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Job Description Miller International, Inc., apparel designer and distributor of Cinch® and Cruel®, is searching for our next Customer Service Representative I. Our Customer Service Representative I play a fundamental role as a company liaison with our customers and account managers. The primary responsibility of this position is to provide excellent service to our customers and account managers, respond efficiently to customer and account manager inquiries, and maintain high customer and account manager satisfaction. The candidate for this role must be professional, friendly, detail-oriented, patient, empathetic, an advocate for our customers and account managers when necessary, gather customer feedback, and be skilled in conflict and resolution management. In short, the person who fills this position needs to have a commitment to continuous excellence and passion for the work they do. Our employees have the opportunity to work in a fun, casual, laid-back atmosphere. If you have customer service experience, this is your opportunity to be a part of something great! We want to hear from you if you possess the following skills and qualifications and are ready to join our team of positive, enthusiastic, and dedicated team members. This exciting opportunity is not a remote position but is at our North Denver, Colorado, corporate office. Salary Range - $18.27 - $19.50 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Build sustainable relationships and trust with customers, account managers, and team members through open and interactive communication and 5-star customer service. · Maintain a positive work atmosphere by acting and communicating professionally, enabling one to get along with customers, clients, co-workers, and management. · Support assigned low-volume account managers through familiarity with processes and sales reports available in the order management system · Have a solid understanding of products offered by the company and a strong understanding of which products solve each customer challenge. · Maintain current knowledge of department standards, systems, and processes. · Communicate with customers via phone and email to answer questions regarding order status, shipping, and product information. · Direct, coordinate, and process purchase orders from order capture to customer delivery. Includes coordinating with the warehouse team to track orders and ensure prompt shipment of goods · Verify the accuracy of all purchase orders for terms and pricing, delivery information, and customer compliance. · Handle customer complaints via phone, email, or social media and provide appropriate solutions and alternatives as needed. · Meet department efficiency metrics, personal and team goals, and call handling quotas. · Identify interdepartmental dependencies and comply with calendar dates. · Work with customer service manager to ensure proper customer service is delivered. · Perform any other tasks the Customer Service Manager or Account Manager needs. To be successful in this position, you must: · Be self-motivated and have the ability to work with minimum supervision. · Have a positive attitude and have the ability to work effectively with employees from multiple departments, customers, and account managers · Be able to express ideas and thoughts verbally; Express ideas and thoughts in written form; Exhibit good listening and comprehension; Select and use appropriate communication methods. · Have the ability to adapt. Adapt to change in the work environment; manage competing demands; Accept criticism and feedback; change approach or method to best fit the situation; open to new ideas and responsibilities. · Be Innovative. Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas; consider cost and expediency when developing ideas. · Have the ability to solve practical problems and deal with various concrete variables in situations where only limited standardization exists. · Have the ability to interpret various instructions furnished in written, oral, diagram, or schedule form. · Have outstanding follow-up skills. · Have strong planning, organization, and time management skills and have a high standard for attention to detail. Have the ability to prioritize and plan work activities, plan for additional resources, integrate changes smoothly, set goals and objectives, and work in an organized manner. · Be driven to achieve results and function within a team environment · Be comfortable working with computers and web-based applications. · Be Punctual Requirements • 1-2 years experience in customer service support or equivalent combinations of education and experience., • Ability to read and interpret documents such as processes, operating instructions, and procedure manuals. Ability to write