Offres csr à Jacksonville, FloridaCréer des alertes d'emploi

Job DescriptionCompany Description Did you know that 90% of all Domino's Pizza franchisees started working in a store? We are committed to promoting from within. Many of our team members began their careers as Customer Service Reps and today are successful business owners. From CSR to Management, General Manager to Supervisor, Supervisor to Director of Operations or Franchise Owners, our stores offer a world of opportunity! Job Description We are searching for qualified delivery bikers with personality and people skills. We are growing so fast it is hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it is your hobby, main-gig, or supplemental job, drop us a line. We are bound to have just the thing for you. JOB REQUIREMENTS: To apply for a Delivery Biker position at Domino's Pizza, you must be at least 18 years of age. Having your own e-bike is preferred but not necessary, you can use one of ours. In addition, our qualified applicants must have an outstanding attitude toward customer service, have basic math skills, enjoy working in a fast-paced team and an e-bike that passes regular safety inspections. Delivery Bikers must work in inclement weather, including rain. No prior restaurant experience is necessary. Delivery Bikers work in the lunch, evening and late-night dayparts. Candidates for this position must have a flexible schedule but may be able to work part time, as few as two days a week or as many as six days a week, depending on desire, availability and need. Weekend hours may be required. This position may lead to management opportunities for the right candidate. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job Description Triad Financial Services is a leading provider of financial and insurance solutions within the manufactured housing industry. We are seeking a Personal Lines Insurance Customer Service Representative (CSR) to support our growing insurance department. This role focuses on servicing existing policyholders, supporting internal teams, and delivering high-quality customer experience through inbound service requests. Essential Functions · Respond to inbound customer and internal inquiries related to personal lines insurance policies (homeowners, manufactured home coverage, etc.) · Provide policy servicing support including endorsements, billing inquiries, coverage explanations, and general account maintenance · Research customer questions, coverage details, and policy history to resolve issues accurately and efficiently · Assist with insurance escrow-related inquiries, including coordination with internal loan servicing teams when applicable · Maintain accurate documentation and records in agency management and carrier systems · Ensure compliance with all company policies, carrier guidelines, and state insurance regulations · Deliver professional, courteous, and solution-oriented service on every interaction · Perform related duties as assigned by management Minimum Qualifications · 1–2 years of customer service experience in insurance, financial services, mortgage, or a related industry · Working knowledge of escrow accounts, insurance billing, or policy servicing preferred · Experience with insurance agency management systems strongly preferred · Strong computer proficiency, including Microsoft Word, Excel, and Outlook · Ability to navigate multiple systems and work efficiently in a Windows-based environment · Excellent verbal and written communication skills · Professional, friendly, and confident phone presence · Strong attention to detail with the ability to work under pressure and manage deadlines

Job DescriptionDescription: LOGISTICS FOR THE INDUSTRIOUS At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we’d like to meet you. POSITION SUMMARY As a Brokerage Carrier Sales Representative at Venture Connect, you will be responsible for overseeing all in-transit shipments while working directly with carriers to move our customer’s freight in the most economic and efficient way possible. Our best coordinators are aggressive, energetic problem solvers who thrive in our fast-paced work environment. ESSENTIAL JOB FUNCTIONS FOR THIS POSITION: • Tender shipments in a manner that optimizes and consolidates loads to meet customer demands and maximize efficiency and profit., • Track and Trace Shipment Progress and update customers on the status of loads., • Develop and maintain relationships with new and existing carriers., • Negotiate rates with carriers and assign drivers to loads, to make sure shipments pick up as scheduled., • Follow-up and communicate status of shipments to ensure on-time customer delivery requirements are met., • Proactive communication with account representatives and sales representatives regarding issues and updates., • Exercise decision-making abilities., • Post freight on websites when needed, to ensure visibility to carriers., • Reliability to be able to fill in on other boards and assist in operations duties, if needed, for coverage and/or volume needs., • Load maintenance- work with other departments to resolve pending issues, close loads that have delivered, call applicable parties to collect load-related paperwork. (Including assisting Billing, CSR & Sales Reps with carrier related calls.), • Additional duties as assigned., • General Computer Skills - typing, emailing, faxing., • Answering phones., • Ability to stay focused in a busy loud environment., • The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform., • Competitive Pay, • Opportunity for career advancement, • Generous Vacation / Paid Time Off, • Paid Holidays, • 401K with company match from day 1, • Medical, Dental, Vision Insurance

