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Description Position Overview: The Life Coach at Lee Goodwin Residence provides comprehensive case management, outreach, and counseling to the residents at our supportive housing facility for young adults aging out of foster care between the ages of 18-28 year olds. The Life Skills Coach will provide referrals to: education and career programs such as: HSE, Vocational Training, Employment, and Internships. As well as: Substance Abuse Treatment, and Mental Health Services. Salary: $48,000 to $52,000 (base salary commensurate with education, training and related work experience) Responsibilities: • Conduct a comprehensive intake assessment for all new residents and review the agency’s policies and procedures with them. Develop treatment plan for all residents. Monitor clients’ emotional, social and physical well-being, as well as their progress • Maintain concise and accurate resident files in Salesforce database • Monitor residents’ medication • Provide residents with necessary referrals, including emergencies such as hospitalization, detox, etc. Inform residents about on- site, agency and community resources that are available to them. • Participate in case conferences, staff meetings and training sessions and represent the agency at assigned meetings and conferences. • Input data in Salesforce data base daily for all of the residents. • Attend professional development trainings, supervision meetings, case conferences, and staff meetings. • Provide monthly statistical reports on time and accurately. • Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance. • Assist residents in the planning, prioritizing and long-term goals and short-term goals. • Maintain and oversee documentation of case files for compliance with regulatory agency. Qualifications: •Master's Degree preferred, Bachelor’s Degree in Social Work, Psychology, Sociology, or Human Services or related field with two to five years experience. •Previous experience in the following areas: mental illness, substance abuse, housing, health, entitlements, workforce, and formerly incarcerated. •Qualified candidate must have a strong understanding of the developmental needs of young adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based perspective. •Applicant must have excellent written and verbal communication skills, as well as strong computer skills. •Bi-lingual (Spanish) a plus Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
NO EXPERIENCE NECESSARY! Are you tired of being overworked and underpaid? Do you want to become your own boss, and make great money on your own time? Would you like to finally finish some of those projects you have been setting aside and postponing? Would like more time at home with your family, without the pay cut? Well, if you answered yes to any of these questions then, this may be just the job for you! Not only can you work from home, or on the go, with very flexible scheduling options but, you will also get a chance to create generational wealth for you and your family for many years to come! Both Full-time or Part-time positions available! No prior experience in the financial services industry is required. Although you must obtain a state license within the state you wish to do business. Not to worry though! My company is willing to pay for any and all state, and federal, certifications necessary! We have a fantastic paid training program. frequent bonus and incentive opportunities, 11 different income streams, stock options, company trips every few months, and so much more! •Paid training program •State and Federal Licenses •Part-time or Full-time positions •Commission based pay •Stock opportunities • 11 different income streams •Bonus pay and incentive opportunities offered regularly. •Company trips (you +1) with all expenses paid, and more… The desired candidate would possess qualities such as; •Good Communication Skills •Self-Discipine •Good leadership, and decision making abilities. •Ability to develop, manage, and inspire growth, in a team setting. -Goal-oriented •Good listening skills •Time-Management skills •Follow instructions correctly •Trustworthiness Requirements: • Age 18+ only (FEDERAL REQUIREMENT). •Must be able to pass a basic background check. (No Felonies) •Have access to a computer or smartphone. Absolutely no cold calling! Please contact me anytime, and attach your resume if interested!!
