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Endocrinology Opportunity Outside Desirable Charlotte, NC in Beautiful Lake Norman area!! Medical Center is seeking a BC Endocrinologist to join a busy, hospital-owned clinic. Provider will join highly-reputable Medical Group Possible Offer May Include: Competitive Compensation Commensurate with Training and Experience Commencement Bonus Relocation Assistance Medical Education Loan Repayment Assistance, if Needed Annual CME Allowance Group Health, Life and Disability Insurance 401K Plan Vacation, Holidays and Sick Leave • Approximately 20 miles from Charlotte, NC. Enjoy professional football, professional basketball, minor league baseball, tremendous shopping and the arts, and Charlotte-Douglas International Airport.

AIT Home Delivery offers the ultimate level of customer care for the final delivery, assembly and/or repair of consumer goods.

Contractor For Basketball Hoop Installations. Inground basketball hoop installers. Involves assembly and of in ground basketball systems.

Role Overview** We’re looking for Basketball experts — avid fans, sports journalists, commentators, and former or semi-professional players — to evaluate **basketball games. You’ll watch basketball games and answer questions in real time assessing the quality, depth, and accuracy

Job Description CPI Security, in Charlotte, NC, is seeking a Senior Software Engineer to help lead our growing IT organization, with a strong focus on systems integration across cloud and enterprise platforms. This role will take ownership of designing, building, and maintaining integrations primarily on AWS and will also support Salesforce development efforts through Apex, flows, and other native capabilities. The ideal candidate brings deep technical expertise, critical thinking, and a proactive mindset. You'll play a key role in shaping integration strategy and influencing the overall direction of the Application Delivery group. Key Responsibilities • Design, develop, and maintain integrations across cloud and enterprise platforms, with a focus on AWS services (Lambda, SQS, API Gateway, etc.), • Support Salesforce development through Apex, flows, and other native tools, in coordination with the Salesforce Engineering team, • Maintain and troubleshoot internal SQL based applications and legacy integrations (e.g., Boomi), • Build and enhance CI/CD pipelines to streamline deployment and ensure code quality, • Collaborate with product owners, IT teams, and business stakeholders to define technical solutions that meet business needs, • Participate fully in Agile/Scrum ceremonies including planning, standups, demos, and retrospectives, • Produce clear, maintainable documentation for system designs, integration flows, and technical procedures, • Demonstrates exceptional critical thinking and analytical skills, with a proven ability to dissect complex problems and develop innovative, data-driven solutions., • Thrives in ambiguity and excels at problem-solving, consistently identifying root causes and implementing effective, scalable strategies., • Possesses a strong intellectual curiosity and a continuous learning mindset, staying ahead of industry trends and proactively seeking opportunities for growth and improvement., • Brings a wealth of experience and seasoned judgment, capable of navigating high-stakes decisions and mentoring others through complex challenges., • 6+ years of professional software engineering experience, with a strong focus on systems integration and backend development, • Proficiency in designing and implementing cloud-based integrations, especially using AWS services such as Lambda, SQS, SNS, API Gateway, and Step Functions, • Experience with Apex and Salesforce development (e.g., flows, triggers, custom objects), • Strong SQL development skills, including data modeling, query optimization, and troubleshooting, • Experience working with RESTful APIs, event-driven architectures, and message brokers (e.g., RabbitMQ, SQS, or similar), • Solid understanding of design patterns, SOLID principles, and scalable system design, • Familiarity with CI/CD tooling (preferably using Azure DevOps or similar platforms), • Hands-on Agile/Scrum experience (2+ years), with comfort working in a collaborative and iterative environment, • Exposure to legacy tools like Boomi, .NET, or Azure PaaS is helpful but not required, • Excellent communication skills with the ability to explain complex technical topics to non-technical stakeholders, • Competitive pay and educational assistance, • Great medical, dental, vision, short & long-term disability and life insurance options, • Company paid holidays, floating holiday and paid time off (PTO), • 401(k) plan with competitive company match, • Paid Volunteer and Charitable Engagement Opportunities, • Birthday and Work Anniversary Rewards, • Enjoy the perks of our amazing facilities, including a state-of-the-art fitness center, onsite café, scenic walking trail, basketball courts, and a full-time Health & Fitness Manager to keep you energized and active

