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Job DescriptionDescription: Position Overview The 30+ year company supports the petrochemical and manufacturing industry domestically and internationally and is positioned along the Gulf Coast providing training, occupational medicine, and innovative solutions to industry. Live Online Proctors are responsible for proctoring trainees via virtual labs. Essential Job Responsibilities • Checks in trainees and verifies identification prior to testing, • Monitors trainees throughout training event, • Communicates lab rules and policies to trainees as needed while proctoring to ensure adherence to HASC rules and policies, • Explains the course and/or exam processes, • Assists trainees with technical assistance related to course navigation, login process, or equipment setup, • Understands testing procedures for each exam and adheres to company quality and security measures, • Reports suspected irregularities or trainee behavior to management immediately, • Responsible for maintaining professional and respectful demeanor, • Assists with covering for lunches and breaks, • Reports all course problems or discrepancies in a timely and efficient manner to the Supervisor of Live Online Proctoring, • Performs other duties as assigned Preferred Skills & Qualifications • Excellent customer service skills, • Strong communication skills - written and oral, • Must enjoy working with the public and have a strong initiative to work independently, • Must be able to work in a quiet environment and learn detailed procedures, • Proven ability to work under pressure and make effective decisions, • Cross-train and assist other departments as necessary, • Louisiana areas: Proficiency in all CSR areas Ex. Proctoring, Check-in. Requirements • High School Diploma or general education degree (G.E.D.), • Knowledge and understanding of HASC organization, goals and objectives, and policies and procedures, • Ability to use Windows Microsoft Office programs and Internet Browsers, • Ability to work a flexible schedule to include evening and weekend assignments or at different locations if the company need arises Physical Demands While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment This job is typically in an office environment and will also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reporting Responsibilities The Live Online Proctor reports directly to the Supervisor of Live Online Proctoring; for Louisiana areas the Operation Manager or site Supervisor on duty. This position does not have direct reports. Requirements:

Job DescriptionDescription: REPORTS TO Inside Sales Manager FLSA STATUS/EXEMPTION Non-Exempt MISSION OF THE POSITION The Inside Sales position is responsible for generating leads based on ACT’s target industry and/or demographic. This position will build relationships with new and existing customers to increase sales of ACT’s products and services. This role serves as the primary point of contact for all product and service orders and is responsible for providing exceptional service throughout the sales process. ESSENTIAL DUTIES Customer Support • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs., • Consult with customers via telephone, email, or in person to understand their needs/preferences related to ACT’s products and services., • Provide information on product features and services, suggesting options suitable for the customers’ needs., • Estimate or quote prices, credit or contract terms, warranties, and delivery dates., • Inform customers of companion part requirements and specials to ensure that the customer is exposed to the full product line., • Prepare and submit sales contracts for orders., • Receive payment from retail customers or obtain credit authorization., • Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc., • Follow-up on customer orders, seek to resolve any issues that may arise with a customer order, and respond in a timely manner., • Establish a strong phone presence by answering all phone calls within three (3) rings. Maintaining a friendly and professional communication style while assisting customers on the phone or in-person., • Provide ongoing support to current and prospective customers by answering questions, resolving problems, and assisting with purchase decisions., • Route qualified opportunities to the appropriate CSR for further development and closure. Sales Administration • Ensure employees view the open order report daily., • Complete timesheets bi-weekly., • Ensure all receiving is completed daily., • Present sales, revenue and expenses reports and realistic forecasts to the management team., • Tracking sales goals and reporting results as necessary., • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers., • Monitor sales activities to ensure that customers receive satisfactory service and quality goods., • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails., • Assist the Customer Service Director with developing and executing sales strategies., • Search catalogs and/or the computer system for the correct part to meet customers’ needs., • Enter and manage customer orders, inventory information, and pricing., • Inspect returns for condition and completeness; accepting those which meet eligibility criteria., • Issue credit for parts returned, ensuring that the original invoice is available, so that purchase and pricing can be verified., • Review will-call and back-order parts weekly and return to vendors or stock items not picked up., • Locate out-of-stock parts from outside sources and submit an emergency order, if necessary., • Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments., • Retrieve and enter data such as customer orders, branch transfers, inventory information, and pricing in the computer system. ADDITIONAL RESPONSIBILITIES • Stay informed and educated as to product inventory and applicability; continuously update your product knowledge through training workshops, industry events, and any other available resources., • Manage the office and warehouse to ensure clean and safe environments., • Perform all other duties as assigned. SUPERVISORY RESPONSIBILITIES • This position does not include any supervisory responsibilities.Requirements: EDUCATION High school diploma or general education degree (GED) required CERTIFICATIONS & LICENSES N/A EXPERIENCE Proven experience in inside sales, customer service, or a related role General knowledge of products to be sold as well as principles and methods for showing, promoting, and selling products Strong sales acumen with the ability to identify customer needs, negotiate effectively, and close sales deals Active listening skills with an ability to anticipate customers’ needs and build lasting relationships Proficient with Microsoft Office Suite or related software TALENTS Self-Motivated Detailed Oriented Organization Communication Skills (Written & Verbal)

Job Description KS Staffing Group is seeking a detail-oriented and customer-focused Logistics Warehouse Clekr to support warehouse and logistics operations in the Northwest Houston Area. The Logistics Clerk/CSR will serve as the primary point of contact for multiple customers while managing customer orders, inventory, inbound and outbound transactions, shipments, and customer communications. This position plays a key role in coordinating operations across multiple warehouse locations to ensure inventory accuracy, timely order fulfillment, and exceptional customer service. Essential Responsibilities • Serve as the primary point of contact for multiple customers and manage day-to-day customer communications., • Process inbound receipts and outbound customer orders accurately and efficiently., • Coordinate order fulfillment and inventory activities across multiple warehouse locations., • Monitor order status and ensure shipments are processed and delivered according to customer deadlines., • Maintain accurate inventory records and investigate and resolve inventory discrepancies., • Prepare and maintain shipping documentation, including Bills of Lading, packing lists, and other required documents., • Coordinate with warehouse, transportation, inventory, and quality teams to resolve operational and customer-related issues., • Respond promptly and professionally to customer inquiries regarding orders, inventory, shipments, and service requests., • Maintain accurate customer records, order information, and transaction history within company systems., • Follow customer-specific Standard Operating Procedures (SOPs), company policies, and established processes., • Support continuous improvement initiatives and assist with customer audits as needed., • Utilize warehouse and order management systems to process orders, track inventory, and maintain accurate operational records. Required Qualifications • High school diploma or equivalent., • Minimum of 2 years of customer service experience in a warehouse, logistics, transportation, distribution, or 3PL environment., • Experience with order processing, inventory management, shipping, and receiving operations., • Experience using a Warehouse Management System (WMS) and/or Order Management System (OMS)., • Proficiency with:, • NetSuite, • Extensive 3PL Warehouse Manager (3PL WMS), • Microsoft Outlook, • Microsoft Excel, • Microsoft Word, • Strong organizational, communication, and problem-solving skills., • Ability to prioritize and manage multiple tasks in a fast-paced environment., • High level of accuracy and attention to detail., • Ability to work independently while also collaborating effectively with cross-functional teams.Company DescriptionLet’s get started on starting your new career! Contact Us Today!!Let’s get started on starting your new career!\nContact Us Today!!