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Zebra Strategies is a qualitative & quantitative research firm that specializes in content related to vulnerable, under-served, and cross-cultural populations. The firm is passionate about understanding the importance of nuance in culture, ethnicity and socioeconomics. Be Curious, Not Judgmental. Zebra Strategies is seeking Full-time and Part-time Market Research Recruiters and Interviewers to conduct the screening, recruitment, and scheduling of quality participants to participate in market research projects such as focus groups, individual interviews, mock juries, and diaries. You may also work in the field completing Intercept studies. The primary responsibility of the Recruiter/Interviewer is to find qualified participants for research studies. Using the questionnaire instructions, your skills, and sound judgment, you will determine which possible participants best fit the project during the screening process. To be successful in this role, you should be well-organized, have excellent written and verbal communication skills, and have strong attention to detail. Zebra Strategies offers a comprehensive benefits package with eligibility for medical coverage and paid holidays upon the date of hire. There are also retirement plan offerings after one year of service. A more detailed description of employee benefits will be available during the interview process. Essential Job Functions · Specialize in recruiting for all groups with a specific focus based on client requests · Attracting and sourcing candidates, pre-screening, and presenting qualified candidates to the project manager · Internally and externally soliciting recruitment referrals · Serving as the main point of contact throughout the research process · Participate in research onboarding to ensure the recruit is prepared to participate in the focus group · Maintain contact records, such as calls, texts, emails. · Update spreadsheets, call lists and daily tracker · Send confirmation letters, make confirmation calls, confirm participant tech checks. . Conduct intercept studies · Perform other duties as assigned Qualifications · Excellent verbal (heavy phone contact) and written communication skills. Bilingual English/Spanish is a plus. · High computer literacy and program savvy with excellent MS Office knowledge, G-Suite for business including Excel and PowerPoint · Dependable remote computer equipment and internet service skills for frequent on-camera meetings, including Google Meet, Microsoft Teams, Zoom, etc. · Outstanding organizational and time management skills · Attention to detail · Ability to be agile and adapt to changing priorities · Strong customer and client service skills and follow-up · General knowledge of qualitative marketing is a plus · Prior experience working as a Recruiter in the Market Research industry is a plus Job Types: Full-time, Part-time Pay: $20.00 - $21.00 per hour Benefits: 401(k) 401(k) matching Dental Insurance Health Insurance Paid time off Vision insurance Schedule: 4-hour shift 8-hour shift At least one day in the weekend People with a criminal record are encouraged to apply Work Location: Hybrid remote in New York, NY 10027 3 days in office
Full job description Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Full Job Description Bushwick Center is actively seeking a Recreation Aide to work Part-Time for our Adult Day Care located in Ridgewood, NY. The ideal candidate will have previous experience working with the elderly. Must Be Bilingual English & Spanish DUTIES: Assist department staff with the implementation of activities and programs for Residents; focusing on individual interests Work directly with Residents on units Assist [Recreation Director] and set up, [implement, and clean up] programs as needed Organize and obtain supplies and equipment as requested Assist recreation specialists & set up program areas as needed Keep daily attendance and document residents’ participation in activities Assist residents to program location and return residents to appropriate units Collaborate with Recreation Director to create/modify the recreation calendar and coordinate with outside parties to implement recreational activities. Distribute calendars. Be familiar with established emergency procedures Other duties as assigned REQUIREMENTS: Positive attitude and energy is a must!! Experience with activities in healthcare settings or college work in recreation therapy Knowledge of APIE… [preferred] Previous experience with Geriatric population preferred Proficient computer skills necessary Knowledge of APIE (assessment / planning / implementation / evaluating) programs Ability to work effectively as a team member Strong organizational & planning skills; ability to multi-task
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Position: Brand Ambassador (12pm-8pm/flexible shifts) Location: Brooklyn, NY Reports to: Canvass & Events Manager Hours: Part-time, 28 hours; Fulltime, 35 hours per week (some evenings/weekends) ** About Brooklyn SolarWorks** Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. We are committed to building a diverse, sustainably minded, and ever-growing team to best serve our customers and clean energy overall. Our company motto is "Make Sun Fun". Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. Company Values: Inquisitive, Committed, Adaptable, and Passionate. ** 2023 Employee Satisfaction Survey** - 96% of respondents reported having autonomy and independence in the day to day of my job. - 100% of respondents reported the company considers my concerns, thoughts and beliefs when decision making. - 100% of respondents reported their supervisor treats everyone respectfully and fairly. - 96% of respondents reported the company is committed to improving the diversity of employees. - 93% of respondents reported they are satisfied with the employee benefits and perks provided to me. About the job Brooklyn SolarWorks is actively seeking motivated and passionate individual to join the Brand Ambassador team at our Brooklyn office. As a Brand Ambassador, you will be navigating the NYC streets, engaging in door knocking and sales pitches, identifying prospective clients who are interested in going solar, while also attending events within NYC to project the BSW mission out. Responsibilities: - Generate leads and appointments while engaging in door-to-door canvassing, with an expectation of 50 new potential customers per month. - Understand and educate homeowners about all the benefits of going solar. - Become familiar with BSW’s brand and mission, and be able to relay them to customers. - Provide outreach at in-person events by working a tent and table and flagging down potential customers and generating brand