Patient Care Coordinator
27 days ago
Corpus Christi
Job Description Essential Functions: • Greet and direct incoming visitors and patients in a courteous, respectful and professional manner. Also, handle their inquiries, and direct them to the appropriate persons according to their needs., • Answer incoming telephone calls, take and deliver messages promptly., • Document in the computer system all necessary demographic, insurance, and financial information, • Patient advocacy through scheduling appointments and communicating to patients., • Preparation of the daily appointment schedule, including preparing charts and paperwork for the future appointments., • Coordinate and manage referrals through the entire episode of care, including insurance verification/authorization, evaluation, delivery and follow-up. Coding, billing, collections a plus., • Collection of coinsurance and co-pays., • Act as a central liaison between practitioners, patients and other members of the team regarding patient care., • Ensure complete and accurate documentation of patient care medical records., • Resolution of patient complaints or issues, and answer patient’s questions regarding policies and procedures., • Ability to work independently in a small medical office environment., • General understanding of a small medical office environment, revenue cycle and the entire episode of care., • Combine, copy, sort, scan, file documents and other clerical duties., • Maintain neat and clean reception area at all times., • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations., • Updates job knowledge by participating in educational opportunities; reading professional publications., • Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements. Work Independently, Microsoft Suite (Excel, Word, Outlook), 1 year experience, Interpersonal Skills, Positive Attitude, Organized, Professionalism, Customer Focus, Confidentiality, Bedside Manner, Teamwork Player, Bilingual a Plus, High School Diploma or GED