Job Description Quality Carriers® is the leading bulk liquid chemical transportation provider in North America. With a fleet of over 2,500 trucks and 6,400 trailers, and a network of 100+ locations and 100+ years of experience, Quality Carriers provides industry leading transportation services to our customers. We are looking for an energetic, reliable Driver Operations Specialist to join our team in Houston, Tx. We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations. If you want to join the industry leader and make a difference, please consider this opportunity and apply at QualityCarriers.com. Job Details Job Summary: The Specialist - Driver Operations is responsible for the relationship with an assigned group of up to 40 Drivers which can be Company Drivers and/or Independent Contractors. Quality Carriers, Inc. operates on a 24/7 basis. As such, Specialist - Driver Operations are expected to participate in an on-call schedule. This schedule will vary based on location and business needs. Duties and Responsibilities: • Driver Experience/Impact, • Know and manage each driver's individual earning and time at home requirements., • Maintain a driver calendar to be used to plan all drivers’ requested time off or unavailability including compliance related time the driver is not available to work., • Record all driver home-time requests in TMW and subsequent systems, • Counsel drivers on safety, compliance and service issues as needed to include written documentation provided by Safety and/or HR., • Review performance bonus results with all Company Drivers quarterly, providing coaching to maximize bonus earnings., • Perform a minimum of 1 Company Driver ride along per Quarter., • Safety Responsibility/Impact, • Actively engage drivers daily in safety and complacency related conversation to help drive the QC Safety Culture., • Ensure drivers' hours of service are properly updated in the ISAAC system or other system defined by the QC Safety Team, and make necessary authorized updates., • Work with Operations and QC Safety Manager to issue breach of contract notices to Independent Contractor drivers as required. • Work with OM and HR to develop needed disciplinary actions for Company Drivers consistent with company policy. • Review system tools and data to provide relevant information to drivers regarding safety, customer service, regulatory and company policy compliance., • Validate driver dispatch plans to ensure compliance with regulations and company policies., • Regulatory Responsibility/Impact, • Work with maintenance team on a daily basis to ensure all tractors are in a high level of repair and in full compliance to all federal, state and local regulations as well as all QC compliance standards, • Ensure all monthly on-line safety training is completed and work with drivers and safety to assign other need refreshers as driver performance dictates, • Verify all tractor profiles are accurate including both presence and working condition of equipped accessories., • Service Delivery/Impact, • Properly pretrip and communicate all assigned loads for an assigned group of drivers to ensure a minimum of 95% on-time service is maintained., • Individual customer contracts may exceed 95%, • Verbally and electronically dispatch all drivers in accordance with QC policies, utilizing QC-provided devices such ISAAC tablets, and software including TMW, ISAAC, and totalmail., • Coordinate Driver utilization with Central Scheduling and Equipment Planning teams to maximize driver earning while ensuring customer service expectations are met., • Communicate all potential and real service related issues proactively as they occur to the billing respective CSR to ensure the Customer is notified of all late deliveries prior to the planned arrival., • Works with an assigned group of drivers on a daily basis on their use of the Quality Carriers Dispatch workflow process., • Financial Responsibility/Impact, • Works with an assigned group of drivers on a daily basis to ensure maximum utility of their hours and that each driver's earnings are maximized while maintaining the desired standard of living for each individual driver., • Work with the dispatch team daily to ensure all Company Driver capacity priorities are being met, • Managed Metrics Responsibility/Impact Metric Minimum Driver Working Percentage 90% Driver Pay Accuracy 99.9% ISAAC Scanning 99.9% Driver Retention 75% Certified Logs Compliance 95% Mobile Comm Compliance 95% Benefits • Medical, • Dental/Vision, • Basic Life/Voluntary Life, • Short Term and Long Term Disability, • Flexible Spending Account and Health Savings Account, • Digital health through Recuro, • Employee Assistance Program, • 401k Employer Match and Roth Retirement Savings Plan, • Employee Stock Purchase Program (ESSP), • Additional Voluntary Benefits Requirements Skills and Abilities: • Good communication and interpersonal skills., • Experience with DOT Requirements, CSA expectations and Safety procedures., • Ability to travel multiple times per year as needed for training and career development purposes, • Highly proficient computer skills must be comfortable using a computer and various software programs. Education and Experience: • 4+ year’s truck transportation industry experience or 4 year degree preferred., • 2 + years of experience in a leadership or management position. Additional Job Information Position Type/Expected Hours of Work: • This is a full-time position, in office, 5 days a week. Travel: <15% Work Environment: • This job operates in a professional office environment. This role routinely uses standard office and computer equipment., • This job is assigned to a specific Terminal, • Safety First environment - Complacency is not an option. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment., • This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Equal Employment Opportunities Quality Carriers, Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job Description Key Responsibilities • Inbound Lead Management: Qualify inbound leads and gather technical requirements, application details, and urgency., • Opportunity Ownership: Own and advance unassigned opportunities from inquiry to order., • Pipeline Development: Self-generated pipeline through outbound prospecting and identify similar customers/markets from inbound activity., • Quote Follow up: Actively reach out to recent higher value and all prospect quotes., • Re-engage dormant accounts., • Maintain CRM accuracy and coordinate with engineering and customer service., • Product knowledge: Possesses thorough product knowledge in order to evaluate customer needs and make appropriate recommendations., • Always promote good customer relations., • Career path into Technical Sales or Technical Service. Performance Metrics • Inbound lead response time, • Conversion rate for inbound leads, • Amount of self-generated opportunities created, • Pipeline Generation: $150K–$300K per quarter, • Quote Follow-Up: 100% of prospects and high value quotes, • Number of outbound calls to inbound leads and self-generated targets Daily Activity Expectations • Calls: 20–35 per day across inbound, owned opportunities, and prospecting, • Meetings: 2–6 per day, • Emails/LinkedIn Touches: 15–25 per day Systems & Tools • CRM – Opportunity tracking and activity logging, • Zendesk – Customer interactions and quote context, • IFS (ERP) – Pricing, quotes, and product details, • Power BI – Pipeline tracking and analytics Education and Experience: • Bachelor’s degree or equivalent experience., • Experience in customer service, inside sales, or technical support roles preferred., • Ideal candidate may be a Customer Service Representative (CSR) seeking to transition into a sales-focused role., • Technical aptitude (mechanical, industrial, or similar products preferred)., • Strong communication and organizational skills., • Ability to manage multiple opportunities simultaneously., • Proactive, self-driven mindset with a focus on results. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EOE/AA/M/F/Vet/Disability

Job Description Senior HVAC Service Technician & Comfort Advisor (Houston, TX) Position Summary$24-26 hourly rate + bonus and commission The Senior HVAC Service Technician & Field Sales Lead is a hybrid role combining technical expertise, sales ability, and leadership. This position is responsible for delivering high-quality residential HVAC service while supporting revenue growth and team development in a newly established Houston market. This role requires an experienced technician capable of diagnosing and resolving most residential HVAC issues, along with strong consultative sales skills to recommend repairs, upgrades, and full system replacements. As a foundational hire in a new market, this individual must be self-motivated, able to work independently, represent the company professionally, and help build the Houston operation from the ground up. Key ResponsibilitiesResidential HVAC Service & Diagnostics • Diagnose, troubleshoot, and repair a wide range of residential HVAC systems, including air conditioners, heat pumps, and furnaces, • Identify root causes of system issues and recommend effective repair or replacement solutions, • Complete service calls with a high level of technical accuracy, efficiency, and professionalism, • Ensure all work meets company quality standards, manufacturer specifications, and local codesSales, Repairs & System Replacement Consulting, • Serve as a selling technician, presenting repair, upgrade, and replacement options directly to homeowners, • Conduct in-home consultations using a “good, better, best” solution approach, • Identify opportunities for full system replacement based on system age, condition, and performance, • Prepare, present, and close estimates for repairs, upgrades, and system replacementsLeadership & Market Development, • Grow into the lead technician role for the Houston market, setting standards for quality and professionalism, • Assist with onboarding, training, and mentoring new technicians, • Provide field-level technical support and guidance to team members, • Act as a liaison between field operations and company leadershipOperational Responsibilities, • Coordinate with corporate leadership and support teams (CSR, dispatch, and installation teams) to manage service routes, scheduling, and priorities, • Maintain service vehicles, tools, and inventory in accordance with company standards, • Communicate effectively with dispatch, office staff, and leadershipRequirements & Qualifications, • 5+ years of residential HVAC service experience with strong diagnostic skills, • Availability to work evenings and weekends as needed, • Proven track record in selling repairs, upgrades, and system replacements, • Strong communication and customer service skills, • Self-starter with leadership potential, • EPA Section 608 Certification and applicable HVAC licenses preferred, • Experience with CRM systems such as ServiceTitan, • Valid driver’s license with a clean driving record, • TDLR registration

