working: 2 days per week from London office, • Generous pension contributions and annual leave What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV detailing how you are a good match for this role. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

Night Support Coach When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Night Support Coach Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access. Salary: £27,000 Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. About the Role We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in helping residents who have recently left prison settle into our residential setting and take positive steps toward reintegrating into the community. You will work closely with residents to create tailored support plans that reflect their individual needs and help them move toward successful rehabilitation. By identifying each resident’s needs, goals and skills, you will support and motivate them to achieve their potential. The service is committed to focus on public protection and effective risk management. Some Key Responsibilities Include: • Protecting and promoting the safety and wellbeing of residents and participants at all times., • Engaging with residents throughout the night to ensure they are meeting their license conditions. This includes planning activities such as movie nights, game nights, and other suitable events to keep them involved and motivated., • Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service, • Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins We are seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for: • Understanding the housing and social challenges faced by people with multiple and complex needs., • Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback, • Ability to use IT systems to record case notes, email relevant people, and use other software required within the role, • Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents, • Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and complex needs Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer • 25 days (Full time equivalent) annual leave, increasing with the length of service, • Employer Pension Contribution, • Eligibility to register with Blue Light Discount Card, • Access to discounted tickets for music events, shows, sports and more, • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work, • Training and Development, including access to courses, upskilling, and progression plans, • Employee Assistance Programme, including counselling, • Life Assurance Scheme, • Cycle-to-work scheme, • Annual Staff Awards SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Plasterer - Multi Trade Adecco are recruiting on behalf of the BD Group for a Plasterer - Multi Trade • Location: Barking & Dagenham, • Pay: £21.70 per hour PAYE, • Contract: Temporary or Fixed-Term Contract, • Hours: Monday-Friday, 36 hours per week (7am-3pm or 8am-4pm), • Full UK Manual Driving Licence Required We are seeking an experienced Plasterer with Multi-Trade skills to join the BD Group's Repairs & Maintenance team. You will work across tenanted and void properties, carrying out high-quality plastering and associated repair works while ensuring a first-time fix wherever possible. Key Responsibilities • Carry out plastering repairs including skimming, boarding, patch repairs and rendering., • Support wider multi-trade activities including basic carpentry, painting, tiling, or maintenance tasks., • Respond to emergency repairs across residential properties., • Provide excellent customer service to residents, ensuring minimal disruption., • Maintain accurate job records using PDA/job management systems., • Proven experience as a Plasterer in domestic or social housing settings., • Knowledge of additional trades (multi-trade)., • Strong communication and problem-solving skills., • Council vehicle provided, • Fuel card included If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Carpenter - Multi Trade Adecco are recruiting on behalf of the BD Group for a Carpenter - Multi Trade • Location: Barking & Dagenham, • Pay: £21.70 per hour PAYE, • Contract: Temporary or Fixed-Term Contract, • Hours: Monday-Friday, 36 hours per week (7am-3pm or 8am-4pm), • Full UK Manual Driving Licence Required We are seeking a skilled Carpenter with multi-trade experience to join the BD Group Repairs & Maintenance team. You will be responsible for delivering high-quality carpentry work while supporting additional trades to ensure homes remain safe, secure, and well maintained. Key Responsibilities • Carry out carpentry repairs including doors, windows, frames, kitchen units, and flooring., • UPVC repairs and installations., • Perform multi-trade tasks such as basic plumbing, patch plastering or general maintenance., • Complete routine inspections and resolve issues promptly., • Maintain professional communication with tenants and internal teams., • NVQ Level 2 in Carpentry (or equivalent)., • Proven multi-trade skills., • Experience in social housing repairs (preferred)., • Strong awareness of Health & Safety and safeguarding requirements., • Council vehicle provided, • Fuel card included If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Gas EngineerContract Type: PermanentSalary: £43,767.08Working Hours: Full time – 40 HoursWorking Pattern: Monday to Friday Location: LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as a Gas Engineer You will carry out a range of gas work to our clients housing stock to ensure that gas appliances and installations which are worked on are safe for continued use. To safeguard the service users, members of the public, client’s personnel and Riverside employees from any potential danger associated with gas.About you We are looking for someone with (to be taken from essential criteria) • Qualified to City and Guilds/ Gas Service Engineer standard and hold appropriate ACS certification • or an equivalent qualification for any of the aboveWhy Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.Role Profile • To ensure that ALL gas work is carried in accordance with The Gas Safety (Installation and Use) Regulations 1998 as amended and in line with the requirements of Riverside Property Services’s Procedures and Policies. • To carry out gas repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met. • To provide a comprehensive gas maintenance and installation service within domestic premises, the work must be carried out in accordance with the relevant regulations, standards and departmental procedures. The applicant must be gas qualified and hold current Domestic ACS certification or equivalent in the categories of work required and complete and to maintain all paperwork and electronic data records relevant to the work carried out to ensure completion of the job is confirmed and a comprehensive and accurate history is available for audit purposes, which includes quality, H&S issues and for invoicing purposes • To seek authorisation from relevant office-based approver before proceeding if work required differs from works order, and document in full any additional works carried out to ensure correct invoicing can be applied. • To utilise existing stock or collect materials as and when required to meet works orders, in accordance with standard operating procedures for purchasing and van stock control compliance • To attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained. This includes but is not limited to training, re-training, toolbox talks, 1:1’s, probation reviews etc. • To adopt a professional manner when communicating with service users and/or client/external contacts to build and maintain a positive view of The Riverside Group. This includes but is not limited to appearance, company ID, communication. • To highlight any safeguarding concerns to the relevant customer and • Community officer within branch as early as possible to ensure they liaise with the client in accordance with the safeguarding policy. • To use and maintain company vehicle/van in accordance with company vehicle & insurance policies to ensure safety, compliance, accurate and timely reporting of damage, cleanliness & condition (inside and out). This includes but is not limited to daily photographic recording of condition. • To participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs • Undertake the repairs applying their trade skills, knowledge & experience. • To make a judgement on the safety of the electrical Installations worked upon • Once work is underway – to provide updated estimates of time to complete, if requested by planner or...

