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Job Description Essential Duties & Key Responsibilities Business Development Responsibilities (Percentage of Time: 50 – 75%) · Identify new sales or substantial growth opportunities (i.e., automotive, construction, etc.), and earn customer specifications or contracts for current and future projects. · Investigation of new or existing business for determination of its potential and appropriate sales approach. · Develop relationships with process owners, pipelines, educational universities, and OEM’s to secure ongoing business. Visit these to provide Lunch ‘n Learns for awareness and education purposes. · Assist with filling the sales funnel through lead discovery and large opportunity development, in collaboration with Marketing & Communications, our Sales Analyst, Inside Sales, Outside Sales, and CSR associates. · Be innovative in the use of social media, websites, industry publications, etc. to uncover data that can be mined for potential opportunities. Identify and attend industry events for networking. · Position company as the customer’s preferred supplier leading to profitable revenue growth. Account/Product Management Responsibilities (Percentage of Time: 25 – 50%) · Serve the needs of customers within industrial, commercial, university research, construction, manufacturing, gas exploration, biotech, power and chemical/petrochemical industries, etc. · Maintain existing business and increase penetration of these accounts · Develop and capitalize on new business opportunities and build key customer relationships · Collaborate with manager to develop and execute a territory sales plan to achieve targeted revenue growth, and targeted sales of strategic products Ongoing Responsibilities (Percentage of Time: approximately 5%) · Develop and maintain product knowledge, relationship building and professional business development and sales techniques · Active engagement with continuous improvement education & training and professional/personal development in alignment with company programs · Assist with all other duties assigned Education and Experience: · Bachelor’s degree is required, preferably in business, marketing, communications or engineering (mechanical, chemical, or fluid technology) · 5-10 years or more experience working in sales, business development, and marketing, is preferred · Technical experience in engineering, semi-conductor, analytical instrumentation, automotive, alternative fuels or similar in industries is desirable Company DescriptionAt NCW, we do our best to provide the brightest talent to the best companies across the country. Founded in 2000 our company’s purpose was to redefine the way people think about contract staffing. People come first in our business. Our services are refined with in-depth expertise in our industry verticals, construction, manufacturing, warehousing & distribution, and engineering. We care about finding solutions that benefit everyone involved: our clients, our candidates, and our workforce. NCW is an Equal Opportunity Employer. Diversity and inclusion are important components of our culture and hiring practices. NCW is an employer and business partner dedicated to elevating the quality of life of our employees, clients, and communities.At NCW, we do our best to provide the brightest talent to the best companies across the country. Founded in 2000 our company’s purpose was to redefine the way people think about contract staffing. People come first in our business. Our services are refined with in-depth expertise in our industry verticals, construction, manufacturing, warehousing & distribution, and engineering. We care about finding solutions that benefit everyone involved: our clients, our candidates, and our workforce. \r\n\r\nNCW is an Equal Opportunity Employer. Diversity and inclusion are important components of our culture and hiring practices. NCW is an employer and business partner dedicated to elevating the quality of life of our employees, clients, and communities.