routine reports and correspondence., • Ability to speak effectively before groups of employees of the organizations., • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Solid analytical skills and exposure to standard costing and related accounting concepts., • Thorough knowledge of Microsoft Office products Benefits Interested yet? Miller International offers spectacular benefits to ensure its employees are happy and healthy. The company firmly believes in the importance of maintaining a proper work-life balance. If this sounds like a position you genuinely want to fill, send us your resume and cover letter telling us about your experience in Customer Service and why you would like to work with us. BENEFITS AND WELL-BEING • Medical (Two plan options to choose from for employees and their families), • Dental (Two plan options to choose from for employees and their families), • Vision, • Supplemental Health Benefits - Accident Coverage, Critical Illness Coverage, Identity Theft Protection, Legal Insurance, and Pet Insurance, • Flexible Spending/Health Savings Accounts, • Basic Life & AD&D Insurance at no cost to employees, • Supplemental Life Insurance, • Employee Assistance Program, • Tuition Reimbursement, • Student Debt Program, • Income protection programs for Short & Long Term Disability, • 401(K) Retirement Savings Program with a Company Match (Traditional and Roth options) Our success lies in the hands of our dedicated and loyal staff, and we only employ the best! We pride ourselves on a rich history spanning over 100 years, one that embodies the traditions of hard work, distinction, and providing unsurpassed quality products to our customers. Since 1918, Miller International has matured and consistently evolved to become what it is today: One of the most successful privately owned Companies in the Western Industry, whose brands continue to gain impressive popularity and growth. We do it by treating each other with respect, and we do it all as a team that feels more like a family. At Miller, we are guided by our Core Values and use them to measure the appropriateness of our decisions, whether with vendors, customers, or employees. The Core Values were created and approved by our employees as an affirmation that they are willing to be part of a company guided by these principles. We can’t wait to hear from you! Check us out at: Application Deadline: 1/18/2026

Job Description Overview Circet USA is the leading provider of Network Services in North America, and we're looking for talented professionals to join our team. We specialize in engineering and construction services delivering comprehensive solutions across Inside Plant, Outside Plant, and Wireless networks to meet the evolving infrastructure needs of our customers. With nearly 50 years of industry experience, we work with major telecom service providers, MSOs, cloud service providers, and utilities. At Circet USA, you'll have the opportunity to make an impact by helping to create customized solutions that address our clients' unique challenges. If you’re passionate about innovation and thrive in a dynamic environment, we’d love to hear from you. Circet USA’s benefits package includes the following: • Medical, Dental, and Vision insurance, • Digital Health & Wellness Support, • Critical Illness, Accident, & Hospital Insurance, • Short-term & Long-term disability, • Group term & Voluntary life insurance, • Flexible Spending and Health Savings Accounts, • Paid Time Off & 401K, • Company Discount Website Responsibilities We are looking for Senior Field Engineer to join our LTE/5G engineering team. The person will be the key contributor as a subject matter expert in radio frequency (RF) and/or wireless transmission design. Assist in the deployment, optimization and troubleshooting of these networks to resolve a wide range of issues in imaginative as well as practical ways. Use the expertise to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Interact across multifunctional groups and with customers driving the ownership of those relationships. ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned: • Support On-Site Field Work, technical work, installations, testing, and troubleshooting of backhaul, transmission methodology., • Install, Integrate and commission Samsung equipment to Samsung standards., • Install, Commission and integrate Cisco CSR/IXR routers to manufacturers and Samsung specifications., • Support troubleshooting of all T-1, ATM backbone, microwave backhaul transmission methodology, • Execute RMA process including field trouble-shooting, replacement and administrative completion. Process may require interfacing with customer, subcontractors and multiple groups within organization., • Report to Regional Field Ops Manager with daily status of activities., • Scheduling and