Interim Director of Housing Standards, Assets and Investment Location: Central London, hybrid working Rate: £900 per day Contract: Interim/Ongoing Spencer Clarke Group are supporting a leading London local authority to appoint an Interim Director of Housing Standards, Assets and Investment to provide strategic leadership across housing standards, asset management, compliance, and investment. This is a strategic leadership role, not an operational post. You will lead a large multi-disciplinary function and drive improvement, assurance, and long-term sustainability across a high-profile council housing portfolio. Responsibilities include * Strategic leadership of housing standards, assets, compliance, and investment planning * Directorate leadership for building safety, fire safety, regulation, and statutory compliance * Ownership of the housing asset strategy, investment planning, and major works programme * Oversight of repairs, remedial works, M and E services, and damp and mould remediation at a strategic level * Delivery leadership for net zero carbon roadmap activity across the housing estate * Driving commercial value through procurement, contract management, and performance * Embedding data-led quality improvement, audit, and organisational learning * Senior engagement with members and corporate leadership, with a strong resident focus About you * Degree level education, Chartered Institute of Housing professional and/or equivalent professional qualification * Senior leadership experience in local government or similarly complex environments * Strong background in housing, property, asset management or built environment * Strong knowledge of housing regulation, building safety and compliance * Track record delivering transformation, cultural change, and measurable improvement * Politically astute, confident advising senior stakeholders and members How to Apply Send your CV or get in touch with Joe O'Halloran at Spencer Clarke Group on or

Plumber - Multi Trade Adecco are recruiting on behalf of the BD Group for a Plumber - Multi Trade • Location: Barking & Dagenham, • Pay: £21.70 per hour PAYE, • Contract: Temporary or Fixed-Term Contract, • Hours: Monday-Friday, 36 hours per week (7am-3pm or 8am-4pm), • Full UK Manual Driving Licence Required We are looking for Plumbers with strong multi-trade experience to deliver high-quality repairs, maintenance and installation work across a range of properties. You will play a key role in ensuring safe, reliable plumbing services while supporting other trade areas as needed. Key Responsibilities • Carry out plumbing repairs: leaks, blockages, fixture installations, heating-related work., • Install new plumbing systems in line with regulations., • Complete multi-trade repairs including tiling, patch plastering, carpentry and maintenance., • Respond to emergency call-outs swiftly and professionally., • Use PDAs to update job progress and record accurate information., • NVQ Level 2 / City & Guilds in Plumbing (or equivalent)., • Multi-trade abilities (e.g., basic carpentry, plastering, tiling)., • Experience within repairs or social housing environments preferred., • Council vehicle provided, • Fuel card included If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Global Homelessness Intern (12 Weeks FTC) Apply to kick start your career at the heart of a global movement to end homelessness, gain real responsibility, build in demand skills, and help turn bold ideas into meaningful impact. Location: London Hourly salary: £14.80 per hour Deadline for Application Submission: 23 April, 2026 Employment Type: 12 week Fixed Term Contract Hours per week: Full time, 37.5 About the Role Help shape global action on homelessness. As a Global Homelessness Intern, you’ll work at the heart of the charity’s international team—supporting communications, advocacy and programme activity across multiple countries. You’ll turn data and lived experience into clear, compelling content, support innovative projects like Acceptance and Commitment Therapy (ACT), and contribute to advocacy work at the intersection of homelessness, health and education. This role suits someone motivated, organised and curious, with strong communication skills and a genuine commitment to social justice. You’ll collaborate across borders, manage multiple priorities, and learn fast in a small, supportive team. We welcome applicants from diverse backgrounds and pathways—if you’re ready to build skills, use your voice for change, and help advance solutions to homelessness, we want to hear from you. Please note that this job opportunity is offered as a 12 weeks fixed-term contract (37.5 hours per week). In addition, the appointed candidate will be offered a hybrid working arrangement with a maximum of two days a week from a home-based or remote location. In this role, you will: • Create clear, engaging written content for internal and external audiences, including reports, briefings and digital materials, • Collect, organise and present programme data and lived experience stories in accessible, visually compelling formats, • Support delivery and reporting of the Acceptance and Commitment Therapy (ACT) project across multiple countries, • Research, map and monitor advocacy opportunities at the intersection of homelessness, health and education, • Scope and develop case studies from across international services to inform advocacy and learning, • Design and support delivery of an internal global webinar, coordinating speakers and session content, • Provide practical programme, communications and administrative support to an international team Strong commitment to social justice and ending homelessness, shown through volunteering, study, lived experience or related engagement; clear written and verbal communication skills, with experience producing content, reports or presentations; well organised, analytical and proactive, able to manage priorities, work confidently with information, collaborate effectively with others, learn quickly, and contribute in a values driven, action focused way. Demonstrable interest and commitment to building a career in the third sector (e.g through volunteering). What You’ll Receive • Tailored training and development, • Flexible working options where suitable, • 26 days annual leave, rising with service, • Family friendly leave policies, • Pension scheme with employer contributions up to 7%, • Employee Assistance Programme with 24/7 GP access, • Discounts across retail, travel, food, fitness and more, • Cash health plan for you and your family, • Death in service benefit The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About The Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. #INDNFP Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Night Supervisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Night Supervisor Location: Royal Borough of Kensington and Chelsea (RBKC). Unfortunately, this service does not have step free access. Salary: £34,000 Shift Pattern: 37.5 hours per week, Monday to Sunday, 4 days on, 3 days of 22:00 to 10:00. This is a night shift role on a rolling rota, which includes weekends and bank holidays, meaning weekly hours may vary slightly. You may be required to work outside these hours as per service requirements, including some day working as required. About the Role We are looking for a Night Supervisor who is driven to provide high quality, effective and person centred support to staff, colleagues, residents. This role will support Service Managers to ensure high standards of service quality, performance, and improvement are delivered on the night rota by encouraging productivity and engagement of night staff. Our service runs to deliver high quality, trauma informed services to residents and staff. You will lead in ensuring the service runs smoothly, safely, and that night support staff are well supported. You will line manage frontline care and support staff, including night concierge services, within a service that specialises in supporting people who have experienced homelessness, substance use, mental health, and/or offending backgrounds. We work collaboratively with commissioners, partners, and communities to provide psychologically informed environments (PIE) that support recovery, reablement and sustainable independence. Key Responsibilities Include: • Support the delivery of high quality, trauma informed night services, ensuring services run smoothly, safely, and in line with organisational standards, • Experience in supporting people who suffer from substance use, mental health, and/or offending backgrounds., • Line manage and support frontline night staff, including night concierge services, fostering a supportive leadership culture focused on staff wellbeing, learning, and development., • Work closely with Service Managers to maintain high standards of service quality, performance, and continuous improvement, • Encourage productivity, engagement, and wellbeing of night staff through regular check-ins, service visits, spot checks, and ongoing team meetings and training to support staff development., • Provide high quality, person centred support to staff, residents including working effectively with people with multiple and complex needs and diverse communities., • Demonstrate high level teamwork and communication skills, ensuring effective and timely handovers between day and night teams to support seamless service delivery. We’re looking for someone who understands the importance of compassion, routine and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people and want to make a difference during quieter hours. What we look for: • Understanding and experience to provide high quality, person centred support, • Ability to work independently and taking responsibility for the night service, • You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships, • Understanding the importance of diversity, equity and inclusion in everything you do, • You have the ability to stay calm and supportive in a fast paced and constantly changing environment, • Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs, • Ability to take a compassionate, non judgmental approach when helping others What we Offer • 25 days (Full time equivalent) annual leave, increasing with the length of service, • Employer Pension Contribution, • Eligibility to register with Blue Light Discount Card, • Access to discounted tickets for music events, shows, sports and more, • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work, • Training and Development, including access to courses, upskilling, and progression plans, • Employee Assistance Programme, including counselling, • Life Assurance Scheme, • Cycle-to-work scheme, • Annual Staff Awards SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Recovery Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Recovery Worker Location: Based within Croydon. Please be kindly aware there is no step-free access at this location or at some of our other sites. The building is approximately a 10 minute walk from East Croydon Station. Salary: £27,000 Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work bank holidays and outside these hours in line with the needs of the service and residents. About the Role We’re hiring a Recovery Worker to join our Croydon team, a 24/7, 