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Job DescriptionDescription: About Us At Biz2Credit, we seek individuals who are eager to join a dynamic and innovative fintech company on a mission to transform the lending landscape for small businesses. Our values of Collaboration, Responsibility, Empowerment, Disruption, Innovation, and Trust guide everything we do, and our purpose of helping small businesses succeed drives us forward. As a company, we believe that with the right tools and support, small business owners can achieve their dreams, and we're here to make that happen. That's why we're dedicated to developing cutting-edge solutions. One of them is our Biz2X platform, a fully configurable SaaS solution that leverages artificial intelligence and machine learning to make lending more efficient, effective, and accessible. But we're more than just another FinTech company. We're a team of individuals who bring their unique personalities, backgrounds, and experiences to work every day. We believe that diversity makes us stronger, and that's why we value a culture that is inclusive and supportive. We're looking for people who are excited about the opportunity to make a difference, who want to work in an environment that is both challenging and fun, and who are eager to bring their whole selves to work. So, if you're someone who is eager to join a company that is making a real impact, who values a positive and inclusive workplace culture, and who is ready to be a part of a team that is changing the lending landscape, we want to hear from you. Come join us and be a part of something truly special at Biz2Credit. About the Role We are seeking a Partnership & Client Success Manager who blends operational strength, relationship management, and fintech industry knowledge. This person will work closely with our Head of Partnerships to scale our embedded lending ecosystem, improve partner activation, drive revenue, and ensure integrated partners (SaaS, Payroll, and Banks) have a seamless experience. This is a hands-on, analytical, process-driven role — ideal for someone who understands the mechanics of SMB lending, partner integrations, and the day-to-day realities of managing high-value B2B partnerships. Key Responsibilities Partnership Operations & Optimization • Own the operational performance of key partnerships, • Analyze the partnership funnel end-to-end: lead flow, conversion, partner engagement, and revenue impact, • Identify bottlenecks and implement process improvements within embedded workflows to increase throughput and partner-driven loan volume, • Collaborate with Product, Marketing, and Sales Ops to streamline workflows and partner integrations, • Serve as the primary operational contact for partner teams, • Ensure partners understand Biz2Credit’s products, processes, and value proposition, • Manage onboarding, training, and ongoing enablement for partner-facing teams, • Monitor partner satisfaction and proactively address issues before they escalate, • Work with the Strategic Partnerships Lead to identify upsell, cross-sell, and expansion opportunities, • Support new partnership launches with operational readiness and execution, • Provide insights and recommendations to leadership on partnership performance and growth opportunities, • Participate in quarterly business reviews with partnersRequirements:, • 5+ years in client success, partnership success, or partner operations, • Fintech, lending, SMB financing, or financial services experience required, • Strong understanding of lending workflows, lead funnels, and conversion metrics, • Experience working with payroll providers, accounting platforms, or B2B SaaS ecosystems is a plus, • Proven ability to manage complex partner relationships and drive operational improvements, • Analytical mindset with experience using CRM, dashboards, and reporting tools, • Excellent communication, cross-functional collaboration, and problem-solving skills, • Increased partner-driven loan volume and revenue, • Higher partner activation and engagement rates, • A cleaner, more predictable partnership funnel, • Stronger partner satisfaction and retention $120k- $135k

Job Description YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality. Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage. Trusted by 300 plus global brands including Michaels, Mattress Firm and National Vision. YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work. As a Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for adoption, value realization, and retention. You act as a trusted advisor to senior stakeholders and a strong internal voice for the customer. Why This Is Your Next Career Move * Strategic Ownership. You do not just manage relationships. You shape strategy, influence outcomes, and drive long term success for complex enterprise clients Executive Exposure. * You partner with senior client stakeholders and lead high stakes QBRs focused on value, ROI, and operational impact. * Business Impact. Your work directly affects customer retention, expansion, and YOOBIC’s growth across key accounts. What You’ll Achieve * Own Strategic Client Relationships. Manage and grow relationships with senior stakeholders across YOOBIC’s largest and most complex clients. * Drive Adoption and Value. Ensure customers fully adopt the platform and realise measurable business outcomes. * Lead Executive Reviews. Run Quarterly Business Reviews and Operational Reviews that align YOOBIC to client objectives and long term strategy. * Act as a Trusted Advisor. Guide clients on best practice, operating models, and change management to maximise value. * Spot Risk and Opportunity Early. Identify potential challenges, unblock issues, and surface opportunities to improve performance and efficiency. * Use Data to Influence Decisions. Leverage YOOBIC data, KPIs, and client metrics to support decision making and prove impact. * Partner Cross Functionally. Work closely with Sales, Account Management, Product, and Support to deliver a joined up customer experience. * Influence Product Direction. Partner with Product teams to feed market insight and client needs into the product roadmap. * Raise the Bar on Customer Success. Share best practices globally and help evolve how we operate as a Customer Success organisation. Who You Are * The Strategic CSM. You have strong experience in Customer Success, Client Relationship Management, or Consulting within B2B SaaS, ideally with enterprise or strategic clients. * Or the Retail Expert. You bring deep experience from retail operations, VM, or frontline communications and know how stores really work. * The Relationship Builder. You are confident, client facing, and comfortable managing senior stakeholders. * The Data Led Thinker. You use data, KPIs, and insights to guide conversations and influence outcomes. * The Owner. You take initiative, move fast, and feel accountable for results. * The Problem Solver. You thrive in complexity, adapt quickly, and find solutions in ambiguous situations. * The Operator. You prioritise well, manage competing demands, and stay organised. * Based in NY * Bonus Points: Previous experience with YOOBIC or similar frontline platforms. What we offer... * Hybrid working in NY * 20 days PTO + 8 public holidays (plus 3 floating holidays to choose from) * Medical cover and EAP (Employee Assistance Program) * Company covered Life insurance coverage * Company covered long term disability coverage * An amazing 401k contribution - We contribute even if you don’t! * ADP discounts for a whole host of items (including electronics, Childcare, travel, etc…) * Free online HIIT sessions + gym discounts The base salary range for this position is $135,000–$150,000 per year. This represents our good faith estimate of the compensation at the time of posting. Final compensation will be determined based on experience, skills, and location.

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high-impact, performance-driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru, and beyond. At InMobi Advertising, you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit ___ Overview of the role: As the Senior Publisher Development Manager, you will be responsible for identifying, closing, and maintaining relationships with key publishers and developers across North America. You will build a network of relationships in the region to structure and close high-impact partnerships that contribute advertising inventory to our network. You will work collaboratively with the Supply and Demand teams to ensure that your North America portfolio scales and achieves its revenue potential. The position entails a high level of competency in sales, a deep knowledge of digital advertising, and an appreciation of account management, digital ad products, and yield management. In this role, you will also be directly responsible for driving the growth of our omnichannel business across in-app, web, and connected TV (CTV) environments. You will expand our supply footprint and develop strategies that optimize performance, yield, and monetization across all channels. This role is onsite in our New York City office. Some travel within the U.S. is required to engage with clients and retail partners. The impact you'll make: You are a dynamic and entrepreneurial leader who thrives on building meaningful partnerships and driving mutual success. Passionate about the digital advertising ecosystem, you combine strategic vision with a hands-on approach to business development. You’re motivated by creating long-term, trusted relationships with publishers and delivering solutions that drive measurable value and growth for their businesses. You lead with influence, collaboration, and a relentless focus on achieving win-win outcomes that support both our partners’ success and InMobi’s market leadership. In this role, you will: • Identify, negotiate, and close high-impact partnerships with key publishers and developers across North America, expanding our omnichannel footprint across in-app, web, and CTV., • Own the full sales cycle — from sourcing and pitching to negotiating and signing new publisher deals., • Monitor the evolving ad tech landscape and actively track emerging industry trends to anticipate shifts, spot opportunities early, and ensure our strategy remains ahead of the curve., • Own and develop your sales pipeline end-to-end, including prospecting, qualification, deal closure, and ongoing account expansion., • Collaborate with internal teams (Product, Operations, Marketing, Customer Success, Sales, etc.) to ensure smooth integrations and sustained partner success., • Collate and interpret partner feedback to support ongoing product improvements and enhancements., • Represent InMobi at industry events, effectively pitching and elevating the InMobi value proposition., • Work closely with the Sales team to ensure inventory is aligned with specific advertiser requirements. The experience we need: • 5+ years of Business Development experience within the ad tech ecosystem, working directly with mainstream web, in-app, and CTV publishers, with demonstrated impact in publisher acquisition and partnership growth., • A strong understanding of the digital advertising landscape, including marketplace dynamics, publisher monetization models, supply-side platforms, and how publishers evaluate and adopt technology partners., • A curious, adaptable mindset, with the ability to quickly absorb new information, adjust to shifting priorities, and stay ahead of evolving technologies and market trends., • A collaborative working style, bringing a cross-functional mindset when partnering with Product, Operations, Marketing, Customer Success, and Sales, while maintaining a consultative, relationship-driven approach externally., • Excellent written and verbal communication skills, with the ability to articulate complex value propositions, build trust, and influence stakeholders at multiple levels., • A demonstrated track record of determination, ownership, and follow-through, with the drive to navigate longer sales cycles and consistently move opportunities toward successful outcomes., • An existing network of publishers, developers, and technology partners within the ad tech ecosystem (highly advantageous), along with the ability to nurture, expand, and leverage those relationships effectively. At InMobi, you’ll be surrounded by people who… • Think big and act fast: We’re entrepreneurial, thrive in ambiguity, and love solving high-impact problems, • Are passionate, fanatically driven, and take immense pride in their work: We care deeply about the impact we create and continuously push our potential, • Own their outcomes: We take responsibility, make bold decisions, and execute with confidence, • Embrace freedom with accountability: We value autonomy and understand that trust comes with responsibility, • Believe in lifelong learning: We welcome feedback, challenge ourselves to grow, and aren’t afraid to take smart risks Award-winning culture, best-in-class benefits Our compensation philosophy enables us to provide a competitive salary that drives high performance while balancing business needs and pay parity. We determine compensation based on a wide variety of factors, including role, nature of experience, skills, and location. The base salary (fixed) pay range for this role would range from $131,950 – $182,700 USD (min to max of base salary pay). This salary range is applicable to our offices located in California and New York*. In addition, an InMobian may also receive variable pay in the form of an annual variable bonus or quarterly variable bonus/sales incentive, as deemed per policy, in addition to fixed compensation. *Our ranges may vary based on the final location or region of the roles in accordance with the geographical differentiation in pay scales in the country. In addition to cash compensation, based on the position, an InMobian can receive equity in the form of Restricted Stock Units. We believe that our employees/personnel should have the ability to own a part of the entity they are a part of. Therefore, the entity employing you may elect to provide such stocks to you. Ownership of stock enables us to treat our employer company as our own and base our decisions on the company’s best interest at heart. To encourage a spirit of shared ownership, we grant InMobians relevant company stock(s). As you contribute to the growth of your company, certain stocks may be issued to you in recognition of your contribution. A quick snapshot of our U.S. benefits: • Competitive salary and RSU grant (where applicable), • High-quality medical, dental, and vision insurance (including company-matched HSA), • 401(k) company match, • Generous combination of vacation time, sick days, special occasion time, and company-wide holidays, • Substantial maternity and paternity leave benefits and compassionate work environment, • Flexible working hours to suit everyone, • Wellness stipend for a healthier you!, • Free lunch is provided in our offices daily, • Pet-friendly work environment and robust pet insurance policy - because we love our animals!, • Employee Assistance Program (EAP) If this sounds like the kind of team, role, values, benefits, and challenges that excite you, we’d love to hear from you. Go for it! InMobi is an equal opportunity employer InMobi is a place where everyone can grow. Howsoever you identify, and whatever background you bring with you, we invite you to apply if this sounds like a role that would make you excited to work. InMobi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Spate is seeking a client-obsessed, detail-oriented Junior Customer Success Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, takes pride in delivering an exceptional client experience, and knows how to turn data into value for the brands they work with. Spate is the machine intelligence platform used by top industry beauty brands for marketing and product innovation. We analyze over 20 billion search signals to spot the next big beauty trend and help brands identify what consumers really want. Spate was founded by two ex-Googlers that built the Google trendspotting division and uncovered trends such as turmeric, cold brew, and face masks. With a strong proven track record, Spate has become the trusted source for beauty data across publications such as the New York Times, WWD, Vogue, and CEW. As a Junior CSM at Spate, you'll own a portfolio of accounts across the beauty and wellness space — serving as the primary relationship owner from onboarding through renewal and upsells. You'll be responsible for driving retention, deepening product adoption, and the long-term client health across some of the top beauty brands in the industry. Day-to-day, you'll work closely with our Sales, Insights, and Product teams to ensure clients are getting maximum value from the platform, and advocate internally when they're not. You'll onboard new clients with confidence, leveraging a proven playbook built across 200+ accounts. We're looking for a beauty enthusiast who's equally comfortable talking data. We'll train you on how to use Spate's trend intelligence for product development and marketing in beauty, but you'll bring the curiosity and drive to make that knowledge stick. Responsibilities • Own a portfolio of accounts across multiple tiers; manage relationships, health, and outcomes end-to-end, • Lead structured onboarding and training for new clients, ensuring fast time-to-value and strong product adoption, • Monitor account health and proactively engage at-risk accounts before churn signals escalate, • Drive renewal conversations, negotiate contracts, and maintain a high net revenue retention rate, • Conduct regular check-ins and strategic touch points with key stakeholders, • Translate platform data into actionable use cases tailored to each client's business goals, • Maintain clean, up-to-date records in CRM (HubSpot/ChurnZero) — activity logging, health scores, and contact data, • 2 - 4 years of experience in Customer Success, Account Management, client services, or a consultative client-facing SaaS role, • Demonstrated track record of owning renewals and hitting retention or satisfation targets, • Strategic thinker with a bias towards action in a fast-paced environment, • Self-starter with proven creative problem-solving credentials, • Strong executive presence — comfortable presenting to senior stakeholders and navigating complex organizations, • Exceptional written and verbal communication skills, • Highly organized and detail-oriented, with the ability to manage a large book of business without things slipping, • Excited about being part of a growing team, • Authorized to work in the U.S. Preferred Qualifications • Experience in beauty, CPG, retail, or trend/consumer insights industries, • Background in agency, consulting, market research, analytics, or brand management a plus, • Familiarity with HubSpot, ChurnZero, or similar CS platforms About Spate At Spate, we use data science to predict the next big consumer trend in beauty, personal care & food. Spate was founded in 2018 by Yarden Horwitz & Olivier Zimmer, two ex-Googlers who led the trendspotting division at Google and uncovered trends such as turmeric, cold brew, and face masks. Spate has been funded by the prestigious Y Combinator incubator and Initialized Capital. We currently have ~200 clients in the U.S., mainly in the beauty space from direct-to-consumer brands to big names such as L’Oréal, Estée Lauder, Unilever, and more. As two ex-Googlers with a passion for using data to spot new patterns in consumer behavior, and we have made it our mission to build the world’s greatest consumer trends prediction platform of all time. And not just because we want to be trendy, but because we want to help brands get better at giving consumers what they really want. Brands waste over $200BN every year due to product launch failures and inventory waste. By spotting Turmeric, we were able to tell brands to stop wasting money on kale products and provide consumers with glorious golden milk lattes instead - because that’s what consumers want. How do we do this? We tap into publicly available consumer data (anonymous and aggregated) to identify interesting shifts in consumer behavior. We leverage the latest available technology in ML to solve problems in ways that have never been explored before. Why Spate? • Join a well-funded company that is working with the top brands in beauty, wellness & consumer goods, • Work directly with the founders to set the direction of the company, • Grow in a fast-paced environment, • Always be up-to-date on the latest trends! We enjoy a casual atmosphere, but our culture is about getting things done. We are passionate yet pragmatic when it comes to solving problems in a fast-paced environment. Our standards are high, but we thrive on working with people we respect and can learn from. We’re flexible on work styles as long as everyone is getting their work done - and getting it done well. We are an equal opportunity employer where our diversity and inclusion are central pillars of our company strategy. We look for applicants who understand, embrace, and thrive in a multicultural and increasingly globalized world. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Spate offers: • Health Care Plan (Medical, Dental & Vision), • Paid Time Off (Vacation, Sick & Public Holidays), • Work From Home flexibility, • You would be expected to come to the NY office twice a week, with the flexibility to work remotely during the year upon your manager's approval, • Salary for this role: $80K to $90K + $20K OTE ($100K - $110K total)

Role Overview This dual role is based in CIB US and reports to the Head of Corporate Security in the US. It combines leadership of Identity and Access Management (IAM) with oversight of Physical Security strategy across BBVA CIB USA operations. Identity and Access Management (IAM) The IAM Senior Manager is responsible for defining, establishing, maintaining, and governing identities and access across the organization. This includes assessing business access requirements and ensuring that access to systems and applications is provisioned, maintained, and revoked in accordance with robust security principles, engineering standards, and corporate governance frameworks. The role works closely with IT, cybersecurity operations and incident response, business units, and third-party partners. It drives identity provisioning, access governance, and the implementation of Single Sign-On (SSO) and Multi-Factor Authentication (MFA), ensuring alignment with corporate standards for user and privileged access. Physical Security In parallel, the role sets the strategy and drives execution of a risk-based physical security program for BBVA CIB USA across offices in New York, Houston, and Miami. As BBVA operates as a tenant, this responsibility is delivered through strong coordination with building management and external security providers, ensuring the protection of people, facilities, and material nonpublic information (MNPI), while supporting business operations in trading floors and other mission-critical environments. Responsibilities include defining policies, governance, and technology decisions; leading incident preparedness and response; and overseeing coordination with landlord-managed guard services and other third-party providers. The role ensures transparent reporting to senior management and relevant Security and Risk Committees. Performance will be measured through risk reduction, system reliability, operational excellence, and regulatory readiness, including: • Incident rate reduction, • Effective security coverage through third-party providers, • Premises and building uptime, • Credential issuance SLAs, • Audit action closure Leadership & Strategic Alignment This role requires a strong risk management strategist profile, with a deep understanding of physical security, identity security, business operations, and the evolving threat landscape across both physical and digital domains. It acts as a key liaison across identity security, physical security, business continuity, and regulatory compliance, in close coordination with cybersecurity, IT, risk management, and external stakeholders such as building management. Identity and Access Management Duties • Lead the implementation of Corporate Governance for User Access Management across all business systems within the scope of BBVA CIB US., • Drive the implementation of the Privileged Access Management (PAM) program, ensuring full alignment with corporate governance standards for the management of privileged access., • Act as a key liaison between local engineering teams and the CIB Corporate Identity Security function, including the Profiling Office, RPA, and Authorizations units., • Lead and develop the IAM function across governance, policies, and technology solutions, including Single Sign-On (SSO), directories, certificates, Multi-Factor Authentication (MFA), and privileged account management., • Oversee periodic access reviews and certification processes to ensure appropriate access to business systems and unstructured data., • Manage user access across internal systems and external entities, coordinating with local and global security and IT operations to ensure effective end-to-end access lifecycle management (provisioning, modification, and deprovisioning)., • Deliver IAM projects on time and within budget, ensuring alignment with business and security objectives., • Implement authentication, authorization, and federation capabilities with the BBVA Identity Provider to enable seamless SSO and MFA across business systems., • Partner with business units to understand access requirements and provide IAM solutions that align with operational needs and security standards., • Lead the adoption and implementation of BBVA corporate Key Management policies, procedures, and governance frameworks across BBVA CIB US., • Define and enforce roles, responsibilities, and separation of duties for key custodians, approvers, and operational teams consistent with corporate governance., • Establish and maintain formal key lifecycle processes (generation, distribution, storage, rotation, revocation, backup/escrow, compromise handling, and secure destruction) that adhere to corporate requirements., • Maintain an authoritative inventory and classification of cryptographic keys and certificates for CIB US, applying corporate classification, retention and protection rules. Strategy & Governance • Define the enterprise physical security strategy, standards, and policies aligned to business risk, • Maintain a multi-year maturity roadmap, KPIs, and quarterly reporting to leadership and the Risk Committee., • Develop and maintain comprehensive emergency response plans for a wide range of scenarios. This includes conducting regular drills and training staff to ensure a quick and orderly response. Establish emergency response protocols for fires, evacuations, physical threats, or violent attacks. Incident Response & Resilience • Perform site risk assessments and reviews; prioritize mitigations., • Work with HR and Legal to run threat intel, workplace violence, and insider risk playbooks., • Guaranty the protection of MNPI in restricted areas via zoning and enhanced controls., • Lead 24×7 operations control; oversee CCTV/VMS, alarms, visitor management, badging and keys/locks., • Implement and oversee access control systems, including biometric technology and the CCTV surveillance network.. Supervise the protection of critical facilities, including server rooms, sensitive records, and restricted areas. Design and implement office security plans covering access controls, CCTV surveillance, visitor management, and intrusion prevention measures., • Implement mailroom screening, restricted areas, event security, executive protection by risk, and travel security., • Coordinate with landlords to enforce building standards and post orders. Work closely with building administration to align the firm’s security protocols with those of the property, including evacuation plans, fire drills, and response to external threats., • Train employees in basic protocols: access control, physical data security, emergency response behavior, and conduct regular evacuation drills and response plan trainings, • Integrate with BCP/DR; conduct after-action reviews and remediate findings. Audit • Ensure adherence to the BBVA Security guidelines, and applicable building/occupancy codes., • Coordinate internal/external audits and address sector-specific regulatory expectations. Investigation and Liaison with Law Enforcement • Stay ahead of potential threats by actively monitoring criminal, terrorist, or activist risks that could impact the firm. Provide periodic reports to the Risk Committee or senior management on incidents, vulnerabilities, and required improvements., • Internal Investigations: Coordinate with the compliance function to ensure that security measures align with international and regulatory standards, and lead or supervise investigations into security incidents such as thefts, threats, or policy violations., • Liaison with Security Agencies: Serve as the primary point of contact with local, state, and federal security agencies, including the New York Police Department (NYPD) and the FBI. This relationship is critical for information sharing and coordinated response during emergencies. Coordinate as well with private security vendors and local authorities (NYPD, FBI in the case of major risks). Qualifications and Experience • 7+ years related experience, • 3+ leading multi-site programs in the U.S., • Experience in security administration, with 3-plus years’ technical hands-on IAM practitioner., • Experience administering IAM systems and access controls aligning with security governance fundamentals, • Financial services or mission-critical environment experience., • Proficiency with Security system design, business continuity, vendor management, and metrics., • Strong written and oral communication skills across varying levels of the organization., • Demonstrated experience in analysis of risks/intelligence/threats, • Demonstrated experience in coordinating operations and interchange of information with public institutions, such Police, Defense, international Intelligence Agencies, • Familiar with one or more regulatory requirements and laws such as, but not limited to, 23 NYCRR part 500, FFIEC, SOX, GDPR, CCPA, Regulation S-P, GLBA . Additionally, experience in one or more of the following is required: ISO 27001, NIST CSF, or the AI Risk Management Framework., • Languages : English , Spanish a plus Certification Requirements • Preferred certifications as Director/Deputy/Responsible of Security or equivalent certifications, • One or more of the following is preferred but not required : CPP , CISSP , CISM All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our New York Office, the expected base salary ranges from $180,000 to $195,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