assignment of daily tasks and site work to Field Technicians., • Customer Liaison for Network Operations including Samsung integration into customer processes and design procedures as well as handoff between organizations., • Conduct or assist in all field engineering activities in support of field trials (FIT/FOA/FFA)., • Design and execute RF field test plans for technology features and performance., • Accountable for driving field integration testing efforts (FFA/FIT/FFA) of all 4G/5G key features with customers, including test plan development, reviewing test plan with internal teams, driving cross-functional teams to execution, review of test results, issue identification, analysis and quality proofing., • Ability to manage field engineering walk/drive testing, post-processing, layer-3 signaling analysis, troubleshooting, parameter changes of LTE and 5G NSA and SA systems., • Perform ad-hoc field testing as needed., • Interface with customer and other teams via conference calls and/or in-person field activities., • Perform limited project management to ensure all RF Engineering deliverables are met., • Create or assist with the creation of CIQ., • Develop and review Engineering MOPs., • Able to create/follow/update tickets via Ticketing tools for work assignments, • Interface with software/hardware design groups and provide assistance for their activities of debugging and resolution., • Prepare reports and presentations, compile and analyze data and engineering information for the effective communication of processes, results, plans, recommendations, and conclusion., • Represent Market or Region Field Ops Team in periodic status meetings relative to overall project including daily, weekly and monthly progress by site, market or region., • Support subcontractors in growth of knowledge base for project fulfillment through field training efforts with the objective of expanding engineering expertise., • Review internal documentation for accuracy and provide updates/corrections as appropriate., • Provide direction to field engineers (internal and external) to meet overall project objectives. Goal is to ensure all field engineers are on track to meet project milestones and to redirect as necessary., • Other duties as assigned. SAFETY DUTIES & RESPONSIBILITIES Industry Consensus Standards Circet USA Injury and Illness Prevention Program Manual • Participate in job site safety/hazard analysis Qualifications • Bachelor's Degree in engineering with more than 10 years of directly related experience required, or 15 years of directly related experience with lesser degree., • Field or Network Engineering Experience in Wireless Network Design & Implementation including LTE- 4G/5G, IP, Router/Switching, Core Network Element Installation & Commissioning, Base Station Installation & Commissioning, RF Design and Performance., • Must have strong knowledge and experience with 4G and 5GDeployment, Test, Optimization and Troubleshooting for mmWave and Sub-6 GHz systems as well as their associated parameters., • Experience with UE data collection and post-processing tools, preferably Accuver XCAL and XCAP., • Experience in testing and trialing various 4G/5G features., • Experience with CBRS, Massive-MIMO, and TDD systems is strongly desired., • A solid understanding of RF fundamentals and data network protocols., • Advanced working knowledge of Base Station Vendor equipment (Samsung, Alcatel Lucent, Ericsson)., • Must be able to support presentation of technical information in various business settings to audiences of varying backgrounds., • Proficient in MS Office package., • Experience with GIS and mapping tools is a plus., • Samsung LTE/5G experience is a plus., • CBRS CPI Certification is a plus., • Excellent verbal and written communication skills in English to communicate key technical concepts and the ability to package complex ideas into logical, easy-to-follow progressions., • Successful track record defining direction and providing specific instruction for engineering projects/programs leveraging personal knowledge and organizational skills to increase team efficiency, facilitate personal development and mentor colleagues., • Must have a strong work ethic, excellent communication skills, integrity and work extremely well independently and in a team environment., • Proven ability to manage multiple priorities in a fast-paced environment., • Must have a valid US driver’s license., • Must be able to travel on short notice during the project more than 75% of the time. #ZR Circet USA is an Equal Opportunity Employer - Veteran/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Job DescriptionJOB SUMMARY The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include – gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office. DUTIES / RESPONSIBILITIES • Greets