27 bed residential service providing support to people with forensic mental health needs, complex needs, and dual diagnosis. You’ll provide person centred support to help residents overcome challenges and achieve their goals through tailored support plans, activities and partnership working. The service offers psychologically informed housing and resettlement support as part of our wider forensic mental health step down services. As a Recovery Worker, you will contribute to successfully rehabilitating and reintegrating our residents and participants back into the community. Providing pathways, support and appropriate interventions that will enable successful resettlements and work with internal and external partners and agencies to achieve desired outcomes. You’ll play a vital role in residents’ rehabilitation and reintegration, ensuring the service runs smoothly through welfare checks, resident support, administrative tasks, and clear handovers with day staff and managers. Key Responsibilities Include: • Support residents who may be facing challenges with forensic mental health with additional needs, • Create tailored support plans through one to one sessions, group sessions, and multi agency meetings, • Ensure the safety and wellbeing of residents at all times, • Focusing on empowering our residents to take control over their lives and meet their personal goals, • Planning activities to engage residents with other people, communities, and opportunities, • Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service, • Support residents with taking their correct medication as required, • Keeping support plans up to date using our online portal, • Maintain accurate and up to date risk assessments for each resident, ensuring risks are reviewed regularly and adjustments are made promptly as their needs change We're looking for someone who has a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be able to build professional and trusting rapport with others, and work towards achieving positive outcomes, using a flexible and adaptable approach that recognises each individual’s unique and varied support needs. You will be motivated to help people overcome personal barriers and make a real difference to their lives, finding fulfilment in a role driven by a genuine commitment to supporting others. You will be able to remain calm, flexible, and positive when responding to challenging situations, and be motivated to support people to build resilience and independence. Experience in mental health or support work is desirable but not essential, as full training will be provided. • Experience working with people with forensic mental health and complex needs, ideally in mental health and residential setting, • Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs, • Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals, • Ability to show empathy and compassion to our residents, and different challenges they face, • IT Proficiency, ability to learn new software programs, basic Microsoft experience, • Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents, • Cultural awareness, Self awareness, and ability to identify personal growth areas and take feedback, • Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders What we Offer • 25 days (Full time equivalent) annual leave, increasing with the length of service, • Employer Pension Contribution, • Eligibility to register with Blue Light Discount Card, • Access to discounted tickets for music events, shows, sports and more, • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work, • Training and Development, including access to courses, upskilling, and progression plans, • Employee Assistance Programme, including counselling, • Life Assurance Scheme, • Cycle-to-work scheme, • Annual Staff Awards SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham. Sounds great, what will I be doing? We are seeking a dedicated professional to provide holistic, person-centred support to a group of key service users linked to local mental health services in Hammersmith and Fulham. Using the recovery approach and SMART support planning, you will help individuals increase independence, maintain accommodation, and enjoy a good quality of life. This role involves visiting service users in various settings—including their homes, the community, supported housing, and hospitals—while devising effective interventions for those who are hard to engage. You will enable access to medical and mainstream community services, liaise with partners such as community mental health teams and housing services, and work collaboratively to address gaps in clinical and wrap-around support. Responsibilities include conducting needs and risk assessments, creating and reviewing SMART support plans, reducing unplanned hospital admissions, and encouraging engagement with networks and informal support systems. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. We are looking for someone with proven experience supporting individuals with mental ill health and complex needs, ideally within a community or outreach setting. You should have the ability to empower service users to achieve their goals and aspirations, alongside excellent knowledge of mental health issues, including signs, symptoms, and treatments. The role requires strong assessment skills to identify declining mental health and take appropriate action. You will need a solid understanding of health and safety in community settings, key working practices, person-centred support planning, and the recovery approach. A commitment to equality, diversity, and promoting service users' rights, privacy, dignity, and choice is essential. Knowledge of welfare benefits relevant to the user group, safeguarding principles, and the ability to address safeguarding concerns appropriately are also required. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham. Sounds great, what will I be doing? We are seeking a dedicated professional to provide holistic, person-centred support to a group of key service users linked to local mental health services in Hammersmith and Fulham. Using the recovery approach and SMART support planning, you will help individuals increase independence, maintain accommodation, and enjoy a good quality of life. This role involves visiting service users in various settings—including their homes, the community, supported housing, and hospitals—while devising effective interventions for those who are hard to engage. You will enable access to medical and mainstream community services, liaise with partners such as community mental health teams and housing services, and work collaboratively to address gaps in clinical and wrap-around support. Responsibilities include conducting needs and risk assessments, creating and reviewing SMART support plans, reducing unplanned hospital admissions, and encouraging engagement with networks and informal support systems. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. We are looking for someone with proven experience supporting individuals with mental ill health and complex needs, ideally within a community or outreach setting. You should have the ability to empower service users to achieve their goals and aspirations, alongside excellent knowledge of mental health issues, including signs, symptoms, and treatments. The role requires strong assessment skills to identify declining mental health and take appropriate action. You will need a solid understanding of health and safety in community settings, key working practices, person-centred support planning, and the recovery approach. A commitment to equality, diversity, and promoting service users' rights, privacy, dignity, and choice is essential. Knowledge of welfare benefits relevant to the user group, safeguarding principles, and the ability to address safeguarding concerns appropriately are also required. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Mapletree is a leading global real estate development, investment and capital management company headquartered in Singapore. With a diversified portfolio spanning living, logistics, office, data centres and more, the Group continues to expand across the UK and Europe, where Purpose-Built Student Accommodation (PBSA) is a core strategic priority. As Mapletree grows its student housing footprint from 10,000 to 17,000 beds, we are seeking a highly capable Senior Manager to help shape the next phase of our PBSA platform. In this senior leadership role within the UK Student Housing Asset Management team, you will take ownership of asset‑level strategy and performance across a fast‑expanding operational portfolio. You will be responsible for driving income growth, maximising occupancy and safeguarding long‑term value creation, contributing directly to Mapletree’s wider UK and European investment strategy. You will lead the formulation and execution of asset business plans, develop innovative pricing and revenue management strategies, and oversee repositioning initiatives and capex programmes. A core part of your role will involve managing annual budgets and forecasts, producing detailed performance reporting and analysis, and leading the underwriting and financial modelling of value-add opportunities. Operational excellence will be central to your success. You will work closely with Property Management teams to ensure strong delivery on the ground, enhancing compliance, service quality and operational standards. You will champion process improvements and technology adoption, helping to refine systems and procedures across the portfolio. This role requires strong cross-functional collaboration, and you will be expected to engage confidently with strategic partners, internal stakeholders and senior leadership. You will provide market intelligence, portfolio insights and thought leadership on emerging opportunities, while also contributing to team development and promoting best practice across the asset management function. We are seeking a strategic and commercially minded individual with exceptional financial and analytical capabilities and a meticulous approach to detail. You must be an effective communicator, capable of performing under pressure while influencing stakeholders at all levels. A strong understanding of the UK PBSA market and a proven track record of NOI growth are essential, alongside advanced financial modelling skills. Experience within PBSA, Build to Rent or hospitality sectors is advantageous, as is exposure to cross-border reporting, investment committee processes and asset management systems. This is an outstanding opportunity to play a pivotal role in the evolution of Mapletree’s UK and European PBSA strategy, contributing to the growth of a premium, high‑performing real estate portfolio within a global organisation. This role is based in London 4 days a week with one day working from home. Some travel across the national portfolio will be expected. For more information please see a copy of the candidate information brochure below: Senior Manager, Asset Management – Purpose Built Student Ac… For more information about this role, please get in contact with Mapletree’s exclusive partners on this role, MRG (The Management Recruitment Group). All applications should be made to Chris Mackenzie and James Gregory and should consist of a CV.