Position Overview: A member of the executive team, the Chief Program Officer (“CPO”) is a senior executive tasked with overseeing the strategic and day-to-day direction of Hot Bread Kitchen’s programs. The CPO leads all program innovation, design, implementation and impact measurement, while providing motivational and inspirational leadership to all organizational staff, with a focus on the program team. A seasoned leader with a steady, objective presence and a commitment to continuous improvement, the ideal candidate thrives on analyzing complex information and ensuring processes are optimized for accuracy and efficiency, while also taking ownership, being results-driven, and delivering impact. At a pivotal moment of organizational growth, the CPO will play a critical role in strengthening operational infrastructure, building scalable systems, and ensuring that programs are delivered with clarity, consistency, and measurable impact. This leader will balance strategic execution with operational excellence—translating vision into disciplined workplans, clear priorities, and sustainable processes across a complex portfolio of programs. Equally important, the CPO will also be an exceptional people leader who centers staff development, trust-building and team cohesion – co-creating solutions with staff and grounding decisions in the lived experiences of the organization’s members. The CPO will ensure that growth and innovation are built in partnership with and through the strength of the existing team. As a senior executive, the CPO is a lead participant in the organization’s strategic planning and decision-making and helps to ensure that program strategy and delivery advance the overall mission and direction of the agency. The CPO reports directly to the Chief Executive Officer (“CEO”) and oversees five direct reports and a total team that is currently comprised of 40+ staff members working 9AM-10PM nearly daily, and delivering: (1) workforce development; (2) small business development; (3) community and member engagement; and (4) program evaluation, training, and innovation. This role requires a highly autonomous, experienced leader who can quickly assess organizational needs, implement improvements, and operate effectively in a fast-paced, high-expectation environment. The CPO will also engage the Board of Directors under the direction of the CEO, providing reports at Board meetings and serving as the staff liaison to the Program Committee, and will engage with advisory boards in various capacities. Key Responsibilities: Leadership and Program Strategy: • Act as a thought partner to the CEO on all aspects of organizational strategy and day-to-day operations, including but not limited to the organization’s programs., • Act as a trusted and effective partner to the CEO in a fast-paced, highly collaborative environment—offering data-driven recommendations, helping to prioritize competing demands, and challenging thoughtfully, constructively as needed to ensure focus and maximize impact., • As a member of the executive team, provide holistic strategic and operational oversight to the organization and its employees., • Partner closely with the Chief Financial & Operating Officer (CFOO) as a key collaborator, aligning program strategy with operational planning, budgeting, and infrastructure to support sustainable growth., • Co-own organizational priority-setting, long-term planning, and execution with executive team peers, ensuring alignment across functions., • In partnership with all senior leadership, play a lead role in the overall development, strategic planning, service delivery, and management of Hot Bread Kitchen’s programs., • Translate organizational strategy into clear, actional workplans, and KPIs, ensuring alignment across programs and accountability for results., • Directly supervise key program areas, working closely with senior program staff to build their skills and confidence so that they can develop and deliver impactful, relevant, and innovative programming., • Establish annual program and staff goals and objectives and track results against these goals as well as accountability protocols, ensuring that the expectations of funders, partners, constituents, clients, and other stakeholders are consistently met., • Drive clarity and discipline to prioritization, ensuring teams are focused on the highest impact work and reducing unnecessary burden and inefficiencies across the organization., • Oversee effective program operations, including maintaining up to date program policies, protocols, and processes that ensure equity and safety during service delivery., • Lead efforts to streamline and strengthen core operational processes, improving efficiency, consistency, and scalability across all programs., • Ensure sufficient risk mitigation within, and adequate staffing of, all programs, across all sites and hours of operations; lead, or appropriately delegate, the response to any program-related emergencies., • Alongside the executive and senior team, serve as an internal and external spokesperson and bridge-builder on Hot Bread Kitchen’s programs and systems change work., • Partner with external stakeholders, including funders and donors, to clearly articulate program strategy, outcomes, and impact. Evaluation, Impact Analysis, and Innovation: • Consistently explore opportunities for program expansion and innovation by staying abreast of key workforce and small business development trends and issues. Identify and incubate new program opportunities driven by program data and through external trends and issues., • Ensure timely data collection and reporting so that all staff have one source of data, • Analyze, assess, and continuously improve programs based on data collected and implement corrective measures if needed., • Use data and cost-benefit analysis to inform decision-making, prioritization, and resource allocation., • Oversee artificial intelligence innovation at the organization. Team Leadership and Management: • Serve as an exceptional people manager who builds trust, cohesion, and strong relationships across a diverse, highly talented team of 40+ staff., • Lead a high-functioning Program Leadership Team (PLT), establishing consistent management structures such as weekly leadership meetings, shared planning templates, and prioritization tools that drive alignment, accountability, and cross-team visibility., • Create a culture where staff feel heard, valued, and empowered—actively engaging team members in shaping strategy and decision-making., • Determine staffing plans to achieve program goals and objectives and participate in hiring decisions for new program staff, ensuring alignment with Hot Bread Kitchen’s core competencies and values, • Identify skills gaps and needs and ensure training opportunities that will develop program staff capacity to deliver impactful programming., • Organize program staff offsites to develop team cohesion and connection with another and the work. Fundraising and Fiscal Management: • Partner with the Chief Advancement Officer and Vice President of Development, supporting fundraising efforts, including grant concept development, writing, reporting, and meetings with funders, government agencies, and other stakeholders., • Effectively translate program outcomes and impact into compelling, data-driven narratives for funders and external stakeholders., • Partner with the CFOO and members of the program senior team to prepare an annual program budget and manage effectively within this budget. The Leader: Qualifications and Experience: • Has a deep passion for Hot Bread Kitchen's mission and vision to advance economic mobility utilizing New York City's vibrant food industry., • At least 8 years of senior management experience overseeing a team or department that includes managers of managers, preferably from a nonprofit organization focused on workforce development, with the ability to lead program and data metrics functions., • Experience leading complex program operations at scale (40+ staff), with a track record of improving systems, processes, and team effectiveness., • Excellence in organizational management with the ability to coach senior-level staff to manage and develop high-performance teams and implement program strategies., • Exceptional collaboration and people management skills, with a demonstrated ability to build trust; develop strong relationships; work effectively with diverse communication styles; and create cohesive, high-performing teams., • Analytic and decisive decision maker with the ability to prioritize and communicate to staff key objectives and tactics necessary to achieve organizational goals., • Unwavering commitment to quality programs and data-driven program evaluation., • Experience building or strengthening program evaluation frameworks, including KPIs, impact measurement, and workforce development outcomes., • Exceptional written and verbal communication skills; a persuasive and passionate communicator with strong public speaking skills., • Action-oriented, entrepreneurial, flexible, and innovative approach to operational management., • Demonstrated “roll-up-your-sleeves” approach and willingness to deeply engage in program work and understand frontline realities., • Deep curiosity, humility, relationship-builder, integrity, positive attitude, mission-driven, and self-directed., • A commitment to the values of diversity, equity, inclusion, and belonging and passion for social justice and the organization’s greater mission., • Strong preference for candidates with Salesforce experience; familiarity with the food/hospitality industry and/or social enterprise models is highly desirable. Location: • Hot Bread Kitchen’s headquarters is located at 75 9th Ave., Suite 0610, New York, NY 10011, however programming takes place in other locations throughout New York City. This role is in-person with flexibility for hybrid when possible., • Requires occasional travel (3-4 times per year) and regular availability for evening events.

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Sr. Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. You'll manage a portfolio in the $3M–$7M+ ARR range, partnering with sophisticated enterprise brands where you'll build and maintain relationships with senior leaders across their organization. As a Sr. Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Own a highly strategic $3M–$7M+ ARR book of business and drive retention, growth, and strategic outcomes across a portfolio of enterprise accounts, • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Take full ownership of your portfolio's health and results: anticipate blockers, drive action across internal and external stakeholders, and hold yourself accountable to outcomes, not just activities, • Build and maintain trusted relationships with senior stakeholders, including VP and C-suite leaders (CTO, CMO, CFO, COO), and navigate complex organizational landscapes with confidence, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Leverage scalable tools for asynchronous customer engagement in addition to leading effective dynamic customer meetings, remote and occasionally on-site, • Participate in and provide guidance for innovative cross-functional projects for your customer, • Support internal team members and share best practices to ensure that Customer Success team goals are met About You: • 6+ years of customer management, account management, or vendor management experience, ideally with time spent in SaaS, retail-tech, or mar-tech, • Experience owning a $3M–$7M+ ARR book of business, or a clear track record of managing portfolios of comparable scale and complexity, • Enterprise experience working for or with large, recognizable brands (think Amazon, Expedia, or similar); technology and SaaS companies in the e-commerce space are a strong plus, • Demonstrated ability to build and maintain relationships with senior executives, including VP and C-suite leaders (CTO, CMO, CFO, COO); experience doesn't need to be as the primary point of contact, but you should be able to point to meaningful exposure at that level, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, including communicating with executives, distilling complex data into clear narratives, navigating hard conversations with confidence, and commanding a room, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce, and Magento, • Prior experience working for or with agencies in the digital space, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • Ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive can-do outlook, • Advanced skills in Google Suite, • Effectiveness in leveraging AI tools to drive business outcomes and increase company efficiency., • BS / BA degree required If you don't meet 100% of the qualifications outlined above - that's okay, nobody's perfect! We encourage you to apply. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range for this role starts at $112K base + 20% bonus and equity.

Company Description PrimoHoagies, known for its South Philly roots, has built a reputation for delivering quality, consistency, and originality through its menu of Specialty Hoagies crafted with premium ingredients. As a celebrated sandwich shop, PrimoHoagies has earned the title of Best Sandwich Shop in America by USA Today for three consecutive years (2023, 2024, and 2025). Catering services, including trays and sampler platters, are favorites for events and gatherings. With a culture rooted in family, tradition, and quality, PrimoHoagies continues to expand nationally while maintaining the authenticity and excellence that define its legacy. Joining PrimoHoagies means becoming part of a legacy that values premium ingredients, community, and the Primo way. Business Consultant (BC) Reports to – Operations Manager Position Summary The Business Consultant (BC) serves as the primary field partner to franchisees, responsible for driving operational excellence, financial performance, brand compliance, and guest experience across an assigned territory. The BC coaches franchisees and managers to improve results while ensuring adherence to brand standards. This role is both consultative and directive, combining relationship management with performance accountability. Key Responsibilities Brand Partner Performance & Coaching • A liaison serving the first point of contact to Franchisees, and their support teams, • Act as the trusted advisor to Franchisees and their leadership teams, • Analyze restaurant P&Ls and KPIs to identify performance gaps, • Coach franchisees on:, • Sales growth strategies, • Labor optimization, • Food cost control, • Guest Experience, • Operational execution, • Conduct regular restaurant visits focused on:, • Food quality, • Speed of service, • Cleanliness, • Operations Excellence, • Guest experience, • Ensure consistent execution of brand standards and operating procedures, • Support franchisees with new initiatives, menu rollouts, and promotions Brand Standards & Compliance • Perform operational audits and compliance reviews, • Escalation with brand partner on timely resolution (24-48 hours) of guest complaints/feedback, • Document deficiencies and require corrective action plans, • Follow up to ensure timely resolution of issues, • Review and interpretation:, • Weekly and monthly KPIs, • Store-level P&Ls, • Benchmark performance across the system, • Drive measurable improvement in controllable costs and profitability, • Support onboarding new Franchisees and managers, • Reinforce training standards and certification requirements, • Serve as the liaison between Franchisees and corporate teams, • Clearly communicate brand updates, initiatives, and expectations, • Gather field feedback and provide insights to leadership, • Participate in brand partner meetings, regional meetings, and conventions Key Performance Indicators (KPIs) • Same-store sales and profitability improvement, • Labor and food cost performance, • Audit and compliance scores, • Guest satisfaction metrics, • Brand Partner engagement and satisfaction, • Completion of action plans and initiatives Qualifications • 5–10+ years of QSR or fast-casual operations experience, • Multi-unit management experience (GM, Area Manager, or equivalent), • Strong understanding of restaurant P&Ls and KPIs, • Proven coaching and influence skills (without direct authority), • Excellent communication, organization, and time management, • Willingness to travel extensively (50–75%) Preferred Experience • Franchise business consulting or field support roles, • High-growth or multi-brand environments, • New store openings and market expansions Why This Role Matters The Business Consultant is critical to brand partner success and brand consistency. Strong BCs directly impact unit economics, brand partner relationships, and long-term system growth.

Job Description About Prevail Legal A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings. By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team! About the Position: Prevail Legal is a leading legal technology company transforming how law firms manage depositions and litigation support through AI-assisted court reporting, real-time transcription, and streamlined deposition management. As a Customer Success Manager, you will serve as the primary relationship owner for a portfolio of law firm clients — ensuring they receive an exceptional, white-glove experience from onboarding through every session. This role sits at the intersection of client relations, session operations, and cross-functional coordination. You will act as the voice of the client internally and as a trusted advisor externally, with a direct impact on retention, expansion, and the overall Prevail client experience. Role Type: Full-Time Remote – U.S. Based Key Responsibilities: Client Relationship Management • Own a portfolio of law firm client relationships, serving as the primary point of contact throughout the client lifecycle, • Lead client onboarding, ensuring smooth adoption of Prevail's platform, workflows, and service standards, • Conduct regular business reviews and proactive check-ins to surface needs, address concerns, and identify growth opportunities, • Coordinate deposition session logistics in collaboration with the Operations team, ensuring all resources are confirmed and coverage is airtight, • Monitor session delivery in real time; escalate and resolve issues related to court reporters, videographers, interpreters, and support, • Step in as needed to assign resources, confirm coverage, or resolve job-related conflicts to protect client experience, • Partner with Operations, Sales, and the Transcript/Certification teams to ensure seamless coordination across the client journey, • Surface client feedback and recurring issues to internal stakeholders, advocating for product and process improvements, • Collaborate with the Dev team to communicate client-facing feature requests and platform updates, • Uphold and enforce Prevail's quality standards for all service partners including court reporters, videographers, and interpreters, • Identify performance trends and escalate service partner concerns through the appropriate channels, • Ensure compliance with client-specific preferences, transcript formatting standards, and SLA commitments QUALIFICATIONS Required: • 3+ years of experience in customer success, account management, or client services — preferably in legal, court reporting, or litigation support, • Demonstrated ability to manage multiple client relationships simultaneously in a fast-paced, deadline-driven environment, • Strong written and verbal communication skills with a professional, client-first presence, • Proven track record of problem-solving under pressure and resolving operational issues quickly and effectively, • Experience with legal technology platforms, deposition management systems, and court reporting operations, • Familiarity with litigation support workflows including resources allocation and assignment, transcript certification, videography, and remote deposition technology, • Exposure to tools such as Reporter Base, CRM platforms, or case management software, • Comprehensive benefits plan including medical, dental, vision, 401(k), life insurance, and short-term disability, • Five weeks of PTO, all Federal Holidays, and Parental Leave, • Generous continued education allowance, • Employee stock option plan, • Remote-first environment, • The pay range for this salary position is $65,000 - 70,000/yr. However, the pay offered may vary depending on job-related knowledge, skills, and experience. Prevail Legal reserves the right to modify this job description to meet business needs. We can only hire US Citizens and cannot provide H1B Visa sponsorship. Prevail Legal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Who You Are: The Manager, Strategic Sourcing is responsible for developing and executing sourcing strategies across the Marketing & Advertising category that drive cost savings, improve supplier performance, and ensure category compliance. This role leads sourcing events (RFIs, RFPs, negotiations), monitors the market, and builds supplier relationships. This person may also coach junior sourcing and procurement staff and partner with internal stakeholders to align procurement efforts with business needs. Success requires the ability to manage and prioritize multiple projects / initiatives simultaneously, often across different business units and timelines. What You’ll Do: • Develop multi-year category strategies aligned with business objectives and global strategic sourcing priorities., • Partner with internal stakeholders to establish spend baselines and annual savings targets, ensuring alignment and formal savings validation., • Serve as a procurement subject matter expert, utilizing industry trends, internal spend data, and analytical insights to identify optimization opportunities that support business goals., • Lead the development and execution of sourcing strategies and supplier spend management initiatives, including complex sourcing projects and contract negotiations to maximize value., • Apply advanced analytics and procurement technologies to support data-driven sourcing decisions and uncover cost and efficiency opportunities., • Build strong relationships with key business stakeholders to understand their needs and serve as a trusted advisor for managing spend and supplier relationships., • Foster cross-functional collaboration with IT, Marketing, Advertising, Finance, Operations, HR, Privacy, and Legal to align sourcing initiatives and drive business outcomes., • Ensure compliance with procurement policy, • Manage the resolution of sourcing and supplier-related issues., • Continuously evaluate the market for new suppliers, products, and services to enhance category strategies and deliver maximum value., • Review and negotiate supplier agreements to support the organization’s short-, mid-, and long-term business needs., • Leverage data analytics for cost modeling and total cost of ownership (TCO) analysis to support business cases, sourcing strategies, and negotiations. You’ll Need to Have: • 5–8 years in procurement, category management or strategic sourcing with specific category expertise across social, digital, media, marketing, and advertising services, • Bachelor’s degree in supply chain, finance, business administration, or a related field, • Excellent stakeholder and supplier relationship management, • Experience running competitive bids and managing supplier performance, • Strong negotiation and influencing skills, • Analytical thinking and prioritization, • Proficiency in Excel and sourcing tools (e.g., Ariba, Coupa, spend analytics, CLM, etc.), • Ability to be based in our East Rutherford office with regular travel to our NYC office Capri Perks: • Generous Paid Time Off & Holiday Schedule, • Summer Fridays, • Internal mobility across Versace, Jimmy Choo and Michael Kors, • Cross-brand Discount, • Exclusive Employee Sales, • Fav 5 Cards (MK Discount for friends and family), • 401k Match, • Paid Parental Leave, • Thrive Wellness Program, • Commuter Benefits, • Gym Discounts The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at . In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