awareness. - Accurately keep records of customer interactions in BSW databases. - Attend weekly team meetings and trainings in-person in Gowanus, Brooklyn. - Keep up to date on developments in the NYC and NY State solar market, and update sales pitch accordingly. ** Required Skill Set** - High School Diploma required. - Strong customer service skills. - Good computer/technology skills. (Google Docs and email) - Strong interpersonal skills, build relationships and network. - A positive attitude and ability to keep moving forward. - Required to walk, climb stairs, and stand for long periods of time in all weather permitting conditions. ** Preferred Skill Set** - Six months canvassing experience preferred. - Experience with lead tracking software. (Spotio or similar) ** Benefits/Compensation:** *We offer competitive compensation that is commensurate with years of relevant industry experience, skills and qualifications, certifications, and licenses. Part Time: $20+ commission; Fulltime: $21-23/hr + commission - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off +sick days - 12 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Check out our website! Brooklyn SolarWorks equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Not Applicable 90%
Position: Outside Sales Manager Location: Brooklyn, NY Reports to: VP of Sales & Marketing Hours: Full-time, 40 hours per week (some evenings/weekends) Exempt About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. We are committed to building a diverse, sustainably minded, and ever-growing team to best serve our customers and clean energy overall. Our company motto is "Make Sun Fun". Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. 2023 Employee Satisfaction Survey - 96% of respondents reported having autonomy and independence in the day to day of my job. - 100% of respondents reported the company considers my concerns, thoughts and beliefs when decision making. - 100% of respondents reported their supervisor treats everyone respectfully and fairly. - 96% of respondents reported the company is committed to improving the diversity of employees. - 93% of respondents reported they are satisfied with the employee benefits and perks provided to me. About the Position Brooklyn SolarWorks is seeking an Outside Sales Manager to bring our dynamic Sales team to the next level. As the Outside Sales Manager, you will not only carry out the duties of a solar consultant but will also lead a team of consultants and oversee the support and services provided to clients. Your duties will include developing strategic plans, team coaching, setting expectations and ensuring all consultants are meeting (and exceeding) monthly sales targets. Responsibilities: - Signing up new clients for solar installation - Preparing and reviewing designs for the customer’s solar installation. - Providing customers with quotes and explaining the applicable incentives available - Guiding customers through loan applications - Generating leads Managerial Responsibilities: - Drive Sales Team to exceed their quota monthly - Reach and exceed team monthly/quarterly/annual goals - Aid in the recruitment, hiring, and training of staff. - Analyze data and market trends to identify areas/opportunities for improvement and create value propositions. - Work with cross functional teams (Marketing, Inside Sales, and Design) to drive successful day to day operations. - Supervise direct reports; serve as a leader and mentor, in their professional development and goals. - Coordinate with VP of Sales & Marketing on team growth and strategy development. - Carry out additional duties as assigned by the VP of Sales & Marketing. Required Skill Set - At least (3) three years of prior sales consultant/direct sales experience. - Valid CLEAN Driver’s license is required. - Managerial experience is required. - Bi-lingual (spanish) is preferred. - In-depth knowledge of solar equipment and installations. - Excellent interpersonal skills and friendly disposition. - Ability to relate technical information in easy-to-understand terms. - Ability to travel and work irregular hours. - Strong Relation-building skills. - Strong Problem-Solving and Decision-Making skills. - Strong Attention to Detail. - Strong technical & computer skills. - A passion for Brooklyn SolarWork’s mission and clean energy overall. Benefits/Compensation: - $75,000-$80,000 base + commissions & bonuses; 140k expected OTE - (Free options are available) Medical, Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off + Sick Days - 11 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Candidates may apply through our website. Brooklyn SolarWorks equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted(max 3)- Hire is made. Remote Status Travel % Hybrid model possible post probation 50%
Full job description Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team! We provide our employees with the following tools and resources to be successful: Training Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus muchmore!) 401(k) with match Competitive wages Company laptop Paid time off 10 paid holidays Compensation Range: $20 - $45 per hour, based on experience We are currently looking for a full time Shop Mechanic for our Long Island City/Queens, NY Branch. The primary responsibilities of the position consist of, but are not limited to: Performing preventative maintenance on customer forklifts and other material handling equipment Diagnose and repair all forms of customer equipment Completing each repair job in a timely, efficient and professional manner Providing exceptional customer service Work and manage workloads independently Proper completion and submission of all required paperwork Performs other duties as assigned Consistent, regular, and reliable attendance including being ready for work at the designated start time Qualifications: Valid NYS driver's license Two years of previous forklift repair expereince is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM Strong working knowledge of electric and liquid propane units Excellent mechanical aptitude Possess own tools Computer programs - HYPASS, Hyster TKC training software and Yale/Hyster contact management system Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands/Work Environment: Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl. Vision: No special vision requirements. Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration About Alta: Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships. If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset. At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way. So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime. What We Look For: At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.