all walk-in customers in a professional and courteous manner., • Answer and directs all phone traffic in a polite, courteous and cheerful manner., • Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum)., • Explain CARSTAR’s repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair., • Educate customers on CARSTAR’s CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery)., • Schedule and record appraisal and delivery appointments., • Update and maintain the store scheduler with Office Manager., • Collect and record payment for completed repairs; may perform some A/R., • File repair order paperwork accurately or record in CARSTAR management system., • Provide customers with CARSTAR’s warranty information (5-Year and Limited Lifetime)., • Perform follow-up sales calls on estimate quotes (unsold) within 48 hours., • Maintain the front office and customer reception areas., • Attend daily release meetings., • Other duties as assigned.EXPERIENCE / SKILL REQUIREMENTS, • 2+ years of customer service experience required, preferably in a retail setting., • HS diploma or GED equivalent required; college degree preferred., • Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base., • Call center sales experience (or equivalent sales experience) preferred., • Highly organized; ability to handle multiple concurrent assignments., • Proficient with Microsoft Office and POS/management systems., • Strong attention to details., • Punctual and professional appearance., • Ability to receive direction and work well with others., • Valid driver’s license and insurable driving record., • Must be able to work the following days and hours: · Ability to stoop, bend and kneel, squat, kneel and pulling · Extended periods of kneeling, bending, squatting and stooping · Carry and lift heavy objects (up to 50lbs) · Standing, sitting and walking · Performing repetitive motions WORK ENVIRONMENT Exposure to: • Paint, fumes and particles, • Dirt / Dust, • Chemicals / Toxins, • Varying heat / cold, • Intermittent noise

Job DescriptionAt PSA Security, culture isn’t just a buzzword—it’s who we are. We’re a close-knit team who live out our core values of passion, integrity, boldness, and service every day. You’ll find us celebrating one another with quarterly and yearly awards, enjoying complimentary Friday lunches (and the occasional breakfast or dessert spread), and coming together for potlucks and community service projects like building 100+ backpacks each summer for students in need or hosting a holiday canned food drive. Halloween is our biggest holiday—our legendary costume competition gets fierce—and our office vibe is laid back, collaborative, and empowering. We encourage tough questions, bold ideas, and genuine connections. We also take care of our people with a competitive salary and comprehensive compensation package that includes medical, dental, vision, 401(k) with match and safe-harbor contribution, tuition reimbursement, paid parental leave, and PTO. If you’re looking for more than just a job—and want to be part of a team where you’re seen, celebrated, and supported—you belong at PSA! JOB SUMMARY PSA Security Network is looking for a full-time, experienced, and talented Customer Service Representative to be an integral part of our support team (reporting to the Customer Success Supervisor). The CSR will impact the overall success of our company by serving as a cheerful liaison between our customers and vendors, maintaining top-notch relationships. Because we strive to be the single most valued relationship with our customers, you will be highly appreciated and respected, as your work is imperative to our ongoing growth. If you are extremely detail-oriented, people-focused, solution-minded, have excellent verbal and written communication skills, and would like to make a long-term home in an established and well-respected organization, this could be an ideal fit. PSA is the world’s largest systems integrator cooperative made up of the most progressive security and audio-visual systems integrators in North America. Combined, PSA members boast over 400 branch locations, employ over 7,500 industry professionals and are responsible for over $4.5 billion annually in security, fire, life safety and pro-audio-visual installations. PSA’s mission is to empower its owners to become the most successful systems integrators in the markets they serve. PSA brings this mission to life by partnering with industry-leading product and solution providers, delivering unparalleled education and training programs and offering a variety of distinctive services that can enhance any company’s operations. Essential Duties and Responsibilities • Answer incoming calls, • Respond to customer emails, cases and faxes, • Troubleshoot and resolve customer issues, • Enter orders, ship dates, and