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Your future role at a glance Specialty: Family Medicine Schedule: M-F | Full-Time Practice Detail: Existing patient panel; 2 year income guarantee + productivity incentive EMR System: Athena Facility: Ascension Seton Location: Austin , TX This job location is not currently located in a Health Professional Shortage Areas (HPSAs) and/or Medically Underserved Areas/Populations (MUA/P) Shortage Designation Type Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance Time to recharge: pro-rated paid time off (PTO) and holidays Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning Emotional well-being: Employee Assistance Program , counseling and peer support, spiritual care and stress management resources Family support: parental leave, adoption assistance and family benefits Other benefits: optional legal and pet insurance, transportation savings and more Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. How you'll make an impact in this role Ascension Seton is looking to add a Family Medicine Physician to our busy practice in Austin, Texas. This is a great opportunity for the right candidate to partner with Ascension Seton to provide medical services to patients. Position Details: See approximately 16-22 patients per day Schedule: Full Time High Spanish speaking population- bilingual preferred Candidates will enjoy our competitive compensation package including: Competitive salary, Relocation allowance, Sign On Bonus, Possible student loan repayment, Generous paid time off program, Multiple health, dental, vision and wellness packages, Annual CME Allotment, 403(b) retirement savings plan with employer match. Responsibilities: Evaluates and treats patients with appropriate medical diagnostic and treatment skills. Coordinates discharge planning with case management. Recommends, participates in, and works to ensure the success of efforts to improve cost effectiveness and quality of care provided to patients. Accepts patient referrals from other physicians. Acts as admitting, attending and/or consulting physician for patients who require hospitalization for primary medical diagnoses, depending on needs of patients, medical staff and hospital. Participates in academic programs (e.g. medical education and research) as requested. Provides appropriate documentation that meets insurance company requirements; appeal all denials in a timely manner. Participates in inpatient and outpatient consultation for specialty, which may include on call schedules. About Ascension Seton As a member of Ascension Seton, our physicians join a large community of providers who are called to deliver compassionate, personalized care for all persons, especially those who are struggling or affected by poverty. We share best practices and knowledge across our smart network as a member of the largest nonprofit provider of care in the country. Ascension Seton includes more than 100 clinical locations, including four teaching hospitals which serve as training sites for Dell Medical School at The University of Texas. Dell Children’s, part of Ascension Seton in Austin, TX is a world-class pediatric center with its own Level I trauma center and only Level IV NICU in Texas. About Austin It is the state capital and home to a major university as well as an influential center for politics, technology, music, film and food scene. Austin is known as the Live Music Capital World because on any given night, one can find over one hundred venues showcasing a wide variety of live music performances. Also known as one of the healthiest/ physically fit cities in America, you will see joggers, cyclists, and walkers committed to cardiovascular health on a daily basis. The many parks and lakes offer a multitude of outdoor activities, including swimming, hiking, paddle boarding and fishing. About Ascension Medical Group Ascension Medical Group is a clinician-led provider organization focused on delivering high-quality health outcomes and an exceptional patient experience. With 2,000 sites of care and 7,600 providers, physicians and advanced practice providers have the opportunity to collaborate with clinicians across one of the largest healthcare provider networks in the U.S. When you join our team, you'll benefit from competitive wages, comprehensive benefits, innovative technology and countless opportunities for growth What minimum qualifications you'll need Licensure / Certification / Registration: Licensed Physician MD/DO credentialed from the Texas Medical Board obtained prior to hire date or job transfer date required. Education: Doctor of Medicine (MD) or Doctor of Osteopathy (DO) required. Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates. Visa Eligibility None

Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all. As a Bilingual Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests. This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources. What’s in it for you? * Monday - Friday schedule with no weekend work * Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans * Immediate and ongoing training to support your success * Discounted Leidos stock purchase and other Employee Discounts * Company-wide career mobility * Company-sponsored Public Trust eligibility upon hire * Voluntary overtime may be available based on business needs * Paid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year * 11 paid holidays per year Customer Service Representative Opportunities available: * Full-time * 10:00 am – 6:30 pm ET in Indianapolis, IN (must be able to work 11:30 am – 8:00 pm ET based on customer needs) As a Customer Service Representative, you will: * Reply to calls and emails from the public on housing and FHA mortgages. * Utilize knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requests. * Deliver excellent customer service in a high-volume call center, including responding to customer complaints. * Document customer email and phone communications within an internal database. To be a successful Customer Service Representative, you will possess: * Excellent technical skills with the capability to navigate multiple computer systems and applications and utilize search tools to provide information to our clients. * Excellent time management skills and dependability. * Experience with MS Office (Outlook, Word, Teams). * Strong written and verbal communication skills including telephone etiquette. * Excellent customer service soft skills including handling upset customers. * Keyboarding proficiency of at least 40 words per minute. Required Qualifications: * Bilingual and fully fluent in both English and Spanish (written and verbal). * High School diploma or General Educational Development (GED) certificate. * Minimum of 2 years of experience in a high-volume contact center environment, including responding to customer complaints. * Experience following Standard Operating Procedures (SOPs) to ensure accurate and consistent responses. * Experience navigating and utilizing knowledge bases, FAQs, and internal support tools to provide timely and accurate information. * Ability to successfully obtain a Public Trust Security clearance, which includes a credit check and background investigation. Preferred Qualifications: * Call Center (Omnichannel) background. * Experience in rental property management or mortgage servicing, including handling complaints. Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth. The pay for this position is $18.00 per hour. This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos ensures that all provisions are met through their wages and benefits. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. February 25, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range - The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Description Leidos is seeking a Rental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all. As a Customer Service Representative, you will assist renters, tenants, and property managers by providing resources and referrals to meet their rental needs. You may also assist homebuyers and homeowners with requests related to purchasing and owning a home. This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources. As a Rental Housing Customer Service Representative, you will: * Field phone calls on multifamily rental assistance requests including tenant complaints, in accordance with standard operating procedures. * Handle backup calls from the public regarding buying homes and servicing their loans. * Provide information and resources to customers to deliver customer service excellence. * Use knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requests. * Document customer phone communications in an internal database. To be a successful Rental Housing Customer Service Representative, you will possess: * The capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clients. * Excellent time management skills and dependability. * Experience with MS Office (Outlook, Word, Teams). * Strong written and verbal communication skills including telephone etiquette. * Keyboarding proficiency of at least 40 words per minute. Required Qualifications: * High School diploma or General Educational Development (GED) certificate. * Minimum of two (2) years of property management experience plus (1) year contact center experience or telephone customer service experience. * Ability to successfully obtain a Public Trust Security clearance, which includes a credit check and background investigation. * 10:00 am – 6:30 pm ET in Indianapolis, IN (subject to change based on customer needs). * English or Bilingual in English/Spanish is a plus - verbal and written. Preferred Qualifications: * Experience with HUD-subsidized multifamily apartments or public housing. * Call Center (Omnichannel). Join our team and enjoy Leidos employee benefits, including: * Paid Time Off (PTO) accrued based on Leidos policy, up to 15 days per in the first year (prorated based on hours worked). * Eleven paid holidays per year (prorated based on hours worked). * Access to benefits on the first day of employment (medical & dental insurance, 401K, Life, AD&D, Voluntary Disability plans). * Ongoing training opportunities to foster professional development. Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth. The pay for this position is $18-$20 per hour. This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos ensures that all provisions are met through their wages and benefits. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. February 24, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range - The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Job Description Inside Sales Representative Reports To: Call Center Manager Direct Reports: No Status: Full-Time Hourly Division: Store Operations Job Purpose: The Inside Sales Representative will handle high volume incoming sales and customer inquiries, make outbound sales calls and will maintain our high standards of customer service. Key Job Responsibilities: Answer high volume of incoming calls Conduct outbound phone calls within established sales protocol Effectively identify sales opportunities Actively listen to customer’s requests and concerns Create orders and quotes promptly and accurately Answer all customer’s automotive parts and general inquiries Gather and maintain customer profile information Maintain clear records in CRM Available Monday thru Saturday 7:30 am to 6:30 pm Requirements: Knowledge of auto parts or the automotive industry ASE Certified Parts Specialist a plus Must have reliable transportation Communication, must communicate professionally with all customers and teammates Bilingual: Fluent in Spanish and English Dress code, must maintain a professional appearance at all work times Benefits: We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to): Medical Dental Vision Life insurance 401k, paid time off Opportunities for advancement Environmental/Occupational Health and Physical Requirements: Typical 9-hour day to include reaching, standing, walking, kneeling, lifting and carrying. To perform the duties of this job the employee must be capable of working in a fast-paced environment. The heavy lifting of 50lbs or more may be required. Employee also share the responsibility to perform routine housekeeping activities such as dusting, sweeping, mopping, restroom cleaning and changing trash can liners. XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company’s guidelines for employment.