Full job description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. Seeking Administrative Assistant for one of our Queens, NY locations. Benefits/PTO/ Vacation Position Summary To provide administrative and clerical support to staff in Facilities Operations and Development. Essential Functions Provide general administrative and clerical support to the staff in Facilities Operations and Development. Review maintenance, repair and supply invoices at properties designated by the Divisional Director of Facilities Operations and Development, and determine what percentage of each invoice is a building expense and what percentage is a program expense based on criteria provided by staff. Review New York City records for unpaid bills and violations at properties designated by the Divisional Director of Facilities Operations and Development. Keep a log of all utility bills and New York City charges at properties designated by the Divisional Director of Facilities Operations and Development, and on a monthly basis, transmit this information to designated members of the staff. Keep a log of New York City and New York State registrations that are due annually, and inform staff two months before the next annual registration is due. Establish and maintain computer files of information related to the above functions. Perform other administrative and clerical tasks and duties that are assigned by a member of the staff in Facilities Operations and Development. Be able to sit and stand as needed, with or without reasonable accommodation. May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation. Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation. During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. Perform other related duties as required. Experience/Education/Skills/Abilities A Bachelor’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the US Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and one year of relevant experience. Or, an Associate degree or 60 semester credits from an accredited college and three (3) years of progressively responsible relevant experience. Prior office/administration experience and strong organizational skills are required. Excellent oral and written communication skills are required. Strong interpersonal skills are required. Ability to work well under pressure while juggling multiple tasks simultaneously. Ability to prioritize with minimal supervision and work independently, as well as function as a member of a team Proficiency in technology, including web based applications and MS Office applications, such as Excel and Word.
JOB DESCRIPTION: Direct Support Professionals work with individuals and/or small groups of Developmentally Disabled (DD) and/ or Intellectual Disabilities (DI) individuals. Provide instruction, supervision and direct assistance in facilitating services as outlined in individual’s Habilitative/ Staff Action Plan. Provide training and supervision in various activity of daily living, including: self-help, communications, interpersonal relations, leisure activities, etc. Transport program participants to and from their house and activities. Ensure that the vehicle is maintained clean and in proper working condition. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist in the development of the individual’s Habilitative/ Staff Action Plan, Safeguards and in meeting that the objectives are in their plan of services. Assistance may be required in the following areas: cleaning, preparing snacks, social skills, budgeting, reading, math, computer skills, self-advocacy skills, volunteering, recreational and physical fitness activities. Staff may need to provide hands on demonstration, modeling, prompting, and instruction in the use of these (and other) skills. Completes all required Services billing documentation in an accurate and timely manner. Submit daily service notes accurately and contemporaneously. Report and document all incidents. Ensures that individuals’ goals are person centered and promote independence, inclusion and/or integration into the community. Transport program participants to and from their houses and activities. Ensure that everyone in the vehicle is wearing their seatbelt. Ensure that the vehicle is maintained clean and in proper working condition. Maintain all transportation records required by the program. Maintain all transportation records required by the program. Inspect the vehicle on a daily basis to ensure that safe to transport staff and program participants. Serve as a liaison between the parents and the program. Other duties may be assigned with or without prior notice.
Overview: We are seeking a dedicated and detail-oriented Pharmacy Assistant to join our team. As a Pharmacy Assistant, you will play a crucial role in providing excellent patient service and supporting the pharmacy team in delivering high-quality care. This position is ideal for individuals with willingness to learn and grow is just as valuable as any prior experience you may have. Duties: - Assist pharmacists in preparing and dispensing medications accurately and efficiently - Maintain inventory of medications and supplies, ensuring proper storage and organization - Process prescription orders, including data entry and insurance verification - Provide exceptional customer service to patients, addressing inquiries and resolving issues - Assist with medication compounding, including aseptic technique for sterile preparations - Assist with medication administration as directed by pharmacists - Collaborate with healthcare professionals to ensure accurate medication orders and patient care - Maintain cleanliness and orderliness of the pharmacy area Skills: - Moderate computer skills, to perform various tasks such as using basic software programs, browsing the internet, sending emails, and data entry. - Familiarity with medical terminology, drug names, and dosage forms - Excellent attention to detail and accuracy in performing tasks - Ability to work effectively in a fast-paced environment while prioritizing tasks - Exceptional communication skills to interact with patients, healthcare professionals, and colleagues - -Achieving fluency in Chinese, whether it be in Mandarin, Cantonese, Fuzhounese, or Taishanese Whilst experience is undoubtedly an advantage, it is not an essential requirement, as we will provide comprehensive on-site training. We welcome all individuals with a keen interest and a committed mindset to collaborate with us on our mission. Therefore, we encourage you to apply with confidence, as we appreciate your unique perspective and are eager to see what you can offer. Benefits: Employee discount Opportunities for advancement Paid time off Paid training Store discount Education: High school or equivalent (Required) Language: Chinese (Required) Mandarin (Preferred) Cantonese (Preferred)