Job DescriptionJob Description Who will you be working with? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Our team is focused on continually improving our best-in-class production capabilities. We combine deep domain expertise and tenured experience to deliver unparalleled products for our customers. Here you’ll interact daily with team members during the problem resolution process and will partner with other key stakeholders to support our internal customers and their responsibilities. How will you make a difference? The Field Service Lead/Specialist is responsible for managing and supporting warranty and aftermarket activities for Wabtec products across active transit projects in the Greater New York City territory. This role ensures operational excellence by supervising field service technicians, maintaining strong customer relationships, and serving as the primary liaison between customers, car builders, and Wabtec management. The position emphasizes safety, technical expertise, and proactive problem-solving to enhance product reliability and customer satisfaction. Key Responsibilities: Customer & Relationship Management • Serve as the key Wabtec representative on Transit Authority sites for warranty, modifications, and aftermarket activities., • Develop and maintain strong relationships with transit authorities and car builders., • Actively listen to customer concerns and resolve issues promptly., • Assist transit authority repair operations with troubleshooting and debugging Wabtec products., • Analyze reliability data and recommend improvements to procedures and component replacement intervals., • Maintain a database of product reliability trends and communicate findings to product line engineering. Drive component reliability information through FieldConnect., • Investigate system failures in the field and produce engineering reports as required., • Assist the regional manager in supervising, coaching, and training field service technicians. Ensure adherence to company policies and safety standards., • Assist in organizing workflow, setting performance goals, and monitoring productivity., • Conduct regular task performance reviews and provide constructive feedback., • Promote and enforce a strong safety culture., • Ensure compliance with PPE requirements and Wabtec’s “2-minute warning” safety initiative., • Prepare weekly reports on safety, manpower, warranty support, and retrofit activities., • Maintain accurate records of service calls, work orders, and timekeeping., • Track warranty spare inventory and calibration of tools and equipment., • Implement computerized reporting systems (e.g., Field Connect, project trackers)., • Provide on-site training for car builder or transit authority personnel on Wabtec systems., • Proven experience as a supervisor or in a similar technical leadership role., • Strong mechanical aptitude and hands-on capabilities., • Excellent communication and interpersonal skills; ability to explain complex technical issues clearly., • Outstanding organizational and leadership skills., • Proficiency in MS Office and familiarity with reporting tools., • Knowledge of rail industry products and systems (preferred)., • Valid driver’s license and ability to travel to the U.S. for training., • Strong problem-solving and decision-making abilities., • Travel: Required within the Greater NYC territory and occasional U.S. trips for training and support., • Reporting Structure: Reports to Field Service Manager / Regional Service Director. Our job titles may span more than one career level. The hourly rate for this role is currently $37 - $43. The actual rate offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $33-43 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

General Job Title: Underwriter - US Executive Risk Division: Specialty Risk Key Relationships: Brokers, underwriters, claims, wordings, insureds, external clients and suppliers Job Summary: To underwrite a US Executive Risk account within Specialty Risks and provide counsel and advice on underwriting related issues. Provide technical expertise in this business area and maintain and improve market reputation of the Beazley brand. FLSA: Exempt Key Responsibilities: Underwriting • Develop and underwrite a profitable portfolio of US Executive Risk business as part of Specialty Risks., • Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing., • Manage innovation and development of non-insurance service offerings to insureds and others., • Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level., • Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable., • Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the US Executive Risk, • Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Specialty Risks., • Comply with Beazley's underwriting control standards for business written through Lloyd's, Beazley's subsidiaries or internal MGAs., • Develop a good working relationship with the claims managers on this class of business. Client Management • Advise, assist and service clients on insurance and risk matters to ensure clients' satisfaction., • Foster positive relationships with clients to get a mutual understanding of both their and Beazley's needs., • Maintenance of good business relationships with brokers., • Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients. General • Leverage networking opportunities within the business to develop standardised underwriting policy and best practice within Beazley., • Develop best practice and disseminate business and class knowledge within US Executive Risk and Specialty Risks., • Work with peers within the US Executive Risk and Specialty Risks to maximise business opportunities and profitability within the department. This will include but not be limited to sharing market information, marketing sources and cross selling opportunities., • Share and gather knowledge within the Beazley Group to ensure dissemination of best practice and maximise business opportunities and profitability across the Group., • Production of presentations and marketing literature as required., • Production of business plans/research documents for the US Executive Risk account as required. It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: • Comply with Beazley procedures, policies and regulations including the code of conduct, which incorporates the PRA and FCA Conduct., • Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system., • Display business ethics that uphold the interests of all our customers., • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs., • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management., • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups. Personal Specification: Skills & Abilities • Proficient underwriting skills, • Accurate and numerate, • Strong analytical skills with attention to detail, • Able to communicate effectively with others, both verbally and in writing, • Ability to manage time, meet deadlines and prioritise, • Motivational skills Knowledge & Experience • General commercial and financial knowledge, • Experience in insurance industry, • Experience of US Executive Risk underwriting or broking, • Thorough knowledge of underwriting policy, philosophy and practice, • Advanced knowledge of underwriting processes and systems, • Client service experience Aptitude & Disposition • Result focused, self-motivated, flexible and enthusiastic, • Professional approach to interact successfully with managers/colleagues/external suppliers, • Team worker as well as able to work on own initiative, • Customer focused, with a strong ethic of service and fairness to the customer Competencies • Achievement drive, • Analytical thinking, • Strategic thinking, • Service focus, • Team working, • Conceptual thinking, • Forward thinking, • Proven experience in underwriting US Executive Risk accounts, including risk assessment, pricing, and portfolio management within a regulated insurance environment. Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer. Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons. Our Culture We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers. • Be bold, • Strive for better We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success. Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include: • Beazley RACE - Including, understanding and celebrating People of Colour, • Beazley SHE - Successful, High potential, Empowered women in insurance, • Beazley Proud - Our global LGBTQ+ community, • Beazley Wellbeing - Supporting employees with their mental wellbeing, • Internal Pathways (helping you grow into an underwriting role), • iLearn (our own learning & development platform), • LinkedIn Learning, • Mentorship program, • External qualification sponsorship, • Continuing education and tuition reimbursement, • The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization, • Attractive base compensation and discretionary performance related bonus, • Competitively priced medical, dental and vision insurance, • Company paid life, and short- and long-term disability insurance, • 401(k) plan with 5% company match and immediate vesting, • 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs, • Up to $700 reimbursement for home office setup, • Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance, • Up to 26 weeks of fully paid parental leave, • Up to 2.5 days paid annually for volunteering at a charity of your choice Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

The Customer Success Manager (CSM) for Managed Business Services is the primary owner of the customer relationship post-implementation, responsible for ensuring customers realize measurable value from our managed services offerings.This role blends strategic partnership, operational execution, and p

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances, located in Englewood Cliffs, NJ. Sales Administration Coordinator Top Skills: • Works well with others, • Proficient with Microsoft Office - Word, PowerPoint, and Excel (VLOOKUP, Pivot tables, etc.) Assist the manager in Sales Administration in the following areas: Sales Promotional claim validation and processing, Sales MDF program analysis, Sales Related chargeback resolution, and various special projects. Responsibilities: • Validate and Process Sales Deduction claims through the SAP Claim System, • Validate and Process SPA claims through Salesforce Dotcom, • Maintain and reconcile Sales MDF programs for Regional Sales, • Work with Sales to reduce monthly chargebacks, • Analyze the chargeback process and design a way to lessen the number of deductions and process more efficiently, • Investigates market conditions and facilities to determine time, place, type of sale, and whether items shall be sold individually or in lots, • Coordinates representatives who may call on existing or potential customers, • Makes forecasts on anticipated market sales. Submits reports of sales activity and maintains records, • Promotes satisfactory customer relations. Coordinates advertising and marketing campaigns, • Provides marketing advice to organizational units, • Accounting/Finance, Business Administration Bachelor's degree or similar, • Account Reconciliation experience a plus, • Experience in a corporate environment, • Ability to work well with others and take direction from a supervisor and other top management, • Basic M/S Office skills, including Word, Excel (V Look Ups, Pivot Tables), and PowerPoint, • Excellent oral and written communication skills, • Excellent planning and organizational skills, • Ability to handle multiple tasks, • Excellent verbal and written communication skills, negotiation skills, customer service, and interpersonal skills, • Extensive knowledge of the relevant market/industry, • Advanced presentation abilities, • Good organization and planning The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs. At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at . By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

Description Title: Owner’s Representative (Missouri) Employee Status: Full Time - Exempt Salary: Grade: 4 Starting range of $70,600 - $79,400 | St. Louis Reports to: Managing Director of Real Estate Solutions – Southern Region Department: Real Estate Solutions (RES) Location: Saint Louis, Missouri Hybrid Remote: In office: T/W | Remote: M/Th/F Department Function: The Real Estate Solutions Department provides a wide range of real estate consulting and development services to help assist nonprofits with the planning, design, and construction of facilities, including project financial feasibility, facility condition assessment, site search and due diligence for property development, and owner’s representative services both internally and externally. RES collaborates with broader IFF cross-function, programmatic efforts to build nonprofit capacity in targeted sectors and mission-related initiatives. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function Based in the Saint Louis, Missouri office, the Owner’s Representative (OR) manages facility design and construction phases on behalf of our nonprofit clients for their renovation and new construction projects. work associated with the construction and building analysis of RES projects. The Owner’s Representative participates in projects led by other RES staff, as well as directly coordinates and manages several small- to large-sized projects and Project Teams simultaneously under the supervision of the Director of Real Estate Solutions, and in close connection with the Director of Consulting for Design and Construction. This includes conducting site visits and analyses on potential buildings for clients, conducting facilities assessments and providing analyses of facilities, taking a lead role in managing the design process on construction projects, managing all aspects of construction projects, project accounting and reporting, and managing client relationships during the construction phase of projects. The Owner’s Representative works on many real estate projects simultaneously, participates in departmental planning meetings for projects, is an active Project Team Member on projects, and supports the work of the Senior Vice President and other RES staff as necessary to further IFF’s mission in the Southern Region market. This includes an active role in Business Development for IFF and the Real Estate Solutions Department. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Conducts site visits of buildings for potential lease or purchase by clients, assesses buildings and their systems for suitability for client’s intended purpose, and provides analyses of such buildings for Project Team Leaders., 2. Conducts facilities assessments of clients’ existing facilities according to the policies and procedures of the RES Department, assesses facilities’ major systems, layout, structure and suitability for program purposes, analyzes data collected through facilities assessments, and provides written and visual recommendations for modifications or improvements to Project Team Leaders., 3. Coordinates services of architects and engineers and other professionals in connection with the design phase of projects. Ensures that such professionals are providing services according to the project criteria set, and the project schedule and budget., 4. During the construction phase of assigned RES projects, coordinates all aspects of construction management ensuring that project goals and milestones are being met. • Solicits bids from and secures various real estate professionals and vendors for work on projects. Evaluates and makes recommendations on bids and negotiates terms of works and approves hiring of vendors., • Coordinates pre-construction work associated with projects including securing construction estimates and any other work necessitated by the project., • Oversees securing permits for construction projects including meeting with government officials and addressing problems that arise to ensure permit is secured according to schedule., • Assists with the negotiation of construction contracts and architectural contracts for construction projects., • Reviews architectural plans, construction drawings and performance specifications for accuracy; identifies areas for costs savings and works with architects to produce plans that meet clients’ budgets., • Manages relationships with contractor and architect during construction, attends construction meetings, reviews and keeps track of shop drawing submittals, reviews and approves change orders, and works toward resolving construction-related disputes that arise., • Manages and tracks all construction-related accounting (including construction escrows) to ensure that project stays within budget., • Assesses the status of projects against their plan and schedule, identifies actual or potential problems, and facilitates and guides solutions to ensure that the projects are completed as planned., • Keeps Managing Director, Senior Vice President of Real Estate Solutions or Project Team Leader apprised of progress through regular updates or meetings and including them on important correspondence related to the project. 5. Assist Senior Project Manager to prepare development scenarios and cost estimates for clients., 6. Assists other Project Team Leaders as a Project Team Member in a supporting capacity and carries out duties as assigned by the Project Team Leader., 7. Assists Owner’s Representative Team Manager, Managing Directors and Senior Vice President of Real Estate Solutions with the development and improvement of systems and procedures for project and team management within RES., 8. Makes presentations to and facilitates meetings with clients, represents IFF Real Estate Solutions at meetings, presentations and events, when requested by the Managing Director of RES and prepares written materials on projects for other IFF departments as needed., 9. Manages construction or repair work associated with the IFF’s asset management portfolio as necessary, including visiting sites, assessing facilities, hiring vendors, and working on specific projects that arise related to IFF-owned buildings., 10. Participates in department knowledge sharing and training efforts by making presentations, conducting research, and assisting in technical committees in support of department performance goals., 11. Advise clients, architects, and contractors on equitable procurement procedures in support of the economic and racial justice goals of the clients and IFF., 12. Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., 13. Assist in generating additional business for the department and performs other duties as assigned., 14. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 15. Perform other projects as assigned. Performance Measures: 1. Successful completion of assigned projects according to goals set for each project, the project budget and schedule, and the RES department’s policies and procedures. Completed projects meet quality standards., 2. Demonstrated ability serving as clients’ advisor, including high level of client satisfaction with respect to services provided, client goals accomplished, and reports produced., 3. Achieve and maintain the highest quality of work product and level of excellence for both internal and external clients within time and budget constraints., 4. Internal and external meetings are facilitated in an organized way and are meaningful to the participants. Outcomes of these meetings are analyzed and well presented., 5. Continually seek to achieve efficiency and other improvements in all operations., 6. Achieve and maintain a superior level of satisfaction and working relationship with all internal and external clients, partners and team members in the development and execution of contract and project efforts., 7. Written reports are complete, accurate and clear and follow policies and procedures., 8. Oral presentations are clear, well organized, comprehensive and persuasive. Appropriate supporting material and visual aids are well utilized and enhance the presentation., 9. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 10. Models personal accountability that promotes ownership and engagement., 11. Builds and maintains effective working relationships with colleagues, peers and team members., 12. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 13. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s Degree required, preferably in architecture, engineering, construction management or similar. Advanced degree in real estate, architecture, construction management, or engineering preferred. Previous Experience: At least two years’ experience in architecture, engineering, construction management, facilities management, or real estate development required. Additional Requirements: Minimal regional travel is required. The Owner’s Representative may be required to work throughout Missouri, Kansas, and southern Illinois (Southern Region) and travel to any of the IFF Real Estate Solutions 8 offices to support the Real Estate Solutions staff working in those markets. The Owner’s Representative will visit abandoned buildings and vacant lots and inspect them fully, and inspect construction project sites. Occasional evening and weekend work may be required. Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: • Hybrid workplace, • Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. A resume is required, a cover letter is appreciated. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Account Manager – Manhattan, NY (Cannabis Industry) About the Opportunity A rapidly growing company in the cannabis industry is looking for an enthusiastic and driven Account Manager to support sales growth and strengthen partnerships across Manhattan, NY. This position offers the opportunity to represent a respected brand, connect with retail partners, and help drive success in one of the most exciting and evolving markets in the country. Key Responsibilities • Develop and maintain relationships with dispensaries, retail accounts, and other partners in the assigned territory, • Conduct regular visits to accounts to provide support, share product knowledge, and promote brand initiatives - approximately 90% travel/on the road, • Plan and execute in-store demos, product events, and promotional activities, • Identify new business opportunities and contribute to regional sales strategies, • Monitor inventory and assist accounts with product organization and presentation, • Keep accurate records of account activity and communications, • Stay up to date on market trends and competitor activity, • Occasionally assist with event setup or materials (up to 50 lbs), • Some evening or weekend work may be required for special events Preferred Qualifications • Must be 21 or older, • 1- 3 years of experience in account management, field sales, or a similar customer-facing role preferred, • Excellent communication and relationship-building skills, • Strong organizational abilities and attention to detail, • Self-motivated and able to manage time effectively in an independent work setting, • Valid driver’s license and reliable vehicle for regional travel, • Passion for the cannabis space and interest in helping grow a premium brand presence Compensation & Benefits • Competitive base salary with a strong bonus structure and potential for commission, • Reimbursement for approved business travel and expenses, • Comprehensive benefits package available for full-time employees Why This Role This is a unique opportunity to represent a high-quality brand and play a key part in its continued growth throughout the NY market. The right candidate will thrive in a role that blends relationship-building, sales strategy, and hands-on field work. If you’re passionate, proactive, and ready to make an impact in a growing industry, we encourage you to apply.

Key Account Manager — Activation Sales Sharingbox USA | Hybrid (NYC-based) About Sharingbox Sharingbox is a global leader in experiential photography, delivering revenue-generating photo experiences for leading attractions, entertainment venues, and brands across 20+ countries. Backed by DNP Group, we design and operate both event-based activations and permanent (fixed) photo solutions that enhance guest experience, elevate brand engagement, and drive incremental revenue. Role Overview This is a hybrid or remote sales role spanning both event-based activations and potential venues and attractions (fixed solutions). You will own revenue growth by hunting net-new opportunities and expanding existing key accounts across two sales motions: short-cycle, high-volume event opportunities with brands, agencies, and corporate event teams, and longer-cycle partnerships for permanent photo solutions with attractions such as museums, observation decks, and immersive experiences. You will run discovery, shape solutions, build proposals, negotiate terms, and close, while leading internal alignment to ensure what’s sold can be delivered flawlessly on-site. This role is highly relationship driven and fun! It requires regular meetings, both remotely and in person at client offices, with agency partners, during site visits and walk-throughs, and on-site for key moments. If you love events, thrive in fast-moving timelines, and can also build and close long-term partnerships, this role is for you. Key Responsibilities • Own net-new business: build a targeted outbound strategy across brands, agencies, corporate event buyers, and venues and attractions; generate and qualify pipeline consistently., • Lead consultative discovery: uncover objectives, budgets, timelines, stakeholders, creative requirements, and success metrics; translate needs into a compelling activation or fixed-solution approach., • Sell event activations: present concepts with confidence, storytelling, and commercial clarity; close short-cycle opportunities and convert one-off events into repeat programs., • Sell fixed solutions to venues and attractions: prospect and close longer-cycle partnerships for permanent photo experiences, including site assessments, ROI framing, and solution scoping., • Run the full sales cycle end to end: outreach to pitch to proposal to negotiation to contract execution; manage timelines and next steps with urgency across both sales motions., • Structure profitable deals: build scopes, pricing, and packages; protect margin and uphold pricing discipline; negotiate with procurement and agency partners as needed., • Manage senior stakeholders: build multi-threaded relationships across marketing, experiential, operations, and agency teams; handle objections and drive alignment to close., • Expand and retain accounts: create account plans for priority clients; identify upsells, add-ons, new events, and new locations., • Collaborate internally with a friendly demeanor: partner closely with design and operations to translate client needs into feasible, on-brand experiences; communicate early, clearly, and respectfully to keep teams aligned., • Coordinate internally for delivery excellence: partner with operations and production to ensure feasibility, timelines, and expectations are clear before commitments are made., • Be present in the market: maintain a strong cadence of in-person meetings across NYC and the surrounding area; join key walk-throughs and important events when it matters., • Forecast with rigor: maintain CRM hygiene, stage discipline, and accurate forecasting; report on pipeline health, risks, and upside. What You Bring • 2+ years in a customer-facing role (sales, account management, partnerships, or similar), ideally in events/experiential, attractions, or hospitality., • A proven track record, or strong demonstrated capability, of closing business and hitting targets., • Comfort leading discovery calls, pitches, and negotiations with senior stakeholders; you can run meetings without needing a script., • Ability to manage both short sales cycles (events) and longer-cycle, multi-stakeholder deals (fixed solutions), including procurement and operational stakeholders., • Strong commercial instincts: you understand margin, scope control, and how to package value., • Excellent communication and presence; you can “read the room,” influence outcomes, and move deals forward., • Highly organized and process-driven: you keep pipeline clean, follow up relentlessly, and manage multiple active opportunities., • Experience with Microsoft Dynamics is a plus, • You genuinely love events, the pace, the people, and the details, and you know how to sell an experience that shows up in the real world., • This role is based in BUSHWICK, BROOKLYN 11237. You MUST be able to commute reliably to the office., • Authorized to work in the U.S.; no Visa sponsorship is provided., • Fluent in English. What Sets You Apart • You take initiative and create opportunities; prospecting doesn’t intimidate you., • You’re comfortable asking for the close and navigating procurement or agency processes., • You can balance speed with quality: moving quickly without sacrificing scope clarity or margin., • You think like an owner: you anticipate issues early, align internal teams, and protect the client experience. Compensation & Benefits • Base Salary: $75,000 annual, • Performance Bonus: Quarterly, KPI-based payouts tied to revenue, new business, and collaboration, • On-Target Earnings (OTE): $95,000–$150,000 (based on KPI attainment), • Benefits: 401(k); health, vision, and dental insurance; PTO Why This Role • Opportunity to work with brands, agencies, and leading attractions on high-impact event activations and permanent photo solutions., • A true closing role with ownership and visibility in a growing US business.