Job DescriptionPurpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. Position Responsibilities:Primary: • Customer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform. Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion. Building and Equipment Maintenance: Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty. Retail: Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items. Wash/Dry/Fold: Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims. Policies and Procedures: Ensure that all company policies and procedures are followed at all times. All other duties, as assigned. Position Qualifications:Knowledge/Experience: • Knowledge of commercial laundry products and payment systems is a plus, but is not required.Skills and Abilities:, • Communicate effectively and be able to work with individuals from diverse backgrounds., • English proficiency required, • Ability to manage multiple tasks at one time., • Build strong customer relationships quickly., • Basic computer skills., • Able to work a flexible work schedule, including nights and weekends.Education:, • High School Diploma/GED.Physical Requirements:, • Position involves sitting long periods, standing, manual dexterity, stooping, bending., • Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items assistive devices will be provided. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description WELL ESTABLISHED STATE FARM AGENCY FOR OVER 60 YEARS SEEKING EXPERIENCED AND HIGHLY QUALIFIED AND FULLY AND ACTIVELY LICENSED CUSTOMER SERVICE REPRESENTATIVE TO PROVIDE SUPERIOR SERVICE WITH MULTILINE BONUS OPPORTUNITIES! OUTSTANDING OFFICE ENVIRONMENT WITH EXCELLENT COMPENSATION INCLUDING LUNCH PERKS. VERY INVOLVED AND ACTIVE AGENT ON SITE, PREVIOUS STATE FARM CSR EXPERIENCE PREFERRED I CURRENT LICENSING REQUIREMENT IS NON-NEGOTIABLE SO DO NOT APPLY IF YOU DO NOT QUALIFY! FLUENT SPANISH SPEAKER PREFERRED. THIS JOB WILL BE FILLED BY OR BEFORE JULY 15TH 2024. THANK YOU FOR YOUR CONSIDERATION! Agent, Tom Clay Company DescriptionWELL, ESTABISHED AGENCY FOR OVER 60 YEARS, SEEKING MOTIVATED INDIVIDUALS THAT ARE FRIENDLY, ORGANIZED, SMART, HARD-WORKING AND RELIABLE INDIVIDUAL THAT DOES NOT USE THEIR PERSONAL PHONE OR OTHER DEVICES DURING WORK HOURS. (NO EXCEPTIONS) ONLY ONE POSITION AVAILABLE TO BE FILLED BY OR BEFORE JULY15TH, 2024. BACKGROUND CHECK AND DRUG TESTING MANDATORY PRIOR TO START DATE. CURRENT UPDATED COMPLETE RESUME REQUIRED TO BE CONSIDERED! THANK YOU!WELL, ESTABISHED AGENCY FOR OVER 60 YEARS, SEEKING MOTIVATED INDIVIDUALS THAT ARE FRIENDLY, ORGANIZED, SMART, HARD-WORKING AND RELIABLE INDIVIDUAL THAT DOES NOT USE THEIR PERSONAL PHONE OR OTHER DEVICES DURING WORK HOURS. (NO EXCEPTIONS) ONLY ONE POSITION AVAILABLE TO BE FILLED BY OR BEFORE JULY15TH, 2024. \r\nBACKGROUND CHECK AND DRUG TESTING MANDATORY PRIOR TO START DATE. CURRENT UPDATED COMPLETE RESUME \r\nREQUIRED TO BE CONSIDERED! THANK YOU!

Job Description Bilingual Customer Service Transportation Location: 77015 – Houston, TX Schedule: Monday – Friday | 8:00 AM – 5:00 PM Position Summary The Customer Service Representative serves as a key liaison between customers, drivers, and internal departments to ensure seamless daily operations. This role plays a critical part in supporting transportation and warehouse activities while maintaining high service standards, accuracy, and safety compliance. Key Responsibilities • Serve as the primary point of contact for customers and drivers, providing timely and professional communication, • Coordinate daily logistics operations, including shipping and receiving activities, • Monitor transportation schedules and warehouse workflows to ensure on-time service, • Identify, troubleshoot, and resolve operational issues as they arise, • Maintain accurate documentation and system updates using company software, • Collaborate with operations, warehouse, and administrative teams to meet customer needs, • Support and uphold established safety standards and compliance practices Qualifications • Prior experience in logistics required, • Strong customer service orientation and communication skills, • Ability to work effectively in a fast-paced environment, • Strong problem-solving and organizational abilities, • Computer proficiency required, • SAP experience preferred, • Shipping and receiving experience preferred, • Ability to work collaboratively within a team environmentCompany DescriptionProSource Staffing is a professional staffing agency dedicated to connecting qualified candidates with companies in need of reliable talent. We specialize in providing temporary, temp-to-hire, and direct-hire staffing solutions across a variety of industries, including industrial, office, and skilled trades. Our team focuses on matching candidates’ skills and career goals with the right opportunities, while supporting both clients and employees throughout the hiring process. We pride ourselves on professionalism, personalized service, and building long-term relationships with the people and companies we serve.ProSource Staffing is a professional staffing agency dedicated to connecting qualified candidates with companies in need of reliable talent. We specialize in providing temporary, temp-to-hire, and direct-hire staffing solutions across a variety of industries, including industrial, office, and skilled trades. Our team focuses on matching candidates’ skills and career goals with the right opportunities, while supporting both clients and employees throughout the hiring process. We pride ourselves on professionalism, personalized service, and building long-term relationships with the people and companies we serve.

Job Description About the Role We are seeking a customer-focused and detail-oriented Transportation Customer Service Representative to join our operations team. This role serves as the primary point of contact for customers, ensuring shipments are coordinated efficiently from pickup through delivery. Working closely with dispatch, drivers, warehouses, ports, rail terminals, and customers, you will provide timely communication, resolve transportation issues, and deliver exceptional service throughout the shipping process. The ideal candidate is organized, proactive, and thrives in a fast-paced logistics environment where multitasking and strong communication are essential. Key Responsibilities • Serve as the primary point of contact for assigned customer accounts., • Coordinate transportation requests and schedule shipments to meet customer requirements., • Communicate shipment status, delivery updates, delays, and exceptions to customers in a timely manner., • Work closely with Dispatch to ensure drivers have accurate load information and appointments., • Coordinate with warehouses, ports, rail terminals, and customer facilities to facilitate timely pickups and deliveries., • Monitor shipments from pickup through final delivery, proactively identifying and resolving service issues., • Enter and maintain accurate shipment information within the transportation management system., • Assist customers with scheduling changes, delivery appointments, proof of delivery requests, and shipment documentation., • Process customer requests related to accessorial charges, detention, demurrage, and other transportation-related services., • Collaborate with Billing to resolve invoice questions and ensure customer requirements are met., • Build and maintain strong relationships with customers through responsive, professional communication., • Work with Operations, Dispatch, Safety, and Drivers to resolve transportation challenges while maintaining a high level of customer satisfaction., • Maintain accurate records and documentation while ensuring compliance with company procedures and customer requirements., • Participate in daily planning meetings and support additional operational functions as needed. Qualifications • Minimum of two years of customer service experience in transportation, logistics, or supply chain operations preferred., • Experience with drayage, intermodal, port operations, or truckload transportation is a plus., • High school diploma or GED required., • Excellent verbal and written communication skills., • Strong organizational skills with the ability to manage multiple priorities simultaneously., • Proficiency in Microsoft Office and transportation management software (VI Software experience preferred)., • Bilingual (English/Spanish) preferred., • Strong problem-solving skills with a commitment to providing outstanding customer service., • Ability to work in a fast-paced, team-oriented environment. What Success Looks Like • Customers receive timely, accurate communication regarding their shipments., • Shipments are coordinated efficiently with minimal service disruptions., • Customer concerns are resolved quickly and professionally., • Strong working relationships are built with customers, drivers, dispatch, and operations teams., • Shipment documentation and system entries are completed accurately and on time., • Customer satisfaction is consistently maintained through proactive communication and dependable service. Why Join Us? Join a team where exceptional customer service drives operational success. As a Transportation Customer Service Representative, you'll play a vital role in connecting customers with operations, ensuring freight moves efficiently while building lasting customer relationships. We offer a collaborative, fast-paced work environment, opportunities for professional growth, and a competitive compensation and benefits package.