Job Description CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Support Advisor to join our growing team at our headquarters in Charlotte, NC! CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work. What You'll Do: In this role, you'll be empowered to make decisions, communicating directly with customers to answer account inquiries, diagnose and resolve security system related issues with home automation and video products in order to provide customers with a satisfactory resolution to ensure complete satisfaction. When you become a Customer Support Advisor at CPI Security, you join an energetic group of people dedicated to making every day safer for our community and our customers. If you're an experienced customer service professional, enjoy solving problems and keeping customers happy, and want a career with purpose, this opportunity is for you. Responsibilities • Respond to and resolve customer questions and requests on various items such as: equipment, company policies, customer contracts, system operation and maintenance, monitoring service, billing, and account inquiries, • Provide exceptional customer support and communicate through various platforms such as: phone, text, web chat, and e-mail, • Effectively communicate CPI Security's value, products, and services to customers and utilize upselling techniques to meet customers' needs, • Apply appropriate troubleshooting methods and techniques in resolving challenges while documenting all actions taken and following up to ensure satisfactory resolution, • Perform alarm system downloads to ensure programming of alarm systems, • Assist field technicians with signal feedback, testing, and general customer account information needs, • $40,000 - $50,000 average annual compensation, • Ongoing specialized, paid training and career growth opportunities., • Great medical, dental, vision, short- & long-term disability and life insurance options, PTO and 401(k) plan with company match, • Eligible for free monitored security system after 90 days, • High school diploma or equivalent, • Minimum 2 years customer service experience, technical support experience preferred, • Phone-based support skills preferred, • Advanced typing and computer skills, • Thrive in a busy, fast-paced work environment, • A self-starter who can operate independently, within a team environment

Job Description Company Summary: Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work. Position Summary: The Finance team is focused on delivering and developing key financial metrics for the organization. The Junior FP&A Analyst plays a critical role in driving financial insight, supporting strategic decision-making, and enhancing overall business performance. This position partners closely with department leaders and senior executives to develop budgets, forecasts, and performance metrics that align with the company's strategic goals. The ideal candidate will have a strong analytical mindset, a deep understanding of financial modeling, and the curiosity to explore the business drivers behind the numbers. Essential Functions • Partner with department and executive leaders to develop annual budgets and long-term financial forecasts, • Lead monthly financial reporting, including analysis and redesign of departmental P&L statements, • Provide detailed variance analysis and explain performance drivers to business partners and leadership, • Conduct profitability and scenario analyses for new business opportunities, pricing strategies, and strategic initiatives, • Support company-wide financial planning processes by creating and maintaining forecasting models, • Analyze key performance indicators (KPIs) to identify trends, risks, and opportunities for improvement, • Deliver actionable insights through clear, data-driven presentations and reports, • Analytical Expertise: Strong ability to interpret and synthesize complex financial data into meaningful insights, • Financial Modeling: Advanced modeling and reporting skills, with the ability to simplify and visualize complex data sets, • Technical Proficiency: Expert in Microsoft Excel and PowerPoint. Experience in Tableau, Net Suite, and Snowflake not needed but preferred, • Strategic Thinking: Ability to influence business decisions and support both short- and long-term financial planning, • Communication: Skilled at presenting financial information clearly to both financial and non-financial stakeholders, • 4-year degree in Accounting, Finance or Mathematics background, MBA plus, • Minimum three years experience working in corporate finance, • Proficient in MS Office, PowerPoint, and Excel, • General understanding of a P&L, • Great Plains and Management Reporter experience preferred, • Compensation range from $90,000-$110,000, • Great medical, dental, vision, short- & long-term disability and life insurance options, • Company paid holidays, floating holiday, and paid time off (PTO), • 401(k) plan with competitive company match, • Eligible for free monitored security system after 90 days, • Education assistance – we encourage and support our employees who want to improve their skills and further their education, • Engaging and fun company culture that's made up of a diverse group of people, • Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities., • An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness staff