Job Title: Key Account Manager – Macy’s Location: New York, NY Metro (Remote). Travel expectations for Corporate and Retailer meetings as well as store visits based on business needs. Reports to: Vice President of Account Management About Dolce & Gabbana Beauty Dolce & Gabbana Beauty is part of the Dolce & Gabbana Group, an Italian luxury fashion house founded in 1985. The Beauty division was launched in 2022 and is dedicated to creating fragrances, makeup, and skincare products that embody the brand’s distinctive style, creativity, and heritage. Our ambition is to build a strong and sustainable beauty business, combining luxury, innovation, and excellence across all markets and channels. Role Overview The Key Account Manager Macy’s is responsible for driving sustainable growth and commercial performance for Dolce & Gabbana Beauty at Macy’s. This role owns the overall account strategy and execution, serving as the main point of contact with the retailer and leading the relationship from strategic planning through execution. The role partners closely with internal cross-functional teams including Marketing, Planning, Visual Merchandising, and Finance to deliver business objectives aligned with brand priorities. Key Responsibilities • Own and execute the overall commercial strategy for the Macy’s account to drive retail and net sales growth., • Develop and manage annual and seasonal account Joint Business Plans aligned with brand, category, and Sales objectives., • Establish forecasts for basic, promo and innovation in partnership with Sales Planning and Supply Chain., • Ensure inventory, forecasting, and replenishment plans are aligned with sales targets and retailer expectations. Monitor and address out of stocks., • Negotiate assortment, merchandising, promotional cadence, and in-store visibility to maximize brand impact., • Partner with Marketing to ensure strong execution of launches, events, GWPs, sets, and exclusives at Macy’s., • Be accountable for seasonal and annual targets including retail sales, net sales, promotions, co-op funding, GWPs, and special programs., • Build and maintain strong relationships with Macy’s stakeholders at multiple levels, positioning Dolce & Gabbana Beauty as a strategic partner., • Monitor competitive landscape and share insights and best practices to support broader Sell In strategy. Experience & Qualifications • Bachelor’s degree and/or 5+ years of experience in Key Account Management within department store Retailer., • Strong understanding of department store dynamics, including merchandising, promotions, and seasonal planning., • Proven experience with Macy’s is a plus., • Ability to independently influence and negotiate with key stakeholders at Macy’s., • Proven ability to translate brand strategy into executable retail plans., • Strong financial and analytical skills, including experience managing forecasts, P&L drivers and budget management., • Excellent communication, presentation, and negotiation skills internal and external., • Highly organized, results-driven, and comfortable working in a fast-paced, growing organization.

Posting Type Remote/Hybrid Job Overview The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs. The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers. This role requires prior Relativity experience. Job Description and Requirements Role Responsibilities * Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized * Help guide the resolution of critical customer incidents * Lead technical success plans to ensure customers have a positive and successful experience using Relativity * Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers * In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals * Drive internal service review meetings covering performance, service improvements, quality, and process * Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents * When interacting with our customers, takethe initiative toprovidethe best practiceson theuse ofRelativity * Maintain the flexibility to work other time frames as needed or requested * Commitment to and consistent demonstration of core company values * Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices * Exhibit subject matter expert (SME) knowledge in Relativity * Relativity Certified Administrator required Preferred Qualifications • 7+ years in a technical role directly supporting customers, • Highly-developed written and verbal communication skills, • Ability to work efficiently under pressure, drive projects to completion and meet deadlines., • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives., • Meticulous attention to detail., • Experience working in a SaaS, IaaS and/or Hybrid environments, • Experience with and knowledge of e-discovery industry and products., • ITIL Certification, • Relativity Expert/Master certification Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

SSI (U.S.) Inc. d/b/a Spencer Stuart Spencer Stuart is an equal opportunity and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Location: New York Full/Part Time: Full time Req ID: R4658 Associate Role Spencer Stuart is seeking to recruit an Associate for the Private Equity team focused on executive search and pre-deal offerings for private equity firms and their portfolio companies. With exposure to a broad set of clients and leadership challenges, this Associate will help to identify and develop diverse candidate slates as an essential member of the project team, with a focus on the Industrials sector, with an ideal focus on manufacturing, engineering, process industries, energy, and/or automotives. The Associate role combines research, assessment, validation, project management, and relationship-building skills to deliver extraordinary service and value to Spencer Stuart clients. Successful candidates will have a proven track record of being driven, graceful under pressure, resilient, and demonstrating strong project management ability, commitment to excellence, writing skills, results orientation, rigorous attention to details, intellectual curiosity and ideally, an understanding of the private equity operating model. The Associate will enjoy the challenge of working internally with a variety of Consultants and externally with diverse, senior-level executives and board members. The Associate will ideally be based in New York City, though exceptional candidates based in D.C., Philadelphia, or Boston will also be considered. There is an expectation of being in the office a minimum of two days a week. In the early stages, it will be beneficial for the individual to spend more time in the office to build relationships, engage with colleagues and participate in the local office community. Key Relationships Reports to: • Private Equity Practice Leader, • Private Equity Team industrials Consultant Lead (on a project basis) Other key relationships: • PE Practice Manager, • HRBPs, • Market Leader, • Analysts, Associates, Senior Associates, and Consultants, EEA's, • Associate Practice Leader Key Responsibilities • Contribute actively to the start-up phase of each pre-deal engagement, participating in client kick-off meetings with the Consultant and assisting in the development of internal teams and work flows to meaningfully and swiftly address client needs and critical dilligence activities., • Gather relevant information regarding the appropriate industries and target companies. Identify potential prospects and sources and represent the client effectively in the marketplace, discussing the opportunity with relevant executives and providing high-end, bespoke support when facilitating executive introductions, management insights, or other search activities., • Partner with Consultants to develop and present our relationship access and insights. Anticipate what needs might drive investment decisions and actively work to create deal angles and to supply additional information, such as related industry/segment trends, market findings, customer feedback, supplier issues, or other items of distinct value as it pertains to management teams and specific executives., • Contribute to the preparation of position specifications, candidate presentations and reference reports adhering to the Firm's assessment methodology and leadership frameworks., • Communicate effectively with Consultants, and EEAs, Analysts, Associates, or client success colleagues affiliated with a client. Given the holistic nature of relationship management, and the body of human capital consulting required over the life of an asset or portfolio of assets, the Associate will need to remain fully abreast of all developments, in order to communicate accurately and credibly, as part of the glue that binds these activities together., • Work with each project team to prepare organized information for candidate reports, and client update meetings, giving an informed perspective on work to date, and how they match and align to the value creation efforts of our clients., • Be aware of market activities and management changes in the relevant industry's sector; keep team members apprised of relevant developments that could inform search strategies and client insights., • Add to the firm's candidate pool expertise by continually identifying and introducing new talent to the firm. Ensure that up to date assignment, company and candidate information during the course of an assignment is always available for colleagues, by leveraging technology and information from the firm's state-of-the-art, proprietary database., • Contribute to responses to inquiries for new business, as well as business development initiatives, inclusive of reactive RFPs in partnership with Analysts and GTM teams, or proactive business development planning within the sector of interest, • Be willing and proactive about contributing to local, practice or firm-wide initiatives. Coordinate and share practice related information with colleagues for potentially broader distribution., • Contribute to broader Private Equity Business initiatives, such as learning loops, intellectual capital pieces, solution refinement, and the development of junior members on the team (e.g., Analysts). Ideal Experience • 4+ years of experience, ideally from a professional services environment serving private equity clients through the lens of human capital solutions. Other relevant client-service organizations will also be considered, including executive search, strategy consulting, or networking services, in addition to in-house human capital roles (i.e., serving the human capital or value creation team of a private equity firm), • Advancement of skills and knowledge evidenced through promotion or tenure., • Interest or experience in the Industrials industry., • Superior project management skills demonstrated through experience working in a high-performance. environment where multiple projects and competing demands are the norm., • Excellent communication skills shown through clear, structured and concise presentation., • Undergraduate degree required, postgraduate degree a plus. The base compensation range for this position is $100-130k per year. The actual base compensation offered within this range will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: • Retirement savings plan with discretionary profit sharing contribution and employer match;, • PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable;, • Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account;, • Life Insurance, and short-term and long-term disability insurance;, • Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and, • Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. Compensation and benefits are commensurate with other high-end professional services firms. Critical Capabilities for Success Project Management Plans, manages and drives efforts to support client needs and deliverables, while directing, influencing and coaching Analysts and peers aligned to the same mission. Successful Associates will do this while handling multiple projects with competing deadlines, working with individuals who have differing styles, and managing challenging expectations. • Takes an end-to-end view of each project and the required resources; works at pace and with attention to detail while managing competing deadlines and priorities; has a sense of urgency., • Works on multiple projects; meets deadlines and is resilient under pressure; delivers on commitments on time or notifies as early as possible if deadlines will slip., • Demonstrates enthusiasm, tenacity, and intellectual curiosity; action-oriented; deals with problems immediately, be it with colleagues or clients directly., • Is results focused and flexible; demonstrates a strong work ethic and commitment to team. Candidate Development and Human Capital Consulting A successful Associate will develop excellence in search strategy to build strong contact management lists, cultivate sources and prospects, and will understand how to effectively leverage and enhance Spencer Stuart's relationships in the marketplace. • Observes and asks questions to fully understand the issue; synthesizes information from a variety of internal/external sources, despite possibly having ambiguous or incomplete information., • Gathers relevant data from a variety of sources, including views gathered through Third Party Sourcing (TPS), and forensic referencing, to help determine broad capabilities, gaps, qualifications/fit; and to articulate other elements of information that inform value creation plans and corresponding talent agendas., • Adds meaningful notes on Quest, diligently uses the initial assessment feature, and works proactively with consultants and clients to link talent agenda items and insights with diligence and post-close planning efforts. Credibility and Influence Communicates effectively both in writing and verbally; has "gravitas" (executive presence) and maturity, and is able to build relationships. Able to hook candidates and appropriately align client and consultant expectations and needs with market opportunity and progress, building a strong internal and external brand: • Interacts with a range of internal and external stakeholders and candidates/clients with differing styles and egos, understanding and appreciating what is important to each., • Becomes a credible and authentic professional by observing colleagues and emulating role models., • Adapts verbal and written communications according to expectations for role and audience, specifically how to be confident, succinct, concise, prepared and professional. Market and Candidate Knowledge Obtains and incorporates knowledge to enhance client work in a meaningful way. Knows how to get information, effectively uses the available firm resources, developing and sharing candidate pool knowledge: • Identifies executive movements in the market and updates Quest (ideally in real time) and colleagues; asks questions and shows interest in networking., • Has a genuine interest in/curiosity about people and businesses; and has an understanding of businesses and their interrelationships, in particular the driving forces behind deal flow and deal activity, actively building a personal awareness and team knowledge around the marketplace and the ecosystem of critical influencers and key agents., • Understands how to identify and navigate the various relevant sources available (Quest, Passport, Global Information Services, Hoovers, LinkedIn, etc.), as well as key people, leveraging both internal and external content and networks to drive distinct and unique insights and outcomes. Developing self and others Develops self and others; seeks and provides feedback, modifies own performance or behavior based on feedback. A successful Associate is constantly growing, learning and enhancing his/her skills and capabilities: • Seeks and is open to feedback from colleagues, placing value on self development efforts; seeks opportunities for growth., • Is self-aware and open to changing one's own behavior., • Understands the importnace of both managing up and down. Firm Values Champions the Firm's values, culture and Code of Conduct; engages, participates and collaborates with others. A successful Associate, who people like working with and who may over time also have a leadership role: • Accepts others' opinions and encourages teamwork., • Brings cultural awareness and sensitivity to each interaction with colleagues., • Participates actively and contributes to internal activities; engages with office and practice., • Represents Spencer Stuart well by speaking positively about the Firm and aligning behavior to Firm values., • Conducts themselves in a way that is consistent with the Firm's values. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law. Please see job description PI284323523 Job distributed by ___.

General Job Title: Focus Group Leader - US Miscellaneous Medical & Life Sciences Division: Specialty Risks Reports To: As per Beazley's organisation chart Key Relationships: Brokers, underwriters, other staff, coverholders, external clients and suppliers Job Summary: To direct and manage the US Miscellaneous Medical & Life Sciences (US MMLS) team within Healthcare. To deliver and execute the annual business plan, set and direct forecasts. Provide counsel and advice on Underwriting and market conditions. Contribute technical expertise in this business area and maintain and improve market reputation of the Beazley brand. FLSA: Exempt Key Responsibilities: US Miscellaneous Medical & Life Sciences Focus Group Leader • Responsibility for management of the US MMLS focus group including business planning and underwriting., • Develop and implement business strategies for the team in agreement with the head of the Healthcare team., • Plan, direct, co-ordinate and maintain the team to achieve business objectives and target profitability., • Monitor the portfolio and take corrective measures if necessary to ensure long-term profitability., • Ensure that own and team activities comply with all relevant company, regulatory and legal requirements., • Deliver team responsibilities as delegated by the head of the Healthcare team., • Provide proactive oversight of all US MMLS underwriting and related functions within the Healthcare Underwriting • Develop and underwrite a profitable portfolio of HML business as part of the Healthcare team., • Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing., • Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level., • Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable., • Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the HML accounts., • Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Specialty Risks., • Comply with Beazley's underwriting control standards for business written through Lloyd's, Beazley Insurance Company Inc or Beazley's internal MGAs., • Develop a good working relationship with the claims managers on this class of business. Client Management • Advise, assist and service clients on insurance and risk matters to ensure clients' satisfaction., • Foster positive relationships with clients to get a mutual understanding of both their and Beazley's needs., • Maintenance of good business relationships with brokers., • Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients. Team Leadership As a Beazley Manager, you are expected to - • Provide leadership, direction and support to the team., • Foster a spirit of inclusion, teamwork and unity that reflects Beazley's overall workplace culture, values and appreciation of the benefits of diversity., • Act as a manager, mentor and coach to direct reports to enable them to fulfil their potential and ensure continuous development of them and their wider team., • Ensure direct reports are supported in contributing to the delivery and achievement of the overall team and business objectives., • Provide effective performance feedback on a regular basis, ensuring employees are recognised and rewarded for their contribution. Conversely, providing timely feedback to address poor performance, taking disciplinary action as appropriate., • Maintain transparent and effective communication through department meetings, one-to-one meetings, email etc., • Encourage knowledge sharing and effective delegation to minimise key person dependencies., • Work with other team managers ensuring team resources overall are effectively utilised and people are appropriately challenged., • Encourage direct reports to think proactively about their careers, signposting development and stretch opportunities for strong performers where possible., • Work with Culture & People as appropriate to escalate performance concerns ensuring set objectives are clear and measurable and progress is tracked accordingly. General • Leverage networking opportunities within the business to develop standardised underwriting policy and best practice within Beazley., • Develop best practice and disseminate business and class knowledge within the US MMLS, Healthcare and Specialty Risks team., • Work with peers within Healthcare and Specialty Risks to maximise business opportunities and profitability within the department. This will include but not be limited to sharing market information, marketing sources and cross selling opportunities., • Share and gather knowledge within the Beazley Group to ensure dissemination of best practice and maximise business opportunities and profitability across the Group., • Production of presentations and marketing literature as required., • Production of business plans/research documents for the HML account as required. It is important that within all your interactions both internally and externally you adhere Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: • Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates FCA and PRA Conduct, • Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system, • Display business ethics that uphold the interests of all our customers, • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs, • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management, • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups Personal Specification: Skills & Abilities • Proficient underwriting skills, • Accurate and numerate, • Computer skills - good working knowledge of MS Office, advanced Excel skills, • Strong analytical skills with attention to detail, • Able to communicate effectively with others, both verbally and in writing, • Ability to manage time, meet deadlines and prioritise, • Motivational skills Knowledge & Experience • General commercial and financial knowledge, • Extensive experience in the insurance industry, • Extensive experience of Healthcare underwriting, • Thorough knowledge of underwriting policy, philosophy and practice, • Advanced knowledge of underwriting processes and systems, • Client service experience Aptitude & Disposition • Result focused, self-motivated, flexible and enthusiastic, • Professional approach to interact successfully with managers/colleagues/external suppliers, • Team worker as well as able to work on own initiative, • Customer focused, with a strong ethic of service and fairness to the customer Competencies • Achievement drive, • Analytical thinking, • Strategic thinking, • Service focus, • Team working, • Forward thinking, • Developing people, • Conceptual thinking The Rewards: • The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization, • Attractive base compensation and discretionary performance related annual bonus, • Competitively priced medical, dental and vision insurance, • Company paid life, and short- and long-term disability insurance, • 401(k) plan with 5% company match and immediate vesting, • 22 days annual PTO (full-time, prorated for 1st calendar year of employment), plus paid public holidays with the ability to flex the religious bank holidays to suit your religious beliefs. Additional PTO purchase is available up to a maximum of 5 days per calendar year., • Up to $700 reimbursement towards home office setup, • Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance in support of your wellbeing, • The opportunity to save for, and purchase, shares of Beazley stock, • Six months fully paid parental leave, regardless of how you come to parenthood, • Company paid sabbatical up to 12 weeks after 10 years of continued service, • Support with exam/study leave and fees for relevant qualifications related to furthering education, • Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually, • Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $230k - $280k per year and discretionary annual bonus. You will be able to discuss your salary expectations should you be contacted about this role. Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

