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Job DescriptionDescription: We are currently seeking a skilled and customer-focused individual to join our team as an HVAC Technician. As an HVAC Technician, you will play a key role in maintaining, diagnosing, and repairing the heating, ventilation, and air conditioning systems that keep our residents comfortable year-round. If you have strong technical expertise, sharp problem-solving skills, and a commitment to delivering exceptional service, this is an exciting opportunity to grow your career with our team. Free apartment available Monument Real Estate Services’ Values: We lead, no matter our role. We set each other up for success. We believe the details matter. We are ethical above all else. Compassion is at our core. We are a multifamily management company with a history of caring for our residents, our employees, and our communities dating back a decade. We only manage our own properties and that focus, and passion creates the family-like environment we are proud of. Job: Maintenance HVAC Technician Job description: An Maintenance HVAC Technician is responsible for the installation, diagnosis, repair, maintenance, and replacement of heating, ventilation, air conditioning, and refrigeration systems throughout our multifamily apartment communities. This role also supports general maintenance needs, helping ensure residents receive prompt, professional service while maintaining a safe, clean, and attractive property. Compensation, Benefits and Perks: Monument will provide the following compensation: • Competitive salary: $24.00 per hour (based on education and experience), • 20% rental discount, • Monthly renewal and make-ready bonuses, • $100 weekly on-call stipend, • Health and Wellness benefits & other voluntary benefits, • 401K Retirement Plan with Company match, • Life insurance and disability insurance, • 8 Paid holidays, • 15 days of Paid Time Off, • 16 hours of Well-Being Days, • Professional Development Assistance Program Essential Duties and Responsibilities: HVAC technician duties and responsibilities may include but are not limited to: • Diagnose, repair, and maintain residential HVAC equipment, including furnaces, air conditioners, heat pumps, mini-splits, PTACs, and boilers., • Perform preventative maintenance, including seasonal inspections, filter and belt replacement, coil cleaning, and testing of safety controls., • Recover and recharge refrigerant in accordance with EPA regulations, and troubleshoot electrical, mechanical, and control system issues., • Replace HVAC components such as motors, capacitors, contactors, compressors, blower assemblies, and thermostats., • Routine work orders must be responded to within twenty-four (24) hours and completed within the same time frame, when possible., • Assist with general maintenance duties, including plumbing, electrical, appliance repair, painting, and carpentry, as needed., • Monitor security – all vacant units, outside doors of the clubhouse, and other maintenance and/or common facilities and amenities. Ensure doors are locked. General property safety and security and accident prevention, including key control., • Maintain a professional demeanor with residents., • Communicate regularly with the Maintenance Supervisor or Community Manager regarding issues and recommendations for property improvements., • Follow all OSHA guidelines and safety procedures, wearing safety equipment at all times., • Must have the ability to work weekends when necessary and participate in an on-call rotation., • Must have a valid driver’s license and reliable personal transportation. Requirements: Qualifications: An Maintenance HVAC Technician shall have the following skills, education, and experience: • High school education or GED., • Minimum of 3 years’ HVAC experience (multi-family strongly preferred)., • EPA Section 608 Certification (Universal preferred), • Valid Driver’s License., • Working knowledge of plumbing, electrical systems, HVAC systems, appliance repair, pools and spas, carpentry, and general construction., • Neat, clean, and professional appearance; maintain a professional attitude and work habits in dealing with the staff, vendors, and the public., • Physical demands include, but are not limited to lifting, carrying climbing, stepping, kneeling, working outdoors, overtime and weekend on call rotation. DISCLAIMER This job description is not an employment agreement or contract, implied or otherwise.

Job Description Maintenance Technician ABOUT THE CARROLL COMPANIES For over 30 years, The Carroll Companies have been committed to achieving business success by providing innovative, cost-effective real estate developments and services. Headquartered in Greensboro, NC, The Carroll Companies features a collection of enterprises specializing in diverse aspects of land development construction, ownership, management, and publication. As The Carroll Companies continue to evolve nationally and internationally, we are best known for our luxury multifamily developments, visionary mixed-use lifestyle centers, and superior storage solutions. Why Work for Ari Apartment Management? • Sole owner-owned and operated for over 20 years., • Thriving culture that promotes safety first for all of our employees., • Company uniforms provided to employees., • Paid training & certifications offered, as appropriate., • Comprehensive medical, dental and vision benefits in addition to 401K, 401K match, Short Term Disability, Long Term Disability & Life Insurance for eligible employees., • Medical Advocacy Program available to all employees., • Paid time off & Paid Holidays., • Employee Discount Program., • Referral Bonus Program. Job Summary The Maintenance Technician is responsible for performing various community maintenance functions necessary to maintain and enhance the value of the property. You will be responsible for handling service requests for residents and making improvements to vacant apartments to prepare them for market-ready status. You will be expected to represent the company in a professional manner at all times including providing excellent customer service and responding to resident requests and concerns in a timely manner. Responsibilities • Resident Champion:, • Respond promptly and courteously to service requests, ensuring resident satisfaction., • Maintain a clean and well-maintained community environment., • Improve vacant apartments, making them market-ready and welcoming for new residents., • Multi-Talented Craftsman:, • Perform diverse maintenance tasks, including plumbing, electrical, carpentry, painting, appliance repairs, and more., • Identify and address potential issues to prevent larger problems., • Professional & Reliable:, • Represent ARI Apartment Management with a positive and professional attitude at all times., • Communicate effectively with residents, colleagues, and vendors., • Work on-call rotations, responding to urgent needs after hours. Qualifications: • High school diploma or equivalent is preferred; Trade school and/or military training a plus., • 3+ years general maintenance experience (i.e. plumbing, electrical, carpeting, and painting, etc.), • CPO preferred, or must be willing to obtain within 60 days of employment., • Valid driver's license along with good driving record and auto insurance is required., • Ability to work on-call rotation, responding to after hours emergencies The Carroll Companies is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity is a source of strength and innovation, and we are dedicated to providing equal employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage applicants from all backgrounds to apply and join us in our mission to create a workplace that reflects the diversity of the world we serve. Together, we strive to build a culture that celebrates uniqueness, embraces differences, and ensures that every employee feels empowered to bring their authentic selves to work. Your talent is what matters most, and we are excited to welcome individuals from all walks of life to contribute their skills and perspectives to our dynamic team.