Job Description Professional Management Enterprises is seeking a Customer Care Representative to join our call center team! As a Customer Care Representative, you will act as a trusted advisor and educator on health care related inquiries. You will guide our customers to a better healthcare experience, working every day to make healthcare easy with the service you provide. Job Title: Bilingual Customer Care Representative (Spanish/English) Location: Indianapolis, Indiana (Remote) Must be an Indiana Resident Pay: $18.50hr (Weekly Pay) Work Hours: Monday-Friday, 10am - 6:30pm Duties and Responsibilities: • Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims., • Analyzes problems and provides information/solutions., • Operates a PC/image station to obtain and extract information, documents information, activities and changes in the database., • Thoroughly documents inquiry outcomes for accurate tracking and analysis., • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner., • Researches and analyzes data to address operational challenges and customer service issues., • Provides external and internal customers with requested information., • Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature., • Uses computerized systems for tracking, information gathering and troubleshooting., • Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims., • Seeks, understands and responds to the needs and expectations of internal and external customers., • Experience in customer service is a plus, • Bilingual (Spanish/English), • Ability to navigate multiple computer screens at a time., • Ability to provide quality customer service while multi-tasking is a plus. Requirements: • Requires a HS diploma or equivalent; up to 1 year of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background., • Must have a private area to work closed off from others., • Can not be responsible for minors or be a primary caretaker for another person during working hours., • Must live within a 50 miles radius of Indianapolis, IndianaCompany DescriptionProfessional Management Enterprises is a minority and veteran owned business that partners with major healthcare providers to find quality employees and thrives on helping people find positions that exceeds their expectations.Professional Management Enterprises is a minority and veteran owned business that partners with major healthcare providers to find quality employees and thrives on helping people find positions that exceeds their expectations.

Seasonal Bilingual Revenue Call Center CSR. Provides best-in-class customer service to taxpaying customers by phone in a fast-paced call center environment.

Training On Health Insurance For People With Medicare.Must complete a 5-day training on health insurance for people with Medicare.

Job: Bilingual Inbound Call Center Rep. Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory. Answer all 800 calls in a timely manner.

Call Center Representative for our Revenue Cycle team at a call center specializing in Healthcare Accounts Receivable (AR) follow-up. Prior experience in a healthcare AR follow-up role or call center environment. Proficiency in using call center software, medical billing software, and Microsoft Offi

