Senior People Operations Analyst
17 hours ago
New York
Job Description: Serve as a primary Workday administrator and subject matter expert, responsible for ongoing configuration, maintenance, optimization, and support across HR modules (e.g., Core HCM, Recruiting, Compensation, Performance, Learning, Reporting) Design, configure, and maintain Workday business processes, approvals, security roles, data validations, and calculated fields Manage Workday releases and enhancements, including requirements gathering, impact analysis, testing, deployment, and communication Troubleshoot system issues, monitor integrations, resolve configuration challenges, and partner with vendors or Workday support as needed Ensure data integrity, compliance, and a strong user experience for employees, managers, and HR Design, implement, and optimize end-to-end people operations processes, leveraging Workday where appropriate, but not limited to Workday-based solutions Analyze current workflows across the employee lifecycle and redesign processes to improve efficiency, clarity, scalability, and employee experience Maintain a deep understanding of HR workflows, policies, procedures, business objectives, regulatory requirements, and industry practices to anticipate and respond to changing needs Identify and implement process improvement opportunities that streamline People Operations and promote innovation Manage people operations and systems-related initiatives through the full lifecycle: requirements gathering, configuration, testing, implementation, and adoption Provide data analysis across talent attraction, development, performance, and retention to answer key business questions Identify key analytics and insights to improve workforce planning, operational effectiveness, and employee experience Design dashboards and reports, assess usage, and enable data self-service for the business Design and implement surveys for candidates, new hires, and employees, including the annual employee engagement survey Develop training materials, presentations, job aids, and documentation to support process and system understanding Remain current on HR systems, data strategies, and best practices to continuously improve how technology supports the business. Requirements: Minimum 4+ years of hands-on Workday administration and configuration experience Strong knowledge of HR information systems, with deep expertise in Workday Demonstrated experience designing and improving people operations processes beyond system configuration Solid understanding of core HR functions (recruiting, leave of absence, performance management, compensation, learning, etc.) Strong project management, written, and verbal communication skills Data-driven and analytical; enjoys identifying metrics and insights to solve business problems Ability to handle confidential information with judgment and discretion Ability to build and maintain relationships with a wide range of business stakeholders Demonstrated learning mindset and adaptability Proficiency with Microsoft tools, including Outlook, Word, MS Forms, Power BI, PowerPoint, and advanced Excel Must comply with company vaccine policy Must have unrestricted authorization to work in the United States. Benefits: medical dental vision basic life insurance paid holidays paid time off 401(k) matching plan