Job Description Qualifications & Required Experience of an Apartment Maintenance Technician • Ability to read, write, and speak English to communicate with customers, process Company paperwork, and interpret safety and operating manuals and procedures., • Must be able to move, carry, reposition, or lift items weighing up to 50 lbs., • Ability to walk and stand for long periods of time., • Ability to climb stairs, ladders, scaffolds, and ability to navigate elevation changes while maintaining balance., • Frequent need to sit, stoop, kneel, crouch, crawl, bend, push/pull, and ability to navigate difficult terrain and access small areas., • Ability to work standard community hours, including evenings and weekends., • Ability to work as an on-call technician and provide after-hours emergency service with the support of the Service Manager while following Company standards., • Perform repairs that may include, but are not limited to, plumbing, electrical work, and general carpentry work related to household, building, and property grounds repairs., • EPA certification Type II or Universal is required., • Considerable experience troubleshooting HVAC., • CPO certification is a plus., • Valid Driver's License is required. Compensation & Benefits of an Apartment Maintenance Technician • Competitive pay!, • Full health, vision, dental, life, and disability benefits - available within 1-30 days!, • Generous 401k and HSA Company match!, • Paid time off – eligible for 3 weeks (120 hours) in 1st year!, • 10.5 paid holidays! At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!

Job Description Overview Why Highmark Residential? Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace! Why we need you: The Maintenance Supervisor is responsible for organizing, directing and managing the overall maintenance and preservation of the Community. What Highmark can do for YOU: • Help you achieve your goals by continuous professional development and regular career progression sessions, • Competitive pay for the market, • Monthly bonus opportunities for all site associates, • 30% associate rent discount, • Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment, • Company-provided life insurance, short term and long term disability coverage, • Flexible Spending accounts, • 401(k) eligibility after 90 days, with 4% Highmark match, • Professional Certification & Tuition reimbursement, • Vacation, Sick and Personal Time off available to use after 90 days, • 10 paid holidays, • Paid parental leave Responsibilities This is what you’ll do: • Directs and oversees maintenance staff and ensures all areas of the community are maintained, • Monitors, supports and improves team performance by assisting with skill development, • Maintains proper inventory levels and orders supplies as needed, • Works hands-on to ensure market-ready, occupied and preventative maintenance is performed accurately and in a timely manner, • Obtains bids and interacts with contractors and is knowledgeable of competitive pricing of supplies, • Works with Property Manager in managing community budget and expenditures in all areas of maintenance Qualifications We’re looking for you if: • Interested in the above, • You have leadership and team-building skills, • Experience in apartment maintenance, • You strive for excellence Some things we can’t live without are: • Five years of apartment management and supervisor experience, • Must be able to direct, motivate, train and develop subordinates, • Type II A/C Certification or Universal, • High school diploma or equivalent, • Valid driver’s license #CARM Req ID: 2026-10211

Job DescriptionDescription: Pickering & Company is looking for a Multi-Family Residential Maintenance Technician to join our team! Applicant must be a team player, have Multi-Family Apartment Maintenance experience, be able to work in a fast paced environment, must be organized, able to multi-task, and have excellent customer service skills. Experience in carpentry, general maintenance, HVAC, Electrical, Plumbing is required. CPO and CFC Certifications are also required or be willing to obtain those licenses within a deadline of commencing employment. Weekends and on call required. Competitive pay and a great benefits package! Some Responsibilities Include: Maintain community grounds clean and free of trash Complete all work in a timely manner without sacrificing quality of work Maintain resident retention through preventative maintenance, work orders and turns Maintain and track all community assets Respond to all after-hour emergency calls Respond to resident service calls in a timely manner The use of electronic devices for the tracking and logging of work orders and daily email management Maintain professional behavior and effectively communicate with vendors and residents Strong work ethic Develop plans to improve efficiency Be dependable - regular attendance will be required and expected Be able to lift objects that weigh more than 10lbs and the ability to withstand sometimes strenuous tasks Have dependable and reliable transportation A valid driver's license Education and Licenses/Certifications Required: Must have a valid driver's license CFC CPO Benefits (limited to full time employees): Generous PTO and Holiday Pay 401K + Employee Match Medical, dental and vision insurance Life Insurance Short/Long Term Disability Mileage reimbursement This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused Innovative -- innovative and risk-taking Aggressive -- competitive and growth-oriented Outcome-oriented -- results-focused with strong performance culture Stable -- traditional, stable, strong processes People-oriented -- supportive and fairness-focused Team-oriented -- cooperative and collaborative Requirements: Some Responsibilities Include: Maintain community grounds clean and free of trash Complete all work in a timely manner without sacrificing quality of work Maintain resident retention through preventative maintenance, work orders and turns Maintain and track all community assets Respond to all after-hour emergency calls Respond to resident service calls in a timely manner The use of electronic devices for the tracking and logging of work orders and daily email management Maintain professional behavior and effectively communicate with vendors and residents Strong work ethic Develop plans to improve efficiency Be dependable - regular attendance will be required and expected Be able to lift objects that weigh more than 10lbs and the ability to withstand sometimes strenuous tasks Have dependable and reliable transportation A valid driver's license