Location: London Full-time | On-site About Us Established in 2015, Uhomes.com is one of the leading accommodation booking platforms for global students. Backed by prominent investors including New Oriental Group (NYSE-listed, market cap of $13bn) and Translink Capital, a Silicon Valley-based venture capital fund, Uhomes has built a strong international presence. We operate offices in London, New York, Boston, Los Angeles, Beijing, Malaysia, Thailand, and Taiwan, with operations spanning over 27 countries and regions worldwide. As we continue expanding globally and diversifying our property portfolio, we are looking for driven professionals to grow with us. Role Overview We are seeking a motivated Sales and Marketing Specialist (FRENCH OR GERMAN SPEAKERS) to join our team in London. In this role, you will assist students with accommodation inquiries, recommend suitable housing options, and ensure a smooth and seamless booking process from the European Markets. As a Sales & Marketing Specialist, you will play a key role in driving business growth by converting inquiries into bookings, achieving leasing targets, and positioning yourself as a regional expert in student housing. Key Responsibilities • Handle inquiries from a pre-qualified customer database, providing prompt and informative responses to convert leads into bookings, • Research and recommend suitable accommodation options based on students’ preferences, budgets, and requirements, • Take ownership of your assigned region and develop strong expertise in the local market, • Guide students through the entire booking process, from initial inquiry to move-in, • Provide exceptional after-sales support, addressing concerns and maintaining strong client relationships, • Stay updated on market trends, collaborate with vendors, and coordinate with internal teams to optimize sales strategies Qualifications • Bachelor’s degree in a related field, • Excellent communication and customer service skills, • Proven experience of 2 or more years in sales (sales management experience is a plus), • Ability to provide training and guidance to sales staff, • Strong organizational and time-management skills, • Proficiency in CRM systems and other sales tools, • Study abroad experience is a plus, • Proficiency in French or German is required for this role Why Join Us? • Opportunity to grow within a globally expanding company, • Professional development and overseas training programs, • Competitive salary and clear career progression opportunities, • Dynamic and collaborative work environment, • Opportunity to make a meaningful impact in the student accommodation industry, • Strong learning and development platform

Business Development Manager Company Overview: Dar is a leading international multidisciplinary engineering consultancy with a team of over 10,000 professionals worldwide. It has been established and operating in the UK since 1975 and has its offices at 150 Holborn Street, London. Dar is the founder of the Sidara Collaborative (), one of the world’s largest architect and engineering consultancy groups. Sidara brings together more than 22 renowned companies, with a work force of more than 20,000 employees, and 300 offices across more than 60 countries. Sidara have been consistently ranked among the world’s top 10 international engineering firms for the past 15 years, according to the ENR Top International Design Firms ranking. Sidara Collaborative comprises five lead architectural and engineering consultancy companies; Dar (the Group founding company), Perkins TYLIN, Penspen and Currie&Brown, working seamlessly together under Sidara’s banner. Collaboration between the group companies and their senior and middle management teams is vital to the group. Dar provide its services to wide type of industries and assets. These assets fall under five main categories: urban development (cities, special economic zones and industrial parks), energy (generation and transmission), transport (airports, ports, railways, highways and bridges), utilities (water, wastewater, stormwater, flood protection, irrigation and communication) and buildings (hospitals, hotels, educational, housing, retail, etc.). The services Dar provides include urban planning and design, feasibility studies, ESIA, design engineering (concept, preliminary and details), project management and construction supervision. Learn more at . The Role We are looking for a motivated, talented, and energetic Business Development Manager to join our team in London. You will play a key role in driving Dar’s growth across the UK and Ireland, with a particular focus on winning work from central and local government bodies, agencies, and public institutions, as well as from the private sector Candidates with prior business development experience at Tier One engineering / design consultancy companies in the UK will stand out. Candidates with a proven track record of securing engineering studies, design and planning services and/or construction supervision work from government departments, regional development bodies, and local public sector organisations (e.g. NHS, Local or Regional Authorities, Homes England, TfL, DfT, etc.) will also be highly regarded. The Business Development Manager will collaborate with other BD team members from Sidara companies operating in the UK and Ireland. Given the leadership position of Dar as the founder of the group, the Business Development Manager will be expected to lead activities across Sidara companies operating in the UK and Ireland in specific sectors, industries or for key clients. As the team is newly established, this is a great opportunity for ambitious candidates to grow alongside the team within a global company like Dar. The role offers the chance to take on as much responsibility as desired, providing scope for meaningful career development. This is a full-time position based in Central London, with the opportunity of Hybrid working based on performance. Main Purpose of Role: • Responsible for managing the UK Business Development performance., • Support Dar’s UK Operation in the important areas of Business Development and support systems implementation including: o Target Account Management o Business Development Strategy o Opportunity and Proposal Management through the CRM platform o Strategic Business Planning Process • Responsible for delivering UK sales targets • Owns and manage UK client relationships Responsibilities: Strategies, Processes & Business Goals • Maintain and develop relationships with present clients in the UK and Ireland, • Identify potential market segments and clients for Dar in the UK and Ireland, • Seek, develop and maintain relationships with potential clients in the UK and Ireland.Consequently, occasional travel to UK and Irish cities will be required), • Act as the primary point of contact for all opportunities in the UK and Ireland., • Develop and implement the strategic plan for the UK and Irish business development, • Contribute to the development of the UK annual business planWork with the Dar’s Head of Technical Departments in the UK to identify long-term business goals (e.g. new customers or new service lines), • Collaborate with the Sidara Business Development Managers in the UK to identify partnership strategies and joint opportunities, • Report directly to Dar’s Associate Director – Business Development. Tenders, Proposals & Projects Execution • Identify and agree target opportunities with Dar’s Associate Director – Business Development and Heads of Technical Departments, • Secure invitations to pre-qualification and tender submissions, • Advise Proposal Manager on each client’s purchasing criteria and tendering process, • Become familiar with and communicate each client’s procedures regulating tender process, tender evaluation and work execution., • Provide support on all the UK / Ireland proposal and tender submissions, • Ensure commercial terms and conditions are favourable and in line with company goals, • Support expediting of client payments to minimise working capital exposure Leadership • Support the