order tracking information, • Act as liaison between customers and vendors, • Support customers in use of online pricing and ordering software, • Promotes sale of new or additional products or services., • 2-3 years customer service experience, • At least one year of data entry/order entry experience, • Experience in security or insurance industries are a bonus (but not required), • Authorization to work in the US, • High school diploma or GED, • Experience with NetSuite is a plus, • Fantastic listening skills, • Customer focus, verbal communication, problem solving people skills, strong computer proficiency and a good phone presence, • Ability to learn quickly, • Desire to provide quality customer service, • Great organizational skills with the capacity to multitask in a fast-paced environment, • Excellent communication skills, both verbal and written, • Ability to work with little supervision, • Dependable and responsible, with an excellent work ethic and team focus, • Professional demeanor, • Ability to learn from mistakes, and a love of taking on new challenges, • Honesty and Integrity, • Ability to manage multiple priorities at one time, • Superior customer/client focus, • Ability to communicate in a professional manner with team members at all levels of the organization, • Ability to prioritize, organize and plan workload effectively, • Ability to learn quickly, multitask and perform under deadlines, • Must work well in a team environment and/or with little supervision Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Information This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. . Benefits Offered: PTO, Medical, Dental, Vision, FSA, HSA, STD, Voluntary Life, Aflac Accident, Hospital and Critical Illness plans. 401(k) plan with a safe harbor contribution and company match. Company paid for Benefits: 50k in Life, LTD, EAP, ID Theft, Parental Leave, Tuition Reimbursement. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. This role is hourly/non-exempt $21-$24 About Professional Security Alliance, Inc. PSA is the world’s largest systems integrator consortium made up of the most progressive security and audio-visual systems integrators. Combined, PSA members boasts over 400 branch locations, employ over 7,500 industry professionals and are responsible for over $4.5 billion annually in security, fire, life safety and pro audio-visual installations. PSA operates on a cooperative basis for taxes. The PSA Network elevates the industries we serve by providing owners and members exceptional education, networking, services and connections with technology partners. Be the rising tide! Powered by JazzHR UT0nhivQec

Job Description POSITION SUMMARY CSR supports day-to-day operations by ensuring excellent service standards, handling customer inquiries, scheduling jobs, coordinating office tasks, and assisting with admin duties (e.g., budgeting, supplies, travel, communication). The role blends customer-facing work with administrative support in a fast-paced, fun, family-oriented environment. ABOUT THE COMPANY Founded in 2005, To the T Plumbing & Heating, LLC is a family-owned and operated business based in Thornton, Colorado. Established by Nate and Megan Trail, the company has grown from humble beginnings into a trusted household name, serving both residential and commercial clients across Northern Colorado. OBJECTIVES • Respond promptly and professionally to all customer inquiries and issues., • Coordinate job scheduling to optimize technician routes and service delivery., • Assist with tasks such as data entry, supply management, and document organization., • Confidently and accurately handle billing, invoicing, and payment collection., • Log all calls, emails, and correspondence in CRM or relevant systems., • Act as a liaison between the field and office to ensure smooth workflow., • Manage phones, emails, letters, and packages to ensure nothing is missed., • Book and manage arrangements for senior management as needed., • Maintain proper stock levels and process orders efficiently., • Support the Office Manager with financial entries and reconciliations., • Protect customer and employee data by following company privacy protocols., • Demonstrates genuine care and responsiveness to customer needs.', • Communicates clearly and professionally via phone, email, and in-person., • Accurately enters data and monitors tasks with thoroughness., • Juggles multiple priorities efficiently without compromising quality., • Remains calm and constructive when resolving customer concerns., • Prioritizes responsibilities effectively to meet daily demands., • Uses scheduling, CRM, and Microsoft Office tools with confidence., • Works well with office staff, field technicians, and leadership., • Adjusts quickly to shifting needs, priorities, or customer