Job Description Company Summary: Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work. Position Summary: The Finance team is focused on delivering and developing key financial metrics for the organization. The Senior FP&A Analyst plays a critical role in driving financial insight, supporting strategic decision-making, and enhancing overall business performance. This position partners closely with department leaders and senior executives to develop budgets, forecasts, and performance metrics that align with the company's strategic goals. The ideal candidate will have a strong analytical mindset, a deep understanding of financial modeling, and the curiosity to explore the business drivers behind the numbers. Essential Functions • Partner with department and executive leaders to develop annual budgets and long-term financial forecasts, • Lead monthly financial reporting, including analysis and redesign of departmental P&L statements, • Provide detailed variance analysis and explain performance drivers to business partners and leadership, • Conduct profitability and scenario analyses for new business opportunities, pricing strategies, and strategic initiatives, • Support company-wide financial planning processes by creating and maintaining forecasting models, • Analyze key performance indicators (KPIs) to identify trends, risks, and opportunities for improvement, • Deliver actionable insights through clear, data-driven presentations and reports, • Analytical Expertise: Strong ability to interpret and synthesize complex financial data into meaningful insights, • Financial Modeling: Advanced modeling and reporting skills, with the ability to simplify and visualize complex data sets, • Technical Proficiency: Expert in Microsoft Excel and PowerPoint. Experience in Tableau, Net Suite, and Snowflake not needed but preferred, • Strategic Thinking: Ability to influence business decisions and support both short- and long-term financial planning, • Communication: Skilled at presenting financial information clearly to both financial and non-financial stakeholders, • 4-year degree in Accounting, Finance or Mathematics background, MBA plus, • Minimum three years experience working in corporate finance, • Proficient in MS Office, PowerPoint, and Excel, • General understanding of a P&L, • Great Plains and Management Reporter experience preferred, • Compensation range from $90,000-$110,000, • Great medical, dental, vision, short- & long-term disability and life insurance options, • Company paid holidays, floating holiday, and paid time off (PTO), • 401(k) plan with competitive company match, • Eligible for free monitored security system after 90 days, • Education assistance – we encourage and support our employees who want to improve their skills and further their education, • Engaging and fun company culture that's made up of a diverse group of people, • Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities., • An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness staff

Job Description CPI Security, a leader in the security and automation solutions industry, is looking for an Outbound Sales Advisor to join our growing team at our incredible corporate headquarters in Charlotte, NC! As a Sales Advisor, you will play a crucial role in driving sales growth and maximizing value from strategic partnerships with home builders. Your main responsibilities will involve servicing new home buyers of our partner builders, selling services including video, home automation, security and additional value-added services. There is no cold calling or prospecting required in this role as all leads will be provided by CPI. The Business Development Representative role will reside in our Corporate Headquarters in Charlotte and will be working assigned new construction leads including new homeowners and communities. What You'll Do: • Convert company-assigned new construction leads/opportunities into revenue-generating security customers for CPI through following actions:, • Initiate outbound sales calls, emails, and SMS to potential prospects from a list of leads or opportunities to create solutions, sell services, devices and systems and schedule install, • Conduct initial and follow-up phone calls to build relationships with key decision makers and nurture the sales process, • Manage assigned prospect account lists and utilize Salesforce sales pipeline to accurately track prospects through the sales funnel to installation, • Overcome customer objections effectively through applying advanced solution selling skills, • Update and maintain prospect database and activity tracking on a daily basis, • Meet sales quotas and revenue targets, while providing superior customer experience, • Maintain contact with existing clients to make sure they are satisfied and request referrals, • Organized, resourceful, and self-motivated with a good work ethic, • Effective communicator (both written and oral) and strong listening skills, • Strong sales funnel management skills, • Be a self-starter who is driven to exceed targets, • Prior experience in sales or an account management required, • Experience handling large volume of outbound calls/contacts or experience in contact center-type environment, • Experience and proficiency with CRMs, telephony needs, and help desk software (Salesforce etc), • Experience and proficiency with Microsoft Office (MS Word and MS Excel) required., • $70,000 to $100,000 Annual Compensation, • Base hourly rate with tiered commission structure, performance based, training and quarterly bonus, • Higher shift pay for working nights and weekends, • Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO, • Free monitored security system after 90 days., • Engaging and fun company culture that's made up of a diverse group of people, • Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director