Under the supervision of the Behavioral Health Supervisor, the Medicaid Assisted Treatment Program Counselor engages the patient in the initial and ongoing treatment processes of the clinic. Conducts a preliminary assessment of eligibility, prepare intake forms, see that the patient is afforded needed services from other disciplines within the agency, and make referrals to outside resources when necessary. Hours: 7AM - 2PM, Mon-Fri Clinic Locations: Brooklyn and Manhattan Salary Range: $50,000 - $60,000 Responsibilities: - On an ongoing basis, the Counselor holds regularly scheduled sessions with all his/her patients concerning their problems and psycho-social needs. - Serves as a Case Manager for each patient to ensure that services are coordinated to meet each assessed need. - Conducts therapy groups. - Assists patients in the identification of problems. - Works with patients in the definition of problems. - Ensures all necessary forms are completed. - Maintains accurate and confidential patient records. - Attends training seminars where instruction on treatment techniques and theories underlying these approaches are provided, and obtain the CASAC credential. - Identifies and records significant data in the case folder regularly. Develops treatment plans for presentation to the IDT. - Holds individual conferences with other disciplines when necessary to facilitate effective treatment throughout the agency. - Meets weekly for clinical supervision with the Behavioral Health Supervisor, concerning work performed, problems encountered in the treatment process, and for case conferences. - Refers to other clinic disciplines when appropriate. - Meets periodically with other staff to obtain feedback necessary for case management and treatment planning. - Performs all forensic collection for patients on their caseload and monitors for treatment related issues in order to update the treatment plan. - Provides vocational/educational assessment, counseling and follow-up for patients not assigned to the Vocational Specialist, as well as voc/ed support and follow-up of all patients as required. - Completes the Vocational Profile Form (HS 305) for each caseload patient. - Provides as an integral service, counseling toward vocational/educational readiness, motivation for vocational rehabilitation, provides initial evaluation for in-house voc/ed services, and provides exploration of voc/ed goals. - Provides patient referrals to the Vocational Specialist and Educational Specialist for in-depth evaluation, counseling and referral for voc/ed programs. - Provides case management, referral follow-up and supportive counseling to patients referred to in-house voc/ed programs and external job/school training. - Meets periodically with the Vocational Specialist and Education Specialist for case consultation and feedback. - Presents vocational treatment objectives at each IDT. - Counselors are expected to work on a rotation basis on Saturdays and select holidays. Assigned shifts may change at the discretion of the Clinical Director according to the needs of the Program. - Performs other duties as assigned by the manager. Qualifications: - CASAC (Credentialed Alcoholism and Substance Abuse Counselor) Certificate required - High School Diploma or GED required. - Possess a demonstrated ability in delivering patient treatment including: communication skills, successful engagement in specialized Human Services training, understanding of human interaction and personality development, and the ability to write and record case documentation. - Understanding of group dynamics is essential. - Must be computer-literate with knowledge of Microsoft Office applications. - Competent in computerized programs that support treatment plans and case notes. - Excellent verbal and written communication skills. - Ability to participate in various committees and work well with others in team settings. - Bilingual in Spanish a plus. **If interested, please apply here:**
Embroidery machine operator (Brooklyn) Embroidery Full job description We are searching for an experienced Machine Embroidery Operator. The Machine Embroidery Operator’s responsibilities include setting up embroidery machines, selecting pertinent tools and materials, troubleshooting equipment, and ensuring that all projects are completed to work order specifications. • Run embroidery machine, including operation, maintenance, and computer interface programming/preparation • Develop stitch files from design concept to production; ensure machine is following the correct needle path • Develop strong working knowledge of embroidery on different fabric • Ensure final graphics and layouts are visually appealing and on-brand • Ensure all design requests are well-developed and completed by the deadline • Independently sets up machine for specific job. Qualifications: • Experience as an embroidery machine operator Tajima & Barudan machine experience highly preferred • Experience creating graphics to be sent to an embroidery machine • Excellent hand/eye coordination and attention to detail • Ability to read and interpret job orders and instructional manuals • Applicants must be 18 years of age and able to work legally in the USA
