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Job Description ABOUT THE BJCC For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, the Coca Cola Amphitheater, Protective Stadium, BJCC Concert Hall, over 220,000 square feet of meeting & exhibition space, and City Walk BHAM, a 31-acre public outdoor space with a dog park, pickleball courts, skate park and much more. For more information visit www.bjcc.org. Summary/Objective The Senior Manager for the Performing Arts Venues supports the strategic and day-to-day management of the BJCC Concert Hall and Theater operations, overseeing both front-of-house and back-of-house functions. This role ensures seamless event execution, exceptional guest experiences, revenue maximization, and efficient production operations, while also ensuring the venues are properly maintained, presentation-ready, and operating at the highest standards. The role partners closely with venue leadership, production teams, and external clients to deliver high-quality performances and events while maintaining operational excellence, safety, and fiscal responsibility. Essential Duties/Responsibilities Demonstrates understanding and full performance ability in each of the following: Operations Management • Serve as manager on duty for events., • Support the Director in overseeing all venue operations, including front-of-house (guest services, ticketing, ushers) and back-of-house (production, stage, and technical operations)., • Ensure smooth, efficient execution of events from load-in through load-out., • Develop, implement, and continuously improve operational policies, procedures, and service standards., • Monitor daily operations to ensure alignment with organizational goals and service expectations., • Initiates, directs and participates in pre-event planning meetings with clients operating departments, reviews event history file information., • Expertly monitors event requirements as they relate to other scheduled events, activities, and requirements to coordinate with operating department to avoid event conflicts., • Engage with food service partners to exceed BJCC standards of service and to maximize revenue opportunities., • Coordinate with production team, stage managers, and technical teams to ensure all event requirements are executed to specification including reviewing contracts to address critical event needs., • Review event riders, operation plan, floor plans, production schedules, and staffing plans to ensure feasibility and readiness. Make change recommendations to the client as determined in the best interest of the client and facility or in accordance with BJCC policy and procedures., • Serve as a key operational contact for promoters, clients, and touring productions., • Troubleshoot and resolve real-time operational or production challenges., • Conducts post-event meetings with the client and operating departments and reviews venue surveys for improvement opportunities., • Monitor event progress in accordance with the approved event operation plan, including floor plans, to ensure compliance., • Directs last-minute adjustments in room or equipment set-ups at the request of the client or to assure compliance with safety measures; prepare accurate statement of additional charges. Guest Experience & Front-of-House Leadership • Oversee front-of-house operations to ensure welcoming, safe, and high-quality guest experience., • Establish and maintain service standards for ushers, food & beverage, ticketing staff, guest services and etc. personnel., • Respond to and resolve guest concerns with professionalism and urgency., • Analyze guest feedback and implement enhancements to improve overall satisfaction. Staff Leadership & Development • Supervise, recruit, coach, and develop front-of-house and operations staff, including stage, technical, and event coordinator team members., • Ensure appropriate staffing levels for all events and operations Financial & Administrative Oversight • Assist in budget development and management for venue operations., • Monitor labor and operational expenses to ensure alignment with financial targets., • Review payroll, staffing allocations, and event-related costs for accuracy and efficiency., • Support revenue-generating initiatives, including premium services, food service and operational efficiencies., • Produces event financial estimates, ensures fee deposit schedules are met, and prepares accurate post-event financial settlements in accordance with contractual terms, including all supporting documentation for events held in the Concert Hall and Theatre., • Ensures all invoicing information pertaining to assigned event is accurate and complete and provides such information to the billing office. Event Safety and Compliance Management • Ensure compliance with all safety regulations, fire codes, ADA requirements, and organizational policies., • In partnership with Public Safety and Leadership, assist in crowd management planning and emergency preparedness procedures., • In conjunction with Public Safety and Leadership, assists in crowd management of the event related to patron safety and emergency plans as liaison to event promoters in emergency and critical incidents., • In partnership with Public Safety and Leadership manage crowd flow using techniques that mitigate risk, control traffic flow, and safety handle emergency evacuations., • Coordinate with security and risk management teams to maintain a safe environment for guests, staff, and performers., • In coordination with the Birmingham Fire Prevention Office, ensure all event floor plans adhere to applicable fire and occupancy codes., • Ensure proper documentation and reporting of incidents. Facility & Vendor Coordination • Conduct regularly scheduled venue inspections to ensure they are properly maintained and safe for events., • Make suggestions for venues’ capital improvements as appropriate., • Collaborate with facilities, maintenance, and custodial teams to ensure venue readiness and upkeep., • In partnership with leadership, manage relationships with third-party vendors, contractors, and service providers., • Ensure all spaces meet operational, aesthetic, and safety standards prior to events., • Performs other duties assigned. Work Environment This position may have a moderate to extensive stress level associated with dealing with crowds of public visitors. The environment is mainly indoors, however position may be required to work outdoors and exposed to the elements (heat, rain, etc.). Physical Demands Position requires lifting, climbing, carrying, bending, stooping, squatting, and kneeling for extended periods of time. Extensive walking and standing. Ability to lift items weighing 30lbs with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for brief periods of time. Visual acuity, speech recognition, and speech clarity. Position Type/Expected Hours of Work This is a full-time position; hours of work must be flexible and varied to meet the demands of the events of the facility. Must be able to work extended and/or irregular hours including day, nights, weekends, and holidays, as needed. Required Education and Experience • Minimum of five (5) years related knowledge, experience, and skills in the hospitality industry, preferably as a meeting planner or event manager with at least three (3) years in a supervisory capacity preferred. Experience within a performing arts venue or public arena is strongly preferred., • Bachelor’s degree from an accredited college or university with emphasis in hospitality management, business management, public administration, or a related field., • Industry certification(s) strongly preferred: Certified Meeting Professional (CMP), Certified Special Events Professional (CSEP), Certified Government Meeting Professional (CGMP), Certification in Meeting Management (CMM), Certified in Exhibition Management (CEM), Certified Event Planning Specialist (CEPS) or equal certification., • Valid State of Alabama Driver License. Additional Eligibility Qualifications • Knowledgeable of established safety practices and applicable fire codes pertaining to public facilities., • Ability to coordinate, analyze, work independently, observe, make decisions, and meet deadlines in a detail-oriented manner., • Ability to demonstrate critical thinking, time management, and deductive reasoning skills., • Anticipates problems and implements corrective actions., • Maintains effective relationships with public, promoters, management, BJCC partners and employees in a courteous and diplomatic manner., • Ability to read, analyze, and interpret general business documents, governmental regulations, read and understand blueprints and schematic designs, floor plans, etc., • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages., • Ability to understand oral and written instructions in English., • Excellent oral communication, written communication, fluency in English, public speaking, active listening., • Strong conflict resolution skills required., • Exceptional attention to detail and observational skills., • Proficient in Microsoft Office software, to include Outlook, PowerPoint, Word, Excel, Teams, and Publisher.