growth and development of the UK Business Development team o Contribute to the annual business plan and ensure communication across the team o Define clear objectives aligned with the UK operational strategy and department goals • Monitor performance and provide feedback on Technical Departments • Communicate Dar’s UK strategy to Sidara UK Business Development Team members and provide regular communications to keep them engaged and motivated, • Help shape the UK Business Development Team structure as it grows • Identify and develop talent within the UK business development team. Working with other Sidara Companies Business Development Team members: • Manage the interaction with the wider Sidara business network in the context of business opportunities for Dar and other group companies About You To be considered for the role, you must have the right to live and work in the UK. Qualifications / Knowledge / Experience: • Bachelor's degree in Architecture, Engineering, Project Management or a related discipline, • Extensive professional experience in architecture, engineering consultancy and/or project management, • A Substantial Level of Business Development experience globally, including proven experience focusing on the UK market., • Previous experience working for a UK Tier One engineering or design consultancy, • Familiar with various UK and Irish government, regional and local framework agreements, tender platforms and procurement processes., • Willingness to travel within the UK and to Ireland on a regular basis., • Acquainted with use of CRM systems (Sales Force and/or Microsoft Dynamics), • Proven track record in leading a BD team and meeting annual sales targets, • Fluent in written and spoken English, with strong report writing abilities, • Competent in Microsoft Office Suite and PowerPoint Skills: • Strong interpersonal, communication and presentation skills, • Team-oriented with a collaborative approach to success, • Able to work effectively under pressure and meet deadlines, • Proactive, self-motivated and solution-driven, • Strong networking and relationship-building abilities, • Commercially focused and results-oriented, • Sound judgement and analytical thinking, • Able to remain resilient in challenging situations, • Highly organised, with good time management, • Confident, professional and capable of influencing decisions, • Excellent attention to detail Reporting to The successful candidate will report directly to Dar’s Associate Director, Business Development. Number of Direct Reports None initially, though this is expected to change with the growth of UK Business Development team. Key Relationships The successful candidate will work and/or interface regularly with • Dar’s Associate Director, Business Development, • Dar’s Business Development Officer, • Dar’s UK CRM and Admin Manager, • Dar’s Heads of Technical Departments, • Sidara’s UK Marketing Manager, • Sidara’s UK Business Development team members How to Apply Please attach your motivation letter and an up-to-date CV when submitting your application. Shortlisted candidates will be invited to interview, where you will be asked to discuss your career highlights, challenges faced, successes achieved and lessons learned. Competitive Salary along with an impressive benefits package! • While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank all applicants for their interest. Global Data Privacy Notice for Job Candidates

Company Description CIEE London, part of the global Council on International Educational Exchange (CIEE), is a premier institution dedicated to fostering international exchange and education. Based in Russell Square, London, CIEE London offers enriching academic programs for U.S. undergraduates, interns, high school students, and scholars, including its flagship Open Campus program. The center partners with leading UK universities and local organizations to provide immersive education and professional experiences, including internship placements that connect students with London's vibrant professional community. Students join for durations ranging from six weeks to a full academic year, during which they engage in a robust academic and social environment. Additionally, CIEE London offers versatile event spaces for conferences, workshops, and business meetings. Summary of Position: The Program Coordinator works under the supervision of the Program Manager in designing, communicating, and executing all extra-cultural learning opportunities for students at the London study center. These include orientation, overnight study tours and day trips, local excursions, and events hosted at the study center. The Program Coordinator interacts daily with students and therefore plays an important role as a conduit between students and staff. They must an be excellent event planner communicator and able to assist students to experience London culture and society. The Program Coordinator is therefore very familiar with London and navigates the city with ease. Primary Responsibilities: • Support the Student Life team with the organization, preparation, and successful implementation of orientations, and all the necessary logistics included., • Support our students for the duration of the program by helping students work through issues such as homesickness and illness and referring them to appropriate resources., • Share your enthusiasm for the local language/culture/program subject – bring your experience!, • Help support/supervise our students during activities and excursions as assigned by the Student Life team, • Assist the team to manage students’ major behavioral and other pastoral issues., • Hold the CIEE emergency phone on rota to support students after hours., • Monitor and respond to emails in the shared London Student Life inbox., • Be part of the Student Representative Council with other Program Coordinators., • Report all medical or behavioral incidents to London senior management and global support teams in Salesforce with detailed documentation within 72 hours., • Immediately report any serious concerns to the Program Manager., • Assist all teams with program logistics, group management and other duties as assigned by the Programs Manager., • Cross collaborate with other Program Coordinators to assist with housing placements and support faculty led programs., • Cross collaborate to support students on our Direct Enrollment Programs. Skills and Experience • Bachelor’s degree, • Minimum 2 years' experience in a higher-education setting or within a study aboard office., • Minimum 2 years' experience working in a student-facing environment., • Interpersonal skills, intercultural communication skills and ability to work across cultures with diverse staff and students, • Sound judgement and decision-making skills in crises with discretion to sensitive topics, • Proficient in Microsoft Office packages and a knowledge of social media platforms e.g., Instagram, TikTok etc. (desirable, • Experience with Salesforce (desirable), • Able to adapt in a dyna)rk environment, • Knowledge of London and the UK, • Ability to create positive and inclusive group dynamics amongst students of different backgrounds, • Understanding/experience of US culture and study abroad experience (desirable), • Empathy for CIEE’s mission, culture, and values How to apply Please send an up-to-date CV and cover letter detailing why you are applying for the role and what skills you can bring to the team. Please submit your application to: Diversity Matters: CIEE believes that diversity matters and that professionals with diverse backgrounds provide diverse approaches and ideas to solving problems and finding ways to advance our mission to bring the world together. Candidates from underrepresented groups with diverse backgrounds and experiences are strongly encouraged to apply. Due to U.K. employment regulations a background check will be conducted as a condition of employment. Right to Work Required To be considered for the position, you must already be legally permitted to work in the United Kingdom. CIEE will not offer visa assistance.

