San Diego
Job DescriptionSalary: $112,000.00-$120,000.00 annually (based on experience) plus bonus Welcome to TOWER23 Hotel - San Diegos only luxury lifestyle hotel on the beach. Named after the nearby lifeguard tower on Pacific Beach, TOWER23 blends sleek, modern design with laid-back coastal energy. Just minutes from La Jolla, downtown, and major San Diego attractions, our hotel offers an elevated stay with unforgettable service. At our hotel, it all starts with you - our team of passionate professionals who create a seamless and memorable guest experience from the very first hello. Were seeking a strategic and people-focused full-timeGeneral Manager with a strong background in independent hotel operations and food & beverage integration. What Were Looking For: • 5+ years of progressive leadership experience in hotel operations, • Significant food and beverage management experience in a high-volume restaurant, • Strong financial acumen, including budgeting, forecasting, and P&L management, • Proven success leading multi-department teams in a high-volume, lifestyle or boutique hotel environment, • Deep understanding of guest service standards and luxury hospitality expectations, • Experience with systems such as Toast, StayNTouch, Great Plains, and Microsoft Office, • Knowledge of California labor laws and compliance requirements, • Exceptional communication, leadership, and problem-solving skills, • Ability to remain composed and decisive in high-pressure situations, • High level of integrity and ability to maintain confidentiality, • Candidate must have a valid Driver License, • Bonus: Experience with HRIS such as BambooHR Preferred Qualifications: • Bachelors degree in Hospitality, Business, or related field, • Certified Hotel Administrator (CHA) designation, • San Diego Food Handler OR ServSafe Manager Certification and Responsible Beverage Service (RBS) credential (or the ability to obtain these certifications after hire with company support), • Bilingual English/Spanish to communicate with employees and international guests What Youll be Doing: • Function as the leader of the hotel with responsibility for all aspects of the operations, including guest satisfaction, human resources, financial performance, facility upkeep, and revenue generation, • Lead, mentor, and develop department heads including Operations, Front Desk, Engineering, F&B, Culinary, and HR, • Drive financial performance through budgeting, forecasting, P&L management, and revenue optimization, • Analyze business trends (ADR, rate strategy, revenue reports) and implement strategies for growth, • Promote a positive, accountable, and service-driven culture across the property, • Oversee hiring, training, performance management, and employee engagement initiatives, • Ensure compliance with all local regulations, labor laws, and company standards, • Respond to and resolve guest concerns with professionalism and urgency, • Lead operational, safety, and departmental meetings, • Oversee special events, activations, and high-profile guest experiences, • Partner with vendors and corporate leadership to support operational excellence, • Ensure timely completion of administrative, financial, and month-end reporting duties Why Youll Love Working Here: At TOWER23 Hotel, our people are at the heart of everything we do. We are committed to building meaningful relationships with our team and empowering leaders to make an impact. As General Manager, youll have the opportunity to shape the guest experience, lead a passionate team, and influence the continued success of a top-ranked property. • Competitive salary - $112,000.00-$120,000.00 annually (based on experience) plus generous bonus potential, • Cell Phone Reimbursement, • Medical, dental, and vision insurance available, • Paid vacation and separate paid sick time, • Access to a free employee assistance program (EAP), • Participation in Calsavers Retirement Savings Program, • Employee discounts and perks across all Eat.Drink.Sleep locations in San Diego, Chula Vista, Catalina Island, Bakersfield, and Lake Havasu If youre ready to lead, inspire, and elevate the guest experience at one of San Diegos most iconic beachfront hotels, we want to hear from you. Please complete our application and submit your resume to be considered for the General Manager position at TOWER23 Hotel. Our Company prohibits discrimination and harassment of any type andprovides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.