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Job Description Customer Service Representative - Full Job Description Who We Are CDL Mechanical’s Mission: As a family-owned and operated company, we’re dedicated to putting our customers first by delivering exceptional solutions through proactive service, built on a foundation of trust, integrity, and lasting quality At CDL Mechanical, we’re more than just a company — we’re a family of passionate individuals committed to delivering exceptional, honest service. Our team takes pride in making a difference every day, and we ensure our employees feel valued and supported. With approachable managers and a collaborative environment, your skills and dedication will thrive here. Discover a workplace where integrity, service, and growth come together to create a truly rewarding career. What We Offer • Competitive Pay! $18 to $23 per hour depending on your experience, plus spiffs., • Paid time-off + paid holidays, • Paid Training As an HVAC Customer Service Representative (CSR), you’ll spend your day connecting with customers and solving problems with a smile. You’ll answer incoming calls, respond to inquiries, and make sure every client feels heard and valued. You’ll also make outgoing calls to follow up, schedule appointments, and coordinate with our skilled technicians to keep operations running seamlessly. With your positive attitude and commitment to great service, you’ll help create a welcoming experience for every customer, every day. What You Will Do As an HVAC Customer Service Representative, you’ll play a key role in keeping our customers happy and our operations running smoothly. Your responsibilities include: • Learning the HVAC business and developing the ability to prioritize customer calls effectively., • Delivering a quality customer experience by relaying clear, detailed, and accurate information to technicians in the field., • Recording and reporting job results to track technician performance and completed work., • Auditing job details to ensure accuracy in service type and equipment assignments for the right technician., • Managing the dispatch board by monitoring technician progress, updating customers about delays, adjustments, or reschedules, and keeping communication flowing., • Working a rotating weekend shift to support customers when they need us most., • Responding to requests from other departments via email, phone, and internal messages., • 2+ years of experience as an HVAC customer service representative, • Familiarity with Customer Relationship Management software (Service Titan, HouseCall Pro, Jobber etc.), • Excellent communication skills and a proactive approach to problem-solving, • Strong organizational skills and attention to detail ARE YOU READY TO JOIN OUR TEAM? ARE YOU READY TO JOIN OUR TEAM? If you’re looking for more than just a job, this is your chance to build a career where your work truly matters. At CDL Mechanical, you’ll be valued by both your team and our customers, and every day you’ll see the direct impact of your dedication on the success of the company. Company DescriptionCDL Mechanical is a trusted partner for all heating, ventilation, and air conditioning (HVAC) needs in the beautiful valley of Arizona. We are a family-owned and operated company that takes pride in serving our residential and commercial customers. For years, we have established CDL Mechanical as a reliable and reputable HVAC service provider.CDL Mechanical is a trusted partner for all heating, ventilation, and air conditioning (HVAC) needs in the beautiful valley of Arizona. We are a family-owned and operated company that takes pride in serving our residential and commercial customers. For years, we have established CDL Mechanical as a reliable and reputable HVAC service provider.