Job Description General Function: Under the direction of the Property Manager or other appropriate administrative staff, is responsible for the general maintenance and upkeep of buildings, grounds, and equipment. Responsible for maintaining electrical, plumbing, mechanical, and related systems. Assist in training, evaluating, motivating and supervising all maintenance staff. Equally responsible for superior customer service and overall satisfaction of residents. Rotate emergency on-call availability with other maintenance staff. Duties: Complete all service request Follow up on service request to ensure resident satisfaction Participate in the implementation of on ongoing property maintenance and improvement plan Produce turns on vacant units with 5 working days Maintain at least 80% of vacant unit in ready condition at all times Perform various maintenance tasks and assist in lifting/moving appliances with the use of hand trucks. Maintain and update inventories and order supplies as needed. Understand the occupational hazards and corresponding safety precautions necessary for the safe performance of assigned duties, and ensure compliance with PPE guidelines. JOB REQUIREMENTS: High School or GED equivalent HVAC certification preferred CPO certification preferred. Must be able to pass drug & background screen. Must be available to rotate emergency on-call responsibilities, with reliable transportation. \nCompany Description From origins of 12 apartment units and one employee in 1977, Southwood Realty has emerged as one of the premier property management companies in the Southeast. The company has grown to encompass many multi family apartment communities served by over 600 employees. The Southwood portfolio includes a variety of apartment community styles that have several amenities. With locations in North Carolina, South Carolina, Tennessee and Georgia, Southwood Realty continues to grow by constructing new apartment communities and through the acquisition of existing properties. A privately owned corporation, Southwood Realty is headquartered in Gastonia, North Carolina. From origins of 12 apartment units and one employee in 1977, Southwood Realty has emerged as one of the premier property management companies in the Southeast. The company has grown to encompass many multi family apartment communities served by over 600 employees. The Southwood portfolio includes a variety of apartment community styles that have several amenities. With locations in North Carolina, South Carolina, Tennessee and Georgia, Southwood Realty continues to grow by constructing new apartment communities and through the acquisition of existing properties. A privately owned corporation, Southwood Realty is headquartered in Gastonia, North Carolina.

Job Description Our amazing apartment community in Greensboro, NC is in need of a Maintenance/Renovation Technician to join our Maintenance Team. This position is responsible for the completion of renovated and rehabilitated apartment units. This is a full-time position offering competitive pay and generous benefits including medical, dental, and vision insurance plus 401k, flex spending account, and paid time off. Duties and Responsibilities • Develop project scope and renovation specifications for each unit scheduled for rehab, • Work with Property Manager/Supervisor to determine budget, materials and supplies needed, vendors required and schedule for completion of each unit, • Complete renovation of each unit consistent with company quality standards, budgets, and timelines, • Complete make ready checklist and submit to office with keys to unit ready for move in, • Complete all administrative requirements and forms accurately and in accordance with established property deadlines (i.e. timeclock, logs, checklists, etc.), • Maintain and utilize tools, equipment, and vehicles in a clean, orderly, and safe manner and follow established procedures for accessing/returning tools and other materials from the maintenance shop, • Comply with all safety policies including utilizing required safety equipment and participate in routine safety inspections, alerting Property Manager/Supervisor of any safety hazards immediately, • Comply with policies and procedures laid out in the property Operations and Maintenance plan manuals kept on-site, • Participate in and meet deadlines for all mandatory training programs, • May be required to assist at other Priderock Capital Management Properties upon request, • All other duties as assigned Qualifications & Skills • Good interpersonal skills to effectively communicate and interact with managers/supervisors, co-workers, residents, and vendors, • Proven experience performing renovations required; property maintenance role at an apartment community highly preferred, • Proven experience with appliances, plumbing, electrical systems required, • Knowledge of location of gas, electric, irrigation and water shut offs required, • Availability to respond and perform on call rotations required, • Ability to perform tasks in an orderly and timely manner and work effectively on a team contributing to team goals Join us in delivering exceptional maintenance services that keep our operations running at peak performance! Your maintenance and renovation expertise combined with a proactive attitude will help us create a safe, efficient workplace where everyone can thrive!