Job Description Amazing Athletes is excited to welcome a dedicated and enthusiastic Preschool Sports & Fitness Coach to our dynamic team! We specialize in providing enrichment programs that inspire children aged 18 months-12 years to discover the joy of physical activity through sports and fitness. Our mission is to foster a love for movement and healthy habits in a non-competitive and supportive environment. As a Preschool Sports & Fitness Coach, you will be responsible for following our curriculum to teach the fundamentals of ten different sports, including soccer, basketball, football, and more, while creatively engaging young children through games and fun activities. Your role is pivotal in helping kids develop motor skills, coordination, and a lifelong passion for fitness. This role not only allows you to share your love of sports with children but also provides an opportunity to make a lasting impact in their lives. We value each instructor's unique contribution to our mission of building healthy foundations for children across the nation. Key Responsibilities • Conduct high-energy, age-appropriate sports lessons for preschool-aged children., • Travel to different daycares/preschools in the greater Charlotte area to conduct class., • Introduce sports fundamentals in a fun and engaging way., • Create a safe and nurturing learning environment., • Incorporate educational elements regarding nutrition and fitness into lessons., • Lead structured activities, drills, and games that capture children’s interest based on our curriculum., • Consistently ensure child safety and well-being., • Previous experience working with young children in a teaching or coaching capacity is highly preferred., • Energetic and enthusiastic personality with a passion for sports and child development., • Ability to connect with children and maintain their engagement, • Willingness to learn and grow in a dynamic instructional environment. Pay: $15/hr, $20/hr when filling in as a head coach *Mileage reimbursement for travel between schools Hours: Monday, Tuesday, & Thursday mornings Wednesday & Thursday afternoons Opportunity for additional hours

Job Description Who We Are The CRVA works to deliver experiences that uniquely enrich the lives of our visitors and residents. Through leadership in destination development, marketing and venue management expertise, the CRVA leads efforts to maximize the region’s economic potential through visitor spending, creating jobs and opportunities for the community. Brands supported by the CRVA include the Charlotte Convention Center, Spectrum Center, Bojangles Entertainment Complex, NASCAR Hall of Fame, Charlotte Film Commission, Visit Charlotte and Visitor Info Centers. Job Summary We are currently looking for part-time employees committed to providing excellent customer service to all CRVA guests. If you are customer service minded and can work nights, weekends and holidays, we encourage all qualified applicants to apply. This position is located at the Bojangles Entertainment Complex and is responsible for: 1. Essential Job Duties • Assisting in maintaining the cleanliness of the building inside and outside., • Assisting in event cleanup., • Assisting in conversion setup and breakdown for Hockey, Basketball and Concerts., • Assisting in room setup and breakdown., • Monitoring restrooms and concourse during events for trash., • Responding to wet spill cleanup., • Responding to restock and cleanliness of restrooms during events. 2. Consistently deliver the best in customer service. Model and be accountable ensuring the customers are always put first by living the CRVA Service Philosophy to deliver memorable customer experiences, 3. Champion CRVA’s mission, vision and core values and comply with organizations policies and procedures. Supervisory Responsibility • This job has no supervisory responsibilities. Knowledge and Skill Requirements • Ability to communicate information effectively to managers, customers, and the general public., • Problem solving skills., • Strong Organizational skills, • Ability to anticipate customer needs, builds positive relationships with customers and vendors, goes the extra mile to satisfy and exceed customer needs., • Treats all customers and vendors with highest degree of respect and courtesy, delivers exceptional service to internal and external customers. Education and Experience • Must be at least 18 years old., • High School Diploma strongly preferred., • A combination of education and experience may be considered., • Must be able to lift a minimum of 50 lbs., use power tools, stand and bend for long periods of time., • Previous forklift experience a plus Physical Demands • The employee must regularly lift and /or move up to 50 pounds., • While performing the duties of this job, the employee is regularly required to stand and walk. Work Environment • The noise level in the work environment is moderate depending on event within the facility. Travel Required • This job has no travel requirements. What We Offer • CRVA University, • Employee 1st Culture, • CORE Values To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our “employee first” culture requires engagement and engagement can’t happen without the voices of many talented individuals charting our direction.