WHO WE ARE SQUIRE is the leading business management system designed for the needs of barbers, shop owners, and their communities. We believe the pursuit of artistry and autonomy should not be restricted by the complexities of running a business. With SQUIRE, we provide custom-branded tools, resources, and guidance to help barbers of all stages and experience levels attract and retain more customers, efficiently manage their shop operations, and increase their revenue. Founded in 2015, SQUIRE is trusted by more than 30,000 barbers across 5,000+ shops in more than a thousand cities worldwide. From streamlined booking and opening new shops to real-time earning dashboards and building lasting customer relationships, SQUIRE supports shop owners in seamlessly bridging the gap between their personal craft and business goals. SQUIRE enables barbers everywhere to unlock their full potential both as artists and as entrepreneurs. For more information, please visit ___ or download the SQUIRE app from the App or Play Store. SUMMARY As a Customer Success Manager, you will be responsible for driving post-sale customer health through proactive account management — ensuring product adoption, identifying upsell and cross-sell opportunities, de-escalating issues, and reducing churn across your book of business. Serving as the primary point of contact for our customers, you’ll build strong, trust-based relationships that foster engagement, retention, and growth. In this role, you’ll also act as the voice of the customer - identifying ways to enhance their experience, providing strategic insights to leadership, and championing a customer-first culture that supports the long-term success of both our clients and the organization REPORTS TO Manager, Customer Success • Manage the customer journey for 1-to-many book of business, ensuring each customer receives an exceptional experience aligned with their desired outcomes., • Drive customer lifetime value (LTV), net dollar retention (NDR), and satisfaction (NPS) through increased product adoption and engagement., • Build and maintain strong customer relationships through proactive account management and outcome-focused strategies., • Identify and recommend upsell and cross-sell opportunities that align with customer goals and enhance their overall experience., • Serve as the voice of the customer, providing strategic insights to leadership and helping guide improvements that elevate the customer experience., • Mitigate churn by addressing risks, resolving challenges, and cultivating long-term customer health and loyalty., • Contribute to a culture that inspires the organization to keep our customers at the center of everything we do. The duties and responsibilities outlined above are not a comprehensive list and additional tasks may be assigned from time to time based on business needs. • 2+ years of experience in Customer Success Management, ideally within a SaaS or technology-driven environment., • Proven success managing a high-volume, one-to-many customer portfolio, with a focus on retention, renewals, and customer satisfaction at scale., • Experience supporting and growing SMB customers, with a strong understanding of their goals, challenges, and buying behavior., • Skilled in relationship management and conflict resolution, with the ability to de-escalate complex situations while maintaining trust and professionalism., • Strong empathy, active listening, and communication skills; calm, resourceful, and confident under pressure., • Ability to travel within the US and Canada as needed (approximately 10% annually)., • Base Salary ($70,000 - $78,000) + Variable Compensation (20%), • New hire stock grant, • 100% employer paid medical, dental, and vision insurance for you and your dependents, • 401K plan with company contribution, • Generous PTO and Parental Leave policies Interview AccommodationsSQUIRE is committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are an individual with a disability requiring an accommodation to apply for an open position, please email your request to ___ and someone on our team will respond to your request. EEO ProvisionSQUIRE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Pay Transparency Nondiscrimination ProvisionSQUIRE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. E-Verify ParticipationSQUIRE participates in E-Verify. Learn more about E-verify ___. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! This role is about building real relationships with real customers and making sure they stick around because CompanyCam is genuinely making their lives easier. As a Bilingual Customer Success Manager, you'll own a book of business and guide customers through the post-onboarding lifecycle: adoption, renewal, and growth. You'll be the go-to for keeping accounts healthy, turning at-risk customers into loyal ones, and spotting opportunities to expand. What makes this role unique is that you'll also be the primary point of contact for our Spanish-speaking customers, conducting outreach, training, and engage entirely in Spanish. You'll shape how CompanyCam shows up for that community, both externally through direct customer relationships and internally by helping keep our Spanish-language resources sharp and our product and marketing teams informed. If you're energized by customer conversations, fluent in both the language and the art of building trust, and want a role where your work has a measurable impact on retention and revenue, this one's for you. Location: We're currently open to both local and remote applicants, with a preference for local candidates. Candidates must permanently live and work in the U.S. to be considered. • Own customer health across your book of business by proactively monitoring accounts, identifying risk, and stepping in early to keep customers engaged and on track, • Drive product adoption by educating customers on features, best practices, and new updates through calls, emails, texts, and live training sessions, • Lead retention efforts by working directly with customers considering cancellation or downgrade and developing strategies to retain their business, • Manage renewals by staying ahead of upcoming contract dates and making sure the path to renewal is smooth, • Partner with Account Managers to identify expansion opportunities including additional seats, add-ons, or upgraded packages, • Serve as the primary contact for Spanish-speaking customers, conducting all outreach and training at a professional/business fluency level in Spanish, • Maintain and improve CompanyCam's Spanish-language knowledge base, keeping content current with product updates and flagging gaps as they come up, • Surface feedback and trends from the Spanish-speaking customer segment to internal teams including Product, Marketing, and CS leadership, • Represent CompanyCam at Spanish-specific trade shows or industry events as needed to build relationships within the contractor community At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: • Reducing churn by catching at-risk accounts early and executing retention strategies that actually work, • Growing revenue by identifying expansion opportunities and partnering with Account Managers to close them, • Expanding our reach within the Spanish-speaking contractor community by serving as the face of CompanyCam for that segment, • Improving the product by bringing the voice of Spanish-speaking customers into internal conversations around roadmap and support priorities, • Professional/business fluency in both Spanish and English, written and verbal, required, • Experience in a customer-facing role; SaaS background preferred, • Strong communication and relationship-building skills across cultures and contexts, • The ability to think strategically about customer needs while staying focused on business outcomes, • A self-starter mindset: you manage your own book of business and don't need a lot of hand-holding to stay on top of it, • Empathy for customers and a genuine interest in helping them succeed, • Bachelor's degree in Business Administration or Communications preferred, but not required, • A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving., • A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems. This is a salaried position at CompanyCam. Our starting salary is $48,000 per year and is based on experience. Our average on target earnings (OTE) are around $67,200. We also offer meaningful equity and other ___. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email ___ and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our ___.

As a Mid-Market Account Executive specializing in General Contractors at Clearstory, you’ll play a critical role in driving revenue growth by identifying, engaging, and closing new business opportunities. You’ll manage the full sales cycle—from initial outreach to signed contracts—while delivering an exceptional experience to prospective customers. We’re seeking candidates with project management experience at mid-sized General Contractors who have managed costs and change orders. If you’re ready to transition into SaaS sales and help expand Clearstory’s market presence, this role is for you. Success in this role requires a hunter mentality, a consultative approach to sales, and the ability to connect with stakeholders at all levels. If you thrive in a fast-paced, high-growth environment and are passionate about solving customer pain points with innovative technology, we want to hear from you. • Engage & Build Relationships – Proactively connect with construction professionals via phone, email, and other channels to understand their challenges, uncover pain points, and identify opportunities to provide impactful solutions., • Exceed Sales Targets – Consistently achieve or surpass monthly and quarterly sales activity and revenue goals, driving sustained growth for both Clearstory and our customers., • Own the Full Sales Cycle – Lead accounts from initial outreach through business development, prospecting, product specifications, contract negotiations, and signing—ensuring a seamless post-sales experience., • Strategically Expand Territory – Develop and execute data-driven prospecting plans to build a strong pipeline, establish credibility, and create new business opportunities., • Research & Identify Key Players – Leverage networking and research to map out accounts, engage decision-makers, generate interest, and uncover business requirements., • Deliver Compelling Product Demonstrations – Conduct engaging, value-driven virtual and in-person software presentations to showcase how Clearstory transforms workflows and maximizes efficiency., • Become a Trusted Expert – Develop a deep understanding of Clearstory’s platform, competitive landscape, and industry trends to position yourself as a knowledgeable and consultative resource for potential customers., • High-Energy, Results-Driven Team Player – You bring enthusiasm, resilience, and a collaborative mindset to every interaction., • Industry Knowledge (Mandatory) – Minimum 3–5 years of experience in the Commercial Construction industry working as a Project Manager for a General Contractor., • Proven Sales Excellence (Preferred) – 2+ years of demonstrated success in software sales, preferably B2B, with experience selling to decision-makers at all levels of an account., • Quota-Crushing Track Record – Consistently exceeds sales targets, driving strong revenue growth., • Consultative Selling Expertise – Experience with solution-based sales methodologies, effectively uncovering needs and aligning solutions to customer challenges., • Pipeline & Forecasting Mastery – Strong ability to develop, manage, and accurately forecast sales pipelines., • Outstanding Communicator – Exceptional verbal and written communication skills with the ability to engage customers effectively via phone, email, and virtual meetings., • Entrepreneurial & Adaptable – Thrives in a fast-paced, dynamic environment, taking initiative and ownership of results., • Relationship Builder – Skilled in establishing trust with prospects and customers, fostering long-term partnerships., • Industry Knowledge (Preferred) – Experience in the Commercial Construction industry is a strong plus., • Education & Experience – BA/BS degree or equivalent experience preferred. We want you to be a part of the Clearstory success story so as you engage with us and our team members, it would be helpful for you to understand some of the core characteristics of our team - hopefully many of these resonate with you! • Embody our core values, • Be Curious, • Customer Obsession, • Keep It Simple, • Raise the bar, • Passion and enthusiasm for your work and the Company, • Loves to take the initiative, • An upbeat, positive and good-to-be-around attitude., • Sense of humor., • Is a “doer” with a hands-on approach, • Very high energy., • Commitment to excellence., • Operationally focused - thinking about the entire business and not just your role., • Bright, quick, articulate, able to influence without direct authority, excellent presentation and interpersonal skills, and able to adapt to different outside constituencies., • Ability to influence peers, operational managers, and executive team., • People willingly seek out your advice in the planning phase of decisions., • Strong entrepreneurial nature and approach., • You foster trust and accessibility., • Strong prioritization skills., • Aggressive drive with a can-do attitude., • Ability to build relationships and earn the respect of other teams., • Organizational tolerance: able to work with ambiguity and constant change., • Genuine passion for customer service., • Enjoys and has implemented change., • Believes strongly in his/her abilities. We are a first-of-its-kind, category-defining software that is revolutionizing the commercial construction industry. Clearstory is digitizing and automating the change order process inside the commercial construction industry. Regardless of what financial software a construction company uses internally, they can use us to share costs with the companies they work with. This is why our integrations team is so critical to our company’s success! Just as TurboTax did for tax documents and Bill.com did for accounts receivable and accounts payable, Clearstory is doing the same for change order communication between construction companies. The construction industry is being transformed fast by technology, but the way companies communicate costs hasn’t evolved in decades and still heavily relies on carbon copy paper, spreadsheets, and email to track billions of dollars. These arcane manual processes can take days or weeks and include hours of manual office tasks such as scanning, manually transcribing, and tedious data entry into spreadsheets. At Clearstory we are changing that and creating a new category “change order communication,” by intelligently digitizing this age-old process. This leads to an increase in profits, more successful contractor-to-customer relationships, more transparency into a project’s true cost, and less wasted paper! We are a Series B 100% SaaS company with impressive credentials for a company at our stage. In addition to experienced SaaS sales, marketing, engineering, and product leaders, our team has over 60 years of combined experience in the commercial construction space. At Clearstory we know our customer’s pain points and challenges firsthand and have built a category-defining product that serves the user first. You’ll be part of an ambitious and collaborative company, committed to growing a supportive and diverse team that is passionate about empowering our contractor customers. More important than meeting 100% of qualifications, we are looking for collaborative, long-term team members with a growth mindset, a commitment to proactive communication, and a bias towards action, who are aligned and excited with our company’s mission to build the industry standard in digital change order communication for the commercial construction industry. As an early member of the team, you will have an exceptional level of impact on the development and iteration of our Company and the workplace culture itself. This is your chance to join a team that is bringing game-changing technology to a stagnant, static, pen-and-paper part of the commercial construction industry. This is an earlier-stage company and as such you will have many intangible benefits that go along with that opportunity such as the ability to influence the culture of your workplace, the ability to make an immediate impact with a product that already has an established product market fit and a healthy and growing user base as well as significant product influence. • Ability to work with a new product category that has already found product market fit, • Remote work schedule, • Executive interaction regularly, • Competitive market-rate salary for a Series A company, • Subsidized healthcare, vision, and dental, • Early equity! We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at . As a company, we value fairness, collaboration, communication, and leadership and build our teams around these values.

Leading Apparel company in search of a TA Manager! Excellent Compensation and Benefits! This Jobot Job is hosted by: Jaclyn D'Amore Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $115,000 - $125,000 per year A bit about us: Based in NY, we are seeking a dynamic and experienced Talent Acquisition Manager to join our team. This is a unique opportunity to work for a leading apparel company, where you will play a crucial role in shaping our company's future by identifying and attracting top talent. This is a permanent position that requires a strategic thinker with a hands-on approach. The individual will be responsible for managing the entire recruitment life-cycle, from sourcing and interviewing to offering and onboarding. If you have at least 5 years of experience, please apply below. Why join us? • Excellent Medical, Dental, and Vision, • 401(k) savings plan with a company match, fully vested at the time of enrollment, • Travel assistance program, • Tuition reimbursement program, • Generous clothing discounts, • Mass transit & parking accounts, • Generous PTO Job Details Responsibilities: 1. Develop and implement strategic initiatives for recruiting diverse talent., 2. Manage full cycle recruiting efforts including sourcing, candidate relationship management, screening, interview process management, offer negotiation, and closing., 3. Implement innovative sourcing techniques to build strong pipelines for future hiring needs., 4. Partner with hiring managers to understand their hiring needs and goals, and to develop, implement, and execute a custom hiring strategy., 5. Identify key behavioral and technical competencies that drive success, develop and implement recruiting strategies, leverage online recruiting resources, and in-house ATS to identify and recruit the best candidates., 6. Provide complete, accurate, and engaging information to candidates about our company and position., 7. Develop and maintain strong relationships with hiring managers, HR business partners, and candidates., 8. Track metrics and use data for strategic analysis of recruiting campaigns. Qualifications: 1. Bachelor’s degree in Human Resources, Business Administration, or related field., 2. 5+ years of experience in Talent Acquisition, 3. Certification from the Society for Human Resource Management (SHRM) or equivalent., 4. Proven experience in managing full-cycle recruiting and employer branding initiatives., 5. Exceptional interviewing, negotiation, and communication skills., 6. Strong knowledge of labor legislation and fair employment practices., 7. Experience with Applicant Tracking Systems and HR databases., 8. Ability to develop and execute recruiting strategies to meet staffing goals., 9. Adept at establishing and maintaining relationships with individuals at all levels of the organization., 10. Strong problem-solving skills and the ability to function well in a high-paced and at times stressful environment., 11. Excellent time management skills with a proven ability to meet deadlines. This is an exciting opportunity to join a dynamic team and make a significant impact on our organization's success. If you are a seasoned Talent Acquisition professional with a passion for finding the right people for the right roles, we would love to hear from you. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. 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Hybrid schedule, no cold calling and only working with existing customers and clients! This Jobot Consulting Job is hosted by: Brandon Fobert Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $70,000 - $75,000 per year A bit about us: Fast growing manufacturing organization that is looking to add to our family of employees! Why join us? Full Benefits package for all employees that includes: Medical, Dental, Vision and PTO!!! Job Details Job Details: Our organization is seeking a dynamic and experienced Key Account Manager to join our Engineering team. This role is pivotal to our success and requires a seasoned professional who can handle a fast-paced, challenging, and rewarding environment. You will be responsible for maintaining and enhancing our relationships with our most important clients - our key accounts. The successful candidate will have a background in engineering, with a deep understanding of the construction industry, blueprints, engineered products, manufacturing, and inside sales. If you are a driven individual with a passion for providing exceptional customer service, we would love to hear from you. Responsibilities: 1. Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives., 2. Research key customer wants and needs. Suggest solutions that answer clients’ needs and wants., 3. Ensure timely and successful delivery of solutions according to customer needs and objectives., 4. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders., 5. Develop new business with existing clients and/or identify areas of improvement that meet company goals., 6. Monitor and analyze customer's usage of our product., 7. Liaise with cross-functional internal teams, including product development and marketing, to improve the entire customer experience., 8. Collaborate with sales team to identify and grow opportunities within territory., 9. Assist in product design and product development based on customer feedback., 10. Create and manage contract renewal processes for all key accounts. Qualifications: 1. Bachelor's degree in Engineering, Business Administration, or related field., 2. 2+ years of experience in a key account management role or relevant role., 3. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization., 4. Solid experience with CRM software and MS Office (particularly MS Excel)., 5. Experience in delivering client-focused solutions to customer needs., 6. Proven ability to juggle multiple key account management projects at a time, while maintaining sharp attention to detail., 7. Excellent listening, negotiation, and presentation abilities., 8. Strong verbal and written communication skills., 9. In-depth understanding of the engineering industry, with an emphasis on construction, blueprints, engineered products, manufacturing, and inside sales., 10. Demonstrable experience in negotiation and meeting client requirements., 11. Excellent organizational skills with a customer-oriented approach., 12. Ability to travel as needed., 13. Self-motivated and able to thrive in a result-driven environment., 14. Natural relationship builder with integrity, reliability, and maturity. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

responsible for the leadership and management efforts involved in resolution of complex interrelated departmental applications and reporting issues associated with Cerner CCL customization and Reporting This Jobot Job is hosted by: Brett Walker Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $132,000 - $160,000 per year A bit about us: Leading Health System on the west coast...inquire today to learn more! Why join us? Looking for PST or CST located - 100% remote options. Great healthcare benefits from a leading university driven healthcare system. Job Details Summary: The Cerner Application Developer, Senior is responsible for the leadership and management efforts involved in resolution of complex interrelated departmental applications and reporting issues associated with Cerner CCL customization and Reporting . The strategic elements of this position require analytical skills to assist in defining business requirements and help the business develop and implement solutions. Incumbents provide a key role in defining and resolving day to day system performance, data and architecture issues as well as planning and participating in system installations. Incumbents may provide training and work review to junior level staff. Additionally, will work with external vendors, system owners, community partners, contractors and Health Science Campus leadership to design, develop, implement and make operational departmental applications and reporting. This incumbent will Identify and document information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems using data processing. The Cerner Application Developer, Senior will work independently and lead complex system activities. Minimum Education: • Bachelor's degree Degree in related field required, or combined experience/education as substitute for minimum education., • 5 years’ relevant business experience., • 3 years’ experience in an IS healthcare setting., • Strong CCL experience required., • Strong Discern/PowerInsight experience required., • Minimum 1 year of experience with Cerner Data Modeling experience., • This other involves stakeholder management and supporting clinical workflows., • CCL, DA2, Discern/PowerInsight Administration, Cerner Millenium, Discern, Tableau, Custom mPage build, SQL, Olympus, • Reports & Analytics: Ability to generate both standard and ad hoc reports. Ability to design and assist in developing nonstandard/custom reports as required. Ability to create CCL reports and set up operation jobs/monitor delivery of reports ad hoc or at scheduled intervals with working knowledge of integrating data to enterprise analytics platform., • Technical Skills and Industry Knowledge: Works independently on complex system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies. In addition, responsible for familiarity with CCL, while becoming increasingly knowledgeable of Cerner data model, including ability to complete report writing for Discern/PowerInsight. Working knowledge of writing components for custom mPages; XR templates, adhoq CCL customization requests. Familiarity with security and provisioning of DA2 and PowerInsight., • Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions., • Customer Service: Handles customer questions, complaints, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS., • Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Searches for and identifies alter native and/or innovative solutions to technical problems. Act as a subject matter expert for department functions in relationship to implementing and Cerner reporting and CCL logic., • Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Manages own work efforts for projects and sub-team and project team to ensure project gets completed on time and on budget. May lead small/medium projects, including facilitate team and cross-functional meetings., • Training: Responsible for training new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments., • Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

DEPARTMENT: Retail POSITION: Full Time Stylist LOCATION: Madison Avenue Flagship, New York City SALARY: $23-$26/hr + commission BENEFITS: Able to participate in Healthcare, 401K and commuter benefits EXPERIENCE: Minimum 2+ years working in an upscale retail environment ABOUT TANYA TAYLOR Tanya Taylor is a New York–based women’s contemporary brand known for bold color, thoughtful design, and a joyful approach to dressing. Our retail stores are an extension of our brand world — highly personal, community-driven spaces focused on exceptional styling and long-term client relationships. ROLE OVERVIEW We are seeking a highly motivated Full Time Stylist to join our Madison Avenue flagship team. This role is ideal for someone passionate about styling and community building who thrives in a fast-paced, entrepreneurial retail environment. Our Stylists are sales leaders, brand storytellers, and relationship builders responsible for delivering an elevated and personalized shopping experience while ensuring excellence in daily store operations and merchandising standards. As part of our flagship store team, you will work closely with our corporate partners across marketing, merchandising, and ecommerce to support brand initiatives and drive store success. Responsibilities: Client Experience & Styling: • Greet customers as they arrive in the store and style them based on their shopping needs, • Create a welcoming, inclusive, and service-driven store environment, • Act as a brand storyteller, confidently sharing product knowledge, fit, and styling expertise, • Proactively style clients for full wardrobe solutions, confidently outfitting across categories and occasions, • Execute merchandising strategies to ensure the floor reflects current brand priorities, • Develop and maintain dedicated Tanya Taylor customers and stylists through outreach, appointments, and follow-up communication, • Meet and exceed individual and store sales and KPI goals Business Development and Performance Management: • Work cross-functionally with corporate partners to drive and increase sales performance for overall business, • Identify new opportunities to attract and retain clients, • Propose and implement action plans to improve results and generate sales for each product category, • Support and host in-store events, styling appointments, and VIP experiences, • Assist in daily reporting shared with corporate office Operations: • Assisting manager in day-to-day operations, • Execute purchases and returns with accuracy and efficiency, • Restock and organize merchandise on the sales floor, • Support in inventory and cycle counts to ensure alignment and partnership between front of house and back of house, • Help prevent shrinkage by playing an active role on the sales floor, • Responsible for back room management Qualifications: • Minimum 2 years of previous retail experience, • Womenswear and/or luxury experience preferred, • Established client relationships. Upper East side client book a plus., • Sales-inclined and goal oriented, • Excellent social skills: the ability to communicate optimally both verbally and in writing., • Has a friendly and professional demeanor, • Passionate about fashion and styling, • Ability to flex between sales floor and operations as business needs., • Ability to use POS system and its inventory management functions, • Ability to work in a collaborative team environment, • Ability to lift boxes/weight up to 30 lbs, • Must have flexible schedule: some nights, weekends, and holidays as needed MORE ABOUT TANYA TAYLOR Tanya Taylor is a New York based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 through 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023. The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.