Your Opportunity: Customer Service Representative CheckSmart Toledo, OH As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer: Benefits & Perks* • Paid on-the-job training and a comprehensive new hire program., • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development., • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country., • Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion., • Performance-based career advancement., • Educational Reimbursement Program., • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA)., • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program., • Company-Sponsored Life and AD&D Insurance., • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance., • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program., • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace., • Paid time off that grows with you, starting with 12 days in your first year., • A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We’re Looking For – Qualifications and Skills: • A high school diploma or equivalent., • Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues., • Meticulous attention to detail and ability to accurately enter data., • Proficiency in using phones, POS system, Microsoft Office, and other computer systems., • Must be at least 18 years of age (19 in Alabama)., • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law., • Experience in check cashing, document verification, and/or money order processing., • Prior cash handling, cash drawer/vault management experience., • Bilingual (English/Spanish) is a plus and may be required for certain locations., • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You’ll Do - Essential Duties and Responsibilities:, • Connect with customers to cultivate lasting relationships that drive repeat business., • Review, validate, and process customer transactions with accuracy., • Maximize customer success by offering personalized financial services that fit their lifestyle., • Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system., • Build new business by completing daily call campaigns., • Assist in customer account management and collections by accepting payments and managing customer appointments., • Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events., • Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience., • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed., • Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations., • Engage in ongoing training and stay current on product and process changes., • Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards., • Conduct additional tasks as directed by leadership., • Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you’ll thrive here? Learn more at ___ The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Job Description Company: Jones-Hamilton Co. Position: Customer Service Manager Location: Maumee, OH Are you a customer service leader who thrives on developing people, optimizing processes, and delivering exceptional client experiences? If you’re passionate about strategic service delivery and leading high-performing teams, we want to hear from you. We are seeking an experienced Customer Service Manager to oversee and support a team of Customer Service Representatives (CSRs) while driving operational efficiency and service excellence. This role is ideal for a results-oriented professional with a strong B2B background who can align service operations with business objectives and create positive, lasting customer relationships. Key Responsibilities • Lead, supervise, and support daily activities of the Customer Service team., • Provide coaching, mentoring, and development opportunities to drive team growth and performance., • Set clear performance expectations and foster a culture of accountability, collaboration, and continuous improvement., • Facilitate regular team meetings to align on goals, address challenges, and share service strategies., • Resolve escalated customer issues with professionalism and efficiency., • Maintain strong relationships with key B2B clients and ensure service levels meet contractual obligations., • Oversee order processing, account management, and client communications to ensure a seamless customer experience., • Standardize and improve customer service workflows and documentation practices., • Collaborate with Sales, Logistics, and Finance teams to ensure alignment across functions and consistent customer outcomes., • Analyze reports and service metrics to identify trends, opportunities for upselling, and areas for process improvement., • Develop and implement service strategies that support broader business objectives., • Drive initiatives to enhance customer satisfaction, reduce response times, and improve overall team performance., • Perform other duties as assigned to support department and company goals. Qualifications • Bachelor’s degree in Business Administration, Communications, Supply Chain Management, or a related field., • 10+ years of progressive customer service or client relations experience, with at least 3–5 years in a leadership or supervisory role., • Experience managing CSR leads and multi-tiered customer service teams., • Proven ability to manage B2B client relationships, preferably in manufacturing, logistics, or distribution environments., • Strong leadership skills with demonstrated success in coaching and developing teams., • Proficiency in CRM platforms and advanced data tools such as Excel, Power BI, or similar reporting software., • Strong communication, problem-solving, and interpersonal skills., • Experience with order management, sales reporting, and CRM analytics., • Certifications such as Six Sigma, PMP, or Customer Experience Management are a plus., • Must pass drug screening, complete a background check, and be legally eligible to work in the United States. Working Conditions & Physical Requirements • Regular business hours, Monday through Friday, with occasional flexibility required based on business needs., • Primarily sedentary work involving extended periods at a desk and frequent computer use., • Regular interaction with internal teams and external clients through phone, email, and meetings., • Manual dexterity required for typing, filing, and operating standard office equipment., • Strong visual and auditory skills needed for reviewing documents, data analysis, and virtual/in-person communication. Benefits • Company ownership through Employee Stock Ownership Plan (ESOP), • 401(k), • Discretionary bonus and yearly salary increase, • Holiday, Vacation, and Sick pay, • Medical, Dental, and Vision Insurance, • Education and Employee Assistance Programs, • Life Insurance, • Short- and Long-term Disability This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this description. This advertisement does not constitute an employment agreement between Jones-Hamilton Co. and the employee and is subject to change by Jones-Hamilton Co. as the needs of the organization and/or the requirements of the function change. Pay is commensurate with experience and education. Jones-Hamilton Co. is an equal opportunity employer and will not discriminate based on an employee’s race, color, gender, sexual orientation, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law. #ZR Company DescriptionJones-Hamilton is an employee owned, U.S.-based chemical manufacturer dedicated to safely delivering sustainable, high-quality products backed by unparalleled customer service.Jones-Hamilton is an employee owned, U.S.-based chemical manufacturer dedicated to safely delivering sustainable, high-quality products backed by unparalleled customer service.