Location: Birmingham, AL, US, 35217 Division: North Alabama Work Schedule: 5 days/week 6am-finished *Must be able to work weekends From $46,898 Why you will love Coca-Cola UNITED? About us: Privately owned and operated with 100+ years of historical strength and stability Dedicated to supporting inte

Location: Birmingham, AL, US, 35217 Division: North Alabama Work Schedule: Mon-Fri 6am-finished From $46,898 annually.About us: Privately owned and operated with 100+ years of historical strength and stability Dedicated to supporting internal career growth through on job training, learning and oppor

About us: Privately owned and operated with 100+ years of historical strength and stability Dedicated to supporting internal career growth through on job training, learning and opportunity for career advancement Excellent Total Value Benefits Package to include: Two weeks paid vacation within first

Location: Birmingham, AL, US, 35217 Division: North Alabama Work Schedule: 5 days/week 4am-finished.About us: Privately owned and operated with 100+ years of historical strength and stability Dedicated to supporting internal career growth through on job training, learning and opportunity for career

Administrative Assistant - Exec To CAO.Location: Birmingham, AL, US, 35217 Division: Corporate Work Schedule: Monday - Friday 8am to 5pm.Why you will love Coca-Cola UNITED?.Privately owned and operated with 100+ years of historical strength and stability.Dedicated to supporting internal career growt

Administrative Services Coordinator.Provides office services by implementing administrative systems, procedures, policies, and monitoring administrative projects.Company Overview: Legends Global is a holistic agency that specializes in delivering solutions for legendary brands.We approach each proje

As a seller you will be assigned to and responsible for a point of sale in the venue where artist merchandise is sold. After the event, the seller is responsible for closing out which includes a final count on the remaining merchandise which is returned.

