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Cuerno is part of Grupo Costeño, a renowned Mexican hospitality group with over 50 restaurants across Mexico and Spain. We are now opening our first restaurant in New York, bringing the rich flavors of Mexico to the city’s vibrant dining scene. Our vision combines bold, authentic Mexican cuisine with a modern, elevated dining experience. At Cuerno, we celebrate the best of Mexican culture through carefully crafted dishes and an exceptional beverage program, featuring premium tequila, mezcal, and other curated selections. Join a dynamic team that values creativity, collaboration, and cultural authenticity. Position Overview: The Administrative and HR Coordinator will play a key role in supporting Cuerno NY’s operations by managing day-to-day administrative tasks and human resources functions. This role demands a detail-oriented professional with strong organizational and communication skills. Fluency in Spanish is essential for effective communication with our corporate office in Mexico and our diverse team. Key Responsibilities: Administrative Functions Review and reconcile daily cash and credit card sales with the POS system. Track and process invoices, ensuring timely submission to the corporate office. Upload scanned invoices and maintain accurate digital records in the company’s accounting software. Coordinate with vendors to ensure accurate billing, timely payments, and maintain positive relationships. Process and track accounts payable tasks, including cutting and mailing checks. Set up new vendor accounts and maintain up-to-date vendor records, including W-9 forms. Assist with inventory tracking and ensure stock levels are reported accurately. Organize and maintain hard and digital files for easy accessibility. Human Resources Functions Process and submit weekly payroll, ensuring accuracy and compliance with local, state, and federal wage laws. Update payroll systems with new hires, terminations, and pay rate changes. Oversee new hire onboarding, including managing onboarding paperwork, distributing training materials, and verifying employee identification. Maintain employee files and ensure proper flow of HR documentation between management and corporate. Monitor compliance with federal, state, and local employment laws; recommend and implement best practices. Assist with recruiting efforts by maintaining job postings, managing applications, and scheduling interviews. Administer employee benefits, including health insurance, PTO, and other perks. Act as a liaison between staff and management to resolve workplace issues and foster a positive environment. Qualifications: At least 3 years of experience in administrative, HR, or operations roles within the hospitality industry. Proficiency in Microsoft Office and accounting software; experience with POS systems is a plus. Strong understanding of payroll systems and compliance with employment regulations. Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment. Fluency in Spanish is required to communicate with the corporate office in Mexico and support bilingual staff. Exceptional communication skills and a team-oriented mindset.

The Jewelry Store Manager is responsible for overseeing the daily operations of the store, ensuring an exceptional customer experience, and driving sales and profitability. This role involves managing staff, inventory, and visual merchandising, while maintaining a high standard of service and adherence to company policies. Key Responsibilities: 1. Sales and Customer Service:   - Lead and motivate the sales team to meet or exceed sales goals.   - Provide exceptional customer service, ensuring customers’ needs are met and addressing any concerns.   - Assist customers with product selections, providing detailed information on jewelry features, quality, and value.   - Develop strategies to improve customer retention and brand loyalty. 2. Team Management:   - Hire, train, and manage sales associates and other store staff.   - Schedule and assign duties to staff, ensuring adequate coverage during peak hours.   - Conduct regular performance evaluations, provide feedback, and foster a positive work environment.   - Ensure staff are knowledgeable about product offerings and sales techniques. 3. *Inventory Management:   - Oversee inventory control, ensuring products are accurately stocked and tracked.   - Conduct regular inventory checks, manage stock levels, and coordinate reordering with suppliers.   - Ensure jewelry pieces are properly displayed and maintained in accordance with store guidelines. 4. Visual Merchandising:   - Create attractive product displays that align with brand image and attract customers.   - Regularly update displays and ensure that store aesthetics are in line with marketing campaigns and seasonal trends. 5. Financial Management:   - Oversee the store’s financial performance, including meeting sales targets, controlling expenses, and ensuring profitability.   - Prepare daily, weekly, and monthly sales reports for upper management.   - Handle cash management, including processing transactions, reconciling cash registers, and ensuring accurate financial reporting. 6. Compliance and Security:   - Ensure compliance with all store policies, health and safety regulations, and legal requirements.   - Maintain security measures to safeguard high-value merchandise, including lock-up procedures and monitoring of CCTV systems.   - Handle customer complaints or incidents in a professional manner. 7. Marketing and Promotion:   - Collaborate with marketing teams to implement promotional campaigns, in-store events, and special offers.   - Use social media and other marketing channels to attract new customers and increase brand visibility. Qualifications: - Proven experience in retail management, preferably in jewelry or luxury goods. - Strong leadership and interpersonal skills with the ability to motivate and lead a team. - Excellent customer service and communication skills. - Solid understanding of inventory management, sales processes, and financial reporting. - Attention to detail and ability to maintain high standards of store presentation. - Knowledge of jewelry products, including diamonds, precious metals, and gemstones (preferred). - Ability to work a flexible schedule, including weekends and holidays. Education & Experience: - High school diploma or equivalent (required). - Bachelor’s degree in business, marketing, or a related field (preferred). - Previous experience in a jewelry store or luxury retail setting is a plus. This role offers the opportunity to manage a dynamic retail environment and contribute to the success of a growing jewelry brand. The Jewelry Store Manager is expected to combine excellent leadership with a passion for fine jewelry and customer satisfaction.