Job Description If you are serious about applying, please call us (713) 686-2700 anytime between 830AM to 530PM Monday - Friday, ready to send a complete resume our way. No prior experience needed Prior experience in commercial or personal lines a plus! *English/ Spanish - BILINGUAL A PLUS!* Entry-Level ONLY Exceptions for Licensed Agents with Prior Experience Candidates we are interested in will have the following attributes: • Tech-savvy a MUST, • Detail-oriented a MUST, • Organizational Skills, • Positive, Open & Trainable Attitude, • Team & Goal Oriented, • Reliable, Timely, Dependable, Stable, • Excellent Memory & Process Retention Skills, • Writing & Speaking Efficiency & Accuracy, • Innovative, Resourceful, a PROBLEM-SOLVER!, • Professional Appearance & Communication Skills A snapshot of what a position in our office can offer you: **Quarterly Performance Reviews for New Applicants with opportunity for increases **Experienced, Hands-on Training, Direction & Oversight **Opportunity for Growth **Bonuses Available for non-licensed CSRs **Commissions Available for Licensed CSRs **Group Health Opt-in after 90 Days **PAID Holidays after 6 Months **PAID Personal Days after 6 Months **PAID Vacation after 1 YR Position Details: CSR/ Processor – ENTRY-LEVEL to Experienced *Interact with & greet clients, companies & business partners kindly and professionally *Inbound call point-person(s) – directing call to correct party & screening call to see if you can assist first *Client account handling & processing including learning: • Agency Management System protocol, • General office procedures, • Daily payment batching, • Quoting portals, • Submission guidelines, • Quoting & Closing processes *Daily courtesy calls for account service, renewals or follow-ups for new business, as directed *Daily detailed note-taking for every client interaction via phone, e-mail, mail, etc *Daily task follow-ups including deadlines *Daily Policy Service & Retention with training & oversight, including but not limited to: • Addressing & Resolving past due account balances (payment reminders & processing), • Processing simple & complex Certificates of Insurance, • Processing simple & complex endorsement requests, • Processing simple & complex account and/or policy inquiries/ issues, • Processing & Resolving policy Inspections for Existing & New clients/ accounts, • Processing & Resolving policy Audits for Existing & New clients/ accounts, • Processing & Resolving policy Reinstatements & Cancellations *Inbound Claims handling with training & oversight *Calling & quoting Renewal & New business with training & oversight *Obtaining detailed data & completing applications to submit to companies *Real-time data input to tracking spreadsheets *General paper-processing & scanning Skills/Qualifications: Data Entry Skills, Microsoft Office Suite - Word, Excel a MUST, Thoroughness, Organization, Typing, Attention to Detail, Decision Making, Informing Others, Internal Communications, Results Driven Company DescriptionWe are a primarily commercial insurance agency with a few personal lines clients - the majority of contact will be with individuals, companies, contractors, business partners & mortgage companies. We strive to offer specialized, above-average service and coverage to our clients and value hands-on training for all newcomers. Your purpose is to provide SUPERIOR account service, handling & processing by learning and efficiently implementing our agency's principles, guidelines & processes to reach our team's Retention & Growth Goals.We are a primarily commercial insurance agency with a few personal lines clients - the majority of contact will be with individuals, companies, contractors, business partners & mortgage companies. We strive to offer specialized, above-average service and coverage to our clients and value hands-on training for all newcomers. Your purpose is to provide SUPERIOR account service, handling & processing by learning and efficiently implementing our agency's principles, guidelines & processes to reach our team's Retention & Growth Goals.

Job Description JOB DESCRIPTION Insight Global is looking for a CSR to provide some decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, and other matters using basic knowledge of corporate procedures and policies when handling customer requests. This position emphasizes public relations and effective revenue risk management. Day to day: • Handles situations, which may require adaptation of response, • Assist customers with billing inquiries and educating on energy consumption., • Records and processes commitments on customer’s accounts as appropriate., • Assist customers with online account and mobile app request., • Meet performance metrics and schedule adherence requirements daily., • Assists with providing direction and guidance to less experienced team members, • Performs other job-related duties as assigned REQUIRED SKILLS AND EXPERIENCE High School Diploma or GED 1 year experience +

Customer Service Representative (CSR) – Remote | Inbound Support, Tickets, Chat & Phone. Customer Service Representative (CSR). Maintaining strong customer experience.

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description About Us: Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our reputation on a customer-first approach, delivering quality products and exceptional support. Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America's premier industrial and hydraulic hose supplier, empowering our customers' success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions! Why Join Echelon? Stable, established company with long-term growth opportunities Hands-on training and product education Team-oriented work environment Opportunity to build valuable technical and customer-facing skills 10 paid holidays plus generous PTO Health benefits including vision and dental Position Overview We are seeking a Customer Service Representative (CSR) to join our team in Pasadena, TX. This role is focused on delivering high-quality customer support while partnering closely with Outside Sales Representatives to prepare quotes, manage customer requests, and support sales execution. The CSR plays a key role in ensuring responsiveness, accuracy, and a seamless customer experience across the sales process. Key Responsibilities Serve as a primary point of contact for customers via phone and email Support Outside Sales Representatives by preparing quotes, pricing requests, and product availability inquiries Take and process customer orders accurately and efficiently Provide product information, technical guidance, and application support as needed Follow up on quotes, orders, and customer requests to ensure timely resolution and fulfillment Coordinate internally with operations, warehouse, and purchasing teams to meet customer needs Maintain accurate customer, order, and pricing information in the system Investigate and resolve order discrepancies, delivery issues, or billing questions Develop strong product knowledge to effectively support sales and customer requirements Contribute to overall branch efficiency and customer satisfaction Experience & Qualifications High school diploma or equivalent required Previous customer service, inside sales, or sales support experience preferred Experience with hydraulic, industrial, or mechanical products strongly preferred Strong communication, organization, and follow-up skills Comfortable using computers and business software (ERP/CRM experience a plus) Detail-oriented with the ability to manage multiple priorities in a fast-paced environment Team-oriented, dependable, and customer-focused Willingness to learn products, systems, and industry applications Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Who We Are Fix Auto Houston is one of Houston's premier collision repair shops. We do approximately $6M in annual repairs and we take pride in doing the job right — for the vehicle and for the customer. We're growing and we need someone who can own the customer experience from the first call to the final review. Who We're Looking For You are an experienced customer service professional who knows how to make people feel taken care of. You follow through without being asked. You remember names. You check in before someone has to ask. You genuinely care whether someone had a good experience — and it shows in everything you do. This is not an entry-level position. This is not a receptionist role. This is the voice and face of our shop — and we need someone who has done this before and done it well. If you have less than 3 years of direct, in-person customer-facing experience, have worked primarily remote, or have had difficulty maintaining long-term employment, this role is not the right fit. What You'll Own • Answer inbound calls and convert them into booked estimate appointments, • Follow up with every lead that doesn't book on first contact, • Keep customers updated throughout their repair — proactively, not reactively, • Follow up on unsold estimates and unconverted leads, • Coordinate photo and video updates with the production team, • Manage review requests at every vehicle delivery, • Process retail customer payments, • Maintain accurate customer notes and follow-up schedules in our system, • Be the bridge between the shop floor and the customer What We Require • Minimum 3 years in a high-volume, in-person customer-facing role — hospitality, medical front office, automotive BDC, or retail management, • Proven tenure — we value people who commit, grow, and stay, • Confident and professional phone presence — this is a phone-heavy role and comfort on calls is non-negotiable, • Comfortable with CRM tools, texting platforms, and basic technology, • Organized, self-directed, and accountable without daily supervision, • Able to work on-site Monday through Friday — this is not a remote or hybrid position, • Bilingual English/Spanish is a strong plus in our market What You'll Earn • Base: $18–$22/hr depending on experience, • Performance bonus tied to booked estimates, Google review volume, and retail customer development, • PTO after one year of service, • 401k with match after 180 days through ADP, • Stable schedule, strong team culture, long-term opportunity for the right person