Job DescriptionSalary: $26.73/hr Strongbridge, LLC is seeking full-timeRental HousingCustomer Service Representatives at the FHA Resource Center in Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.) This is a full-time opportunity with a shift of 11:35 am - 8:05 pm ET. Our Representatives support the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in theirMission to create strong, sustainable, inclusive communities and quality affordable homes for all. As a Customer Service Representative, you will assist renters, tenants, and property managers by providing resources and referrals to meet their rental needs.You may also assist homebuyers and homeowners with requests related to purchasing and owning a home.This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources. This position is covered under the Service Contract Act (SCA) and is subject to minimum wage requirements as well as the minimum Health and Welfare benefit. This position is eligible for paid vacation, sick leave, and holidays. Responsibilities: • Field phone calls on multifamily rental assistance requests including tenant complaints, in accordance with standard operating procedures., • Provide information and resources to customers to deliver customer service excellence., • Use knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requests., • Document customer phone communications in an internal database. Basic Qualifications: • High School diploma or General Educational Development (GED) certificate, • Minimum of 2 years of property management experience, • Minimum of 1 year of contact center experience or telephone customer service experience., • Ability to successfully obtain a Public Trust Security clearance, which includes a credit check and background investigation, • The capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clients, • Excellent time management skills and dependability, • Experience with MS Office (Outlook, Word, Teams), • Strong written and verbal communication skills including telephone etiquette, • Ability to type at least 40 words per minute Desired Qualifications: • Bilingual (English and Spanish), verbal and written, • Experience with HUD-subsidized multifamily apartments or public housing, • Call Center (Omnichannel) Headquartered in Sterling, Va., Strongbridge is a Federal Government service provider. Strongbridge has extensive experience and knowledge in systems engineering, IT services, strategic communications and program support. Strongbridge is financially secure and a trusted partner that treats our customers, partners and employees with integrity and respect. What Sets Strongbridge Apart Strongbridge is a robust and agile small business led by seasoned government contracting executives with the quality processes and management controls of a large business. Our program management processes and techniques are based on industry best practices, and certified by external auditors, ensuring low performance risk. Strongbridge has a proven record of customer satisfaction that provides assurance to our customers of future high performance. Strongbridge offers a comprehensive benefits package for full-time employees including paid time off, paid holidays, 401k with company match, health/dental/life insurance/short and long-term disability and flexible spending accounts. Strongbridge is committed to hiring and retaining a qualified workforce. All employment decisions are based on business needs, job requirements, and individual qualifications. Applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. Strongbridge also maintains a drug-free workplace.

Job Description Bilingual Patient Financial Counselor Patient Access Team Damien Center Values Dignity-Collaboration-Accountability-Access-Quality-Innovation Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: The Bilingual Patient Financial Counselor is responsible for providing complete registration and financial advocacy for the patient upon entry to the health center. The Patient Financial Counselor obtains specific demographic and financial information to determine patient's financial needs and ensure timely delivery of care. The Patient Financial Counselor assists uninsured and underinsured patients by applying for federal, state, & local health insurance programs. The Patient Financial Counselor also assists patients with navigating the health center’s programs and services, educating about health insurance, and answering patient billing questions Duties and Responsibilities: This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. • Subject Matter Expert in Registration and Financial Counseling., • Complete registration functions, validate patient demographic data, identifies and verifies medical benefits, accurate plan code, and updates Coordination of Benefits to ensure maximized front-end revenue cycle operations., • Assists uninsured and underinsured patients by applying for Medicare, Medicaid, Marketplace, Ryan White HIV/AIDS Program (RWHAP), Sliding Fee Scale, and other federal, state, & local programs., • Follow up with the State on cases pending eligibility and/or contacting patient for additional information on pending accounts requiring more than originally provided., • Deliver education in regard to explaining affordability programs, qualified health plans, essential health benefits, and rights when using insurance., • Maintains an understanding and remains current with the health center’s Sliding Fee Scale and Financial Hardship Program., • Calculate and provide “Good Faith Estimates” to patients for services provided by the health center., • Add and term coverage properly, ensuring that billing is initiated when appropriate., • Maintains departmental and/or individual work queues and reports as required., • Conducts Financial Counseling appointments on assigned days in clinic., • Answers calls received in the Financial Counseling call queue and assists patients with their needs., • Explains/answers patient billing inquiries and interprets statement data to resolve accounts., • Documents patient account notes for all interactions/transactions., • Maintains productivity and quality standards set forth by the department., • Fluent in both English and Spanish required, • Bachelor’s degree preferred but not required., • 1-4 years’ experience in registration and financial counseling required., • Experienced in applying patients for Medicare, Medicaid, Marketplace, and/or Ryan White HIV/AIDS Programs (RWHAP) required. Knowledge, Skills, and Abilities: Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work. Qualifications: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility. Physical Demands: The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor. • Office setting, with sustained use of a computer., • The noise level in the work environment is minimal to moderate., • Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization., • FLSA Status: Hourly Full-time, Non-Exempt, • Leader: Financial Counseling Manager, • 150 hours of PTO in the first year followed by 195 hours per year moving forward., • 12 paid holidays, • Medical coverage options include a PPO plan or a HDHP., • Dental & Vision plans, • Health Saving Account or Flexible Spending Account, • Dependent Care Flexible Spending Account, • Employee Assistance Program, • 403b Retirement Account with 5% matching and 100% vesting after 90 days, • Life Insurance @ 2 times the annual salary, • Voluntary Life Insurance Plan including spouse and child coverage options, • Short- & Long-Term Disability Plans, • Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges, • Professional Development Opportunities, • Tuition Assistance Damien Center is an Equal Opportunity Employer Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please apply at This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time. Powered by ExactHire:189728