Night Of Show Ancillary Seller.As a Night Of Show Ancillary Seller, you will be responsible for communicating to guests about additional amenities that the venue has to offer, such as Premier Parking, Fast Lane, Lawn Chairs Rentals, VIP Seating and VIP Club Access, etc.Greet all guests and assist in

We approach each project with our 360-degree service solution. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners.

Coca Cola is hiring for various positions including production workers, delivery drivers, and sales representatives.

Work Schedule: M-F 8AM til 6:30PM.Why you will love Coca-Cola UNITED?.Privately owned and operated with 100+ years of historical strength and stability.Dedicated to supporting internal career growth through on job training, learning and opportunity for career advancement.Excellent Total Value Benefi

Legends - - Responsibilities: Follows warehouse managers assignments for delivering food, beverage, and other products throughout the venue in a timely manner; Delivers stock to all concessions stands, portables, and commissaries; Restock stands with food and beverage products; Maintain cleanliness

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Follows warehouse manager's assignments for delivering food, beverage, and other products throughout the venue in a timely manner.De

Location: Birmingham, AL, US, 35217 Division: North Alabama Work Schedule: M-F 8AM til 6:30PM From $41,094 annually.About us: Privately owned and operated with 100+ years of historical strength and stability Dedicated to supporting internal career growth through on job training, learning and opportu

Coca-Cola Amphitheater is seeking a security team member.

Under the direction of management, ensures responsible service of alcohol throughout the entire building in accordance with state and company policies.Assist staff with any alcohol related issues.Observes and documents any alcohol related issues.Assist with alcohol cut-off and performs other duties

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Under the direction of management, ensures responsible service of alcohol throughout the entire building in accordance with state an

Under the direction of management, ensures responsible service of alcohol throughout the entire building in accordance with state and company policies.Assist staff with any alcohol related issues.Observes and documents any alcohol related issues.Assist with alcohol cut-off and performs other duties

Legends - - Responsibilities: Stock bar items daily and fill the ice bins as needed; Anticipate needs throughout the shift; Keep all areas clean and organized; Report to work prepared to start at the starting time; Perform other related duties as required.