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Texas Quality Plumbing of Houston, TX is looking to hire a full-time Customer Service Rep - Administrative Assistant with a can-do attitude. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company in a recession-proof industry? If so, please read on! This Customer Service Rep - Administrative Assistant position starts at a competitive wage and also is eligible for fantastic benefits, including health benefits, financial education, one-week paid vacation, and monthly bonuses. If this sounds like the right opportunity for you, apply today! ABOUT TEXAS QUALITY PLUMBING As a Texas family-owned and operated company, we have been providing the Houston area with quality plumbing services since 2007. Our number one priority is our customers. Our team is constantly working toward our goal of being the best home and family resource for all types of plumbing and drain cleaning needs. We always do our best to provide efficient and quick services with our fully experienced and professional staff who are extensively trained to handle any situation. We offer the best in town when it comes to giving a personal touch. Our core values are integrity, responsibility, structure, value, and commitment. We are set apart through our culture of trust that we give to our team members. We have worked hard to earn an A+ rating by the Better Business Bureau, and because our team continuously strives for excellence, we provide great pay and an honest open culture! A DAY IN THE LIFE OF A CUSTOMER SERVICE REP - ADMINISTRATIVE ASSISTANT As a Customer Service Rep - Administrative Assistant, you are the voice of our company! You provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions by phone, email, or text--and is one of the reasons that our clients enjoy doing business with us. Your primary responsibilities are to answer phones, schedule appointments, and resolve issues for customers. You are never bored, as there are always a variety of office tasks that you can help with. With pride, you keep the office clean and organized. You love that you get to interact with people every day and enjoy keeping busy! CSR QUALIFICATIONS • Able to multi-task, • Computer literate, • Good customer service skills, • Bilingual Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this CSR position! CSR WORK SCHEDULE Our Dispatcher / CSR position works a schedule of Monday-Friday 7:30 am - 5:00 pm and Saturday 7:30 am - 3:00 pm. READY TO JOIN OUR OFFICE TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this office job in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 77040 Job Posted by ApplicantPro

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description GENERAL RESPONSIBILITY AND FUNCTION: The Customer Service Representative (CSR) plays a vital role in delivering exceptional service to both internal and external customers. This position is responsible for ensuring that customer orders are processed efficiently, accurately, and in a timely manner. The CSR will serve as a direct point of contact for customer inquiries, order placement, issue resolution, and general support. Maintaining a high level of customer satisfaction requires clear communication, attention to detail, in-depth knowledge of company products and services, and a professional and positive attitude in all interactions. The CSR will also work collaboratively with team members and other departments to ensure smooth order fulfillment and overall operational success. JOB DUTIES: Provide responsive and accurate support to customers and internal team members. Communicate clearly and professionally with clients via phone, email, or fax to accept and process orders. Ensure orders are correctly entered into the system and tracked through all stages of production and shipment. Maintain and update logs such as the Customer Order Log and the Price Log to ensure current and accurate records. Prepare new orders and sales confirmations, and ensure that accompanying documentation such as COA (Certificate of Authenticity) and MSDS (Material Safety Data Sheet) is included with shipments. Investigate and document non-conformances, prepare related reports, and follow up on claims or complaints to resolution. Perform administrative tasks such as filing, typing, and answering the main phone line, along with other duties as assigned. Understand and anticipate customer needs and contribute to identifying opportunities for new or repeat business. EXPERIENCE AND SKILLS REQUIRED: 1-2 years of customer service experience, preferably within a chemical manufacturing environment or related industry. Familiarity with DOT regulations is preferred. Knowledge of IMDG and/or ICAO/IATA shipping requirements is a plus. Strong written and verbal communication skills, with the ability to explain complex information clearly. Bilingual abilities are highly desirable. Must be detail-oriented, proactive, and capable of resolving issues independently. Ability to handle multiple tasks, prioritize responsibilities, and stay organized under pressure. Proficient in Microsoft Office Suite and comfortable with data entry and customer databases. Demonstrates a positive attitude, professionalism, reliability, and a strong focus on customer satisfaction. Punctual, conscientious, and a dependable team player.

Job Description POSITION SUMMARY: The Customer Service Representative (CSR) actively recruits new clients and promotes hospital services. Schedules client visits and drives the flow of clients and pets through the hospital to aid the productivity of the veterinary medical team. Ensures good communication with the clients, and coordinates the care of the pets, influencing clients to return and refer their friends and families. WHAT YOU'LL DO (Essential Functions): • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun • Maintain knowledge of the services the hospital provides and utilizes the information to promote the hospital's services and products to existing and prospective customers • Welcome clients and pets, ensuring that they are comfortable in the hospital, and educating the clients about preventative care and pet health needs • Assist incoming clients. Document and enter the pet's history, requested services, and other pertinent information within the practice management software • Direct the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team • Answer basic questions from clients on the phone and in person, act as an initial triage to determine patient's service needs. Refer the patient to the appropriate veterinary staff as needed • Schedule client appointments and follow-up exams. Work with Veterinarian(s) and veterinary staff as needed to ensure optimal scheduling • Assist outgoing clients by providing all necessary instructions, information, and invoices, • Dispense prescription items per the Veterinarian's instructions and sells retail products, • Responsible for cash management including accepting payments for products and services provided. Perform daily reconciliation of the cash drawer • Respond to customer complaints in a professional, courteous manner and act satisfactorily to resolve the problem • Support a practice environment that promotes collaboration and teamwork to ensure the delivery of quality, compassionate, effective, and efficient health care to pets • Comply with all practice policies, quality assurance guidelines, and minimum standards of care • Perform other duties and projects as requested Education: • High School Diploma or GED required Professional Licenses/Certifications: None Experience: • 2+ years' experience in veterinary medicine, • Experience in a medical facility desired Knowledge, Skills and Ability: • Ability to provide effective customer service principles, • Basic knowledge of medical terminology, • Basic proficiency with a variety of computer programs including Microsoft Office Suite, • Basic written, verbal, and active listening communication skills, • Strong customer relations and interpersonal skills, • Exercises tact and diplomacy in dealing with sensitive issues and situations, • Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions, • Strong organizational and time management skills, • Effectively and quickly responds to requests in a proactive manner, • Strong attention to detail and high level of accuracy PHYSICAL DEMANDS: While performing the duties of this job, the team member is regularly required to talk and hear. The team member must frequently use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. This position requires walking and/or standing for long periods of time, bending, reaching, grasping, and repetitive motions. May be exposed to disinfectant/sanitation chemicals, pets dander, and excretions. This position is exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with assistance. Must be able to work flexible hours including evenings and weekends. SUPERVISORY RESPONSIBILITIES: None ABOUT LAKEFIELD VETERINARY GROUP We believe exceptional veterinary care starts with exceptional people. We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive. As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care. Our Values Our culture is built on five core values that guide how we work and serve: • Respect, • Learning, • Do the Right Thing, • Wow Service, • Fun If these resonate with you, you'll fit right in. Equal Employment Opportunity Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.