Job Description Divisional Vice President – New Construction and Residential Sales Charlotte, NC | Executive Leadership | Full P&L Ownership CPI is an industry leader in the smart home and security space—serving over 230,000 customers across the Southeastern U.S. With a foundation built on trust, innovation, and operational excellence, we are a Top 10 security provider nationwide. Building on a strong existing business in both new construction and residential markets, we're entering a pivotal stage of aggressive growth and expansion—and we're looking for a visionary leader to help drive it forward. The Opportunity We're seeking a growth-oriented, results-driven Divisional Vice President to lead our New Construction and Residential Sales Division into its next chapter. As Divisional Vice President, you'll sit at the helm of our residential strategy, focus on driving growth through sales performance, builder channel expansion, and enhanced customer experience. You'll have full P&L responsibility, direct influence on company trajectory, and the backing of a strong executive team and trusted brand. This is a high-impact, high-visibility role within the organization and the community that reports directly to the CEO. What You'll Lead • Strategic Growth: Refine and execute go-to-market strategies that drive market share, profitability, and sustainable customer acquisition., • P&L Ownership: Lead division-level financial performance, with a focus on sales growth, gross margin, and EBITDA contribution, • Sales & Operations Excellence: Lead new construction and residential sales models. Maximize efficiency and scalability., • Builder Channel Expansion: Expand our footprint in the builder segment by forging high-impact partnerships and introducing compelling, scalable programs., • Team Leadership: Lead a high-performing team of 300+, • M&A & Growth Strategy: Identify and integrate acquisitions to accelerate market expansion and service capabilities throughout the Southeast and Southwest., • 10+ years in proven leadership roles within builder programs, residential sales, and smart home technology., • Success leading large sales organizations across regional or national territories., • A track record of driving revenue in subscription-based or recurring revenue business models., • Strong business acumen and comfort owning full P&L responsibility., • Hands-on leadership during periods of rapid scale or transformation., • Experience with mergers, acquisitions, and inorganic growth., • Executive Compensation Package: Competitive base salary, performance-based bonus, and long-term incentive plan., • Comprehensive Benefits: Medical, dental, vision, life insurance, and disability coverage., • Retirement Support: 401(k) with competitive company match., • Wellness & Lifestyle Perks: On-site café, gym with personal strength coaching and training, basketball & pickleball courts, and walking trails., • Community Engagement: Volunteer opportunities with over 100 nonprofit partners focused on safety, wellness, and equity. Onsite academic development for college-bound students from underrepresented backgrounds., • Time to Recharge: Paid holidays, PTO, and floating holidays to support work-life balance.