Job Overview: Position: Dental Receptionist Location: Queens, NY Pay Rate: $18-$20 Full-Time Job Summary: The Dental Receptionist is a creative and forward thinker responsible for ensuring appointments are appropriately scheduled, following up on missed and unscheduled treatment plans or recall appointments, creating and maintaining patient records, greeting and checking in patients, and keeping the waiting area presentable. Duties/Responsibilities Greeting and welcoming patients to the practice. Scheduling, rescheduling, or canceling appointments as needed. Contacting patients to follow up on unscheduled treatment and recalls. Constantly looking ahead to ensure the patient schedule remains full. Assisting patients to fill out information forms. Preparing patients’ charts and daily schedules for the dental staff. Updating patient records and documenting recent treatments and procedures. Scheduling follow-up appointments and providing telephonic reminders. Communicating with medical insurance providers to determine if patients are required to make co-payments. Verifying methods of payment and collecting payments as needed. Performing general office duties, such as answering telephones, photocopying, filing and faxing. Required Skills/Abilities: Excellent verbal and written communication skills. Exceptional interpersonal and customer service skills. Good telephone etiquette. Exceptional organizational skills. Education and Experience: High school diploma or equivalent. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. * Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No more than 30 per week Benefits: Opportunities for advancement Paid jury duty Referral program Healthcare setting: Dental office Schedule: 8 hour shift Day shift People with a criminal record are encouraged to apply Experience: Dental receptionist: 2 years (Preferred) Dental office: 1 year (Required)
DAY HABILITATION Job description Driver/Training Specialists **DRIVER LICENSE REQUIRED *** Our Day Habilitation Program aims to provide an enriching vocational and daily living experience for participants. The training specialist works with participants in developing social skills, community inclusion and integration, money management skills, and computer skills. The Driver/Training Specialist provides protective oversight, transports and accompanies participants on field trips to recreational, educational, and community outings. Additionally, the Driver/Training Specialist is responsible for doing the drop-offs to and from Cardio Club and drop offs and pick-ups of participants to and from their residences. Training Specialists Our Day Habilitation Program aims to provide an enriching vocational and daily living experience for participants. The training specialist works with participants in developing social skills, community inclusion and integration, money management skills, and computer skill YOU WILL BE REQUIRE TO COME WITH YOUR RESUME, DIPLOMA/DEGREE. The Driver/Training Specialist provides protective oversight, transports and accompanies participants on field trips to recreational, educational, and community outings. Hours per week: 32-40 Pay Frequency: Bi weekly or Twice monthly This Job Is: A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more A good job for someone just entering the workforce or returning to the workforce with limited experience and education A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Job Type: Full-time Salary: $19.00 per hour Expected hours: 32 – 40 per week Benefits: Dental insurance Health insurance Life insurance Paid sick time Paid time off Paid training Vision insurance Monday to Friday Weekends as needed Experience level: 1 year Shift: 8 hour shift (Day shift) Work Location: In person
Full job description Benefits: Paid time off Training & development We are looking for an enthusiastic and driven Sales Assistant to join our team. The successful candidate will have experience and knowledge in the full sales cycle and be responsible for assisting customers throughout the buying process and providing excellent customer service, from greeting customers in the showroom, helping them find products, generating new leads, proactively following up, and actively networking to maintain relationships to shipping and aftercare. The ideal candidate will have enthusiasm for connecting with people, a strong understanding of sales techniques and strategies, excellent verbal and written communication skills, be highly organized, and have proven ability to work independently as well as part of a team. Responsibilities: Greet customers in a friendly and professional manner in person, via email, or over the phone, take their details and open conversation to their needs Provide excellent customer service to ensure customer satisfaction through verbal and written ways of being. Have knowledge of our products and assist customers in finding the right product for their needs, in person, via phone, or by email. Manage and get answers for all customer questions and provide product and shipping information, in person, via phone, or by email. Ability to track and follow through customer inquiries from lead to various follow-ups, to sale completion. Ability to use and keep client CRM accurate and up to date. Create invoices and proposals, process payments and maintain accurate records of transactions and documents. Proactive reach out via phone and email to clients to generate new sales leads, follow-ups, engagement, or upselling. Maintain a neat and organized work area. Liaise between the managing director, logistics, and marketing team on transport, special projects, and events. Proactive outlook to achieve monthly and yearly sales goals. Assist with showroom sales events. Job Requirements & Skills: Minimum 3 years experience in sales in a retail luxury sales environment in design or fashion industry including lead generation, customer relations and sales follow-through, shipping, and data management. Understanding of home furnishing inventory and customizations essential Knowledge in sales of luxury goods. Proven experience preparing detailed quotes. Ability to think creatively to provide answers and exceed customer needs Italian, or French speaking helpful and not essential College degree preferred, preferably in a creative field, business, marketing, or communications Excellent written and verbal communication skills in sales to transmit professionalism and confidence to keep clients engaged. Computer skills & Proficiency in technology with a working knowledge of Mac Suite, google sheets (or equivalent), and Chrome. Ability to learn and adapt quickly to