Job DescriptionDescription: We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication with warm leads. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities • Manage large amounts of incoming phone calls, • Generate sales leads, • Identify and assess customers’ needs to achieve satisfaction, • Build sustainable relationships and trust with customer accounts through open and interactive, • communication, • Provide accurate, valid and complete information by using the right methods/tools, • Meet personal/customer service team sales targets and call handling quotas, • Handle customer complaints, provide appropriate solutions and alternatives within the time limits;, • follow up to ensure resolution, • Keep records of customer interactions, process customer accounts and file documents, • Follow communication procedures, guidelines and policies, • Take the extra mile to engage customers, • Aid with mail room operations such as packaging, shipping and receiving mail, • Assist with walk in fingerprinting servicing clients, • and other duties as assigned. Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Vision insuranceRequirements:, • Proven work experience as a customer service rep or sales support associate, • Proficiency with MS Office Suite, particularly MS Excel, • In-depth understanding of sales principles and customer service practices, • Excellent communication skills, • Analytical and multitasking skills, • Teamwork and motivational skills

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Client Service Representative (CSR)- Full-Time Garden Oaks Veterinary Center- Houston, TX Garden Oak Veterinary Center in Houston is seeking a friendly, customer service–driven individual to join our team! Our mission is to provide exceptional veterinary care to our community while supporting pets and their families with compassion and dedication. We carefully select team members who demonstrate empathy, strong communication skills, and a genuine passion for animal care. We pride ourselves on fostering a supportive, educational, and positive environment for our staff, clients, and patients. Position Overview: The Client Service Representative (CSR) plays a vital role in creating an outstanding client experience. As the first and last point of contact, this position sets the tone for each visit by providing a warm, professional, and welcoming atmosphere. The ideal candidate is a true “people person” who thrives in a fast-paced environment and enjoys building relationships with clients and their pets. CSRs must be able to multitask efficiently, remain calm under pressure, and communicate clearly and compassionately—especially in emotional or high-stress situations. A strong understanding of hospital services and the ability to confidently relay that information to clients is essential. Preferred Qualifications: • Previous experience in a veterinary or medical setting is a plus Key Responsibilities: • Greet clients and pets warmly, creating a positive first impression, • Answer multi-line phones promptly and professionally, • Schedule appointments in accordance with hospital guidelines, • Maintain accurate client and patient records in the system, • Communicate clearly with clients regarding services, products, and care recommendations, • Prepare estimates, treatment plans, consent forms, and invoices, • Process payments, including cash, credit cards, and checks, • Verify and dispense prescriptions, including diets and preventatives, with proper instructions, • Weigh pets and record accurate data in medical records, • Assist in maintaining a clean, organized reception area, • Handle client concerns with empathy and professionalism, • Recognize urgent situations and alert medical staff as needed, • Support overall hospital operations and workflow Benefits & Perks • Competitive compensation based on experience, • Health, dental, and vision insurance, • Mental health support with 24/7 access, • Generous PTO, paid parental leave, and holiday pay, • Annual scrub allowance, • Free RACE-approved CE platform (including VA and tech-specific content), • 401(k) with employer match, • Incentive programs recognizing team contributions to great care, • Personal pet care discounts at all CVP locations + pet insurance discounts, • Internal mobility and advancement opportunities across the CVP network At Garden Oaks Veterinary Center, the CSR role is essential to delivering exceptional care and service. If you are passionate about helping people and their pets while working in a collaborative and supportive environment, we encourage you to apply! CVP does not discriminate in hiring or employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable law.

Job Description SRG Stairs of SRG Ventures is a leading construction services company specializing in stairs, floors, and blinds for the residential home builder market. We are currently seeking a full-time Office Support Specialist, also known at SRG Stairs as, Customer Service Representative (CSR),to join our growing team. The Customer Service Rep is a member of the Stairs Team, and together are accountable for meeting the monthly, quarterly, and annual revenue and sales goals of the company. The Rep is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are met. The Rep is responsible for supporting the company vision and mission. They will be in contact with current and prospective customers and are in a position to influence their satisfaction and our company prosperity; this position requires tact, sensitivity, and professionalism. DUTIES AND RESPONSIBILITIES: • Manage and build relationships with existing customers, build relationships with customer personnel and learn their processes and operating systems., • Screen and onboard new subcontractors, as well as manage and build relationships with existing subcontractor base., • Ensure subcontractor compliance with schedules and company processes, evaluate performance and provide feedback, and escalate issues to management, as appropriate., • Assist with sales presentations and preparing marketing materials and flyers., • Organize workflow to meet customer deadlines., • Coordinate and schedule job installations., • Process customer orders in a courteous, efficient, and timely manner., • Communicate effectively with the General Manager and the Sales Team informing and updating them regularly to guarantee that sales and customer objectives are met., • Manage the fulfillment process from submission to invoice., • Manage telephone calls professionally, efficiently and with good communication skills., • Process sales orders, invoices, and installer invoices for accuracy as well as in a timely manner., • Effectively present and discuss the products and services of the company with current and prospective customers in a way that conveys an image of quality, integrity, and superior understanding of customer needs., • Attend to customer questions, complaints, and concerns immediately, and facilitate satisfactory resolution., • Understand and appropriately use the company pricing system and policies., • Support Customer Sales through service, education, and effective problem solving. Involve appropriate team members as needed., • Regularly uses and applies independent judgement and decision making within the scope of the respective job function., • Other duties as assigned. Key Job Details: • Competitive base pay between $40k-$43k/year!, • Eligible for medical, dental, and vision insurance after 60 days!, • Eligible for 401(k) with company match after 1 year!, • Eligible for vacation and holiday pay during first year!, • And more! Minimum Qualification Requirements: • High school diploma or equivalent GED, • Five years working in a same or similar capacity; or, • An equivalent combination of education and experience, • Must pass a criminal background check and drug/alcohol screen (post employment offer) Equal Opportunity Employer

Job DescriptionWe are looking for a Customer Service Representative (CSR) for Houston TX site. • Work in conjunction with other departments to resolve customer disputes., • Work in a very fast paced position similar to a call center., • No soliciting., • Interacts with customers and employees to determine service requirements and resolve problems or complaints in a courteous manner. Assist in other areas as needed.

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description National Hose, a Singer Industrial Company, is searching for Customer Service Representative in Earth City, IL . Singer Industrial is one of America’s largest Industrial Distributors with a North American footprint of approximately 100 locations with over 1,400 employees. Singer Industrial strives to efficiently improve customer productivity with innovative industrial solutions, while providing employee growth and opportunity. We serve a diverse market portfolio including petrochemical, oil/gas, food & beverage, OE equipment, marine, MRO, construction, rental supply, and power generation. We do this with a robust line of fluid power, hose & fittings, belts, seals & gaskets, pneumatic and automation products, and services. Job Summary: The primary responsibility of the Customer Service Representative position is to provide timely and professional customer service to National Hose customers, while supporting sales through effective communication, excellent organization and time management skills. Duties/Responsibilities: • Data entry of customer orders, conversion of quotes into orders and billing utilizing the Electronic Resource Planning (ERP) system., • Work closely with purchasing to complete stocking and special orders to consolidate purchases and shipping., • Monitor and verify that purchase orders are confirmed for delivery, record information into the ERP system., • Acknowledge and confirm to customer and vendor that orders are placed., • Utilize open order reports to monitor and follow-up on customer orders., • Verify customer pricing based on quotes and customer history; request customer purchase order adjustments and authorization as needed prior to processing order., • Assist Customer Service Representative (CSR) in process improvements and participate in ongoing training classes., • Correspond with customers and vendors regarding open orders, account information, invoices and assist with customer/vendor complaint resolution., • Support Service and Sales Department as needed to ensure excellent customer service levels and productivity levels., • Answer overflow call volume for CSR from all company locations to ensure all customers are assisted., • Other duties as assigned by Management. Skills and Qualifications: • Exceptional Customer Service, • Strong Communication Skills (written & verbal), • Problem Solving; Attention to Detail, • Computer Experienced (Numeric Key and Accuracy), • Office Equipment Usage, • Ability to Multitask & Prioritize, • Works Well Under Pressure with Frequent Interruptions, • Dedication to Excellence At Singer Industrial, we believe our employees are what’s most important, therefore we offer a complete benefits package including but not limited to: Health and Wellness, HSA, FSA, Dental, Vision, Life Insurance, Long-Term and Short-Term Disability, 401(K) matching, and PTO. #LI-KK1

