Development Manager
3 days ago
Buffalo
Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Development Manager supports the mission of Jewish Family Services of Western New York by coordinating and enhancing the agency’s volunteer program, internship pipeline, in-kind donations efforts, and development events. This role strengthens community partnerships, ensures positive experiences for volunteers and donors, and contributes to the overall success of fundraising and engagement initiatives. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. Event Planning and Support (20%): • Assist with planning and executing agency events, including fundraising events, community engagement programs, volunteer recognition ceremonies, and special initiatives., • Coordinate logistics such as vendor management, venue arrangements, supplies, registration, and volunteer support., • Support marketing and communication efforts (social media content, event promotions, photography coordination, etc.)., • Track event outcomes, participant feedback, and assist with data entries for the development database. Volunteer Program Management (25%): • Recruit, screen, onboard, and place volunteers across agency programs (resettlement, older adults, mental health, etc.)., • Maintain accurate volunteer records, background checks, and scheduling via volunteer management software., • Develop and deliver volunteer orientations and training materials., • Provide ongoing support, communication, and recognition activities to ensure volunteer retention and satisfaction., • Collaborate with program managers to identify volunteer needs and match individuals appropriately. Internship/Service-Learning Coordination/Relationship Building (15%): • Serve as a point of contact for partnering universities, colleges, and training programs., • Coordinate recruitment, interviews, placement, onboarding and evaluation of interns., • Maintain documentation for academic program requirements and ensure a positive educational experience., • Coordinate meaningful service-learning projects., • Assist in building long term relationships with academic institutions to sustain a pipeline of qualified students. In-Kind Donation Management (15%): • Manage the acceptance, tracking, and acknowledgment of in-kind donations (furniture, household goods, clothing, hygiene items, etc.)., • Maintain storage systems, inventory, and distribution processes that support client needs., • Engage donors through communication, scheduling drop-offs, and providing documentation (thank you letters, tax receipts)., • Coordinate donation drives with community partners, congregations, and corporate groups. Community Outreach – Program Support (10%): • Collaborate with program staff to support and enhance JFS programming., • Cultivate and maintain community partnerships., • Building relationships to bring awareness to program specific needs., • Engage volunteers, interns, and service-learning participants to assist., • Identify outreach opportunities that increase program impact and community awareness. QUALIFICATIONS Education and Experience: • Bachelor’s Degree, • 5+ years’ experience in non-profit development, volunteer program building and management, fundraising, event coordination, grass roots marketing or a related area. Knowledge, Skills & Abilities: • Familiarity with Jewish communities and values are strongly preferred., • Strong project management and organizational skills., • Excellent written and verbal communication skills., • Proficiency with fundraising software and donor databases / CRMs or willingness to learn., • Ability to work independently and as part of a team., • High level of attention to detail and ability to manage multiple tasks simultaneously., • Creative thinker with a strategic mindset. Competencies: • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, • Judgment and Decision Making - Considers relative costs and benefits of potential actions to choose the most appropriate., • Relates well to all kinds of people regardless of level inside or outside of the organization. Uses diplomacy and tact when dealing with and interacting with others. Diffuses tension. Fosters collegial and cooperative attitudes. Works effectively to achieve common goals., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways., • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation, courteousness & sensitivity) WORKING CONDITIONS • Will work in the office and in the community., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Flexible hours, including days and some evenings, late nights, and weekends. PHYSICAL REQUIREMENTS • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. WHAT WE OFFER • Competitive salary range of $62,500 - $68,000 annually, commensurate with experience and qualifications., • Benefits such as health insurance (Independent Health), accrued Paid Time Off (PTO) of 4+ weeks, 401k retirement plan with company match, and 13+ observed holidays., • Reduced full-time work week of 35 hours and early close on Fridays., • A supportive and collaborative work environment.