Job Description Company Overview: Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states. We pride ourselves on delivering exceptional customer experiences and empowering our agents with innovative tools and support. We are currently seeking Customer Service Representative (CSR) to join our team Position Summary: As a CSR, you will play a key role in ensuring our clients receive excellent service and support. You’ll assist both new and existing customers by answering questions, processing changes to policies, handling billing inquiries, and supporting sales efforts when needed. Responsibilities: • Provide exceptional customer service to policyholders via phone, email, and in-person interactions, • Assist clients with policy changes, billing inquiries, claims, and general insurance questions, • Educate clients on available coverages, products, and discounts, • Maintain accurate records in our CRM and carrier systems, • Collaborate with agents and producers to ensure a seamless customer experience, • High school diploma or equivalent required; college degree a plus, • 4-40 Customer Service License required (or ability to obtain within 30 days), • 1+ years of experience in insurance or a customer service-related role preferred, • Strong communication and interpersonal skills, • Detail-oriented with excellent organizational abilities, • Competitive salary plus performance bonuses, • Opportunities for career growth and professional development, • Supportive team environment, • Work that makes a difference in people’s lives

Job Description NorthPort Heating and Air Conditioning of Jacksonville, FL is seeking to hire a full-time Admin / Customer Service Rep to join our HVAC office team and provide customer service as well as handle a variety of administrative tasks to help keep our business running smoothly. Are you a people person that makes everyone feel welcome? Would you like an exciting career with a local HVAC company that dominates the market in an essential industry? If so, please read on! This Admin / Customer Service Rep position earns a competitive wage of $15+/hour, depending on experience, plus overtime opportunities. You would also be eligible for great benefits including commission opportunities, 401(k), paid holidays, paid vacations, sick time, and advancement opportunities! If this sounds like the right administrative CSR opportunity for you, apply today! ABOUT NORTHPORT HEATING AND AIR CONDITIONING NorthPort Heating and Air Conditioning is a family-owned heating and air conditioning service provider located in Jacksonville, Florida. We have made our company successful by building long-term relationships with our customers and offering them continued support even after the completion of our services. Our company's philosophy is simple: Treat every customer with respect as if they were our only customer. Here at NorthPort, we understand that in order to maintain great relationships with our clients, we also have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work culture and opportunities for career development. This is why our employees love working with us! A DAY IN THE LIFE OF AN ADMIN / CUSTOMER SERVICE REP As our Admin / Customer Service Rep, you are the "go-to" person at our company. A lot of information flows through our office, and you make sure that is accessible. Employees and clients alike depend on you for accurate information as well as exceptional customer service! You spend much of your time answering phones, scheduling with customers, dispatching technicians, entering work orders, preparing billing, and handling collections. Using your amazing organizational skills, you keep everything running smoothly and efficiently. You also provide fantastic customer service as you communicate with clients by phone, by email, and in person. With pride, you keep the office clean and organized. You enjoy keeping busy with a variety of tasks throughout the day and get great satisfaction out of ensuring that the administrative side of HVAC work is taken care of accurately and on-time! The main service area is in Jacksonville, but we also cover jobs in St. Augustine and Fernandina Beach. QUALIFICATIONS FOR AN ADMIN / CUSTOMER SERVICE REP • Strong knowledge of Microsoft Word, Excel, and Google Docs, • Efficient and accurate data entry skills READY TO JOIN OUR HVAC OFFICE TEAM? If you feel that you would be right for this administrative CSR job, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 32207