Founded in 2004 by Michael Quinttus, VINTUS is a leading U.S. fine wine importer representing 200+ family-owned producers. VINTUS New York (VNY) is the exclusive New York State distributor for the full VINTUS portfolio — including Bollinger, E. Guigal, Masseto, Frescobaldi, and Marquis de Riscal — plus 100+ NY-exclusive producers, a Craft Spirits Portfolio, and a diversified Sake collection. Position Overview A cross-functional role responsible for strategic oversight, development, and performance of VNY portfolio across all New York channels. The Portfolio Manager bridges producers, the sales team, and the trade — driving placements, programming, and revenue growth. Approximately 20% of the role involves direct in-market selling alongside sales reps: building buyer and sommelier relationships, presenting the portfolio, and closing placements. Job category: Sales and Marketing

Overview The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience. The David Yurman SoHo Assistant Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan • Partner with sales professionals to meet their individual sales plans and KPIs., • Participate in the development and execution of strategic initiatives to deliver the sales budget., • Demonstrate an active role on the selling floor through sales leadership and client development., • Support sales professionals in closing sales., • Facilitate the implementation and success of special events held at the retail store., • Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market., • Maintain visual presentation based on company vision and market needs. Clientele/Service Management • Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development., • Ensure store data capture goals are being achieved., • Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met., • Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions. Operations • Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage., • Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns., • Implement and support all security measures., • Partners with the sales professionals in the administration of special order requests., • Oversee store opening and closing in the absence of the Retail Store Manager. Talent • Partners with the Retail Store Manager in hiring and providing performance review feedback., • Trains new Sales Associates., • Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance., • Provide formal and informal feedback to staff to build ongoing development opportunities., • Explain and enforce KPIs and ensure that staff is trending to those measures. Qualifications • Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations., • Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff., • Ability to manage multiple tasks in a fast-paced environment., • Proven ability to drive results, and strategic vision to develop business., • Fine Jewelry and or Fine Watch experience preferred, but not required., • Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, )., • Flexibility to work non-traditional hours, including days, nights, weekends and holidays., • Computer Skills: Proficient in Microsoft Word, Excel, and Outlook The expected base pay for this role is $95,000 - $115,000 annually. Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Company Description The Little Tribeca was co-founded by Alex and Julia, two moms inspired by their children and their passion for unique shopping experiences. Opening its doors in April 2022 in the Tribeca neighborhood of New York City, the store is an extension of Alex’s initial boutique, The Little East, launched in East Hampton, NY, in 2020. The Little Tribeca is dedicated to creating a welcoming environment for families and is curated with care to meet the needs of the local community. Follow us on Instagram (@thelittle_tribeca) for a glimpse into our daily inspiration, often featuring the little ones who drive our vision. Role Description This is a part-time, on-site Sales Associate role based in New York, NY. The Sales Associate will assist customers with their purchases, maintain an organized and inviting store environment, and provide a high level of customer service. Responsibilities include stocking shelves, processing payments, answering customer inquiries, and contributing to a pleasant shopping experience. The Sales Associate will also have the opportunity to represent the friendly and community-focused ethos of The Little Tribeca. Qualifications As a Sales Associate at The Little, our 3 Key Areas of Focus are: 1. Customer Service Focus, 2. Sales Generation & Business Driver, 3. Visual Merchandising & Operational Excellence Duties include, but are not limited to: • Deliver outstanding customer service and build long-term relationship with customers, • Maintain and develop personal relationships to ensure customer loyalty and maintain an up to date client book, • Meet monthly sales goals and KPI’s, • Drive productivity and profitability, • Demonstrate knowledge and understanding of different sales techniques for example cross selling and adding on, in order to drive sales and KPIs, • Merchandise products in a delightful way and maintain standards of product presentation, • Maintain, update and restock store inventory, • Keep the store tidy, organized and restocked at all times, • Help with management of inventory: receiving, quality check and update products in inventory management system., • Price and placing new product arrivals in their dedicated areas, • Monitor and updating inventory levels and alerting the team if certain items run low, • Daily emails when our Manager is out of the store, • Personal appearance and presentation must be aligned with company policy, • Pay range $22-$24 is based on experience

Overview The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman Manhasset Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan • Create and execute strategic initiatives to deliver the planned annual sales goals, • Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service, • Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager’s primary duties and must be kept to a minimum., • Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market., • Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals, • Monitor and measure all stores’ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management • Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client, • Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals, • Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations, • Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions, • Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals., • Operations, • Deliver controllable expenses on and/or under expense budgets, • Ensure all company policies and procedures are communicated appropriately and followed by all store associates, • Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards., • Maintain proper care standards for the product to ensure quality saleable condition, • Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws., • Embrace technology to enhance customer experience and create expectation with associates to utilize, • Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development • Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand, • Develop and motivate staff through clear communication, goal setting and regular, • coaching opportunities, • Lead succession planning by training and developing store management team, • Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action, • Identify training needs and develop growth potential of each staff member Qualifications • Searching for an entrepreneurial minded business operator, • Positive leader with strong sales background, • Language skills (Spanish) are a plus, • Well networked into the High Net Worth individual, and the local philanthropy scene, • Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture, • Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required, • Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals, • Ability to manage multiple tasks in a fast-paced environment, • Proven ability to manage high volume and inventory with an emphasis on driving results, • Strong community relations, • Fine Jewelry and or Fine Watch experience preferred, but not required, • Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.), • Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $115,000-$145,000 Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Licensing Manager Maxima Apparel • Long Island, NY A product-first licensing compliance role. This manager is the operational owner of how every licensed SKU moves through licensor approval — not a contracts or royalties role. Position Overview The Manager, Licensed Product Compliance & Approvals is the operational owner of Maxima Apparel's licensed-product approval process. This role ensures every licensed SKU moves through required licensor approval gates — concept through final — and keeps Design, Merchandising, Product Development, and Production aligned on guidelines, submission deadlines, and licensor feedback. The Manager is the connective tissue between the creative teams and the licensing function: protecting brand integrity, keeping the production calendar on track, and maintaining audit-ready records across every licensed program. This is a product-first role for an operator who's lived inside licensor approval portals, knows style guides cold, and can push back on Design when needed without breaking the relationship. Reports to: Director of Licensing Department: Licensing Location: Long Island, NY — Full-time onsite Travel: Minimal Key Responsibilities Approval Workflow Management • Shepherd every licensed product through each approval stage: concept, artwork, pre-production sample, pre-pack / packaging, and final., • Maintain the master approvals tracker; flag at-risk items against production calendar milestones., • Drive daily follow-up on open submissions to keep the pipeline moving., • Own approval turnaround SLAs and report weekly on pipeline health. Style Guide & Guideline Enforcement • Audit designs, graphics, trims, and packaging against licensor style guides before any submission., • Build and maintain internal cheat sheets that translate licensor guidelines into actionable rules for each team., • Conduct pre-submission reviews with Design and PD to reduce rejection rates. Cross-Functional Coordination • Design: artwork placement, logo usage, color accuracy, character/property rules., • Merchandising: assortment against contract-approved categories, channels, and territories., • Product Development: construction, materials, trims, and sample accuracy., • Production: labeling, country-of-origin, hangtags, care labels, and packaging execution. Submission & Portal Management • Manage submissions through licensor portals (Brand Comply, MediaBox, Flywheel, and licensor-specific systems)., • Route licensor comments and revisions back to the appropriate internal team and track to closure., • Maintain organized digital records of submissions, approvals, and rejection history for each SKU. Contract Scope Compliance • Ensure royalty-bearing categories, distribution channels, and territories stay within contract scope., • Partner with the Director of Licensing on any contract gray areas or scope questions before product goes to market. Hologram Compliance & Factory Authorizations • Manage licensor-required hologram sticker and security tag programs for customs clearance and anti-counterfeiting across all licensed product., • Coordinate with licensors and authorized hologram vendors on quantities, specifications, and delivery timing to factories., • Ensure every shipment has the required hologram application before it leaves the factory and clears customs on import., • Maintain factory authorization records for every licensor — submit new factories for approval, track expirations, and manage renewals before they lapse., • Ensure licensed production only occurs at licensor-authorized factories; flag any production risk at unauthorized facilities., • Partner with Sourcing and Production on factory onboarding, authorization packets, and compliance verification., • Maintain the master list of authorized factories by licensor and communicate changes promptly to Sourcing, Production, and PD. Training & Education • Lead onboarding and refresher sessions so Design, PD, and Merch internalize each licensor's rules., • Communicate style guide updates, new licensor policies, and common rejection reasons across teams. Documentation & Audit Readiness • Own approval records, rejection logs, and audit-ready files for each licensed program., • Support licensor audits with organized documentation and SKU-level traceability, in partnership with Finance and the Director of Licensing. Qualifications Required • 5–7+ years in licensed-product approvals, product development, or product compliance within apparel or softlines., • Hands-on experience with licensor approval portals (Brand Comply, MediaBox, Flywheel, or equivalent)., • Proven experience enforcing licensor style guides and managing submission workflows for major IP (sports leagues, collegiate, entertainment, or character)., • Strong cross-functional project management skills — comfortable pushing back on creative teams when needed., • Detail-obsessed, organized, and calm under calendar pressure., • Excellent written and verbal communication; able to translate licensor feedback into clear action items for internal teams., • Bachelor's degree in Fashion Merchandising, Apparel Production, Business, or a related field. Preferred • Direct experience with pro sports league or collegiate / NIL licensor approvals., • Hands-on experience managing hologram / security tag programs and customs-related licensing requirements., • Prior experience with factory authorization processes — submissions, renewals, and licensor audits of approved factories., • Experience with PLM systems (Centric, Bamboo Rose, FlexPLM, or similar)., • Prior experience at a sports-licensed apparel company (e.g., '47 Brand, New Era, Fanatics, Mitchell & Ness, Outerstuff, FOCO, G-III, or similar). Success Measures (First 12 Months) • Master approvals tracker live, accurate, and trusted across Design, Merch, PD, and Production., • Measurable reduction in licensor rejection rates and rework cycles., • Clear, documented pre-submission review process adopted by Design and PD., • All licensed programs audit-ready with complete approval documentation., • Every internal team has a current, easy-to-use cheat sheet for the licensors they work with most.

Director of Licensing Maxima Apparel • Long Island, NY • Full-Time, Onsite Position Overview The Director of Licensing is the operational head of Maxima Apparel's licensing function. This role owns the day-to-day management of licensor relationships, leads the product approval and compliance engine, ensures licensed-product data is set up accurately in our systems, and manages the licensing team. The Director partners with ownership on licensor strategy and new business, and partners with Finance to ensure the integrity of royalty data. This is a hands-on role at a growing sports-licensed apparel business. The right candidate is an operator who thrives on clean processes, cross-functional collaboration, and getting product right — every SKU, every season. Reports to: Brand President Department: Licensing Direct Reports: 4–8 (Licensing Managers, Product Compliance Manager, Coordinators) Location: Long Island, NY — Full-time onsite, 5 days/week Travel: Occasional (licensor business reviews, industry events) Key Responsibilities Licensor Relationship Management • Serve as primary day-to-day contact for assigned licensors across pro sports leagues, collegiate properties, and NIL partnerships., • Lead operational business reviews, approval calibrations, and recurring check-ins with licensor partners., • Support ownership on strategic discussions, renewal conversations, and new opportunity pitches — providing data, context, and operational input., • Build strong working relationships with licensor approvals, legal, marketing, and business teams so Pro Standard is a preferred operating partner. Product Approval & Compliance Oversight • Own the approvals engine: ensure every licensed SKU moves through required approval gates on the production calendar., • Oversee the Product Compliance Manager and the approvals workflow across Design, Merch, PD, and Production., • Resolve escalations with licensors and advocate for the commercial needs of the business., • Partner with Design and PD to translate licensor style guides into actionable internal standards. System & Data Governance (with Finance) • Own accurate setup of licensor, property, royalty rate, territory, and channel attributes in our ERP and PLM systems at SKU setup., • Translate new contract terms and amendments into system configurations — new codes, updated rates, expanded categories, territory flags — in partnership with Finance and IT., • Maintain master attribute tables (licensor codes, property codes, royalty rate tables, contract-approved category lists) so Finance's royalty reporting is clean and defensible., • Audit SKU-level attribute accuracy against contract scope; investigate and correct discrepancies., • Serve as the subject-matter expert for Finance on contract interpretation questions (category scope, territory, channel eligibility)., • Support Finance during licensor royalty audits by providing product-level documentation and SKU traceability. Contract Scope & Compliance • Maintain deep working knowledge of every active license agreement — categories, channels, territories, minimums, and approval requirements., • Ensure the product pipeline stays within contract scope; flag any gray areas to ownership before commitments are made., • Support ownership during contract negotiations by providing operational data, historical performance, and impact analysis on proposed terms. Cross-Functional Partnership • Operate as the internal quarterback for licensed product across Design, Merch, PD, Production, Finance, and Sales., • Represent licensing in calendar reviews, line plan meetings, and production status meetings., • Escalate risks (calendar slippage, approval delays, scope concerns) early and with recommended solutions. Team Leadership • Lead, coach, and develop the licensing team (Licensing Managers, Product Compliance Manager, Coordinators)., • Establish clear team KPIs, workflows, and SLAs on approval turnaround, submission accuracy, and compliance., • Build a culture of operational excellence and cross-functional partnership. Qualifications Required • 7–10+ years in licensing operations, product development, or brand management within apparel or licensed consumer products., • Deep operational experience running product approval workflows for major sports or entertainment licensors., • Strong command of license agreement mechanics — category scope, territory, channel rules, royalty rate structures, minimums — with the ability to read contracts and translate them into system and operational requirements., • Experience partnering with Finance on royalty data accuracy and audit support (ownership of reporting not required)., • Proven people-leadership experience managing a team of 3+ direct reports., • Strong project management skills; detail-obsessed and calm under calendar pressure. Preferred • Direct experience with pro sports leagues (NFL, NBA, MLB, NHL) and/or collegiate / NIL licensing., • Familiarity with licensor submission portals (Brand Comply, MediaBox, Flywheel, etc.)., • Working knowledge of apparel ERP and PLM systems (SAP, NetSuite, Centric, Bamboo Rose, FlexPLM, etc.)., • Experience in apparel or headwear Success Measures (First 12 Months) • Full command of Pro Standard’s licensed portfolio — every active contract, its scope, and its operational implications., • Strong working relationships established with every key licensor contact., • Measurable reduction in licensor rejection rates and approval turnaround times., • Licensing team operating on clear, documented workflows and KPIs., • Clean, audit-ready system setup — SKU-level attributes accurately reflect every active contract, validated in partnership with Finance., • Trusted partner to ownership on licensor strategy and operational input during negotiations.

Role Overview Maxima — parent company of Pro Standard — is hiring a CRM / Lifecycle Manager to lead all owned-channel revenue across email, SMS, and loyalty for a multi-geo DTC business. You'll architect the lifecycle program — flows, campaigns, segmentation, and loyalty mechanics — and partner with a Production Specialist who handles email assembly and rendering. This is a strategic role: program design, segmentation, performance analysis, and multi-geo compliance live with you. The build work has a dedicated partner so you can focus on what to send, to whom, when, and why. You'll work across markets including US, Mexico, Canada, UK, Europe, Australia, and Brazil — each with its own customer behavior, regulatory requirements, and language considerations. Klaviyo is the platform. Loyalty has room to be reimagined. SMS has room to be built. Email has room to compound. What You'll Own • The full lifecycle program across owned channels — email, SMS, and loyalty. Strategy, architecture, performance, and growth., • Flow architecture — welcome, browse abandon, cart abandon, post-purchase, win-back, VIP, dormant, and the moments that haven't been built yet., • Campaign strategy — what we send, when, to whom, and what we expect each send to do., • Segmentation strategy — how customers move through the program based on behavior, value, and lifecycle stage., • SMS program from concept to scale — building the list, designing the program, balancing acquisition and retention with respect for the channel., • Loyalty program design and ongoing optimization — points, tiers, rewards, and the moments that drive emotional connection., • Multi-geo coordination — what's local to Mexico, what's compliant in Europe, what works in Australia, and how those programs talk to each other., • Compliance ownership across geographies — GDPR (UK/EU), LGPD (Brazil), TCPA (US/CA SMS), Spam Act (Australia), and any new regulatory shifts., • Email deliverability and sender reputation across geos and providers., • Cross-functional partnerships — Brand (voice and tone), Site (triggered experiences), CS (refund risk and customer signal loops), Paid (paid-to-lifecycle handoff), and Planning (product launches and promo calendar)., • Performance reporting — what's working at the flow, segment, and campaign level, and what the program contributes to the business., • The roadmap — what we're building next, what we're testing now, and what we're sunsetting. Strategy + Testing Mindset This role is about building a lifecycle program that compounds, not just sending more emails. We're looking for someone who: • Approaches lifecycle as a designed system — every customer journey is intentional, not accidental., • Tests subject lines, send times, segmentation logic, content angles, and cadence with clear hypotheses and success criteria., • Thinks in incrementality — what would have happened without this send, this flow, this trigger? — not just attribution., • Holds the long view (LTV, retention curves, segment health) and the daily numbers (open rate, click rate, conversion) at the same time., • Designs for the customer first, the brand second, the channel third — sends that respect the customer's inbox tend to win over time., • Documents reasoning so the team learns from every test, including the ones that didn't move metrics., • Stays curious about what doesn't work as much as what does — both teach the program something., • Knows when to over-mail (launch, big moments) and when to under-mail (deliverability protection, customer fatigue). You should be comfortable explaining a six-month lifecycle roadmap to leadership and then executing the next twelve sends without losing focus on the long arc. Required Experience • 5-8 years in CRM, lifecycle, or retention marketing, with at least 3 years in DTC or ecommerce., • Klaviyo expert — comfortable architecting complex flows, segmentation, and personalization at the strategic level., • Multi-geo lifecycle experience strongly preferred, or comfort directing translation, localization, and compliance across markets., • Loyalty program build experience (Smile, LoyaltyLion, Yotpo, or similar)., • Working knowledge of GDPR, TCPA, LGPD, and other major regulatory frameworks., • AI-tool fluency — you've worked with marketing AI in some form and have a point of view on how it fits the discipline., • Bilingual Spanish is ideal but not required. Nice to Have • Apparel, sports, or streetwear category experience., • Klaviyo + Recharge or other subscription experience., • Email deliverability and sender reputation management background., • Beauty, lifestyle, or licensed-apparel DTC alumni — similar customer behavior patterns., • Comfort presenting lifecycle strategy and performance to executive leadership. Why This Role Matters Owned channels are the most efficient revenue lever in the business — customers who already know us, served well, generate repeat revenue with no acquisition cost. Strong leadership in this seat compounds the value of every customer the rest of the team brings in. This role doesn't just send emails — it designs the relationship that turns first-time buyers into long-term fans.