Job Description MasteryPrep is seeking dynamic, engaging, and energetic instructors to deliver one-day, “event” style educational seminars for high school students. Our mission is to equip students—especially those who struggle taking tests—with the strategies, tools, and confidence to make measurable improvements on standardized tests. As an Instructor, you will lead high-energy sessions designed to motivate, challenge, and inspire students. You will bring MasteryPrep’s proven curriculum to life through interactive teaching, humor, and practical guidance, helping students feel empowered and prepared for success. Key Responsibilities • Deliver one-day test-prep events using MasteryPrep’s curriculum and materials., • Engage and motivate students in small and large-group settings, creating an upbeat and encouraging environment., • Represent MasteryPrep with professionalism and enthusiasm at partner schools and events., • Adapt teaching style to meet the needs of diverse learners., • Maintain punctuality, reliability, and a positive attitude. About Us Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available – made accessible to all students. Through 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012. MasteryPrep has increased its student outreach by 200 percent since 2020 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development. When we ask our employees what they love most about working with MasteryPrep, it comes down to the mission, the people, and the challenge. • The mission: Ever had a day when you just don’t feel like getting out of bed and working? We don’t. We have a strong mission that truly changes lives and it motivates us each day to get up, get together, get better, and get things done. Requirements • Bachelor’s degree or higher (teaching certification not required), • Successful completion of MasteryPrep’s asynchronous instructor training, • Ability to work remotely and report regularly, • Willingness to receive and implement instructional feedback, • Deep belief in the potential of all students and commitment to helping them reach their full potential, • Ability to communicate and work effectively with students and school administration, • Excellent critical thinking and organizational skills, • Strong interpersonal skills with the ability to motivate others, • Respect for diverse backgrounds and experiences; ability to work effectively with people from all walks of life, • Flexibility: hours may vary depending on region and school registration, • Additional Details, • Part-time, flexible schedule: anywhere from a few events per month to several per week Pay is competitive and based on hours and experience.

Job Description CPI Security, in Charlotte, NC, is looking to hire a full-time Senior Systems Engineer located in office at our corporate headquarters. The Senior Systems Engineer acts as the highest technical expert within the IT Operations Team. The Senior Systems Engineer is responsible for maintaining, implementing, and proactively monitoring the company's key infrastructure; This role is critical for ensuring continuous, secure business operations across the organization. CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work What You'll Do: • Own the engineering, configuration, and support of critical IT infrastructure including on-premise, virtualization, and cloud technologies., • Manage and maintain endpoint configuration standards., • Implement and improve monitoring, alerting, and logging for servers, endpoints, and network devices., • Maintain and enhance backup, disaster recovery, and business continuity strategies, including testing and documentation., • Drive patch management and system hardening for servers and workstations, while monitoring for process improvement., • Collaborate with security, applications, and support teams to enforce best practices and align with compliance requirements (NIST, CIS, PCI), • Act as a technical escalation point for critical incidents and lead root cause analysis efforts., • Build and maintain automation scripts or workflows to improve operational efficiency., • Participate in infrastructure upgrade projects and roadmap planning with the IT Operations Manager., • 10+ years of hands-on experience Systems Engineering, and/or Infrastructure roles, • Experience working within a Critical Infrastructure industry, • Virtualization- (VMware, Hyper-V, Nutanix), • Cloud HyperScalers: (AWS, Azure, GCP), • Identity & Access Management (Entra, Okta), • Windows Server, Active Directory, Group Policy, DNS, DHCP, • Mobile Device Management (Intune, JAMF), • Network fundamentals (firewalls, VLANs, SD-WAN, VPNs), • $120,000 - $140,000 based on experience and qualifications, • Great medical, dental, vision, short- & long-term disability and life insurance options, • Company paid holidays, floating holiday, and paid time off (PTO), • 401(k) plan with competitive company match, • Eligible for free monitored security system after 90 days, • Education assistance – we encourage and support our employees who want to improve their skills and further their education, • Engaging and fun company culture that's made up of a diverse group of people, • Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities., • Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director, • Birthday and Work Anniversary Rewards