Job DescriptionDescription: Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let’s start with what’s important to you. The Benefits..... • Medical Insurance- multiple plans to choose from, • Dental & Vision Insurance, • Short Term Disability & Long Term Disability Options, • Life Insurance, • Generous PTO plan, • Paid Holidays, • 401K, • 401K match Have a comprehensive understanding of the following: • All products we carry, • Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs, • Basic Brightree Functions, • Proper Intake Procedures, • Insurance Verification and Eligibility, • CMN Requirements and Prior Authorizations, • Documentation Requirements of the Equipment, • Patient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade), • Difference Between Verbal, Written and WOPD orders, • Complaint Resolution Procedures, • Answers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number., • Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them., • Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence., • Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility., • Inputs customers’ orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians., • Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel., • Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs., • Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy., • Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure., • Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database., • Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed., • Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner., • All patient files and information are maintained and current at all times., • Participates in company training programs, • Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders., • Timely filing of all necessary paperwork into patient charts., • Assist in working various computer reports for quality assurance., • Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists., • Strict adherence to all company policies and procedures., • Performs schedules hours, staggered shifts in accordance to the needs of the company., • Perform all above duties in other company locations when required., • May perform other duties not specifically listed in this position description as assigned by supervisor., • Continually strive to develop your knowledge and skills in all areas of your job. Requirements: Position Qualifications • High School Diploma or equivalent, • Previous experience in a Clerical or Customer Service environment, • Knowledge of Microsoft Office (Word, Excel) etc., • Proficient general office skills (typing, computer, fax, filing, multiple phone line), • Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None

Job DescriptionNow Hiring in Orange Park, FL! Join a Team Thats Passionate About Exceptional Animal Care! Are you an energetic, compassionate professional who thrives on creating positive first impressions? Do you love helping people and pets while keeping a fast-paced environment running smoothly? If so, wed love to meet you! We are a thriving, privately owned specialty and emergency veterinary hospital opening a new location in Orange Park, FL, and were looking for Client Service Representatives (CSRs) to join our incredible front desk team. What We Offer: Flexible Scheduling for 24/7 coverage Competitive Pay with Pay Differential for Overnight Shifts Opportunities for Advancement into leadership or specialty coordination roles Supportive, Positive Work Culture Meaningful Work helping clients and their beloved pets during critical moments Health Insurance 401(k) Retirement Plan Real-Time PTO Accrual Uniform Allowance Daily Pet Interactions Available Shifts: (4-day workweeks or alternating schedules possible) Day Shift: 7:00 AM 3:00 PM Swing Shift: 3:00 PM 11:00 PM Overnight Shift: 11:00 PM 7:00 AM Your Role: Be the first and last impression for our clientswarm, professional, and composed Manage phone calls, emails, and appointment scheduling with accuracy and empathy Check in/out patients and ensure all documentation is complete and accurate Facilitate communication between clients and medical staff Assist with financial transactions, treatment plan discussions, and general support What Were Looking For: 2+ years of client-facing or veterinary front desk experience preferred Excellent communication and multitasking skills Calm under pressure and able to handle emotionally charged situations Strong attention to detail, organization, and teamwork A love for animals and empathy for pet owners Be the Connection That Makes a Difference. If you're ready to play a vital role in a hospital where client care matters just as much as patient careapply today and help us build something special in Orange Park! #VeterinaryCSR #ClientServiceRep #OrangeParkVets #FrontDeskHeroes #AnimalCareProfessionals