requests., • Handles private information with sensitivity and professionalism., • Identifies and resolves issues independently or by escalating when needed., • High School Diploma or GED: This is the standard educational requirement for entry-level CSR positions in the HVAC and plumbing sectors., • Preferred:, • Some College Coursework: Courses in business, communications, or related fields can be advantageous., • Familiarity with HVAC/Plumbing Terminology: Understanding industry-specific terms enhances communication with technicians and customers. PHYSICAL REQUIREMENTS • Ability to sit at a desk or workstation for long durations., • Frequent use of hands/fingers for typing, using a mouse, and navigating software systems., • Proficiency and comfort using a computer monitor, often with dual screens., • Clear verbal communication for phone calls or face-to-face interactions., • Good hearing to understand customers over the phone or via digital communications., • Close vision to read computer screens, documents, and perform data entry accurately., • Ability to quickly interpret written and on-screen information., • Occasional standing, walking, bending, or reaching-for example, to retrieve files, paperwork, or office supplies., • May need to lift or carry items weighing up to 10–20 lbs. COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce,To the Plumbing & Heating recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners. Job Posted by ApplicantPro

Job Description CUSTOMER SERVICE REPRESENTATIVE Summary/Objective This role reports to the store’s Assistant General Manager (AGM). The Customer Service Representative (CSR) will be on the floor to ensure the best customer service is delivered. Essential Functions: * Provide the highest level of customer service to vendors, customers, and caregivers. Strive to deliver a distinctive and delightful customer experience, including interpersonal habits and Company’s service traits. * Be a positive influence and cheerleader to all sales floor employees and customers. * Respond professionally to phone, emails, and posts from customers. * Understand Flowhub and METRC to efficiently answer customer questions. * Respond to customer compliments and complaints immediately and always as a professional representative of the Company. Work with management to resolve customer complaints. * Protect patient rights by overseeing the employee HIPAA policies and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information. * Ensure compliance with all Corporate policies, local and state standards. * Work with management to set sales, customers service improvements, and profit goals and help lead staff to exceed them. * Help management maintain payroll budget by monitoring number of employees needed compared to customer flow. Ensure management makes appropriate changes to accommodate, in a timely manner. * Organize workflow by controlling employee breaks per state laws, coverage of registers compared to customer flow, and movement of customers. Fill in as Budtender, only when necessary. * Monitor any staff conflicts or inadequacies and report to management immediately. * Identify areas of improvement in the operation of the store. * Ensure proper organization and cleanliness of the store. * Maintain all Company merchandising design standards and eye-catching display presentations. * Update online menus daily to ensure correct inventory on hand. * Audit medical member files * Verify EPC (Extended Plant Count) are assigned to our license number. * Participate in the Company and on-the-job trainings to improve skills, productivity, and promotion candidacy. Train Budtenders excellent customer service skills. * Serve as a liaison to the local community by assisting management in planning and attending community events. * Must be able to cover as Acting Manager when AGM/GM are not available (see Acting Manager responsibilities). ; * Assist Budtenders with sales transactions when customer volume is high * Sucessfully complete opening and closing duties * Other duties as assigned by management. Powered by JazzHR P1A8V2OE4X