Job Description Property Manager - Revolution Mill, Greensboro Who We Are: At Kane Realty Corporation, we pride ourselves in taking an innovative approach to creating a sense of home and community for our residents, thus enhancing value for our investors. We are committed to providing an unrivaled customer experience by practicing excellence in all we do, driving us to not only exceed the industry standards of sophisticated management, but to set them. The key to our success starts with our people. We hire first for character, second for ability, and third for experience, thus building a passionate and dedicated team. Who We Need: Kane Realty Corporation is currently seeking outstanding candidates for the role of Property Manager at Revolution Mill located in Greensboro, NC. At Kane, we take pride in doing things differently and constantly striving to find a better way. As Property Manager, you are the CEO of a large-scale business venture that has the potential to redefine part of this exciting, dynamic city, and be an icon for generations. You bring a passion for people and placemaking, and use creativity and critical thinking to enhance the value of your community by cultivating an extraordinary resident experience. You lead by example and are committed to executing with excellence in all that you do, while maintaining the highest standards of integrity and character. How This Role Creates Value: Leadership • Above all else, represent and embody the core values of Kane Realty Corporation and model this behavior to all those who with you interact., • Help lead all recruiting, hiring, on-boarding, and training of on-site staff members., • Inspire team to effectively execute all leasing, marketing, financial, administrative, and operational activities to maximize property performance., • Set clear goals, communicate them effectively, coach and support team members in their growth towards individual success., • Hold regular group and individual meetings with on-site office and maintenance teams to ensure that individuals are clear in the direction of the team and their individual responsibilities, and that they are being given the support and resources to be successful., • Build and manage relationships with external partners and leaders, and serve as the senior ambassador for your asset within the broader community. Financial • Establish and manage the property budget in accordance with the established goals and investment strategy of Kane Realty and its capital partners., • Ensure that all applicable deposits, rents, and other fees and ancillary revenues are collected and deposited., • Manage expenses, process invoices, and ensure that all payables are made in a timely and efficient manner., • Prepare daily, weekly, monthly, quarterly and annual reports informing investors and owners of all operational activities and their overall financial impact., • Conduct regular financial reforecasts and ensure that all short- and long-term capital needs are planned and accounted for. Marketing and Leasing • Maintain constant understanding of market dynamics in order to determine optimum rent levels., • Oversee thoughtful and strategic renewal process to boost resident retention., • Lead team in all sales, marketing, and outreach efforts, and produce monthly marketing and outreach calendar., • Work closely with corporate marketing team to employ a sophisticated advertising campaign, and monitor tracking data to ensure effectiveness., • Ensure that all sales strategies and follow-up procedures are being utilized, and manage CRM software to maintain high closing ratios., • Challenge team to think creatively and be innovative in their efforts to reach new prospective residents and referral sources, and build meaningful relationships. Resident Relations • Support the Resident Relations team to enhance resident experience through a robust, proactive full-service concierge and personal assistant program., • Resolve resident issues or delegate them to appropriate staff members to ensure exceptional customer service., • Participate in and oversee the execution of regular resident events., • Oversee move-in process to ensure a seamless and stress-free experience for residents and on-site team members. Maintain Community • Support and lead the Maintenance Supervisor and entire maintenance team to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance, regular preventative maintenance efforts, providing an adequate supply of market ready apartments to meet the leasing efforts, and ensuring property appearance exceeds site standards., • Inspect the community regularly to determine the quality of the physical property, and to assess and identify needs., • Ensure that property is safe, all potential hazards have been removed or mitigated, and that all disaster response and emergency systems are working properly. Who You Are: • Natural leader with an innate ability to motivate and inspire others., • "Grit" a combination of passion and perseverance in the pursuit of endeavors that bring us joy and purpose., • Strong critical thinking skills and the ability to act decisively and independently., • Excellent communicator, both verbal and written., • Great interpersonal skills and comfortable dealing with people in varying settings and conditions., • Financially savvy, with an understanding of real estate investment models and the ability to discuss in detail with capital partners and ownership groups., • Highly organized, with the ability to multi-task., • A person of action you don't wait for instruction or until an issue arises, you anticipate events before they happen and are proactive in achieving solutions. What You Offer: • At least 5-7 years professional work experience, preferably with a focus on commercial real estate property or asset management, brokerage, investments, or development. Experience in hospitality or retail management also preferred., • A track record of success developing, growing, and retaining high-performing teams., • A track record of success building and managing relationships with clients, investors, ownership groups, and other internal and external partners., • Experience managing a budget and/or P&L., • Knowledge or understanding of apartment management laws and regulations, federal, state, and local., • Must be able to work at least 2 weekends per month and evening and after-hour events., • High degree of proficiency with computer programs, including Microsoft Office Suite and Excel. Industry software (Yardi or Entrata) experience preferred., • College degree preferred.

\nJob Position: Maintenance\n \n \nLocation: Greensboro, NC 27410\n \n \nPay Rate: $25 - $30/hr\n \n \nShift: \n \n \nDescription:\n \n \nInterSolutions is hiring Apartment HVAC Technicians for apartment communities. If you have HVAC experience and are seeking part-time or full-time opportunities, this is a great chance to advance your career with our growing team.\n \n \nWhy Join InterSolutions?\n \n\n • Fast and easy hiring process apply, interview, and get hired online!\n, • Opportunities for permanent placement with top property management companies\n, • Referral bonuses for bringing in new talent\n\n \nThe apartment maintenance team is responsible for completing service requests under the direction of the maintenance supervisor or property manager.\n \n \nPrimary Responsibilities Include:\n \n \nAccurately complete service tickets and log all assigned work orders in a timely manner\n \n \nManage vacant apartments, preparing them for leasing and ensuring they are ready for new residents\n \n \nMaintain the grounds by keeping them free of debris and trash\n \n \nProvide excellent customer service to residents\n \n \nPerform repairs, installations, services, and replacements in a professional manner, meeting industry standards for the apartment community.\n \n \nRequirements:\n \n \nHVAC/EPA experience required;certification is a plus\n \n \nGeneral knowledge of maintenance repair and service\n \n \nApartment maintenance experience preferred\n \n \nAble to lift 40 pounds and climb ladders\n \n \nStrong written and verbal communication skills\n \n \nAbility to work weekends as required\n \n \nInterSolutions is a leading staffing provider to the Property Management industry. We are always looking for excellent candidates to fill client positions as they come available.\n \n \nInterSolutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, age, veteran or military status or any other characteristic protected by law.\n \n \n \nnull