Position Overview We are seeking a strategic and highly creative Senior Manager of Events & Brand Experience to lead the conception, planning, and execution of immersive brand moments that reflect the prestige, craftsmanship, and exclusivity of Versace for the North American Region. This role is responsible for delivering best-in-class experiences that deepen client relationships, elevate brand perception, and drive business impact across the region. Key Responsibilities: Strategic Leadership • Develop and execute a comprehensive events and brand experience strategy aligned with overall brand and business objectives, • Translate brand identity into elevated, memorable, and emotionally resonant experiences, • Partner with senior leadership, CRM, PR, retail, and HQ teams to ensure cohesive storytelling across all touchpoints Event & Experience Management • Lead the end-to-end execution of high-profile events, including VIP client experiences, product launches, private dinners, cultural partnerships, and activations, • Conceptualize innovative experiential formats that reinforce brand positioning in the luxury space, • Oversee event production, including creative direction, design, venue selection, vendor management, and on-site execution Client Experience & Relationship Building • Design bespoke, high-touch experiences tailored to top-tier clients and VIP audiences, • Collaborate with clienteling teams to curate personalized journeys that foster loyalty and lifetime value, • Maintain a deep understanding of consumers expectations, trends, and behaviors Brand Standards & Creative Excellence • Ensure all experiences reflect the highest level of quality, detail, and brand consistency, • Set and uphold visual and experiential guidelines across all activations, • Push creative boundaries while maintaining brand integrity Budget & Vendor Management • Own and manage event budgets with a focus on ROI and efficiency, • Identify, negotiate, and manage relationships with premium vendors, agencies, and production partners, • Ensure flawless execution within budget and timelines Measurement & Optimization • Define KPIs and evaluate the success of events through both qualitative and quantitative metrics, • Leverage insights to continuously refine and elevate future experiences Qualifications • 7+ years of experience in event marketing, experiential marketing, or brand experience, preferably within luxury, fashion, hospitality, or lifestyle sectors, • Proven track record of executing high-impact, high-touch luxury events on a global scale, • Exceptional creative vision with strong attention to detail and aesthetics, • Strong leadership and project management skills, with the ability to manage multiple complex initiatives simultaneously, • Excellent communication and stakeholder management skills, • Experience managing large budgets and external partners, • Willingness to travel frequently and work flexible hours as required by events, • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

At STIIIZY we believe sales leadership is a craft: something you sharpen, study, model, and take pride in. You are both player and coach, and you support your team and customers exactly where they are at. Our sales leaders set the tone for their teams. They lead from the front, own their outcomes, and elevate the people around them. STIIIZY is the #1 selling cannabis brand in the country because we stay close to the culture and keep building on what works. We ask ourselves every day, what does it take to win. A-Players thrive here, people who hold themselves to a higher standard, see obstacles as opportunities to adapt and improve, and operate with urgency, creativity, and clarity. Leaders who are real and genuine with customers and their team, and who maintain high standards every single day. This role is for someone who wants to build, grow, and lead a hardworking, high-performance sales organization. Our sales leaders set the example for the rest of the state and company. Role Overview The Sales Director / Sales Manager – New York is responsible for leading, developing, and managing the state’s sales organization while driving revenue growth, account penetration, retail execution, and operational discipline across the market. This role owns territory strategy, team performance, top-account growth, field execution, AR management, forecasting, promotional execution, and cross-functional alignment with Marketing, Field Marketing, Sales Ops, and Production. 1. Market Strategy & Business Planning • Build and maintain a full market map by region, rep, account tier, and whitespace., • Identify distribution gaps and high-value new account targets., • Develop data-driven territory plans and optimized weekly routes., • Own strategy for the state’s top accounts — growth plans, visit cadence, performance expectations., • Review market trends weekly and adjust quickly., • Partner with Analytics on category insights, SKU trends, and opportunity identification. 2. Team Leadership, Coaching & Performance Management • Ride in the field with sales team at least 2x per week., • Conduct weekly 1:1s focused on performance, behaviors, and capability development., • Train sales team on negotiation, account management, sales process, and communication., • Enforce accountability around KPIs: voids, reorders, new doors, route efficiency, CAD execution., • Identify performance issues early and execute clear corrective action plans., • Lead structured weekly sales meetings with discipline and clarity., • Partner with Training to upskill new hires and tenured reps. 3. Field Execution & Retail Activation • Audit top accounts monthly for merchandising, menu accuracy, pricing, displays, and execution., • Ensure flawless resets, launches, and promotional execution., • Drive consistent sell-in of high-velocity SKUs, new products, and promotional bundles., • Partner with Field Marketing to plan and execute prioritized CADs., • Personally visit 5–10 top accounts per month to validate execution., • Identify merchandising gaps and ensure timely corrective action., • Provide leadership with field photos, market notes, and competitive insights. 4. Account Growth, Development & Relationship Management • Identify and open high-value new accounts across the state., • Build strong relationships with the top 30% of accounts and key decision-makers., • Maintain a bi-weekly communication cadence with priority accounts., • Support retailers with data-driven selling plans and promotional recommendations., • Represent STIIIZY at trade shows, industry events, and key buyer meetings., • Build trust with consistent follow-through and strong execution. 5. Financial Discipline & AR Management • Review aged AR weekly and ensure each rep is accountable for their territory., • Collaborate with Finance and Sales Ops to support collections., • Reinforce payment terms, COD requirements, and disciplined ordering behavior., • Escalate high-risk accounts early with structured recovery plans. 6. Cross-Functional Collaboration • Work with Sales Ops on forecasting, demand planning, and territory efficiencies., • Align with Marketing on menus, pricing accuracy, promotional visibility, and brand presentation., • Collaborate with Production on inventory levels, supply planning, and sell-in strategy., • Partner with Field Marketing on CAD deployment, scheduling, and prioritization., • Provide weekly updates with market insights, risks, and opportunities. 7. Reporting, Forecasting & Communication • Deliver weekly scorecards by region and rep., • Report wins, challenges, competitive intel, and actionable next steps., • Forecast weekly and monthly revenue with accuracy and discipline., • Align Sales Ops and Marketing on launches, resets, and promotional windows., • Maintain consistent, professional communication upward and downward. Who Thrives in This Role • Leaders who think clearly, move quickly, and execute decisively., • People who take ownership — not shortcuts or excuses., • Coaches who elevate talent and enforce high standards., • Operators who love structure, clarity, and accountability., • People who stay close to the field and the customer., • Leaders who bring consistency, professionalism, and energy daily. Qualifications • 5+ years of sales leadership experience in cannabis (preferred), will consider CPG., • Proven ability to coach, develop, and hold teams accountable., • Strong analytical, planning, and forecasting skills., • Ability to operate in a fast-moving, high-growth environment., • Excellent communication and cross-functional collaboration skills., • Valid driver’s license and ability to travel statewide.

About Abel Richard Abel Richard is an ultra-luxury Maison redefining modern refinement. With a growing presence in New York City, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that blend technology, high-performance material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard carries forward a legacy of Italian craftsmanship, precision engineering, and artistic expression. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. As the Maison continues to expand across key luxury markets, it remains focused on delivering exceptional service, meaningful client relationships, and a distinctly modern luxury experience. Position Overview The Boutique Assistant Director is a senior leadership role responsible for supporting boutique performance, client development, and operational excellence in one of the world’s most competitive luxury retail markets. Serving as the second-in-command to the Boutique Director, this individual helps lead the team, drive business results, and uphold the standards of the Maison. This role is ideal for a polished luxury retail leader with a strong record of working with high-net-worth and international clientele, developing long-term relationships, and leading in a high-touch environment. The ideal candidate combines commercial strength, operational discipline, and strong personal presence. Key Responsibilities • Partner with the Boutique Director to execute the boutique’s commercial strategy, service standards, and business goals, • Drive sales performance through floor leadership, team coaching, and client development, • Build and maintain strong relationships with high-value clients, including collectors, international clientele, and VIP customers, • Lead private appointments, bespoke selling opportunities, and exclusive client events, • Use CRM tools strategically to support retention, re-engagement, and long-term client growth, • Support daily boutique operations, including opening and closing oversight, merchandising standards, and service execution, • Partner with the leadership team to maintain accuracy and discipline across inventory, stock handling, and operational procedures, • Coach and develop Client Advisors and senior team members to strengthen performance and accountability, • Step in for the Boutique Director when needed to ensure continuity in leadership and execution, • Maintain strong product knowledge, brand storytelling, and awareness of the New York luxury market, • Represent Abel Richard with professionalism, discretion, and credibility in all client and team interactions Required Qualifications • Minimum 7 years of experience in high-luxury or ultra-luxury retail, • Minimum 3 years of leadership experience in a boutique, flagship, or other high-touch luxury environment, • Proven success serving high-net-worth and international clientele, • Demonstrated ability to drive sales through clienteling, repeat business, and relationship development, • Experience leading a team in a service-focused environment with high standards for presentation and execution, • Strong commercial judgment and operational awareness, • Excellent communication, follow-up, and interpersonal skills, • Strong professional presence, discretion, and emotional intelligence, • Experience with CRM tools, client outreach strategy, and luxury event support, • Availability to work a flexible retail schedule, including weekends, evenings, and peak business periods Preferred Qualifications • Experience in luxury handbags, fine accessories, fine jewelry, watches, or other true luxury categories, • Experience supporting top-tier clientele in New York City or another major luxury market, • Multilingual fluency, especially Spanish, Portuguese, French, or Arabic, • Experience with private clients, bespoke services, or appointment-based selling, • Prior experience as an Assistant Director, Senior Manager, Floor Manager, or equivalent senior boutique leadership role What Success Looks Like • Strong contribution to boutique sales growth and client retention, • Consistent leadership, accountability, and service execution, • Growth in repeat business, private appointments, and CRM-driven outreach, • Strong operational discipline and brand presentation, • A high-performing team culture grounded in professionalism and hospitality Why Join Abel Richard At Abel Richard, you are not simply helping manage a boutique. You are helping shape the future of a modern luxury Maison. This is an opportunity to join a growing brand with a distinctive point of view, a highly curated product universe, and a strong commitment to client experience, craftsmanship, and design excellence. Equal Employment Opportunity Abel Richard is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all employees can thrive. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by law.

Location: USA, New York Reporting to: Global Sales Director Travel: Frequent domestic & international travel required ROLE OVERVIEW Goldbergh is a Dutch luxury sports and skiwear brand, founded in Amsterdam in 2009, celebrated for its signature blend of high-performance functionality and fiercely feminine style. From the slopes to the city, Goldbergh dresses women who refuse to compromise on either performance or elegance. As the brand expands its footprint in the Americas, we are looking for a commercially driven and well-connected Regional Manager Wholesale to own and grow our wholesale business across the Americas. This is a pivotal role for Goldbergh's next phase of growth, bringing the brand into the right premium and luxury retail doors, building lasting partnerships, and ensuring every account reflects the quality and positioning of the Goldbergh name. The ideal candidate has deep roots in the ski, activewear, or luxury sports retail landscape in the Americas, understands the buying cycles and retail dynamics of the market, and brings an existing network of relevant wholesale accounts. KEY RESPONSIBILITIES Wholesale Account Management • Own and grow the Americas wholesale account portfolio, including specialty ski retailers, luxury department stores, resort boutiques, and premium activewear retailers., • Serve as the primary point of contact for the Americas wholesale partners, building deep and trusted relationships at buying and senior management level., • Lead seasonal sell-in campaigns, market appointments, and showroom presentations in collaboration with the Global Sales Director., • Negotiate commercial terms, order volumes, and sell-through agreements aligned with the brand's distribution strategy., • Market Development Identify and open new strategic wholesale accounts that match Goldbergh's luxury brand positioning across the Americas., • Develop a deep understanding of the ski and luxury activewear retail landscape across the Americas, identifying white-space opportunities and emerging retail channels., • Monitor competitor activity, retail trends, and consumer behaviour to inform market strategy. Sales Performance & Commercial Ownership • Deliver against seasonal and annual revenue targets for the Americas region., • Track and analyse sell-through performance across key accounts, providing actionable insights to improve results., • Manage order books, delivery planning, and stock coordination in partnership with Operations and the Global Sales Director., • Provide regular commercial reporting, forecasts, and market updates to the Global Sales Director. Brand Representation • Represent Goldbergh at trade shows, industry events, and key market appointments., • Ensure consistent brand presentation, pricing integrity, and premium positioning across all the Americas wholesale accounts., • Collaborate with Marketing on retailer co-op support, visual merchandising, and in-store activations. CANDIDATE PROFILE • Experience 5–8 years of experience in wholesale sales within ski, activewear, luxury sportswear, or premium fashion., • Proven track record of managing and growing a wholesale account portfolio in the US market and other markets across the Americas., • Established relationships with key US specialty ski retailers, resort boutiques, or luxury department stores., • Demonstrated ability to open new accounts and build commercial partnerships from the ground up. Experience working with European or international brands is a strong advantage., • Skills Strong commercial acumen with a results-driven mindset., • Excellent relationship management and negotiation skills. Solid understanding of retail buying cycles, sell-through dynamics, and seasonal order management., • Ability to represent a luxury brand with credibility and passion., • Data-literate, comfortable working with sell-through reports, order books, and sales dashboards. Personal Attributes • Entrepreneurial self-starter who thrives with ownership and autonomy., • Deep affinity for the ski and mountain lifestyle: you live and breathe this world., • Brand-sensitive: you understand the importance of controlled, quality distribution. Collaborative and communicative., • You work closely with a small, ambitious international team., • Comfortable with frequent travel across the US, Americas and occasional international travel to Amsterdam HQ and trade events. Does this sound like your next step? Please send your CV and cover letter to

About Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview Store Leaders are on the forefront of both the colleague and customer experience. Through your dynamic leadership style, interpersonal skills and business acumen, you will inspire your team to bring the Bloomingdale’s mission, to be like no other store in the world, to life. A leader’s success is through the connectivity of their team and as a Business Sales Manager, you are responsible for unlocking each member’s individual motivation and goals. A successful Bloomingdale’s Business Manager possesses an inherent passion for people whether it is recruiting, onboarding and developing your direct reports or ensuring the customer receives an outstanding experience regardless of why they are in our stores. A Bloomingdale’s Business Manager oversees a multi-million-dollar component of the overall store business. It often includes multiple families of businesses with a large sales professional span of control. In today’s retail environment, our leaders are flexible and agile supporting sales results, merchandising standards and ensuring customer fulfillment orders are completed on a timely basis. Essential Functions • Observe, coach and role model customer-centric selling behaviors at all times, • Require and champion use of selling technology to support a seamless customer experience, • Lead and educate relationship selling, building a client book and driving outreach to maximize business, • Actively support total store priorities and establish self as an available and engaged leader, • Lead and own execution of merchandising, partnering with Visual Merchandise Manager / Merchandise Manager as the owner of overall merchandising direction, • Ensure all necessary re-stocking, floor moves, signing are completed, • Associate's degree and 3-5 years direct experience required, • Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners, • Ability to effectively plan and execute strategies, • Ability to monitor and maneuver workflow to achieve priorities, • Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders, • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions, • Frequently lift/move up to 25lbs This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. ___ to see details on benefits.

Skills (Optional) for ZipRecruiter Account Management Customer Success Manager Project Management Client Retention Specialist Strategic Planning Business Operations Consultative Sales Portfolio Management B2B Relationship Manager Revenue Operations (RevOps) Workflow Optimization Churn Mitigation Dat

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Teladoc Health Inc. seeks Manager, DevOps Engineering (Multiple Openings) at its facility located at 155 E 44th Street, 17th Floor, New York, NY 10017. JOB DESCRIPTION: Work with engineering development leadership to build shared cloud infrastructure and application services that meet the requirements and needs of the commercial platform and application teams. Ensure services are designed with 24/7 availability and operational maturity. Lead, manage and inspire a team of DevOps engineers. Build and maintain a highly effective release management system. Assign and monitor the work of technical personnel, ensuring that application infrastructure development and deployment is done in the best possible way, and implement quality control and review systems throughout the development and deployment processes. Conduct periodic reviews with key stakeholders. Identify, evaluate, and execute preventive measures to minimize/avoid impact to the customer's experience. Analyze and review application performance against the Technical Operations SLA. Work with cross-functional business teams to understand requirements and other performance SLAs. Collaborate with Product and Customer Support teams to plan and deploy product releases. Implement proactive monitoring, alerting, trend analysis and self-healing systems. Initiate and drive service improvement plans, collaborating with our SRE and NOC teams. Manage analysis and approval of new code through security and performance gates that the position will design and develop for feature-complete software. Be an advocate for security and performance standards in the organization. Manage operational aspect of production and development servers including developing, training in, and validating compliance with procedures and checklists related to disk space usage, monitoring solutions, deployment, conventions, access to the production and development sources, source control access and usage, performance monitoring, code modifications validation, scheduling, and more. Responsible for the team's adherence to ITIL and other audited regulatory compliance (HiTrust, FedRAMP) programs. Update management in case of critical incidents and act as a point of contact for other related communications. Work within IT and Technical Operations, business stakeholders and with vendors, to successfully identify, prioritize, and resolve issues and provide subject matter expertise for enhancements, developments, operational improvements to the website applications that Teladoc Health relies on. Ensure system technical specifications, process, procedures, runbooks, SOPs, and infrastructure requirements definitions based on conceptual design are maintained and high-quality for all technical and non-technical deliverables to a wider organizational audience and for T3-4 level support of production workloads. Ensure the development of our SaaS public and private cloud infrastructure is conducted in cost conscious ways, using "infrastructure as code" and automated environment provisioning tools and techniques. Participate in the full software and infrastructure development life cycle process including requirements analysis and design implementation. Consult with the Product Management team to prototype, refine, test, and ship products to meet business needs. Consult and participate in implementation of new customer features, products, and utilities. Identify and evaluate new technologies for implementation. Analyze user needs to determine technical requirements. Collaborate with the Operational, Development and Architectural teams to ensure operational maturity requirements (reliability, availability, scalability, observability, performance, capacity etc.) are met, and recommend operational improvements to them. Ensure internally developed and externally acquired custom off the shelf solutions are appropriately instrumented and monitored via the Teladoc monitoring standards. Perform managerial work to accomplish tasks and projects within defined timelines and in a professional manner in alignment with active standards. 100% Telecommuting. The role supervises 9 individuals. REQUIREMENTS: This position requires a bachelor's degree, or foreign equivalent in Computer Engineering, Electrical Engineering or a related field. Plus 8 years of experience as a Technology Lead, Azure Infrastructure Consultant, Microsoft Build Master, Lead Engineer, or other occupation involving Software within the Service (SaaS) industry. Additionally, the applicant must have professional experience with: (1) Version management and ticketing systems such as Git and Jira; (2) Deploying, operating and troubleshooting web application software on Unix/Linux systems; (3) Continuous integration, testing and deployment with tools such as Jenkins, Azure DevOps, Bamboo CI, etc.; (4) Working with large scale infrastructure in AWS or Azure public cloud; (5) Designing systems with high availability and disaster recovery; (6) Monitoring, metrics and visualization tools such as New Relic, Sensu, Nagios, etc.; and (7) Unix/Linux system administration and troubleshooting. Alternatively, the employer will accept a Master's degree, or foreign equivalent in Computer Engineering, Electrical Engineering or a related field. Plus 6 years of experience as a Technology Lead, Azure Infrastructure Consultant, Microsoft Build Master, Lead Engineer, or other occupation involving Software within the Service (SaaS) industry. Additionally, the applicant must have professional experience with: (1) Version management and ticketing systems such as Git and Jira; (2) Deploying, operating and troubleshooting web application software on Unix/Linux systems; (3) Continuous integration, testing and deployment with tools such as Jenkins, Azure DevOps, Bamboo CI, etc.; (4) Working with large scale infrastructure in AWS or Azure public cloud; (5) Designing systems with high availability and disaster recovery; (6) Monitoring, metrics and visualization tools such as New Relic, Sensu, Nagios, etc.; and (7) Unix/Linux system administration and troubleshooting. RATE OF PAY: $261,248.00 - $261,248.00 per year Applicants who are interested in this position should apply by emailing resume to ___. Reference Job Code: 9647745_2026 or via ___ and search for Manager, DevOps Engineering. We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? * Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our ___. * Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. * Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. * Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. * Enjoy an inclusive ___ centered around you and your family, with tailored programs that address your unique needs. * Explore ___ with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on ___. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available ___.