Company Description At UI Social Infrastructure, we revitalise homes and communities through the regeneration and maintenance of living spaces, breathing new life into neighbourhoods and ensuring homes are safe and compliant. From delivering large programmes of work for social housing providers, to fully integrated property service solutions, we provide a wide range of services for public sector clients. Our experienced teams are specialists in working within occupied properties, ensuring that there is minimal disruption to residents and communities. We collaborate with community and social value specialists to deliver long lasting benefits for all. Job Description Join the thriving and dynamic UI Social Infrastructure team in Brentwood! As a rapidly growing business, we are excited to welcome a new Senior Quantity Surveyor to contribute to our success. If you're looking for a long-term career opportunity with a Main Contractor, where you can develop your skills and be part of an industry-leading organisation, this role is for you. You are to be the commercial lead on a long term partnering framework and be responsible for the commercial success of the projects whilst adhering to commercial administration procedures. To promote and deliver a collaborative environment with both the client and throughout the management of the subcontract / supply chain account. Pre-contract The preparation of tenders as directed including checking of quantities, scope and programme. Compile tender event schedule for pricing. Analyse Subcontract tender quotations for exclusions and conditions and compile tender offering to client.(minimum 3 quotes) Adhere to internal settlement gateways prior to tender return release. Advise client on tender qualifications, allowances and ensure pricing is inline with Partnering Framework. Project delivery Co-operate and work in partnership with the project team to ensure consistent delivery of successful projects in order to support the achievement of business unit objectives and to deliver target margins. Support the Operations Manager to ensure that all significant project issues and correspondence and all necessary contractual processes have been observed, notices issued, records kept and documents stored by the team to protect the company’s position, seeking advice from the Commercial Manager where necessary Provide advice to the management team on contractual, valuation and measurement matters. Procurement Prepare and implement the project procurement strategy with Operations Manager Support the Group Procurement Department buying deals by ensuring they are communicated to subcontractors at tender stage and applied at order stage Chair subcontract interview meetings in association with Operations team Prepare subcontract enquiries including site measurement and formulating the tender list in consultation with the wider management team along with subsequent analysis and assessment of subcontract quotations. Negotiate sub-contract packages to deliver the most favourable outcome for the company. Draft and place sub-contract orders as and when authorised and ensure no subcontractors commence on site without a subcontract order fully completed. Main Contract Support the Operations Manager in providing monthly reports to the Client, ensuring that such reports contain accurate forecasts of our rolling draft final account, full information concerning variations and record contractual notices and reporting. Develop & maintain close relationships with client, consultants & subcontractors to continuously improve customer experience, improve our Company position and obtain repeat & negotiated business. Evaluate submit and agree the price of C.V.I's and contract Instructions provisional sums, demonstrate value for money etc Prepare and agree monthly valuations with the clients representative and ensure same are invoiced, paid, in full and on time Ensure that any agreement with client representatives is documented Ensure that adequate records are kept in respect of any future claims. Prepare and submit alternative proposals for material and specifications to the client for approval Site Overhead costs and advise the Operations Manager on action to be taken to remedy over-expenditure with client. Prepare and agree quarterly open book audits (cost and value reconciliation) with the clients representative and reach final account position yearly. Prepare and once approved by line manager submit all necessary contractual claims Subcontract Prepare and negotiate interim valuations and final accounts including all necessary measurement as well as making sure that any agreement of variations with supply chain is documented. Measure, value, negotiate and check as necessary all subcontract interim and final account applications and process all associated payments in accordance with the Construction Act and/or other prevailing legislation Inform the Commercial Manager of any possible claims by subcontractors and prepare and/or seek direction in preparing any necessary documentation/correspondence to protect the Company’s interests. Prepare response to any claim for loss and expense, after liaison with their line manager Financial Having full project(s) profit and loss accountability Competent use of company cost system Manage the CVR process, in conjunction with the Operations Manager, understanding and accurately forecasting project values, costs & margins against the target margin and profit plan, and agreeing changes and solutions with the Contracts / Project Manager prior to implementation Forecast cash on an accurate and timely basis, ensuring that the cash position of the project is maximised without compromising our contractual arrangements and relationships with either customers or subcontractors & suppliers Ensure profit plans are understood for each scheme/project and monitor and deliver on agreed areas and work on identifying further areas for recovery. Raise alarm signals to the Commercial Manager when the contract is straying outside the cost and profit parameters. Use best endeavours and seek to maximise margins in co-operation with the Operations Manager. Monitor preliminaries / site management costs and advise the Operations Manager on action to be taken to remedy over-expenditure. Prepare and present commercial elements at the site Monthly Contract Review Meeting Legal / Dispute Assist in the preparation of ‘claims’ or other means of dispute management to correct an imbalance of cost and value. To include drafting and sending contractual letters and supporting information. Study contract documents and advise on onerous conditions therein including the preparation of briefing notes for Operations Manager. Upon receipt of contract, ensure that comparison of contract documents with tender documents is carried out and advise on any anomalies as well as ensuring that terms are in line with House Rules. Other Manage all of the People responsibilities for your team including undertaking and monitoring the completion of Performance & Development Reviews, supporting and coaching team members to achieve both individual and business objectives. Attend site meeting and client meetings as necessary. Under supervision support in the collation of relevant documentation relating to insurance claims. Maintain and continuously improve commercial /legal/contractual awareness. Knowledge of and compliance with Group Delegated Authorities and Contracts Process. Ensure compliance with document control system Involvement in community engagement activities within and outside normal working hours Working in one or more locations as required Any other duties assigned. Qualifications • BSc in Quantity Surveying or similar commercial related course, • Professional qualification MRICS or MCIOB desirable, • Good data interrogation skills, • Line Management experience, • Commercial Awareness with good legal/contractual knowledge and experience, • Experience of Management accounts, • Proficient in Microsoft office particularly Excel, Access and keen to extend knowledge on software packages, • Commercial contracting experience, • Re-measurement skills, • Previous experience in construction or similar sector, • Valid driving licence, • CSCS card at appropriate level, • Take responsibility for own development

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant.\n\nThe Role\n\nTo support our continued growth, we are currently seeking a Fire Door Installer to join our team. We are looking for someone who demonstrates a polite, friendly, and flexible can-do attitude, and is a strong team player, while showing a genuine interest in fire safety, along with a willingness to expand their knowledge and take on new challenges.\n\nResponsibilities \n\nInstallation of Fire Door Sets\n\t\nAll aspects of fire door maintenance\n\t\nWorking in a team and independently when required\n\t\nLiaise with management team daily\n\t\nCarry out Fire door assessments and record findings\n\t\nAbility to use company recording programs to capture works being carried out to the door/installation.\n\nAbout You\n\nNVQ Level 2 or equivalent qualification in Joinery or other relevant trade, or equivalent level of competence obtained from on-the-job experience\n\t\nCSCS Card\n\t\nProven experience working as a Carpenter\n\t\nExperience in working in the social housing/health/high street sector \n\t\nTrade background experience\n\t\nKnowledge/Awareness of Health and Safety on site\n\t\nFire door upgrade repair techniques\n\t\nThe ability to work under pressure and meet deadlines\n\t\nAbility to use own initiative\n\t\nExcellent communication skills\n\t\nAbility to diagnose/problem solve\n\nWhat We Offer\n\n£20-£22 per hour plus benefits including:\n\t\n23 days holiday + bank holidays\n\t\nUp to £2,000 colleague referral fee\n\t\nLong-service awards\n\t\nPerkbox – access to free coffees, cinema tickets, discounts and well-being offers\n\t\n1 paid volunteer day each year\n\t\nOngoing training, support and opportunities for progression, we promote from within\n\nWhy Axis CLC\n\nJoining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth.\n\nOur Commitment to Inclusion\n\nMany faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know