About the Company Our company is a growing furnished housing operator managing a portfolio of several hundred bedrooms in New York City, with an active expansion underway in a second East Coast market. We offer fully furnished, all-inclusive shared living designed for young professionals. Our members don’t just rent an apartment — they choose a lifestyle, and our Member Experience team is the front line of that promise. The Role The Senior Manager of Member Experience owns every customer touchpoint from the moment Sales and Marketing complete their work, through the end of the member’s journey. That means onboarding and move-in, day-to-day support, and every lease end: renewals, transfers, lease breaks, and move-outs. This role is accountable for response quality, resolution speed, member satisfaction, and the systems and team that deliver on all three. This is a senior operational role that requires both strong people management and a process-building mindset. You will set the standard for what it means to be a member, build scalable processes as we grow into new markets, manage a team of 3 in NYC, and extend coverage and quality standards to our second market. Key Responsibilities Member Onboarding & Move-In · Own member onboarding from the moment Sales bring an application — welcome communication, pre-arrival preparation, building access, and expectation-setting · Oversee move-in coordination and day-of execution across both markets — every move-in completed on schedule with zero day-of failures · Partner with Sales and Marketing on a clean handoff so there is no experience gap between the promise made and the experience delivered Member Communications & Support · Own all inbound member communication via our helpdesk platform — ensure coverage, response time standards, and quality across both markets · Establish and enforce SLA targets for ticket response and resolution · Handle escalations that require senior judgment — complex disputes, lease concerns, sensitive situations · Build and maintain a member-facing knowledge base to reduce inbound volume over time Lease Ends — Renewals, Transfers, Lease Breaks & Move-Outs · Own all lease-end touchpoints: expiring-lease outreach and renewals, room and unit transfers, lease breaks, and move-outs · Run the move-out process end-to-end — walk-through scheduling, security deposit resolution, and documentation · Drive renewal and transfer conversations proactively ahead of lease expiration, in coordination with Revenue on pricing · Identify patterns in member complaints, churn signals, and renewal outcomes and surface them to leadership Team Leadership & Operations · Manage and develop a team of Member Experience Support and Coordinators · Set individual performance expectations, conduct regular 1:1s, and own team scheduling and coverage · Build out the coverage model for the second market as it scales · Maintain and continuously improve SOPs and playbooks in our helpdesk platform and internal documentation AI Implementation & Automation · Lead the evaluation and rollout of AI tools across the CX function — chatbots, auto-routing, suggested replies, and ticket summarization · Own the AI deflection strategy: identify ticket categories suitable for automated resolution and build flows to handle them · Train and manage AI models or rules-based automations in the helpdesk platform (or other system) to maintain quality while reducing manual load · Track AI tool performance regularly and iterate — adoption rate, deflection rate, and impact on team capacity · Partner with the CEO to evaluate new AI-powered CX tools and determine fit for the company’s stack Cross-Functional Coordination · Serve as the primary handoff point to Property Operations — any member-reported maintenance issue should be cleanly logged, routed, and tracked · Flag systemic issues (recurring maintenance problems, building-level complaints) to the Property Operations director · Provide monthly member experience reporting to the CEO, including CSAT trends, ticket volume, and qualitative themes · Support member-facing lifestyle partnerships if and when introduced — potential areas include move-in services, local amenities, and curated member perks What We’re Looking For · 5+ years in a member services, member experience, or tenant relations role — property management, co-living, hospitality, or adjacent preferred · Proven ability to manage a small team and hold people accountable to performance standards · Strong written communication skills — you represent the company in every message your team sends · Comfortable operating in Zoho Desk, Intercom, or comparable helpdesk and CRM tools · Process-builder mentality — you don’t just solve today’s problem, you document it so it doesn’t happen again · Genuine interest in AI tools and how they apply to customer operations — experience with AI-assisted CX platforms a strong plus · Calm under pressure; capable of de-escalating tense member situations with professionalism · Self-directed, with the ability to manage a remote market without daily supervision Benefits: • 401(k), • Health insurance, • Paid time off Work Location: Remote