Job DescriptionCompany Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry! Job Description Now looking for Customer Service Reps! Could our next All-Star be you? Experience a plus, but not required - skills can be taught... but must bring a positive attitude!! We pride ourselves on making hot & fresh food, delivered to in a timely manner, and taking great care of our customers. We are looking for great attitudes, energy, friendly smiles, and a commitment to being on time for scheduled shifts.. If you can provide quality customer service, be respectful and 100% professional at all times, then we want you on our team! Weekends and nights are a must. Some day shifts are available. Responsibilities will include but are not limited to: customer service, food prep, some lifting, and cleaning. Must be at least 18 years old and pass a background check. The Health and Happiness of our employees is important. We offer the following to all eligible Team Members: Cash Tips Paid Daily Flexible Work Hours Excellent Work Environment Medical Coverage Paid Vacation Referral Bonus Opportunity for Advancement Domino's is an equal opportunity employer. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The Customer Service Representative is responsible for delivering personalized service to the customer throughout the life of the loan to solve customer inquiries and manage the customer relationship throughout the default process in a call center environment. The CSR will be the liaison between the customer and any other mortgage operations' groups as necessary. In this role, this person will act as the communication liaison to ultimately resolve the customer's inquiry and/or delinquency. Current shift being filled: 10:00 AM to 7:00 PM Opportunity to work remotely Principal Duties: • Handle customer calls efficiently and effectively, while providing exceptional customer service, • Accurately and promptly execute transactions, such as billing inquiries and account changes., • Identify customer needs through in-depth probing. Solve customer problems using swift, sound judgments based on the facts of each situation., • Resolve account delinquency by collecting past due payments as needed, • Communicate loss mitigation options and decisions to customers, • Obtain complete and accurate documentation from customers and approved third parties., • Manage daily workflow within prescribed timeline and quality metrics, if assigned a loan population, • Complete affirmations prior to proceeding to foreclosure if assigned a loan population., • Strong interpersonal skills: professional, courteous, empathetic, level-headed, composed., • Excellent customer service and or sales skills. Loss Mitigation and or Customer Service experience is preferred, • Superior communication skills, in verbal and written communication, • Effective listening, problem solving and negotiating required., • Basic computing skills, including mouse & keyboard usage, launching programs, windows navigation. Click "Apply Now" for consideration Company DescriptionSelect Portfolio Servicing, Inc. (SPS) is an industry leading mortgage servicer. Founded in 1989, SPS is headquartered in Salt Lake City, Utah with an office in Jacksonville, Florida. At SPS, our on-going mission is to provide servicing solutions that exceed expectations. To this end, we work closely with our customers to understand their unique situations and provide the right solutions for their individual circumstances.Select Portfolio Servicing, Inc. (SPS) is an industry leading mortgage servicer. Founded in 1989, SPS is headquartered in Salt Lake City, Utah with an office in Jacksonville, Florida. At SPS, our on-going mission is to provide servicing solutions that exceed expectations. To this end, we work closely with our customers to understand their unique situations and provide the right solutions for their individual circumstances.

Job Description Client Relations Services Professional Jacksonville, FL 32256 | On-Site ARC Group is recruiting on behalf of our client, a fast-growing Tax Resolution company in Jacksonville, FL. We are seeking a Client Relations Services Professional to support the firm's legal and tax teams by managing client communication and ensuring timely collection of critical documentation. Position Overview: The ideal candidate will serve as a Customer Service Representative (CSR), responsible for proactively reaching out to clients via phone, text, and email to obtain documents requested by attorneys and tax preparers. This role requires persistence, professionalism, and excellent communication skills. Key Responsibilities: * Contact clients via phone, text, and email to request required documents * Clearly communicate what documents are needed and why they are important * Maintain and update client records in the system (CRM) * Follow up consistently to ensure timely submission of paperwork * Collaborate with internal legal and tax teams to provide status updates * Deliver high-level customer service and ensure client satisfaction * Maintain confidentiality and professionalism at all times Qualifications: * Previous experience in customer service, client relations, or administrative support (experience in legal, tax, or financial services preferred) * Strong communication and interpersonal skills * Highly organized and detail-oriented * Comfortable making outbound calls and following up persistently * Proficient in Microsoft Office Suite and CRM systems * Bilingual (Spanish/English) is a plus but not required Would you like to know more about this role? For immediate consideration, please send your resume directly to D.A. Longhi by emailing directly at or calling him directly at 904-289-8828. You can also apply online and view all our open positions at . ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.