Job Description ABOUT THE BJCC For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, the Coca Cola Amphitheater, Protective Stadium, BJCC Concert Hall, over 220,000 square feet of meeting & exhibition space, and City Walk BHAM, a 31-acre public outdoor space with a dog park, pickleball courts, skate park and much more. For more information visit www.bjcc.org. Summary/Objective The Human Resources Assistant provides high-level administrative and operational support to the Human Resources Department while helping ensure exceptional internal customer service to employees, applicants, leaders, and business partners. This role performs a broad range of confidential administrative functions supporting recruitment, onboarding, employee engagement, HR systems administration, training coordination, payroll support activities, compliance administration, and departmental operations. The ideal candidate is proactive, dependable, highly organized, detail-oriented, customer-focused, and capable of managing competing priorities within a fast-paced environment. Essential Duties/Responsibilities Demonstrates understanding and full performance ability in each of the following: • Provide administrative support to the Human Resources team and department leadership., • Serve as a professional first point of contact by greeting employees and visitors, answering department phone calls, and directing inquiries appropriately., • Assist employees with HR, payroll, benefits, and policy questions while escalating complex matters as appropriate., • Coordinate interviews, scheduling, candidate communications, phone screenings, preparing interview packets, pre-employment screenings, and onboarding activities., • Prepare onboarding documentation, orientation materials, and new hire packets., • Prepare and mail offboarding documentation including COBRA packets and other benefit related documents., • Maintain confidential personnel files and HR documentation in accordance with company policy and record retention requirements., • Assist with HRIS and payroll administration including data entry, auditing information, and report generation., • Support, coordinate, and facilitate employee engagement initiatives, recognition activities, training programs, wellness events, and department communications., • Coordinate and manage department calendars for common spaces such as conference and training rooms., • Organize and record details of meetings, agendas, presentations, and meeting notes., • Prepare professional business communications, reports, spreadsheets, presentations, and correspondence., • Support compliance activities including employment postings, separation documentation, and required notices., • Process departmental purchase requests, reconcile invoices, and proactively maintain department supplies., • Assist with special projects and continuous improvement initiatives., • Maintain confidentiality and exercise sound judgment regarding sensitive employee information., • Orders and maintains company employment compliance posters and information., • Orders and distributes employee engagement/recognition products., • Assist with HR communications, including employee newsletter, event information, job postings, and etc., • Pick-up and distributes mail for facility and maintain supplies for the department., • Manages and help coordinate competing priorities within the departments., • Perform additional duties as assigned. Competencies Accountability, Interpersonal Skills, Customer Service, Communication, Active Listening, Conflict Management, Initiative, Organizational Skills, Problem Solving, , Strategic Thought, Dependability, Training and Development Work Environment This environment is fast paced and moderately demanding. Work is typically performed indoors, in a temperature-controlled office setting. Physical Demands Duties require extended periods of sitting. Limited amount of physical effort such as walking, standing, climbing, bending, stooping, squatting, and kneeling. Ability to lift up to 30lbs with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for brief periods of time. Visual acuity, speech recognition, and speech clarity. Position Type/Expected Hours of Work This is a full-time position. Normally, Monday-Friday 8:00 a.m. to 4:30 p.m. Required Education and Experience • Minimum of two (2) years related knowledge and experience as a Human Resources Assistant or Generalist is strongly preferred., • High School Diploma or G.E.D, associates or higher preferred with a concentration in human resources, business or public administration., • Experience with ADP Workforce Now is strongly preferred., • Notary certification or ability to obtain certification within 90 days required., • Valid State of Alabama Driver License. Additional Eligibility Qualifications: • Ability to strategically and critically think, use good judgment, plan and coordinate programs., • Ability to anticipate and meet department needs., • Ability to work ethically and maintain confidentiality., • Ability to work independently with minimal supervision., • Experience supporting recruiting, onboarding, benefits administration, and HR operations., • Demonstrate the ability to provide friendly, professional and exceptional customer service experience., • Ability to prepare professional business communication documents including memos, letters and emails., • Strong attention to detail, excellent organizational skills, problem-solving, analytical and decision-making skills required., • Must possess superb verbal and written communication skills, with the ability to clearly speak and write Business English., • Ability to build effective relationships, both internally and externally, by representing BJCC in a professional manner in all endeavors., • Ability to take initiative to provide support, contribute to the success of the team, manage pertinent processes, objectives, projects and is results driven., • Keeps abreast of Human Resources best practices and changes in applicable federal, state and local laws as well as company policy and procedures., • Ability to take initiative to self-audit work in an effort to identify/correct potential issues or errors., • Organizes, plans and manages time effectively to complete assignments and meet deadlines., • Proficient in general office equipment including but not limited to computer, telephone, copier/fax machine, calculator, etc., • Strong proficiency in Microsoft Office software including Outlook, PowerPoint, Word, Excel, Teams, and Publisher., • Preferred experience with ADP Workforce Now or similar HRIS/Payroll software.

Coca Cola is hiring for various positions including production workers, delivery drivers, and sales representatives.

The RoleFollows warehouse manager’s assignments for delivering food, beverage, and other products throughout the venue in a timely manner.Delivers stock to all concessions stands, portables, and commissaries.Shows flexibility in rotating assignments.Help keep assigned areas clean and organized.Com

Why you will love Coca-Cola UNITED? About us:.

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