Please see Special Instructions for more details.You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.Employee Benefits available to NC A & T permanent employees include the following and more;Accrued Vacation and Sick Leave for Eligible EmployeesCommunity Service LeaveAetna – State Health Benefits of North CarolinaNCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more12 Paid HolidaysTeachers and State Employees Retirement System (TSERS)Optional Supplemental Plans - 401k, 403b, 457b and 457Employee Assistance Program (EAP)Campus Recreation Center DiscountUniversity Bookstore Discountand moreThis position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.Posting Details Classification Information Classification TypeEHRA Position Overview Primary Purpose of PositionThe Residence Hall Director (RHD) is a full-time, live-in, professional staff member that will oversee the daily operations and management of traditional or suite-style residence halls. The RHD will directly supervise and train five to twelve resident assistants. The RHD is charged with developing a community that promotes engagement, learning, and respect for diversity by encouraging student success. Lead / participate in departmental committees and manage administrative and operational functions in assigned residence halls. Provide services directly to students, such as personal and disciplinary counseling, and social and educational events and activities. Primary responsibilities include coordinating hall programming and engagement, advising community councils, adjudicating student conduct violations, interpreting, and enforcing policies and regulation of the university for the residence halls. RHDs are required to manage residence halls to include rotational on-call duty work schedule after hours for the entire campus community. Staff is required to engage residents, be visible within the campus community, attend meetings and events regularly, and be able to respond to emergencies within their community. RHDs must reside in an provided, furnished on-campus apartment throughout their term of appointment. This position includes a furnished apartment with most utilities included as part of the total compensation package, including a meal plan. Annual salary of RHD positions will vary based on housing arrangements and the selected candidate’s relevant education and experience.For the full job description, please click on this link.Primary Function of Organizational UnitThe primary purpose of the Housing and Residence Life department is to provide housing accommodation and a certain quality of life for over 6000 students. To provide living accommodations which are clean, safe, healthy, and comfortable while enhancing a certain quality of life, which supports the academic mission of North Carolina A&T State University. The Residence Life program is designed to provide an environment which supports students in their academic pursuits, encourages interpersonal development, and offers opportunities for individual growth and challenge. To provide a quality of life for on campus students through a clean, safe, educational environment. Responsible for the overall leadership and management of all residence halls, the assignments of rooms, occupancy status of halls, housekeeping needs, maintenance concerns, and budgets, including operating and programming.Minimum Requirements-Bachelor’s degree is required.-Qualified applicants will have strong written and oral communication skills. Qualified applicants will display the ability to foster diverse and inclusive relationships as well as a high degree of cultural sensitivity.-The ability to manage a variety of projects and responsibilities.-Experience in diverse populations.-Excellent organizational and time management skills.-The ability to work both independently and collaboratively is a must.-Ability to work a varied schedule, including evenings and weekends.Preferred Years Experience, Skills, Training, EducationEducation and Experience-Bachelor’s degree in Education, Counseling, or related field--Two years full time experience in a housing/residence life setting or other Student Life area.-Experience in supervising paraprofessional staff.-Experience in coordinating staff and student development programs.Knowledge, Skills and Abilities:-Familiarity with the principles of community and student development and actively fosters an environment which reflects a sense of community, interpersonal responsibility in which students are effectively addressed.-Excellent written and oral communication skills.-Understanding of student development theory and its application in a residence life setting.-Working knowledge of university/residence life operations.-Knowledge of theoretical foundations of the student disciplinary process.-Knowledge of computer systems, Microsoft Office and Housing software.Required License or CertificationIs this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site) Position Information Working TitleResidence Hall DirectorPosition Number005210Recruitment Salary Rangecommensurate with education and experienceFLSAExemptAppointment TypePermanent - Full-timeTenure TrackNoFTEIf Time Limited, Appointment LengthOrganizational DivisionHousing & Residence LifeOrganizational LocationVC for Student AffairsOrganizational UnitHousing & Res Life Asst Dir Posting Detail Information Posting NumberEPA3161Open Date08/12/2026Close Date - for postings that do not use Open Until FilledOpen Until FilledYesOpen Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search08/26/2026Date Position Available9/1/2026Special Instructions to ApplicantYou must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.Employee Benefits available to NC A & T permanent employees include the following and more;Accrued Vacation and Sick Leave for Eligible EmployeesCommunity Service LeaveAetna – State Health Benefits of North CarolinaNCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more12 Paid HolidaysTeachers and State Employees Retirement System (TSERS)Optional Supplemental Plans – 401k, 403b, 457b and 457Employee Assistance Program (EAP)Campus Recreation Center DiscountUniversity Bookstore Discountand moreThis position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.Quick LinkSupplemental QuestionsRequired fields are indicated with an asterisk (*).Applicant DocumentsRequired DocumentsResumeCover LetterBachelor's Degree - Copy of transcriptsOptional DocumentsCertificate of Release or Discharge from Active Duty (DD-214)Master's Degree - Copy of transcripts

At Hawthorne Residential Partners, we're looking for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award-winning apartment communities each day. As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeastwe lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn. If you're looking for a place where your work truly matters - come join us! As a Community Manager, you lead the wayserving as the team's coach, Live it! culture ambassador, and business strategist. In this role, you'll oversee all aspects of community operations, including financial performance, leasing success, vendor partnerships, and resident satisfaction. You'll guide your team through development, and daily support to ensure consistent performance, strong occupancy, and a thriving community environment. Education: • High School or GED equivalent. Experience: • Two years of property management experience; this should include Leasing Consultant and Assistant Community Manager experience., • Six months of community manager experience in multi-family, Highly Preferred, • Industry Software Experience: YARDI, Knock, and Microsoft, Highly Preferred Licenses & Certifications: • Valid Driver's License., • CAM, CAPS, Real Estate license, and/or Property Management License preferred Financial & Administrative Oversight • Manage budgets, rent collection, and community financial reporting, • Oversee move-outs, deposit accounting, and delinquency tracking, • Maintain accurate records using platforms like Yardi and Knock, • Ensure compliance with company policies and legal standards Property Performance & Operational Excellence • Conduct regular inspections to maintain curb appeal and quality, • Drive leasing, renewals, and pricing strategies to meet occupancy goals Partner with maintenance on work orders and preventative care, • Oversee vendor services and ensure quality, safety, and timeliness Team & Community Leadership • Build a strong, positive team culture across office and maintenance Hire, train, and coach team members to meet performance goals Host weekly team meetings to align on goals and celebrate wins, • Lead with empathy while upholding accountability and standards Resident Experience & Engagement • Address escalated resident concerns with professionalism and care Plan and lead engaging resident events to boost satisfaction, • Monitor and respond to online reviews to manage reputation, • Maintain communication with leadership and ownership groups Leasing & Occupancy • Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process, • Identify prospect needs, showcase available homes, and invite them to join the community, • Ensure lease applications, renewals, and related documents are completed accurately and on time, • Meet occupancy goals through strong leasing performance and resident retention, • Create and manage content for the community's social media platforms, highlighting resident events and promoting engagement, • Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented, • Effective Communication: Communication is key! The ability to align your team, build trust, and drive team performance while working with vendors, prospects, clients, and other teams effectively., • Financial Understanding: Ability to interpret financial reports and make informed decisions while considering budget constraints., • Conflict Resolution: Resolve residential conflicts and disputes with confidence and professionalism, ensuring that every situation is handled effectively., • People Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection., • Servant Leadership: Provide training and development opportunities for team members to succeed in their roles and advance their careers at Hawthorne Residential Partners., • Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations. Work Schedule: Our leasing office is open MondayFriday, 9:00 AM6:00 PM, and Saturdays, 10:00 AM4:00 PM. One weekday off is provided each week to maintain a 40-hour schedule. Evening and weekend availability may be required for resident events or based on the unique needs of the community. Hawthorne's Total Rewards Package | Compensation and Benefits Community Manager- Specific Benefits: All Community Managers are eligible for monthly leasing and renewal commissions and quarterly performance bonuses, in addition to their salary. Professional Benefits: Community Manager Today Regional Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth. Personal Benefits: • Free Dental Insurance, • Comprehensive and Affordable Plans for Medical and Vision Coverage Health and Wellness Incentives, • 401k Retirement Match Program, • Paid time off including your birthday!, • Paid sick time off, • Pet Insurance Plans, • Paid Maternity, Paternity, and Adoption Leave Options, • Telehealth Access to Doctors 24/7/365, • Company Paid Life Insurance, • Retirement Planning Hawthorne is an equal opportunity employer.