Job Description Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Houston, TX branch. The CSR sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products, and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? Benefits are effective on day one for all full-time direct hires. Training programs are available to help guide team members and develop new skills. Growth Opportunities - there are immense opportunities to grow your career. You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include: • Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls., • Provide excellent customer service via face to face, phone calls and e-mails., • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered., • Recommend alternate products based on cost, availability or specifications as needed., • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments., • Generate new and repeat sales by providing product and technical information in a timely manner., • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction., • Provide accurate information regarding availability of in-stock items., • Assist customers with warranties and returns., • Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments., • Periodically reach out to customers to determine satisfaction with the organization, products, and services, • Maintain records and prepare reports on sales activities., • Expand knowledge of HVAC products and keep current with latest trends within the industry, • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible., • Understand and follow work instructions, operating procedures, and company policies., • Participate in additional projects/activities to support ongoing business needs. Nature and Scope: • Works within well-defined instructions, • Uses established procedures and works under supervision to perform assigned tasks, • Work is closely supervised Knowledge & Skills: • Knowledge of HVAC equipment/products is preferred, • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications, • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;, • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations, • Good phone etiquette and e-mail etiquette, • Ability to deal with high-volume customer traffic, • Effective verbal skills – must be able to explain fairly technical parts of information clearly, • Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders, • Effective organizational skills and time management skills including ability to prioritize and multi-task, • High level of attention to detail and accuracy, • Ability to establish positive working relationships with internal and external customers and employees, • Ability to use good judgment and strong work ethics and integrity on the job, • Ability to understand and follow procedures, work instructions, and company policies Experience: • 1 – 3 years of progressive sales experience Education: • High School diploma or GED equivalent, some college preferred Physical Requirements/Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job DescriptionBilingual Customer Service Representative (Spanish/English) Location: Pasadena, TX Full-Time | Direct Hire $20/hr. About the Role We are seeking a bilingual (Spanish/English) Customer Service Representative with proven experience and a stable work history to support a fast-paced, customer-focused team. This role supports a client in the insurance industry, and training will be provided on internal systems, products, and processes. We’re looking for someone who can confidently handle customer needs, resolve issues independently, and contribute to a high-quality service environment. Key Responsibilities: • Provide professional customer support in both English and Spanish., • Handle a high volume of customer inquiries and resolve issues efficiently., • Assist with account updates, documentation, and follow-ups., • Navigate multiple systems while maintaining accuracy., • Build strong customer relationships and deliver excellent service. Required Qualifications: • Fluent in Spanish & English (professional level required)., • 3+ years of customer service experience., • Stable work history (2+ years in at least one role preferred)., • Strong communication and problem-solving skills., • Comfortable in a fast-paced environment. Preferred Backgrounds: • Call center, banking, healthcare, or customer support environments., • Experience handling high-volume interactions. Note: This role is best suited for experienced customer service professionals. Candidates early in their careers or with primarily insurance-focused backgrounds may not be the best fit. If your background aligns with this role, please submit your application. Questions about qualifications may be directed to Jessika at JESSIKA.BRIGGS@OPENWORK.COM

Job DescriptionCompany Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out https://macpizzarecruiting.com. Job Description As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications • Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description Position summary The Senior Account Manager is an operations leader who will communicate a vision for how Williams Lea best serves our clients across national or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development. Shift: M-F, 8:00am-5:00pm (* denotes an “essential function”) *Oversee contracted operation(s) to ensure needs of the contract and client are met while addressing needs of employees *People Leadership – develop a highly functioning client team *Responsible for full employee lifecycle of direct and indirect reports including, but not limited to interviewing and hiring; onboarding and induction; on-the-job training; professional learning, development, and growth; performance management including reviews and goal setting; talent management including succession planning for key roles; off-boarding management *Ensure direct and indirect reports understand and are compliant with company and client policies, service level agreements (SLAs) and expected quality of work, utilizing corrective action when necessary *Engage in regular and consistent communication with employees, hold regular team meetings and individual (1:1) meetings to ensure open lines of communication for company and client information, as well as to discuss clear expectations, performance and progress against goals and development *Foster cross-training and a sense of team work to optimize client service delivery Operational Leadership – ensure account meet or exceed client expectations *Establish, execute, and sustain quality service delivery through standard operating procedures, account planning, and achieving agreed-upon metrics and goals to ensure client satisfaction and exceptional employee performance *Ensure Engage is implemented and utilized by team according to best practices *Understand how Engage operates, the data it requires and generates. *Utilize Engage output for client reporting at an expert level and use data to manage team, workflow, quality and individual performance *Drive continuous improvement; keep client and manager informed of significant and potential issues, and communicate proposed solutions or processes that will avoid future or other potential issues; timely resolve issues escalated by the client *Manage staffing and workflow volumes; use workflow management system to justify headcount based on work volumes and allocate staffing resources by shift or service line accordingly Financial and Contractual Management *Review monthly P&L and submit necessary changes to financial analyst *Review all labor allocations; manage over-time and time-off to avoid non-billable charges *Create and distribute monthly invoice, ensuring it meets contractual requirements *Participate in the budget process; ensure all operational processes are managed to timeline and budget Customer & Account Leadership – *Manage relationships with clients by ensuring a high level of customer satisfaction *Create and present monthly Client Service Review (CSR); reflect on data presented and be prepared to discuss ideas for process improvement and benefits to the client to support informed decision-making *Solicit feedback from clients (client outreach) regularly *Educate clients on Williams Lea services already provided and those available through strong sense of the client’s business and the impact our services may have on their success *Identify opportunities for account growth, new services, resolutions to client challenges through communication with clients/end-users – escalate opportunities to manager Other Participate or lead due diligence, implementation (people, process, technology) for new business within own client account(s); participate on other or new client accounts Adhere to Williams Lea policies in addition to client site policies Qualifications Job qualifications A Bachelor’s degree or equivalent experience is required Over 6 years’ experience and a proven track record of being a recognized leader and manager of people in a customer service intensive environment Preferred experience in a legal, banking or large corporate environment. Demonstrated record implementing solutions that have resolved poor client, service or contract performance or difficult situations, or have improved or sustained satisfactory contract performance Excellent client service skills with a service-minded approach toward the client Proven experience in the delivery and management of complex or multi-service solutions for clients Minimum of four years of successful financial management; demonstrated record of managing day-to-day and strategic decisions that impact P&L Able to make independent financial decisions for scope of responsibility Minimum of four years people management experience supporting employee lifecycle from onboarding to offboarding; use of manager self-service systems and experience with centralized HR functions Able to foster a team culture of high performance and continuous improvement that values learning and a commitment to quality, with an emphasis on client satisfaction Attention to detail with demonstrated organizational skills Must be able to meet deadlines and complete all projects in a timely manner Able to handle sensitive and/or confidential documents and information Able to make independent decisions that conform to business needs and policy Must be able to interact effectively with multi-functional and diverse backgrounds, reprographics preferred Able to work in a fast-paced environment Must be self-motivated with positive can-do attitude Intermediate to expert level Microsoft Office skillset Additional Information RRD's current salary for this role is $91,800/year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans RRD is an Equal Opportunity Employer, including disability/veterans At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