Senior Tax Manager (VAT) - Property - £90k - London Your new company This organisation is a large, mission‑driven group that manages a substantial portfolio of homes and delivers services designed to help people live well. It operates across multiple regions through a multi‑entity structure, supporting a wide range of business areas and development activity. Guided by strong social purpose, it takes a forward‑thinking approach to compliance, financial governance, and long‑term community impact. Your new role As the Senior Tax Manager, you will take the lead on all day‑to‑day tax matters across a variety of tax areas, primarily VAT (partial exemption) and SDLT. You will review VAT returns, support operational teams, provide detailed tax advice on new projects, manage relationships with HMRC, and ensure compliance with all relevant legislation. You’ll also collaborate closely with colleagues in corporation tax, employment tax, payroll, and finance, while contributing to high quality reporting and internal guidance. The role is full‑time, permanent, and based in a central London location. What you'll need to succeed • You will ideally have a CTA, CCAB, CIMA or equivalent professional qualification in tax or accounting., • Significant tax experience, specifically VAT (partial exemption) and systems work., • Experience in the property, real estate or housing sectors would be beneficial., • Salary c.£90,000, • Hybrid working: 2 days per week from London office, • Generous pension contributions and annual leave What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV detailing how you are a good match for this role. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4776565

Financial Accountant - Public Services Your new company You’ll be joining an organisation with a strong social purpose and a commitment to delivering high-quality services to the communities it supports. The finance function plays a crucial role in ensuring transparency, accountability, and robust financial stewardship. You’ll be part of a collaborative team that values integrity, continuous improvement, and professional excellence. Your New Role As a Financial Accountant, you will support the delivery of accurate statutory reporting, tax compliance, and strong financial controls across the organisation. You will assist with financial statement preparation, contribute to month‑end and year‑end reporting, produce reconciliations, and work closely with both internal stakeholders and external advisors. This position offers a diverse workload within a technically engaging environment. What You’ll Need to Succeed • Full CCAB or CIMA qualification (or equivalent). Essential., • Strong financial accounting experience gained in practice, industry, or the public/not‑for‑profit sector., • Solid understanding of UK accounting standards and statutory reporting requirements., • Experience with core tax areas such as VAT, CIS or Corporation Tax and the ability to interpret legislative changes., • Strong analytical skills with excellent attention to detail and the ability to manage multiple priorities., • Confident communication skills, with the ability to explain technical concepts clearly., • Strong IT skills, particularly in Microsoft Excel., • Experience with reconciliations and supporting month‑end activities.Desirable:, • Experience preparing group or consolidated accounts., • Prior exposure to operating in a public or not‑for‑profit environment such as housing, local or central government, or wider public services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We will call you if you are shortlisted. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4770991

Adecco are recruiting on behalf of a large public sector organisation for a Complaints Officer (Repairs) to support the effective management of housing repairs complaints and improve resident experience.\n\nThis is an excellent opportunity for an experienced complaints or customer insight professional who is passionate about service improvement, advocacy for residents, and delivering fair, timely outcomes.\n\nComplaints Officer (Repairs)\nPublic Sector - Local Authority \nFull Time - Monday to Friday, 36 hours per week\nTemporary Role - 6 months \nGrade 8 - £21.41 per hour PAYE / £28.40 per hour Umbrella\nHybrid Working - 2 days per week in office (flexible) \nIT Equipment Provided\nASAP Start\n\nAbout the Role\n\nAs a Complaints Officer, you will play a key role in ensuring that residents' complaints relating to housing repairs are handled thoroughly, fairly, and in line with policy and the Housing Ombudsman Complaints Handling Code.\n\nYou will act as an advocate for customers, coordinate responses to complex complaints, and ensure that learning from complaints is embedded into service improvement.\n\nKey Responsibilities\n\nInvestigate and manage housing repairs complaints, ensuring timely, high‑quality responses in line with policy and Ombudsman standards\nCoordinate complex and high‑risk complaints, including multi‑service case conferences where required\nEnsure residents are heard and that all eligible elements of complaints are fully investigated\nChallenge the quality and scope of investigations when necessary to achieve the right outcome\nDraft clear, customer‑focused responses in plain English\nRespond to escalated enquiries, including those from elected representatives or MPs\nMonitor complaint trends, identify root causes, and support service improvement initiatives\nEnsure learning from complaints is recorded, shared, and implemented across services\nMaintain excellent record‑keeping and compliance with data protection requirements\nBuild effective working relationships with internal teams, partners, and external agencies\n\nWhat We're Looking For\n\nEssential Experience & Knowledge\n\nExperience handling complaints, or clear evidence of transferable skills\nExperience working with the public in potentially stressful or sensitive situations\nExperience within social housing or a related public service environment\nUnderstanding of complaints processes, best practice, and relevant legislation\nKnowledge of diversity, vulnerability, and equality considerations in service deliverySkills & Abilities\n\nStrong analytical skills, including identifying trends and root causes\nExcellent written communication skills, able to explain complex issues clearly\nConfidence handling sensitive, complex, or challenging cases\nStrong organisational skills and ability to manage competing priorities\nAbility to influence and constructively challenge at all levels\nA resilient, positive, and customer‑focused approach\nConfident using Microsoft Office and complaints/case management systems\n\nWhy Apply?\n\nMeaningful work that directly improves residents' lives\nOpportunity to influence service improvement and organisational learning\nSupport from Adecco throughout the assignment\nHybrid working and a collaborative team environment\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Potential of a longer term contract - 2 days in the office ideally Your new company Working with a group of trading organisations under the umbrella of a London Borough Your new role • Provide high‑level leadership, working closely with the Group FD, • Lead and support a 4‑person management accounts team, • Build strong relationships with the associated local authority, • Produce monthly management accounts and oversee core financial processes – making improvements and document processes., • Support VAT, PAYE and Corporation Tax compliance., • Contribute to the 26/27 budget and five‑year business plan., • Support new contract implementation and the development of Finance/HR systems., • Strengthen processes, controls, documentation, and overall financial resilience. What you'll need to succeed • Qualified accountant (or equivalent experience)., • Strong commercial finance background with transformational experience., • Skilled in month‑end, budgeting, forecasting, reporting, and financial controls., • Excellent IT, data analysis, communication, and stakeholder‑management skills., • Able to lead teams, solve problems methodically, and present complex information clearly., • Desirable: experience in housing repairs, FM, catering, cleaning, or systems implementation. 4758671