The Reserve at Greensboro, Greensboro, North Carolina, United States We're hiring immediately! We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. Your Opportunity Scion is paving a path in student living and the Facilities Technician II is an integral part in the execution of our vision. This position responds to maintenance and repair service requests, carries out preventive maintenance tasks, prepares apartments for turnovers, and stays on top of requesting required supplies in a timely manner. The Facilities Technician II ensures safety and functionality of the property's buildings and equipment and ensures optimal service is provided to our customers. The Facilities Technician II is an experienced technician who excels in a fast-paced, agile, collegiate environment. This role demands superior problem solving, technical abilities and unwavering follow through. Your Benefits • FLSA Status Non-Exempt, • Discretionary annual bonus, • Paid Time Off + Floating Holidays, • Health Insurance, • Dental Insurance, • Vision Insurance, • 401k Matching, • Paid Parental Leave, • Learning reimbursement opportunities Your Responsibilities • Maintain the physical condition of the property according to The Scion Group's Standard Operating Procedures, OSHA and Industry's, • Perform physically demanding work to maintain the asset, and other property features to minimize liability, • Assume responsibility (as required) over operating, system monitoring/diagnostics, and preventative testing for major building systems., • Operate system monitoring/diagnostics, preventative testing for life safety systems such as: fire pumps, fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow preventers, smoke detectors, CO2 sensors/alarms, fire extinguishers, emergency lighting, means of egress, and fire, • Assist in creating emergency and disaster preparedness plans and, • Maintain key management protocols and security, unlocking apartment doors and accompany/escort various vendors as, • Coordinate delivery and work schedules with vendors, contractors as approved by the Facilities Manager or Supervisor., • Coordinate maintenance objectives and daily assignments with the Manager or, • Diagnose and perform routine maintenance/repair in a timely and professional, • Assure all service requests are completed The responsibilities listed above may not be all-inclusive. What We Require • High school/GED or trade school diploma and with minimum of 3-5 years of full-time general maintenance experience, or an equivalent combination, • HVAC certification/EPA 608 certification (Core, Type I, II & III), • Certified Pool Operator (CPO), or intention to obtain within six months, • Clear and effective communication skills, • Knowledge of key management and security systems, • Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, ability to work with pressure of aggressive deadlines, and flexible schedule to accommodate after-hours and weekend emergencies, • Valid driver's license, • Demonstrated ability to access computer programs and use or learn basic computer operations related to position requirements (ie. Entrata, CMMS, Building Automation system & Digital Control System), • Ability and willingness to travel when required, • Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary Operational Details • Job location is at the assigned property. May be required to travel periodically., • Serves in an "on-call" capacity, except during approved PTO periods. The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Job Description Join Our Team as a Service Technician II at Advenir Azora Living! At Advenir Azora Living, property management is an exciting adventure where no two days are the same! You’ll have a real impact by guiding people through major life decisions, helping them find their homes. We focus on both residents and team members, offering transparency, growth, and a culture centered on strength. If you want to grow your career and make a difference, join us! What You’ll Do: As a Service Tech II, you’ll perform maintenance tasks (plumbing, electrical, carpentry), ensure HVAC systems run smoothly, and assist with move-in prep, renovations, and preventative maintenance. Your work will keep residents happy and motivate them to renew leases. You’ll work toward advancing to Assistant Service Manager or Service Manager. What You Bring: You’ll bring technical skills, professionalism, and strong organization. You’ll need 1-3 years of property management experience and EPA Universal Certification is required. How You’ll Be Rewarded: • Promotion and growth opportunities, • Health insurance (Medical, Dental, Vision), • 401K with 50% match (up to 6%), • Paid time off and holidays, • Apartment discounts and more! Advenir Azora Living is an equal opportunity employer and a drug-free workplace, committed to diversity and inclusion. Advenir Living

Pool service tech experience or a strong mechanical background in HVAC, plumbing, electrical, industrial maintenance, or equipment repair. Are you a hands-on technician who enjoys troubleshooting mechanical systems and working in the field? Whether you're an experienced commercial pool technician or

Perform preventive maintenance on freeze-drying equipment installed worldwide, ensuring safe and efficient operation. Technical certificate in electro-mechanical or process disciplines, or associate degree in a technical field with 3–5 years of experience in installation, commissioning, and mainte

Assist with patching, updates, and scheduled maintenance tasks as assigned.