Job Description CPI Security, a national leader in residential and commercial security solutions, is looking for a Customer Retention Manager. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work. We are seeking a transformative and high performing Sales & Customer Retention Manager who will play a significant role managing the attrition process and help our business reach new heights. The ideal person will be a hands-on leader who will design and implement customer retention strategies and work with a team of CFL ("Customer for Life") representatives to increase loyalty, retain business and drive sales. What You'll Do: • Lead a team of CFL supervisors and representatives to facilitate the operations and activities within the CFL department including managing the attrition process, overseeing progress of Company resigns and Rmoves (including internal and external sales), responding to customer questions and concerns, and educating customers on proper use and maintenance of CPI Security system., • Field escalated customer issues within CFL Department and demonstrate the aptitude to diffuse difficult situations and provide resolution to the customer., • Monitor calls fielded by CFL Representatives to observe employee demeanor, professionalism, courteousness, accuracy and overall conformity to company policy and procedures and provide constructive critique and coaching when needed., • Develops and maintains a high-performing, fun and energetic culture through an action-oriented, desire-to-win leadership style., • Responsible for KPI's including, but not limited to: Rmove conversion, Resign conversion, Attrition rate, Service Level/ Average Speed Answer, Productivity, and more., • Build and maintain a high-performance team, and an engaging culture of excellence that includes, evaluating, developing, and motivating CFL representatives to achieve departmental success., • Create an environment that attracts and retains top talent. This includes identifying and providing growth opportunities for high performing employees., • Developing a talent strategy that attracts and retains a certain skill set needed for a high performing and evolving Sales and Customer Retention team., • Refine, implement, and manage metrics, KPI's, best practices, and workflow utilizing ERP and CRM analytics to consistently measure and improve performance to meet revenue targets., • Record and monitor all daily team activities in CRM for needed actions and follow ups., • Must be able to effectively lead, manage and motivate others, • Demonstrate malleability and aptitude to learn, process and effectively implement new policies and procedures as corporate standards are modified over time, • Must be able to successfully communicate and train direct reports on all policies, procedures and processes required to meet or exceed departmental requirements and goals, • Must maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts, • Ability and willingness to perform at a high level of competency to meet or exceed departmental standards while upholding the best interests of the customer and the company, • Must be able to develop and sustain positive and harmonious working relationships with all customers, colleagues and direct reports, • Strong verbal, written, analytical and computer skills, • Good problem solving and decision-making abilities What We Offer: • $90,000 to $120,000 annually based on experience and performance, • Ongoing specialized, paid training to reach your career goals, • Great medical, dental, vision, short- & long-term disability and life insurance options. PTO, 401(k) with company match, • Eligible for free monitored security system after 90 days., • Education assistance – we encourage and support our employees who want to improve their skills and further their education, • Engaging and fun company culture that's made up of a diverse group of people, • On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director

Job Description CPI Security, a leader in the security and automation solutions industry, is looking for a Sales Advisor to join our growing Inside Sales team at our incredible corporate headquarters in Charlotte, NC! This is more than "just a job" – it's your chance for a fulfilling and purpose-driven career. As a Sales Advisor, you will play a leading role in our mission to protect our customers and what matters most to them. In this role, you'll work with homeowners to determine their needs and customize CPI home security and automation packages. There's no cold calling, customers come to you! This isn't just any sales job – you will make a difference in customers' lives by helping them protect what matters most. What You'll Do: • Sell residential, commercial, and new construction Security and Home Automation products and services via incoming phone calls, • Promote, accurately describe and sell the details of our services or products in a knowledgeable manner, including upselling & cross selling when possible, • Complete sales documents accurately to ensure Field Sales and Technicians have all the information they need to create a satisfactory experience for the homeowner, • Actively listen to customers' needs and provide a consultative and persuasive sales approach that champions the CPI brand from start to finish, • Engage customers throughout the sales cycle to convert inbound and outbound opportunities into sales or confirmed appointments, • Create and maintain a robust pipeline through the Salesforce CRM Platform and contribute to the sales database in multiple systems, • Pursue customers in Salesforce and other CRM systems via outbound calls to further develop customer base, • Excel in a fast-paced, sales driven environment where exceeding sales goals leads to long term success, • Provide best-in-class customer care in all interactions What We're Looking For: • Upbeat personality and a fun, positive attitude, • 1-2 years previous sales experience preferred, but not required, • Strong customer service and people skills, • Ability to consistently meet and exceed sales quotas, • Coachability with a desire to grow professionally, • Ability to work a flexible schedule, including weekends, • Experience with CRM system such as SalesForce is a plus, but not required, • Exceptional sales skills are a plus, particularly with strong upselling and closing abilities What's In It For You: • $60,000 to $90,000 Annual Compensation, • Base hourly rate with tiered commission structure, performance based, training and quarterly bonus, • Higher shift pay for working nights and weekends, • Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO, • Free monitored security system after 90 days., • Engaging and fun company culture that's made up of a diverse group of people, • Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director

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