Job Description Patient Financial Counselor Patient Access Services Damien Center Values Dignity-Collaboration-Accountability-Access-Quality-Innovation Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: The Patient Financial Counselor is responsible for providing complete registration and financial advocacy for the patient upon entry to the health center. The Patient Financial Counselor obtains specific demographic and financial information to determine patient's financial needs and ensure timely delivery of care. The Patient Financial Counselor assists uninsured and underinsured patients by applying for federal, state, & local health insurance programs. The Patient Financial Counselor also assists patients with navigating the health center’s programs and services, educating about health insurance, and answering patient billing questions. Duties and Responsibilities: This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. • Subject Matter Expert in Registration and Financial Counseling., • Complete registration functions, validate patient demographic data, identifies and verifies medical benefits, accurate plan code, and updates Coordination of Benefits to ensure maximized front-end revenue cycle operations., • Assists uninsured and underinsured patients by applying for Medicare, Medicaid, Marketplace, Ryan White HIV/AIDS Program (RWHAP), Sliding Fee Scale, and other federal, state, & local programs., • Follow up with the State on cases pending eligibility and/or contacting patient for additional information on pending accounts requiring more than originally provided., • Deliver education in regard to explaining affordability programs, qualified health plans, essential health benefits, and rights when using insurance., • Maintains an understanding and remains current with the health center’s Sliding Fee Scale and Financial Hardship Program., • Calculate and provide “Good Faith Estimates” to patients for services provided by the health center., • Add and term coverage properly, ensuring that billing is initiated when appropriate., • Maintains departmental and/or individual work queues and reports as required., • Conducts Financial Counseling appointments on assigned days in clinic., • Answers calls received in the Financial Counseling call queue and assists patients with their needs., • Explains/answers patient billing inquiries and interprets statement data to resolve accounts., • Documents patient account notes for all interactions/transactions., • Maintains productivity and quality standards set forth by the department., • Performs special assignmentsand other work, on an as-needed basis. Education and/or Experience: • Bachelor’s degree preferred but not required., • 1-4 years’ experience in registration and financial counseling required., • Experienced in applying patients for Medicare, Medicaid, Marketplace, and/or Ryan White HIV/AIDS Programs (RWHAP) required., • Indiana Navigator license and Certified Application Counselor (CAC) required or obtained within 90 days of hiring. Knowledge, Skills, and Abilities: Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work. Qualifications: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility. Physical Demands: The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks., • The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor. • Office setting, with sustained use of a computer., • The noise level in the work environment is minimal to moderate., • Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization., • FLSA Status:Hourly Full-time, Non-Exempt, • Leader: Financial Counseling Manager, • 150 hours of PTO in the first year followed by 195 hours per year moving forward., • 12 paid holidays, • Medical coverage options include a PPO plan or a HDHP., • Dental & Vision plans, • Health Saving Account or Flexible Spending Account, • Dependent Care Flexible Spending Account, • Employee Assistance Program, • 403b Retirement Account with 5% matching and 100% vesting after 90 days, • Life Insurance @ 2 times the annual salary, • Voluntary Life Insurance Plan including spouse and child coverage options, • Short- & Long-Term Disability Plans, • Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges, • Professional Development Opportunities, • Tuition Assistance, • Annual performance review that includes an annual performance-based salary increase Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, barring an approved religious or medical exemption. Damien Center is an Equal Opportunity Employer Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please apply at This position description does notconstitute a contract of employmentor guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis.Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time. Powered by ExactHire:193597