The technician is also responsible for supporting services and maintenance of existing systems.

Perform preventive maintenance, equipment installations, and repairs.

SERVICE DESK TECHNICIAN (Boise, ID).CANDIDATES MUST BE LOCAL TO THE SERVICE AREA AND BE LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES ON A FULL-TIME BASIS – INTERNATIONAL CANDIDATES NEED NOT APPLY.Since 1993, Right! Systems, Inc.RSI) has been providing exceptional solutions and uncommon expertis

Train customers for successful operation and maintenance. Periodically inspects customer spare parts inventory and recommends additional parts orders as needed for successful equipment maintenance and operation.

Ability to prepare and provide technical training to the end-user operators and/or maintenance personnel.

Support and grow service and maintenance contracts with end users.

In this responsible, field-based role, you will help ensure optimal machine availability, smooth production processes, and high customer satisfaction through installation support, troubleshooting, maintenance, and repair of advanced CNC machine tools. Perform inspections, service, maintenance, troub

The Field Service Technician will respond to requests within the United States and abroad for repairs and breakdowns as well as perform routine maintenance and upgrade customer equipment as necessary. Perform preventative maintenance on a regular schedule. Knowledge of machines and tools, including

Train customers for successful operation and maintenance. Periodically inspects customer spare parts inventory and recommends additional parts orders as needed for successful equipment maintenance and operation.

Daily tasks include performing diagnostics, troubleshooting mechanical, electrical, and hydraulic issues, completing preventive maintenance, and documenting service activities. Strong mechanical aptitude and experience with industrial or metal fabrication machinery, including installation, repair, a

Train operators and maintenance teams; support trials, upgrades, and format changes. Train operators and maintenance teams; support trials, upgrades, and format changes.

This technician will serve as a hands-on technical expert in the field, supporting customers through installations, troubleshooting, preventive maintenance, upgrades, and long-term service support. Perform preventive and predictive maintenance on robotic cells and bending equipment.

Train customers on equipment operation and maintenance.

Our client, a longstanding family-owned, values-based manufacturer is seeking a Maintenance Technician to join its growing maintenance team. Injection molding equipment maintenance experience preferred. Robotics, conveyors, automated production equipment, or preventive maintenance experience preferr

In this role, you will perform installation, troubleshooting, repair and preventative maintenance on electrical distribution equipment. Execute startup, commissioning, maintenance, testing, troubleshooting, and repair activities on electrical power distribution equipment.

These systems operate on demanding production lines where precision, uptime, and technical expertise are critical.This position is ideal for a hands-on, technically skilled professional who enjoys autonomy, extensive travel, and building strong relationships with customers as a trusted technical par

Perform preventive and routine maintenance to improve system reliability and reduce equipment breakdowns. Educate customers on proper operation, maintenance, and care of HVAC equipment.

Instruct customers on-site in machine operation, safety, and maintenance. Perform preventive maintenance and emergency repairs.

The Reliability Maintenance Technician will perform preventive and predictive maintenance, troubleshoot equipment issues, complete repairs, support production changeovers, and partner closely with Operations and Maintenance leadership. Work with minimal supervision while effectively communicating an

We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. Familiarity with preventive and predictive maintenance, commissioning new systems and repair of associated equipment

Performing preventative maintenance to ensure proper door and equipment operation.

We are a certified WBENC women-owned commercial construction and facilities maintenance company, headquartered in Charlotte and serving clients nationwide. We need a Business Development Manager who can open new facilities maintenance accounts from scratch, build the marketing that carries both of o

Background in integrated facilities management or recurring planned maintenance programs. At National Facility Contractors, we're building one of the nation's premier facility maintenance organizations by combining outstanding people with operational excellence. National Facility Contractors (NFC) i

Service work may include, but not limited to, troubleshooting electrical and mechanical systems, PLC programming, wiring, circuit analysis, routine maintenance, repairs, modifications, machine setup, or training of customer personnel. Performance of contracted or periodic maintenance of machines, in

On-Site Service: Perform field service activities, including installation, maintenance, troubleshooting, and repair of equipment.

Skilled in troubleshooting, repairing, electrical, electronic, and maintenance for optimizing high speed equipment. Perform preventive maintenance and emergency repairs.

We have openings for Field service Technicians with experience in:.Industrial ammonia refrigeration, lead technicians must live West of the Mississippi to Arizona and North.Form and fill packaging in food processing Must live in the Great Lakes area.Heat exchangers and pasteurization in beverage pro

Reporting to the Field Service Manager, the Senior Field Service Technician is responsible for inspecting and servicing the company’s and other manufacturer’s equipment, assuring quality product performance.Address and resolve questions and issues regarding products of various types with guidanc

Perform machine installations, commissioning, inspections, preventive maintenance, repairs, machine setups, and operational testing. Perform routine cleaning, lubrication, adjustment, and preventive maintenance of machine components including bearings, gears, shafts, and other mechanical assemblies.

Train customers on equipment operation and maintenance.

Customer Service Representative / Dispatcher.We are looking for a highly organized and customer-focused Customer Service Representative / Dispatcher to join our team.In this role, you will be responsible for coordinating service requests, dispatching field personnel, and ensuring timely and efficien