Job DescriptionDescription: Description Do you have a passion for helping people discover solutions to their problems? Do you geek out when talking about networks and security? Do you get excited learning about new tech? Do you love working with people and serving their needs? Do you get a thrill finding that one last missing piece of the puzzle? If so, keep reading… The Customer Support team at RTA is looking for a Technical Support Specialist. This role is responsible for escalated support cases. This role balances excellent people skills with deep technical knowledge, including Firewalls, Windows Error logs, Windows Server setup, Crystal Reports, SQL Scripting, PowerShell Scripting, and C# programming/troubleshooting for internal tools. The role will also assist customers with our API setup and require Javascript knowledge. Someone Who What We’re Looking For • Feels at home working in a Customer Support team. This means you are not afraid to mix it up or be held accountable by the team and are willing to hold them accountable as well. People with trust issues need not apply., • Passionately cares about our clients and the jobs they do. Our clients are fleet managers, parts clerks, automotive technicians, and they maintain everything from squad cars to school buses so that everyone comes home safely at the end of the day., • Puts the needs of the client and the team before their own., • Is willing to lift boxes, clean floors, and hold doors if that is what it takes to get something done., • Loves to learn, grow, and stretch themselves through goal setting and daily habits., • Thinks of themselves less, while not thinking less of themselves., • Is constantly looking for more: more to learn, more to do, and more opportunity., • Cares about the individual and overall growth of the team and is willing to guide and teach what they know to members of the Customer Support team. Does this sound like you? Let’s talk! Key Results Areas (aka the Job Outcomes) • Follow proper troubleshooting steps, ask clarifying questions, and discover underlying causes of concern to provide a timely resolution, • Effectively educate customers on product use and assist them in fully utilizing available features to improve, • Maintain effective call ownership by ensuring contact with ongoing issues and managing open items, • Document all customer related conversations, steps and actions taken, and results and resolutions obtained throughout each call., • Utilize or create resources and tools as needed to help take over and resolve difficult issues. Job Requirements • Over 2 years of experience in B2B enterprise application support, specializing in troubleshooting and resolving complex technical issues in SaaS environments., • Proficient in analyzing and interpreting API and scripting documentation to diagnose issues and implement solutions for both reactive support cases and proactive project deliverables., • Advanced SQL proficiency, with a strong ability to perform complex data queries and forensic analysis to uncover root causes of application issues across relational database systems., • Familiar with JavaScript and dataflow logic, capable of identifying and documenting critical bugs and functional discrepancies for escalation to software engineering teams., • Serve as a product subject matter expert and primary technical escalation point for Customer Support Representatives (CSR), offering guidance on advanced customer issues and unique use-case scenarios., • Experience with PowerShell scripting for automation and system management tasks across enterprise Windows environments., • Skilled in API integration support, including hands-on experience with tools like Postman for validating, testing, and troubleshooting RESTful API endpoints., • Capable in Windows Server administration, including setup, configuration, and ongoing system management responsibilities., • Contribute to internal documentation by authoring and maintaining knowledge base articles, ensuring accurate and up-to-date resources for both support teams and customers., • Familiarity with MongoDB and Microsoft SQL Server environments, with the ability to navigate and extract relevant data as needed. Feeling confident that this is in your wheelhouse? Let’s put that to the test! The Bottom Line You’ve made it this far, so congratulations! We are really looking for people who are ideal team players, with an almost frightening intensity around customer service, and a passion for working with fleet professionals. This role is in person M-F. About Us RTA has been established since 1979 and has the reputation of providing the best customer service in the market. Our mission is to bring clarity, confidence and peace of mind to Fleet Managers, by empowering them to save time, decrease costs, and make our roadways safer. We pride ourselves on creating a caring, family-oriented atmosphere for both staff and clients, and love that our work makes a positive impact on all the lives we touch. Our clients carry kids in school buses, first responders in emergency vehicles, patients in ambulances, food and medical supplies in trucks, and people just taking the bus or train to work. We do meaningful work, and we want our clients to have the best tools available to them. Our office spaces are open, spacious, and colorful, with an abundance of natural light. We come together often as a company to enjoy freshly baked desserts or awesome lunches, and genuinely enjoy each other’s company. We offer some pretty unique perks and benefits, as well as all the standard ones. Coming from the east side? You’ll enjoy waving at the traffic going the other way while never having to stare at the blinding sun. It only takes about 25 minutes to get here from downtown Scottsdale in the mornings. We are located close to Arrowhead Mall, with quick access to the 101 from multiple directions. If all of this sounds like you, and your type of company, then click apply! Seriously, we’ve asked you three times, and you are still reading. Maybe these aren’t the droids you’re looking for? Requirements:

Job DescriptionCompany Description Team Pizzowski is a Domino's Franchise, serving Peoria and Glendale that is owned by Sophie Golembiowski, who started as Customer Service Representative with Domino's. We strive to provide the best service to our customers while keeping a fun culture in the stores. We offer excellent training, safety best practices, and encourage our team to follow their dreams, like I did! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino’s. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT’S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. Qualifications · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCustomer Service Representative (Bilingual Required) Multiple Locations Arizona Full-Time | In-Office About Us: Ayala Insurance has proudly served our community for over 25 years, providing trusted insurance solutions and exceptional customer care. We are a fast-paced, community-driven agency that values professionalism, teamwork, and long-term growth. Position Overview: Were seeking an experienced Bilingual (English/Spanish) Customer Service Representative (CSR) to join our team. The ideal candidate is dependable, detail-oriented, and enjoys helping clients with their insurance needs while delivering an outstanding customer experience. Responsibilities: • Assist clients with policy inquiries, payments, endorsements, and renewals, • Process changes, cancellations, and reinstatements accurately and efficiently, • Provide excellent customer service in person, over the phone, and via email, • Support agents by maintaining client records and documentation, • Handle incoming calls and follow up with clients as needed Qualifications: • Bilingual in English and Spanish (required), • Insurance experience required (Property & Casualty license a plus), • Strong customer service and communication skills, • Ability to multitask and stay organized in a busy environment, • Positive attitude and team-oriented mindset

Job DescriptionCompany Description Team Pizzowski is a Domino's Franchise, serving Peoria and Glendale that is owned by Sophie Golembiowski, who started as Customer Service Representative with Domino's. We strive to provide the best service to our customers while keeping a fun and professional culture in the stores. We offer flexible scheduling, excellent training, safety best practices, and encourage our team to follow their dreams, like I did! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino’s! WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT’S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. Qualifications You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. Additional Information All your information will be kept confidential according to EEO guidelines.