new technologies and programs. Experience ringing up customer purchases on the POS register a must. Ability to excel and manage a high-stress, time-sensitive industry with demanding clientele Confident and persevering to proactively engage with clients and to pursue answers. Customer Focused, Excellence in Teamwork, Demonstrates Respect, Utilizes Critical Thinking, On-going Passion for Learning, Adaptability Polished professional in appearance and demeanor ABOUT THE COMPANY Cosulich Interiors & Antiques is a small family-run business in retail one-of-a-kind vintage and contemporary Italian home furnishings (Lighting, Furniture, Decor, and Art) based in New York, NY. We are fast-paced on demand, customer-centric and collaborative. Our goal is to offer interior designers and architectural professionals with unique artistic pieces as well as a customizable line, by collaborating with various artisans in Italy and focusing on the highest level of craftsmanship and tradition with a very personalized stellar customer service. Our work environment is an open space office showroom open to the public: International workforce On-the-job training Growth opportunities
Fizzy lemon marketing solution it's the "daughter" of E.A.Production. We are creating content and managing social media for clients as restaurants, products, stores, real-estate etc... We are looking to growth and myself, the owner have no time to contact clients. This job required from you to find your on your own the clients. This job is very flexible, required from you: - Once a week outdoor job, to search for clients by walking in different areas and checking stores. - Once a week office time job by coming to the office. - End of each week - Zoom call. - The rest of the time you can work from home. - This could be half time job or full time job. - 1st month based on commissions only ! 2nd month and forward - weekly salary depends on the contract (half\full). Sales Representative Responsibilities: Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports. Giving sales presentations to a range of prospective clients. Coordinating sales efforts with marketing programs. Understanding and promoting company programs. Obtaining deposits and balance of payment from clients. Preparing and submitting sales contracts for orders. Visiting clients and potential clients to evaluate needs or promote products and services. Maintaining client records. Answering client questions about credit terms, products, prices, and availability. Sales Representative Requirements: Bachelor’s degree in business, marketing, economics, or related field. Experience in sales. Understanding of the sales process and dynamics. A commitment to excellent customer service. Excellent written and verbal communication skills. Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers. Experience using computers for a variety of tasks. Competency in Microsoft applications including word, excel, and outlook. Able to work comfortably in a fast paced environment. Work from home & from our space\office. The job is in person, From Brooklyn Crown Heights Shifts options: 20 hours a week: 4 hours 5 days a week. 10am - 2pm \ 11am - 3pm 8 hours 9am-5pm 2 time a week & 10am-2pm once a week. 40 hours a week: 8 hours 9am-5pm 5 days a week. Job Type: Contract Salary: $180.00 - $450.00 per day Benefits: Flexible schedule Compensation package: Bonus opportunities Commission pay Schedule: 4 hour shift 8 hour shift Day shift Evening shift Morning shift No nights Experience: Social media management: 1 year (Preferred) Marketing: 1 year (Required) Negotiation: 1 year (Required) Work Location: Hybrid remote in Brooklyn, NY 11213
Full Job Description SWE ARE HIRING DAY HABILITATION Driver/Training Specialists DRIVER LICENSE REQUIRED. * Our Day Habilitation Program aims to provide an enriching vocational and daily living experience for participants. The training specialist works with participants in developing social skills, community inclusion and integration, money management skills, and computer skills. The Driver/Training Specialist provides protective oversight, transports and accompanies participants on field trips to recreational, educational, and community outings. Additionally, the Driver/Training Specialist is responsible for doing the drop-offs to and from Cardio Club and drop offs and pick-ups of participants to and from their residences. Training Specialists Our Day Habilitation Program aims to provide an enriching vocational and daily living experience for participants. The training specialist works with participants in developing social skills, community inclusion and integration, money management skills, and computer skills. The Driver/Training Specialist provides protective oversight, transports and accompanies participants on field trips to recreational, educational, and community outings. YOU WILL BE REQUIRE TO COME WITH YOUR RESUME, DIPLOMA/DEGREE AND TRAINING CERTIFICATES' ' Benefit Conditions: Waiting period may apply Hours per week: 32-40 Work Location: One location Multiple locations Pay Frequency: Bi weekly or Twice monthly This Job Is: A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more A good job for someone just entering the workforce or returning to the workforce with limited experience and education A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Job Type: Full-time Pay: $19.00 per hour Expected hours: 32 – 40 per week Benefits: Dental insurance Health insurance Life insurance Paid sick time Paid time off Paid training Vision insurance Day range: Holidays Monday to Friday Weekends as needed Experience level: 1 year Shift: 8 hour shift Day shift Work Location: In person
