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Job Description Position Summary Employee Force Provider is seeking an experienced and motivated Bilingual 3PL Customer Service Representative (CSR) to join a fast-paced third-party logistics (3PL) operation in Fontana, CA. The ideal candidate will have previous logistics or warehouse customer service experience, strong communication skills in both English and Spanish, and hands-on knowledge of Bills of Lading (BOLs) and billing processes. This position serves as the primary point of contact between customers, warehouse operations, and transportation teams to ensure accurate order processing, shipment coordination, and excellent customer service. Essential Duties & Responsibilities • Provide exceptional customer service to clients via phone and email., • Process and maintain customer orders accurately and efficiently., • Create, review, and verify Bills of Lading (BOLs) and shipping documentation., • Process customer billing and ensure invoice accuracy., • Coordinate with warehouse personnel regarding inbound and outbound shipments., • Track shipments and communicate delivery updates to customers., • Resolve customer inquiries, discrepancies, and shipment issues promptly., • Maintain accurate records in warehouse management systems (WMS) and Microsoft Office., • Work closely with transportation, warehouse, and operations teams to meet customer expectations., • Perform general administrative and clerical duties as assigned. Qualifications Required • Bilingual in English and Spanish, • Previous experience as a Customer Service Representative in a 3PL, warehouse, or logistics environment, • Experience working with Bills of Lading (BOLs), • Experience with billing and invoicing, • Resume must clearly reflect related experience, • Strong organizational and multitasking skills, • Excellent verbal and written communication skills, • Proficient with Microsoft Outlook, Word, and Excel, • Ability to work in a fast-paced environment while maintaining accuracy Preferred • Experience with Warehouse Management Systems (WMS), • Knowledge of shipping, receiving, and transportation logistics, • Experience supporting warehouse operations and inventory processes Skills & Competencies • Customer-focused attitude, • Strong attention to detail, • Problem-solving abilities, • Time management and prioritization, • Team player with a positive attitude, • Professional communication skills, • Ability to work independently with minimal supervisionCompany DescriptionOur company strives to find our associates the right position where they can utilize their skills and experience.Our company strives to find our associates the right position where they can utilize their skills and experience.

Job Description Job Summary: We are seeking an experienced 3PL Customer Service Representative (CSR) with routing experience to join our team. The ideal candidate will have a strong background in third-party logistics (3PL), excellent customer service skills, and the ability to coordinate shipments efficiently. This role requires attention to detail, problem-solving abilities, and effective communication with clients, carriers, and internal teams. Key Responsibilities: • Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly., • Manage order processing, tracking, and shipment coordination within a 3PL environment., • Utilize routing guides to ensure timely and accurate deliveries while adhering to client and carrier requirements., • Communicate effectively with carriers, warehouse teams, and customers to coordinate shipments and resolve logistics challenges., • Monitor inventory levels and collaborate with warehouse staff to ensure order fulfillment., • Maintain accurate records of shipments, invoices, and customer communications., • Assist in handling freight claims, discrepancies, and returns as needed., • Identify opportunities for process improvements and contribute to operational efficiency. Qualifications & Skills: • Experience: Minimum of 2 years in a 3PL customer service or logistics-related role., • Routing Knowledge: Strong understanding of routing procedures and carrier guidelines., • Communication: Excellent verbal and written communication skills., • Problem-Solving: Ability to resolve customer and logistics issues quickly and efficiently., • Technology: Proficiency in logistics software, WMS, TMS, and Microsoft Office Suite., • Organization: Strong attention to detail and ability to multitask in a fast-paced environment., • Team Player: Ability to work collaboratively with internal and external teams. Compensation: • MONDAY-FRIDAY, • 7:30AM-4:00PM, • Pay rate is based on experience. $18.00- $20.00 If you are a detail-oriented professional with 3PL and routing experience, we encourage you to apply and become part of our dynamic team. Company DescriptionOur company strives to find our associates the right position where they can utilize their skills and experience.Our company strives to find our associates the right position where they can utilize their skills and experience.

Job Description Job Title: Front Desk Customer Service Representative (Seasonal) Company: Cherished Memories Photography Job Type: Seasonal (June – End of January) Compensation: $17.00 Location: Palm Desert Moreno Valley Corona Lake Elsinore La Mesa Colton Cypress About Us At Cherished Memories Photography, we specialize in capturing life’s most memorable moments, with a strong focus on senior portraits and family photography. We’re a warm, welcoming team dedicated to making our customers feel special every step of the way. Job Overview We are looking for a friendly, reliable, and organized Front Desk Customer Service Representative to join our team for the busy season (June through the end of January). This role is key to providing a top-tier experience from the moment customers arrive to the time they select their perfect photo package. Key Responsibilities Greet all clients and visitors with a warm, professional welcome Check in clients for their scheduled appointments Collect payments and issue receipts when needed Inform customers about current promotions, offers, and package options Assist clients in scheduling or rescheduling sessions and sales appointments Help guide clients through package selections during dedicated sales appointments Accurately handle cash, card, and other payment transactions Maintain a clean and organized front desk and waiting area Communicate effectively with the photography and sales team to ensure smooth operations Answer phones, respond to inquiries, and follow up with customers as needed Qualifications Prior experience in customer service or front desk reception preferred Friendly, patient, and confident with a strong attention to detail Excellent communication and organizational skills Comfortable talking about and selling photography packages Ability to handle cash and operate a point-of-sale system with accuracy Reliable, punctual, and able to work flexible hours including some evenings and weekends Why Join Us? Work in a creative and energetic environment Be a part of capturing milestones and cherished memories Perfect opportunity for seasonal employment with potential for return seasons

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