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Summary of Position The Senior Associate, Client Management is on the front lines every day as a trusted adviser for our clients. Part coach, analyst, strategic adviser, project manager, and product expert, our Client Strategy team is continually focused on helping our clients improve the benefits they reap from working with Teladoc Health's products and platforms. Essential Duties and Responsibilities • Lead a portfolio of Teladoc Health clients with varying complexity, which may include enterprise employers, health plans, or health systems., • Work with clients to define and execute a Teladoc Health program strategy, integrated with their broader benefit offerings clinical care delivery., • Manage the end-to-end renewal process for your clients., • Collaborate with Sales to manage and grow business within the client portfolio., • Convert "model" clients into Teladoc Health advocates, leveraging their success for references, case studies, blogs, etc., • Drive client success in tangible metrics such as improved member health outcomes, financial benefits, member retention and renewals, and product expansion and review progress on a regular basis., • Build and maintain productive relationships with key stakeholders at all levels, including benefit managers, VP/SVP/C-Suite execs, health plan Account Executives, and consultants., • Identify client challenges and risk areas, develop solutions, and execute proactively to avoid churn., • Maintain high levels of client engagement, satisfaction, and loyalty, as measured by high client satisfaction scores., • Support leadership and more senior CSMs to define and execute a program strategy for large key enterprise accounts., • Manage client issues and escalations, collaborating with partner teams such as Client Strategy/Launch, Member Support, Operations, Analytics, R&D, and Sales, as required. Required Qualifications • Bachelor's degree in related field., • 3+ years of account management experience working in the healthcare industry (ie. in the employee benefits, health insurance, wellness, or healthcare industry) required., • Experience managing end-to-end renewal process for your clients and expansion opportunities preferred., • Strong presentation and storytelling skills, which will be evaluated during the recruiting process., • PC proficiency in MS Word, Excel, PowerPoint, Tableau, and Salesforce. Preferred Qualifications • Experience building and maintaining productive relationships with key stakeholders., • Experience working with TPA accounts and reseller accounts., • Excellent oral and written communication skills., • The flexibility and agility to work cross-functionally in a fast-paced environment. The base salary range for this position is$80,000 - $90,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here:___.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions. We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? * Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our ___. * Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. * Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. * Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. * Enjoy an inclusive ___ centered around you and your family, with tailored programs that address your unique needs. * Explore ___ with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on ___. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available ___.

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work. The role of the Business Operations Lead is to help drive business operations, supporting the Chief Marketing Officer and the broader Global Marketing team as well as the North America Sales Team in a variety of functional areas. This person will be a key player in the relationship between Marketing and Sales. Your role as the Lead, Business Operations will report into the Business Operations Manager, and you will work alongside them, as well as cross functional partners, to drive strategic and scalable growth for the company. Business Operations Responsibilities supporting Marketing and Sales include, but not limited to the following: * Work closely with the Business Operations Manager to ensure strong alignment across marketing and sales teams, driving cohesive strategy, execution, and performance * Collaborate with the Business Operations manager and cross-functional teams on ad hoc projects * Manage and organize cross-functional projects or initiatives; bring together important stakeholders and help drive decisions * Analyze business performance data to identify trends, insights, and opportunities for operational improvement * Gather and synthesize inputs across teams, transforming them into digestible, visually compelling outputs for stakeholder consumption * Support leadership with ad-hoc analysis and data-driven recommendations * Identify inefficiencies in processes and implement solutions that improve performance and scalability * Coordinate meeting preparation and compile and distribute thorough meeting notes with clear action items and owners * Prepare and distribute reports and provide administrative support for quarterly business reviews * Local office and mailing responsibilities for territory HQ offices and notices * Communicate with internal and external contacts to ensure that all projects are being executed in a timely manner * Monitor and analyze the funnel, identifying trends, gaps, and opportunities for optimization * Collaborate with HR team to ensure needs are met and internal approval processes, signatures, and local document management are being followed * Lead team communications for regional connection moments, communication channels and All Hands preparing agenda, deck, and recognition * Organize and manage a complex calendar for the Chief Marketing Officer and broader global marketing team function * Assist with travel arrangements and monthly expense reporting * Have 2+ years of proven experience in Sales or Marketing, preferably in a business operations or strategy position * Work tactically, quickly and efficiently to support senior leadership * A proven problem solver and able to make creative, forward-looking decisions * Excellent Microsoft Excel and Powerpoint skills (as well as Google Sheets and Google Slides) * Excellent project management skills * Excellent communication skills and ability to manage complex projects with many cross-functional stakeholder * Strong organizational skills with the ability to manage detailed execution while maintaining a big-picture perspective * Ability to work with executives and senior stakeholders Base Pay:$30 to $40 per hour Incentive Compensation:WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment. Benefits:Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance. Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our___, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.

Job Posting: Technical Product Manager Location: U.S. Based, Flexible Work Eligible Travel: Periodic travel to our headquarters in Frederick, MD or US client sites (i.e., less than once per month). About Us: At Orases, we are dedicated to delivering innovative software solutions that empower our clients to achieve their business goals. We are seeking a dynamic and results-driven Technical Product Manager to join our team. Note: Applicants must be U.S. based, able to work on US East Coast business time, and eligible to work in the U.S. Key Responsibilities: The Technical Product Manager owns client engagements end-to-end — from framing the business problem, through designing the technical architecture, to ensuring that measurable results are delivered. You'll lead discovery, make architectural decisions, guide engineering teams, write and review code, and serve as the single accountable point of contact between Orases clients and the teams building their software. This is a hybrid role by design. Some weeks lean heavier on client strategy, others on technical delivery — but you never fully leave either world. If you've been the developer that gets pulled into client meetings because you understand their business, or the Product Manager who kept opening the codebase because you couldn't lead what you didn't understand, keep reading. Roles and responsibilities: Discovery & Problem Framing • Lead structured discovery to validate problem-solution fit, defining measurable success criteria with clients before committing to a solution direction, • Assess existing systems, identify integration points, and surface architectural risks early enough to inform scope and budget decisions, • Translate client business problems into technical problem statements that engineering teams can act on, • Identify and articulate the business value at stake in each engagement — quantifying the cost of the problem, the value of the solution, and the ROI that justifies the investment — to ensure Orases and the client are aligned on what success is worth, not just what it looks like Solution Design & Architecture • Architect custom software solutions that balance technical quality with real-world constraints around budget, timeline, and existing client systems, • Produce solution designs, architecture diagrams, data models, and technical specifications clear enough for engineers to build from with confidence, • Evaluate and recommend technology stacks, frameworks, and third-party services appropriate to each engagement, • Define non-functional requirements — performance, security, scalability, maintainability — and ensure they're validated, not just documented., • Design and implement AI-augmented solutions where appropriate, including LLM integrations, automation pipelines, and intelligent processing workflows Delivery & Technical Leadership • Stay hands-on through delivery: review code, resolve technical blockers, make real-time design decisions, and ensure the implemented solution aligns with the intended architecture, • Orchestrate across design, engineering, QA, and client stakeholders to maintain alignment and keep delivery focused on the highest-value outcomes, • Develop accurate scope definitions and estimates that account for delivery model, complexity, and risk, • Drive continuous improvement in delivery practices through structured retrospectives and pattern recognition across engagements Client Relationship & Strategic Partnership • Build trusted advisor relationships that position Orases as a long-term strategic partner — not a vendor who takes orders, • Communicate with clarity and adaptability across audiences, from C-suite sponsors to senior engineers, • Manage expectations proactively, translating technical realities into business language and vice versa, • Proactively surface opportunities where Orases can deliver additional business value, translating technical capability into client-relevant outcomes that expand the relationship Pre-Sales & Business Development • Support business development with architectural feasibility assessments, proof-of-concept development, and credible estimation, • Create preliminary designs, roadmaps, and high-level estimates that clearly communicate value and set realistic expectations, • Guide prospective clients in understanding what AI and modern technology can do for their specific situation Team & Practice Development • Mentor and elevate Orases team members by establishing patterns, conducting architecture reviews, and modeling high-quality technical decision-making, • Translate emerging technology trends into practical recommendations for both client solutions and internal capability Requirements: • 7+ years of experience in software development, with meaningful time spent in both technical and client-facing capacities — whether that's a developer who grew into client leadership or a PM who never lost their technical edge, • Demonstrated ability to design and deliver full-stack custom software solutions — architecture that ships, not just diagrams, • Deep proficiency in at least one modern technology stack with working knowledge across multiple (e.g., PHP/Laravel, Node.js/TypeScript, .NET, Python, React, relational and document databases, cloud platforms), • Proven track record of leading profitable engagements from discovery through launch with minimal supervision, • Ability to evaluate technical approaches, assess architectural tradeoffs, and hold credible conversations with senior engineers, • Exceptional communication skills with the range to present to executives and whiteboard with developers in the same afternoon, • Strong analytical thinking with a bias toward structured problem framing over gut instinct, • Experience in a client-facing consulting or services environment where solutions must balance technical ideals with real-world constraints Preferred • Demonstrated ability to incorporate AI tools into delivery workflows and/or client solutions, • Experience with multiple delivery models (T&M, fixed-price, managed services) and the strategic implications of each, • Track record of defining and tracking measurable business outcomes — not just delivering to spec Our Core Values are D.R.I.V.E. and we use them to drive us forward in every way • Demonstrate Thoughtful Communication: Say what you mean in a respectful, timely and relevant manner, remembering that not everything needs to be said, • Rise to the Occasion: Have the grit to dig deep when needed and to get it done, • Integrity All the Time: Do what you say you are going to do, • Value to Clients: Be present, contribute and be a good steward of the client's money, • Excel at Your Craft: Constantly seek new ways to grow and learn to be the best you can be Compensation and Benefits: • Annualized base salary range is: $120,000 to $145,000, • Eligible for a discretionary bonus based on company and individual performance., • Flexible work options: Work from our beautiful office in Frederick, MD, or remotely, • Comprehensive medical, dental, and vision plans with nationwide options to meet your needs wherever you hang your hat, • Company-paid life insurance, short-term, and long-term disability. Let us pay for your peace of mind, • 401K Roth and non Roth options with a 4% company match for the first 5% you contribute. This FREE MONEY is fully vested and portable should you make the decision to leave us one day, • Fringe benefits to offer you lifestyle choices of where your benefits money goes. Options range from pet insurance, activity kits for kids, hotels and travel, health and wellness options, food delivery options, and the choices go on and on for you to decide what benefits YOU, • Paid personal time off (3 weeks) and company holidays (13 including full company shut down 12/25-1/1), • Employee Assistance Program for confidential support. We offer a 3rd party confidential help line to call 24 hours a day for whatever life throws your way or just to talk if needed, • Training and learning opportunities to help you excel in your career, • Team perk pickup truck, Orases One, for personal use that you can borrow for driving, hauling or moving, • Talented team of salespeople, software developers, and more to support you in building campaigns, automations, videos, and whatever else you may need to grow the Orases brand, • Fun and silly events, celebrations, and team social opportunities both virtually and in person. We regularly fly in team members who want to visit the office or experience an in person event, • Annual all employee retreat where the entire team comes together in person to bond and have fun! Join us at Orases and help shape the future of custom software solutions! Orases is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, age, veteran status, national origin disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

___ makes cryptocurrency portfolio tracking and tax compliance simple. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. We are a globally distributed team on a mission to enable everyone in the world to use crypto with peace of mind. ___ about our mission, culture, and hiring process. * 🛠️ Building foundational tools in the cryptocurrency space * 📄 Over 1M tax forms generated * 💲 $80B+ in cryptocurrency is tracked on CoinTracker (~over 5% of the entire crypto market) * 🤝 Partnered with Coinbase, H&R Block, Intuit TurboTax, MetaMask, OpenSea, Phantom, Solana, and Uniswap * 🗺️ Founders: ___ previously built TextNow (200M downloads), ___ was previously a product manager at Google & Google[x] * 💼 $100M+ venture capital raised from Accel, General Catalyst, Y Combinator, Initialized Capital, Coinbase Ventures, Kraken Ventures, Intuit Ventures, 776 Ventures, ___, ___, ___, ___, ___ * 🌴 Awesome ___ Make CoinTracker the gold standard crypto accounting and tax product in the public accounting industry * 500K Enterprise ARR through accounting distribution partnerships * 450K ARR for CoinTracker full-service offering. * 5 new cost basis engine leads * Cultivate strategic relationships with key distribution partners in the accounting sector. * Represent the company at industry conferences and deliver talks when aligned with core initiatives. * Drive product evolution by integrating deep technical knowledge and industry expertise into development decisions.l tax articles. * An active US-based CPA and/or a tax attorney * 5+ years of hands-on experience preparing financial statements and managing period-end close processes under GAAP or IFRS * Impact: Demonstrated ability to drive business impact * Mission alignment: Hungry and motivated about making progress towards our mission of Enabling everyone in the world to use crypto with peace of mind * Trust: Say what you believe. Do what you say * Communication: Able to clearly talk about the details and also zoom out to the bigger picture * Relationship building & PWin * Networking: building a strong rolodex of leads and partners * Empathy: having the ability to understand and share the feelings of customers, which is essential for building strong connections * Trust building: requires being reliable, honest, and keeping promises over time, consistently * Emotional intelligence: understands and manages the emotions of themself and customers * Obsession over each step of the deal, from the initial call to closing * Thought leadership * Skilled at content creation (e.g., blogs, X, LinkedIn, Reddit, webinars, newsletters, and podcast appearances) * Deep accounting network * Accounting knowledge * Deep technical accounting knowledge * 5+ years of expertise running financial reporting and closing processes * Crypto savvy * Active cryptocurrency user * Deep understanding of advanced crypto activity (e.g., mining, staking, lending, DeFi, NFTs) The starting salary for this position is between $130,000 - $160,000. The actual compensation offered will be based on a variety of job-related factors including relevant skills, education, and experience. This position also includes equity in CoinTracker and benefits like medical, dental, vision, 401(k), life insurance, and PTO.

Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (___) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Rethink Behavioral Health (a subsidiary of Rethink First) is in the digital wellbeing training in the workplace. Rethink Behavioral Health provides cloud-based treatment tools, training, and clinical support for individuals with developmental disabilities and their caregivers. The Customer Success Manager is responsible for customer retention and account growth with small and mid-sized behavioral health practices focused on the delivery of Applied Behavior Analysis (ABA) treatment to individuals with autism. The selected candidate will provide high-touch service to customers to ensure that Rethink products/services are meeting their needs, and to identify upsell/cross-sell opportunities. The ideal candidate will have experience as an ABA medical billing/Operations professional and be very comfortable learning new technologies to conduct online demonstrations with customers. Job Duties: * Meet and proactively drive to exceed quarterly and annual retention targets. * Identify account growth opportunities within an existing set of Billing customers, working closely with practice owners to showcase how the Rethink solution can support clinical and business needs. * Develop and maintain an exceptional knowledge of Rethink’s behavioral health solution and RCM services. * Oversee account metrics to anticipate customer issues and concerns. * Drive to close upsell/cross-sell opportunities by demonstrating understanding of current and long-term customer needs, proposing appropriate solutions to address identified customer needs, and consistently moving the customer toward commitment. * Resolve customer issues in an efficient, timely, and practical manner. * Serve as a customer advocate internally to ensure support tickets are being addressed quickly. * Collaborate with the Revenue Cycle Management team to provide customer updates and to address customer concerns. * Collaborate with the product team on identifying future product development priorities to drive account growth. * Manage customer satisfaction surveys and responses. * Complete and submit required reports such as forecasts, activity reports, and expense reports on a timely basis. * Enter and maintain data accurately into Salesforce.com including meetings, contacts, updates and forecasts. * Use Teams to conduct effective online meetings. Characteristics: * Track record of exceeding quota or showing significant annual year over year growth. * Experience in behavioral health and ABA medical billing * Excellent verbal and written communication skills. * Strong customer relationship management skills. * Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers. * Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel. * Ability to effectively prioritize, organize, and perform a variety of concurrent tasks. * Proficiency with Microsoft Excel, Word, and PowerPoint applications. * Experience utilizing electronic medical billing platforms. * Experience using Salesforce.com and Gainsight are desirable. Requirements: * Bachelor's degree in psychology, education, business or related field * Must be comfortable working with technology and fluent in Microsoft Office * Experience with autism/ABA/ABA billing * Experience working with a SaaS (software) company highly preferred Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. #remote

Role: Principal Customer Success Manager Location: Remote (MS) — must reside in Massachusetts. We're currently only set up to employ in a limited number of US states. Candidates outside of MA unfortunately can't be considered for this role. We're looking for a Principal Customer Success Manager to own and grow our most important enterprise relationships across North America. You'll be the most senior individual contributor on the US CS team, working with a focused book of our highest-ARR clients and setting the standard for how we deliver value at the enterprise level. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers plan and launch their most profitable campaigns and create personalised experiences across email, mobile, on-site, social, direct mail and more. We're trusted by some of the fastest-growing retail brands in the world, including Brooklinen, Davines, Steve Madden and Sephora. We have over 120 Ometrians across North America and Europe, and have raised $75m from investors including Infravia Capital Partners, Octopus Ventures and Summit Action. The role Reporting to the Manager of Customer Success, you'll own a focused portfolio of our most strategic North American enterprise accounts — large, complex organisations with multiple stakeholders, significant ARR and high expectations. These are clients where the relationship matters as much as the product, and where the quality of CS work directly affects retention and revenue. You'll take full ownership of the commercial relationship, lead executive engagement and ensure clients see clear, measurable value from Ometria. This is a highly cross-functional role — you'll work closely with our North American Sales team on renewals and expansion, partner with customer and technical teams across the business to deliver for your clients, and have regular visibility with our founder and CEO on the performance and health of our most important accounts. You'll also be a go-to resource for the wider CS team — sharing your approach, contributing to how we build and refine our customer success practice, and helping more junior CSMs navigate complex account situations. What you'll be doing Retain your customers, secure renewals and hit retention targets • Own the renewal cycle for your book of business end to end, identifying risks early and resolving them before they escalate, • Build and maintain a clear picture of customer sentiment across all stakeholders — from end users to C-suite — and take action when something is off, • Act as a vocal internal advocate for your customers, coordinating cross-functional teams to resolve challenges quickly, • Own end-to-end commercial negotiations for renewals and expansions across a portfolio of high-value North American accounts, working within Ometria's pricing model, • Identify and close upsell opportunities that genuinely reflect value delivered, • Develop genuine relationships with CMOs, CTOs, CEOs and marketing and technology leads across large, multi-stakeholder enterprise organisations, • Maintain multi-threaded engagement plans that anticipate where senior conversations are needed and ensure the right Ometrians are involved, • Become an expert in both the Ometria platform and the ecommerce and retail marketing landscape, • Lead Business Reviews, strategic marketing assessments and account planning sessions that connect platform outcomes to your clients' business goals, • Share your methodology and experience with team members, contributing to playbooks, account approaches and how we raise the bar on CS practice at Ometria, • Step in to support complex or escalated situations across the wider team when needed, • Provide thoughtful input to CS leadership on how we continue to improve as the team grows About you • 7+ years of Customer Success experience in an enterprise SaaS organisation, with a proven track record of owning large, complex, multi-stakeholder accounts with significant ARR — ideally with exposure to retail, ecommerce or MarTech, • Executive presence — you're comfortable and credible in conversations with CMOs, CTOs and CEOs at major enterprise organisations, and you know how to adapt your approach depending on who's in the room, • Commercial sharpness — you spot risk and opportunity in account data, and you can navigate commercial conversations with confidence. You don't wait to be asked, • Relationship depth — you build relationships that go beyond the day-to-day contact. Your clients trust you because you consistently deliver and tell them what they need to hear, not just what they want to hear, • Data fluency — you're comfortable working with and interpreting performance data, and you can turn it into a clear narrative that lands with marketing and commercial stakeholders alike, • Technical credibility — you don't need to be an engineer, but you understand enough about how Ometria works technically (APIs, data feeds, integrations) to hold your own with technical stakeholders and know when to escalate The salary range for this role is $170,000 to $200,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support