Job Description Sales Director, Production Services This is a hybrid role with a combination of working from home, traveling, and working in office. PRA is the market-leading business event management firm, delivering unique experiences that move hearts, minds and businesses forward. Blending Passion, Reach and Authenticity, PRA works collaboratively with clients to craft creative, multi-sensory attendee journeys to leave a lasting impression. The Sales Director, Production Services is a key revenue-generating role responsible for identifying, pursuing, and closing new business opportunities specifically focused on our creative, production, and digital services solutions. This individual is a seasoned sales professional with a proven network, driving market share growth within the event and experiential industry. Primary Responsibilities • Revenue Generation & Sales Execution, • Target Attainment: Meet or exceed aggressive annual sales goals and revenue targets for Production Services., • Proactive Prospecting: Proactively identify and build relationships with new clients, soliciting strategic events that require high-value creative, production, and digital solutions., • Account Strategy: Work collaboratively with the PRA Global Sales team to identify strategic accounts with high potential for adopting Production Services solutions within new and existing events., • Sales Leadership: Lead the qualifying process for potential opportunities, collaborating closely with technical producers to develop appropriate solutions that effectively meet client objectives and budget requirements., • Proposal Management: Facilitate and drive efforts in collaboration with the internal team to develop, refine, and deliver compelling proposals and pitches to secure specific opportunities., • Market Engagement & Networking, • Client Network: Maintain a disciplined and extensive professional network, leveraging existing relationships to generate immediate access to new business and referral sources., • Market Presence: Actively identify and attend targeted industry and networking events to build relationships with global account clients and acquire new logos for the PRA brand., • Service Expertise: Comprehensively present PRA's Production Services capabilities to prospective clients, acting as the subject matter expert in the sales process., • Holistic Approach: Remain mindful of the full suite of PRA service opportunities and refer appropriate opportunities to the Global Sales Team, while maintaining the majority focus on selling Production Services solutions., • Reporting & Strategic Input, • Pipeline Management: Maintain and produce accurate pipeline and sales reports as needed for accurate forecasting and review with key stakeholders., • CRM Discipline: Track all sales activity, action steps, projections, and results diligently within Salesforce., • Competitive Intelligence: Track competitor information and market trends to provide input that refines PRA's competitive advantage and distinction within the industry., • Strategic Input: Provide valuable input on the Production Service LOB's sales and marketing plan, ensuring optimal allocation of resources., • Experience: Minimum of 7+ years of successful, direct sales experience, specifically within the creative, event production, or Audio/Visual (A/V) industry., • Education: Bachelor's Degree or equivalent relevant professional experience., • Client Roster: Must possess an existing, transferable roster of client relationships, anchored in personal relationships with client representatives who would provide immediate access to new business or serve as a referral source., • Must be able to travel frequently by way of air, rail, vehicle, or other modality as required. Compensation: $130,000-$160,000 base with commission plan. Additional compensation my be available for senior-level candidates. Benefits include Medical Insurance, Dental Insurance, Vision Insurance, 401(k) with Company Match, Short-term and Long-term Disability Insurance, Life Insurance, Employee Assistance Program, Paid Vacation Time and Paid Holidays, Paid Sick Time, Parental Leave, Pet Insurance, Flexible Spending Accounts, and others. Whether in-person, remote, or hybrid, PRA guides organizations in bringing people together with strategic content, brand engagement and authentic destination experiences. PRA has local teams across the US covering more than 29 top destinations, and a remote execution team who can plan anywhere our clients envision an incomparable meeting or event. Internally, we have a robust sustainability and social impact program that includes initiatives around carbon reduction, pushing towards zero waste, supporting the American Forest Foundation and PACT-USA, working with our supply chain to ensure we have sustainable and diverse suppliers for client events and a focus on equity, diversity and inclusion. Our plans and projects are ongoing and we are excited with the changes we've made and look forward to the continued and increased impact we will have through these programs and initiatives. Our Corporate and Incentive Program Planning Capabilities Include: Creative Event Design + Production; Local Excursions; Tours; Teambuilding; Offsite Events; Dine Arounds; Digital + Hybrid Programming; Health + Safety Logistics; CSR + Giveback Initiatives; Sustainable Planning Services; Transportation Logistics; Staffing; Content Creation; Graphic Design + Branding; Gifting. Follow PRA on social @PRABusinessEvents and visit for more information.

