Community Manager – Multifamily Lease-Up & Stabilization
hace 2 días
Phoenix
Community Manager – Multifamily Lease-Up & Stabilization Location: Phoenix Metropolitan Area, Arizona Salary: $65,000–$80,000 Annually, Based on Experience Benefits: Medical, Dental, Vision, 401(k), Short-Term Disability, Paid Time Off & Paid Holidays Join CAM Properties – Where Strong Leadership Drives Success! CAM Properties is seeking an experienced, energetic, and results-driven Community Manager to lead a multifamily community through its lease-up and stabilization phases while overseeing daily property operations and supporting HOA management responsibilities. This is an exciting opportunity for a motivated professional who thrives in a fast-paced environment, has a passion for leasing and customer service, and knows how to turn leasing opportunities into measurable results. We are looking for more than someone who can manage a property. We want a leader who can inspire a team, drive occupancy, maximize revenue, deliver an exceptional resident experience, and take ownership of a community's success. The ideal candidate brings strong multifamily management experience, proven leasing and sales abilities, financial knowledge, attention to detail, and a proactive approach to problem-solving. Key Responsibilities Lease-Up, Leasing & Stabilization • Lead the community's lease-up and stabilization efforts with a strong focus on achieving occupancy, revenue, and leasing performance goals., • Develop and execute effective leasing strategies to generate qualified traffic, increase conversion rates, and accelerate occupancy growth., • Monitor leasing velocity, traffic sources, closing ratios, availability, rental rates, concessions, and competitor activity., • Partner with regional leadership and marketing teams to implement targeted advertising campaigns, outreach initiatives, and promotional strategies., • Coach and motivate leasing team members to deliver exceptional tours, overcome objections, maintain consistent follow-up, and successfully close leases., • Analyze market conditions and recommend competitive pricing, specials, and leasing strategies., • Oversee applications, lease execution, move-ins, renewals, resident retention, and overall leasing operations., • Maintain accurate leasing reports, occupancy forecasts, and weekly performance updates. Property Operations & Financial Performance • Oversee daily community operations while maintaining high standards of professionalism, efficiency, and property presentation., • Develop and manage operating budgets, monitor financial performance, and identify opportunities to increase revenue and control expenses., • Review financial statements, delinquency reports, budget variances, and operational metrics., • Maintain strong collection practices and minimize delinquency, bad debt, and revenue loss., • Review and approve invoices, vendor expenses, and service contracts while maintaining appropriate financial controls., • Collaborate with regional and corporate leadership to implement strategies that improve property performance and support long-term stabilization. Team Leadership & Resident Experience • Recruit, train, coach, and develop onsite team members while fostering a positive, accountable, and results-oriented work environment., • Establish clear expectations, monitor team performance, and provide ongoing feedback and recognition., • Lead by example with exceptional customer service, professionalism, and attention to detail., • Build positive relationships with residents, homeowners, prospects, vendors, and ownership representatives., • Resolve resident concerns promptly and professionally while maintaining high satisfaction and retention standards., • Promote teamwork, accountability, and a culture of continuous improvement. Maintenance, Property Presentation & Capital Improvements • Oversee maintenance operations, preventative maintenance, inspections, and timely completion of service requests., • Coordinate apartment turns and move-in readiness to ensure units meet established quality and presentation standards., • Maintain exceptional curb appeal, landscaping, amenities, building conditions, and common areas., • Coordinate with vendors, contractors, and regional leadership on interior renovations, exterior improvements, and capital projects., • Monitor project timelines, budgets, quality standards, and resident communication to minimize operational disruption. HOA Operations & Homeowner Relations • Support HOA operations, homeowner communications, and compliance with governing documents and community standards., • Assist with HOA Board meetings, meeting preparation, follow-up items, and professional communication with Board members., • Coordinate architectural requests, violation follow-up, vendor services, and community improvement initiatives., • Assist with HOA budgets, financial reporting, special assessments, and exterior capital improvement projects., • Maintain positive relationships with homeowners and Board members while promoting transparency, responsiveness, and exceptional customer service. Reporting & Compliance • Prepare accurate weekly leasing reports, occupancy projections, financial reports, and month-end documentation., • Monitor key performance indicators and proactively identify opportunities for operational improvement., • Ensure compliance with Fair Housing, ADA, FCRA, applicable HOA governing documents, company policies, and relevant laws and regulations., • Maintain organized records, meet deadlines, and communicate effectively with regional leadership and corporate teams. Qualifications & Experience • Minimum 3 years of multifamily property management experience preferred., • Prior lease-up or property stabilization experience strongly preferred., • Proven ability to drive leasing performance, increase occupancy, and achieve revenue goals., • Strong sales, marketing, customer service, and resident retention skills., • Experience leading, coaching, and motivating onsite leasing and maintenance teams., • Strong understanding of property budgets, financial statements, collections, expense management, and operational reporting., • HOA or community association management experience preferred but not required., • Experience overseeing maintenance operations, apartment turns, vendor relationships, and property improvement projects., • Yardi Voyager experience preferred., • Excellent communication, organizational, analytical, and problem-solving abilities., • Ability to work independently, make informed decisions, and thrive in a fast-paced, performance-driven environment., • Energetic, proactive, detail-oriented, and committed to delivering exceptional results., • Bilingual English/Spanish skills are a plus., • Professional appearance and demeanor., • Reliable transportation required. Compensation & Benefits Annual Salary: $65,000–$80,000, Based on Qualifications and Experience CAM Properties offers a competitive compensation and benefits package, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • 401(k) Retirement Plan, • Short-Term Disability Insurance, • Paid Time Off, • Paid Holidays, • Professional Development & Career Advancement Opportunities, • Experienced Regional and Corporate Support Why Build Your Career With CAM Properties? At CAM Properties, we believe exceptional communities start with exceptional leaders. Established in 1993, CAM Properties has built a strong reputation in the Arizona multifamily industry through hands-on management, local market expertise, and a commitment to operational excellence. We recognize the importance of empowering our Community Managers with the resources, support, and opportunities needed to succeed. What Sets CAM Apart: • Established Local Leadership: Join an experienced Arizona property management company with deep knowledge of the Phoenix multifamily market., • Opportunity to Make an Impact: Play a key role in driving lease-up success, building a strong onsite team, and positioning a community for long-term stability., • Supportive Corporate Team: Work alongside experienced regional leadership and dedicated marketing, accounting, and operational support teams., • Leadership & Autonomy: We value managers who take initiative, think creatively, make informed decisions, and take ownership of their community's performance., • Career Growth: Opportunities for professional development, advancement, and expanded leadership responsibilities., • Technology & Resources: Access established property management systems, leasing tools, and operational resources designed to support success., • Performance-Driven Culture: Be part of a company that values accountability, recognizes strong performance, and celebrates team achievements. Ready to Take the Next Step in Your Career? If you are an experienced multifamily professional with a passion for leasing, strong leadership skills, and the drive to turn challenges into opportunities, we want to hear from you! Join CAM Properties and take the lead in building a successful community, developing a high-performing team, and delivering an exceptional living experience. Apply today and grow your career with CAM Properties!