Permanent, Full Time (35 hours per week)\n\nAbout the role\n\nThe Joseph Rowntree Foundation (JRF) is seeking an exceptional Head of Finance to play a pivotal leadership role at JRF, helping to shape financial strategy and deliver meaningful social impact. This is more than a finance role – you’ll be a trusted advisor to senior leaders, providing expert financial guidance and operational support to Trustees, Executive Directors and managers to influence decision-making, drive performance and ensure financial sustainability across a complex and purpose-driven organisation.\n\nThe Head of Finance will be responsible for leading financial strategy, planning, reporting and insight across JRF and the Group Centre, providing specialist advice and insight to both internal and external stakeholders. The role involves managing key relationships with the Joseph Rowntree Housing Trust (JRHT), Group Finance teams and external advisors. The successful candidate will oversee the management accounting for JRF alongside the financial accounting for the investment portfolio and funding programmes, as well as the annual budgeting and reporting processes, while maintaining oversight of the Group’s cash and liquidity position.\n\nIn addition, the Head of Finance will deputise for the Group Finance Director on JRF matters and lead a small, high-performing team embedding strong financial leadership across the organisation. This role will also drive improvements in systems and processes, embed cultural change, champion innovation, identify and manage risk and act as a trusted advisor to the JRF Executive. The successful candidate will combine technical expertise with strategic vision and leadership, influencing and inspiring teams across the organisation.\n\nAbout you\n\nWe are seeking a highly skilled finance professional with a recognised accountancy qualification such as ACA, CIPFA, CIMA, or ACCA, and significant post-qualification experience in a similar environment. The successful candidate will demonstrate strong influencing and networking abilities, with a proven track record of working collaboratively with colleagues, Executive Directors and Trustees to achieve outcomes aligned with the organisation’s mission. You will have experience in leading and motivating teams and possess a solid understanding of Charities Statements of Recommended Practice (SORPs), VAT and tax legislation, particularly within the charity sector. Familiarity with charity operations is essential.\n\nThe role requires the ability to prepare and present complex financial information clearly in a variety of formats to non-finance specialists across the organisation, including at Board level. You will bring strong analytical and problem-solving skills, a solution-focused mindset and a demonstrated ability to build consensus. Experience in initiating, implementing and embedding changes to systems, processes and organisational culture to drive improvements is highly desirable. You will be able to prioritise effectively, respond flexibly to competing demands and work both independently and as part of a team. Excellent written and verbal communication skills are essential, along with advanced proficiency in Microsoft Office.\n\nHow to apply\n\nIf you share our passion and this role sounds like you, then we’re looking forward to hearing from you.\n\nPlease submit your CV and supporting information via our online application platform.\n\nThe closing date for applications is Thursday 16th April 2026.\n\nInterviews will take place week commencing 4th May 2026.\n\nWe reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.\n\nAdditional Information\n\nApplications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.\n\nWe positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.\n\nWe are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.\n\nIn support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for.\n\nAt JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).\n\nWe offer a supportive and flexible workplace. For details about our benefits click here: JRF Benefits\n\nWe are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.\n\nIf you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know

At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK.\n\nPart of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong.\n\nRole Overview:\n\nAs a Field Sales Manager at Polypipe, you’ll be at the forefront of driving regional growth through a dual-pronged approach, creating demand via specification with developers and contractors, while building stronger, more valuable partnerships with our merchant customers. This role balances tactical account development with front line sales execution, ensuring Polypipe is the first choice in both the open specification and merchant space.\n\nThis role will cover the following areas; KT/TW/SW/CR/BR/RM/DA/SM/GY/JE\n\nPlease note candidates will be required to be located on patch to be considered for the position.\n\nKey Responsibilities:\n\nSpecification Sales & Opportunity Conversion\n\n * \n\n Proactively identify and convert specification opportunities across private and social housing developers, local authorities, contractors, groundworkers and site managers\n\n * \n\n Build trusted relationships with key customer decision makers including technical, commercial, and procurement teams\n\n * \n\n Track, manage, and win project-based opportunities using early engagement and real time tracking with our CRM platform\n\n * \n\n Ensure our full product range is positioned at both on-plot and off-plot stages, driving value and volume across the board\n\nMerchant Development & Account Management\n\n * \n\n Manage and grow sales across regional merchants (open market and OTC), maximizing share of wallet, stockholding, and POS visibility\n\n * \n\n Deliver professional, value-led presentations and campaigns tailored to branch and group level objectives\n\n * \n\n Build strong working relationships with branch managers and influencers to support pull-through activity, whilst taking share from the competition\n\n * \n\n Collaborate with internal stakeholders (Marketing, Merchandising, Category Manager and the Desk Based Account Managers) to deliver against trading plans and growth opportunities for your portfolio\n\nSales Execution and KPI’s\n\n * \n\n Deliver and exceed volume, revenue, and open specification pull through targets across your customer base\n\n * \n\n Meet weekly customer call expectations\n\n * \n\n Accurately report, update and manage sales activity through the CRM (Genvue) and business planning tools\n\n * \n\n Deliver customer messaging and ambitions with clarity and confidence while preserving commercial relationships\n\nMarket Intelligence & Continuous Improvement\n\n * \n\n Act as the regional eyes and ears of the business – feeding back market insights, competitor activity, and customer sentiment\n\n * \n\n Support compliance, auditing, and site reporting where applicable\n\n * \n\n Maintain up-to-date knowledge of product solutions, regulations, and construction trends\n\nCapabilities and experience required\n\n * \n\n Proven sales experience, exceeding targets, preferably within the construction sector\n\n * \n\n Preferable experience of working within a manufacturing business in field sales role & Experience of specification and channel sales in commercial building segments\n\n * \n\n Ability to communicate, present and influence at all levels of the organisation\n\n * \n\n Ability to analyse data and provide succinct solution with Excellent verbal and written communications skills\n\n * \n\n Excellent listening, negotiation, motivation, and presentation skills\n\n * \n\n A full driving licence as travel to customers and Polypipe sites is required\n\n * \n\n Commercial savvy with understanding of customer motivations linked to ability to develop tactics for negotiation and solution orientated business development\n\n * \n\n Proven experience of modern sales enablement tools eg CRM, digital marketing\n\nWorking Hours & Benefits:\n\n * \n\n Monday - Friday, 37,5h\n\n * \n\n 25 days annual leave\n\n * \n\n Contributory pension scheme - matched up to 8% & Life Assurance\n\n * \n\n Enhanced Maternity & Paternity pay\n\n * \n\n Save as you earn Sharesave Scheme\n\n * \n\n Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services

Spencer Clarke Group are seeking a Homelessness Complaints and Enquiries Officer for a Local Authority Client in Southwest London.\n\nIn this role, you will manage and respond to complex homelessness-related complaints and enquiries, ensuring timely, legally compliant, and customer-focused outcomes.\n\nDuties:\n\nInvestigate and respond to homelessness-related complaints and enquiries in line with legislation and council policy\nManage a caseload covering statutory decisions, housing register applications, and temporary accommodation\nLiaise with residents, internal teams, and external partners to gather evidence and resolve cases\nMaintain accurate case records and produce clear, professional written responses \n\nQualifications and Experience:\n\nThe successful candidate will have the following skills / experience:\n\nProven experience handling complaints, including complex and high-risk cases\nDirect experience working with homelessness services and statutory decision-making\nExperience managing cases involving housing register applications and temporary accommodation\nExperience using case management systems within a local authority or similar environment \n\nWhat's on offer:\n\nSalary: £30ph\n\n\n\nContract type: 3-6 months minimum\n\nHours: Monday to Friday, 36 hours per week\n\nHow to apply:\n\nOnce your CV is received, if you are successful, you will be contacted.\nDue to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.\nFor any further questions, please contact Taylor Kirkham on (phone number removed).INDSCGTK