Job DescriptionDescription: As the liaison between our company and its current and potential customers, the Autowash Customer Support Representative should embody the mission, vision, and values of Autowash Management LLC. You are expected to be friendly, service-forward, and knowledgeable to effectively solve customer issues, complaints, and inquiries. As an Autowash CSR, you must be ready to answer all customer needs, continually approaching the customer and the company with a positive mindset, and consistently have a smile on the other side of the phone – keeping customer satisfaction at the core of every decision and behavior. Responsibilities: • Manage inbound and outbound calls for car wash customers and members in a timely manner, call center environment, • Effectively communicate with customers through text and email daily, • Follow communication “scripts” when handling different topics, • Identify customers’ needs, clarify information through questioning, research issues, and provide solutions and/or alternatives, • Seize opportunities to upsell products and membership services through customer education, • Build sustainable relationships and engage customers going taking the extra mile, • Keep accurate notes and records of all conversations in our call center database in a comprehensible way, • Frequently broadens knowledge base and performance skill levels through team knowledge and educational events, • Meet personal/team qualitative and quantitative targets Requirements: Accountabilities: • Must have the ability to prioritize and work independently with minimal direct supervision, • Must have excellent communication, customer service and problem-solving skills., • Must be competent in writing, reading, and speaking effectively with customers demonstrated through observations, orientation reviews, and quarterly reviews., • Regularly required to sit, walk, stand, bend, and/or lift, • Regularly required to talk or listen., • Regularly required to use a computer, computer screen and type., • Computer skills required: Microsoft Office, Social Networking, Email communication, • Minimum Desired Education: Some college, (communications, marketing or business preferred), • Minimum Desired Experience: 1 year, • Preferred Experience: customer service, marketing, or administrative work preferred, • Professional Associations: none

Job Description Summary/Objective This role reports to the store’s General Manager (GM). The Assistant General Manager (AGM) is responsible for assisting the GM in day-to-day operations of the dispensary in accordance with local and state standards, and procedures set by the Company. The person in this role needs to be flexible and help the store where they need it most. Essential Functions: Operations Support and Management: • Conduct ongoing training and development of Budtenders and Customer Service Representatives (CSR) to ensure a consistent performance and knowledge base of Company SOPs, a comprehensive understanding of all marijuana and marijuana-infused products, and best practices for dispensary staff and customer relations., • Be a positive influence and cheerleader to all staff and customers., • Assist with Budtender workflow by providing change and routine drawer checks to ensure appropriate cash drops., • Work with CSRs to maintain payroll budget by controlling number of employees needed compared to daily customer flow. Send employees home or adjust hours accordingly., • Ensure compliance with all Corporate policies, local and state standards, applicable employment laws, and be consistently fair in the treatment of all team members., • Responsible to plan and delegate daily goals and tasks to CSRs and Budtenders to maintain a compliant and clean storefront, floor area, and common back areas., • Work with the GM to set sales, customer service improvements, and profit goals and lead staff to exceed them., • Help manage Budtender and CSR performance by observing performance, providing feedback, and giving recognition. Conduct quarterly employee reviews with GM for all employees., • Respond to all staff questions, concerns, or suggestions in a timely and supportive manner., • Resolve any staff conflicts immediately and professionally. Immediately, report conflicts and resolutions to the GM and/or Operations Manager., • Participate in the Company and on-the-job trainings to improve skills, productivity, and promotion candidacy., • Oversee cash handling and assist in maintaining organized financial logs required by Company policies and procedures and State guidelines., • Oversee all cash payouts with approval, POS entry, and receipt attachment to EOD cash sales report., • Assist Budtender with POS overrides, adjustments, discounts, etc., • Discuss sales metrics, Profit & Loss performance, financial goals, and other KPIs, on a daily, weekly, and monthly basis with the GM., • Provide the highest level of customer service to vendors, customers, and caregivers. Strive to deliver a distinctive and delightful customer experience, including interpersonal habits and Company’s service traits., • Protect patient rights by overseeing the employee HIPAA policies and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information., • Resolve any customer conflicts immediately and always as a professional representative of the Company. Immediately report conflicts and resolutions to the General Manager and/or Operations Manager., • Ensure that all inventory levels are full on the sales floor and replenish from backstock. Assist GM with reconciling floor stock compared to backstock to eliminate OOS inventory situations. Monitor flower levels., • Oversee product quality control by pulling all products that do not meet quality standards (with GM’s approval)., • Maintain inventory control systems and assist in conducting scheduled inventory audits in accordance with Company and State compliance guidelines to ensure there is no diversion of inventory and effectively respond to discrepancies (zero-shrinkage is required)., • Ensure that 100% traceability is maintained on the product from reception to sale to customer., • Maintain all Company merchandising design standards and eye-catching display presentations Pay: Based on experience. Powered by JazzHR fh3wPLZKIb