Job DescriptionSalary: Company Overview: We are a provider of high quality, cost-effective valve lubricants primarily for the oil and gas storage, pipeline and gas distribution markets. We manufacture and distribute industrial sealants and lubricants, as well as related products, such as lubrication equipment and fittings. We serve the global valve maintenance market with value-added specialty products that enable optimal valve operation and help prevent costly, unscheduled downtime at customer facilities and pipelines. In addition, our products provide important safety benefits along with preventing fugitive valve emissions. About the Role This position is responsible for providing exceptional customer support by processing orders, addressing customer inquiries, and resolving issues in a timely and professional manner to ensure customer satisfaction and retention. The Sr. Customer Service Representative (CSR) will work closely with the Sales and Operations teams to ensure customer satisfaction and efficient order fulfillment. As a senior member of the customer service team, this role provides day-to-day guidance, support, and oversight to peers, helping to drive consistency, quality, and adherence to processes. The position acts as a key point of contact for escalations, supports onboarding and training of new team members, and contributes to continuous improvement initiatives across customer service operations. Internally this position will have the title of Sr. Customer Service Representative. Principal Duties and Responsibilities • Serve as the primary point of contact for customer inquiries via phone, email, and other communication channels, • Provide day-to-day guidance and direction to Customer Service team members, promoting consistency in processes and service delivery, • Act as the primary escalation point for complex customer issues and support timely resolution, • Support onboarding and training of new team members, including systems, processes, and best practices, • Monitor team workflows and help ensure service levels and response times are consistently met, • Identify recurring issues, training gaps, and process inefficiencies, and recommend improvements to leadership, • Lead or support process improvement initiatives to enhance customer service operations, • Process customer orders and manage the full order lifecycle, including entry, confirmation, tracking, and post-delivery follow-up, • Maintain strict adherence to documentation standards to support customs clearance and regulatory compliance, • Act as a key liaison between Sales, Operations, Logistics, and Finance to ensure alignment and prevent errors, • Assist in resolving customer complaints, claims, returns, and exchanges, • Provide basic technical support and accurate product and service information to customers, • Maintain accurate records of customer interactions and transactions for reporting and analysis, • Generate and distribute customer reports and support invoicing and billing processes as needed Qualifications Education • High School Diploma or equivalent required, • Associate or Bachelors Degree in Business Administration, Supply Chain, or a related field preferred. Experience • Minimum 35 years of experience in customer service, order processing, or a related role, • 3+ years of demonstrated leadership experience, including providing guidance, training, or informal oversight to team members, • Experience in the manufacturing or oil & gas industry is a plus, • Prior experience working with ERP/MRP systems preferred Certificates, Licenses, and Registrations • Certified Customer Service Professional (CCSP) an asset. Skills and Abilities / Core Proficiencies All Company Core Proficiencies as well as the following job specific competencies: • Strong communication skills, both verbal and written, • Demonstrated leadership capability with the ability to guide, support, and influence team members without direct authority, • Strong decision-making and problem-solving skills, particularly in handling escalations, • Ability to provide coaching, training, and knowledge sharing to support team development, • High level of accountability with ownership of both individual and team outcomes, • Excellent customer service skills with strong attention to detail and accuracy, • Ability to multitask, prioritize workload, and manage time effectively in a fast-paced environment, • Strong organizational skills with a focus on data accuracy and documentation compliance, • Ability to collaborate effectively with cross-functional teams, • Proficiency in Microsoft Office Suite and customer service-related systems Physical Requirements The physical requirements for this job include the ability to sit for extended periods while using a computer. There may also be occasional lifting of office supplies or small packages up to twenty-five (25) lbs. Additionally, the role involves the ability to engage in repetitive tasks, such as data entry. Work Conditions The position is office-based with occasional interaction with warehouse or operations teams. The work schedule follows standard business hours, with occasional overtime as needed. This role operates in a fast-paced environment that requires adaptability and responsiveness to customer needs. Equal Opportunity Statement It has been and will continue to be the policy of Flowchem and affiliates not to discriminate against any employee or applicant for employment because of their race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected status. Disclaimer The preceding job description is intended to provide information on the general nature and level of work to be performed by this position. It is not intended to be a detailed description of the job or be interpreted as a comprehensive listing of all duties, responsibilities, and qualifications required of employees assigned to this job. At times employees are expected to perform other duties assigned by management that fall within the generally expected scope of this position.

Job DescriptionCustomer Service Representative Lead Veterinary Customer Service Representative (CSR) Lead Allentown Animal Care- Allentown, PA Position Overview We are seeking a dynamic, highly motivated, and resilient Customer Service Representative (CSR) Lead to join our veterinary hospital team. As the CSR Lead, you will be the bridge between our client care team, medical staff, and hospital management. This role requires a unique blend of exceptional leadership, sharp multitasking abilities, and top-tier communication skills. You will be expected to work independently to solve problems, keep the front desk running like a well-oiled machine, and confidently navigate a fast-paced environment filled with strong-minded individuals, both clients and passionate veterinary professionals. Key Responsibilities Team Leadership & Mentorship: Oversee the daily operations of the front desk team. Train, mentor, and coach CSR staff to ensure a high standard of client service. Assist with scheduling, performance evaluations, and resolving internal team conflicts. Independent Problem Solving: Act as the first point of escalation for complex client complaints, billing discrepancies, and scheduling bottlenecks, resolving them autonomously with minimal supervision. High-Volume Multitasking: Efficiently manage a heavy workload, including greeting clients, answering multi-line phones, processing payments, managing triage flows, and responding to emails—all while maintaining a calm and professional demeanor. Communication & Collaboration: Serve as a liaison between the front desk and the medical team (veterinarians, technicians, and assistants). Facilitate clear, empathetic, and direct communication to ensure smooth patient continuity and a collaborative culture. Conflict Resolution: Confidently manage high-stress situations involving anxious pet parents and strong-willed staff members, using emotional intelligence and de-escalation techniques. Administrative Oversight: Maintain accuracy in medical records, manage hospital inventory or retail displays as needed, and ensure compliance with hospital protocols and financial policies. Qualifications & Skills Experience: Minimum of 2–3 years of veterinary front desk or veterinary experience is required. Prior supervisory or leadership experience is highly preferred. Communication: Outstanding verbal and written communication skills. Ability to speak confidently, listen actively, and advocate for both the client and the hospital team. Thick Skin & Strong Mindset: Comfort working alongside passionate, opinionated, and driven individuals (both veterinary staff and clients in high-stress emotional states) without taking friction personally. Multitasking Mastery: Proven ability to prioritize tasks effectively under pressure in a loud, busy environment. Technical Savvy: Proficiency with veterinary practice management software (e.g., Avimark, Vetcove, petdesk) is a major plus. Work Environment & Physical Demands Note on Environment: Veterinary hospitals are fast-paced, emotionally charged, and unpredictable. You will be exposed to barking dogs, crying cats, grieving owners, and emergency situations. Must be able to stand or sit for extended periods. Must be comfortable handling financial transactions and discussing medical costs with clients. Flexibility to work varied hours, including rotating Saturdays or evenings depending on hospital needs. What We Offer Competitive hourly wage/salary (commensurate with experience). Generous veterinary care discounts for your personal pets. Health, dental, and vision insurance. Paid time off (PTO) and holiday pay. Opportunities for professional development and continuing education.

As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers

As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers

Customer Service Representative - Bilingual (CSR).We are seeking a Customer Service Representative (CSR) to deliver professional, high-quality support to customers regarding account inquiries, toll tag fulfillment, and standard violation resolution.This role requires strong customer service skills,

Customer Service Representative (CSR).Speedy Stop - Houston, TX - Houston, TX 77084.Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level Not Specified Travel Percentage None Category Customer Service.Summary: Every Customer Sales Representative reports to the Store Manager and

Position Summary: The Customer Service Representative (CSR) is responsible for building rapport and trust with clients by delivering exceptional service to them consistently. Customer Service: Process and input all customer orders. Customer Interfacing Activities: Maintain a good working relationshi