We are looking for experienced dental receptionist- part-time or full-time with open availability. Do you have excellent communication skill? Would you like to be empowered to make good decisions to benefit the practice? Are you looking for a position in a drama free environment? If you answered yes to these questions, we would like to meet you! We are a high quality, growing dental practice looking for the perfect person to complete our team. We have amazing patients, a beautiful facility, a great team with an appreciative doctors. Our ideal candidate will be computer proficient, have outstanding verbal skills, be a team player and very reliable. The candidates should responsible and energetic, that want to join our team for the long term. The only requirements are a willingness to learn, a great attitude, integrity, being accountable, realizing that team work makes the dream work, and always bringing the WOW factor each day! Competitive salary, 401K with a match, employee discount program, etc. We want you to be happy at work, because we want to be happy at work. Benefits: 401(k) 401(k) matching Medical specialties: Pediatrics Work Location: In person
We are looking for an attention oriented individual with experience as an accounting clerk or assistant bookkeeper . This individual will be responsible for processing accounts payable, some general ledger entry, filing to support accounting department, maintaining accounting databases through data entry, and other tasks in support of our accounting manager. Job Description: • The Accounting Clerk performs a variety of general accounting support tasks in an accounting department including • Verifying the accuracy of invoices and other accounting documents or records. • Update and maintain accounting journals, ledgers and other records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, accounts payable). Enters data into computer system using defined computer programs (SAP) • Compile data and prepare a variety of reports. • Reconciles records with internal company employees and management, or external vendors or customers. • Recommends actions to resolve discrepancies. Benefits for eligible employees include: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans.Paid Time Off and Holidays with Generous Company Discounts annual given a car ( This is to help to Motivate staff towards commencement ) Employment Type Full-Time/Part time
SUMMARY:Program Supervisor for an OASAS licensed 822 clinic. Responsible for some managerial and all clinical operations of the clinic.Knowledge and experience with OASAS 822 Regulations out-patient operations.Assist with ensuring that all programmatic goals are being achieved including but not limited to revenue generation and all fiscal goals, units of service, census size, staff productivity, etc.Work with Billing Team to ensure that all revenue generating goals are being achieved including correct and timely documentation by staff and oversight of clinic specific client entitlements.Maintain and develop the clinic services, within OASAS guidelines, to not only meet the current client needs but to also assist with the growth of the program and the increase of the census.Coordinate with other programs within the agency as well as outside service providers to create referral services into the clinic as well as to foster good relations.Review and audit of clinical records to include chart completeness and quality of service delivery.Ensure that all documentation meets OASAS and OMIG requirements.Review, approve and sign all recovery treatment plans in a timely manner.Complete all service tracking forms to monitor staff productivity and ensure that levels of service are met.Provide administrative oversight to the program including management of staff time and attendance in Paycom, petty cash accounts and metro card accounts.Supervise clinical staff including individual and group supervision of substance abuse counselors, peers and task supervision of interns.Assign cases; ensure proper workflow, and monitor caseload size. Ensure all client enrollment is kept up to date in the agency EHR.Carry a small caseload, if necessary, and provide client services when necessary to ensure services are not interrupted.Assist with the reporting and action of any Human Resource issues as needed; including onboarding of new staff, engaging in HR guidance process, staff evaluations, as well as ongoing staff development training.Qualifications:Bachelor’s Degree with CASAC-Advanced required. Appropriate Master’s level degree with a CASAC-t accepted as well.Experience working in an OASAS 822 program is needed.A minimum of 2 years of supervisory experience is preferred.Must have exceptional communication skills both orally and in writing, as well as excellent computer skills.Must be able to navigate and work within an Electronic Health Records system (EHR).Flexible work schedule available including a hybrid schedule which includes at least 1 day to work from home.
As a Customer Service Representative, you will be the first point of contact for customers, providing them with assistance and resolving their inquiries or issues. You will interact with customers through various communication channels, such as phone calls, emails, live chats, or in-person interactions. Your role is to ensure a high level of customer satisfaction by addressing their needs effectively and efficiently. Responsibilities: · Provides prompt, accurate, thorough, and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. · Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. · Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. · Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. · Responds to research and/or assists with priority inquiries and special projects as required by management. · Provides feedback to management regarding customer problems, questions, and needs. · Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. · Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. · Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. · Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of co-workers. Other duties will be assigned. Benefits: • Medical, Dental & Vision Insurance, Life and Long-Term Disability Insurance. • Tuition Assistance • Comprehensive In-House Training Program • Employee Assistance Program • Paid Time Off • Sign-On Bonus Experience: · Work Experience: 1 year of claims processing or customer service experience OR bachelor’s degree in lieu of work experience. Preferred Work Experience: 3 years-of customer service or call center experience. Skills: · Basic computer operating skills. Standard office equipment. Knowledge of word processing, spreadsheet, and database software. Education: · High School Diploma or Equivalent or associate degree